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The role involves supporting the development and implementation of transportation strategies and early scheme development to encourage more journeys to be made by walking, cycling, passenger transport and other sustainable modes and support our vision for a cleaner, greener, healthier Hertfordshire.<br><br>The role supports the team with transport strategy development, programme management and supporting early transport scheme development to increase sustainable transport, improve air quality, support economic growth and tackle climate change.<br><br>This role supports the Strategy & Programme Managers and works collaboratively with other teams in the Transport and Highways Service including consultant and contractor partners.<br><br><b>About the role</b><br><br>We are looking for an enthusiastic and self-motivated individual who wants to work with us to deliver sustainable transport strategies and infrastructure that will help make Hertfordshire cleaner, greener and more sustainable. This is an opportunity to make a difference to residents and travel choices in the county in future years. You need to be ready and able to take on a diverse workload, use your initiative, work with integrity and collaborate effectively to deliver positive project outcomes.<br><br>You will be supporting the team with transport strategy development, programme management and supporting early transport scheme development to increase sustainable transport, improve air quality, support economic growth and tackle climate change.<br><br>This position assists supports the Strategy & Programme Managers and works collaboratively with other teams in the Transport and Highways Service including consultant and contractor partners.<br><br>We ask that you identify examples of your experience in transport, highways, planning, and/or sustainable development either in your CV or via a supporting statement in your profile. <br><br>Be able to demonstrate in your application instances where you have managed competing priorities and delivered work effectively, accurately, and on time. Please also include examples of your collaborative project experience. Detailing your experience with analysing and presenting data and information, including specific examples.<br><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li>Relevant degree (e.g. Geography, Transport Planning, Business or Engineering) or equivalent relevant qualification or experience</li>\n<li>Interest in working within transport, highways, planning, and/or sustainable development</li>\n<li>Good written and verbal communication skills</li>\n<li>Ability to deliver work accurately, on time and managing competing priorities.</li>\n<li>Knowledge of general IT systems and software</li>\n<li>Analysing data and report writing</li>\n<li>Responding to queries</li>\n<li>Working collaboratively as a member of a team</li>\n</ul><strong>Desirable</strong><ul>\n<li>Experience in finance management would be an advantage.</li>\n<li>Working with stakeholders</li>\n<li>Awareness of project management would be an advantage.</li>\n<li>Working in a political environment would be an advantage.</li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Technical Services, level TEC10 job profile. Please locate this via:<br><br> Job profiles: Technical services <br><br>To hear more about this opportunity please contact <strong>Anushia.Vettivelu@hertfordshire.gov.uk</strong> <strong> or </strong> <strong>Sue.Jackson</strong><strong>@hertfordshire.gov.uk</strong> for an informal discussion about the role. <br><br> Interview Date: w/c 12 th or 19 th May <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£37,035 progressing to £40,476","publishDate":"2025-04-18T08:19:21.000Z","expirationDate":"2025-05-05T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/81978475-9ef5-45e4-8c9e-14176777db03.png","score":1,"featured":false,"enhanced":false},{"id":"c9011eab-faa5-4133-814c-d2b1627e2613","title":"Business Support Supervisors","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>Job Title:</strong> Business Support Supervisors <br> <strong>Starting Salary:</strong> £33,366 opportunity to progress to £36,124 pa <br> <strong>Hours:</strong> up to 37 hours <br> <strong>Location:</strong> Hertfordshire <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Resources <br><br><b>About the team</b><br><br>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?<br><br>Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.<br><br>Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.<br><br>Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.<br><br>You'll be working as part of the central Business Support Service with more than 400 colleagues, and you'll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<br><br> <strong>We have the following vacancies:</strong> <br><br><strong> Older People East & North Herts, Stevenage - 37 hours </strong><br><br>The team works with adults aged 65+, as well as adults with dementia, by supporting them to manage their care needs. They provide social work and occupational therapy assessment and advice for older people and their carers, often alongside our partners in Health.<br><br><strong> Safeguarding, Countywide - 18.5 hours </strong><br><br>The Hertfordshire Safeguarding Adults Service ensures a robust and fit for purpose Safeguarding arrangement across Hertfordshire, with a focus on building strong relationships with our citizens and partners, with the principles of Making Safeguarding Personal at the heart of the teams.<br><br><strong> Integrated Discharge Team, Apsley - 37 hours FTC/Secondment to December 2025 </strong><br><br>Provides assessment to adults in hospital who need social care and support to be discharged from hospital. You will support the functions of the service by providing high quality administration in this fast paced service.<br><br><strong> Day Opportunities, West - 37 hours </strong><br><br>Our services provide activities and support to adults with learning disabilities, mental health issues, physical disabilities, sensory needs and age-related conditions. You will interact with people that use our services on a daily basis, requiring strong communication and interpersonal skills. You be responsible for managing staff across multiple sites within the West of Hertfordshire with the need to travel to Stevenage for meetings.<br><br><strong> Supported Living, West - 37 hours x 2 </strong><br><br>These services support adults with disabilities and you will interact with people on a daily basis, requiring strong communication and interpersonal skills. You be responsible for managing staff across multiple sites within the West of Hertfordshire with the need to travel to Stevenage for meetings.