{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1748748190587,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"5a708e14-0595-4b94-b00c-8578523edcf4","title":"Customer Experience Manager M568","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":2,"description":"<p class=\"customHTML\"><span class=\"customHTML\">We are currently recruiting a Customer Experience Manager to lead our Customer Service and complaints team. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Are you looking for your next challenge? If you have experience of working in a multi service environment, are organised, have good leadership skills and are a confident communicator, we want to hear from you.  This roles provides a unique opportunity to shape and influence the development and delivery of council services.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We’re on a journey shaping our teams and processes to enable us to make a real difference to people’s lives, delivering vital public services to the residents in Charnwood. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We’re looking for enthusiastic and driven individuals to join our teams and support us on our journey – if you think this could be you, we want to hear from you. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"><span class=\"customHTML\">Key Responsibilities:</span></strong></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Manage the day to day delivery of the Customer Service functions ensuring consistent, cost effective and efficient service, offering positive customer experience to all.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Manage the Council’s Corporate Complaints Policy, managing the stage 2 responses, working across the Council to minimise complaints.</span></li>\n</ul>\n<p class=\"customHTML\"><strong class=\"customHTML\"><span class=\"customHTML\">The benefits of working with us: </span></strong></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Agile working for many roles.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Most services are closed over Christmas.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Opportunities for professional development linked to many roles.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Access to the Local Government Pension Scheme.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Free parking.</span></li>\n</ul>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Find out more about this role and who we are by visiting <a href=\"http://www.charnwood.gov.uk/jobs\">www.charnwood.gov.uk/jobs</a>  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">No Agencies please.</span></p>","shortDescription":"","salaryDescription":"£42,708 to £45,718","publishDate":"2025-05-20T12:12:00.000Z","expirationDate":"2025-06-01T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7928547d-398f-486c-9f9d-a55b56d5bee9.jpg","score":1,"featured":false,"enhanced":false},{"id":"8a3d3e4e-6d8b-4843-a649-4c1477741dcc","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Nottinghamshire","locationType":3,"description":"<p>Charity Retail eBay Volunteer<br> <br>Be there when it matters as a Sue Ryder Volunteer</p>\n<p>As a Retail eBay Volunteer in one of our Sue Ryder charity shops, you will identify and research a range of products that have been donated ready to be listed on the Sue Ryder eBay page to maximise revenue.</p>\n<p>This role requires a keen eye for items that can make more online than in the shop. In this role you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work.</p>\n<p>The Role:<br>• Researching and value items<br>• Photograph items to sell<br>• Preparing items for dispatch to the ebay hub<br>• Sorting, labelling, pricing of stock<br>• Write descriptions for item listings<br>• Greeting and helping customers<br>• Light cleaning/tidying duties to keep the shop inviting and well presented</p>\n<p><br>About you:<br>• Enjoy helping and engaging with customers<br>• Competent with IT & a good level of literacy<br>• Ability to work as part of a team<br>• Reliable<br>• Have similar experience using eBay or equivalent Ecommerce platforms.<br> <br>Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.</p>\n<p>We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. <br> <br>Please note - we do have a minimum age requirement in our shops of 18. </p>\n<p>About Sue Ryder:<br>Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.<br> <br>We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.<br> <br>*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*<br> <br>If you have any questions, please contact our team at <br>volunteer.recruitment@sueryder.org <br>or visit: <br>www.sueryder.org</p>","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T11:01:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5ee20bdb-fbc9-4553-9d9e-5d52b702fe3a.png","score":1,"featured":false,"enhanced":false},{"id":"4cb6bdb6-65fa-4777-91a4-77159f1a0167","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Nottinghamshire","locationType":3,"description":"<p>Charity Retail eBay Volunteer<br> <br>Be there when it matters as a Sue Ryder Volunteer</p>\n<p>As a Retail eBay Volunteer in one of our Sue Ryder charity shops, you will identify and research a range of products that have been donated ready to be listed on the Sue Ryder eBay page to maximise revenue.</p>\n<p>This role requires a keen eye for items that can make more online than in the shop. In this role you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work.</p>\n<p>The Role:<br>• Researching and value items<br>• Photograph items to sell<br>• Preparing items for dispatch to the ebay hub<br>• Sorting, labelling, pricing of stock<br>• Write descriptions for item listings<br>• Greeting and helping customers<br>• Light cleaning/tidying duties to keep the shop inviting and well presented</p>\n<p><br>About you:<br>• Enjoy helping and engaging with customers<br>• Competent with IT & a good level of literacy<br>• Ability to work as part of a team<br>• Reliable<br>• Have similar experience using eBay or equivalent Ecommerce platforms.<br> <br>Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.</p>\n<p>We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. <br> <br>Please note - we do have a minimum age requirement in our shops of 18. </p>\n<p>About Sue Ryder:<br>Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.<br> <br>We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.<br> <br>*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*<br> <br>If you have any questions, please contact our team at <br>volunteer.recruitment@sueryder.org <br>or visit: <br>www.sueryder.org</p>","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T11:01:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/55722a7d-aa5f-4078-9956-c9e9092d30e7.png","score":1,"featured":false,"enhanced":false}],"totalResults":3,"page":1,"pageSize":20,"facets":{"ContractType":{"1":1,"4":2},"WorkingPatterns":{"1":1,"7":2},"EmployerType":{"charity/voluntary":2,"local government":1},"PublishDate":{"1":0,"2":0,"3":0,"4":1,"5":3},"LocationType":{"2":1,"3":2},"JobTypes":{"customer service":3}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":52.794975,"lng":-1.2742368},{"lat":52.734272,"lng":-1.2742368},{"lat":52.734272,"lng":-1.1683202},{"lat":52.794975,"lng":-1.1683202},{"lat":52.794975,"lng":-1.2742368}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1748748190657,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"loughborough",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["customer service"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"loughborough\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"customer service\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Customer Service","slug":"customer-service"}],"dataUpdateCount":1,"dataUpdatedAt":1748748190588,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","customer service"],"queryHash":"[\"jobTypesAutocomplete\",\"customer service\"]"}]}
Customer Service job vacancies in Loughborough
AppliedJobsView
CandidateRedesign
CvParsing
FullCandidateProfile
HeaderJobsButton
ImageOptimization
JobSearchPreferences
LogosFromSameDomain
MatchedJobs
NewJobTypes
NewNavbar
NewPlacesAutocomplete
PdfJobDocuments
ReciteMe

What:

Where:

3
Customer Service job vacancies in Loughborough

Sort by: 

Date posted

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Closing today

Customer Experience Manager M568

Charnwood Borough Council

Charnwood Borough Council logo

£42,708 to £45,718

Leicestershire (Hybrid)

Posted 12 days ago

Page 1 of 1

Jobs Go Public Logo
Jobs Go Public Logo
Find a jobPost a job

Explore

About us

Let's talk

Registered in England & Wales as Jobsgopublic Limited Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

Terms & conditionsPrivacy & cookie policyCookie settings©Jobsgopublic Limited 2025