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<h2>About the job</h2>Salary: £25,989 – £26,824 a year pro rata Hours per week: 28 Contract type: Permanent&nbsp;Do you enjoy driving and want to be part of the civic life of your community? We’re looking for a professional and reliable Civic Chauffeur to drive and accompany the Mayor, Deputy Mayor, Members, and officers to official engagements, Mayoral functions, and civic events.This prestigious role places you at the heart of ceremonial occasions, ensuring the Mayor arrives safely, punctually, and with the dignity the role deserves.Please note this role does not attract sponsorship.<h2>About you</h2>We’re looking for a Civic Chauffeur who is reliable, professional, and able to work independently within agreed procedures. You’ll play a key role in supporting the Mayor and other officials by ensuring smooth and timely transport to civic and official events.You’ll need to be highly organised, capable of planning and adjusting routes as needed, and able to meet deadlines even when schedules change at short notice. Discretion is essential in this role, as you’ll be trusted with confidential information and expected to maintain the highest standards of professionalism when interacting with passengers.The successful candidate will demonstrate good judgment, respect confidentiality, and maintain a courteous and presentable manner at all times. An awareness of discrimination and a commitment to promoting equality and respect are also important.A full, valid driving licence is required. You must also be willing to wear the appropriate uniform (provided) and be available for occasional evening and weekend work as part of the civic schedule.If you're someone who values professionalism, service, and civic pride—we’d love to hear from you.This is a public facing role so you’ll need to show off your fluency in speaking and writing English<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1588092&amp;ptId=11659" target="_blank">download: 948089415T 201712 L3 Civic Chauffeur.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1594157&amp;ptId=11659" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Civic Chauffeur

<h2>About the job</h2>Salary: £36,363 - £39,152 a year plus washing allowance £78 and Tool Allowance £739.50 a year Hours per week: 37 Contract type: PermanentAre you a skilled and versatile Electrician looking to make a real impact in your community? Luton Council is seeking a dedicated Electrician (Multi-Trade) to join our Property Services Team, delivering high-quality maintenance and refurbishment work across a range of residential and public buildings.What you’ll be doing:<ul><li>Carrying out day-to-day maintenance and project-based refurbishment works using a full range of electrical and associated multi-trade skills.</li><li>Working from drawings and specifications in accordance with Schedule of Rates.</li><li>Diagnosing faults, sourcing required materials, and carrying out repairs and installations with minimal supervision.</li><li>Ensuring work is completed safely, efficiently, and to the highest standards of quality and compliance.</li><li>Interacting courteously with tenants, clients, and colleagues across the Council.</li><li>Travelling daily between sites across Luton, with equipment.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>What we’re looking for:<ul><li>Proven experience working with Schedule of Rates, technical drawings, and refurbishment project specifications.</li><li>Demonstrable competence in a range of electrical and associated maintenance tasks.</li><li>Ability to work independently, plan workloads, and meet deadlines.</li><li>Skilled in fault diagnosis, safety assessments, and problem-solving on-site.</li><li>Polite, respectful communicator able to offer advice and support to a range of service users.</li><li>Understanding of how discrimination can affect service delivery and those you work with.</li><li>Good spoken English – able to converse confidently and clearly with the public.</li></ul>Essential Qualifications &amp; Requirements:<ul><li>NVQ Level 3 in Electrical Installation or equivalent (City &amp; Guilds or Advanced Apprenticeship).</li><li>18th Edition IEE Regulations qualification (upgrade).</li><li>Valid UK driving licence – daily travel required.</li><li>Ability to carry and climb ladders for inspections and access to loft spaces/roofs.</li><li>Strong working knowledge of Health &amp; Safety regulations in building maintenance.</li></ul>Why work for Luton Council?Joining our team means contributing to meaningful work that directly supports and improves the lives of our residents. You’ll be part of a dedicated workforce that values diversity, teamwork, and excellence in service.Ready to apply?If you’re ready to bring your expertise to a role where you’ll truly make a difference, we want to hear from you!<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1536862&amp;ptId=11656" target="_blank">download: Electrician (Multi-Trade) L7 - June 2013.doc</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1540767&amp;ptId=11656" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Electrician (Multi-Trade)

<h2>About the job</h2>Salary: £36,363 - £39,152 a year plus £963 essential car user allowance (subject to criteria) Hours per week: 37 Contract type: PermanentAre you passionate about making a difference in people’s lives? Do you have the expertise to help prevent homelessness and provide sustainable housing solutions for those in need? Luton Council is seeking a highly skilled Temporary Accommodation Housing Solutions Officer to join our dynamic Housing Solutions team.As a Housing Solutions Officer, you will manage a complex caseload of households owed a statutory homelessness duty under s193 of the Housing Act 1996. Your role will involve timely, legally compliant interventions to prevent homelessness, secure suitable accommodation, and discharge statutory duties through tailored solutions such as:<ul><li>Social housing</li><li>Private rented sector (PRS) offers</li><li>Homelessness prevention pathways</li></ul>You will conduct thorough investigations into clients’ circumstances and make legally sound decisions in line with the Homelessness Reduction Act 2017, Housing Act 1996 Part VII, and related legislation, case law, and statutory guidance.Key Responsibilities:<ul><li>Manage a varied and challenging caseload of clients, including those with complex needs.</li><li>Deliver housing solutions through negotiation and partnership with landlords, external agencies, and partners.</li><li>Assess and address support needs and vulnerabilities, ensuring compliance with safeguarding duties.</li><li>Prepare clear, accurate decision letters, reports, and case notes.</li><li>Interpret and apply housing legislation, statutory guidance, and council policies.</li><li>Maintain accurate records and statistical data, ensuring performance targets are met.</li><li>Participate in the Council’s homelessness emergency out-of-hours rota as required.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>To succeed in this role, you will have:<ul><li>In-depth knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Part VII, and associated legislation (e.g., Localism Act 2011, Deregulation Act 2015).</li><li>Proven experience in homelessness prevention, decision-making under homelessness legislation, and working in a high-pressure environment.</li><li>Excellent communication skills – able to engage with vulnerable clients, handle challenging behaviour calmly, and build strong partnerships.</li><li>Strong planning and organisational skills to manage competing priorities effectively.</li><li>Ability to use IT systems confidently and maintain accurate records, including manipulating Excel data.</li><li>A relevant qualification (e.g., CIH, NVQ Housing) or equivalent experience.</li></ul>Why Join Us?This is an exciting opportunity to make a real impact by preventing homelessness and supporting some of the most vulnerable members of our community. You will join a committed team that values professionalism, empathy, and innovation in delivering housing solutions.Apply now and help us shape a better future for Luton residents.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1579662&amp;ptId=11660" target="_blank">download: TA Housing Solutions Officer JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1579663&amp;ptId=11660" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Temporary Accommodation Housing Solutions Officer

<h2>About the job</h2>Salary: £27,254– £29,540 plus £78 washing allowance a year Hours per week: 37 Contract type: PermanentAre you a practical, multi-skilled individual with a strong work ethic and a passion for supporting trades teams? We’re looking for a proactive Tradesperson Support Officer to assist BTS and contracted technicians in delivering essential housing services across Luton.In this varied role, you’ll use your general building knowledge to carry out support tasks in areas such as roofing, painting, plastering, bricklaying, fencing, and demolition. From removing cupboards and constructing pathways to helping with garden repairs, you'll be a key part of ensuring repair work runs smoothly and efficiently.You’ll also handle sensitive and specialist waste removal—sometimes working alongside emergency services—as well as transport building materials, drive BTS vehicles, and support general site operations.If you're reliable, adaptable, and ready to make a meaningful impact in your community, we encourage you to apply and be part of the team that keeps Luton’s homes running safely and smoothly.Please note this role does not attract sponsorship.<h2>About you</h2>We’re looking for a reliable and hands-on Tradesperson Support Officer who can confidently support trades teams while maintaining a positive and professional approach with clients, tenants, supervisors, and managers.You’ll need to be comfortable working both independently and as part of a team, using your initiative to make practical decisions within set procedures. The role involves physical tasks, including daily ladder use and working at heights, so a good level of fitness and confidence in manual tasks is essential.A full, valid driving licence is required, as you’ll be expected to travel between sites and transport materials. An understanding of equality in service delivery, along with basic knowledge of Health &amp; Safety and Manual Handling regulations, is also important.This is a public facing role so you’ll need to show off your fluency in speaking and writing EnglishIf you're a team player with a practical mindset and a commitment to safe, inclusive working, we’d love to hear from you.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1536779&amp;ptId=11661" target="_blank">download: Tradesperson Support Officer L4 - Final V 1 - May 2018.doc</a></li></ul>





