{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747917730150,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"30f738e2-8754-4232-afb4-dbd8372dfbc3","title":"Customer Services Advisor (Full Time)","synonyms":["Customer Services Advisor (Full Time)"],"reference":"CS/25/314169","description":"<p class=\"textlead\"><strong>We currently have an exciting opportunity for a Customer Services Advisor to join our team based at Tonbridge Castle. </strong></p>\n<p class=\"textlead\">Reporting to the Tonbridge Castle, Events & Customer Services Manager, you will undertake a customer facing role supporting our telephony service to residents providing excellent multi skilled customer service across all access channels as well as Tonbridge Tourist Information Centre, Castle Attraction and Conference Centre.</p>\n<p class=\"textlead\">Educated to GCSE grade C standard or above in maths and English (or equivalent), you will have previous experience of providing a customer focussed, front-line, public enquiry service.  You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.</p>\n<p class=\"textlead\">There is a lot to learn, so you must be prepared to assimilate and retain a large amount of information quickly and demonstrate a “can-do” approach to your work.  In return we will give you excellent ongoing training and support.</p>\n<p class=\"textlead\">This is a full time vacancy, and our offices are open seven days a week. </p>\n<p>Weekend and bank holiday rotation Approx 1 in 5</p>\n<p>Monday to Thursday 09:00 – 17:00 30min lunch</p>\n<p>Friday 09:00 – 16:30 30min lunch</p>\n<p class=\"textlead\"><strong>For an informal discussion about this role, please contact Laura French on 01732 876271 (direct candidates only, strictly no agencies)</strong></p>\n<p class=\"textlead\">Interviews to take place w/c 16th June 2025.</p>","shortDescription":"","jobType":"Administration","employerType":"Local Government","howToApplyText":"<p>Please apply online. If this is not possible, please contact a member of the HR team by emailing personnel.services@tmbc.gov.uk</p>","employer":"Tonbridge & Malling Borough Council","employerId":"87c69a92-cc29-4c86-b5b2-4e4c0cd58887","department":"","departmentId":"","location":"Tonbridge Castle","locationHierarchy":[{"types":["postal_code"],"value":"TN9 1BE"},{"types":["route"],"value":"High Street"},{"types":["postal_town"],"value":"Tonbridge"},{"types":["administrative_area_level_2","political"],"value":"Kent"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£25,206 - £27,948","salaryFrom":25206,"salaryTo":27948,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1,4],"workingHoursDescription":"Excellent benefits including local government pension scheme, generous annual leave, training & development opportunities, supportive management and easy staff car parking. employee assistance programme","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-05-21T15:01:00.000Z","expirationDate":"2025-06-08T22:55:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"847655c6-5d71-42d7-b4e5-7bf8138572ae.pdf","fileName":"Customer_Services_Advisor_JD_Jan2025.pdf"},{"fileId":"6986caac-55fc-4955-ae6a-f4fa612c59c0.pdf","fileName":"Customer_Services_Advisor_PS_Jan25.pdf"}],"logoUri":"https://www.jobsgopublic.com/logos/logos/96ee10ae-bc26-49bd-824d-33dbd4bc7bd3.png","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/30f738e2-8754-4232-afb4-dbd8372dfbc3","createdDate":"2025-05-21T15:01:56.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1747917730074,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","30f738e2-8754-4232-afb4-dbd8372dfbc3?signup=true"],"queryHash":"[\"jobDetails\",\"30f738e2-8754-4232-afb4-dbd8372dfbc3?signup=true\"]"},{"state":{"data":{"id":"30f738e2-8754-4232-afb4-dbd8372dfbc3","title":"Customer Services Advisor (Full Time)","synonyms":["Customer Services Advisor (Full Time)"],"reference":"CS/25/314169","description":"<p class=\"textlead\"><strong>We currently have an exciting opportunity for a Customer Services Advisor to join our team based at Tonbridge Castle. </strong></p>\n<p class=\"textlead\">Reporting to the Tonbridge Castle, Events & Customer Services Manager, you will undertake a customer facing role supporting our telephony service to residents providing excellent multi skilled customer service across all access channels as well as Tonbridge Tourist Information Centre, Castle Attraction and Conference Centre.