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Do you have an eye for detail and a willingness to learn? We’re looking for an organised and motivated individual to join our busy Scanning and Indexing team — a vital part of the Council’s Revenues and Benefits service.Supporting the Council Tax and Business Rates, Benefits &amp; Financial Welfare, and Corporate Debt teams, you’ll help manage a high volume of documents for over 122,000 council tax properties, 6,400 business rates accounts, and 17,000 benefit claims. Your work will ensure the smooth and secure handling of both physical and electronic records, helping frontline services operate efficiently while meeting data protection requirements.Key Responsibilities<ul><li>Deliver a specialist scanning and indexing service for both physical and electronic documents.</li><li>Support data processing activities including downloading and managing files.</li><li>Handle queries efficiently and courteously, providing accurate information to internal stakeholders.</li><li>Perform general administrative tasks such as post collection and delivery.</li><li>Maintain up-to-date records and ensure compliance with data protection and confidential waste requirements.</li><li>Contribute to service plan objectives and participate in performance appraisals and development activities.</li><li>Promote diversity, inclusion, and health and safety standards across all aspects of the role.</li></ul>What we are Looking For<ul><li>Strong administrative and organisational skills with attention to detail.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).</li><li>Experience in scanning and indexing various types of information.</li><li>Understanding of customer needs and managing expectations.</li><li>Ability to remain calm under pressure and work effectively as part of a team.</li><li>Ability to manage sensitive information with confidentiality and professionalism.</li><li>Good communication and interpersonal skills.</li><li>Understanding of GDPR, equality and diversity, and safeguarding responsibilities.</li></ul>The successful post holder will be subject to a standard DBS check. If you would like to have an informal discussion with the recruiting manager please call Craig Back on 01634 333729Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Level A Finance and Business Improvement are seeking a Scanning &amp; Indexing Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Scanning and Indexing Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7444/Revenues_and_Benefits_Officer_JDPS_Sep_2025.docx" target="_blank">Revenues_and_Benefits_Officer_JDPS_Sep_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7445/Join_us_at_Tonbridge___Malling_BC.pdf" target="_blank">Join_us_at_Tonbridge___Malling_BC</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We’re looking for a motivated and detail-oriented individual to join our Revenues &amp; Benefits team as a Revenue &amp; Benefits Officer.
In this varied and rewarding role, you’ll manage a diverse caseload, ensuring cases are handled efficiently and in line with statutory regulations, policies, and procedures. Ideally, you’ll bring experience from a local government setting and have knowledge of Revenues &amp; Benefits systems and document management tools—but we’re also keen to hear from candidates with strong administrative skills and a willingness to learn.
You’ll need to be confident working with data, maintaining accurate records, and using Microsoft Office and web-based systems. Experience in administering Housing Benefit and/or Council Tax discounts and exemptions would be a strong advantage.
This role is ideal for someone with excellent communication skills, a customer-focused approach, and the ability to work quickly and accurately in a fast-paced environment.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;
<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Working for us – Tonbridge and Malling&nbsp;Borough&nbsp;Council</a>
For an informal discussion about the role, please contact Andrew Rosevear, Deputy Revenue &amp; Benefits Manager at <a href="mailto:andrew.rosevear@tmbc.gov.uk" target="_blank">andrew.rosevear@tmbc.gov.uk</a>.&nbsp;

