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<h4>Job summary</h4><p>We are looking for a Private Office Administrator to work within the Private Office team that provides executive support to ORR’s Chair, Chief Executive and non-executive board members. It also carries out all the arrangements and high-level support required to run board meetings and committees, and director level meetings and events.</p><p>As part of a team of five, this is an excellent opportunity to work at the heart of the strategic decision-making and governance of ORR, supporting our work to protect the interests of current and future rail and road users and promote value for money for taxpayers.</p><h4>Job description</h4><p>You will need good oral and written communication skills and must be confident engaging with people at the highest levels. It is also important that you can listen well and raise issues or concerns if needed. Reflecting the seniority of those we support, good attention to detail and a conscientious approach is essential.</p><p>We are looking for someone who enjoys being busy, is curious and keen to learn and takes pride in doing a good job. You will learn, grow and thrive in this role if you lean-in to understand why we do things and engage with the content, and use your initiative.</p><p>This is an excellent opportunity to develop valuable skills and experience and provides the scope to develop a career path within the public sector, with a good grounding for management or more senior support roles in the future.</p><h4>Person specification</h4><p>For key responsibilities please see the attached job description.</p><p><strong>Additional Information</strong></p><p>At ORR, our hybrid working means that we currently work from our workplace location a minimum of 40% of our working week, although requirements to attend other offsite locations for official business, also count towards this level of attendance. Working arrangements are subject to continuous review. </p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Working Together</li><li>Making Effective Decisions</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>A good level of competence in using IT packages – including Microsoft Word and Excel, and capability to pick up any in-house systems with training.</li></ul><h4>Benefits</h4><p>A Civil Service Pension with employer contribution of 28.97%</p><p>Details of our employee benefits can be found in the attached Candidate Information Pack.</p><p>Find out what our colleagues have to say about their ORR careers <a href="https://www.orr.gov.uk/about/careers/our-people" target="_blank">Our people Office of Rail and Road (orr.gov.uk)</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.For information on the selection process, please see the attached Candidate Information Pack and Job Description.<br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Richard Gusanie</li><li>Email : <a href="mailto:richard.gusanie@orr.gov.uk" target="_blank">richard.gusanie@orr.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:peopleservices@orr.gov.uk" target="_blank">peopleservices@orr.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact ORR via email: <a href="mailto:peopleservices@orr.gov.uk" target="_blank">peopleservices@orr.gov.uk</a> If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here: <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints" target="_blank">https://civilservicecommission.independent.gov.uk/recruitment/recruitme…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyNzMmdmVyaWZ5PTdhOWZjY2UzOWVlNDAwNWJlNWQ0NTUyYTkwM2JlZDVm" target="_blank">Private Office Administrator Job Description Opens in new window</a> (pdf, 111kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyNzQmdmVyaWZ5PWQ2ZjdiZjJmZDllM2VmZTVjNWY5YWYwMjA4ZGFkZGFh" target="_blank">ORR Job Information Pack Opens in new window</a> (pdf, 1205kB)

Private Office Administrator

Crown Prosecution Service

Senior Personal Assistant

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><strong>Overview of the job </strong><br><br>This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services. The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided. The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.<br><strong>Summary </strong><br><br>To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.Responsibilities, Activities &amp; Duties The job holder will be required to carry out the following responsibilities, activities and duties: • To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary.• Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating Delius.• Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.• To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.• To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.• To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.• To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.• Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:o Process and update computer based and manual files and filing systemso Use a range of computer software in providing comprehensive administration supporto Produce a range of documentation and correspondenceo To access databases for information as necessary and input information as requiredo Scanning and archiving data, some of which is sensitive and highly confidential The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.<br><strong>Behaviours</strong><br><br>• Delivering at Pace• Communicating and Influencing• Changing and Improving• Managing a Quality Service<strong>Ability </strong><br><br>• Must have proven proficiency in ICT skills across the full range of Microsoft Office applications• Must have excellent verbal and written communication skills<br><strong>Experience <br>Desirable</strong><br>• Has worked in criminal justice field• Has experience of working in high pressure/stressful working environments• Has experience in customer relations<br><strong>Technical <br>Qualifications Essential</strong><br>• GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable) or proven track record in commensurate roleQualifications Desirable• IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL <strong>Hours of Work (Unsocial Hours) Allowances</strong><br><br>Additional payments are made for working unsocial hours.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Changing and Improving</li><li>Working Together</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/12800?entityId=12800" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/12800?entityId=12800</a>

