Operations Manager - Harborough Innovation Centre (INTERNAL CANDIDATES ONLY PLEASE)

INTERNAL APPLICANTS ONLY PLEASE

Operations Manager - Harborough Innovation Centre

Market Harborough, Leicestershire

Permanent

37 hours per week

Grade 6 (£33,366 to £36,124 pay award pending)

Casual car user

Harborough District Council continues to invest in the ever popular Harborough Innovation Centre, our business hub providing a home for, and supporting innovative, growing companies in the East Midlands, creating jobs and opportunities for the high volume of talented individuals in the surrounding area.

Harborough Innovation Centre (HIC) offers start-up, growing and innovative businesses across the Harborough District office space and a range of business support services including mentoring, training and networking opportunities.  We have 56 offices for rent, as well as meeting rooms, day offices, hotdesking, a podcast room, conference facilities and virtual office services.  The centre also runs an onsite café under the management of the centre team.

Harborough Innovation Centre is located in Market Harborough which is centrally located between the cities of Leicester, Cambridge, Birmingham and Nottingham and only a 1 hour train journey from London. The Centre is a vibrant central hub for new and growing businesses.  More information about the centre is available at HiC Home Page - HIC

The HIC is managed by the Business Centres Manager, whose focus is on organisational growth and development of local businesses, and we need a highly skilled and experienced individual to take care of the day to day running of the Centre as Operations Manager. 

Your responsibilities will include:

• Managing a busy reception team;
• Onboarding new businesses to the centre;
• Sign up of virtual services;
• Managing maintenance and repairs, including refurbishments and renovations;
• Ensuring the HIC meets health and safety standards;
• Managing cleaning, waste disposal, catering and security contracts;
• Managing office systems like IT, telephony and office equipment;
• Supporting the running of the onsite café.

You will need a sound background in facilities and operations management and be practical, flexible and able to thrive in a fast-paced environment, with outstanding people skills to engage positively with the team and a wide range of customers.

The successful candidate will hold a relevant HND (E.g. Property, Sales, Management) or will be able to demonstrate equivalent aptitude as well as having experience in operations management, ideally in a similar setting to the HIC.

You will need to have the means to travel around the district and may be expected to work some evenings and weekends.

The closing date for receipt of completed applications (internal candidates only please) is 9am 16^th June 2025.  Interviews will be held no later than 20^th June 2025.

Desirable criteria from the person specification may be used for sifting purposes.

Find out more about the benefits of working at Harborough District Council at Benefits of working for us | Working for HDC | Harborough District Council