Tonbridge & Malling Borough Council

Revenues & Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7281/Job_Description_BO_Sep_25.pdf" target="_blank">Job_Description_BO_Sep_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7282/Conditions_of_Service_-_CVP0444.pdf" target="_blank">Conditions_of_Service_-_CVP0444</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7286/Person-Specification--template---CVP0444.pdf" target="_blank">Person-Specification--template---CVP0444</a></li>
</ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the <a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.&nbsp;
Come join us and be part of our success.
The Benefits Service is part of Exchequer Services and are situated in Municipal Buildings, Huyton. The Team works flexibly between 7am and 7pm with a combination of office based and home working.
We are looking to recruit an experienced Benefit Officer to join our committed and friendly assessment team on a full time, permanent basis.The successful candidate will process Housing Benefit and Council Tax Reduction Claims as well as Discretionary Housing Applications. You will also review existing claims to identify changes.
Claims are verified in several ways including customer contact and accessing DWP systems, you must have excellent communication skills both verbally and written.
You must be able to demonstrate a good level of literacy and numeracy skills
Closing Date: Wednesday, 29 October 2025 at 23:59pm&nbsp;
Interview Date: W/C 24 November 2025&nbsp;
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:&nbsp;
Donna Wilkinson via telephone at 0151 443 5877&nbsp;
Carmel Moore via telephone at 0151 443 4044
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.&nbsp;
See the benefits of working for Knowsley MBC&nbsp;<a href="https://www.knowsley.gov.uk/yes" target="_blank">https://www.knowsley.gov.uk/yes</a>.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
Please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification and should be a maximum of 1-2 pages.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Knowsley Council

Benefits Officer

<ul></ul>





Debt Resolution Officer&nbsp; £32,535 - £33,987 per annum (pro rata) Permanent Part-Time 18 hours per week About Us OneSource Debt Resolution Services is a shared serviced partnership between The London Borough of Newham and the London Borough of Havering. This in-house Enforcement Team, operates within the M25 and is responsible for the collection of a variety of Council debts, including Council Tax, Road Traffic and Business Rates. About the Job We have an excellent opportunity for a Debt Resolution Officer to join our evening/weekend contact call centre team, to collect payments, negotiate payment plans and handle queries from customers regarding various debt types. This position is for 18 hours per week, &nbsp;Wednesday - Friday 5pm - 9pm and Saturday 8am - 2pm. About the Candidate You will be required to have excellent&nbsp;communication and negotiation skills, your primary function will be to handle inbound telephone calls and to conduct outbound telephone calling to secure payment from defaulters. You may be asked to answer correspondence from debtors along with dealing with e-mail and live chat. You will have experience of debt collection, and have worked in the same or similar environment. You should have the ability to deal with difficult calls, and have good written and verbal skills. Understanding of the Tribunal Courts and Enforcement Act 2007 is desired but full training will be provided to the successful candidates. IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance. Please view JD here Closing Date: 12th October 2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

 Same Posting Description for Internal and External Candidates

London Borough of Newham

Debt Resolution Officer - Part Time

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6870/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6871/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6872/Benefit_Officer_Job_Description_new_format.docx" target="_blank">Benefit_Officer_Job_Description_new_format</a></li>
</ul>





We have an exciting opportunity for a Benefit Officer to join us!
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.&nbsp;
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas&nbsp;of the country.&nbsp;&nbsp;The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Benefit Officer to join our Revenues and Benefits team.
The Role:
As part of the wider&nbsp;Revenues and Benefits Service&nbsp;you will have a key role in&nbsp;providing a high-quality service to its residents, who need financial assistance with their rental liability and/or Council Tax.
Your role will involve:
<ul>
<li>You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita Academy processing system and Civica document management system.</li>
<li>The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with application for discretionary housing payments.</li>
</ul>
What we are looking for:
<ul>
<li>You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets.</li>
<li>Knowledge of Housing Benefit and Council Tax Support.</li>
<li>Excellent communications skills, both written and verbal and be able to manage your own workload.</li>
<li>Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.</li>
<li>Ability to keep up to date with relevant legislative changes.</li>
<li>Conscientious attitude and attention to detail</li>
<li>Ability to remain calm and focused under pressure.</li>
<li>Enthusiastic about doing an excellent job and delivering results.</li>
<li>Flexible approach to work to accommodate changing priorities.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including a hybrid working pattern for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: week commencing 27 October 2025
If you wish to discuss this position informally, please contact sarah&nbsp;<a href="mailto:sneyd@rbwm.gov.uk" target="_blank">sneyd@rbwm.gov.uk</a>

