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You will also be instrumental in supporting broader organisational goals, championing innovation, and continuous improvement.<br>\n<br>\nWe’re looking for a strategic, hands-on leader who:<br>\n<br>\n - Has significant experience in facilities and property management within complex, multi-site environments.<br>\n - Demonstrates expert knowledge of statutory compliance, health and safety, and building services.<br>\n - Is experienced in managing large contracts, budgets, and external suppliers.<br>\n - Possesses excellent communication skills and the ability to influence at all levels.<br>\n - Has a proactive, customer-first mindset and thrives in fast-paced environments.<br>\n - Is confident managing sensitive or complex operational issues with discretion and professionalism.<br>\n<br>\nKey Responsibilities<br>\n<br>\nFacilities Management & Compliance<br>\n<br>\n - Oversee facilities operations and ensure full compliance with all building-related statutory and non-statutory obligations.<br>\n - Support business and administrative processes to ensure effective service delivery and seamless interaction between professional teams.<br>\n - Handle complex and sensitive issues that may impact internal and external customers, developing contingency plans as required.<br>\n - Maintain and review Service Level Agreements, making recommendations for improvement to the Head of Facilities Management.<br>\n - Lead archive storage and information retrieval services (on- and off-site), including confidential waste disposal.<br>\n - Manage staff and contractor access control systems across council buildings, ensuring full operational readiness and reporting.<br>\n<br>\nSecurity Services<br>\n<br>\n - Oversee all aspects of Enfield Council’s corporate and community security portfolio, including 18 corporate sites, 9 community halls, and 72 vacant properties.<br>\n - Develop and implement risk-mitigation strategies in collaboration with Cyber Security and Community Safety teams.<br>\n - Manage 24/7 escalation response via the Council’s after-hours service desk.<br>\n - Administer security-related contracts valued at £1.7m, ensuring alignment with SLAs and KPIs – including those supporting the Meridian Water development (c.10,000 homes).<br>\n<br>\nOperational & Contract Management<br>\n<br>\n - Lead operational delivery of services, ensuring contractors adhere to performance measures and contractual obligations.<br>\n - Monitor reactive works and maintenance, ensuring value for money and high levels of customer satisfaction.<br>\n - Maintain full oversight of contracts, service-level compliance, and commercial risk resolution.<br>\n<br>\nFinance & Budgeting<br>\n<br>\n - Hold full accountability for the facilities management budget, ensuring sound financial management and maximising value for money.<br>\n - Provide regular forecasting and budget monitoring to meet corporate requirements.<br>\n - Manage supplier payments, invoices, and procurement activities in line with financial procedures.<br>\n<br>\nGovernance, Risk & Strategy<br>\n<br>\n - Ensure all activity aligns with legal, financial, and procurement frameworks.<br>\n - Maintain an up-to-date Risk & Issues Register and develop mitigation plans.<br>\n - Support strategic planning and policy development for corporate property compliance and maintenance.<br>\n - Drive continuous improvement and transformation across FM services.<br>\n<br>\nManagement Information & Reporting<br>\n<br>\n - Produce detailed reports on facilities performance, statutory compliance, and service quality.<br>\n - Use data insights to inform decisions and shape improvements in service delivery.<br>\n<br>\nRelationship Management & Communication<br>\n<br>\n - Build strong, productive relationships with stakeholders across the council.<br>\n - Represent the Facilities Management team in key meetings, feeding back into service development.<br>\n - Act as deputy to the Head of Facilities Management as required.<br>\n<br>\nContact Details -<br>\nIf you have any difficulties accessing this information, please contact Claire Turner, Senior Recruitment Advisor on claire.turner@enfield.gov.uk<br>\n<br>\nWe do not see your name or title when shortlisting your application. 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