<br><br><strong>Contact for enquiries</strong>: <strong>Michele.Blackaby@hertfordshire.gov.uk</strong> <br><br><b>About the role</b><br><br>Business Support Supervisors will:<ul>\n<li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li>\n<li>Allocate work within the team based on requests from the Directorate or line manager</li>\n<li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li>\n<li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li>\n<li>Support career development of Senior Support Officers and Support Officers</li>\n<li>Line manage both Senior Support Offiers and Support Officers</li>\n</ul><br><b>About you</b><br><br>Essential:<ul>\n<li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li>\n<li>Excellent organisational and multitasking skills</li>\n<li>Strong communication and interpersonal abilities with a range of audiences</li>\n<li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li>\n<li>Proficiency in Microsoft Office Suite and other relevant software</li>\n<li>Experience in working as part of a team in a fast-paced environment</li>\n<li>A proven track record of establishing and improving business processes.</li>\n<li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li>\n<li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li>\n<li>Enthusiasm and pride in your work are qualities we welcome.</li>\n<li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li>\n<li>Knowledge of key legislation linked with Children's Services</li>\n<li>A strong background in finance.</li>\n</ul>Desirable:<ul>\n<li>Recognised vocational qualification or degree qualified.</li>\n<li>Experience in the administration of meetings and taking notes actions would be beneficial.</li>\n<li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li>\n<li>Understanding of HR processes and procedures would be beneficial.</li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>Interview Date: to be confirmed <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Secondment</strong> <br> This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£33,366 opportunity to progress to £36,124 pa","publishDate":"2025-04-17T07:30:33.000Z","expirationDate":"2025-05-01T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/069e8f67-9eca-4810-abc1-2c6727f8be8d.png","score":1,"featured":false,"enhanced":false},{"id":"7d72ce9e-2bbc-4374-a938-3857438ea14f","title":"Resolution & Reconciliation Officer","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>Job Title:</strong> Resolution & Reconciliation Officer <br> <strong>Starting Salary:</strong> £30,559 pa progressing to £33,366pa <br> <strong>Hours:</strong> 37.0 <br> <strong>Location: </strong>Hemel Hempstead- Office Based <br> <strong>Contract Type: </strong>Fixed- Term/Secondment Opportunity Until 31/03/26 <br> <strong>Directorate:</strong> Childrens Services <br><br> <strong> About the team </strong> <br><br> Things are changing in SEND for Hertfordshire County Council. We are making SEND everyone's business. <br><br> We have over 13,000 children and young people with Education, Health and Care Plans (EHCPs). This is an opportunity to join the Tribunal team to support in the resolution of appeals. <br><br> This role will provide senior business support and coordination for Hertfordshire's response to Tribunals, mediations, complaints. This includes maintaining up to date status information about appeals, as well as completing administrative and coordination work. <br><br> <strong> About the role </strong> <br><br> You'll work collaboratively with professionals across schools, settings, SEND service colleagues and partners to coordinate tribunal requests. <br><br> This includes communicating with first tier tribunals where appropriate, maintaining accurate oversight and records relating to appeals, and preparing and submitting documents and other materials to a clear brief using established formats and specialised software. <br><br> You will provide information and performance measures to be used by operational and strategic teams, which will be used by the service to manage current caseload, as well as to improve strategic delivery over time. <br><br> You'll be coordinating the administrative and practical side of appeal and resolution processes used by the local authority, including but not limited to arranging meetings (including invites, agendas and documentation for meeting attendees), managing notes/minutes during meetings and recording decisions and action points. <br><br> You'll also be responsible for inputting and maintaining accurate and comprehensive database records as required. <br><br> The role contributes to the development of policy, procedures, and provision for children with SEND, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members. <br><br><strong> About the role </strong> <br><br>Essential:<ul><li>Significant experience in business support, administration, or a similar role, ideally within a public sector or educational setting.</li></ul><ul>\n<li>Educated to GCSE level or equivalent.</li>\n<li>Excellent communication skills.</li>\n<li>Competent administrative and IT skills.</li>\n<li>Exceptional organisational abilities to manage multiple tasks and priorities efficiently.</li>\n<li>Experience in coordinating meetings, managing schedules, and handling correspondence.</li>\n<li>Experience of working collaboratively within a team and with multi-agency partners.</li>\n<li>Ability to exchange varied information with a range of audiences.</li>\n<li>Strong problem-solving skills to address issues as they arise.</li>\n</ul><ul>\n<li>High level of attention to detail to ensure accuracy in all tasks.</li>\n<li>Ability to perform analysis and interpretation of data.<br><br>Desirable:<ul>\n<li>Understanding of the SEND Tribunal process and the specific requirements involved.</li>\n<li>Experience of specialist software, including EHM</li>\n</ul>\n</li>\n</ul>If you are passionate about making a difference in the lives of children and young people with special educational needs and disabilities, and you possess the skills and experience required for this role, we would love to hear from you. Join our dedicated team and contribute to ensuring fair and effective SEND Tribunal processes. Apply now to be part of a supportive and dynamic environment where your expertise will be valued and your professional growth encouraged.