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We have an exciting opportunity to join our Safeguarding and Quality Assurance team as a Business Support Officer.You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales. The role requires good teamwork as well as the ability to work independently to meet the needs of the service.<h4>About you</h4><ul><li>You will be educated to GCSE level or equivalent in English and Maths.</li><li>Experience of providing a comprehensive administrative support service to multiple teams. </li><li>A good knowledge of Microsoft Office and will be experienced in taking high quality minutes.</li><li>Willingness to work towards Level 3 in Business Administration or equivalent.</li></ul><h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. The Safeguarding and QA team are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Business Support Officer - Safeguarding and Quality Assurance

Job Title: Appeals Clerk x 2 Starting Salary: £38,220 opportunity to progress to £41,771 per annum (pro rata for part time) Hours: Variable Hours Location: Stevenage Contract Type: Variable Directorate: Resources<h4>About the team</h4>School Appeals Service administers the school admissions appeals process for schools across Hertfordshire. The service is independent of Admissions &amp; Transport service and supports both parents and schools impartially through the process.Our aim is providing the best possible service for our users, whilst ensuring that the legislation is complied with.<h4>About the team</h4>We are recruiting two clerks, who are instrumental to in the process. The clerks will be legally trained to ensure they thoroughly understand this important statutory function. Clerks take notes and ensure the smooth-running of appeals, followed by writing decision letters on behalf of the panels. They will liaise with the school appeals community which includes volunteer panel members, School Appeal service administrative team and other parties to the process.It is a role that requires tact, diplomacy, and empathy, and that supports decisions that really impacts families’ lives. A high level of organisation is also required.<h4>About the role</h4>Responsibilities include reading school/parental statements, explaining the process to parties via telephone, supporting parties to participate in the virtual appeals (using MS Teams and undertaking its practical management), taking detailed minutes of appeals and writing up decision lettersThe role is varied and interesting with no two appeals being the same. You will work with parents and schools, some of which will be very emotional, and you will need to be able to empathise with them whilst remaining impartial.On an average day, you may have 10 appeals to be heard initially, with one dropping out on the day, one with an interpreter, and two which are siblings. You will need to support the volunteer panel to manage this effectively, empathetically and in line with the relevant legislation.The busiest time for the service is between April - July.Variable Hours - dependent on the needs of the service.<h4>About you</h4>Essential:<ul><li>Excellent command of written and oral English language with the ability to write detailed decision letters which are clear for all to understand.</li><li>Experience of minute/note taking</li><li>Able to work between the hours of 8.45-5.00pm on working days.</li><li>Ability to empathise with parties.</li><li>Ability to be impartial.</li><li>Knowledge of school systems in Hertfordshire</li></ul>Desirable:<ul><li>Experience of working in/with schools</li><li>Understanding of the admissions/admission’s appeals process.</li><li>Experience of committee work</li></ul>To hear more about this opportunity please contact:Beckie Walsh, Schools Appeal Manager, for an informal discussion about the role.<a href="mailto:beckie.walsh@hertfordshire.gov.uk" target="_blank">beckie.walsh@hertfordshire.gov.uk</a> &nbsp; T: 01992 588568Interview Date: 3rd September 2025We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Appeals Clerk

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<h2>Good Growth</h2>
Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.
<h2>About the role</h2>
We’re looking for a proactive and reliable Administrator to join the Planning and Regeneration Unit. You’ll play a key role in helping the team stay organised, efficient, and responsive — supporting a variety of administrative functions and ensuring smooth day-to-day operations. This is a great opportunity for someone with a strong eye for detail, good IT skills, and the ability to juggle priorities in a fast-paced environment. You’ll support everything from meeting logistics and correspondence tracking to basic financial processing and records management.
<h2>What your day will look like</h2>
<ul>
<li>Arranging and minuting meetings, preparing agendas and coordinating information sharing</li>
<li>Monitoring shared inboxes, logging actions and helping escalate queries</li>
<li>Supporting financial processing such as raising purchase orders and receipting invoices</li>
<li>Maintaining internal trackers and document libraries</li>
<li>Formatting documents, helping with mail-outs and ad hoc administrative tasks</li>
<li>Supporting event and project coordination as needed</li>
</ul>
<h2>
 Skills, knowledge and experience</h2>
To be considered for the role, you must meet the following essential criteria:
<ul>
<li>Experience providing administrative support in a busy team environment</li>
<li>Good working knowledge of Microsoft 365 (including Outlook, Word, Excel, Teams)</li>
<li>Ability to raise and receipt purchase orders or support basic financial processing</li>
<li>Strong organisational skills, with the ability to manage competing priorities</li>
<li>Ability to communicate clearly and respond effectively to queries</li>
<li>Experience working collaboratively as part of a team</li>
</ul>

