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If so, this could be the perfect social care role for you. <br><br> The Adoption and Fostering Recruitment team, part of Hertfordshire's Children's & Families Specialist Services sits within the Adoption Service, supporting people to make enquires to adopt and foster, the team is county wide, covers all of Hertfordshire and is rated an Outstanding Service. We are proud to be members of both Adopt East and Foster East. <br><br><b>About the role</b><br><br> As a Recruitment Officer in the team, you would be involved in processing enquiries and supporting applicants on their Adoption & Fostering journeys. <br><br> Be a point of contact for the Adoption and Fostering recruitment campaigns dealing with enquiries personally by answering the phone, replying to emails for enquiries from the public who are enquiring to foster or adopt. <br><br> Giving appropriate advice, guidance and information to potential applicants, including undertaking a variety of activities to promote adoption and fostering, increasing applications and approvals. <br><br> <strong>A typical day would involve:</strong> <br><br> Taking and acting-on referrals for people who are interested in adopting or fostering. That will include making home visits to assess suitability of applicants interested in fostering. <br><br> Supporting and looking after applicants who have started their adoption or fostering process. <br><br> Organising and attending recruitment events in the community to raise the need for adopters and foster carers, along with providing information at regular online and in person open events <br><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li> You must have relevant experience with working with people in the community which could include within the social care sector or similar settings. </li>\n<li> Ability to communicate effectively with a diverse range of people </li>\n<li> Experience of assessing and completing written reports. </li>\n<li> Experience of using Microsoft Office, email, internet, web-based resources. </li>\n<li> Full driving licence and access to a car. </li>\n</ul><strong>Desirable</strong>:<ul>\n<li> Experience of working on projects, events and presenting to people. </li>\n<li> Basic awareness of recruitment and retention, best practice in the recruitment and retention of adopters and foster carers. </li>\n<li> Adoption and/or Fostering Experience. </li>\n<li> Ability to communicate effectively with a diverse range of people and to explain the process of adoption and fostering to people over the phone or in person. </li>\n<li> Experience of assessing and completing written reports with an understanding of needs and abilities of adoption and fostering applicants. </li>\n<li> Excellent organisational skills and ability to prioritise workload, management of a caseload maintaining detailed electronic case records. </li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Health and Social Care Services, level HSC7 job profile. Please locate this via: <br><br> Job profiles - Health and social care <br><br>To hear more about this opportunity please contact Michelle McLaughlin (michelle.mclaughlin@hertfordshire.gov.uk). <br><br> Interview Date: 2nd and 6th June. <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835 with the opportunity to progress to £30,060 per annum","publishDate":"2025-05-07T06:19:14.000Z","expirationDate":"2025-05-20T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5d9a5e8d-6de2-4c29-bf6e-6f356463313e.png","score":1,"featured":false,"enhanced":false},{"id":"6dc7dc23-f85e-48d7-935f-759413fc4127","title":"Helpdesk Operator","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Job Title:</strong> Helpdesk Operator <br> <strong>Starting Salary:</strong> £26,835 opportunity to progress to £30,060 pa pay increase pending <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Stevenage/Hybrid Working/With Fixed Rota <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Resources <br><br><b>About the team</b><ul>\n<li>The Facilities Management team keep our operational accommodation clean, safe and working efficiently; making sure that it is maintained in the optimum condition within available budgets in order for HCC staff to deliver their services</li>\n<li>This role reports to the Helpdesk Manager</li>\n<li>The Helpdesk takes on average 6,000 calls and 22,000 emails a year from approx. 800 HCC properties, triaging and directing all manner of reactive and remedial maintenance jobs issuing these out both in house operatives and / or contractors</li>\n<li>Core hours 8am-5pm need to be covered, Mon-Fri on a rota basis.</li>\n<li>Monday mandatory office day for whole Team</li>\n<li>Office based to cover early shifts 07.30 -16.00 and 07.45 -16.15</li>\n<li>Late shifts can be hybrid - 08.00 -16.30 and 08.30 -17.00. (please see attached example rota.</li>\n</ul>This role can see the postholder liaising with staff from all Directorates, contractors and sub-contractors.<br><br><b>About the role</b><ul>\n<li>You will co-ordinate calls that are returned from the Out of Hours cover service and ensure this provision is suitable and effective</li>\n<li>You will respond to emergency / urgent situations that require quick and decisive decision making. Decisions you make could affect the delivery of services at a site.