<ul></ul>





<h2>Job introduction</h2>Job Title: Assessment Team LeaderA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working&nbsp;at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:Ready to lead with purpose and make a real difference in people’s lives?&nbsp;At Liverpool City Council, we’re on the lookout for a passionate and experienced Assessment Team Leader to join our Benefits Service within Transactional Services.&nbsp;If you're someone who thrives on helping others, loves leading a team, and knows Housing Benefit inside out—we’d love to hear from you!&nbsp;What’s the role all about?&nbsp;You’ll be leading a brilliant team of Assessment officers, making sure claims are processed accurately, efficiently, and with care.&nbsp;You’ll be the go-to person for complex cases, support your team through change, and help shape how we deliver services to the people of Liverpool.&nbsp;This is more than just a job—it’s a chance to lead with heart, bring fresh ideas, and make a real impact in your community.&nbsp;What we’re looking for:<ul>
<li>Solid experience and ideally some leadership under your belt!</li>
<li>A great communicator who can guide, support, and inspire a team</li>
<li>Someone who’s organised, proactive, and ready to take on a challenge</li>
<li>A problem-solver who stays calm under pressure and focused on solutions</li>
<li>A team player who’s committed to delivering excellent service to residents</li>
</ul> Our offer to you:<ul>
<li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li>
<li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li>
<li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li>
<li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li>
<li>Health and Wellbeing - offer including Employee Assistance Programme</li>
<li>Cycle to Work and Travel Pass Schemes&nbsp;</li>
<li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li>
<li>Family friendly policies with enhanced leave &nbsp;</li>
<li>Discounted Gym Memberships&nbsp;</li>
<li>Employee Volunteering Scheme&nbsp;</li>
<li>Medicash&nbsp;</li>
</ul>Next steps: Closing date: midnight Sunday 19th October 2025 Shortlisting date: w/c Monday 20th October 2025 Interview date: w/c Monday 3rd November 2025 Interview type: Face to faceWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Tom Clark at <a href="mailto:tom.clark@liverpool.gov.uk" target="_blank">tom.clark@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Delete as appropriate: Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

Assessment Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5919/Recruitment_Privacy_Notice.pdf" target="_blank">Recruitment_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5920/Blended_Working_Policy.pdf" target="_blank">Blended_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5921/Equalities_Policy.pdf" target="_blank">Equalities_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5922/Flexible_Working_Policy.pdf" target="_blank">Flexible_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5948/Revenues___Recovery_Team_Leader_-_Job_Description_Person_Specification.pdf" target="_blank">Revenues___Recovery_Team_Leader_-_Job_Description_Person_Specification</a></li></ul>

In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.