HM Prison & Probation Service

Receptionist - Walsall (Ref: 12800)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Overview of the job </strong></p><p>This is an administrative role in NPS Divisional headquarters, clusters and functions and reports to the NPS Deputy Director or Head of Operational Function as appropriate</p><p><strong>Summary </strong></p><p>The role is to provide secretarial and administrative support to the Deputy Director or Head of Operational Function by acting as the primary point of contact and assisting in the management of the day to day running of the division, function or cluster through the key tasks of diary coordination, compilation of correspondence and documents and the organisations of meetings and other engagements.</p><p>The job holder will have no line manager responsibilities</p><p><strong>Responsibilities, Activities &amp; Duties</strong></p><p>The job holder will be required to carry out the following responsibilities, activities and duties:</p><p><strong>Manage Deputy Director or Head of Operational Function’s Diary </strong></p><ul><li>Supporting the Deputy Director or Head of Operational Function in meeting business requirements by supporting them to resolve conflicting demands in planning schedules</li><li>Efficient maintenance of the Deputy Director or Head of Operational Function’s diary ensuring that time management is optimised</li><li>Acting as the first point of contact for the Deputy Director or Head of Operational Function, using initiative and responding to and/or directing queries to the relevant parties</li><li>Acting as a screening point for the Deputy Director or Head of Operational Function’s telephone calls, general correspondence and e-mails, highlighting priority work and responding to queries using an understanding of Probation service delivery and the partnership map</li><li>Providing a full range of secretarial and administrative support and assistance to the Deputy Director or Head of Operational Function, producing a range of material from correspondence to complex confidential reports</li><li>Developing and maintaining comprehensive and up-to-date electronic and manual filing systems which support the operational delivery of Probation services and are effective in storing and retrieving key data</li><li>Support planning and finalising of agendas for meetings, overseeing coordination and distribution of paperwork</li><li>Taking minutes at senior management meetings and distributing to relevant parties</li><li>Liaising directly with internal and external colleagues and partners to deal with enquiries and to co-ordinate appointments and engagements</li><li>Keeping up to date with changes in key external partnerships which relate to Probation service delivery</li><li>Contributing towards the organisation and coordination of large-scale divisional events</li><li>Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc</li><li>Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times</li><li>Arranging business travel and accommodation for the Deputy Director or Head of Operational Function.</li></ul><p><strong>Use communication effectively </strong></p><ul><li>Providing information, feedback and advice</li><li>Influencing and persuading</li><li>Participate in meetings where appropriate</li><li>Using appropriate skills, styles and approaches</li></ul><p><strong>Enhance your own performance </strong></p><ul><li>Manage own resources and professional development</li></ul><p><strong>Use information to take critical decisions </strong></p><ul><li>Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary</li><li>Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance</li><li>Plan, implement and manage systems for the exchange of sensitive information, data and intelligence</li></ul><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the Job Holder.</p><p>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh</p><p><strong>Behaviours </strong></p><ul><li>Working Together</li><li>Delivering at Pace</li><li>Making Effective Decisions</li><li>Changing and Improving</li></ul><p><strong>Essential Experience </strong></p><ul><li>Experience of managing diary of a senior executive</li><li>Experience of providing a wide range of management support activities</li></ul><p><strong>Technical requirements </strong></p><ul><li>NVQ Level 2 or equivalent in a relevant subject (or appropriate practical experience)</li><li>IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint</li></ul><p><strong>Hours of Work </strong></p><p>37 </p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Working Together</li><li>Delivering at Pace</li><li>Making Effective Decisions</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>NVQ Level 2 or equivalent in a relevant subject (or appropriate practical experience) IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint.</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Experience and Technical skills.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13119?entityId=13119" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13119?entityId=13119</a>