</li>\n<li>You will need to issue appropriate completion targets against all jobs issued from pre agreed criteria</li>\n<li>You will manage the Help Desk module on CPD ensuring all jobs and related information is accurately recorded</li>\n<li>You will follow financial regulations when agreeing quotes, fees and charges</li>\n<li>You will ensure payment applications are processed and paid in line with contractual obligations</li>\n</ul>A day in the life of Facilities Management Helpdesk includes taking a call from a Day Centre reporting a hoist not working to a member of staff being too cold (or hot) in one of the offices at our main sites. Emails requests are also monitored and can include a blocked toilet at a Youth Centre or a roof leak with water ingress through a light fitting or onto expensive electrical equipment at a Fire Station.<br><br><strong>THIS IS NOT AN IT HELPDESK ROLE.</strong><br><br><b>About you</b><br><br>Essential:<ul>\n<li> Ability to handle customer inquiries and resolve issues efficiently, ensuring a positive customer experience. </li>\n<li>Strong oral and written communications skills</li>\n<li>IT literate - MS Outlook, MS Excel, MS Word, One Drive</li>\n<li>Good negotiating skills</li>\n<li>Decisive & able to make good judgement calls</li>\n<li>Be able to work under pressure</li>\n<li>Team player essential whilst being able to work alone</li>\n</ul>Desirable:<ul>\n<li>Some technical knowledge and understanding on basic mechanical, electrical, plumbing / heating and building maintenance related issues</li>\n<li>Previous call centre type work would be advantageous</li>\n<li>Use of Corporate Property Database - training will be provided</li>\n<li>Understanding of financial regulations</li>\n<li>Understanding of H&S related requirements including SSoW, RAMS, PTW, COSHH, Hot Works</li>\n<li>Knowledge of Asbestos Management</li>\n</ul>This is an interactive and rewarding role working with the wider FM team to deliver services that have a positive impact on the work of HCC staff, allowing them to deliver their services in safe and well-maintained facilities.<br><br>This job role is within the Corporate Services, level CORP7 job profile. Please locate this via:<br><br> Job profiles - Corporate services <br><br>To hear more about this opportunity please contact <strong>Tisha Jardine 01992 555569 or 07825 535117</strong> for an informal discussion about the role. <br><br> Interview Date: 27th, 28th and 30th May <br><br> Previous applicants need not apply. <br><br> We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835 opportunity to progress to £30,060 pa pay increase pending","publishDate":"2025-05-06T04:32:30.000Z","expirationDate":"2025-05-14T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4bfc39a5-9fb3-41d3-ba3c-8fcffe84d0e2.png","score":1,"featured":false,"enhanced":false},{"id":"e411e7dd-1855-443a-a32b-b5fe5e919631","title":"Service Link Officer","employer":"Hertfordshire County Council","department":"","location":"Hemel Hempstead","locationType":3,"description":"<strong>Job Title:</strong> Service Link Officer <br> <strong>Starting Salary:</strong> £33,366 progressing to £36,124 pay award pending <br> <strong>Hours:</strong> 37 <br> <strong>Location:</strong> Hemel Hempstead <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Adult Care Services <br><br>Hybrid working, regular presence required at our Hemel Hempstead offices. Some travel required for client visits.<br><br><b>About the team</b><br><br>We're transforming debt recovery by focusing on generating revenue for Hertfordshire County Council and prevention of debt. Our team consists of 9 Service Link Officers, supervised by 2 Senior Finance Officers/<br><br>Our current drive within debt services - planning and resources is to focus on recovery of debt for care services received. We're looking for a motivated individual who is able to adapt to change and pivot quickly in response to new guidelines and agreements.<br><br><b>About the role</b><br><br>You will be at the forefront of debt recovery activity. You'll work alongside a team of experienced individuals, leading on resolving complex debt recovery issues with our customers and their families, as well as investigating related financial queries, identifying and reporting potential safeguarding concerns.<br><br>Interpersonal skills and teamwork are essential to the development of our team and our overall success. In order to carry out recovery activity with a clear direction, you'll have frequent interactions with key internal and external stakeholders- such as the Central debt, Income and finance and Legal teams.<br><br><b>About you</b><br><br>Essential:<ul>\n<li>Experience in query resolution using various systems</li>\n<li>Excellent knowledge of Microsoft Excel and Word, in addition to good numeracy and general IT skills.