<h4>Revenues &amp; Recovery Team Leader</h4>
<h4>Post Number: 12753</h4>
<h4>Salary: Starting from £42,839 to £46,142 p.a.</h4>
Grade: Grade 7
Hours: 37 hours per week
Place of Work: Working from Home/Town Hall, Worthing
Closing date: 12th October 2025
Interviews: 29th October 2025
Do you have extensive technical Council Tax knowledge, and experience at a senior level in the recovery and enforcement of local authority revenues streams of Council Tax, Business Rates, and Business Improvement District levy?
If so, this exciting position could be just right for you!
As our Revenues and Recovery Team Leader, you will manage and motivate your team to deliver a timely and professional service, with a&nbsp; focus on performance improvement and efficiency, maximising revenue collection across the Councils.&nbsp;
As a competent and inspiring manager, you will provide clear direction and support to your team, whilst often managing and prioritising competing workloads and demands.
As a leader in our organisation, you will work collaboratively as part of the Revenues and Benefits Management Team, contributing to the direction of the service and a ‘one team’ culture.
You must be able to communicate at all levels, interpreting and articulating often difficult and complex information and decisions. Within your role, you will have direct engagement with Senior Client Council Officers and Elected Members.
Typical duties:
<ul>
<li>Day to day leadership, management and motivation of teams that specialise in Council Tax and recovery to enforcement stage,&nbsp;</li>
<li>Workload and resource planning, to ensure all statutory timescales are achieved.</li>
<li>Data and information analysis and providing technical and specialist advice and guidance.</li>
<li>Making decisions in complex cases.</li>
<li>Producing professional reports and information.</li>
<li>Dealing with difficult and challenging customers and situations, including complaint resolution.</li>
<li>Representing the Councils at Magistrate court Liability Order hearings, including court preparation and at the Valuation Tribunal.</li>
</ul>
What we need from you:
<ul>
<li>Extensive knowledge and understanding of the law, legislation and best practice in Council Tax and in the recovery and enforcement of local authority debt.&nbsp;</li>
<li>Confident user of ICT systems, including Google suite and Revenues and Benefits systems (Ideally experienced in the use of CapitaOne, and NEC DM).&nbsp;</li>
<li>Ability to draw conclusions from data and information and make decisions and recommendations in complex cases.</li>
<li>Exceptional attention to detail, and the ability to problem solve and work to deadlines.</li>
<li>Excellent communication skills across a range of stakeholders.</li>
<li>Drive, ambition and enthusiasm.</li>
<li>IRRV, or similar related professional qualification.</li>
</ul>
The successful candidate will be subject to a Basic DBS clearance and three years employment referencing.&nbsp;
At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter.&nbsp;
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.&nbsp;
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.&nbsp; This includes:
<ul>
<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>
<li>Local Government Pension</li>
<li>Training &amp; development</li>
<li>Occupational Health</li>
<li>Employee Assistance Programme (EAP)</li>
<li>Employee resource groups/networks&nbsp;</li>
<li>Buddy Support Programme&nbsp;&nbsp;</li>
<li>Flexible working options</li>
</ul>
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Adur & Worthing Councils

Revenues & Recovery Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5884/Recruitment_Privacy_Notice.pdf" target="_blank">Recruitment_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5885/Blended_Working_Policy.pdf" target="_blank">Blended_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5886/Equalities_Policy.pdf" target="_blank">Equalities_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5887/Flexible_Working_Policy.pdf" target="_blank">Flexible_Working_Policy</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5890/Benefits_Assessor_-_Job_Description_Person_Specification.pdf" target="_blank">Benefits_Assessor_-_Job_Description_Person_Specification</a></li></ul>

In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.



<h4>
Benefit Assessor -&nbsp;2 Years Fixed term contract
</h4>
<h4>Post Number: 43121</h4>
<h4>Salary: Starting from £28,598 to £31,022 p.a.</h4>
Grade: Grade 4
Hours: 37 hours per week
Place of Work: Working from Home/Town Hall, Worthing
Closing date: 12th October 2025
Interviews: 23rd October 2025
We are looking for someone who is enthusiastic and self-motivated to help provide a first class service to our customers.&nbsp; You must be numerate, literate and have good IT skills. Experience of working in a busy Benefits or customer service environment as part of a team is preferable, together with the ability to work to deadlines and to communicate confidently with customers and colleagues.
You will ensure that customers have supplied supporting documents with their Housing Benefit and Council Tax Support claims to enable entitlement to be calculated, contacting customers both in writing and by telephone where further information is needed.
Previous experience of administering claims for Housing Benefit and Council Tax Support would be advantageous, although full training will be provided.
The successful candidate will be subject to a Basic DBS clearance and three years employment referencing.&nbsp;
At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter.&nbsp;
As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview.&nbsp;
Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.&nbsp; This includes:
<ul>
<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>
<li>Local Government Pension</li>
<li>Training &amp; development</li>
<li>Occupational Health</li>
<li>Employee Assistance Programme (EAP)</li>
<li>Employee resource groups/networks&nbsp;</li>
<li>Buddy Support Programme&nbsp;&nbsp;</li>
<li>Flexible working options</li>
</ul>
We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Benefit Assessor