Diary Manager (Ref: 13119)

Department for Energy Security & Net Zero

Executive Assistant

Surge and Rapid Response - Administrative Officer Multi location (529R)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><strong>Overview of the job</strong><p>This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.</p><p>The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.</p><p>The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.</p><p>The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.</p><p>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p><p>NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.</p><p><strong>Summary</strong></p><p>To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.</p><p><strong>Responsibilities, Activities &amp; Duties</strong></p><p>The job holder will be required to carry out the following responsibilities, activities and duties:</p><p>• To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary.</p><p>• Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating Delius.</p><p>• Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.</p><p>• To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.</p><p>• To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.</p><p>• To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.</p><p>• To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.</p><p>• Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:</p><p>o Process and update computer based and manual files and filing systems</p><p>o Use a range of computer software in providing comprehensive administration support</p><p>o Produce a range of documentation and correspondence</p><p>o To access databases for information as necessary and input information as required</p><p>o Scanning and archiving data, some of which is sensitive and highly confidential</p><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p><p><strong>Behaviours</strong></p><p>• Delivering at Pace</p><p>• Communicating and Influencing</p><p>• Changing and Improving</p><p>• Managing a Quality Service</p><p><strong>Ability</strong></p><p>• Must have proven proficiency in ICT skills across the full range of Microsoft Office applications</p><p>• Must have excellent verbal and written communication skills</p><p><strong>Experience</strong></p><p><strong>Desirable</strong></p><p>• Has worked in criminal justice field</p><p>• Has experience of working in high pressure/stressful working environments</p><p>• Has experience in customer relations</p><p><strong>Technical</strong></p><p><strong>Qualifications Essential</strong></p><p>• GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable) or proven track record in commensurate role</p><p><strong>Qualifications Desirable</strong></p><p>• IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL</p><p><strong>Hours of Work (Unsocial Hours) Allowances</strong></p><p>Additional payments are made for working unsocial hours.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Delivering at Pace</li><li>Communicating and Influencing</li><li>Changing and Improving</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13244?entityId=13244" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13244?entityId=13244</a>

Worcester Receptionist (Ref: 13244)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><strong>Overview of the job </strong>This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.<br><br>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.<strong>Summary </strong>To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.<strong>Responsibilities, Activities &amp; Duties </strong>The job holder will be required to carry out the following responsibilities, activities and duties:• To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary.<br>• Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating Delius.<br>• Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.<br>• To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.<br>• To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.<br>• To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.<br>• To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.<br>• Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:<ul><li>Process and update computer based and manual files and filing systems</li><li>Use a range of computer software in providing comprehensive administration support</li><li>Produce a range of documentation and correspondence</li><li>To access databases for information as necessary and input information as required</li><li>Scanning and archiving data, some of which is sensitive and highly confidential</li></ul><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Delivering at Pace</li><li>Communicating and Influencing</li><li>Changing and Improving</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13251?entityId=13251" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13251?entityId=13251</a>

Redditch Receptionist (Ref: 13251)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p>The job holder will provide administrative support within the Business Hub which includes - </p><p>Post sorting and distribution, filing, photocopying, visitor updates, Internal mail, E-mails and correspondence </p><p>This is a non-operational job with no line management responsibilities. </p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Delivering at Pace</li><li>Managing a Quality Service</li><li>Changing and Improving</li></ul><h4>Benefits</h4>Alongside your salary of £24,527, HM Prison &amp; Probation Service contributes £7,105 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13225?entityId=13225" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13225?entityId=13225</a>