</li>\n<li>Good diary and time management skills to be able to prioritise workloads and adhere to timescales set when pursuing payment of outstanding invoices</li>\n<li>Evidence of creating reports to enable monitoring for management information</li>\n<li>Strong negotiation and influential skills</li>\n<li>Excellent communication skills</li>\n<li>Ability to manage challenging conversations</li>\n<li>Ability to work both independently and as part of a team</li>\n<li>Management of individual workloads with direction</li>\n<li>Travelling for client visits - driving licence and access to a car</li>\n</ul>Desirable:<ul>\n<li>An NVQ level 3 in accounting and financial qualification, or equivalent, is desirable</li>\n<li>Knowledge of credit control, accounting and debt recovery</li>\n<li>Experience in local government</li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Corporate job family, level 9 job profile. Please locate this via:<br><br> Job profiles - Corporate services <br><br>To hear more about this opportunity please contact vithushaa.naguleswaran@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date:21 May 2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£33,366 progressing to £36,124","publishDate":"2025-05-02T12:00:19.000Z","expirationDate":"2025-05-12T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/40c92ada-523e-4c18-be1b-0462101b08dd.png","score":1,"featured":false,"enhanced":false},{"id":"b190110b-c0d2-4a19-895e-fcae84d8cf02","title":"Welfare Benefits Adviser (Macmillan)","employer":"Hertfordshire County Council","department":"","location":"Countywide","locationType":3,"description":"<strong>Job Title: </strong>Welfare Benefits Advisor (Macmillan) <br> <strong>Starting Salary:</strong> £37,035 pa - pay award pending <br> <strong>Hours:</strong> 37 hours per week <br> <strong>Location:</strong> Farnham House, Stevenage <br> <strong>Contract Type:</strong> Fixed Term or Secondment Opportunity until 31 May 2026 <br> <strong>Directorate:</strong> Adult Care Services <br><br><b>About the team</b><br><br> The Macmillan Benefits Advice Service is a partnership service between Hertfordshire County Council and Macmillan Cancer Support. The postholder will be part of the wider Money Advice Unit Team which sits in Adult Care Services. <br><br> The Money Advice Unit includes both welfare rights and money advice staff, as well as admin and IT support. Although it is not a public, front-line advice service, it does provide direct benefit take-up assistance in specific circumstances, including the Macmillan Benefits Advice Service. It also provides training and information for staff partner organisations as well as an advice line and various factsheets for the MAU webpages. <br><br> This post is based in Stevenage but has a hybrid flexible working model with staff working from, office, home and outreach venues. <br><br><b>About the role</b><br><br> To deliver a specialist income maximisation service for people affected by cancer living or receiving treatment in Hertfordshire. <br><br> To undertake welfare benefits advice work including casework, advocacy, outreach, production of written and oral information, talks and training, and appeals representation as required.<ul>\n<li> To provide high quality welfare benefits advice, support and information for cancer patients, carers and health professionals.<br><br> </li>\n<li> To deliver services by phone, e-mail and in-person at hospital and hospice settings (or where appropriate other Health and Macmillan environments); and in exceptional circumstances undertake home visits.<br><br> </li>\n<li> To undertake casework including benefit checks, claim form completion, advocacy, revisions, appeals and tribunal representation.<br><br> </li>\n<li> To manage a large caseload and maintain detailed electronic case records of work whilst ensuring compliance with the Advice Quality Standard and key performance indicators.<br><br> </li>\n<li> To provide advice, consultancy and training services to volunteers, health and social care staff and those staff from other statutory organisations who make referrals to the service e.g. community nurses, health visitors and hospital staff.<br><br> </li>\n<li> To participate in the production of training material for staff and in the development and production of easily understood information for people living with cancer as agreed. To ensure such material is sensitive to the needs of people from minority ethnic groups and people with disabilities.<br><br> </li>\n<li> To support Macmillan's policy, media and campaign work by providing case studies, activity data and feedback as required.<br><br> </li>\n<li> To participate in regular meetings with other Macmillan Benefits Advisors and the wider advice community to identify common areas of need and to propose joint initiatives as appropriate. This includes awareness of the work of the MAU generally, especially the other take-up projects. </li>\n</ul><br><b>About you</b><ul>\n<li> Substantial experience of welfare benefits advice work (paid or unpaid) and ability to apply technical knowledge to actual situations e.g. benefit checks and 'better off' calculations. In particular, knowledge of disability benefits and universal credit is essential.<br><br> </li>\n<li> Ability to advocate and make effective written and oral representations to external agencies, such as DWP and HMRC and to represent at tribunals if appropriate.<br><br> </li>\n<li> Excellent organisational skills and ability to prioritise workload; management of a large caseload whilst maintaining AQS compliance and key performance indicators.<br><br> </li>\n<li> Ability to communicate effectively with a diverse range of people and to explain complex benefits issues to people over the phone or in person, with particular reference to understanding the issues facing people living with cancer and their carers.<br><br> </li>\n<li> Excellent presentations skills, with the ability to develop information material and deliver information sessions to a wide variety of partners and people living with cancer.