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<h2>About the job</h2>Salary: £45,718 - £48,710 a year pro rata plus £5,000 market supplement allowance and £3,203 car benefit allowance a year pro rata Hours per week: 37 Contract type: Fixed term for 12 monthsThis position is available as a secondment opportunity for 1 year. If you are a permanent LBC employee, you must have written approval (an email will suffice) from your manager prior to applying and a copy will need to be submitted with your application. Please note: we will not be able to proceed with your application form without your manager’s permission.Are you passionate about making a difference in the lives of young people leaving care? Do you have the experience, resilience, and leadership skills to help shape and deliver high-quality support services to care leavers as they move into adulthood?We’re looking for a Deputy Team Manager to join our dynamic Leaving Care Team, supporting young people aged 16–25 on their journey to independence. This is your opportunity to be part of a dedicated, multi-disciplinary team making a lasting impact.As Deputy Team Manager, you’ll work closely with the Team Manager to lead and inspire a committed team within our Corporate Parenting Service. You'll help shape service delivery, manage resources and budgets, and support frontline professionals to deliver tailored interventions that meet the complex and evolving needs of care-experienced young people.Your key responsibilities will include:<ul><li>Supporting the operational management of the Leaving Care Team.</li><li>Leading on complex casework, including safeguarding and statutory responsibilities.</li><li>Coaching, mentoring, and supervising staff to maintain high standards of practice.</li><li>Contributing to training and staff development.</li><li>Representing the service at internal and external meetings.</li></ul>You’ll ensure children and young people’s voices are heard, their individual needs are understood, and their welfare safeguarded – all while striving for the best possible outcomes in education, health, employment, and emotional well-being.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking a confident, empathetic leader with:<ul><li>Substantial experience in a children’s social care environment, especially with safeguarding, child protection, and statutory casework.</li><li>A strong track record of complex decision making and supporting practitioners through high-risk cases.</li><li>Excellent knowledge of relevant legislation, frameworks, and performance standards related to Children’s Services.</li><li>Experience in coaching, mentoring and developing staff, helping teams to thrive and deliver exceptional care.</li><li>Ability to write complex reports and communicate effectively across a range of audiences.</li><li>A recognised professional Social Work qualification (DipSW, CQSW or equivalent) and current Social Work England registration.</li></ul>If you’re committed to empowering care leavers and supporting your team to provide outstanding services, we’d love to hear from you.<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1508994&amp;ptId=11492" target="_blank">download: Deputy Team Manager - Leaving Care Team - JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1508995&amp;ptId=11492" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Deputy Team Manager - Leaving Care Team