Support Services Administrator (SSA) Business Hub (Ref: 13225)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Overview of the job</strong></p><p>This is an administrative support job in an establishment.</p><p><strong>Summary</strong></p><p>The job holder will provide administrative support to ensure the safe and secure keeping of prisoners’ files, past and present and to action requests in a timely manner to aid effective record keeping in line with local procedures.</p><p>This is a non-operational job with no line management responsibilities</p><p><strong>Responsibilities, Activities and Duties</strong></p><p>The job holder will be required to carry out the following responsibilities, activities and duties:</p><p>• Undertake filing on a daily basis to provide effective record keeping in line with local procedures</p><p>• Request and receive information/records from other establishments</p><p>• Store records appropriately / forward the back record or abscond record to the requesting establishment in a timely manner</p><p>• Send, collect and distribute faxes to appropriate staff</p><p>• Deliver and collect post where appropriate</p><p>• Maintain the filing system of the previous year’s files so they are moved to archive and the oldest archive years files are sent for destruction in accordance with required standards (e.g. data protection)</p><p>Undertake other administrative tasks including :</p><p>• Provide administrational assistance in area of work</p><p>• Maintain accurate filing system for area of work</p><p>• Respond to queries relating to area of work, redirecting where required</p><p>The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder</p><p><strong>Behaviours</strong></p><p>• Developing Self and Others</p><p>• Communicating and Influencing</p><p>• Working Together</p><p>• Managing a Quality Service</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £24,527, HM Prison &amp; Probation Service contributes £7,105 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13275?entityId=13275" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13275?entityId=13275</a>

SSA : Records - HMP Hewell (Ref: 13275)

<h4>Job summary</h4>This position is based nationally.<h4>Job description</h4><p><strong>Applicants must be completing a sandwich course/internship degree qualification and studying towards a psychology degree</strong></p><br><p><strong>Overview</strong></p><p>Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area.</p><p>The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description.</p><p>This is a non operational role which may involve contact with prisoners depending on their area of work.</p><p>This role has no line management responsibilities.</p><p><strong>Characteristics</strong></p><p>Typical tasks associated with this Group Profile include:</p><p>• Organise, produce and maintain accurate records for area of work</p><p>• Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment</p><p>• Complete monitoring returns for area of work</p><p>• Input requisitions on to the finance database and process requisitions for defined area of work</p><p>• Co-ordinate any awareness sessions for area of work</p><p>• Prepare paperwork for checking by manager, conducting initial checks as required</p><p>• Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared</p><p>• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required</p><p>• Collate information relating to relevant Service Delivery Indicators (SDI’s)</p><p>• Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points</p><p>Job Descriptions relating to this Group Profile The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.</p><p>• Business Administrator : Activity Hub</p><p>• Business Administrator : Business Hub</p><p>• Business Administrator : Equality</p><p>• Business Administrator : Estates</p><p>• Business Administrator : Management Coordinator</p><p>• Business Administrator : Offender Management Hub</p><p>• Business Administrator : People Hub</p><p>• Business Administrator : Programmes</p><p>• Business Administrator : Psychology</p><p>• Business Administrator : Safe Decent and Secure</p><p>• Business Administrator : Safer Custody</p><p>• Business Administrator : Security Intelligence Collator</p><p>• Business Administrator : Substance Misuse and Drug Strategy</p><p>• Business Administrator : Healthcare</p><p>• Business Administrator : Observation, Categorisation and Allocation (OCA)</p><p>• Business Administrator : Establishment Television Systems</p><p>• Business Administrator: Mobilisation, Transition and Transformation Administration Support</p><p>• Business Administrator: Regional Admin support Wales</p><p>• Business Administrator: Regional Estates Team</p><p>• Business Administrator: Safe Decent and Secure Benchmark</p><p>• Business Administrator: Equality Benchmark</p><p>• Business Administrator: Safer Custody Benchmark</p><p>• Business Administrator: Resettlement Worker Benchmark</p><p>• Business Administrator: OMU Benchmark</p><p>• Business Administrator: Regional Admin Support (North East)</p><p>• Business Administrator: Regime Development</p><p><strong>Essential Skills/ Qualifications/ Accreditation/ Registration</strong></p><p>Job holders must complete specific training in their specialism once they take up post.</p><p>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh</p><p><strong>Hours of Work and Allowances</strong></p><p>37 hour working week</p><p><strong>Behaviours</strong></p><p>• Changing and Improving</p><p>• Communicating and Influencing</p><p>• Working Together</p><p>• Managing a Quality Service</p><p>• Delivering at Pace</p><h4>Person specification</h4>Please refer to Job Description<h4>Languages</h4>Written and spoken English<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Working Together</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £28,122, HM Prison &amp; Probation Service contributes £8,146 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13160?entityId=13160" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13160?entityId=13160</a>