<br><br> </li>\n<li> Ability to develop, liaise with and maintain productive working relationships with partner organisations, in particular, Macmillan professionals and staff in hospital and hospice settings.<br><br> </li>\n<li> To support Macmillan's policy, media and campaign work by providing case studies, activity data and feedback as required.<br><br> </li>\n<li> This post involves regular travel throughout the County, so the postholder must be fully mobile across Hertfordshire.<br><br> </li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Community Services, level COM10 job profile. Please locate this via: <br><br> Job profiles - Community services <br><br>To hear more about this opportunity please contact deborah.kingsley@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: 3 June 2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Secondment</strong> <br> This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£37,035 progressing to £40,476","publishDate":"2025-05-02T04:11:26.000Z","expirationDate":"2025-05-15T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/1ef356b0-2d98-452a-a4a7-ac2c261862a9.png","score":1,"featured":false,"enhanced":false},{"id":"8d4f2478-b384-419b-8f79-76b58a5733e2","title":"Processing Officer","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"<p>Hertsmere work in partnership with Three Rivers District Council and the successful candidate will provide a range of essential administrative support services within the back office Parking Services team for both authorities.</p>\n<p>You will need proven administrative experience, experience of constructing letters, good IT and keyboard skills. It is essential that you are able to deal with the public both face-to-face and over the telephone, in what may be difficult circumstances.  Previous experience of working in a parking services environment would be an advantage.</p>\n<p>The post is offered on a full time, permanent basis (36 hours per week).</p>\n<p>Benefits include:</p>\n<ul>\n<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>\n<li>Local government pension scheme</li>\n<li>Opportunity to accrue extra work time that can be taken off later as extra leave (up to 2 days per month)</li>\n<li>Free car parking</li>\n<li>Free gym membership</li>\n<li>Cycle schemes</li>\n<li>Free lunchtime yoga</li>\n<li>Free eye tests</li>\n<li>Free flu jabs</li>\n<li>Employee Assistance Programme</li>\n</ul>\n<p>Hertsmere operates a hybrid working system where employees may work up to three days per week from home, depending on team requirements.</p>\n<p><strong>Closing date:           Monday 19th May 2025</strong></p>","shortDescription":"","salaryDescription":"£26,947 - £30,013 (depending on experience)","publishDate":"2025-05-01T15:35:00.000Z","expirationDate":"2025-05-19T09:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9fadb7d2-9a96-4be5-aa13-44c7b27f308b.png","score":1,"featured":false,"enhanced":false},{"id":"62b77ec8-3bb1-4d19-bef7-0f3cd4e79996","title":"Principal Enforcement & Monitoring Officer","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>Job Title:</strong> Principal Enforcement & Monitoring Officer <br> <strong>Starting Salary:</strong> £46,731 progressing to £51,802 pa - pay award pending <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Farnham House, Stevenage (but with home working) <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Growth & Environment <br><br><b>About the team</b><br><br> The Development Management Team has responsibility for determining, monitoring and enforcing planning applications for minerals and waste development as well as determining applications for the county council's own development such as schools, day centres and fire & rescue facilities. <br><br> The team is comprised of experienced town planners and associated support staff to ensure the statutory and discretionary functions are implemented appropriately working alongside developers, operators, property colleagues, agents, consultants, internal and external technical experts, legal officers and partnering agencies, amongst others. <br><br><b>About the role</b><br><br> As lead officer, you will oversee the monitoring, investigation and enforcement of planning control across Hertfordshire. <br><br> Enforcement at the County Council is proactive as we actively monitor minerals and waste sites across Hertfordshire. We need to respond to breaches of planning control including dealing with complaints. The role will need somebody with extensive experience of enforcement and ability to apply this to minerals and waste development. <br><br> You will need to work collaboratively across the County Council, other District and Borough Councils and bodies such as the Environment Agency in finding solutions to planning breaches and guiding development to provide good outcomes. <br><br> You will need good communications skills in listening to and dealing with complainants. The role will also involve investigating and dealing with those carrying out development with good communications being supported by diplomacy and powers of persuasion. This will require a confident and measured approach in what may be conflicting situations. This will be supported by attention to detail and data recording. Drafting of reports, notices and evidence will require excellent written