Welwyn Garden City (On-Site)
Permanent, Full time
£30,559 progressing to £33,366
Equipment Officer Apply Now
Mundells, Welwyn Garden City- Job Number
- HCC27995
- Location
- Welwyn Garden City
- Directorate
- Adult Care Services
- Salary Range
- £30,559 progressing to £33,366
- Contract Type
- Permanent
- Full Time/Part Time
- Full Time
- Closing date
- 11-Jun-2025
Job Title: Equipment Officer
Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending
Hours: 37
Location: Welwyn Garden City
Contract Type: Permanent
Directorate: Adult Care Services
About the team
As an Equipment Officer, you will be part of our Specials Clinical Team within Hertfordshire Equipment Service to help maintain, refurbish, and deliver specialist equipment for children and adults with complex needs. You’ll ensure quality and safety standards while working in a fast-paced environment.
A key part of the role is recycling and reusing warehouse stock to ensure cost-effective equipment provision. Reporting to the Special Technical Operations Officer, you'll be part of a dedicated team making a real difference.
This role will suit someone who is organised, detail-oriented, can problem solve and passionate about helping others.
About the role
Equipment Officers manage workloads via the HES internal system (ELMS), following build specifications set by prescribing professionals. They ensure all equipment is mechanically safe, with daily documentation and image uploads to ELMS.
Responsibilities include checking, refurbishing, and repairing returned equipment for recycling, conducting stock checks, and ordering new items. You’ll liaise with company reps, therapists, clients, and families, working closely with HES teams to ensure smooth service delivery.
Training is essential, with internal and external sessions helping you achieve technical competency across various equipment types. You’ll also conduct repairs both in-house and in the community, including client homes, schools, and other settings.
About you
Essential:
- Proficient in Microsoft Word, Excel, and Outlook; confident using new IT systems and software
- Practical experience in assembling, maintaining, and repairing specialist equipment for children and adults
- Comfortable working at varying heights, standing for extended periods, and operating in warehouse and community settings
- Ability to safely lift and carry items within manual handling guidelines
- Strong initiative, able to work independently and as part of a team
- Meticulous approach to work with excellent daily task prioritisation skills
- Process-driven mindset with attention to detail
- Driving licence
- DBS check required (to be conducted post-interview)
Desirable:
- Excellent customer service and communication skills
- Awareness of the importance of recycling equipment and its benefits to the service
- Knowledge of health and safety regulations, LOLER standards, and risk assessment
This is an opportunity to play a vital role in providing essential equipment to Hertfordshire residents. The role is both challenging and rewarding, allowing you to make a positive impact on service delivery.
You’ll have access to supervision and work closely with various teams within HES, ensuring seamless collaboration and service excellence.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Community Services, level COM8 job profile. Please locate this via:
Job profiles - Community services
To hear more about this opportunity please contact Julia Raine julia.raine@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: TBC
If we receive enough applications prior to the closing date we reserve the right to close the job advert early.
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.