<h2>Behavioural Competencies</h2>
 Building and Managing Relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and
skills to deliver shared goals
Level 1 indicators of effective performance
<ul>
<li>Builds rapport quickly with people at all levels and from different backgrounds</li>
<li>Actively listens to others and is open to their ideas</li>
<li>Identifies and resolves conflict between self and others</li>
<li>Makes others feel comfortable and respected by being positive and friendly</li>
<li>Shares information openly with colleagues within and outside own team</li>
</ul>
 Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible, articulate and engage with us.
Level 1 indicators of effective performance
<ul>
<li>Represents self and team positively within the organisation</li>
<li>Speaks and writes clearly and succinctly using appropriate language that is easy to understand</li>
<li>Considers the target audience, adapting style and communication method accordingly</li>
<li>Communicates persuasively and confidently</li>
<li>Checks for understanding</li>
</ul>
Planning and Organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 1 indicators of effective performance
<ul>
<li>Plans and prioritises own workload to meet agreed deadlines</li>
</ul>
<ul>
<li>Advises colleagues or manager early of obstacles to work delivery</li>
<li>Perseveres and follows work through to completion</li>
<li>Checks for errors to ensure work is delivered to a high standard first time</li>
<li>Effectively juggles priorities</li>
</ul>
 Problem Solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions
Level 1 indicators of effective performance
<ul>
<li>Breaks down work issues, seeking further information if necessary</li>
<li>Provides workable solutions to solve immediate work problems</li>
<li>Makes suggestions and implements improvements to personal work processes</li>
<li>Actively supports new initiatives and tries different ways of doing things</li>
<li>Learns from others’ experiences</li>
</ul>
 Organisational Awareness
… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 1 indicators of effective performance
<ul>
<li>Understands the structure and statutory responsibilities of the GLA</li>
<li>Understands how own role and work contributes to team and organisational objectives</li>
<li>Understands the role of the GLA, the Mayor and the Assembly in relation to Londoners</li>
<li>Is sensitive to the culture and political context of the GLA and uses it to work effectively</li>
<li>Treats GLA information as sensitive and confidential</li>
</ul>
 Responding to Pressure and Change
… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 1 indicators of effective performance
<ul>
<li>Stays calm in pressurised and demanding situations</li>
<li>Responds flexibly to changing circumstances</li>
<li>Recognises when unable to cope and asks others for help</li>
<li>Demonstrates openness to changing work priorities and deadlines</li>
<li>Maintains personal well-being and achieves a balance between work and home life</li>
</ul>

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
 This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL).
<h2>
 How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Joe Wilkinson would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:joe.wilkinson@london.gov.uk" target="_blank">joe.wilkinson@london.gov.uk</a>&nbsp;.
 If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
 If shortlisted, you’ll be invited to an interview/assessment.
 The interview/assessment date is Week commencing 1st September 2025.
<h2>
 Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
 We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
 We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
 Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>
 Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>
 Additional Information</h2>
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Administrator

<ul></ul>

Please apply online via the link provided.



Redbridge Music Service, part of Vision Redbridge Culture &amp; Leisure, is seeking a highly organised and proactive Business &amp; Operations Support Manager to play a pivotal role in ensuring the smooth delivery of its day-to-day services.
Working&nbsp;at the heart of a&nbsp;busy and creative hub, you will be responsible for supporting the administrative, financial, and operational functions of the service. This role involves working closely with the Music Services Senior Leadership Team and collaborating with wider teams and managers across Vision, as well as external stakeholders,&nbsp; requiring strong coordination, communication, and organisational skills.
This is a unique opportunity to join a well-established and respected Music service that provides high-quality music education to children and adults across the borough. Your leadership and expertise will ensure that the systems and structures behind the scenes operate efficiently, allowing our teaching teams to focus on what they do best: inspiring the next generation of musicians.
Job requirements:
<ul>
<li>Managing the financial processes including supplier payments, invoicing, direct debits (DFC), budget monitoring, grant reporting and financial year-end procedures</li>
<li>Overseeing school billing, income reconciliation, and debt management</li>
<li>Leading on the annual academic roll-over processes, including pricing structures, system updates, and communications</li>
<li>Supervising administrative, facilities, and cleaning staff and liaising with contractors, ensuring high standards of service delivery.</li>
<li>Supporting HR and payroll processes through coordination tasks, such as managing monthly teacher pay claims and tracking absence reporting, before submitting to the HR team for processing.</li>
<li>Working with the corporate marketing team to support website content, promotional materials, and communications</li>
<li>Ensuring smooth day-to-day operations, maintaining a secure, welcoming, and well-managed environment</li>
</ul>
Skills and Experience Requirement
<ul>
<li>Proven experience in business operations, finance administration, or service management</li>
<li>Strong organisational skills and attention to detail, with the ability to manage complex processes</li>
<li>Comfortable working to tight deadlines and adapting quickly to change in a busy office environment</li>
<li>Confident communication and leadership skills, with experience supervising teams</li>
<li>A collaborative and flexible approach, particularly during peak periods such as the academic year-end</li>
<li>A commitment to high standards of customer service and continuous improvement</li>
</ul>
In return, we can offer the successful candidates a company pension scheme, annual performance rewards, generous annual leave, employee assistance programme and GP referral scheme. In addition, we offer our staff free gym, swim and spa membership at all Vision sites; Corporate Health Cash Plan (which provides free access to essential health care and valuable health and wellbeing services); employee recognition scheme; cycle to work and electric leasing car scheme. Please see our website for more details.&nbsp;
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
<dl>
<dt>Attachments:</dt>
<dd><a href="https://ce0414li.webitrent.com/ce0414li_webrecruitment/wrd/run/ETREC107GF.json?func=document&amp;doc=2096673OM6&amp;vacancy_id=1370393OM6&amp;USESSION=F93AE4D0013A87766707CA7B2427BE7B&amp;WVID=0191282g3N&amp;LANG=USA" target="_blank">Business and Operations Manager.pdf</a></dd>
<dd><a href="https://ce0414li.webitrent.com/ce0414li_webrecruitment/wrd/run/ETREC107GF.json?func=document&amp;doc=1408243OM6&amp;vacancy_id=1370393OM6&amp;USESSION=F93AE4D0013A87766707CA7B2427BE7B&amp;WVID=0191282g3N&amp;LANG=USA" target="_blank">Vision Employee Rewards &amp; Benefits Brochure.pdf</a></dd>
</dl>

