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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6654/Recruitment_pack_generic_April_2025.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6654/Recruitm…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6671/Revenues_Benefits_Quality_Assurance_Officer_-_JDPS.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6671/Revenues…</a></li>
</ul>

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete&nbsp;but we have prepared some guidelines to help you with the application as it’s such an important part of the process.
&nbsp;&nbsp;<a href="https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form" target="_blank">https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form</a>
To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.



Revenues &amp; Benefits Quality Assurance Officer
Working Pattern: Full Time Hours: 36 hours per week Salary: £30,032 - £41,084 DBS Check: Yes Location: Civic Centre, High Street, Esher, Surrey KT10 9SD/Hybrid working
Do you have experience of working in a Local Taxation or Benefits section? If so, we want to hear from you. An exciting opportunity has become available to join the Revenues and Benefits Quality Assurance team at Elmbridge Borough Council.
 About the Role You will be responsible for assisting the Revenues &amp; Benefits Quality Assurance Manager in providing quality assurance on the Local Taxation and Benefits functions (Council Tax, Business Rates, BID’s and Benefits). We will provide you with the necessary support and training so you may grow and develop your career. You will work closely with colleagues, customers, and external agencies to provide a high-quality service.
Regular inspections will be required for sites that have been given planning permission, be it new builds, alterations or developments, where you will need to monitor their progression to establish an effective date of entry, for when they can be brought into the valuation/rating list. Please note that it is a requirement of this role to have a full UK driving licence and access to a car that can be driven for Council business purposes.
About the Person
•You will have experience in Local Taxation or Housing Benefits administration. •You will be decisive and confident in your decision-making ability. •Have the ability to work independently and as part of a team. •Good IT skills and previous experience using Revenues and Benefits software (preferably on the Capita Academy system) would be advantageous.
Benefit of working for us •28 days annual leave after 5 years’ continuous service •Flexi-time •Free employee parking •Between Christmas and New Year off!
Additional Information
For an informal discussion about the role, please call Jack Bolas, Revenues &amp; Benefits Quality Assurance Manager on 01372 474 678 or email <a href="mailto:jbolas@elmbridge.gov.uk" target="_blank">jbolas@elmbridge.gov.uk</a>
Interviews will be held on Thursday 31 July 2025.

Elmbridge Borough Council

Revenues & Benefits Quality Assurance Officer

<ul></ul>





We are looking to appoint 3 Assessment Officers in the Council Tax Team within the Income &amp; Debt department. 2 permanent positions and 1 fixed term contract for a year, maternity leave cover. 
 
Please state on your application if you are interested in the Permanent post, Fixed Term (1 year Maternity cover), or both. 
 
The successful candidates will work as part of a team and be responsible for the administration of Council Tax accounts in line with current legislation, ensuring all necessary action is taken to collect revenue efficiently and effectively. They will process applications for reliefs and exemptions, effectively responding to enquiries received by letter, telephone and electronically, as well as undertaking proactive work to improve collection. 
 
If you have experience in a debt collection environment and enjoy working with the public then this is an exciting opportunity to join a busy team focused on high performance and working to challenging financial and operational targets. 
 
You will be an enthusiastic, committed team player, understanding best practice and customer contact procedures with experience in debt collection. You will be able to demonstrate a good standard of numeracy and literacy, work using your own initiative and prioritise conflicting deadlines, and manage your time efficiently with good communication skills. 
 
If you would like to know more about the role, please contact Philip Roberts on 020 8132 2600 for an informal discussion 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
 
Fixed Term post/Secondment Opportunity 
An external candidate, including Enfield Council agency workers, would be appointed on a fixed term contract, whilst internal candidates who are Council employees, would normally be expected to take up the post on a secondment basis.  
To be eligible to apply for a secondment, Enfield Council employees must have completed probation and must have discussed/agreed the proposed secondment with their line manager. Fixed term contracts may be considered where a secondment is not possible. 
Secondments are the temporary loan of an employee from one part of the organisation to another part of the organisation and rely on the secondee to return to their substantive position on completion of the secondment.