HMPPS University Sandwich Placement- Psychology Services (Ref: 13160)

<p>Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.</p><p>We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.</p><p>We actively deliver services that are culturally responsive to the needs of the children, parents and carers we work with to deliver equality, diversity and inclusivity in all we do.</p><p>We have an exciting opportunity within the Placements Team– part of our Business Support Service for a self-motivated Business Support Officer providing essential support to our practice staff members. </p><p> Your tasks will include oversight of quality, monitoring and analysis of KPIs. You will also monitor, co-ordinate and supervise the work of a small team of Business Support Assistants maintaining oversight and monitoring of processes ensuring consistency and maintaining staffing rotas. You will receive training and support in all areas.</p><p>You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines; you must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach</p><p>We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.</p><p>This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.</p><p><strong><em>About you:</em></strong></p><p>You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.</p><p>Key skills we will be looking for in your personal statement include:</p><ul> <li>Microsoft programmes: Excel, Word, Teams, Outlook</li> <li>Good communication and organisational skills</li> <li>Good soft skills: active listening, working with key stakeholders of all levels</li> <li>The ability to independently interpret and analyse information and facts to solve</li> <li>varied problems</li> <li>The ability to manage a process, ensuring accurate and timely outputs</li> <li>Able to resolve internal/external issues and provide a solution focused response</li> <li>Attention to detail with an ability to work accurately e.g literacy and numeracy</li> <li>Experience of working in a pressured environment, dealing with several conflicting and changing priorities effectively to achieve business objectives.</li></ul><p><em> </em></p><p><strong><em>Additional Information:</em></strong></p><p><strong>Onboarding Process: </strong>Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian Including Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.</p><p><strong><em>Our Benefits:</em></strong></p><ul> <li>A generous <strong>annual leave package of 30 days annual leave</strong>, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.</li> <li><strong>Free on-site parking</strong> at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!</li> <li>Full access to our amazing <strong>internal employee benefits</strong> scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health &amp; Fitness and Personal Wellbeing support and much more!</li> <li><strong>Flexible </strong>and<strong> hybrid</strong> working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.</li> <li><strong>Pension Scheme</strong> - You will receive a generous local government career average pension scheme in line with the local government pension scheme.</li> <li>Career development opportunities</li> <li>Regular development discussions</li> <li>Mental health / emotional support – <strong>24/7 employee assistance programme</strong></li></ul><p><strong>For further information on this role, please contact Matt McHale - Business Support Team Leader - Placements - <a href="mailto:matthew.mchale@birminghamchildrenstrust.co.uk" target="_blank">matthew.mchale@birminghamchildrenstrust.co.uk</a> / Mobile: 07484 592 174</strong><strong><a href="mailto:matthew.mchale@birminghamchildrenstrust.co.uk" target="_blank"></a></strong></p> <p><strong>Benefits</strong></p><p><strong>Help us to change children and young people’s lives</strong><strong>!</strong></p><p>At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.</p><p><strong>Why Join Us?</strong></p><ul> <li><strong>Impactful Work</strong> - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.</li> <li><strong>Supportive Environment</strong> - enjoy a supportive and collaborative work culture where your contributions are valued.</li> <li><strong>Career Development</strong> - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.</li> <li><strong>Generous Benefits</strong> - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.</li></ul><p><strong>Our Values</strong></p><p>We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.</p><p>We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.</p><p>We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.</p><p>Join us and together, we can create a brighter future for all.</p><p><strong>Safeguarding</strong></p><p>At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people. </p><p>Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.</p><p>The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people. </p><p>We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.</p>Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.