<br><br>This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:<br><br> Job profiles - Health and social care <br><br> To hear more about this opportunity please contact vanessa.croxford@hertfordshire.gov.uk <br><br> for an informal discussion about the role. <br><br> Interview Date: 06.05.2025 <br><br> Benefits of working for us <br><br> <strong> About the role </strong> <br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Secondment</strong> <br> This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. <br><br> <strong>Additional information</strong> <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 pa progressing to £33,366pa","publishDate":"2025-04-14T03:12:20.000Z","expirationDate":"2025-04-27T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3fbb2262-4a55-4a9c-b52c-8ef56052ee36.png","score":1,"featured":false,"enhanced":false},{"id":"a57d4c21-66cc-420b-928d-cfa418d20307","title":"Admin Support Officer","employer":"Hertfordshire County Council","department":"","location":"Cheshunt","locationType":3,"description":"<strong>Job Title:</strong> Admin Support Officer <br> <strong>Starting Salary:</strong> £24,404 progressing to £25,584 per annum <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Broxbourne, East Herts, Welwyn Hatfield <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Childrens Services <br><br><b>About the team</b><br><br> Hertfordshire County Council Services for Young People is the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire. Our vision for young people is clear. We want young people to succeed, and by working for us you'll be key to enable this to happen. <br><br> We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND . <br><br><b>About the role</b><br><br> We are looking for enthusiastic and flexible people who work well as part of a team to support the full offer to young people at one of our Young People's Centres. <br><br> An interesting and varied role working as part of a team providing a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People's Centres. <br><br><b>About you</b><br><br> <strong>Essential</strong>:<ul>\n<li> Ability to travel to centres across Broxbourne, East Herts, Welwyn Hatfield </li>\n<li> Customer service experience </li>\n<li> Highly organised and ability to prioritise your workload </li>\n<li> Confidence in working in a range of settings </li>\n<li> Ability to use own initiative </li>\n<li> Good IT skills </li>\n<li> Good verbal and written communication skills </li>\n<li> Experience of dealing with a high level of confidentiality </li>\n<li> Patience and accuracy is key in being able to deliver this role </li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS5 job profile. Please locate this via: Job profiles: Business support services <br><br>To hear more about this opportunity please contact Mark Hughes (mark.hughes@hertfordshire.gov.uk) for an informal discussion about the role. <br><br> Interview Date: 2nd May (face to face at Ware Young People's Centre) <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£24,404 progressing to £25,584 per annum","publishDate":"2025-04-14T03:12:20.000Z","expirationDate":"2025-04-23T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dc614a66-689a-4ae8-9f95-e2a45e7ff9bc.png","score":1,"featured":false,"enhanced":false},{"id":"9679114f-d915-41ab-bb1f-03954661f1b8","title":"Support Assistant","employer":"Hertfordshire County Council","department":"","location":"Welwyn Garden City","locationType":3,"description":"<strong>Job Title:</strong> Support Assistant <br> <strong>Starting Salary:</strong> £24,404 progressing to £24,790 <br> <strong>Hours:</strong> 37 hours per week <br> <strong>Location:</strong> Welwyn Garden City <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Adult Care Services <br><br> <strong>This post is only available to Female applicants as permitted under the Equality Act 2010</strong> <br><br><b>About the team</b><br><br> People with disabilities in Hertfordshire need people like you! <br><br> Do you want to support someone to live their best life and build a great career at the same time? <br><br> Come and work for a trusted employer who will value you and support your development. <br><br> St Michaels House is a short break service predominantly for adults with physical disabilities though adults with learning disabilities also attend. We support a variety of different people with different needs so every day is different. <br><br><b>About the role</b><ul>\n<li> Helping the people we support meet their basic daily needs and achieve their goals </li>\n<li> Supporting with personal hygiene, eating and drinking </li>\n<li> Support with keeping the service clean and tidy. </li>\n<li> Joining in with social and leisure activities at home and in their local community </li>\n<li> Ensuring that the people we support and their families enjoy their time away from home and get a well earned break. </li>\n<li> Support people with personal care, in some cases, this involves using moving and handling equipment </li>\n</ul>Our roles also involve shift work on either day, including weekends and bank holidays. You may be asked to complete sleep ins as part of your role to support in evacuation purposes only. <br><br><b>About you</b><br><br> Essential:<ul>\n<li> Provide direct support and review support plans. </li>\n<li> Good record keeping skills. </li>\n<li> Good team working skills. </li>\n<li> Good communicator with listening skills. </li>\n<li> Being able to work objectively and with integrity. </li>\n</ul>Desirable:<ul>\n<li> Competent with Microsoft packages. </li>\n<li> Have completed the Care Certificate, hold or working towards Level 2 HSC award (NVQ/RQF/apprenticeship). </li>\n<li> Organisational skills. </li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Health and Social Care Services, level HSC4 job profile. Please locate this via: <br><br> Job profiles - Health and social care <br><br>To hear more about this opportunity please contact jade.richmond@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: TBC <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£24,404 progressing to £24,790","publishDate":"2025-04-10T04:38:50.000Z","expirationDate":"2025-04-23T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d83e7d22-2540-4558-9cfc-ba2a4c61735a.png","score":1,"featured":false,"enhanced":false},{"id":"20d02e6e-8818-4162-bdf0-27b221460242","title":"Business Support Team Leader","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Job Title:</strong> Business Support Team Leader <br> <strong>Starting Salary:</strong> £41,511 opportunity to progress to £45,718 <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Stevenage/Hybrid <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Resources <br><br><b>About the team</b><br><br>Our Business Support Service is looking for Business Support Team Leaders who will be responsible for overseeing and coordinating the work for of a specific service area or directorate.<br><br>Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.<br><br>You'll be working as part of the central Business Support Service with more than 400 colleagues, and you'll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<br><br><b>About the role</b><br><br><strong>Children's Services - Inclusions, Skills & Education </strong><br><br>The Team Leader will:<ul>\n<li>Be responsible for overseeing delivery of business support functions to services within the (CS) Spoke which includes line managing 7 Business Support supervisors responsible for 50+ business support staff.