Vision Redbridge Culture & Leisure

Business & Operations Support Manager

Job DescriptionExecutive Assistant - Leader's OfficeSalary: £37,815 - £43,083 per annumGrade EFixed Term Contract – 18 months (Maternity Cover)37 hours per weekAbout the RoleAs part of our Executive Support Team, you’ll play a key role in enabling effective leadership and decision-making. You’ll be responsible for:<ul> <li>Providing proactive executive support to the Leader / Deputy Leader.</li> <li>Managing communications, meetings, agendas, and briefing materials.</li> <li>Coordinating across departments and external stakeholders.</li> <li>Overseeing the daily operations and performance of&nbsp;Mayoral Office staff, ensuring seamless service delivery.</li> <li>Supporting key events, and corporate initiatives.</li> <li>Working flexibly and autonomously in a fast-paced, politically sensitive environment.</li></ul>About YouWe’re looking for someone who:<ul> <li>Has experience supporting senior leaders or elected officials.</li> <li>Demonstrates excellent communication, leadership, and interpersonal skills.</li> <li>Can manage competing priorities and tight deadlines with confidence.</li> <li>Is politically astute, tactful, and maintains strict confidentiality.</li> <li>Has advanced IT skills and thrives in a digital-first, agile workplace.</li> <li>Has experience in supervising or managing staff, ideally within a political or public sector setting.</li> <li>A proactive mindset and the ability to see the bigger picture, using initiative to enhance the visibility and impact of the Leader’s Office.</li></ul>Why Join Us?At Thurrock Council, you’ll be part of a team that values integrity, service, and community. This is more than just a job – it’s a chance to contribute to the civic pride and democratic process of our borough.Advert Closing Date:<ul> <li>Redeployment Only: 24th July 2025</li> <li>Internal &amp; External: 10th August 2025</li></ul>Interview Date: TBCPlease contact Amber Robinson –&nbsp;<a href="mailto:axrobinson@thurrock.gov.uk" target="_blank">axrobinson@thurrock.gov.uk</a>&nbsp;- for more details or an informal discussion.To view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/ERfwUyqAumZFi6cTsDoQc9ABC_jYn_8ZNLWbAu2lA1c9ZA?e=Xcrs0N" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Executive Assistant - Leaders Office