<ul></ul>

Tradesperson Support Officer

<h2>About the job</h2>Salary: £27,254– £29,540 a year pro rata Hours per week: 37 Contract type: Fixed term for 4 years&nbsp;Are you ready to start your career in protecting consumers and supporting businesses?Luton Council’s Trading Standards team is offering an exciting opportunity for a motivated and community-minded individual to join us as a Trading Services Apprentice. This role is ideal for someone looking to gain practical experience while studying towards a nationally recognised qualification.As a Trading Services Apprentice, you will:<ul><li>Undertake comprehensive training and development to successfully complete the relevant qualification.</li><li>Assist in delivering both reactive and planned workloads within the Trading Standards service.</li><li>Provide professional advice and support to residents, businesses, and other council departments—within your competency level.</li><li>Help ensure fair trading practices and consumer protection across Luton.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You will need to demonstrate:<ul><li>Confidence in communicating clearly and authoritatively with a range of audiences.</li><li>Analytical thinking to undertake investigations and present findings effectively.</li><li>The ability to interpret legislation and statutory guidance to support informed decision-making.</li><li>Effective time management to balance priorities and meet deadlines.</li><li>A collaborative and independent working style.</li><li>Proficiency in using MS Office (Word, Excel) and general IT literacy.</li><li>Our ideal candidate must be able to start by end of October 2025</li><li>To be eligible for the funding for training, you must have lived in the UK, Gibraltar, EEA, Switzerland, or EU overseas territories for at least the previous 3 years (exemptions may apply for refugees) Please email LBC Apprenticeships <a href="mailto:LBCApprenticeships@luton.gov.uk" target="_blank">LBCApprenticeships@luton.gov.uk</a> if you need further information.</li></ul>You Should Also Have:<ul><li>Some experience of interacting with the public or businesses.</li><li>A basic understanding of the UK legal system—particularly criminal law and consumer rights.</li><li>An awareness of equality issues and their impact on communities.</li><li>Essential Qualifications: GCSE English and maths (grades 4–9 / A–C) or equivalent Level 2 Functional Skills.</li><li>Ability to meet the transport requirements of the role.</li><li>A flexible and proactive approach to working.</li></ul>What You’ll Gain:<ul><li>A nationally recognised qualification funded by Luton Council.</li><li>Valuable on-the-job training in a vital area of public service.</li><li>The chance to make a real difference to consumers and businesses in your community.</li><li>A supportive team environment and opportunities for personal and professional growth.</li></ul>Apply Now and Take the First Step in Your Trading Standards Career!Join a service that works at the heart of community protection. Help shape a fairer and safer marketplace for all.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1588058&amp;ptId=11657" target="_blank">download: Trading Standards Apprentice JD&amp;PS.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1588059&amp;ptId=11657" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Trading Standards Apprenticeship

<h2>About the job</h2>Salary: £39,152 - £41,771 a year plus £5,500 market supplement allowance and £963 essential car user allowance (subject to criteria) Hours per week: 37 Contract type: Permanent&nbsp;Are you a dedicated and experienced Social Worker ready to take the next step in your career? Join our passionate and supportive team working with children, young people, and families to make a real and lasting difference.<h3>About the Role</h3>We are seeking an experienced Social Worker to support children and young people with complex needs and risks. In this dynamic and rewarding role, you will:- Work directly with children, young people, and their families to provide targeted support and protection.- Conduct in-depth assessments, including parenting assessments and statutory visits.- Plan and implement appropriate, multi-agency interventions and service provisions.- Mentor and coach less experienced social workers, offering guidance and joint working opportunities.- Collaborate effectively with internal colleagues and external partner agencies.- Support the development of best practices and procedures aligned with Social Work Professional Standards.- Assist Managers in meeting key performance indicators and delivering high-quality outcomes.Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for a confident, compassionate professional with the ability to manage complex cases independently. You will have:- Substantial post-qualifying experience in social work, ideally within Children and Family Services.- Proven ability to make sound professional judgements in challenging, multi-disciplinary environments.- Experience working on complex cases involving vulnerability and risk, with minimal supervision.- Strong communication skills – both written and verbal – with the ability to engage diverse audiences, including children and professionals.- In-depth knowledge of legislation and statutory responsibilities relevant to children’s services.- A thorough understanding of social disadvantage, child development, and family dynamics.- Clear awareness of eligibility criteria and thresholds concerning need and risk of significant harm.- Registration with Social Work England.- A recognised Social Work degree, diploma, or equivalent qualification.<h2>About us</h2>Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1567467&amp;ptId=11651" target="_blank">download: Social Worker Children- L7 M1 JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1567469&amp;ptId=11651" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Social Worker - Family Help West

Job Title: Site Officers - Gypsy Service &nbsp; Starting Salary: £30,559 opportunity to progress to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Hertfordshire/Covering 10 sites Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Join our highly regarded Gypsy &amp; Traveller service within a leading local authority.We are a busy operational team that works on a range of maintenance projects for our tenants, who live on our 10 residential sites across HertfordshireOur team makes a real difference to our tenants by providing a maintenance service to their plot, the sanitary facilities and surrounding areas.The 10 sites are in the following locations:Sites:CheshuntTringHemel HempsteadWatford x 2BarnetSt Albans x 3StevenageHatfield<h4>About the role</h4><ul><li>Main base is Stevenage, although your day will be planned around the needs of the sites. We are a county wide service</li><li>As well as the store at Head Office, each gypsy and traveller site has an equipped site office where you can prepare for your day and access materials needed.</li><li>Work is varied and be carrying out fence repairs, plumbing fixtures to maintaining brick work and pre planned maintenance</li><li>Maintaining tidiness in public areas, and to encourage tenants to keep their plots presentable</li><li>You will required to take the on-call phone one week in every eight as part of our of hours service. The out of hours cover a 7 day week and are: 16:00pm – 08:00am Monday to Friday and 24 hours a day on Saturday and Sunday.</li><li>Carrying out reactive/ emergency maintenance as well as planned improvements on our residential sites</li><li>You will have access to a manual vehicle to travel to sites</li><li>Tools are provided</li></ul>Please click on below link to see what a typical day working on site consists of:Day in the Life - Site Officer&nbsp;<a href="https://www.youtube.com/watch?v=rVB2WKs2O-w&amp;feature=youtu.be" target="_blank">https://www.youtube.com/watch?v=rVB2WKs2O-w&amp;feature=youtu.be</a><h4>About you</h4>Essential:<ul><li>A building qualification in either Electrical, Plumbing or Carpentry or a work record of general maintenance skills and experience</li><li>Highly developed interpersonal and communication skills</li><li>A full manual driving licence</li><li>Excellent customer service skills</li></ul>Desirable:<ul><li>Competent with Microsoft IT packages to manage training records, emails and electronic calendar</li><li>Good record keeping skills</li><li>Ability to work under pressure</li><li>Organisational Skills/ Time management</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Operational Services, level OPS8 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:Bridget.Gill1@hertfordshire.gov.uk" target="_blank">Bridget.Gill1@hertfordshire.gov.uk</a> for an&nbsp; informal discussion about the role.Interview Date: this is on ongoing advert - interviews will take place as and whenBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Hertfordshire County Council