skills. <br><br> Leading on enforcement with one other Monitoring and Enforcement Officer who will require support from this post. <br><br> The role will cover the entire county and impacts the lives of a significant portion of the county's population due to the large scale nature of minerals and waste development and the wide range of locations that developments operate in. It allows for home working with the need to visit sites (including access to your own vehicle) for monitoring and investigation and also getting together with colleagues and the Development Management Team as part of collaborative working practice. <br><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li>A degree or masters in Town Planning, or membership of RTPI or extensive knowledge and experience of enforcement of planning control</li>\n<li>Knowledge of planning enforcement</li>\n<li>Knowledge and experience of operation of mineral and waste sites</li>\n<li>Team working abilities across Development Management Team and wider Unit and Department</li>\n<li>Ability to work collaboratively with other professionals from organisations such as councils, government agencies and councillors</li>\n<li>Ability to communicate well with complainants including members of the public</li>\n<li>Able to present to committees, public inquires, court and other ad hoc groups</li>\n<li>Ability to act and communicate well including skills of diplomacy</li>\n<li>Knowledge and experience of making planning judgments.</li>\n<li>Ability to deal with those carrying out development which can be on site including situations of potential conflict</li>\n<li>Ability to observe and record activities and data</li>\n<li>Ability to write letters/emails and communications, reports, statements and notices.</li>\n<li>Minerals and waste sites can be remote and extensive so need to be able to travel across Hertfordshire and walk around these sites.</li>\n<li> Full UK Driving Licence and access to own car </li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Technical Services, level TEC12 job profile. Please locate this via:<br><br> Job profiles: Technical services <br><br>To hear more about this opportunity please contact brian.owen@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: TBC <br><br> Please note that if we receive a high volume of applications, we may close the vacancy earlier than the stated deadline <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£46,731 progressing to £51,802","publishDate":"2025-05-01T06:00:11.000Z","expirationDate":"2025-05-18T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6603af2e-6417-4f14-abab-44ddcb8b1c96.png","score":1,"featured":false,"enhanced":false},{"id":"7eaadb8d-5e37-457d-98f1-c76465a7e5da","title":"Driver Training Support Officer","employer":"Hertfordshire County Council","department":"","location":"Countywide","locationType":3,"description":"<strong>Job Title:</strong> Driver Training Support Officer <br> <strong>Starting Salary:</strong> £26,835 progressing to £30,060 <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Countywide <br> <strong>Contract Type: </strong>12 months fixed term contract - maternity cover <br> <strong>Directorate:</strong> Growth & Environment <br><br><b>About the team</b><br><br>An exciting opportunity has arisen for a suitably dynamic and business focused individual to join Hertfordshire County Council's (HCC) Driver Training Team.<br><br>The successful candidate will work as part of a small team manging bookings and the administration of our NDORS Courses.<br><br><b>About the role</b><br><br>As part of a wider effort to continually reduce road collisions, deaths and injuries, the post-holder will be responsible for the administration for the delivery of the National Driver Offender Retraining Scheme (NDORS) behaviour change programme delivered by HCC on behalf of the Police. The successful candidate will possess strong, communication skills and be able to handle calls professionally, quality assurance skills, scheme is delivery to the satisfaction of all stakeholders.<br><br>The job also includes responsibility for maintaining of minibus driver assessment.<br><br><b>About you</b><br><br> <strong>Essential</strong>: <br> • IT skills - Microsoft packages <br> • Telephony skills <br><br>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>To hear more about this opportunity please contact tim.oxley@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: 15th or 16th May 2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Secondment</strong> <br> This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835 progressing to £30,060","publishDate":"2025-04-29T03:37:42.000Z","expirationDate":"2025-05-12T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/413a8e94-d81f-4ee3-a78b-1133f49a54d2.png","score":1,"featured":false,"enhanced":false},{"id":"ce188557-3d63-4aba-b07f-672e615b8909","title":"Flood & Water Project Officer - Sustainable Drainage","employer":"Hertfordshire County Council","department":"","location":"Countywide","locationType":2,"description":"<p><strong>About the team</strong></p>\n<p>If you have a passion for the environment and are keen to work with our SuDS and Watercourses Team in Hertfordshire to fulfil our aspiration to create a greener, cleaner, healthier environment, then this could be the role for you.