</li>\n<li>Set longer term work priorities within the CS Inclusions, Skills & Education area</li>\n<li>Work closley with the Business Support CS Spoke Manager to plan and align support to all services maintaining management responsbilities in terms of setting standards and ways of working to drive consistency of approach and offer</li>\n<li>Challenge existing practices, champion change and act as a role model for managers and staff.</li>\n<li>Project planning to deliver results across a range of project and areas.</li>\n<li>Be responsible for the management of diverse workloads, with multiple deadlines and customers.</li>\n<li>Manage use of complex systems and processes and coach others to use them for best results.</li>\n</ul><br><b>About you</b><br><br><strong>Essential:</strong><ul>\n<li>Typically, you will be degree qualified (or vocational equivalent) plus you will have a number of years' experience in a similar role or significant vocational experience, demonstrating development through involvement in a series of progressively more demanding relevant roles.</li>\n<li>Previous line management experience</li>\n<li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li>\n<li>Previous ability to ensure deadlines are met with high accuracy in written correspondence</li>\n<li>Excellent organisational and multitasking skills</li>\n<li>Strong communication and interpersonal abilities with a range of audiences</li>\n<li>Proficiency in Microsoft Office Suite and other relevant software</li>\n<li>Experience in working as part of a team in a fast-paced environment.</li>\n<li>Ability to plan the work priorities of teams over a longer term, as well as short term</li>\n<li>Enthusiasm and pride in your work are qualities we welcome.</li>\n<li>Experience in notes and minute taking</li>\n<li>Previous experience in research and recommendation reports</li>\n</ul><strong> Desirable </strong> :<ul>\n<li> Experience in delivering training</li>\n<li>Experience in dealing with complaints</li>\n<li>Understanding of Data Protection legislation</li>\n<li>Experience and understanding of HR policies and procedures.</li>\n<li>Project planning & delivery</li>\n<li>Change Management experience</li>\n</ul><br><br>This job role is within the Business Support Services, level BUS11 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>To hear more about this opportunity please contact: <br> Jodi OSullivan, CS Spoke Manager jodi.osullivan@hertfordshire.gov.uk <br><br>Interview Date: w/c 6th May 2025 <br><br> We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£41,511 opportunity to progress to £45,718","publishDate":"2025-04-09T09:37:51.000Z","expirationDate":"2025-04-22T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8e9375c4-aec7-4e5b-a13c-e8e89d20f3a4.png","score":1,"featured":false,"enhanced":false},{"id":"58417942-a6f4-4e32-be3c-7e9782a6da92","title":"Senior Admin Support Officer","employer":"Hertfordshire County Council","department":"","location":"Countywide","locationType":3,"description":"<strong>Job Title:</strong> Senior Admin Support Officer <br> <strong>Starting Salary:</strong> £26,835 - £30,060 <br> <strong>Hours:</strong> 37 <br> <strong>Location: </strong>Stevenage, Hybrid working <br> <strong>Contract Type: </strong>Fixed Term/Secondment 18 months <br> <strong>Directorate:</strong> Adult Care Services <br><br><b>About the team</b><br><br> Are you passionate about ensuring people receive excellent quality social care? Join our Practice Quality Team and help us continuously improve Adult Care Services. <br><br> Our team plays a crucial role in influencing practice and providing assurance to directors about the quality of care. We respond to learning across the organisation, coordinate social care audits, and report findings at all levels. Additionally, we oversee the Practice Governance Board, Research Governance Panel, and various practitioner forums. <br><br> Our team comprises experienced social care practitioners, a business analyst, and a policy officer, all dedicated to supporting the delivery of practice guidance to practitioners and services. Together, we ensure that those we assess receive the highest quality social care interventions and support. <br><br><b>About the role</b><br><br> Reporting to the Practice Quality Team Manager, you will ensure the monthly audit cycle runs smoothly and on time. Your tasks will include selecting and assigning audits based on performance data. Throughout the month, you will answer questions and follow up on audit numbers. At the end of the cycle, you will grade the audits and help create reports with charts. You will inform the Team Manager and Head of Practice and Assurance about the return rate and any audits needing improvement for follow-up. <br><br> Other duties will include: <br><br> • Working with team members to manage other quality assurance activities. <br> • Handling administrative tasks, such as monitoring email inboxes and responding to queries about audits and events. <br> • Using spreadsheets and other IT tools to manage projects and data samples for audits. <br> • Help update the quality monitoring tracker and follow up on actions to ensure progress. <br> • Plan and coordinate team events and provide administrative support for the Practice Governance Board and Research Governance Panel, including taking minutes. <br> • Send letters to service recipients for feedback calls to understand their experiences <br> • Maintain our intranet pages, ensuring newsletters and audit reports are accessible. <br><br><b>About you</b><br><br> Essential: <br> • A passion for practice and quality in adult social care <br> • Administration experience in a social care or other public sector team. <br> • Effective communication skills both verbal and written <br> • Experience of coordinating meetings and minute taking <br> • Demonstratable skills in ICT applications including word, excel, powerpoint and outlook <br><br> Desirable: <br> • Experience of working with data and ability to present information using pie charts and graphs <br> • Experience of planning and coordinating online or in person events, with providing technical support <br> • Experience of managing projects <br><br>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS7 job profile. Please locate this via: <br><br> Job profiles: Business support services <br><br>To hear more about this opportunity please contact hannah.baker@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: 8th and 9th May 2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br> <strong>Secondment</strong> <br> This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. <br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835 - £30,060","publishDate":"2025-04-09T09:37:51.000Z","expirationDate":"2025-04-21T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5e115cdb-da48-415f-b3ee-8567d69daffc.png","score":1,"featured":false,"enhanced":false},{"id":"c4cbdd7f-0a97-427b-a5a4-ef695eccfdc3","title":"Business Support Statutory Panel Co-ordinator","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Job Title:</strong> Business Support Statutory Panel Co-ordinator <br> <strong>Starting Salary:</strong> £30,559 opportunity to progress to £33,366 pa - pro-rata for Part-time <br> <strong>Hours:</strong> 18.5 <br><br> <strong>Location:</strong> Stevenage/Hybrid <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Resources <br><br><b>About the team</b><br><br>Statutory Panel Report Writer role sits within the Adoption and Fostering, Business Support Service - CS Spoke, under Resources.