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Birmingham Children's Trust

Business Support Officer

<h4>Job summary</h4><p> From time to time, a criminal case ends with a wrongful conviction or sentence – there might not have been a crime at all, the wrong person might have been convicted, or the process might have failed so significantly that the conviction is unsafe.</p><p>The Business Services team is a small team that manages a lot of the administration functions for the Commission. We deal with reception, incoming and outgoing post, scanning of post and applications from those seeking a review of their conviction and the sending of application packs. We also manage travel and accommodation bookings, couriers and stationery.</p><p>We are looking for an enthusiastic, adaptable and self-starting person to join the team on a permanent basis. The successful candidate will be friendly, approachable and comfortable in a multi function role.</p><p>This is an office-based role in central Birmingham.</p><p>The CCRC is committed to equality and to being an inclusive organisation. ​Wellbeing, diversity and inclusion are at the heart of our culture, and we provide an environment where everyone is heard, valued and respected. We welcome people who will bring diversity of thought and provide constructive challenge. </p><h4>Job description</h4><p><strong>Role Purpose</strong></p><p>To provide flexible and responsive administrative support across all functions within Business Information Services. It is an integral part of Business Information Services and covers a range of tasks across all the business support areas including reception and records management. <br></p><p><strong>Key Responsibilities &amp; Tasks</strong></p><p>General</p><ul><li>Scan incoming post, documents and routine case material, including preparation, profiling, electronic routing and filing.</li><li>Deal with ad hoc scanning requests in an efficient and timely manner.</li><li>Various administrative duties including faxing, shredding, photocopying (e.g. committee bundles, as required.</li><li>Triage incoming e-mails to the Info box, forwarding as appropriate.</li><li>Booking travel and accommodation for staff members</li><li>Order stationery and other office supplies when needed</li><li>Manage courier bookings as required.</li></ul><p>Reception Duties</p><ul><li>Operate and manage the switchboard, answering all incoming calls in a professional and helpful manner and in accordance with the Commission’s telephone protocol procedures.</li><li>Advise building security staff of all expected visitors and ensure that all visitors to the Commission have the appropriate authority and security pass</li><li>Maintain a mailing database and mail information packs and other literature</li><li>Assist with difficult callers utilising excellent communication skills, tone and manner to diffuse potentially volatile situations. </li></ul><p>Records Management</p><ul><li>Assist with processing public body documents in accordance with established guidelines and procedures where required</li><li>Process and manage off-site storage activity as required</li><li>Ensure that full and accurate audit trails are maintained for all material handled by the Commission, including classified material and exhibits. Act upon the recommendations of any external or internal audits</li></ul><p>Post</p><ul><li>Responsibility for the Commission’s incoming and outgoing post operations, including post opening and dispatch, franking of outgoing mail and organising special and controlled deliveries in accordance with correct procedure.</li><li>With the DRO, identify and implement developments and improvements to processes and procedures to maximise the effectiveness of the post operation.</li><li>Escalate problems with both incoming and outgoing post with the necessary points of contact, in liaison with the Facilities Adviser.</li><li>Requests for Information and Subject Access requests</li><li>Print, collate and post responses to Subject Access Requests where sending hard copy</li><li>Print, collate and post responses to FOI Requests where sending hard copy </li></ul><h4>Person specification</h4><p><strong>Essential Criteria:</strong></p><ul><li>Educated to at least GCSE standard or equivalent, with a minimum of 5 passes at C or above (or equivalent) including English Language and Maths. Or having experience that demonstrates the intellectual ability associated with the educational requirement.</li><li>Previous experience of working in an administrative position, telephony experience essential.</li><li>Ability to establish co-operative and effective working relationship with others</li><li>Ability to follow instructions and work to tight deadlines set by others and self.