Job DescriptionJob Title: Executive Support Manager - Corporate/MembersSalary:£51,801 - £59,724 per annumGrade GFixed Term Contract – 2 years&nbsp;37 hours per week (hybrid working)About the RoleAs part of our Executive Support Team, you’ll play a key role in enabling effective leadership and decision-making. You’ll be responsible for:<ul> <li>Leading and developing a high-performing Executive Support Team</li> <li>Overseeing strategic planning, resource management, and service delivery</li> <li>Working closely with the Mayor and Cabinet Office to align political and corporate priorities</li> <li>Driving continuous improvement in administrative processes and systems</li> <li>Providing strategic cover for the Chief of Staff and contributing to cross-directorate initiatives</li></ul>About YouWe’re looking for someone who has:<ul> <li>Proven experience supporting senior leaders in a complex organisation</li> <li>Strong leadership and people management skills</li> <li>Excellent communication, judgement, and problem-solving abilities</li> <li>A proactive, collaborative approach and commitment to continuous improvement</li> <li>Experience working in a political or public sector environment is highly desirable</li></ul>Benefits of Working with Us&nbsp;At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:&nbsp;<ul> <li>Generous annual leave entitlement&nbsp;</li> <li>Local Government Pension Scheme&nbsp;</li> <li>Flexible and hybrid working opportunities (where applicable)&nbsp;</li> <li>Ongoing training and professional development&nbsp;</li> <li>Employee&nbsp;assistance&nbsp;programme and wellbeing support&nbsp;</li> <li>Staff discounts and local offers&nbsp;</li> <li>A supportive and inclusive working environment&nbsp;</li></ul>DBS Check:&nbsp;Not Required for this postAdvert Closing Date:<ul> <li>Redeployment Only: 24 July 2025</li> <li>Internal &amp; External: 10 August 2025</li></ul>Interview Date: TBCPlease contact Denise Morley, Executive Support Manager –&nbsp;<a href="mailto:axrobinson@thurrock.gov.uk" target="_blank">dmorley@thurrock.gov.uk</a>&nbsp;- for more details or an informal discussion.To view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/ERV7mMNLC0BDiISUXBcAMPQBmODTAdrg_3Aj17KlN1sMgA?e=df0M27" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Executive Support Manager Corporate/Members

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0379/Processing_Officer_-_Permits_March_2022__post_no_5150_5154__JD.docx" target="_blank">Processing_Officer_-_Permits_March_2022__post_no_5150_5154__JD</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
Hertsmere work in partnership with Three Rivers District Council and the successful candidate will provide a range of essential administrative support services within the back office Parking Services team, as well as process all permits in connection with the Council’s enforcement of On-street and Off-street parking areas within Hertsmere and Three Rivers.
You will need proven administrative experience, experience of constructing letters, good IT and keyboard skills. It is essential that you are able to deal with the public both face-to-face and over the telephone, in what may be difficult circumstances.&nbsp; Previous experience of working in a parking services environment would be an advantage.
The post is offered on a full time, permanent basis (36 hours per week).
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Opportunity to accrue extra work time that can be taken off later as extra leave (up to 2 days per month)</li>
<li>Free car parking</li>
<li>Free gym membership</li>
<li>Cycle schemes</li>
<li>Free lunchtime yoga</li>
<li>Free eye tests</li>
<li>Free flu jabs</li>
<li>Employee Assistance Programme</li>
</ul>
Hertsmere operates a hybrid working system where employees may work two days per week from home.
Closing date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wednesday 20th August 2025, 10am