<br><br>The role is in the Fostering & Adoption Panels team. The Panels team consists of Business Support Officers, Business Support Statutory Panel Report Writers, Business Support Supervisor, Panel Advisers and a Service Manager.<br><br>Fostering and Adoption Panels team interacts with colleagues across Fostering and Adoption services including Business Support, Social Workers, Team Managers, Independent Panel members including Panel Chair and Vice Chairs, Service Managers.<br><br>Business Support Officers deliver highly detailed minutes of Fostering and Adoption Panels and Children's Best Interests meetings, along with completing other administrational tasks related to panel business ensuring the team helps deliver the best outcomes for children. There will be opportunities to be involved with statistics and data analysis. There is also the opportunity to minute the statutory Panel Management Meetings which are held quarterly. <br><br>11.0pt; font-family: 'Arial',sans-serif;\\\">The role supports Fostering, Adoption and Children's Best Interests panels to be minuted accurately and to statutory timescales. This supports the approval of foster carers and adopters, long term match placements for children and changes of approval for carers.<br><br><strong>The Working pattern would be as follows</strong>:<br><br>Wednesday (5.5 hrs to include 30 min break)<br><br>Thursday (8 hrs to include 60 min break)<br><br>Friday (7.5 hrs includes 60 min break)<br><br><b>About the role</b><br><br> Attend Adoption and Fostering panels on a weekly basis, taking minutes of meetings and completing post panel tasks ensures approval of new Adopters and Foster carers is completed to statutory timescales. <br><br> Responsible for own time management to meet statutory timescales for completing minutes and ADM decision letters and to be sent to the Agency Decision Maker for approval. <br><br> Share a full range of administrative duties such as letter writing, booking in cases and creating processes. <br><br> Deal with all complex correspondence relating to panel such as 'Appeals' and Panel Member technology queries. <br><br> Liaise with Independent Panel Members, Team Managers and Social Workers who are presenting cases to panel. <br><br> Update and manage computer databases and spreadsheets, provide reports such as online feedback data, approvals data and statistical data relating to panel business. Contributing data to the Panel Adviser annual reports for Adoption and Fostering panels. <br><br> Respond to enquiries and provide required information to internal and external clients maintaining confidentiality and adhering to data protection. <br><br> Provide professional support to Managers, undertaking an ambassadorial role dealing with confidential and sensitive matters, first point of contact for Senior Managers. <br><br> Provide expertise in software packages such as Microsoft Office, production of documentation according to local procedures and statutory/legal requirements and present to colleagues when required. <br><br> Minuting fostering and adoption quarterly panel management meetings. <br><br> Support Panel Advisers with organising training events for independent panel members. <br><br> Maintain appraisals spreadsheet for Panel Advisers, relating to Independent Panel members. <br><br>The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.<br><br><b>About you</b><br><br><strong>Essential:</strong><ul>\n<li>Competent administrator with previous experience of taking accurate minutes using a laptop</li>\n<li>Experience of using Microsoft Office package including excel.</li>\n<li>Develop confidence in your knowledge of regulations and processes as the first point of contact for Social Workers and Managers</li>\n<li>Excellent customer care skills</li>\n<li>Self-motivated, professional, and approachable, always providing excellent team support and best practice.</li>\n<li>Willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.</li>\n<li>Full driving license required due to travel requirements for face-to-face panel meetings held at various location in Hertfordshire including Farnham House in Stevenage, Rainbow House in St Albans and Apsley in Hemel Hempstead</li>\n<li>Work flexibly around panel meeting times, for example may be required to attend an afternoon panel so work start and end times may need to be altered occasionally.</li>\n</ul><strong>Desirable:</strong><ul><li>Good level of education: GCSE, A-level or Vocational equivalent. There are no specific qualifications required for this role, previous experience in service delivery or a business-related qualification would be beneficial.</li></ul>Fostering and Adoption Panels team is an inclusive, friendly, hardworking team, who strive to deliver best practice in all areas of work. Being able to work as part of a team is vital to ensure the smooth running of panel business. There will be the opportunity to attend fostering and adoption panel training days and many online courses available to develop your knowledge and skills further.<br><br>This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>To hear more about this opportunity please contact <strong>Rebecca Clarke, Business Support Supervisor, Fostering and Adoption including Panels </strong> <strong>Rebecca.Clarke1@hertfordshire.gov.uk</strong> <strong> </strong> for an informal discussion about the role. <br><br> Interview Date: w/c 28th April 2025 <br><br> We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£30,559 opportunity to progress to £33,366 pa - pro-rata for Part-time","publishDate":"2025-04-08T03:28:05.000Z","expirationDate":"2025-04-21T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/40cdb72d-f57d-4e78-b3cb-f4cce1226c16.png","score":1,"featured":false,"enhanced":false},{"id":"d0a31096-84cb-45ef-a45b-7f3e7cf3082b","title":"Appeals Presentation Officer","employer":"Hertfordshire County Council","department":"","location":"Stevenage","locationType":3,"description":"<strong>Job Title:</strong> Appeals Presentation Officer <br> <strong>Starting Salary:</strong> £33,366 progressing to £36,124 pa pro rata <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Stevenage - hybrid working <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Childrens Services <br><br><b>About the team</b><br><br>We are excited to announce an opportunity for a full-time Appeals Presentation Officer. This exciting role involves preparing and presenting the Local Authority's and schools' case to independent admission and transport appeal panels, working closely with schools and the wider team.