London Borough of Enfield

Council Tax Officer

<ul></ul>





An Excellent Opportunity Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.&nbsp;
The Post
An exciting opportunity within Brent Customer Access has arisen in our Revenues &amp; Debt service. The successful post holder will be responsible for inspecting new and altered dwellings and hereditaments to ensure that the Council Tax and Business Rates Lists are accurately maintained, and the accurate valuation requests are raised to the Valuation Office.
The successful candidate is one who can work effectively as part of a team, be able to effectively manage the day-to-day work and actively contribute to the achieving the team’s objectives.
As an Inspector you need to be able to travel around the borough and work as a ‘lone worker’.
A full clean driving licence is desirable.
The Person
You need to possess good knowledge of the Council Tax, NNDR and Valuation regulations; being familiar with the Brent area and experience with inspecting is desirable. You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team and independently.
The successful candidate will need to be able to prioritise and manage their inspection workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records for Council Tax and Business Rates.
When making your application please ensure that you have addressed each point detailed in the person specification in the job description and provide examples of how you have the skills and experience for the job.
This is a rewarding role and offers an exciting opportunity for the right candidate.
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Brent Council

This is Brent

Revenues Inspection Officer

<ul></ul>





Permanent (4 vacancies) Ref: F1029 The Revenues and Benefits Service provides the statutory functions of collecting Council Tax and Business Rates, alongside administering applications for Housing Benefit and Council Tax Support. Following a review of the Service, an exciting opportunity has arisen to join the Revenues and Benefits Team.&nbsp; The Council are seeking four customer focused individuals who will be able to help us deliver the Service in a new way by working across all the areas that we deliver to residents. You will have good written and verbal communication skills and should be&nbsp; able to communicate with a wide range of people.&nbsp; You should have patience with customers and good listening skills that can be used to resolve residents’ queries. You will have the ability to complete tasks in a pressurised environment and work with little supervision. You will be required to work on a wide range of tasks including the processing of Housing Benefit applications, Council Tax Support applications and the collection of Council Tax and Business Rates. In return, the Service will offer full training, access to flexible working (including hybrid working) and the opportunity to study for professional qualifications in Revenues and Benefits with the Institute of Revenues, Rating and Valuation. While previous experience in a similar role is desirable, we welcome applications from candidates with transferable skills and a strong willingness to learn. A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

Dacorum Borough Council

Revenues and Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/9012/Revenues_Officer_JD.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/9012/Revenues…</a></li>
</ul>





Be part of our successful Council Tax team to compile and maintain records of our 100,000 properties across the Sevenoaks and Dartford districts.
Our team are responsible for dealing with all aspects of Council Tax, from administration and billing to recovery and enforcement. You’ll be responsible for answering telephone enquiries covering all aspects of Council Tax and responding to emails and letters received from our customers.
If you have a customer service or retail background, a passion for delivering excellent customer service, and the ability to stay calm under pressure, then we would love to hear from you!
This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles, where your working time will be divided between the office (2-3 days) and home working (2-3 days).
Interested in the role and want to know more?
For further details on the role, please contact one of our Revenues Team Leaders on 01732 227000.
Need advice on how to ensure you have the best chance of being shortlisted?
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 29th June 2025
Interviews: 10th July 2025.