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Lambeth Agency Workers- Click here to apply
Welfare Benefit Adviser REF: 2438
Hybrid Working -working in office for a minimum of 2 days per week&nbsp;
SO2: £41,580 pa rising in annual increments to £42,861 pa inc LW.&nbsp;&nbsp;
12 Month Secondment Opportunity/ Fixed Term Contract and Full Time
About Us:
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our&nbsp;Lambeth 2030 Plan ‘Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are ‘connected by purpose,’ in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;&nbsp;Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated&nbsp;One Lambeth Values and Behaviours page.&nbsp;
About the Borough:
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.&nbsp;
With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
About the Role:
We’re looking for someone who is motivated, dynamic, enthusiastic and innovative to join our well-established Welfare Rights Team, ‘Every Pound Counts@, &nbsp;providing benefit advice to ill and disabled vulnerable adults, who are unable to access benefits services in the community. &nbsp;
As part of a busy team of benefit advisers, you will be responsible for providing benefit checks and helping people with all stages of the benefit process.
The role requires expertise in benefits coupled with an empathetic and patient approach as many of our people have serious health issues and often need to be visited in their own home. This is a core element of our service. The role involves a lot of partnership working as most people are referred to our service by statutory services.&nbsp;
&nbsp;This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
All About You
 You will need an up-to-date extensive knowledge of welfare rights benefits, rules, changes and legislation. &nbsp;You will need an understanding of physical and mental health issues and how this impact on someone’s life, and on their ability to claim and retain their welfare benefits. You will be passionate about providing good quality advice. You should also be able to work under your own initiative to manage a complex and diverse workload and work collaboratively.
You will also need to show evidence of the following:
<ul>
<li>Recent direct experience in giving detailed benefits advice and undertaking benefit checks, including a detailed knowledge of means and non means tested benefits, disability benefits, with extensive knowledge of Universal Credit</li>
<li>Excellent communication skills&nbsp;</li>
<li>Experience of working to deadlines, providing high quality written submissions for reviews&nbsp;</li>
</ul>
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
‘We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.’
For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:
Job Description and Person Specification
Contact Information:&nbsp;&nbsp;
For an informal discussion about the role, please contact&nbsp;<a href="mailto:jcharris@lambeth.gov.uk" target="_blank">jcharris@lambeth.gov.uk</a> 0207 926 4806
Recruitment Timelines:
Advert close date: 11:59pm on Sunday 12 October 2025
Interviews: Week Commencing 20 October 2025
Benefits:
We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:
<ul>
<li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li>
<li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li>
<li>Membership in the Local Government Pension Scheme.</li>
<li>Hybrid Working.</li>
<li>Employee Assistance Programme.</li>
<li>Occupational Sick Pay based on length of service.</li>
<li>Discounts at local restaurants.</li>
<li>Discount at our Active Lambeth Gyms.</li>
<li>Learning and Development opportunities, including Apprenticeships.</li>
<li>Cycle to Work Scheme.</li>
<li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li>
<li>Trade Union Membership.</li>
</ul>
How to Apply:
If you're interest in this opportunity, click on the apply button and complete an online application.&nbsp;
In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement.
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to