Job Title: Fire Safety Inspector (WCA) Starting Salary: £42,672 Watch Commander Development with the opportunity to progress to £46,707 Watch Commander B - per annum (pro rata for part time)&nbsp; Hours: 42.0 Location: Stevenage Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>The Fire Safety Team is a highly skilled and dedicated group of professionals committed to protecting the community by ensuring the highest standards of fire safety across a wide range of complex premises. Serving the residents and businesses of Hertfordshire, the team plays a vital role in safeguarding lives and property through expert risk assessments, thorough inspections, and clear, actionable guidance.With a shared vision of creating safer environments through proactive fire prevention and compliance with legislation, the team is composed of fire safety inspectors, technical advisors, and administrative support staff, all working collaboratively.<h4>About the role</h4>As a Fire Safety Inspector, you will carry out risk-based inspections across all categories of premises, including complex buildings. You will evaluate fire safety plans, provide technical advice to statutory bodies and commercial clients, and ensure consistent and proportionate enforcement of fire safety legislation. Your work will directly support the fire service’s statutory obligations and help reduce risk to the community.Key responsibilities include:<ul><li>Inspecting complex premises and assessing fire risks.</li><li>Preparing detailed reports and issuing enforcement or legal notices where necessary.</li><li>Reviewing fire safety measures in regulated or licensed premises.</li><li>Gathering evidence in line with legal requirements and representing the fire authority in court when needed.</li><li>Mentoring and training junior staff and supporting consistent service delivery.</li><li>Conducting research and contributing to strategic projects.</li><li>Advising businesses, the public, and internal teams on fire safety under the Regulatory Reform (Fire Safety) Order 2005.</li></ul>We are looking for a confident, knowledgeable, and experienced fire safety professional who can work independently and as part of a team. You should be comfortable dealing with complex technical matters, mentoring others, and representing the service in formal settings. A strong understanding of fire safety legislation and a commitment to public safety are essential.<h4>About you</h4>Essential Criteria<ul><li>Proven ability to read and interpret detailed plans and architectural drawings.</li><li>Ability to assess and validate complex fire risk assessments.</li><li>Strong communication skills across various levels, including technical discussions.</li><li>Understanding of fire behaviour and development.</li><li>Ability to assess and manage workloads effectively.</li><li>Skilled in writing clear, concise reports and letters for a range of audiences.</li><li>In-depth knowledge of fire safety legislation and guidance for complex premises.</li><li>Completion of Edexcel Level 4 Diploma in Fire Safety (Fire Auditors) (QCF) or equivalent.</li><li>Competent in using IT systems including databases, word processing, and spreadsheets.</li><li>Full UK driving licence and willingness to use a personal vehicle for work.</li><li>Flexibility to work outside normal hours when required.</li></ul>Desirable Criteria<ul><li>At least three years’ experience in fire safety inspections across a variety of building types.</li><li>In-depth knowledge of fire service operations and their interaction with fire safety guidance.</li><li>Familiarity with current Hertfordshire County Council IT systems.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To hear more about this opportunity please contact <a href="mailto:kathleen.montgomery@hertfordshire.gov.uk" target="_blank">kathleen.montgomery@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 30th/31st July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Fire Safety Inspector (WCA)

Job Title: Fire Safety Advisor Starting Salary: Green Book - £37,035 progressing to £40,476/Grey Book - £40,041 Crew Commander Development to progress to £41,767 Crew Commander Competent per annum (pro rata for part time) – pay award pending Hours: Green Book 37/Grey Book 42 Location: Stevenage Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>Join our dedicated team committed to reducing fire risk and ensuring public safety across Hertfordshire. We work collaboratively with businesses, statutory bodies, and the community to uphold fire safety standards and provide expert guidance.<h4>About the role</h4>As a Fire Safety Advisor, you’ll carry out inspections of simple premises to assess fire risks and ensure compliance with safety regulations. You’ll produce clear reports, and provide expert advice to businesses, the public, and internal teams. Your role will also involve reviewing safety measures in licensed premises, supporting legal processes, and contributing to strategic projects that help keep Hertfordshire safe.We are looking for a proactive, detail-oriented individual with a passion for public safety and a strong understanding of fire safety principles. You should be confident in communicating technical information and capable of working independently and as part of a team.<h4>About you</h4>Essential Criteria<ul><li>Ability to read and interpret simple plans and architectural drawings.</li><li>Strong communication skills across various levels.</li><li>Proficient in writing clear, concise reports and letters.</li><li>Competent in using IT systems including databases, word processing, and spreadsheets.</li><li>Willingness to use a personal vehicle for work duties.</li><li>Flexibility to work outside normal hours when required.</li><li>Full UK driving licence</li></ul>Desirable Criteria<ul><li>Level 3 Certificate in Fire Safety (Fire Auditors) (QCF) or equivalent.</li><li>Knowledge of fire service operations and their interaction with fire safety guidance.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Regulatory Services, level REG10 job profile. Please locate this via:Job profiles - Regulatory servicesTo hear more about this opportunity please contact <a href="mailto:kathleen.montgomery@hertfordshire.gov.uk" target="_blank">kathleen.montgomery@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Dates: 30th/31st July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Fire Safety Advisor