<br><br><b>About the role</b><br><br>The Appeals Presentation Officer is responsible for presenting and defending the school's case at independent panel hearings, clearly demonstrating why a place could not be offered.<br><br>To prepare for these hearings, the officer will collaborate with the school to draft a detailed statement and thoroughly investigate the admissions application process from start to finish. This involves liaising with schools, colleagues from the Admissions and Transport service, and other teams across the Local Authority to ensure all relevant admissions legislation is correctly applied.<br><br>At the Independent Appeal Panel hearing, the officer will formally represent the school/Local Authority, presenting the case comprehensively and answering detailed questions from panel members and parents regarding both the school and the individual appellant's case.<br><br>Additionally, the Appeals Presentation Officer will present and defend the Local Authority's decisions at Transport Appeal panels, explaining the rationale behind decisions not to offer home to school transport.<br><br>The officer will also support the Appeals Preparation Manager in preparing and updating school statements for use at Independent Appeal Panel hearings, including liaising with and visiting schools as needed.<br><br><b>About you</b><br><br>This role offers a dynamic and fast-paced environment where no two days are the same. You will need to be highly organised, proactive, and able to work under pressure.<br><br>Excellent written and verbal communication skills, along with proven presentation abilities, are essential. You must maintain attention to detail and accuracy while managing a high volume of work and remain calm and diplomatic in sensitive situations.<br><br><strong>Essential Criteria</strong><ul>\n<li>Proven experience in verbally presenting information to audiences and answering challenging questions which maybe posed.</li>\n<li>Exceptional attention to detail and accuracy.</li>\n<li>Strong organisational skills and the ability to work systematically to tight deadlines.</li>\n<li>Ability to independently manage and prioritise workload.</li>\n<li>A flexible approach a be a strong team player.</li>\n<li>Experience in delivering high standards of customer service in a pressurized environment.</li>\n<li>Competence with IT packages, including word processing, email, and Microsoft Teams.</li>\n<li>Full UK Driving Licence and access to a vehicle. </li>\n</ul><strong>Desirable:</strong><ul><li>Knowledge of policies and legislation related to school admissions, appeals, and home-school transport entitlement.</li></ul>If you are self-driven, confident, and skilled at presenting information, this role is perfect for you. It offers a great opportunity to enhance your presentation skills and expand your knowledge of admissions, appeals, and transport legislation. You will also build relationships with schools across Hertfordshire and colleagues within the Local Authority.<br><br>This job role is within the Community Services, level COM9 job profile. Please locate this via:<br><br> Job profiles - Community services <br><br>To hear more about this opportunity please contact Greg Holmes (greg.holmes@hertfordshire.gov.uk) for an informal discussion about the role.<br><br><strong>Interview Date: 7th May</strong><br><br> Benefits of working for us <br><br><b>How to apply</b><br><br>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<br><br><strong> We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. </strong><br><br> <strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Driving required</strong> <br> You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£33,366 progressing to £36,124 pa pro rata","publishDate":"2025-04-08T03:28:05.000Z","expirationDate":"2025-04-21T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/f365a14f-6dfe-446a-941a-d6a82404bc44.png","score":1,"featured":false,"enhanced":false},{"id":"8a116837-c9d9-4aea-b18a-7ba6bc92adc0","title":"Reception Administrator","employer":"Hertfordshire County Council","department":"","location":"Hitchin","locationType":3,"description":"<strong>Job Title:</strong> Reception Administrator <br> <strong>Starting Salary:</strong> £12.64 an hour - progressing to £12.84 an hour <br> <strong>Hours:</strong> 7 to 27.5 hours per week, term time only <br> <strong>Location:</strong> Hitchin, Royston, Stevenage <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Childrens Services <br><br> <strong>Locations:</strong> <br><br> <strong>North Herts Music School, Hitchin - 27.5 hours per week<br></strong>15:00 - 19:30 Monday to Friday & 08:15 - 13:15 Saturday <br><br> <strong>Royston Music School, Royston - 7 hours per week<br></strong>15:30 - 19:00 Tuesday and Thursday <br><br> <strong>Stevenage Music Centre, Stevenage - 10.5 hours per week<br></strong>16:00 - 17:30 Monday to Thursday & 08:30 - 13:00 Saturday <br><br><b>About the team</b><br><br> An exciting opportunity to be the first point of contact for North Hertfordshire young musicians and their families at a thriving and vibrant music centre. <br><br> This is your opportunity to assist young people on their musical journey from their first steps to performing in prestigious venues such as the Royal Albert Hall. You would be working as part of a friendly, supportive team ensuring that every child's music matters. <br><br><b>About the role</b><ul>\n<li> To be the first point of contact and support for pupils, parents and teachers for the music school. </li>\n<li> To maintain the organisation of correspondence, via phone, email and face to face </li>\n<li> To support with administrative tasks involved with the running of the centre, such as;- <br> - Upholding standards of safeguarding, health and safety and data security <br> - The maintenance of the centre lesson timetable </li>\n<li> Be responsible for opening and closing the centre on a Saturday <strong>(Hitchin only)</strong> </li>\n<li> Assisting our customers with their musical journey by; arranging and supporting pupils in starting individual lessons and ensembles; assisting existing members with queries; supporting our teachers with queries </li>\n</ul><br><b>About you</b><br><br> <strong>Essential Criteria</strong><ul>\n<li> Strong communication skills - professional approach to telephone and face to face communication </li>\n<li> Customer-focused attitude </li>\n<li> Able to multi-task and comfortable in a busy working environment </li>\n<li> Competent user of Microsoft Office software - particularly Excel / Word / Outlook / Teams </li>\n</ul><strong>Desirable Criteria</strong><ul><li> Some experience or knowledge of music or educational environment would be an advantage. </li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS4 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>To hear more about this opportunity please contact sue.pettitt@hertfordshire.gov.uk for an informal discussion about the role. <br><br> Interview Date: Week commencing 28 April 2025 <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>Safeguarding</strong> <br> This role has been identified as requiring a Disclosure & Barring Service (DBS) check. