Systems Support Officer

Job Advert: Systems Support Officer
Mid Sussex District Council
Location: Haywards Heath, West Sussex
Salary: £28,624 - £31,067 per annum (pro rata)

Hours:  22 hours per week –flexible working across 3 days or over the week.

Are you passionate about delivering exceptional service and making a real difference supporting our Communities Team? If so, Mid Sussex District Council is looking for a talented and motivated Systems Support Officer to manage IT systems & support the delivery of vital services to our residents.

About the Role

• To provide comprehensive systems support as supervisor and administrator for all IT software, including data management and electronic document records management systems, used extensively across the Communities Directorate.
• Be responsible for providing data / information using Access software to create queries, reports, forms, and to extract information from databases.
• To provide general support and cover to the other staff and the management of the Communities Business Support Team.

What We Offer

Working at Mid Sussex District Council means being part of a team that actively shapes the future of our communities. You will have the opportunity to make a lasting impact on local development while enjoying a range of benefits:

• Generous Pension Scheme – We offer an attractive pension scheme to help secure your future.
• Annual Leave – Enjoy between 23 and 28days of annual leave, giving you the flexibility to balance work and life.
• Agile Working – We offer flexible working arrangements to promote a healthy work-life balance alongside the expectation that employees can regularly attend the office.
• Learning and Development – Our commitment to your personal and professional growth includes access to excellent development opportunities.

About You

To excel in this role, you will need:

• An in depth knowledge and understanding of PC applications, Microsoft 'Office' suite, and an appreciation of network operations.
• Experience and/or a good understanding of the application of the newer emerging technologies such as Data Management and Electronic Document Management Systems.
• Willingness and ability to learn new applications and systems and be an effective problem solver.
• Able to plan and co-ordinate a wide range of tasks whilst working under pressure and to adapt and react positively to changing demands and circumstances.
• Ability to communicate effectively with staff of all levels and outside bodies on complex issues.

Join Us

If you’re ready to take the next step in your career and want to make a meaningful difference in Mid Sussex, we would love to hear from you. Apply today and be part of a dynamic and supportive team that is committed to making a positive difference for our residents and communities.

Closing Date: 18 June 2025

Interviews: 3 July 2025

Make a real impact in Mid Sussex. Join Mid Sussex District Council and be part of a team that is supporting our residents and communities.