Revenues Officer

<ul></ul>





About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamThe Benefits team is responsible for assessing all claims for Housing Benefit, Council Tax Reduction and free school meals. We are a small, friendly team with a strong customer focus, and a ‘can-do’ approach to serving our residents.About the Role and Our Ideal CandidatePurpose of the jobResponsible for the efficient and accurate processing of Housing Benefit, Council Tax Reduction and free school meals claims.What the job actually requires&nbsp;<ul>
<li>Checking, verifying and processing all types of claims for Housing Benefit, Council Tax Reduction and free school meals, ensuring the correct calculation and payment of benefit.</li>
<li>To have and maintain an up to date knowledge of relevant legislation in order to ensure the accurate and efficient processing and payment of claims, minimising overpayments of benefit as a result.</li>
<li>Check documentation provided by claimants for validity, and have the ability to identify fraudulent and altered documents.</li>
<li>Be able to explain the Council and Government schemes in a clear and understanding way in person, over the telephone or in writing to customers.</li>
<li>At all times to deal efficiently and sympathetically with sometimes difficult, aged or distressed customers.</li>
</ul> About YouRequired essential experience/ qualifications/ skills and abilities<ul>
<li>Minimum 18 months Housing Benefit experience which must be within the last 3 years</li>
<li>Experience of working on a front line customer service</li>
<li>Able to understand Housing Benefit and Council Tax Reduction Regulations to ensure the prompt and accurate assessments and payment of Benefits.</li>
<li>Able to follow set procedures and adapt quickly to new or changed legislation or&nbsp; procedures&nbsp;</li>
<li>Able to work as part of a team while maintaining and prioritising your own workload.</li>
<li>Able to compose replies to correspondence or customer enquiries regarding Housing Benefit, Council Tax Reduction or free school meal matters</li>
</ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul>
<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>
<li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li>
<li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li>
<li>Three volunteering days per year in Sutton</li>
<li>Comprehensive learning and development programme</li>
<li>Local and national discounts for shopping, eating out and leisure activities</li>
<li>Interest free season ticket loans</li>
<li>Local Government Pension Scheme</li>
<li>Car parking scheme</li>
<li>Bicycle loan facilities and cycle to work scheme</li>
<li>Zip car scheme</li>
<li>Free eye tests and contribution towards glasses</li>
<li>Confidential wellbeing and counselling support</li>
<li>Subsidised gym membership</li>
</ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.

London Borough of Sutton

Benefits Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3267/Recruitment_pack_generic_April_2025.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3267/Recruitm…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3286/Benefits_assessor_JD_and_PS_.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/3286/Benefits…</a></li>
</ul>

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete&nbsp;but we have prepared some guidelines to help you with the application as it’s such an important part of the process.
&nbsp;&nbsp;<a href="https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form" target="_blank">https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form</a>
To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.



Benefits Assessor
Full time vacancy
Grade: S6-S01 Bar 28
Grade range: £35,964 - £39,026 Bar £37,841
(Please note that we will be appointing at the starting salary for this post)
Ref: PRN000235
Do you have what it takes to make a difference to the customer experience?
Are you energetic and self-motivated?
At Elmbridge Borough Council we are committed to providing our customers with the highest level of service, using innovative ways to make a real difference for customer journeys. We are integrating our benefits and council tax services, aiming to provide an efficient and customer-focused experience, the aim being to deliver better outcomes for our residents.
You will be an experienced benefits assessor, who is organised, flexible, and adaptable, especially when juggling priorities. You can demonstrate high accuracy skills and be able to work effectively and efficiently. Knowledge and experience of benefits capita academy systems will be an advantage.
Whilst the key focus is benefits and this is your area of expertise, you will receive training to enable you to apply accurate and efficient council tax and benefits assessments, aiming to make a real difference to people’s lives. Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm.
We will invest in your learning and development to help you achieve your goals. Other benefits include:
<ul>
<li>23 days, increasing to 25 days after 2 years</li>
<li>Hybrid working</li>
<li>Free car parking</li>
<li>Season ticket loans</li>
<li>Cycle to work scheme</li>
<li>Annual health check</li>
<li>Contributory local government pension scheme</li>
</ul>
For more information about the role please contact Karen Gibbs, Customer Service Manager <a href="mailto:kgibbs@elmbridge.gov.uk" target="_blank">kgibbs@elmbridge.gov.uk</a>
The Starting salary will be £35,964.
Closing Date: 27.06.25
Interview Date: 07.07.25 &amp; 10.07.25

7 Benefits And Revenues Jobs in London, UK