Site Officers - Gypsy Service

Job Title: Residential Childcare Workers Starting Salary: £31,537 progressing to £34,434 per annum plus 6% market enhancement* *Sleep In allowances are paid at £40 per night. There are opportunities to work additional hours and overtime across the Service. Hours: 37.0 Contract Type: Permanent <h4>About the team</h4>Hertfordshire County Council believes in keeping young people close, to enable them to maintain their identity, and to maintain links with the community to which they belong, this in turn allows us to support these young people, their families, and friends.We understand the impact of trauma on children and are passionate about helping these young people find their strengths and explore what they want to achieve with their lives. We believe in nurturing positive relationships and are wholly dedicated to never giving up on a child.<h4>About the role</h4>Below are some of the things you could say about your role on a day-to-day basis working in our Residential Care homes:“It’s the best job in the World” “The work life balance is brilliant” “I am at home more than I am at work – both families benefit” “’Thanks for running me a bath’ – is what made me smile today – win/win”.If you really want to make a difference to a young person’s life then read on……It is hard to put a job title on a role where you are mentor, teacher, coach, deliverer of parental guidance, role model, therapist, councillor, and family liaison, often all in the same day.Daily you will be liaising with a host of individuals and services, from our young person’s family to schools and education authorities, social workers, police and a whole range of other internal and external contacts.The essence of the role is to support, almost as an extension of the family, one young person to help them develop into adulthood as effectively as possible, establishing routine, boundaries and consistency in a calm, non-judgemental manner. You will work with children and young people who display challenging behaviour due to early life trauma.No two days are the same in our Residential Service - on your working days you could be taking your young person horse riding, painting, for a drive, for a walk, out shopping, or attending virtual schools. You will support children to achieve and grow through positive experiences.“You are there when I rise, when I eat, when I play, and you are there to put me to bed at the end of my day”.Our commitment to young people in our care is to be there around the clock for them. As part of your role you will complete relevant paperwork and work within relevant legislation.You will be part of a team working on a shift/rota basis; you will work together with the rest of the team, and your senior, to organise this in advance.&nbsp;&nbsp; Due to the nature of our care, there may be occasions where you need to swap shifts and working together with your team we can achieve this flexibility.<h4>About you</h4>Essential:<ul><li>Full UK Driving Licence (including business insurance) and regular access to a car.</li><li>Passion for working with children.</li><li>Ability to learn and implement training.</li><li>Flexible and innovative to meet the challenge.</li><li>Willing to work shifts, including evening/ weekend/ bank holidays and sleeping duties.</li></ul> Desirable:<ul><li>Hold Diploma level 3/ 4 Health and social care.</li><li>Experience of working with children or caring for children and young people</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the&nbsp;Health and Social Care, level &nbsp;job profile. Please locate this via:&nbsp;Job profiles - Health and social careFor an informal discussion and more information please contact: Sabika Sabeen&nbsp;<a href="mailto:Sabika.Sabeen@hertfordshire.gov.uk" target="_blank">Sabika.Sabeen@hertfordshire.gov.uk</a>&nbsp;- 07515 663033.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Sponsorship:&nbsp;We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Residential Childcare Workers

<h2>About the job</h2>We are seeking a skilled and proactive Control of Contractors Manager to lead a small but dedicated team responsible for overseeing all contractor-related activities across LLA. This role is central to ensuring that all contractor operations are conducted safely, efficiently, and in line with regulatory and internal standards. You will act as the accountable person for the Contractor Management System (CMS) and will be expected to build strong relationships with key stakeholders across departments. The role includes continuous improvement of contractor processes, regular audits, data reporting, and real-time engagement with contractors on-site. Due to the nature of the organization there is a requirement to be available out of hours supporting contractor audits and in the event of a significant incident. KEY TASKS &amp; PRINCIPAL ACCOUNTABILITIES: The principal role covers LLA’s building estates portfolio and can require the candidate to fulfil such duties as; 1. Contractor Management System (CMS) &nbsp; &nbsp; o Manage the CMS to meet LLA policies and procedures &nbsp; &nbsp; o Carry out assurance checks of the CMS principles and accountabilities to make sure compliance is adhered to. &nbsp; &nbsp; o Provide monthly reports detailing compliance and any escalation that’s required. &nbsp; &nbsp; o Carry out yearly review of the CMS and update accordingly. &nbsp; &nbsp; o Manage the “Concerto FM” Contract and system performance. &nbsp; &nbsp; o Continually review legislative 2. Contractor Management &nbsp; &nbsp; o Manage the team responsible for overseeing all contractor-related activities across LLA, &amp; support the contractor management processes including; &nbsp; &nbsp; o Review RAMS for Work Authorisation &nbsp; &nbsp; o Issue Work PTW and carry out continuous review of the performance of the process via table top exercises and onsite Continuous Improvement (CI) checks. &nbsp; &nbsp; o Carry out site wide CI assessments. &nbsp; &nbsp; o Create further collaboration and understanding with all contractors leading to an improved safety culture. &nbsp; &nbsp; o Conduct regular compliance audits and ensure adherence to health, safety, and environmental regulations. &nbsp; &nbsp; o Lead any investigations linked to contractors failure of process or near miss/accident or incident. &nbsp; &nbsp; o Track and log effectiveness of onsite contractor access to site. 3. Reporting:- Take responsibility for- &nbsp; &nbsp; o Providing monthly performance reports to the Head of TSD focusing on key performance metrics. &nbsp; &nbsp; o Chair TSD contractor quarterly forum for Frame work suppliers and Service providers. &nbsp; &nbsp; o Continually seek and present improvements to the CMS, contractor performance and on site performance. 4. Team Leadership and Training &nbsp; &nbsp; o Lead and mentor the Team in their day-to-day responsibilities. &nbsp; &nbsp; o Provide training and development opportunities to ensure the team’s skills align with the role's requirements. &nbsp; &nbsp; o Foster a culture of safety, compliance, and operational excellence within the team. 5. Delivering the LLA Way &nbsp; &nbsp; o Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task whether guest facing or behind the scenes contributes to supporting the company’s overall LLA Way Strategy and service standards. &nbsp; &nbsp; o Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.<h2>About you</h2>KNOWLEDGE, SKILLS &amp; EXPERIENCE: The ideal candidate is expected to hold and have some experience and knowledge in the following: o Experience of the Management of Contractors from an engineering/safety perspective. o Proficiency in CMS systems o Strong organizational and data collection, presenting skills. o Excellent communication and stakeholder coordination abilities. o H&amp;S professional with a comprehensive knowledge of compliance standards, health and safety regulations, and contractor management practices. o Experience managing and developing a Team o Nebosh qualification or equivalent in H&amp;S The role holder will possess the following skills: o Strategic thinker with a proactive and solution-oriented approach. o Strong leadership and team management skills. o Ability to multitask and prioritize in a dynamic environment. o Detail-oriented with a focus on delivering high-quality results. o Adaptable and open to embracing new technologies and industry best practices. o Flexible approach to duties and responsibilities o Strong commitment to set objectives and positive “can do” attitude. PERSONAL SPECIFICATION: The candidate will be a results-driven professional with a passion for optimizing building portfolios, we invite you to apply for this challenging and rewarding role. Join our team and contribute to the success of our property management initiatives.<h2>Application process</h2>*&nbsp; &nbsp;Please do not apply on this site&nbsp; &nbsp;*Please email your CV and covering letter to&nbsp;<a href="mailto:recruitment@ltn.aero?subject=REF:%20CSE2105%20-%20Cyber%20Security%20Engineer%20Vacancy" target="_blank">recruitment@ltn.aero</a>&nbsp;using reference&nbsp;COM3107&nbsp;inthe subject line. In the body of the email please make sure to include the following:<ul><li>Current and expected salary</li><li>Notice period / availability to start</li><li>Right to work in the UK / sponsorship requirements</li><li>Whether you are happy to travel to Luton three days a week</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1598270&amp;ptId=11655" target="_blank">download: JD - Control of Contractors Office Manager.pdf</a></li></ul>





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Control of Contractors Office Manager (COCO)

<h2>About the job</h2>Salary: £47,181 – £50,269 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: PermanentAre you passionate about creating safe, compliant, and supportive working environments? We’re looking for a dedicated Corporate Health and Safety Adviser to join our team and help ensure that the Council meets its statutory responsibilities and continues to prioritise the wellbeing of its staff, schools, and wider community.In this vital role, you’ll provide expert health and safety advice and guidance across a range of council services, including local authority operations, educational settings such as schools and trusts, and other client organisations. You’ll work collaboratively with internal managers and external partners to raise awareness, strengthen health and safety culture, and embed best practices across the board.As our Health and Safety Adviser, your key responsibilities will include:<ul><li>Ensuring the Council remains fully compliant with all relevant health and safety legislation and responsibilities.</li><li>Supporting the implementation of corporate health and safety policies and strategy across a variety of settings.</li><li>Advising, training, and coaching service teams and leadership to build strong safety awareness and competence.</li><li>Leading accident investigations and providing clear, constructive recommendations.</li><li>Developing and delivering a robust, risk-based health and safety audit programme for both the corporate and educational estate.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>You are an experienced and highly capable Health and Safety professional with a strong background in both operational and advisory roles. You’ve worked closely with senior managers, clients, and regulatory bodies such as the Health and Safety Executive and Fire Authority, offering sound advice, conducting audits, ensuring compliance, and delivering impactful training and guidance. Your excellent communication skills allow you to engage confidently with a wide range of stakeholders - including management, employees, and Trade Union representatives - successfully influencing and promoting a strong health and safety culture across organisations.You’re comfortable working independently, undertaking in-depth research, and producing clear, detailed documentation - from complex reports and policy documents to tailored training materials. Your training and presentation skills are well developed, and you’re confident designing and delivering courses that meet the needs of diverse client groups. Highly organised, you thrive in busy environments, balancing conflicting demands with a calm, solution-focused approach.You bring strong analytical and problem-solving skills, particularly in accident investigation, root cause analysis, and risk assessment, with a clear focus on practical, effective outcomes. You hold a NEBOSH Certificate or equivalent NVQ Level 3 in Occupational Health and Safety Practice and are committed to ongoing professional development, including a willingness to attain a Level 5 Health and Safety qualification.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1586843&amp;ptId=11653" target="_blank">download: Corporate Health Safety Adviser - Master JD.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1586845&amp;ptId=11653" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Corporate Health & Safety Adviser