</li><li>Ability to organise and prioritise workload.</li><li>Well-developed oral and written communication skills</li><li>The ability to speak in a confident manner over the telephone.</li><li>Ability to work on own initiative and without supervision seeking assistance as appropriate.</li></ul><h4>Qualifications</h4>Educated to at least GCSE standard or equivalent, with a minimum of 5 passes at C or above (or equivalent) including English Language and Maths. Or having experience that demonstrates the intellectual ability associated with the educational requirement.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £25,582, Criminal Cases Review Commission contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We offer a wide range of benefits, including flexible working options. You can also look forward to:</p><ul><li>A Civil Service pension - this will see us making a significant contribution to your pension fund</li><li>29 days' annual leave allowance (pro rata), in addition to eight statutory bank holidays and special leave allowance for your birthday</li><li>Generous paid maternity, paternity and shared parental leave (SPL) which is in excess of the statutory minimum</li><li>We have flexible working patterns, including access to a flexible working scheme;</li><li>We also operate a flexi time system which means you can build up to two additional days off per month</li><li>Reimbursement for work related travel, subsistence, and expenses</li><li>3 paid volunteering days per year</li><li>Access to retail discounts and a cashback site</li><li>Occupational Health Services and an Employee Assistance Programme</li><li>Free eye tests and a contribution towards lenses or spectacles for VDU users</li></ul><p>To find out more and apply, please visit our website.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p><strong>Selection process timeline:</strong></p><p>Applications should be submitted no later than <strong>23:55</strong> on the<strong> 16 January 2026.</strong></p><p>When you complete your online application, you will be asked to provide:</p><p><strong>Step One: Application form</strong></p><p>Details of your employment history, qualifications, any professional memberships, availability and our equal opportunities monitoring questions. You will also be asked some questions about our essential requirements for the role.</p><p>After submitting your application form, if you meet the essential requirements for the role, you will then be asked for the following:</p><p><strong>Step Two: Criteria questions</strong></p><p>You will receive an email with a link to provide us with evidence of how you meet the criteria listed within the Person Specification. It is essential that you give evidence, using examples, of proven experience/ competencies when addressing these criteria. You will need to submit your responses to the criteria questions before the closing date of the vacancy. </p><p>Please note that if you have not met the essential requirements for the role within your application form, you will not be asked the criteria questions. Applications must be submitted via our recruitment portal. CVs will not be accepted.</p><p><strong>Shortlisting</strong></p><p>The panel will shortlist against the essential criteria for this role. Shortlisting is expected to be completed by <strong>23 January 2026</strong> and all shortlisted candidates will be advised of the outcome shortly afterwards.</p><p><strong>Assessment</strong></p><p>Shortlisted candidates will be invited to attend a panel interview during week commencing <strong>01 February 2026</strong> via Microsoft Teams. </p><p><strong>Offer</strong><br></p><p>Our aim is to inform successful candidates by week commencing <strong>09 February 2026.</strong></p><p>Please note, the above dates are subject to change. It may not be possible to accommodate alternative requests for assessment and interviews. Please refer to candidate pack for the indicative timeline.</p><p>As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the HR team in the first instance.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : CCRC HR Team</li><li>Email : <a href="mailto:hr@ccrc.gov.uk" target="_blank">hr@ccrc.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr@ccrc.gov.uk" target="_blank">hr@ccrc.gov.uk</a></li></ul><h4>Further information</h4><a href="https://careers.ccrc.gov.uk/home" target="_blank">https://careers.ccrc.gov.uk/home</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU4NTcmdmVyaWZ5PTI1NWEyNGNmMmU3MzFjNzFmODYwMjhjYzQ3ZjNmZmFmJnJlcXNpZz0xNzY2MjA0NTY5LWNiZjEyODA2ZWRkYTFlYjcxZjY0YzdkODkyYjg5OWQxOTE4YTkwOTM=" target="_blank">Candidate Information Pack - Business Services Administrator Opens in new window</a> (pdf, 977kB)

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