Hertsmere Borough Council

Processing Officer - Permits

Job Title: Reception Administrator Starting Salary: £24,404 progressing to £24,790 per annum (pro rata for part time) – pay award pending Hours: 5.0Saturdays during termtime 8am-1pm&nbsp; Location: CuffleySouth Herts Music Centre (Cuffley Primary School) Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>For over 40 years Hertfordshire Music Service has successfully delivered musical opportunities to generations of young people throughout the county. The service is now one of the largest in the country with many thousands of young people involved in our weekly musical activities, supported by over 400 teachers.We receive funding from the Department for Education through the Arts Council England, as well as generous support from Hertfordshire County Council to provide world class music tuition to the residents and families of Hertfordshire.Our vision for 2020-30All Hertfordshire’s children and young people, regardless of background or circumstances, have the opportunity to discover or develop their unique musical voice and express themselves through the language of music.Our 11 music centres across the county are local musical community hubs with the ambition of providing engaging, life-long music education as well as a wider variety of activities including music technology, music production and youth leadership opportunities.HMS is a team of passionate musicians, teachers and educators who care deeply about enabling young people to experience the benefits of a high quality musiceducation. We deliver the incredible musical, personal and social outcomes that come from learning a musical instrument week in, week out.Join Our Team as a Reception Administrator!Are you passionate about music and administrative excellence? We’re seeking a dedicated Reception Administrator to be the welcoming face of Hertfordshire Music Service. As the first point of contact for students, parents, and staff, you’ll play a crucial role in ensuring smooth operations and fostering a positive environment.<h4>About the role</h4>The postholder will:<ul><li>Provide high quality customer service face to face, by email and on the telephone to all users of the Music Centre.</li><li>Provide high quality administrative support to the Regional Business &amp; Admin Manager, Regional Manager and / or Music Development Lead in charge.</li><li>Control entry access to the centre and ensuring all safeguarding requirements are satisfied.</li><li>Provide information and guidance to customers about the different musical activities of the centre and signposting of appropriate instruments and progression routes.</li><li>Ensure all rooms are set up appropriately and to take an active part in setting up the rooms as required. Manage pupils arriving for activities until the teacher is available to take charge. Ensuring registration paperwork is completed for new members.</li><li>Support the teaching staff with operational requirements to manage their schedules, i.e., delivering and quality checking completion of lesson registers, message taking and contacting pupils as required.</li><li>Ensure that all staff and visitors are signed into the centre. Supporting the Regional Business &amp; Admin Manager to ensure centre health and safety responsibilities are fulfilled and communicated to site users, including supporting with the management of evacuation and first aid requirements in case of emergency.</li><li>Support concerts, celebration events and music making days at the centre and other venues such as churches and concert halls for Music Centre concerts. Dealing with all appropriate administration including all payments associated with the event.</li></ul><h4>About you</h4>Essential:<ul><li>A good standard of literacy, numeracy and IT skills are important to deliver the role and to be able to support other staff and customers in their use of Music Service systems and procedures.</li><li>You will be a competent administrator with experience of using Microsoft Office and customer relationship management systems.</li><li>You will be someone who is confident to be the first point of contact for both customers and managers.</li><li>You will be self-motivated, professional and approachable as well as an excellent team member.</li><li>You will have a keen eye for detail, particularly when managing sensitive or confidential information and ensuring data is handled securely in line with GDPR rules.</li><li>You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.</li><li>Good problem-solving skills, able to apply learning from any previous experience.</li><li>Good written and verbal communications skills.</li><li>Excellent time management skills and an ability to strategically prioritise key tasks at peak workload points.</li><li>Willing and able to learn new skills and adapt to the changing needs of the role and service.</li></ul>Desirable:<ul><li>A keen interest in music and education is desirable alongside a willingness to learn new musical skills to better support the Service.</li><li>Experience of delivering consistently high customer service and creating a welcoming and inclusive environment for students, families and staff.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<ul><li>Rewarding Challenges: In this role, you’ll encounter diverse challenges daily. From managing inquiries to coordinating schedules, you’ll develop problem-solving skills and adaptability.</li><li>Career Development: As a Reception Administrator, you’ll gain valuable experience in administration, customer service, and communication. This role serves as an excellent stepping stone for future career growth within our organisation.</li><li>Impactful Role: Your work directly contributes to the success of our music programs. By efficiently handling administrative tasks, you’ll support teachers, students, and parents, ensuring they have a seamless experience.</li></ul>This job role is within the Business Support Services, level BUS4 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact Oliver Milne (<a href="mailto:oliver.milne@hertfordshire.gov.uk" target="_blank">oliver.milne@hertfordshire.gov.uk</a>) - 01707 292479Interview Date: 22nd Aug 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Reception Administrator

<ul></ul>

Please apply online via the link provided.



Records Manager Hyde Park, London (with hybrid working and travel to all parks) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year. We are now looking for a Records Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of the role, you will be required to be on-site three days per week. The Benefits - Salary of circa £37,278 per annum, depending on experience - 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service - Pension scheme (3% employee contribution; up to 10% employer contribution) - Hybrid/agile working options - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is a fascinating opportunity for a records management professional with strong knowledge of compliance legislation to join our iconic and heritage-rich organisation. You’ll take centre stage in preserving the past and shaping the future, managing information that spans centuries of history and supporting the day-to-day operations of some of the UK’s most loved green spaces, all while helping to protect their legacy for generations to come. What’s more, with hybrid working, beautiful surroundings, and the chance to shape how we manage and protect our organisational knowledge, you’ll have the chance to make a lasting impact in a role that blends purpose, history, and innovation. The Role As our Records Manager, you will lead the effective management of all physical and digital records across The Royal Parks. Overseeing our electronic records management system, you will support staff with its use, manage the classification scheme, and manage training and troubleshooting. You’ll also co-ordinate Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, ensuring responses are timely and compliant, and maintaining our publication scheme. Additionally, you will: - Implement our data retention policy - Maintain and update the Information Asset Register with key stakeholders - Oversee the disposal of records not selected for preservation - Advise on records aspects of projects and business cases - Review historic records, and work with The National Archives to preserve valuable information for the future Please note, this role may involve carrying files and bags of shredding waste and managing shelving space. About You To be considered as our Records Manager, you will need: - Experience of designing and implementing records management strategies and systems - Experience of using IT systems for managing information (particularly M365 and Content Manager CRM) - Experience of influencing, relationship-building, and training colleagues - A sound understanding of Records Management principles, compliance laws, digital archiving and best practice - Substantial knowledge of Public Records and Freedom of Information legislation Other organisations may call this role Information Governance Manager, Records and Information Manager, Digital and Physical Records Manager, Content Management System Manager, Senior Information Management Officer, or Archives Manager. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Records Manager, please apply via the button shown. Successful candidates will be appointed on merit.

