Welfare Benefits Advisor

 Welfare Benefits Advisor - 37 hours per week

Our Story:

Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. 

Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.

We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’. 

Our Team:

The Welfare Rights Adviser post is based within the Welfare Rights team. This is within Halton`s Chief Executives Directorate and is part of the Benefits family that assists in maximising the income and resources available to residents of the borough. You will help provide advice and practical assistance to customers to claim their entitlements.

Staff will be based at the DCBL Stadium in Widnes and may have the opportunity to hybrid work. Service delivery can be both through the Council`s One Stop Shop`s & by home visiting. The team can utilise flexible working and this post carries an Essential Car User Allowance.

Your Contributions:

You will have 5 GCSE’s at grade C or above (including English and Maths) or equivalent qualifications.

Good written and communication skills.

Ability to write letters, complete forms with a good standard of grammar and spelling.

High level of numerical skills.

Ability to work as part of a team often working under pressure at peak periods

Experience of working with national welfare benefit entitlements

Our Offer:

Aside from working with a great team, our employees have access to a fantastic range of benefits, including:

• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service
• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions
• 3 x Salary Life Cover via Local Government Pension Scheme
• Investment in your personal development 
• Free Car Parking at HBC sites 
• Flexible working arrangements 
• Car leasing schemes

Next Steps:

At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact David Gray on 0151 511 8135 / david.gray@halton.gov.uk 

Interviews will take place on – date to be confirmed

At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – resourcing@halton.gov.uk

Please refer to the attached Job Profile for further information about the role and our values.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible. 

We look forward to receiving your application!