<h2>About the job</h2>The Transport Delivery Lead will work closely with the Senior Surface Access Manager to deliver a diverse programme of strategic transport initiatives aimed at increasing public transport usage to and from the airport. The role involves managing high-profile relationships, driving complex delivery programmes and unlocking funding and operational partnerships across both public and private sectors. You will take a lead role in shaping LLA’s multi-modal transport offer, enhancing the passenger and staff experience, supporting decarbonisation goals and ensuring public transport keeps pace with the airport’s growth. Working dynamically within the Surface Access team, and with departments from across the airport, you will also contribute to the development of our early career professionals with potential line management responsibility as the team continues to develop in response to LLA’s changing transport needs. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: • Manage key external relationships with transport operators (Rail, DART, Bus, Coach) and delivery partners to define outcomes and deliver initiatives on time and within budget. • Lead working groups and workstreams within the Airport Transport Forum (ATF), including Rail, Highways, Coach and Bus, and build actionable consensus around shared priorities. • Sponsor projects through internal governance processes, ensuring robust business cases, alignment with strategic goals and clear value for money. • Collaborate with consultants and internal teams to shape and submit outcome-driven business cases, drawing on data, insight and emerging trends. • Own and deliver key workstreams within the Sustainable Investment Fund (SIF), reporting on progress, risks and benefits realisation. • Champion continuous improvement in the end-to-end transport experience, including infrastructure, service delivery, ticketing and information; both on- and off-airport. • Deputise for the Senior Surface Access Manager in internal and external forums. • Manage relationships with local and regional authorities, such as Luton, Central Bedfordshire, Hertfordshire and Buckinghamshire, including navigating political landscapes and unlocking funding or regulatory support. • Identify and act on strategic risks and opportunities, using horizon scanning and sound judgement to stay ahead of potential blockers or enablers. • Work cross-functionally with teams including Marketing, Legal, Procurement, Sustainability and Projects to ensure holistic programme delivery within a Transport context. • Contribute to future thinking around transport technology, decarbonisation, behavioural change and customer experience.<h2>About you</h2>SKILLS, KNOWLEDGE AND EXPERIENCE: • Transport Planning Qualification and/or Experience A relevant academic qualification such as an MSc in Transport Planning or professional accreditation such as TPP. Alternatively, significant demonstrable experience of the strategic planning and delivering transport projects in complex, multi-stakeholder environments. • Project and Programme Management Proven experience delivering transport-related projects from concept through to implementation, including planning, stakeholder coordination, risk management and performance monitoring. Able to manage multiple workstreams under pressure while maintaining strategic focus. • Problem Solving, Strategic Risk Awareness and Decision Making Strong analytical skills with a forward-thinking approach to spotting challenges and opportunities early. Skilled in navigating ambiguity, balancing trade-offs and making clear, evidence-based decisions that protect delivery and unlock progress • Stakeholder Management, Communication and Influence Excellent relationship-building and influencing skills, with the ability to work collaboratively across diverse stakeholder groups. Confident operating at senior levels in both the public and private sectors, with strong political, transport industry, and commercial awareness. • Business Case Development and Strategic Planning Experience preparing business cases aligned to funding objectives and wider policy goals. Able to distil complex transport, commercial and technical considerations into persuasive strategic narratives. • Customer-Centric and Inclusive Approach Awareness of how transport interventions affect different user groups. Committed to improving accessibility, inclusivity and the end-to-end travel experience for passengers and staff alike. Some understanding of the challenges and constraints of working in a live operational setting, particularly within a regulated, safety-critical or 24/7 environment such as an airport or transport hub would be beneficial. • Data, Budget Management and Future Insight Comfortable working with data to track performance, monitor impact and inform decisions, including financial. Able to translate insight into actionable recommendations and measurable benefits. An interest and or experience in emerging technologies, digital tools, Mobility-as-a-Service (MaaS), or innovative service delivery models that enhance public transport efficiency and user experience is also highly desirable. • Leadership and Accountability Takes ownership of projects and outcomes, with the ability to lead through influence and drive change across organisational boundaries. A natural collaborator with resilience and adaptability.<h2>Application process</h2>*&nbsp; &nbsp;Please do not apply on this site&nbsp; &nbsp;*If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of the&nbsp;Transport Delivery Lead&nbsp;job description to&nbsp;<a href="mailto:recruitment@ltn.aero" target="_blank">recruitment@ltn.aero</a>, using the reference&nbsp;TDL3007&nbsp;in the subject line. In the body of the email, please make sure to include the following:<ul><li>Current and expected salary</li><li>Notice period / availability to start</li><li>Right to work in the UK / sponsorship requirements</li><li>Whether you are happy to travel to Luton three days a week</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1598199&amp;ptId=11654" target="_blank">download: Transport Delivery Lead JD - July 2025.pdf</a></li></ul>





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Transport Delivery Lead

<h2>About the job</h2>Salary: £24,404 - £24,790 a year pro rata Hours per week: 20 Contract type: PermanentWe are looking for compassionate and dedicated individuals to join our team as Care Workers, providing 24/7 person-centred support. Your role will focus on empowering people with care needs to live independently in their communities, using a strength-based approach that enhances lives and promotes positive outcomes.Key duties include visiting individuals in their homes to deliver personal care and fostering a homely environment that encourages independent living. You will work flexibly, collaborating with integrated services and other professionals to ensure the wellbeing and independence of those you support.This role requires a commitment to maintaining dignity, privacy, and respect for the rights of every individual. If you are passionate about making a meaningful difference in people's lives, we’d love to hear from you.You’ll be caring for female clients, this post is only available to female applicants as permitted under the Equality Act 2010.Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for a compassionate and adaptable Home Carer to support adults in social care, helping them maintain independence and dignity. This role involves delivering high-quality care while building strong relationships with individuals, families, and professionals in a community-based setting.You will be responsible for working both independently and as part of a supportive team, ensuring tasks are prioritized and completed to a high standard. A key focus of the role is assisting individuals to live as independently as possible while respecting their rights to privacy and confidentiality. You will also be required to manage written records accurately and maintain a strong awareness of equality issues, incorporating them into your daily practice.The ideal candidate will have knowledge of the needs of adults in social care, along with a QCF Level 2 qualification in Health and Social Care or a willingness to achieve it within 12 months. The role requires the ability to undertake manual handling tasks and travel across the borough. Flexibility is essential, as the role involves working shifts, including weekends, evenings, and bank holidays.This is a public facing role so you’ll need to show off your fluency in speaking and writing EnglishIf you are committed to making a positive difference in people’s lives and have a strong understanding of person-centred care, we encourage you to apply!<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1432753&amp;ptId=11648" target="_blank">download: L2 Home Carer Job description.pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1432757&amp;ptId=11648" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Home Carer