Lambeth Council

Welfare Benefits Adviser

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5375/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5376/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5379/Revenues_Officer_Job_Accountabilities_Sept_25.docx" target="_blank">Revenues_Officer_Job_Accountabilities_Sept_25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.
We are looking for an experienced and enthusiastic&nbsp;Revenues Officer&nbsp;to join our successful team to work on&nbsp;Council Tax and Business Rates&nbsp;
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire,&nbsp;one of the most economically productive and innovative areas of the country.&nbsp; The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic&nbsp;Revenues Officer&nbsp;to join our Revenues and Benefits team.
The Role:
Working in our Revenues Team, you will report to a Senior Revenues Officer and the Revenues Team Leader.
Your role will involve:
<ul>
<li>Working within a team dealing with all aspects relating to the accurate and prompt processing of work associated with Council Tax and Business Rates, from the creation of properties or accounts in the databases to the recovery and enforcement of Council Tax and Business Rate arrears.</li>
</ul>
<ul>
<li>&nbsp;Ensuring that matters relating to Council Tax and Business Rates are dealt with promptly, balancing the need to support the delivery of a personalised service to residents with the need to protect the council’s financial interests</li>
</ul>
<ul>
<li>
Being able to communicate effectively and courteously with members of the public and other council departments in writing, by phone, or in person</li>
</ul>
What we are looking for:
<ul>
<li>You will have experience of administering Council Tax and/or Business Rates accounts.</li>
<li>You will have experience of a council tax system, preferably the Capita Academy System</li>
<li>You will be able to produce clear and concise written communication.</li>
<li>You will have the ability to meet challenging deadlines</li>
<li>You will be able to undertake repetitive and high volume of tasks whilst maintaining attention to detail and accuracy.</li>
<li>You will be able to work both as part of a team and also on own with minimal supervision.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including the opportunity to be predominantly home-based for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.&nbsp;</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: Interviews will take place during the week commencing 27th October.
If you wish to discuss this position informally, please contact&nbsp;Elaine Henderson, Revenues Service Lead on&nbsp;<a href="mailto:elaine.henderson@rbwm.gov.uk" target="_blank">elaine.henderson@rbwm.gov.uk</a>&nbsp;or Catherine Palmer, Revenues Team Leader on&nbsp;<a href="mailto:catherine.palmer@rbwm.gov.uk" target="_blank">catherine.palmer@rbwm.gov.uk</a>&nbsp;to arrange a call.

Revenues Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4706/_Financial_Assessment_Officer_-_JD_-_G6.pdf" target="_blank">_Financial_Assessment_Officer_-_JD_-_G6</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Financial Assessment Officer
We have a fantastic opportunity to available for a Financial Assessment Officer to join our Financial Assessments &amp; Payments Team within Adult Social Care here at Wokingham Borough Council, on a full time, 12-month fixed term contract.
As Financial Assessment Officer, you will be part of the Financial Assessments &amp; Payments Team within Adult Social Care. This role is responsible for determining whether individuals are required to contribute financially towards the cost of their care, in accordance with the Council’s policy and the Care Act. Where applicable, the role also involves ensuring that individuals receive their full entitlement to welfare benefits and allowances.
Benefits
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐&nbsp;A generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service, plus Bank Holidays
⭐ An excellent local government pension scheme
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐&nbsp;A range of local &amp; lifestyle discounts
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car &amp; cycle to work schemes
⭐ And much more
Key responsibilities:
<ul>
<li>Conducts financial assessments and annual reviews under the Council’s Charging Policies and other legal frameworks, through desk-based work, in accordance with defined legislation, procedures and timescales so that the Council may correctly charge for social services care packages, respite and residential care.</li>
<li>Ensure that assessments and case visits are dealt with correctly and in a timely manner, giving advice and guidance as required</li>
<li>To obtain, record, review, verify and collate financial information/evidence for financial assessment and to undertake all aspects of the financial assessment work both for non-residential adult social care charging and Charging for Residential accommodation within agreed timescales to meet team targets. This could be through a variety of channels including home visits, appointments at the Council’s Offices, e-mail, post, or telephone.</li>
<li>Keep updated with current legislation and government changes, specifically in connection with the Care Act 2014 and the Mental Capacity Act 2005.</li>
<li>To help train and coach colleagues on the team including new colleagues and cross training within the team as well as attendance at relevant meetings.</li>
</ul>
Candidate requirements
<ul>
<li>Experience of working in an office environment.</li>
<li>A commitment to embracing change.</li>
<li>The ability to interpret, extract and assess important information.</li>
<li>The ability to work with volume and be accurate.</li>
<li>Customer service ethos, striving to continually improve.</li>
<li>The ability to work on their own initiative and take ownership as well as working as part of a team.</li>
<li>Working with colleagues to achieve service performance targets.</li>
<li>Good IT skills.</li>
</ul>
Our Area
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today!
Or for an informal discussion, please contact Lynn Smith - <a href="mailto:lynn.smith@wokingham.gov.uk" target="_blank">lynn.smith@wokingham.gov.uk</a>
Closing Date: 19th October 2025, 11pm
Interview Date:&nbsp;TBC
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.&nbsp;
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Financial Assessment Officer