Job Title: Vision Rehabilitation Specialist/ VRS Apprentice (Community Care Officer) Starting Salary: Level 10 - £37,035 progressing to £40,476 - per annum – pay award pending + £1000 welcome payment, lease car &amp; relocation - terms apply Hours: 37 hours per week Location: Countywide Contract Type: Permanent Directorate: Adult Care ServicesVRS Apprenticeship:Salary Range: Level 8 - £30,559 progressing to £33,366 - with opportunity to progress to Level 10 upon completion of the apprenticeship and successful job application to the VRS position. Contract Type: 2 Year Fixed Term or Secondment opportunity for the duration of the apprenticeshipThis is an exciting opportunity to join Hertfordshire County Council’s Sensory Services, based at Farnham House, Stevenage.We are looking for a VRS to join our dynamic multi-disciplinary team, whose focus is on enabling individuals with visual impairments, deaf/ hard of hearing and deafblindness to achieve optimum control of their lives, through the process of rehabilitation. Ideally you will have already achieved qualification to undertake this role and have experience of providing relevant support to individuals within their home and the wider community.If you have other relevant qualifications or would be interested in undertaking the VRS Apprenticeship, we still want to hear from you.<h4>About the team</h4>Sensory Services is a county-wide service, working with both children and adults with sensory needs. We are seen as a flagship service, especially for the work that we do with the Sensory Strategy, influencing and shaping, keeping people with sensory needs at the heart of our work, working closely with partners.Equally, in our team, we are proud to have a fully inclusive, diverse team of VRS, VRS apprentices, Community Care Officers (CCO), social worker and deafblind workers. We use assessment tools and support plans for the people we support and their carers to carry out assessments in the person’s own home.We provide rehabilitation input using an outcome focused approach including provision of low vision aids, rehabilitation training in orientation, mobility, and daily living skills.We provide additional in-house training to enable you to support people for example, short courses on specific conditions e.g. dementia/ complex needs, knowledge of Safeguarding/ Mental capacity Act and functional assessments (such as providing rails or other equipment)You will be supported by our committed and supportive team including professional supervision. Hertfordshire County Council offers excellent opportunities for flexible working and professional development.Hertfordshire County Council offers excellent opportunities for flexible working and professional development.<h4>About the role</h4><ul><li>Work collaboratively and build professional trusting relationships with our clients, their carers’, and other organisations. With excellent communication skills you will contribute to the development of services, looking at ways to improve the customer journey experience.</li><li>Deliver tailored packages of Rehabilitation around daily living skills and mobility using a person centred strengths based approach</li><li>Ensure the safe use of a wide range of specialist equipment with an up-to-date knowledge of: eye conditions and treatments, along with knowledge of the practical application of teaching and learning theories.</li><li>Undertake assessments and review their outcomes</li></ul><h4>About you</h4>Essential<ul><li>Qualification i.e.: Diploma/ Foundation degree in Rehabilitation studies (Visual Impairment) or willingness to complete the Rehab Apprenticeship as required by the University: Vision Rehabilitation Specialist (Adults) - Higher Apprenticeship - FdSc - 2025/26 Entry | Birmingham City University and note the Entry Requirement in term of minimum qualification and experiences required for the course. It is important to be aware that by doing Apprenticeship, you will be expected to be away from home for a period of time during the course, travel and accommodation will be provided)</li><li>Registered with Rehabilitation Professional Workers Network and/or Habilitation VI UK (formerly MISE).</li><li>Experience of working with adults and children with visual impairment including those with additional disabilities/ support needs</li><li>Excellent verbal and written communication skills</li><li>Driving licence to travel county-wide for meetings and community visits.</li></ul>Desirable<ul><li>For VRS apprentice - You will be expected to register with Rehab Worker Professional Network as part of your apprenticeship and to maintain your registration once qualified.</li><li>Understanding of the Care Act, and other statutory legislations within the Adult Social Care and Children’s Services, relevant to the role.</li><li>Experience of working in statutory services, working with multi-disciplinary professionals and familiar with contributing to safeguarding practice.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 or Level HSC8 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:Lynsey.Patterson@hertfordshire.gov.uk" target="_blank">Lynsey.Patterson@hertfordshire.gov.uk</a> or <a href="mailto:Isabelle.Worth@hertfordshire.gov.uk" target="_blank">Isabelle.Worth@hertfordshire.gov.uk</a> for an informal discussion about the role.This is a rolling advert and applications will be considered as an when receivedFor VRS Apprentices - Assessment Centre selection days for shortlisted candidates, will be held either online or at Birmingham City University. please keep April 2026 free as slots will be allocated following shortlisting.Start date at university for successful candidates will be September 2026 - Induction week. You will be required to attend University for the whole induction week and prepare for all University block weeks throughout the academic year.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Vision Rehabilitation Specialist