Job Title: Employment &amp; Training Advisers Salary: £30,559 progressing to £33,366 per annum Hours: 37 hours Contract Type: Permanent Directorate: Childrens ServicesOpportunities in teams across the county in the following districts:<ul><li>East Herts, Broxbourne,&amp; Welwyn Hatfield</li><li>North Herts &amp; Stevenage</li><li>St Albans &amp; Dacorum</li><li>Watford, Three Rivers &amp; Hertsmere</li></ul>You will be able to select your preferred district at application stage.<h4>About the team</h4>Hertfordshire County Council Services for Young People is the primary provider of youth work, career education, information advice guidance and work-related learning in Hertfordshire.Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services.This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.<h4>Whats involved in the role?</h4><ul><li>Employment, training, and work-related learning activities support to young people.</li><li>Job and work experience brokering.</li><li>Support young people to enhance their employability skills.</li><li>Undertake health and safety assessments within workplaces.</li><li>Work face to face delivering at young people’s centres providing a range of support.</li></ul>You will work with&nbsp; young people who are not in employment, education or training providing employment and training opportunities through job brokering and marketing vacancies. You will enhance the employability skills of young people by offering a range of services to include CV writing and interview preparation.This is a varied role working as part of a team and will include direct contact with local employers to source a range of work-related opportunities for young people and after appropriate training, carry out Health &amp; Safety checks with employers to support work experience placements.<h4>About you</h4>Essential:<ul><li>Full UK driving licence with regular access to a vehicle.</li><li>The ability to travel independently around the county.</li><li>The ability to work flexibly as Service needs require.</li><li>Excellent verbal, written and ICT skills</li><li>The ability to build professional relationships young people.</li><li>Strong organisational skills and the ability to manage time and availability effectively.</li><li>The ability to support team activities and contribute to the wider service.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice..</li></ul>Desirable:<ul><li>Be able to demonstrate experience of building relationships and networking with employers.</li><li>The ability to a build rapport with young people and evidence of working with them individually and in small groups.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.</li><li>Ability to work in a varied role working as part of a team</li><li>Be proactive and have the ability to advocate and negotiate.</li><li>Experience in networking with local employers and promoting employment services.</li><li>Ability to use social media and online platforms, such as LinkedIn and the Hertfordshire Opportunities Portal (H.O.P), to support young people.</li><li>Relevant qualifications in careers education, information, advice, and guidance (CEIAG), youth work, or a related field.</li><li>Have a proactive approach and the ability to advocate and negotiate.</li></ul>This job role is within the Community Services, level 8 job profile. Please locate this via:Job profiles - Community servicesTo find out more, please contact Karen Haswell: <a href="mailto:karen.haswell@hertfordshire.gov.uk" target="_blank">karen.haswell@hertfordshire.gov.uk</a> or 01442 454628For more information regarding the work of Services for Young People please visit <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a>Interview Dates:<ul><li>East Herts, Broxbourne,&amp; Welwyn Hatfield = To be confirmed</li><li>North Herts &amp; Stevenage = 09/09 at Bowes Lyon Young Peoples Centre</li><li>St Albans &amp; Dacorum = 09/09 at Hemel Young Peoples Centre</li><li>Watford, Three Rivers &amp; Hertsmere = 11/09 at Watford Young Peoples Centre</li></ul>Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Employment & Training Advisers

Job Title: SEND Implementation &amp; Support Officer Starting Salary: £38,220 progressing to £41,771 per annum Hours: 37 Base Location: Apsley, Hemel Hempstead with countywide travel required. Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Do you have experience of working operationally with children and their families, a depth of knowledge of special educational needs and disabilities (SEND), a strong knowledge of the Statutory SEND Process and experience of implementing strategies for children and young people with SEND?The SEND Implementation Support and Statutory Assessment Team are a group of SEND professionals who work closely with SENCos, professionals and families to help schools work out the best ways of supporting a child or young person’s additional needs in school. We are there to answer your questions, however simple, and work together with schools and settings to find solutions to the more complex challenges.An opportunity has arisen to join our team. We are seeking a dynamic individual, experienced in supporting young people with special educational needs, to join our team as a SEND Implementation Support Officer. In this role you would act as a bridge between services, schools and parents, providing support with the implementation of SEND strategies.<h4>About the role</h4>This role will see you:<ul><li>Support SENCos to understand provision on an EHC plan, and to arrange and plan delivery of first implementation, including supporting with school’s considerations of placement in line with consultation processes</li><li>Delivering quality checks on behalf of the authority for new plans – e.g. section F checklist</li><li>Attending decision making forums in order to support quality decision making and supporting settings identified with perceived high levels of need through these forums</li><li>Develop and secure the highest standards of achievement and inclusion for children and young people with SEN through effective support for schools within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.</li><li>Take responsibility for the preparation of information for schools but also parents and young people, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools.</li><li>To work collaboratively with professionals across education, health and care services to ensure effective case management, integrated working practice and successful outcomes for children, including supporting mediation and appeals.</li><li>To participate in planning around phase transfer – working with groups of schools</li><li>To participate, as required, in a range of meetings with other professionals and parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.</li><li>Contribute to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up to date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.</li><li>To input and maintain accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.</li></ul><h4>About you</h4>Essential:<ul><li>Extensive experience working in schools with children and young people with SEND.</li><li>Knowledge of support across a range of SEND including an understanding of strategies, approaches, and current interventions and how they are put into practice</li><li>Exceptional skill in building and maintaining relationships with a wide variety of stakeholders, instilling confidence and clarity so that the EHCP is effectively delivered</li><li>Knowledge of law and procedures governing EHCP provision including the Children and Families Act 2014, SEN Code of Practice 2014 and the Equalities Act 2010</li><li>Excellent organisation skills including an ability to work unsupervised, systematically and an ability to manage constraints and conflicting demands and work to tight deadlines</li><li>Excellent customer service skills using verbal and written communication methods</li><li>Excellent IT skills including the ability to compile reports, analyse data and ensure the respective database is used to plan and monitor to meet statutory deadlines.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC10 job profile. Please locate this via: Job profiles - Health and social careThis is an exciting opportunity to play a vital role in a team passionate about shaping support for educational settings to improve the outcomes of children and young people with special educational needs and disabilities.To hear more about this opportunity please contact Sarah Wainwright (<a href="mailto:sarah.wainwright@hertfordshire.gov.uk" target="_blank">sarah.wainwright@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 22nd September (Face to Face at Farnham House, Stevenage)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND Implementation & Support Officer

Job Title: Youth Justice Audit &amp; Review Manager Starting Salary: £48,226 progressing to £53,459 per annum per annum + Market Enhanced Payment Hours: 37.0 Location: Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Are you passionate about promoting best practice, strengthening services, and achieving positive outcomes for children and victims?We are looking for an Audit and Victim Practice Manager to join the Youth Justice Service. The successful applicant will be responsible for driving continuous improvement in Youth Justice practice, promoting best practice and ensuring positive outcomes for children and victims.They will also hold operational responsibility for victim services within Youth Justice, including the supervision of victim workers and the development of victim-related practice, ensuring that the needs of victims are met in line with statutory guidance and best practice.<h4>About the role</h4>Key fundamentals of this role will see the postholder deliver:<ul><li>Develop and implement audit frameworks, ensuring practice aligns with national standards and inspection requirements.</li><li>Support the wider management team to embed learning from audits into operational practice and service development, including the design and delivery of practice development sessions</li><li>Supporting the delivery of the Youth Justice Quality Assurance Framework</li><li>Leading on the development of victim-related practice across the YJS</li></ul>Further details of this is as follows:<ul><li>Supporting the development and maintenance of audit and quality assurance processes, ensuring that AssetPlus assessments and the work with victims, and children and families meet external inspection requirements, and enable the Youth Justice Service to monitor and evaluate the effectiveness of its arrangements to support children and victims.</li></ul><ul><li>Working in partnership with wider YJ managers to coordinate delivery and maintain oversight of regular cycle of auditing across Youth Justice. Following which, maintain audit trackers and analyse findings to produce high-quality reports which summarise findings and make recommendations on how practice can be improved. This includes undertaking several audits a month alongside wider coordination.</li></ul><ul><li>Working with Senior Leaders, sharing findings from quality assurance activity and agreeing actions plans to address any areas of development.</li></ul><ul><li>Sharing learning from quality assurance activity with the workforce, both 1:1 and group sessions, through delivery of presentations and practice development sessions.</li></ul><ul><li>Support the YJ Service Managers as needed with developing and reviewing policy and practice guidance in accordance with national legislation, guidance, and service requirements.</li></ul><ul><li>Lead the strategic development and operational implementation of victim-related practice, ensuring alignment with national standards, legislative frameworks, and local priorities. This includes fostering multi-agency collaboration and embedding best practice to enhance outcomes for victims within the youth justice system.</li></ul><ul><li>Oversee the continuous monitoring and evaluation of victim service delivery, using data-driven insights and victim feedback to identify areas for improvement and lead initiatives that respond to emerging needs and trends.</li></ul><h4>About you</h4>Essential:<ul><li>Hold Social Work qualification and SWE registration professionally qualified with substantial post-qualification experience in Youth Justice</li><li>In-depth knowledge of legislation, statutory guidance, and best practice relevant to Youth Justice and victim services</li></ul><ul><li>Experience in completing in-depth audits of children’s records, analysis and high-quality report writing.</li><li>Experience of managing staff and developing effective partnerships with key agencies (Police, Probation, Courts etc.).</li></ul><ul><li>Strong written and verbal communication skills</li></ul><ul><li>Proficient in the use of Microsoft IT package</li></ul><ul><li>Proven ability to coach and mentor staff, fostering a culture of learning and continuous improvement.</li><li>Ability to travel to office bases at short notice for duty and other essential operational requirements, including periods of increased scrutiny or service review.</li></ul>Desirable:<ul><li>Experience of undertaking research and producing complex reports or documents</li><li>Experience of interpreting and analysing the impact of legislation and policy on service delivery.</li><li>Experience of Child View – Youth Justice Case management system</li><li>Experience of a Youth Justice HMIP inspection.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via: Job profiles - Health and social careThis is a crucial role which provides an opportunity to demonstrate real impact and drive practice improvement, supporting children in achieving positive change whilst also keeping them and local communities safe.To hear more about this opportunity please contact Robert Samuel for an informal discussion about the role (<a href="mailto:robert.samuel@hertfordshire.gov.uk" target="_blank">robert.samuel@hertfordshire.gov.uk</a>)&nbsp;Interview Date: 1st SeptemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Youth Justice Audit & Review Manager

