Quality Monitoring Officer – Education & Skills

Quality Monitoring Officer – Education & Skills Apply Now

Job Number

HCC27944

Location

Countywide

Directorate

Growth & Environment

Salary Range

£37,035 progressing to £40,476

Contract Type

Fixed Term

Full Time/Part Time

Full Time

Closing date

10-Jun-2025

Job Title: Quality Monitoring Officer – Education & Skills
Starting Salary: £37,035 progressing to £40,476 pay award pending
Hours: 37.0
Location: Countywide
Contract Type: Fixed Term Contract - 30/09/2026
Directorate: Growth & Environment

About the team

As part of Hertfordshire County Council, Step2Skills Adult Skills and Employment Support service provides support in the community to Hertfordshire residents to improve their skills and increase their chances of success in securing and maintaining employment. We aim to work with people who face different types of barriers including low confidence, limited past education experiences, Learning Difficulties or Disabilities, neurodivergent and mental health conditions as well as those who simply need more guidance in re-entering the workplace.

Step2Skills is looking for someone with a passion for monitoring, managing and continuously improving the quality of adult education for residents of Hertfordshire.You will work in a team of Quality Officers who work in the established Quality Team.

The Quality team is responsible for monitoring quality and driving continuous improvement, including preparing the service for external inspections and assessments. The team works with our in-house teams and external delivery partners across skills and employment.

About the role

You will be responsible for working with providers and our In-house Skills team on their quality monitoring of teaching, learning, assessment and outcomes for Skills Bootcamps. These Bootcamps are funded by the Department for Education (DfE) and subject to Ofsted inspections.

Your role will involve leading on our activities related to this area of our provision to ensure high standards of delivery that meet Ofsted and DfE requirements. This includes monitoring teaching and learning activities, as well as learner outcomes. You will also collate and analyse data to demonstrate the performance and impact of the Bootcamps, making recommendations for improvements and ensuring compliance with DfE and Ofsted standards.

About you

Essential

• Teaching background in Further Education (FE) or Higher Education (HE).  Ideally, a minimum of a Level 5 teaching qualification. If you do not hold this level, we would expect the successful candidate to hold a minimum of the Level 3 Award in Education and Training (AET) and be able to demonstrate significant teaching and/or training experience. • Current knowledge and understanding of Ofsted inspections• Experience of quality monitoring in an education or skills setting• Experience of reviewing data and evidence against standards and making recommendations for change• Experience of working with delivery partner organisations.  This includes collaboration to enable successful delivery and managing performance issues if they arise• Responsible for undertaking a number of activities, planning and managing your own work• You will be able to evidence relevant continuing professional development, reflecting sector changes and pedagogical knowledge and be able to demonstrate how you put learning into practice

Desirable:• Experience of managing or quality monitoring Skills Bootcamps specifically• Quality monitoring experience outside education and training• Experience of being an Ofsted nominee, link manager or deputy nominee 

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Community Services, level COM10 job profile. Please locate this via:

Job profiles - Community services

This role would suit someone who has a passion for driving forward quality within a successful Adult Skills and Employment Support service. The jobholder will benefit from working in a supported team of like-minded professionals, where innovation is encouraged and continuous improvement is regarded as a core value.

For an informal discussion, please contact: Lyn Keates, Quality Assurance Manager on 07580 743786 (or 01992 588626)

Interview Date: 18th June 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.