</p>\n<p class=\"textlead\">Educated to GCSE grade C standard or above in maths and English (or equivalent), you will have previous experience of providing a customer focussed, front-line, public enquiry service.  You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.</p>\n<p class=\"textlead\">There is a lot to learn, so you must be prepared to assimilate and retain a large amount of information quickly and demonstrate a “can-do” approach to your work.  In return we will give you excellent ongoing training and support.</p>\n<p class=\"textlead\">This is a full time vacancy, and our offices are open seven days a week. </p>\n<p>Weekend and bank holiday rotation Approx 1 in 5</p>\n<p>Monday to Thursday 09:00 – 17:00 30min lunch</p>\n<p>Friday 09:00 – 16:30 30min lunch</p>\n<p class=\"textlead\"><strong>For an informal discussion about this role, please contact Laura French on 01732 876271 (direct candidates only, strictly no agencies)</strong></p>\n<p class=\"textlead\">Interviews to take place w/c 16th June 2025.</p>","shortDescription":"","jobType":"Administration","employerType":"Local Government","howToApplyText":"<p>Please apply online. If this is not possible, please contact a member of the HR team by emailing personnel.services@tmbc.gov.uk</p>","employer":"Tonbridge & Malling Borough Council","employerId":"87c69a92-cc29-4c86-b5b2-4e4c0cd58887","department":"","departmentId":"","location":"Tonbridge Castle","locationHierarchy":[{"types":["postal_code"],"value":"TN9 1BE"},{"types":["route"],"value":"High Street"},{"types":["postal_town"],"value":"Tonbridge"},{"types":["administrative_area_level_2","political"],"value":"Kent"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":3,"salaryDescription":"£25,206 - £27,948","salaryFrom":25206,"salaryTo":27948,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1,4],"workingHoursDescription":"Excellent benefits including local government pension scheme, generous annual leave, training & development opportunities, supportive management and easy staff car parking. employee assistance programme","contractType":1,"dbsCheckRequired":false,"dbsType":0,"publishDate":"2025-05-21T15:01:00+00:00","expirationDate":"2025-06-08T22:55:00+00:00","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"847655c6-5d71-42d7-b4e5-7bf8138572ae.pdf","fileName":"Customer_Services_Advisor_JD_Jan2025.pdf"},{"fileId":"6986caac-55fc-4955-ae6a-f4fa612c59c0.pdf","fileName":"Customer_Services_Advisor_PS_Jan25.pdf"}],"logoUri":"https://www.jobsgopublic.com/logos/logos/96ee10ae-bc26-49bd-824d-33dbd4bc7bd3.png","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/30f738e2-8754-4232-afb4-dbd8372dfbc3","createdDate":"2025-05-21T15:01:56+00:00","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false,"applied":false},"dataUpdateCount":1,"dataUpdatedAt":1747917730118,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","30f738e2-8754-4232-afb4-dbd8372dfbc3?signup=true"],"queryHash":"[\"similarJobs\",\"30f738e2-8754-4232-afb4-dbd8372dfbc3?signup=true\"]"}]}
AppliedJobsView
CandidateRedesign
CvParsing
FullCandidateProfile
HeaderJobsButton
ImageOptimization
JobSearchPreferences
LogosFromSameDomain
MatchedJobs
NewJobTypes
NewNavbar
NewPlacesAutocomplete
PdfJobDocuments
ReciteMe
Jobs Go Public Logo

Log in

Sign up

Post a job

Jobs Go Public Logo

Log in

Sign up

Post a job

What:

Where:

Placeholder job title

Placeholder department

Placeholdertown (On site)

Placeholdertown (On site)

Placeholdertown (On site)

Placeholdertown (On site)

Placeholdertown (On site)

Placeholdertown (On site)