</p>\n<p>Hertfordshire County Council declared a climate emergency in July 2019 and is committed to Net Zero by 2030. This position has a direct role in facilitating a sustainable future for Hertfordshire, as well as allowing the county to adapt to climate change. Your role would involve working within LEADS (Landscape, Ecology, Archaeology, Design and Sustainability), a multidisciplinary environmental team.</p>\n<p>This role is a mid-level position ideally suited for candidates who already hold a degree of experience but are looking to take the next step in their career development.</p>\n<p><strong>About the role</strong></p>\n<p>We are looking for an individual with the ability and expertise to provide timely, high-quality advice and expert consultation on the flood risk, engineering designs and sustainable drainage aspects of planning proposals and applications. You will also input into flood risk management within the county through the regulation, inspection and enforcement of ordinary watercourses. You will have a critical role in the Council’s response to flooding events and long-term goal to provide sustainable housing growth. The successful applicant will be expected to support the Flood Risk Management Team following major flood events through desk and field-based flood investigations, liaison with affected residents and other stakeholders such as the Environment Agency and Thames Water.</p>\n<p>You will join the SuDS and Watercourses Team, contributing to reducing flood risk while supporting sustainable growth within Hertfordshire and ensuring the Council meets its statutory responsibilities under the Flood and Water Management Act 2010, primarily in its role as a statutory consultee in the planning system.</p>\n<p>Our ambition is to ensure that sustainable growth in Hertfordshire can be achieved without increasing flood risk elsewhere and ideally, reducing flood risk to existing properties where possible.</p>\n<p>Responsibilities of this role include:</p>\n<ul>\n<li>Providing a professional & compliant flood risk advisory service to Local Planning Authorities & developers, prioritising workload to achieve timescales</li>\n<li>Ensuring that development proposals with high flood risk/social impact are prioritised</li>\n<li>Providing pre-application advice on a range of projects, from housing sites and commercial proposals to large solar farms</li>\n<li>Ensuring that all relevant casework information is recorded and reported to the required standard</li>\n<li>Supporting senior colleagues in the delivery of the team’s objectives</li>\n<li>Managing relationships with LPA to strengthen the role of sustainable drainage in Hertfordshire</li>\n<li>Working collaboratively with partner organisations within the Hertfordshire spatial planning and flood management fields</li>\n<li>Engaging with local, regional and national networks to benefit the service and contribute to wider HCC strategy development</li>\n<li>Supporting wider HCC Lead Local Flood Authority activity including investigating of flood incidents and securing corrective action</li>\n</ul>\n<p><strong>About you</strong></p>\n<p>You will be progressing your knowledge of relevant national policy and legislation covering flood risk/sustainable drainage, spatial planning, and hold a relevant qualification. You will be used to communicating ideas persuasively orally and in writing and collaborating with a range of colleagues, consultants, professionals, partners, and members of the public. You will enjoy working as part of a team and independently and have examples of where you have negotiated with external parties to achieve justified and appropriate outcomes within set timeframes.</p>\n<p>You will exhibit an enthusiasm to raise understanding of the benefits and importance of sustainable drainage and flood risk management and see them reflected in placemaking, with an ambition to make a difference in Hertfordshire’s environment. Through this role you be able to progress your career in Flood Risk Management, whilst contributing to sustainable growth in Hertfordshire.</p>\n<p>A full current driving licence is desirable as the role will involve site visits not accessible via public transport.</p>\n<p>You will be joining an experienced and expanding Lead Local Flood Authority and will be supported in your development (including in gaining/progression CIWEM membership) as you support others in theirs.</p>\n<p>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.</p>\n<p>To hear more about this opportunity please contact David Uncle on 01992 555839 for an informal discussion about the role.</p>\n<p>Closing date: 16 May 2025.</p>","shortDescription":"<p>Mid-level position in SuDS and Watercourses Team at Hertfordshire County Council. Responsibilities include flood risk management and sustainable drainage advice.</p>","salaryDescription":"£33,366 + £2,758 market enhanced payment progressing to £36,124 + £3,389 market enhanced payment per annum + one-off £3000 welcome payment terms apply","publishDate":"2025-04-25T09:39:00.000Z","expirationDate":"2025-05-16T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8d294723-ad8f-46ca-a8e9-565cc783aefc.png","score":1,"featured":false,"enhanced":true},{"id":"05b64df9-ac28-4ea5-a5db-944ae5b676ff","title":"Processing Officer - Challenges","employer":"Hertsmere Borough Council","department":"","location":"Civic Offices, Borehamwood","locationType":2,"description":"<p>We are seeking an ‘Informal Challenge’ Processing Officer in our Parking Services Team.  