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Care Assistant - The Crossings/OakmeadWe currently have opportunities for part time (22.5 hours per week) Care Assistants to work within our registered care homes, The Crossings (in Wendover) and Oakmead (in Weston Turville), where we support people with learning and physical disabilities.Working as part of a dedicated team, you will support service users with their day to day needs to enable individuals to lead independent and fulfilling lives. This will involve assisting individuals with:<ul>
<li>personal care needs</li>
<li>mealtimes and social activities</li>
<li>day trips out</li>
<li>attending appointments and maintaining their health and well-being</li>
<li>promoting skills and involvement including shopping and domestic tasks such as cooking and cleaning</li>
<li>support in any other areas of their daily living.</li>
</ul>As a care assistant, you`ll follow agreed support plans and risk assessments to ensure that we are providing a highly effective service that meets each individual`s needs, supports their aspirations and maximises their independence.About YouYou`ll be a caring and enthusiastic individual with a `can-do` attitude, who is driven by the desire to make a difference and have the ability to recognise and understanding the needs of vulnerable adults with learning disabilities. Desired qualities will include:<ul>
<li>Effective communicator using different methods according to the complex needs of those in your care.</li>
<li>Previous experience as a care assistant is desirable but not essential.</li>
<li>Ability to work shifts as part of a rota system, including some weekend and bank holiday working</li>
<li>Teamwork and flexibility are key to the success of the services we provide, as is a clear commitment to equality and diversity</li>
</ul>It is essential that you have a full UK driving licence and are happy to do sleep-ins. (an allowance for £52.78 per sleep in is paid)BenefitsIn return for your hard work and commitment, we offer a benefits package which includes:<ul>
<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>
<li>£14,742pa</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus on top of your basic salary</li>
<li>Annual salary and cost of living review</li>
<li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li>
<li>Ongoing professional development and support to deliver outstanding support</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Employee assistance helpline</li>
<li>Mileage paid for car usage</li>
<li>Fully paid DBS</li>
</ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Care Assistant

Job Title: Business Support Officer - Gypsy Service Starting Salary: £25,185 opportunity to progress to £26,403 per annum per annum&nbsp; Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Gypsy and Traveller Service is a high-profile, community-focused team within Hertfordshire County Council. The service manages 11 sites and works closely with tenants, contractors, and public stakeholders.<h4>About the role</h4>We are looking for a highly motivated person that has a good telephone manner and able to deal with the daily calls from our tenants. This person will use our pyramid system to log calls and jobs and work closely with our site team to book works in with our tenants as well as update the system with completed works.This role also includes other admin tasks to support the running of the office.Hertfordshire County Council is a leading local authority with a highly regarded Gypsy &amp; Traveller service. You’ll be taking on a diverse range of projects which promote Hertfordshire as an innovative, efficient authority with a commitment to helping people stay healthy and safe.This role is office based.<h4>About you</h4>Essential:<ul><li>Strong Literacy and Numeracy Skills Able to produce accurate written communication and handle basic numerical tasks confidently.</li><li>Proficient IT Skills Competent in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and other relevant systems to support administrative tasks.</li><li>Office Experience Previous experience working in an office environment, demonstrating familiarity with administrative processes and procedures.</li><li>Task Prioritisation Capable of managing workload effectively, prioritising tasks to meet deadlines and respond to changing demands.</li><li>Customer Service Orientation Demonstrates a professional, courteous, and helpful approach when dealing with internal and external</li></ul>You can help to provide a service that make a real difference to our tenants. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS5 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact, Bridget Gill,Head of Gypsy and Traveller Services&nbsp;&nbsp;T: 01707 281622&nbsp; &nbsp; E: <a href="mailto:bridget.gill1@hertfordshire.gov.uk" target="_blank">bridget.gill1@hertfordshire.gov.uk</a> &nbsp; for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Officer - Gypsy Service

Job Title: Customer Service Assistant - St Albans Starting Salary: £25,185 with the opportunity to progress to £25,583 per annum (pro rata for part-time) per annum (pro rata for part time) Hours: 6.5 Location: St Albans Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire Libraries provide an innovative, successful service at the heart of the local community including small village libraries, town and city libraries, and performing arts libraries. We deliver key reading, health, learning, information, digital and culture offers including IT support, clubs and activities for all ages, access to digital resources and a thriving events programme to ensure we improve residents’ lives.<h4>About the role</h4>The role of Customer Service Assistant is varied and directly contributes to the success of our libraries through working collaboratively to deliver excellent customer service, IT&nbsp;support, information services and resources to our library users and assisting with ad hoc library activities as required.You will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves.Please check you can work the hours required - Rota attached<h4>About you</h4>You will have a positive and flexible attitude, and the skills and abilities to successfully interact with customers, completing tasks to deadlines and problem solve, engaging senior colleagues when appropriate.Essential:<ul><li>Knowledge of and/or experience of working in a customer focussed environment</li><li>Evidence of understanding and application of good customer services principles</li><li>Demonstrable organisational skills, showing a methodical ability to prioritise tasks</li><li>Demonstrates a desire to work collaboratively with colleagues to achieve service aims and objectives</li><li>Competent using computer packages for logging and searching for information.</li><li>Flexible and assist with Library activities as required.</li></ul>Desirable:<ul><li>Experience of working in a library</li><li>Able to promote a wide range of library services to all library customers</li></ul>Customer Service Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities and help to make a positive difference to people’s lives.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM4 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Becky Searl or Marco Peveri on 0300 123 4040 for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Customer Service Assistant - 6.5 hours.pdf</li></ul> 





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Customer Service Assistant - St Albans

Job Title: Customer Service Assistant - Welwyn Garden City Starting Salary: £25,185 opportunity to progress to £25,583 per annum - pro-rata for part-time per annum (pro rata for part time) Hours: 6.5 Location: Welwyn Garden City Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire Libraries provide an innovative, successful service at the heart of the local community including small village libraries, town and city libraries, and performing arts libraries. We deliver key reading, health, learning, information, digital and culture offers including IT support, clubs and activities, access to digital resources and a thriving events programme to ensure we improve residents’ lives.Maybe required to work at Woodhall Library also.&nbsp;<h4>About the role</h4>The role of Customer Service Assistant is varied and directly contributes to the success of our libraries through working collaboratively to deliver excellent customer service, IT&nbsp;support, information services and resources to our library users and assisting with ad hoc library activities as required.You will be a friendly and confident person who is happy to work in a customer facing role. You will be competent using computer packages for logging and searching for information. You will be organised and comfortable in assisting customers to issue and return books and tidying shelves. <h4>About you</h4>You will have a positive and flexible attitude, and the skills and abilities to successfully interact with customers, completing tasks to deadlines and problem solve, engaging senior colleagues when appropriate.Essential:<ul><li>Knowledge of and/or experience of working in a customer focussed environment</li><li>Evidence of understanding and application of good customer services principles</li><li>Demonstrable organisational skills, showing a methodical ability to prioritise tasks</li><li>Demonstrates a desire to work collaboratively with colleagues to achieve service aims and objectives</li></ul>Customer Service Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities and help to make a positive difference to people’s lives.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM4 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact &nbsp;<a href="mailto:Joanne.smith1@hertfordshire.gov.uk" target="_blank">Joanne.smith1@hertfordshire.gov.uk</a>for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Customer Service Assistant - Welwyn Garden City - 6.5 hours.pdf</li></ul> 