<h2>About the job</h2>Luton Governor Services are looking for individuals to become school governors.&nbsp; You would be part of a friendly and supportive team of governors who contribute greatly to the continued success of each school.Governors are people like you – you do not need to be a parent, but you do need to be over 18 and have a passion about improving the standard of education for all pupils in Luton schools.&nbsp; Any additional skills you have in either your work or family life is a bonus.This is a voluntary role and you will be fully trained and supported throughout – meetings are generally held in the evenings and are a mixture of face to face and online.School Governors work together to carry out their core functions:<ol><li>ensuring there is clarity of vision, ethos and strategic direction</li><li>holding executive leaders to account for the educational performance of the organisation and its pupils and the performance management of staff</li><li>overseeing the financial performance of the organisation and making sure its money is well spent</li></ol>Governors must also ensure that the governing body complies with all legal and statutory requirements.<h2>Benefits from becoming a governor</h2><ul><li>The opportunity to develop new skills and to strengthen existing ones.</li><li>An opportunity to strengthen your own CV for future work opportunities or voluntary roles</li><li>The opportunity to practise work talents. As part of a team, being a school governor will give you the opportunity to work with a wide range of people from a variety of social, cultural and religious backgrounds.</li><li>The opportunity to gain an understanding of the decision-making process of school governing bodies and an awareness of the education system as a whole.</li><li>The opportunity to make a real difference and the chance to contribute to the good of the community, leading to personal satisfaction and a sense of achievement.</li><li>The opportunity to undertake training provided by the Local Authority on various aspects of the governor role.</li></ul><h2>How to apply</h2>*Please do not apply on this website*To submit an application, please follow this link:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Education_and_learning/Schools_and_colleges/Governors/Pages/luton-governor-services.aspx" target="_blank">https://m.luton.gov.uk/Page/Show/Education_and_learning/Schools_and_colleges/Governors/Pages/luton-governor-services.aspx</a>&nbsp;<h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1294587&amp;ptId=11484" target="_blank">download: nga-governor-role-description .pdf</a></li></ul>





<ul></ul>

Maintained School Governor

<h2>About the job</h2>Salary: £26,409 - £28,624 a year Hours per week: 37 or 20 hours a week Contract type: PermanentAre you a compassionate and experienced professional looking to make a difference in social care? Luton Council is looking for a Senior Support Worker to join our dedicated team. This role involves advocating for individuals’ needs, supporting their daily care experience, and ensuring a safe, inclusive, and respectful environment.In this rewarding and varied role, you'll take the lead in delivering high-quality support that puts people first.Key Responsibilities include: Individual Advocacy: Act as a strong advocate for individuals, ensuring their needs and preferences are respected in all aspects of their day care experience.Team Collaboration: Work effectively both independently and as part of a team, ensuring seamless care delivery and support.Equality in Service: Recognise and address any discrimination in service delivery or in the workplace, taking appropriate action as needed.Community Knowledge: Apply your understanding of the challenges facing individuals with learning disabilities and work to meet their unique needs.Please note this role does not attract sponsorship.<h2>About you</h2>Essential Skills and Requirements:Experience: Demonstrable background in community work or social care services, in either a paid or voluntary capacity.Flexible Working: Your hours will be between 9 – 5 and flexibility with start and end times to meet service needs, however, your manager will discuss with you your confirmed start and end times. In a case of service wide disruption, willingness to work shifts, including split-shifts, sleep-in, and waking night duties.Mobility: Ability to travel across multiple locations to support service demands.Health &amp; Safety: Physical capability to lift, move, and handle individuals and equipment using appropriate aids, in line with Health and Safety regulations after training.Communication: Strong spoken English skills to effectively converse with the public and provide accurate advice.Education and training: Have or be willing to work towards a QCF Level 3 in Care<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.On occasions, we may close a vacancy early due to a very high number of applications being received.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1564102&amp;ptId=11488" target="_blank">download: L4 Senior Support Worker - Day Opportunities PREF103587 202209 sept22.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1564103&amp;ptId=11488" target="_blank">download: ASC+Map-compressed.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1564104&amp;ptId=11488" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Senior Support Worker

