{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747975633068,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"55f3cea2-5f3b-4770-869c-21e3403de14d","title":"Contracts and Accreditation Officer","employer":"London Borough of Ealing","department":"","location":"Ealing","locationType":2,"description":"<p>An exciting opportunity has arisen for a <strong>Contracts & Accreditation Officer, </strong>and you will be a part of the Contracts & Market Engagement Team and have a key role in ensuring that adult care services are contract managed effectively and provides quality assurance.</p>\n<p><strong>About the role</strong></p>\n<p>We are committed to providing good quality services for vulnerable adults in receipt of social care in Ealing. You will work closely with external support provider market, to ensure contracts and effective contract monitoring are in place. Some of your key tasks will be:</p>\n<ul>\n<li>To visit and Contract Monitor providers we commission with good knowledge base of contractual arrangements in place and regulatory bodies regulations to ensure providers are compliant.</li>\n<li>To complete telephone monitoring to ensure the voice of our customers is heard.</li>\n<li>Navigate confidently on different platforms to export intelligence and information quickly.</li>\n<li>Compile reports and present at high level meetings.</li>\n<li>Respond quickly to non-compliance contractual issues raised.</li>\n<li>Engage regularly with different teams such as social work, safeguarding, finance, and accountancy.</li>\n<li>Ability to work on own initiative and manage own workload.</li>\n</ul>\n<p>The successful candidate will be enthusiastic, resilient, organised and will be able to demonstrate that they have knowledge of contracts management and monitoring experience of social care contracts.</p>\n<p>This is a demanding role, offering variety and an opportunity to learn new skills and develop your knowledge. The successful postholder will be someone who can communicate and negotiate effectively both verbally and in writing to achieve the best outcomes for borough residents and secure best value for the Council.</p>\n<p>You will be offered regular supervision and support, access to training opportunities, and experience the benefits of working with friendly and supportive colleagues.  Ealing is a diverse community with excellent amenities, which helps to make it a great place to live and work.</p>\n<p><strong>Some of the key skills you can offer:</strong></p>\n<p>The ability to work accurately and under time pressure is paramount. Ideally you will have previous customer service experience in the Adult Social Care or Health fields. Good organisational skills and the ability to work with a wide variety of diverse people are also important.</p>\n<p>This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role.</p>\n<p>Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing council follows safer recruitment practices to protect children and vulnerable adults. This role will be subject to an Enhanced Disclosure and Barring Service (DBS) check and Ealing council’s enhanced vetting process.</p>\n<p>You must have the right to work in the UK.  Evidence for the right to work in the UK will be requested at the interview stage.</p>\n<p>It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.</p>\n<p>We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.</p>\n<p>Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.</p>\n<p>We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.</p>\n<p>Please note all applications will be determined on merit.</p>\n<p>If you are shortlisted and invited to interview, you will be required to present a presentation on a specific topic.</p>\n<p>Full details of the job requirements, including essential requirements, can be found in the job profile (attached below).</p>\n<p><a href=\"https://www.ealing.gov.uk/download/downloads/id/20623/role_profile.pdf\">Role profile</a></p>\n<p><a href=\"https://www.ealing.gov.uk/download/downloads/id/18483/ex-offenders_policy.pdf\">Ex-Offenders Policy</a></p>","shortDescription":"","salaryDescription":"£43,299.00 - £46,512.00 pa inclusive (Grade 10)","publishDate":"2025-05-21T13:08:00.000Z","expirationDate":"2025-06-09T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/44b6ed88-434d-4d8a-a614-4058398c3860.png","score":1,"featured":false,"enhanced":false},{"id":"bbdf5d45-1fbb-49ca-ac67-044f60708a5d","title":"Service Point Officer","employer":"Southwark Council","department":"","location":"Peckham","locationType":2,"description":"<div class=\"page-section\">\n<div class=\"\">\n<div class=\"row jb-content\">\n<div class=\"section-content col-lg-9 col-md-9 col-sm-9 col-xs-12\">\n<div class=\"rich-editor-text\">\n<h2>Why Southwark?</h2>\n<p>Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market, and we are home to approximately 250+ faith groups, along with many social enterprises.</p>\n<p>At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.</p>\n<p>Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.</p>\n<h2>The role</h2>\n<p>At the heart of Southwark’s community, the Service Point Officer role offers an exciting opportunity to directly support and assist residents with a wide range of council services. Based at our busy front-of-house service point, you’ll be the welcoming face of the council, resolving queries, providing information, and helping people navigate their way through services such as housing, council tax, benefits, and more. This is a vital position where you’ll be engaging with customers face-to-face, often handling multiple and sometimes complex enquiries in a single visit.</p>\n<p>As a Service Point Officer, you’ll play a key role in ensuring customers receive timely and accurate responses to their concerns, often resolving matters there and then, without the need for further follow-up. Whether it’s accessing systems to find information, raising service requests, processing payments, or guiding customers through the council’s website, your support helps ensure a seamless and positive experience for every visitor. You’ll also keep accurate records and take appropriate action on requests, maintaining high standards of service and data security.