The successful candidate will be a well-organised, efficient person, and highly regarded. They will be able to adjust to demands and define priorities, work rapidly and accurately and have the ability to communicate effectively with other professionals, elected members, senior managers within the council and the general public.</p>\n<p>The role will involve processing informal challenges in relation to TRDC & HBC Penalty Charge Notices issued in an accordance with the Council’s Parking Places Order and Parking Enforcement Policy for the Civil Enforcement Parking Area and On-street and Off-street parking, governed by the Traffic Management Act 2004. It will also provide a range of administrative support to the Processing Team.</p>\n<p>The post holder will be kept fully aware of emerging changes in requirements and will be expected to be flexible in their approach to work reflecting the council’s requirement to work in partnership across the organisation.</p>\n<p>The post is offered on a full time, permanent basis (36 hours per week). </p>\n<p>Benefits include:</p>\n<ul>\n<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>\n<li>Local government pension scheme</li>\n<li>Flexi-Leave (opportunity to accrue extra work time that can be taken off later as extra leave -up to 2 days per month)</li>\n<li>Free gym membership</li>\n<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>\n<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>\n<li>Employee Assistance Programme</li>\n</ul>\n<p>The Council operates a hybrid working system where employees may work up to three days per week from home.</p>\n<p><strong>Closing date:  Monday 19th May 2025, 10am</strong></p>","shortDescription":"","salaryDescription":"£26,947 - £30,013 (depending on experience)","publishDate":"2025-04-23T16:09:00.000Z","expirationDate":"2025-05-19T09:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/50c9e056-ecc6-423d-aa10-41b8fbcfe341.png","score":1,"featured":false,"enhanced":false},{"id":"317a8281-ee43-4ab5-9a25-85666cf9b15a","title":"Area Commander / Head of Strategy and Development","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Area Commander salary:</strong> £86,710 to £95,111 inclusive of allowances per year <br><br> <strong>Head of Service salary:</strong> £70,027 to £77,579 per year <br><br><b>About the team</b><br><br> We are looking for a dynamic leader with a proven track record in leadership and management, who can inspire and motivate our team, and who is dedicated to making a positive impact in our community. Your ability to navigate complex challenges with strategic insight and your passion for people focused services will be key to your success in this role. <br><br> The Area Commander / Head of Service roles call for an experienced and collaborative leader who takes a creatively pragmatic approach to shaping the future of public services. A track record of motivating and supporting a diverse workforce to be the best they can, will be required for success. <br><br> Operating with integrity and openness, you will need to have the confidence and credibility to engage and lead colleagues, impacting positively on partners and wider stakeholders. <br><br> You will need to be able to demonstrate an ability to lead service delivery in a complex public sector organisation and have the potential to operate as part of the Strategic Command team for the County Council's Fire & Rescue Service. <br><br><strong>For further information about the role and to apply please visit the Area Commander / Head of Service job page </strong> <br>,{\"title\":\"Timescales\",\"content\":\"<br> <strong>Shortlisting:</strong> week of 19 May 2025 <br><br> <strong>Operational assessment:</strong> week of 9 June 2025 <br><br> <strong>Assessment day:</strong> week of 16 June 2025","shortDescription":"","salaryDescription":"£86,710 to £95,111","publishDate":"2025-04-23T07:36:12.000Z","expirationDate":"2025-05-18T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a82d07a4-7aa6-4609-b942-0c5e653eb592.png","score":1,"featured":false,"enhanced":false},{"id":"c9011eab-faa5-4133-814c-d2b1627e2613","title":"Business Support Supervisors","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>Job Title:</strong> Business Support Supervisors <br> <strong>Starting Salary:</strong> £33,366 opportunity to progress to £36,124 pa <br> <strong>Hours:</strong> up to 37 hours <br> <strong>Location:</strong> Hertfordshire <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Resources <br><br><b>About the team</b><br><br>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?<br><br>Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.<br><br>Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.<br><br>Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.<br><br>You'll be working as part of the central Business Support Service with more than 400 colleagues, and you'll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<br><br> We have the following vacancies: <br><br><strong> Supported Living, West Herts - (37 hours) </strong><br><br>These services support adults with disabilities and you will interact with people on a daily basis, requiring strong communication and interpersonal skills. You be responsible for managing staff across multiple sites within the West of Hertfordshire with the need to travel to Stevenage for meetings.