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Grants Processing Officer

Brent Council

19 days left to apply

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Brent Civic Centre, Engineers Way, Wembley, Middlesex (Hybrid)

Permanent, Full time

£33,912 - £35,982

36 hours

Grants Processing Officer Required  

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
 
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

    The Post

This is an excellent opportunity to join a successful team in providing a high quality; customer focussed front-line service facilitating adaptations for residents who are elderly, young, vulnerable or have disabilities.

Private Housing Services have a successful adaptation program, we also provide assistance to residents with property repair needs. We are seeking to appoint an additional Grants Processing Officer to assist with the increase in demand for our service.

You will be responsible for processing enquiries for disabled adaptations, handyperson and hospital discharge service, and enquiries for repairs. This will involve liaising with customers, hospitals, occupational therapists and contractors, effectively dealing with enquiries about the service and offering a support function for our very busy grants  team.

Attention to detail and the ability to accurately record information is essential as well as the ability to communicate with customers, their representatives and our internal and external partners

The Person

  • Are you customer focussed?
  • Do you have a keen eye for detail and accuracy?
  • Do you have the ability to work effectively, both on your own and within a team?
  • Do you possess excellent oral and written communication skills?
  • Are you able to effectively prioritise your own workload and work to deadlines?

If so, we welcome your application!

Our Offer to You

In addition to your salary, you will also get to enjoy the following benefits:

•    27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
•    Very generous employer pension contribution
•    Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)
•    A wide range of family friendly policies such as parental leave
•    Access to affordable parking nearby
•    Access to our Zipcar scheme 
•    Access to our Employee Assistance programme for free confidential counselling
•    Season ticket loan for public transport
•    Cycle to work scheme and good onsite facilities
•    Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Closing date: Thu 26/06/2025 at 23:59
Job reference: BC/25/315697
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