Job Title: Customer Interaction Officer Starting Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage with hybrid working Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>We are currently seeking a Customer Interaction Officer to join our Customer Interaction Team. This role offers an exciting opportunity to handle highway enquiries in a challenging yet rewarding environment. We are looking for a highly motivated and enthusiastic individual to become part of our dynamic team.<h4>About the role</h4>The position involves managing Complaints from the public and elected officials in a fast-paced setting. The successful candidate will need to effectively manage their time and prioritise tasks.Most Complaints are handled via email, so strong writing skills tailored to different audiences and attention to detail are essential. Our team handles over 2000 cases monthly, requiring logging, chasing, and responding as needed.Each of these cases need to be thoroughly investigated using our various systems. We aim to respond to as many as we can ourselves so you would be expected to learn the highways knowledge and systems to a high level to do this.This role allows you to make a significant impact on the highway service by investigating and responding to various complaints. We encourage a proactive approach to service improvement, which is a key aspect of this position. Covering all aspects of highways, this role provides ample opportunities for learning and growth within the service.<h4>About you</h4>Essential:<ul><li>Proven track record of delivering excellent customer service.</li><li>Previous experience of working to a high standard within agreed KPIs</li><li>Strong interpersonal skills</li><li>Team working</li><li>Excellent communication skills</li><li>Competent in working with Microsoft packages including Word, Teams, Outlook and Excel</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:joe.moir@hertfordshire.gov.uk" target="_blank">joe.moir@hertfordshire.gov.uk</a> or <a href="mailto:magdalena.lennox@hertfordshire.gov.uk" target="_blank">magdalena.lennox@hertfordshire.gov.uk</a>&nbsp;for an informal discussion about the role.Interview Date: w/c 28th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Interaction Officer

Job Title: Head of Digital Services Starting Salary: £59,537 progressing to £66,642 per annum – pay award pending Hours: 37 Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>Are you an experienced Manager of IT or Digital Services? We are looking for an exceptional leader, with a strong background of working within a complex organisation and managing a team with a diverse skill set. With proven project management skills and an ability to alter the scope and process of projects and where appropriate, to ensure the best outcome for users and the organisation. You will manage many deadlines, projects, and tasks simultaneously and have a strong strategic view of the team/Service and build a vision for the future. Digital Services have a continuous replacement programme of applications and systems, IT infrastructure and communications equipment for Community Protection Directorate (CPD) and Fire Control. You will be involved in gathering user requirements and creating specification, assisting in procurement, and implementing new infrastructure and communications equipment.<h4>About the role</h4>You will be responsible for:<ul><li>Management of the Fire Control programme, responsible for a collaborative mobilising system </li><li>Line management of two Support Manages.</li><li>Managing and procuring of digital and IT contracts inline with public sector regulations.</li><li>Designing and implementing policies that are clearly aligned with team and service priorities </li><li>Strong financial responsibility, you will oversee a capital budget circa £1.5 million and a revenue budget of £2.1million.</li><li>Leading the team and the service on a continual improvement journey.</li><li>Develop and implement the Digital Strategy and Road Map for Digital solutions for CPD for the next five years.</li></ul><h4>About you</h4>Essential <ul><li>Detailed knowledge and experience in Digital Services and Information Technology</li><li>Experience preparing and evaluating tenders for contract award</li><li>Experience in managing complex programs and projects with multiple deadlines</li><li>Experience of managing a capital and revenue budget and creating capital bids and business cases</li><li>Substantial experience in managing a team</li><li>Knowledge of data reporting and Power Bi</li></ul>Desirable<ul><li>Familiar with data warehouse or similar data technology</li><li>Understanding of fire sector specific applications</li><li>Experience of Airwave and or Emergency Service Network</li></ul>You can shape the future digital platforms of CPD which will be a fast paced and rewarding role. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 14 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:David.Dawe@hertfordshire.gov.uk" target="_blank">David.Dawe@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 4th &amp; 5th August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV along with a Supporting Statement addressing how you meet the essential or desirable criteria. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.