Records Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0006/July_2025_-_PA_to_the_Headteachers_Job_Description.pdf" target="_blank">July_2025_-_PA_to_the_Headteachers_Job_Description</a></li>
</ul>

For further information about this role and details on how to apply click <a href="https://fbaok.co.uk/work-with-us/current-vacancies/" target="_blank">here</a>



LIFE EDUCATION TRUST
The Frances Bardsley Academy for Girls
An 11-18 Academy with Visual Arts Specialism
Brentwood Road, Romford, Essex RM1 2RR
Tel:&nbsp;01708 447368
Web:&nbsp;<a href="http://www.fbaok.co.uk&amp;nbsp" target="_blank">www.fbaok.co.uk&amp;nbsp</a>;
Executive Headteacher:&nbsp;Mr J. Dutnall LLB, BA, MA, MBA
Personal Assistant to the Headteachers
Salary: Scale SO1.23 to 25, £37,068 - £38,058 Annually (FTE), Actual Salary £33,839 to £34,743 (as 91.29% FTE)
Contract Type: Fixed Term
Contract Term:&nbsp; Full-time, 36 hours per week, 41 weeks per year.
Start Date:&nbsp; 1st September 2025
About this Role
We are looking to appoint a high-calibre Personal Assistant to provide managerial, secretarial, personnel, administration and clerical duties ensuring the highest quality presentation of all documents and to organise and present information for reports in a variety of formats. The &nbsp;successful candidate will provide proactive support and guidance to the Headteachers, both operationally and strategically. Additionally, the candidate will be responsible for managing relevant administrative systems and personnel.
We are looking for an individual who shares our passion for empowering young women, and for guiding them to be the best version of themselves. You will be joining an organisation that can offer you many opportunities to progress and make a real difference.
The successful candidate will possess the following qualifications and skills:
<ul>
<li>Proven experience in administrative roles within a busy school environment.</li>
<li>Education at NVQ Level 4 or an equivalent qualification.</li>
<li>Completion of the DCSF Induction Programme.</li>
<li>A solid understanding of general school policies and procedures.</li>
<li>Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Publisher, and Outlook, as well as other IT applications.</li>
<li>Excellent oral and written communication skills.</li>
<li>Capability to maintain accurate records and share information with colleagues as needed, while also knowing when to refer matters on.</li>
<li>Ability to effectively liaise with parents, staff, governors, and external agencies, including the Trust, Local Authority, and other organisations.</li>
<li>Familiarity with School MIS systems, preferably Bromcom.</li>
</ul>
The successful candidate will become part of an oversubscribed, flourishing school for girls aged 11 to 18, with confident, courteous, articulate students and an ethos in empowerment.&nbsp; The school is committed to providing the best learning opportunities in a safe, secure and friendly environment with dedicated colleagues who strive for excellence.&nbsp;
In return we can offer you:
<ul>
<li>Welcoming and friendly colleagues</li>
<li>A stimulating and welcoming learning environment with excellent facilities, including a farm, an art gallery and our own railway</li>
<li>Other further qualifications Opportunities. &nbsp;</li>
<li>Strong links with girls’ schools in the UK and abroad through the International Coalition of Girls Schools (ICGS)</li>
<li>Access to the&nbsp;<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fschooladvice.co.uk%2F&amp;data=05%7C02%7CEducationHR%40havering.gov.uk%7C396b8bd3622c4217dcd008dd98509928%7C353669e1971846f89bed95afc8776c8a%7C0%7C0%7C638834194110894241%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=29xzPzR%2BEIRZPQMah0YnkCNT3y%2F1P17bwfpJtD250lk%3D&amp;reserved=0" target="_blank">Schools Advisory Service</a>&nbsp;(SAS), the Trust’s employee well-being support and medical programme. This includes 24-hour-a-day access to a GP helpline for you and those within your household, a counselling service, stress management, weight loss programme, physiotherapy, menopause support and much more.</li>
<li>Links with the local community, including our charity partner, The Trussell Trust Food Bank&nbsp;</li>
<li>Increased priority in admission to our school for your child/ren</li>
<li>Close proximity to the M25, Romford Railway Station (Elizabeth Line) and on a main bus route</li>
</ul>
The Frances Bardsley Academy is a large secondary school situated in Romford, Havering. With beautiful buildings and a stunning site, the school has been recognised as 'Ofsted Outstanding' for Behaviour &amp; Attitudes, Personal Development, and Leadership &amp; Management. The school boasts a Progress 8 score of +0.39, showcasing its commitment to academic excellence.&nbsp;The Frances Bardsley Academy is dedicated to the growth and development of its teachers and leaders, providing ample opportunities for professional development and career progression.
At the LIFE Education Trust, our mission is 'To build great learning communities where children flourish'. To accomplish our mission, we keep our 3 core beliefs&nbsp;at the heart of everything we do:&nbsp;Courageous Optimism, Boundless Creativity and Heartfelt Compassion.&nbsp;We support our schools to deliver excellent pupil outcomes, create vibrant, exciting environments and offer rewarding careers for employees.&nbsp;
For further information about this role, and to apply for the role, please click <a href="https://fbaok.co.uk/work-with-us/current-vacancies/" target="_blank">here</a>.&nbsp;
Visits to the school are welcomed.
Closing date:&nbsp; &nbsp;Monday 18th August 2025 at 9.00am
The Trust reserves the right to interview prior to the deadline date.
We encourage and welcome applications from all backgrounds and all parts of the community,&nbsp;particularly people from ethnic minorities who are currently under-represented. LIFE Education Trust is an equal opportunities employer and is committed to&nbsp;safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with&nbsp;past&nbsp;employers&nbsp;and&nbsp;the&nbsp;DBS.