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Customer Service Assistant - Welwyn Garden City

Job Title: Customer Relations Adviser Starting Salary: £31,537 progressing to £34,434 per annum (pro rata for part time) Hours: 37.0 Location: Countywide - Remote/Farnham House, Stevenage Contract Type: Contract: Fixed term till 31.03.2026 (possible year on year extension from Smoking Grant Funding till March 2029) Directorate: Public Health<h4>About the team</h4>Join a dynamic Service Delivery team supporting vital public health services such as stop smoking and health checks. This full-time role (with flexible working and alternate Saturdays) is ideal for someone organised, confident, and passionate about delivering excellent customer service.<h4>About the role</h4>· Process referrals via phone, email, and text.· Deliver outstanding customer service to clients and stakeholders.· Manage referral waitlists and appointment bookings.· Provide admin support to the wider Health Improvement team.· Liaise with key partners like GPs, pharmacies, and practice managers.· Offer smoking cessation support (training provided).<h4>About you</h4>Essential:· Diploma or equivalent qualification in customer service, health promotion or health and social care· Strong background in customer service, tele-care, or similar.· Proficient in Microsoft Office, especially Excel.· Excellent communication and organisational skills.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP8 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Karl.Winchester@hertfordshire.gov.uk" target="_blank">Karl.Winchester@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 8th September 2025Please note that this vacancy may close early if we receive a sufficient number of applicationsBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Customer Relations Adviser

Job Title: Placement Officer Starting Salary: £34,434 progressing to £37,280 per annum (pro rata for part time) – pay award pending Hours: 37.0We will consider someone wanting to work part time hours. Minimum 22.2 hours per week.Location: HertfordshireThis is a hybrid role. There may be some travel requirements. Base location is Farnham house therefore the postholder will be required to attend meetings at Farnham house when required.Contract Type: Fixed Term - This is a 12-month contract. Directorate: Childrens Services<h4>About the team</h4>The Housing Brokerage Team within Specialist Services ensures care leavers and families receive high-quality, timely support and accommodation tailored to their needs. The team works under the guidance of service heads to assess, manage risk, and facilitate access to appropriate resources.The team develops, delivers, and reviews services that safeguard care leavers, enhance their life chances, and secure high-quality placements with trained and supported carers. Additionally, they oversee the efficient operation of services, ensuring high performance, cost-effectiveness, and alignment with national legislation and guidance.<h4>About the role</h4>This role involves identifying, brokering, and monitoring placements for care leavers and young people based on assessed needs, ensuring services are tailored, cost-effective, and meet high-quality standards. It requires close collaboration with agencies and stakeholders to secure placements that maximize positive outcomes.Additionally, the role contributes to service development by identifying gaps in provision and working with strategic commissioning to expand placement options for care leavers and homeless families.Operating in a fast-paced, multi-agency environment—including health, voluntary organisations, local councils, and the independent sector—this position demands strong organisational skills, the ability to work under pressure, and a proactive approach to problem-solving.Responsibilities include overseeing placements for care leavers managing the efficient procurement of external placements while monitoring costs and maintaining systems for assessing and ensuring placement quality through visits, complaint investigations, and provider evaluations. Administrative support, including duty tasks and inbox management, is also required to meet service needs effectively.<h4>About you</h4>Essential:<ul><li>Strong analytical skills to assess and utilize information effectively, ensuring tailored placements and care packages that enhance outcomes for young people.</li><li>Excellent telephone communication skills, adept at managing high-pressure conversations, de-escalating anxiety, and fostering productive discussions with referrers and providers.</li><li>Ability to remain calm and solution-focused when handling emergency referrals, ensuring swift and effective placement decisions.</li><li>Proficient in producing clear, well-structured written information.</li><li>Confident and articulate communicator, capable of constructively challenging social work practices and decision-making.</li><li>Skilled in negotiation, able to engage effectively with external providers, senior managers, and social workers to secure the best possible outcomes for young people.</li><li>Ability to build and maintain positive relationships with a diverse range of stakeholders, fostering effective collaboration.</li><li>Strong problem-solving skills, demonstrating initiative and creativity in addressing placement challenges.</li><li>Strong data literacy, leveraging information to support strategic placement decisions that drive positive outcomes for care leavers.</li><li>Proficient in using ICT systems for recording, communication, and research to inform placement choices.</li></ul>Desirable:<ul><li>Skilled in researching and identifying alternative provisions to meet individual needs.</li><li>Experience of working in a complex multi-agency environment including work with health, voluntary and community sector, District and Borough Councils and the independent sector.</li><li>Experience of working within a housing or supported accommodation environment with knowledge of housing and homelessness legislation.</li><li>Driving Licence and access to a vehicle.</li></ul>If you’re ready to take on a rewarding role that makes a tangible difference, join us and become a key part of a service committed to securing the best outcomes for care leavers and young people through effective placement and care solutions.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Thomas Snell (<a href="mailto:thomas.snell@hertfordshire.gov.uk" target="_blank">thomas.snell@hertfordshire.gov.uk</a>)Interview Date: 8th and 9th SeptemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Placement Officer

Job Title: Community Equipment Specialist Starting Salary: £46,731 - £51,802 per annum&nbsp;&nbsp; Hours: 37 Location: Countywide Contract Type: Permanent Directorate: Adult Care ServicesLead, Train, and Inspire: Become a Community Equipment Specialist with Hertfordshire Equipment Service<h4>About the team</h4>Are you an&nbsp;Occupational Therapist&nbsp;or&nbsp;Physiotherapist&nbsp;with a deep understanding of community equipment and a passion for sharing your knowledge?Join our Hertfordshire Equipment Service (HES)&nbsp;as a&nbsp;Community Equipment Specialist, you’ll play a pivotal role in shaping how social care community equipment is used, understood, and delivered across the county. This is a unique opportunity where you'll lead on specialist equipment advice, support clinical triage, and upskill staff in the safe use and maintenance of bespoke equipment for adults and children with disabilities.You’ll work across clinical and operational teams, liaising with prescribers, suppliers, and manufacturers to ensure equipment meets functional needs and complies with MHRA and NHS standards. As part of the clinical team, you’ll also supervise and manage staff, ensuring continuity and quality of service.Your expertise will ensure that the equipment we provide is not only clinically appropriate but also tailored to meet the functional needs of Hertfordshire residents and their carers.<h4>About the role</h4>As a subject matter expert, you’ll be leading on a range of aspects of specialist social care equipment advice, upskilling and developing employees on the correct use and maintenance of bespoke equipment items for adults and children with disabilities, ensuring legal and clinical compliance with bodies such as the MHRA and NHS.You'll be part of the clinical team at Hertfordshire Equipment Service and will help to support with clinical triage of equipment orders, and day-to-day queries from prescribers.You'll line manage, provide supervision for clinical team members and provide cover for these roles during periods of leave to ensure the needs of the service are met.What you will do<ul><li>Lead on all aspects of training and development of HES staff to upskill and maintain essential knowledge levels</li><li>Ensure safety and legal compliance of service delivery for specialist and standard community equipment for hospital discharge, maintaining independence and the supply of bespoke equipment items for adults and children with disabilities</li><li>Oversee and administer specialist technical training of staff at all levels to ensure that service delivery is of the highest standard</li><li>Make recommendations to ensure that equipment solutions are proportionate to clinical needs</li><li>Assist with clinical triage of equipment orders</li></ul><h4>About you</h4>Essential Criteria<ul><li>Relevant experience working with community medical equipment</li><li>Knowledge and a desire to further your knowledge of social care equipment solutions available</li><li>Knowledge and experience of relevant social care legislation such as Care Act 2014, Mental Capacity Act 2005, LOLER, PUWER</li><li>Experience with leading, advising and influencing decisions at a senior management level</li><li>Experience working with health professionals and care providers</li><li>Experience developing training programmes and assessing current and future training requirements</li></ul>Desirable<ul><li>Occupational Therapy or Physiotherapy qualification and HCPC Registration</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careFor an informal discussion and more information please contact: Hannah Wright on 07812322332 or <a href="mailto:Hannah.wright2@hertfordshire.gov.uk" target="_blank">Hannah.wright2@hertfordshire.gov.uk</a> Interviews: TBC in SeptemberBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Community Equipment Specialist