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£12.64 an hour - progressing to £12.84 an hour","publishDate":"2025-04-04T12:00:18.000Z","expirationDate":"2025-04-21T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c2d142c7-574b-4237-8403-1aeac30a3cde.png","score":1,"featured":false,"enhanced":false},{"id":"c622f5e4-3958-44c5-9afc-16955e63dda5","title":"Business Support Senior Officers","employer":"Hertfordshire County Council","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>Job Title:</strong> Business Support Senior Officers <br> <strong>Starting Salary:</strong> £26,835 opportunity to progress to £30,060 pa <br> <strong>Hours:</strong> 37.0 <br> <strong>Location:</strong> Hertfordshire <br> <strong>Contract Type:</strong> Permanent <br> <strong>Directorate:</strong> Resources <br><br><b>About the team</b><br><br>Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.<br><br>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?<br><br>Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.<br><br>You'll be working as part of the central Business Support Service with more than 400 colleagues, and you'll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<br><br><b>About the role</b><br><br> <strong>We have vacancies in the following teams</strong> <br><br> <strong>Senior Business Support Officer - Legal Services 1 x 37 hours Farnham House, Stevenage </strong> <br><br>This post provides business and administrative support to the Legal teams comprising of Commercial, Property, Adult Education & Health (AEH), Child Litigation (CLU). Dispute resolution, and Environment. Provide specialist professional support to Fee Earners and Managers dealing with confidential and sensitive matters, answer telephone calls and provide information as a first point of contact. Undertake a range of administrative duties such as minute taking, filing, scanning, photocopying, correspondence, making bundles to be sent to the courts, preparing engrossments and binding contracts. Legal Services are accredited and adhere to external standards and regulations outside of HCC within the Law Society, Solicitors Regulation Authority and Lexcel. Along with HCC policies and guidelines we adhere to strict deadlines, attention to details is paramount to avoid data breaches being made.<br>Contact for enquiries: sarah.rutherford@hertfordshire.gov.uk <br><br><strong> Senior Business Support Officer Public Health 1 x 37 hours Farnham House, Stevenage </strong><br><br>The role will specifically include maintaining the structure charts for the Public Health team (using Microsoft Visio), updating Resilience Direct on behalf of the Public Health team, managing the Whole Team Meeting, processing and reconciling HCC credit card transactions and conference/event booking requests, dealing with Smart Survey task requests, undertaking stand-alone pieces of work at the correct level, intranet editing and updating Page One Connect and access to the staff area of the Public Health intranet as new starters/leavers are received. In addition, there will be Strategic and Board level meeting support, processing financial task requests as well as dealing with general task requests<br><br>Contact for enquires: Genevieve.Sarfo-Adu2@hertfordshire.gov.uk <br><br> <strong>Senior Business Support Officer Libraries & Heritage Service 1 x </strong><strong>37hrs Welwyn Garden City & Hybrid</strong> <br><br><strong> </strong>This post provides business and administrative support to the Libraries & Heritage Services.<br><br>Undertake a range of administrative duties such as organising meetings; preparation of papers; circulation of papers and minute taking; dealing with confidential and sensitive matters; maintaining and updating structure charts, electronic records and indexes as requested.<br><br>Dealing with a range of complex correspondence and management of local projects and corporate initiatives specific to Libraries & Heritage Services.<br><br>Working with other Business Support Senior Officers and Business Support Officers responding to requests from colleagues within Libraries & Heritage Services through a number of sources, i.e. shared mailboxes; participation in meetings and carrying out updates to published information.<br><br>Providing support to the Libraries & Heritage Services Senior Leadership Team as requested. This may include maintaining and updating records and preparation of quarterly reports.<br><br>Contact for enquiries: jane.wadey1@hertfordshire.gov.uk <br><br><strong> Learning and Development, Stevenage - 22.5 hours </strong><br><br>ACS Learning and Development commission, organise and deliver a wide range of statutory training, formal qualifications and CPD to staff across ACS, our commissioned care and support providers in the community and our local mental health trust.<br><br>The post holder will be an experienced business administrator, with strong organisational and communication skills, an eye for detail and the ability to work accurately and consistently.<br><br>Contact for enquiries: Michele.Blackaby@hertfordshire.gov.uk <br><br><strong>Essential</strong>:<ul>\n<li>Experience of working in a previous administrative or support role</li>\n<li>Organisational and multitasking skills</li>\n<li>Strong communication and interpersonal abilities with a range of audiences</li>\n<li>Proficiency in Microsoft Office Suite and other relevant software</li>\n<li>Experience in working as part of a team in a fast-paced environment.</li>\n<li>Understanding of specialised processes and methods gained through relevant training and experience.</li>\n<li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li>\n<li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li>\n<li>Enthusiasm and pride in your work are qualities we welcome.