We are seeking a proactive and detail-oriented Clerical Assistant to join our Revenues &amp; Benefits team. This is a fantastic opportunity for someone with strong administrative skills and a passion for public service to contribute to the smooth running of a vital council function. You will play a key role in supporting operations through a range of clerical and administrative duties, helping ensure our services run efficiently and effectively to include:Operating Document Image Processing equipment and systems Opening, sorting, and returning customer documents promptly Recording customer contact and distributing correspondence Using multiple IT applications to carry out daily system tasks, including electronic banking and reporting Obtaining Land Registry and other documentation, and supporting debtor tracing procedures Processing credit reports and customer refunds Processing DWP and other notifications related to debt recoveryIt is essential that you have experience working effectively as part of a team along with having:Good level of competency in general IT and Microsoft Office systems. Strong numerical and written skills Excellent organisational skills and attention to detail. For an informal discussion about the role please contact Andrew Carney on 01233 330445Click to view a<a href="https://www.ashford.gov.uk/media/k4bbamrg/7131a-clerical-assistant-august-2025.doc" target="_blank">Job Description</a> When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Clerical Assistant

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We have an exciting employment opportunity to recruit a permanent Housing Benefit and Council Tax Reduction Scheme Officer with a minimum of 2 years’ recent experience. 
We are looking for an individual who has an indepth knowledge of processing complex assessments, such as Universal Credit, Self-Employed, Students, and Persons from Abroad. You will also help those on low income to sustain their tenancies ensuring their benefits are fully maximised. 
You will be part of a committed enthusiastic team, focused on high performance and working to challenging financial and operational targets. 
You will work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills. You will need a good standard of numeracy and literacy, effectively responding to enquiries received by letter, telephone and e-mail. 
You will need to understand and be responsive to customer’s needs, always presenting a positive and professional image to the customer, whilst ensuring effective engagement with vulnerable and challenging customers. 
The Contracted hours are 36 hours a week and we offer a flexible working hours policy which includes hybrid working. 
Contact Details - 
If you would like to know more about the role, please contact Anne-Marie Cover on 0208 132 1751 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Assessment Officer

Admin options: <a href="index.cfm?fa=jobs.login">Login</a><h4>Recovery Officer </h4>Location: Castle Point Council Offices, Kiln RoadSalary: Grade 5 SCP 17-21 £30,060 to £32,115Working Hours: 37 hours per week Number of Positions: 4DBS Check:EnhancedRecovery OfficersBenfleet, EssexPermanent, full timeHybrid (1 day per week in office)Salary: 5 SCP 17-21 (£31,022 to £33,143 per annum)Looking for a career with a competitive salary, training, mentoring from an experienced team and an opportunity to get a professional qualification?Do you have private or public sector debt recovery or credit control experience?Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernise, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.Our values: Trust, Respect, Improving and Learning, and Customer FocusThe OpportunityAn exciting opportunity has arisen to join our successful Recovery Team collecting outstanding Council Tax, Business Rates, Housing Rents and other income owed to the Council. This role is interesting and varied and we are looking for an enthusiastic team player who can support us with negotiating payment from customers, maintaining accurate records, deciding appropriate recovery actions amongst other responsibilities. You will also need excellent communication skills to liaise with the public, other Council departments, Enforcement Agents and advice agencies.Experience of a revenues IT system is desirable but not essential.Accountabilities<ul><li>To assist with the administration of systems reports and a wide range of recovery methods, including reminders, Final notices, Summonses, 14-day notices, enforcement, and insolvency.</li><li>Assessing customers income/expenditure, making special payment arrangements at all stages of recovery, reviewing and monitoring as necessary. Liaise with other stakeholders such as Peabody and CAB.</li><li>Responding to enquiries by letter, email, and in person, as required with a preference to digital communications where available.</li><li>Instigating and reviewing Attachment of Earning Orders and deductions from DWP benefits and ensuring payments are received and allocated correctly.</li><li>Providing support both before and at Court, preparing paperwork, dealing with customer queries and making payment arrangements.</li><li>Tracing absconded customers, using internal and third-party systems.</li><li>Identifying irrecoverable debts, undertake all relevant checks, and prepare documentation to recommend write off.</li><li>Through training and mentoring, gain a detailed knowledge of procedures, legislation and case-law, relating to the recovery and enforcement of debts.</li><li>Ensuring accurate case selection for Enforcement, liaising with Enforcement Agents, and updating revenues systems.</li><li>Checking and actioning monthly reports at various stages of recovery to maximise collections.</li></ul>The Experience You Will BringTo be successful in this role you must:· Have recent experience and knowledge in a debt recovery or collections environment in the public or private sector· Have experience of Microsoft Office and a revenues or collection system.· Have good verbal and written communication skills, as well as the ability to support and negotiate with customers and stakeholders in a calm and sensitive way in difficult situations· Can demonstrate awareness and understanding of equal opportunities and other people’s behaviour, physical, social and welfare needsCastle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the role. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.When completing the statement of suitability please refer to the full job description and how you meet each of the criteria and attach an up to date CV with your application <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/613/Recovery Officer Job Profile - Sep 2025.pdf">Recovery Officer Job Profile - Sep 2025.pdf</a> (151kb)</li></ul>