LIFE Education Trust - The Frances Bardsley Academy

Personal Assistant to the Headteachers

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8547/Licencing___Business_Support_Manager_JD_2023.docx.pdf" target="_blank">Licencing___Business_Support_Manager_JD_2023.docx</a></li>
</ul>

Please apply online via the link provided.










<h3>Power the engine room behind one of the UK’s best market services.</h3>
Hackney’s markets are thriving — but none of it happens by accident. Behind every stall, every trader, and every successful event is a backbone of brilliant administration and licensing support. As our&nbsp;Licensing &amp; Business Support Manager, you’ll lead the team that makes it all work — keeping the wheels turning across licensing, trader onboarding, income recovery, data reporting and business support.
You’ll be the go-to person for licensing systems, debt management, market occupancy data and customer support, ensuring everything is accurate, accountable and aligned with our inclusive economy goals. Whether it’s preparing a Licensing Panel case, reconciling market income, or helping a new trader get started — your team will make it happen, and you’ll be there leading from the front.
This is your chance to play a critical behind-the-scenes leadership role in one of the most ambitious and award-winning market services in the country.
<h3>THE ROLE</h3>
You’ll oversee all aspects of licensing administration, financial tracking, compliance and trader engagement across our busy Markets, Shop Fronts &amp; Street Trading service. From managing a high-performing team to liaising with bailiffs, finance teams and service users, you’ll make sure everything runs efficiently and transparently — with excellent customer experience at the core.
<h3>What the Role Involves</h3>
- Oversee all licensing applications, renewals, trader databases and occupancy trackers
- Manage team workflows for trader onboarding, payments, invoicing and enforcement records
- Lead debt recovery tracking, bailiff contract oversight and arrears reporting
- Represent the service at Officer Licensing Panels and support regulatory casework
- Deliver accurate data and KPI reports to service leads and senior managers
- Help design and maintain customer-friendly licensing procedures and digital tools
- Supervise and develop a small team of licensing and finance officers
-&nbsp;Champion transparency, efficiency and trader support across all systems and processes
Why Join Us?
Our&nbsp;Markets, Shop Fronts &amp; Street Trading Service&nbsp;is:
- Nationally recognised and internationally referenced
- A multi-award-winning team with accolades from LGC, APSE, NABMA and more
- A driver of inclusive growth, sustainability and cultural celebration
- Home to Ridley Road, Broadway, Hoxton — and the UK’s first Zero Plastic Markets
- A place where staff thrive, innovate and shape the future of public service delivery
<h3>Ready to Shape the Future?</h3>
If you’re passionate about&nbsp;making systems work better for people, love clean data, fair processes, and frontline impact — this is your moment.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;05 August&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;Week Commencing 26 August&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>







Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

London Borough of Hackney

Licensing & Business Support Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8293/Licensing___Operational_Support_Officer_JD_2022.pdf" target="_blank">Licensing___Operational_Support_Officer_JD_2022</a></li>
</ul>

Please apply online via the link provided.