</li>\n<li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li>\n<li>\n<strong>Experience in minute or note taking </strong><br>\n</li>\n</ul><strong>Desirable</strong>:<ul>\n<li>Support with coaching and training others</li>\n<li>Experience in processing invoices and handling financial transactions</li>\n</ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. <br><br>This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:<br><br> Job profiles: Business support services <br><br>Interview Date: to be confirmed <br><br> Benefits of working for us<br><br><b>How to apply</b><br><br> As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <br><br><strong>Disability Confident</strong> <br> We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. <br><br> <strong>English Fluency</strong> <br> The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.","shortDescription":"","salaryDescription":"£26,835 opportunity to progress to £30,060 pa","publishDate":"2025-04-04T05:11:56.000Z","expirationDate":"2025-04-22T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a04d4f27-f83f-4415-a38c-5506f38b2736.png","score":1,"featured":false,"enhanced":false},{"id":"985cc81a-ffd6-46e8-8b5f-7d61ea420fef","title":"Children with a Social Worker Education Officer","employer":"London Borough of Enfield","department":"","location":"Greater London","locationType":3,"description":"Would you like to join a small, exciting and dynamic team within Enfield’s Virtual School based within Enfield’s Children and Family Service?<br>\nYou will be supporting with the extended duties of the Virtual School to work Social Workers, schools, and any other associated practitioners to promote the education of children with a social worker, previously looked after children and children in Kinship care. You will be providing high quality and comprehensive administrative support 3 days a week (working Tuesday, Wednesday and the third day can be flexible) to support and improve the pastoral and academic outcomes of children with a social worker. You will set up, maintain and review processes and systems to ensure effective day to day operation of the service in accordance with relevant legislative and statutory requirements in addition to collecting, co-ordinating, analysing and interpreting information to meet all local, national and statutory information requirements and data returns for the service. You will be reporting to the Assistant Head for<br>\nVulnerable Children who reports to the Head Teacher of the Virtual School.<br>\nAs the ideal candidate you will have experience of working in education, schools, childrens' services, and or CAMHs (Child & Adolescent Mental Health Service) and an understanding of how educational outcomes for children are measured (attendance, suspensions, attainment). You will have an eye for detail and excellent administrative and IT skills (particularly Microsoft Excel) which will assist you with preparing and analysing data for reporting and working with systems such as Welfare Call and Study Bugs. You will be a confident communicator and have experience of working in a multi-disciplinary environment which will assist you with working with a variety of different organisations including other Local Authorities to support Enfield’s vulnerable children. Your excellent organisational and interpersonal skills will assist you with coordinating the Virtual Schools extensive training programme<br>\nand with working with digital services to ensure that Virtual Schools website is accurate and maintained. Overall, you will be committed to improving the educational outcomes of the children with a social worker.<br>\n<br>\nThe post is an initial 12 month contract with the possibility of renewal.<br>\nPlease not the position is not a qualified Social Work role and with this being a part time, the salary quoted is for full time per annum and therefore this will be pro rated.<br>\n<br>\nContact Details -<br>\nIf you would like to know more about the role, please contact Malaika Williams on 020 8132 1657 for an informal discussion.<br>\nIf you have any difficulties accessing this information, please contact Andy Kingsbury, Recruitment & Onboarding Advisor on 0208 078 5976 or andy.kingsbury@enfield.gov.uk<br>\n<br>\nEnfield’s Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis. For more information please visit https://new.enfield.gov.uk/centreofexcellence/about-us/<br>\n“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.<br>\nWe reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.<br>\nWe do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.<br>\nWhy it's great to work for Enfield Council:<br>\n<br>\n - An excellent pension through the Local Government Pension Scheme (LGPS).<br>\n - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.<br>\n - A blend of remote and office based working for most roles.<br>\n - Interest free season ticket loan repayable over three or ten months.<br>\n - Career development and learning experiences from a range of training courses and learning methods.<br>\n - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.<br>\n - Health and leisure discounts and tax-free bikes for work.<br>\n - 1 month paid sabbatical for Children’s Social Workers<br>\n<br>\nWe are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.<br>\nIf you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.","shortDescription":"","salaryDescription":"£34,416 - £36,522 per annum pro rata","publishDate":"2025-03-28T16:51:04.000Z","expirationDate":"2025-04-21T16:51:04.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d50519c4-86d4-4bf2-b5cc-01737306c9a2.png","score":1,"featured":false,"enhanced":false}],"totalResults":12,"page":1,"pageSize":20,"facets":{"ContractType":{"1":11,"2":1},"WorkingPatterns":{"1":8,"2":2,"3":2},"EmployerType":{"local government":12},"PublishDate":{"1":1,"2":2,"3":4,"4":9,"5":12},"LocationType":{"3":12},"JobTypes":{"administration":12}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.826447,"lng":-0.23660609},{"lat":51.778442,"lng":-0.23660609},{"lat":51.778442,"lng":-0.14809312},{"lat":51.826447,"lng":-0.14809312},{"lat":51.826447,"lng":-0.23660609}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1745016714427,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"welwyn garden city",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["administration"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"welwyn garden city\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"administration\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Administration","slug":"administration"}],"dataUpdateCount":1,"dataUpdatedAt":1745016714379,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","administration"],"queryHash":"[\"jobTypesAutocomplete\",\"administration\"]"}]}
Administration job vacancies in Welwyn Garden City
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Administration job vacancies in Welwyn Garden City

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Strategy & Programme Officer

Hertfordshire County Council

Hertfordshire County Council logo

£37,035 progressing to £40,476

Countywide (On-Site)

Posted 15 hours ago

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