Remote (On-Site)
Permanent, Full time
£42,708 - £45,718
37
Job introduction
Permanent full time role (37 hours) with a starting salary of £42,708.
For an informal discussion, please contact nathan.crew@brighton-hove.gov.uk - IT&D Service Manager - Platform Engineering.
About the role
We are seeking a highly skilled and experienced Senior Analyst to complement an established team of highly skilled Analysts who are all committed to providing high quality services across Microsoft 365 capabilities, databases, business process automation and telephony.
The role will report to the Platform Engineering’s Service Manager within IT & Digital providing a supportive environment where self-development is encouraged, and you will be responsible for the technical development of staff to ensure the Council provides a capable and responsive high-quality service.
The successful candidate will be responsible for ensuring the efficient operation, maintenance, and support of our telephony technology. This role requires a deep understanding of telephony technologies, excellent customer engagement skills, and the ability to build strong working relationships with stakeholders.
As part of Orbis, a shared services partnership between Brighton and Hove City Council, East Sussex County Council, and Surrey County Council, you’ll also have exposure and opportunities beyond the immediate Council, should you wish.
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here CV guidance and Shortlisting questions guidance as this gives important advice which will increase your chance of success in the shortlisting process.
Additional information
Remote working with occasional attendance in the office – There is the option for the suitable candidate to choose to work mostly from home. Attendance at the office with reasonable notice would be required on occasion. This notice would be subject to local team and service working arrangements. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit Why work for us
Company information
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and How we create a fair and inclusive workplace.