<br><br>Contact for enquiries: Michele.Blackaby@hertfordshire.gov.uk <br><br><strong> Adult Disability Service, Countywide - 25 hours </strong><br><br>This service supports adults who need care and support due to Learning Disabilities, Physical Disabilities, Autism, Drug and/or Alcohol Dependency. You will be responsible for managing staff across Stevenage and Apsley and therefore the need to travel is essential. You will support with complaints and assist the Team Leader in service delivery. You will also support with the Safety Improvement Process to ensure the service meets its duties and obligations to people who use our services. You will arrange meetings with providers, take and produce high quality minutes, undertake research and audits to ensure a quality service and continuous improvements. We would also consider a job share arrangement.<br><br>Contact for enquiries: Michele.Blackaby@hertfordshire.gov.uk <br><br><strong>Children's Services - School Age Statutory SEND team (37 hours) - Stevenage </strong> <br><br>The role is responsible for managing the business support staff and administrative processes to support the School Age Statutory SEND team who oversee many children and young people with an Education Health and Care Plan, supporting the processing and reviewing of annual reviews & coordinating the phase transfer process from one setting to another.<br><br><strong>Contact for enquiries: </strong> jodi.osullivan@hertfordshire.gov.uk <br><br> <strong>Children's Services - SASH Service (37 hrs) - Stevenage </strong> <br><br>The role is responsible for managing the business support staff and admin processes to the Access and Inclusion service supporting with processing of information within systems to fulfil statutory duties in relation to access to education for children of compulsory school age helping to develop practices and strategies to improve pupil's participation in education.<br><br><strong>Contact for enquiries: </strong> diane.pratt@hertfordshire.gov.uk <br><br> <strong>Children's Services - Services for Young People (SfYP) ( 37 hours) Stevenage </strong> <br><br>The role is responsible for managing the business support staff and administrative processes to support the School Age Statutory SEND team who oversee many children and young people with an Education Health and Care Plan, supporting the processing and reviewing of annual reviews & coordinating the phase transfer process from one setting to another.<br><br><strong>Contact for enquiries: </strong> jodi.osullivan@hertfordshire.gov.uk <br><br> <strong>Children's Services - Family Support - (37 hours) Stevenage </strong> <br><br> The role is responsible for managing the delivery of a wide range of administration functions and coordinated business support to the Family Support service who provide early help to families with complex needs, are at risk of homelessness as well as supporting the emotional health and well-being of Children and Young people. <br><br><strong> Contact for enquiries: </strong> diane.pratt@hertfordshire.gov.uk <br><br>Business Support Supervisors will:<ul>\n<li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li>\n<li>Allocate work within the team based on requests from the Directorate or line manager</li>\n<li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li>\n<li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li>\n<li>Support career development of Senior Support Officers and Support Officers</li>\n<li>Line manage both Senior Support Offiicers and Support Officers</li>\n</ul><br><b>About you</b><br><br>Essential:<ul>\n<li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li>\n<li>Excellent organisational and multitasking skills</li>\n<li>Strong communication and interpersonal abilities with a range of audiences</li>\n<li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li>\n<li>Proficiency in Microsoft Office Suite and other relevant software</li>\n<li>Experience in working as part of a team in a fast-paced environment</li>\n<li>A proven track record of establishing and improving business processes.</li>\n<li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li>\n<li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li>\n<li>Enthusiasm and pride in your work are qualities we welcome.</li>\n<li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li>\n<li>Knowledge of key legislation linked with Children's Services</li>\n<li>A strong background in finance.</li>\n</ul>Desirable:<ul>\n<li>Recognised vocational qualification or degree qualified.</li>\n<li>Experience in the administration of meetings and taking notes actions would be beneficial.</li>\n<li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li>\n<li>Understanding of HR processes and procedures would be beneficial.</li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>Interview Date: to be confirmed <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong><br>This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Secondment</strong> <br> This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. 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Recruitment Officer - Adoption & Fostering

Hertfordshire County Council

Hertfordshire County Council logo

£26,835 with the opportunity to progress to £30,060 per annum

Countywide (On-Site)

Posted 2 days ago

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