<h2>About the job</h2>Salary: £29,093 - £31,586 a year Hours per week: 37 Contract type: PermanentAre you detail-oriented, financially savvy, and passionate about supporting services that make a difference? We’re looking for a dedicated Contracts Finance and System Officer to join our team and ensure the smooth financial administration of adult social care services.In this vital role, you’ll manage care package activations, process timely payments to a range of care providers, and generate accurate invoices for adult social care clients. You’ll be responsible for maintaining individual data records, administering contract and payment schedules for residential care, and ensuring all information reflects the services delivered.You’ll also investigate and resolve complex queries from service users and providers, using your analytical skills and initiative to gather and interpret information from multiple systems. Collaboration is key—you’ll work closely with colleagues across Adult Social Care, Commissioning, Financial Assessments, and Accounts Receivable to support the financial wellbeing of vulnerable clients.If you're ready to make a meaningful impact behind the scenes and thrive in a role that combines finance, systems, and care, we’d love to hear from you.Please note this role does not attract sponsorship.<h2>About you</h2>We’re seeking a highly organised and detail-oriented Contracts Finance and System Officer to join our team supporting the financial processes that underpin adult social care services. This role is ideal for someone with strong IT, analytical, and communication skills, looking to make a meaningful impact in a public sector setting.You’ll use your advanced IT skills to work across multiple databases such as LAS and ContrOCC, extract and analyse data, and support the maintenance and monitoring of financial systems. Experience with Microsoft Office, data interpretation, and software testing is key, as is a solid understanding of how financial systems interact.Excellent communication is central to the role. You’ll liaise with care providers, internal teams, and vulnerable clients, often discussing complex financial matters. You must be confident drafting professional letters, offering guidance aligned with financial regulations, and handling sensitive issues with empathy and professionalism.With your strong organisational abilities, you'll manage your own workload effectively, meeting tight and conflicting deadlines, and supporting your team during busy periods. Your numeracy skills will be essential as you calculate complex care packages and resolve contribution queries with accuracy and attention to detail.You’ll be expected to problem-solve confidently, work within legislative frameworks such as the Care Act 2014, and contribute to fair, inclusive service delivery. Knowledge of equality principles and the ability to communicate clearly in spoken and written English is essential.The role requires either an NVQ in finance/administration or equivalent experience. Occasional local travel and an enhanced DBS clearance are also required.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.If you’re ready to bring your expertise into a rewarding environment where your work supports vulnerable adults and improves service outcomes, we’d love to hear from you.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1544599&amp;ptId=11643" target="_blank">download: L5 Contracts Finance and System Officer 131398.docx</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1574219&amp;ptId=11643" target="_blank">download: Luton Values Flyer.pdf</a></li></ul>





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Contracts Finance and System Officer

<h2>About the job</h2>Salary: £39,152 - £41,771 a year pro rata plus £5,500 market supplement allowance and £963 essential car user allowance (subject to criteria) Hours per week: 32 Contract type: PermanentAre you passionate about making a lasting difference in the lives of children and young people? We are seeking a dedicated and experienced Social Worker to join our Family Placement Team, working in accordance with the National Minimum Standards for Fostering Services and Fostering Services Regulations.This is a rewarding role that places children’s best interests at the heart of everything you do. You’ll play a vital part in recruiting, assessing, and supporting foster carers, while promoting stability, safety, and positive outcomes for vulnerable children. Key Responsibilities:<ul><li>Undertake the full range of social work duties related to statutory Family Placement work.</li><li>Promote the best interests of children and young people at all times.</li><li>Recruit and assess prospective foster carers, including general and connected persons carers, in line with departmental policies.</li><li>Participate in and support local recruitment campaigns and initiatives.</li><li>Conduct initial visits and progress through to full assessments using the BAAF Form F.</li><li>Ensure assessments meet the highest standards and regulatory requirements.</li><li>Present assessments at Panel and provide ongoing support to carer applicants.</li></ul>Please note this role does not attract sponsorship.<h2>About you</h2>We are looking for a compassionate and skilled professional who brings a strong foundation in fostering and statutory children’s services.You will have:<ul><li>A DipSW, CQSW, or equivalent recognized social work qualification.</li><li>Substantial post-qualifying experience in fostering or family placement work.</li><li>A thorough knowledge of relevant legislation, including the&nbsp;Children Act 1989,&nbsp;Care Planning and Fostering Regulations 2015, and&nbsp;Fostering Minimum Standards.</li><li>Excellent communication skills with the ability to build effective relationships with children, carers, and multidisciplinary professionals.</li><li>Proven ability to make sound professional judgments, particularly in complex or high-risk situations.</li><li>A clear and concise written style, with the ability to maintain high-quality records and write reports on sensitive, complex matters.</li><li>A deep understanding of child development, family dynamics, and safeguarding frameworks.</li></ul><h2>About us</h2>Luton Council has been selected to deliver the government’s Families First for Children Pathfinder programme.Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes.The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners.Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure.Our ambitious Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application process</h2>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<h2>Additional information</h2>We offer a range of excellent staff benefits which include: <ul><li>From 25&nbsp;to 32&nbsp;days’ annual leave:&nbsp;linked to length of service and grade</li><li>Buying annual leave scheme:&nbsp;buy up to 20 days additional annual leave</li><li>Career Pathways:&nbsp;step up in your career or move into a specialist area</li><li>Pension scheme:&nbsp;with generous employer contributions of up to&nbsp;20.2 per cent (at July 2023) and 3x salary death in service grant</li><li>Generous relocation package:&nbsp;up to £8,000 (subject to eligibility)</li><li>Employee Assistance Programme:&nbsp;a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li><li>Work/life balance:&nbsp;flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li><li>Training and support:&nbsp;unlimited access to development courses, mentoring and support and clear career pathways</li><li>Staff offers:&nbsp;includes discounts on your MOT, gym and fitness, restaurants and salons</li><li>Arriva Travel Club:&nbsp;great value savings on local bus travel</li><li>Friday Funday Socials -&nbsp;One Friday every 2 months where we encourage our staff to get together to socialise after work</li></ul><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1546948&amp;ptId=11647" target="_blank">download: Fostering Assessing Social Worker JD (6).pdf</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1553527&amp;ptId=11647" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





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Fostering Assessing Social Worker

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Permanent Ref: F1044 The Revenues and Benefits Service provides the statutory functions of collecting Council Tax and Business Rates, alongside administering applications for Housing Benefit and Council Tax Support. Following a review of the Service, an exciting opportunity has arisen to join the Revenues and Benefits Team.&nbsp; The Council is seeking a Team Leader who has knowledge and experience of working within Revenues or Benefits and is also able to deliver the Service in a new way by working across all the areas that we deliver to residents and Businesses. &nbsp; You will have at least two years’ experience in Revenues or Benefits, with detailed knowledge of at least one of these services. You will have proven leadership skills, with the ability to motivate and support a team in a high-pressure environment. &nbsp; You will have strong communication skills both written and verbal and the ability to engage effectively with a wide range of people. Excellent customer service skills, including patience and active listening to resolve residents and businesses queries. Working closely with the other Team Leaders, you will have the ability to deliver on-going training, particularly supporting the current Business Rates team, and helping to upskill others within the service. Your team will be required to work on a wide range of tasks including the processing of Housing Benefit applications, Council Tax Support applications and the collection of Council Tax and Business Rates. In return access to flexible working (including hybrid working) and the opportunity to study for professional qualifications in Revenues and Benefits with the Institute of Revenues, Rating and Valuation. While ideally, we are seeking someone with extensive Business Rates experience, we do welcome applications from candidates who have experience in at least Council Tax or Benefits, who has a strong willingness to learn. A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details.

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