<ul></ul>

Castle Point Borough Council

Recovery Officer

Job DescriptionGrade ESalary: £39,027 - £44,463 per annum12 Months Fixed Term Contract37 Hours per WeekSituated on the River Thames, Thurrock is an ambitious unitary with vision and opportunities for its residents and businesses.Thurrock’s Debt Management Team is a highly recognised services having been nominated twice for the IRRV (Institute of Revenues Rating and Valuation) Most Improved Team of the Year Award and was in the finalists in 2012 and achieved a Bronze Award in 2013.The team are currently looking for an experienced Senior Debt Court Officer to join this dynamic team. You will be responsible for effectively managing the major processes involved in the collection of the various Portfolios of Debt owed to the Council.&nbsp;Whilst working in the Debt Management Team, you will be taking your selected cases through the Court Processes by attending and presenting the cases at County Court and attending Magistrates Court Hearings for both Liability Order Hearings and Committal Means Enquiry Hearings.The ideal candidate will have:<ul> <li>Confidence to be able to manage difficult conversations</li> <li>A knowledge of debt collection processes (Ideally Council Tax, Non Domestic Rates and Sundry)</li> <li>A knowledge of the Money Claims on Line (MCOL) process</li> <li>A knowledge of the County Court processes and methods of enforcement</li> <li>A clear understanding of the Charging Order, Bankruptcy and Committal processes</li> <li>A full knowledge and understanding of the Thurrock Fair Debt Policy</li> <li>Experience using negotiation skills</li> <li>Experience of communicating with members of the public.</li> <li>A full knowledge of the Means Enquiry process for Committal Hearings</li></ul>&nbsp;In return for your time and commitment, we offer:<ul> <li>Generous annual leave entitlement – 25 days rising to 30 after 5 years’ service</li> <li>Flexible working to support a good work life balance</li> <li>An excellent Employee Assistance Programme</li> <li>Excellent training opportunities and an established CPD programme</li> <li>Reflective supervision and management support</li></ul>A Disclosure and Barring Service (DBS) Check at Basic Level is required for this post.&nbsp;Closing Dates:&nbsp;<ul> <li>Redeployment Only Applications: 22nd September 2025</li> <li>Internal &amp; External Applications: 5th October 2025</li></ul>Interview date: TBCTo view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/r/sites/ThurrockCouncilPublicDocuments/Job%20profile%20files/Senior_Court_Officer_Job_Profile_Jan_25.pdf?csf=1&amp;web=1&amp;e=LA5Uid" target="_blank">Download Job Profile (PDF Document)</a>If you encounter an error message when opening the Job Profile link please refresh the error pageAbout usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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