12 Months Fixed Term/ Secondment Opportunity
Part Time | 28 Hours per week | Some Weekend Working Required
Salary £38,291 – £34,779 pa (pro rata)
<h3>Power the engine room behind one of the UK’s best market services.</h3>
Hackney's markets are thriving hubs of culture, commerce, and community – but their success doesn't happen by accident. Behind every bustling stall and successful event is a backbone of brilliant administration and licensing support. As a&nbsp;Licensing &amp; Operational Support Officer, you'll play a pivotal role in making it all work, ensuring our services are fair, transparent, and responsive.
You’ll be the go-to person for licensing systems, debt management, market occupancy data and customer support, ensuring everything is accurate, accountable and aligned with our inclusive economy goals. Whether it’s preparing a Licensing Panel case, reconciling market income, or helping a new trader get started — you will make it happen, and you’ll be there leading from the front.
This is your chance to play a critical behind-the-scenes leadership role in one of the most ambitious and award-winning market services in the country.
The Role: Keeping the Wheels Turning
You will be a key player in the operational delivery of statutory licensing initiatives, ensuring the Council meets its obligations for markets, shop fronts, and street trading licenses across the borough. Primarily office-based, you'll be the go-to person for processing applications, managing records, and providing essential support. This dynamic role involves:
- Licensing Administration:&nbsp;Efficiently processing all types of license applications (new, variations, temporary, permanent) for markets, shop fronts, and street trading, ensuring timely and accurate issuance.
- Financial Management:&nbsp;Monitoring payments for market pitch fees and commercial operations, actively recovering arrears, and reconciling daily and monthly income.
- Customer Service Excellence:&nbsp;Being the first point of contact for applicants, traders, and the public, dealing with inquiries and complaints with a high standard of service in person, by phone, and email.
- Data Management:&nbsp;Maintaining accurate records of licenses, payments, trader information (including public liability insurance and certifications), and enforcement actions. You'll also provide statistical reports and manage customer records.
- Operational Support:&nbsp;Coordinating meeting bookings, assisting with HR support (leave, sickness, timesheets, recruitment), and compiling Health and Safety plans.
- Compliance &amp; Enforcement:&nbsp;Assisting in ensuring compliance with legislation, preparing evidence for Officer Licensing Panels and court cases, and liaising with internal and external stakeholders.
This role requires a flexible approach to working hours, including mandatory weekend work and occasional public holidays to meet service requirements.
About You: Organized, Customer-Focused, and Detail-Oriented
You're passionate about making systems work better for people and are committed to delivering exceptional service. We're looking for someone who is:
Highly Organized:&nbsp;Able to manage large workloads, prioritize tasks effectively, and meet challenging deadlines.
- Detail-Oriented:&nbsp;Possesses excellent numeracy skills, the ability to interpret data, and a meticulous approach to record-keeping.
- Strong Communicator:&nbsp;Proficient in written and verbal communication, with the ability to articulate legal and procedural obligations clearly and confidently with diverse stakeholders.
- Tech-Savvy:&nbsp;Proficient in Microsoft Office suite and capable of inputting and extracting information from IT systems.
- Problem Solver:&nbsp;Able to use initiative in problem-solving and decision- making for the good of the service.
- Committed to Excellence:&nbsp;Demonstrates a commitment to excellent customer service and operates with a high degree of professionalism.
- Knowledgeable:&nbsp;Has a good understanding of administrative and support systems in a large organization, and ideally some knowledge of current issues in public sector management.
Why Join Us? A Multi-Award-Winning Team!
You'll be part of Hackney’s multi-award-winning Markets, Shop Fronts &amp; Street Trading Service. We are nationally recognised and internationally referenced for innovation and excellence, a driver of inclusive growth, sustainability, and cultural celebration. We're home to Ridley Road, Broadway, Hoxton, and the UK’s first Zero Plastic Markets. Join a place where staff thrive, innovate, and shape the future of public service delivery.
We are a proud, diverse, inclusive, and values-led employer and welcome applications from all backgrounds.
Ready to power the engine room behind one of the UK's best market services?
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;03 August&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;W/C 18 August&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>



Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

Licensing & Operational Support Officer

Job Title: Business Support Officer Starting Salary: £24,790 opportunity to progress to £27,269 pay award pending Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings.Transfer of Care Team, Princess Alexandra Hospital, Harlow – 13.75 hours – Tuesday/ThursdayThis team provides assessment to adults in hospital who need social care and support to be discharged from hospital. You will support the functions of the service by providing high quality administration in this fast-paced service.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Growth &amp; Environment / Resources DepartmentsYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>Hertfordshire Fire &amp; Rescue ServiceAre you ready to make a difference in your community? Hertfordshire Fire Stations are looking for a dynamic and enthusiastic individual to support our dedicated teams. This is your chance to be at the heart of the action, ensuring our firefighters have everything they need to keep Hertfordshire safe.<ul><li>Be Part of a Heroic Team: Work alongside dedicated professionals committed to saving lives.</li><li>Make a Real Impact: Your role is crucial in supporting the operational staff and ensuring the station runs smoothly.</li><li>Dynamic Work Environment: No two days are the same – embrace the excitement and challenges that come with the job.</li></ul>Essential:<ul><li>Experience in minute or note taking</li><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>This job role is within the, level 6 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy at a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Business Support Officer

Job Title: Senior Business Support Officer Starting Salary: £26,835 opportunity to progress to £30,060 pa (pro-rata for part-time) pay award pending Hours: up to 37 hours Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.Growth &amp; Environment / Resources DepartmentsYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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14 Administration Jobs in London Borough of Havering, UK