{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746118260492,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"id":"3fa51c87-eb99-46ae-b61a-8a227e34d253","title":"Resolution Officer","synonyms":["Resolution Officer"],"reference":"LQ/25/311798","description":"<p><strong>Title: Resolution Officer</strong></p>\n<p><strong>Contract Type: Fixed term contract 6 months, 35 hours per week</strong></p>\n<p><strong>Persona: Agile working (home and office based)</strong></p>\n<p><strong>Location: Stratford London or Trafford Manchester</strong></p>\n<p><strong>Salary: £32,881 London based or £28,886 Nationally based</strong></p>\n<p><strong> </strong><strong>Advert will close on 13<sup>th</sup> May 2025 at 11pm</strong></p>\n<p><strong> </strong><strong>Interviews will be held on 22<sup>nd</sup> May</strong></p>\n<p> <strong>Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated</strong></p>\n<p><strong> </strong></p>\n<p><a href=\"{{SIGN-IN-REQUIRED}}\">Role Profile - Resolutions Officer.docx</a></p>\n<p><br>L&Q Energy are looking for a Resolution Officer to join their team on a fixed term basis.</p>\n<p>The successful candidate will be required to lead and provide administrative support on all complaints that require action across the Department, to ensure that our customer's complaints are addressed in a timely manner and are kept up to date throughout the complaints process.</p>\n<p>The Resolution Officers work alongside Contact Centre Advisors and our Energy Operations Manager. 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