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Head of Digital Services

Job Title: Business Support Officers Starting Salary: £24,790 nopportunity to progres to £27,269 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Hertfordshire/East Herts/Welwyn Hatfied/Broxbourne/St Albans/Dacorum&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?The Business Support Officer role provides is a varied role working as part of a team of business support staff supporting out Services for Young People Teams who work with vulnerable young people to address emerging needs &amp; &nbsp;improve life chances, the role provides a full range of reception / front of house, administrative and general office duties to support the full offer to young people.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>We have the following vacancies:Business Support Officer SfYP St Albans &amp; Dacorum We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.The role is primarily office based and will require the ability to travel across several HCC sites in the St Albans &amp; Dacorum area.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>Business Support Officer SfYP East Herts/Welwyn, Hatfield &amp; Hertsmere &amp; Broxbourne We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.The role is primarily office based and will require the ability to travel across several HCC sites in the East Herts, Welwyn Hatfield &amp; Broxbourne areasContact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a><h4>About you</h4>Essential:<ul><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence. Experience in taking notes would be beneficial,</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contactContact for enquiries <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> &nbsp;for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Business Support Officers

Job Title: Business Support Supervisors Starting Salary: £33,366 opportunity to progress to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/East Herts&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently? &nbsp;Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments. &nbsp;Our Business Support Service is looking for Business Support Supervisors who will be supervising a small team within the Business Support service.&nbsp;&nbsp;&nbsp;Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.&nbsp;&nbsp;You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.&nbsp;&nbsp;<h4>About the role</h4>We have vacancies in the below teams:Children’s Services – SASH &amp; Youth Justice (37 hrs) – Stevenage Base with ability to travel to Apsley BaseThe role is responsible for managing the business support staff and administrative processes to support the work of the SASH &amp; Youth Justice service who provide specialist advice, support, and statutory interventions to safeguard &amp; manage risks posed to young people, the SASH Youth Justice Team work alongside the area SASH team to delivers high risk case management for young people subject to Bail/ Remand management &amp; provide Court work; Victim service; appropriate adult; Unpaid Work Scheme; Junior Attendance Centre.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>Children’s Services – Services for Young People (SfYP) ( 37 hours) Stevenage ability to travel across the sites&nbsp;This role is responsible for managing the business support staff and administrative processes to support our Services for Young People teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.Contact for enquiries: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>Children’s Services – Family Support – (37 hours) Stevenage base with ability to travel to Apsley baseThe role is responsible for managing the delivery of a wide range of administration functions and coordinated business support to the Family Support service who provide early help to families with complex needs, are at risk of homelessness as well as supporting the emotional health and well-being of Children and Young people.Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a>The role will require the ability to travel across several HCC sites across the county where the business support staff are based.<h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li></ul>Understanding of HR processes and procedures would be beneficialWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> or <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>&nbsp; for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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74 Jobs in Bedford, UK