</p>\n<p>This is a collaborative and fast-paced environment where every day brings something new. You’ll work closely with colleagues and services across the council, contributing to team meetings, service improvements, and ongoing training and development. By ensuring every resident receives respectful, helpful, and efficient service, you’ll be part of making Southwark a place we can all be proud of.</p>\n<p><strong>Key responsibilities:</strong></p>\n<ul>\n<li>Deliver face-to-face customer service that’s professional, friendly, and solution-focused</li>\n<li>Resolve a variety of customer enquiries at first point of contact using council systems</li>\n<li>Raise service requests and update records to ensure swift follow-up and resolution</li>\n<li>Support customers in accessing services and completing forms online</li>\n<li>Handle payments and maintain accurate records in line with data protection policies</li>\n<li>Work collaboratively with colleagues to continuously improve the customer experience</li>\n</ul>\n<p><strong>How will you make an impact as our Service Point Officer?</strong></p>\n<ul>\n<li>Knowledge of customer services, ideally within a local government setting</li>\n<li>Understanding of Housing, Council Tax, and Benefits services</li>\n<li>Experience delivering face-to-face support in a fast-paced environment</li>\n<li>Skilled in using Microsoft Office and other digital systems</li>\n<li>Strong written and verbal communication skills</li>\n<li>Ability to manage conflicting priorities and meet deadlines</li>\n<li>Confident working independently and as part of a team</li>\n<li>A commitment to equality, inclusion, and excellent service delivery</li>\n</ul>\n<h2>Additional information</h2>\n<p>This role is fixed term for 12 months. Any internal applicants are encouraged to seek agreement from their substantive line manager if considering this is as a secondment opportunity.</p>\n<p><strong>Employee benefits:</strong></p>\n<p>You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:</p>\n<ul>\n<li>A competitive base salary (pro rata for part time staff)</li>\n<li>Strong supportive senior management team</li>\n<li>Regular one to one supervision</li>\n<li>Professional development & training opportunities</li>\n<li>Clear career development pathways</li>\n<li>Agile and flexible working arrangements</li>\n<li>Local Government Pension Scheme (LGPS)</li>\n<li>Season ticket and cycle loans</li>\n<li>Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)</li>\n<li>Wellbeing programme</li>\n<li>HSF Health plan and eye care scheme</li>\n<li>EAP employee assistance programme, confidential counselling and support</li>\n<li>Social clubs and staff groups</li>\n</ul>\n<p><strong>Guaranteed Interview Scheme:</strong></p>\n<p>As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:</p>\n<ul>\n<li>Members of the Armed Forces and veterans</li>\n<li>Are currently in care, or have previously been in care</li>\n<li>If you consider yourself to be disabled or if you have a long-term health condition.</li>\n</ul>\n<h2>Recruitment timetable</h2>\n<p><strong>Closing date: </strong>Monday 2nd June 2025 at 23:00</p>\n<p><strong>Interview date:</strong> Monday 16th June 2025</p>\n<p><em>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our </em><a href=\"https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together\"><em><strong>Southwark Stands Together programme</strong></em></a><em>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.</em></p>\n<p>Attachments</p>\n<ul>\n<li><a href=\"https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&nDocumentID=2498055&ptId=104339\">Click here to view the Job Description and Person Specification</a></li>\n</ul>\n</div>\n</div>\n</div>\n</div>\n</div>\n<div class=\"page-section\">\n<div class=\"jb-row-bottom-bar \">\n<div class=\"row\"> </div>\n</div>\n</div>","shortDescription":"","salaryDescription":"Salary Range (Full time equivalent) £34,275 - £40,344","publishDate":"2025-05-21T08:14:00.000Z","expirationDate":"2025-06-02T22:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9783edcc-41c9-4777-b372-12440157f979.jpg","score":1,"featured":false,"enhanced":false},{"id":"765bb3f8-344e-4802-bcbd-104e0f100b85","title":"Service Charge Officer","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"<strong>The role</strong><br><br>We are currently seeking 2 x experienced Service Charge Officer to join our Service Charge team.<br><br>As a Service Charge Officer you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery<br><br>Please note this job is based out of our Croydon office and you will be expected to work 3 days in the office. <br><br><strong>What you'll do</strong><ul> <li>Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases</li> <li>Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.</li> <li>Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery.</li> <li>Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes</li> <li>Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure.</li> <li>Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges</li>\n</ul><strong>What you need</strong><ul> <li>Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines</li> <li>Experience of working with councillors, the wider community, and other external partners</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li>\n</ul><strong>Closing date: Monday 2nd June 2025 at 23:59</strong><br><br><strong>Shortlisting dates: From 3rd June 2025</strong><br><br><strong>Interview dates: W/c 9th June 2025</strong><br><br><strong>About us</strong><br><br>At Southern Housing, our residents are at the <strong>heart</strong> of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.<br><br>A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.<br><br><strong>What's in it for you</strong><br><br>Pension<br><br>Life <br>assurance<br><br>Healthcare cash plan<br><br>Eyecare & dental<br><br>Birthday <br>leave<br><br>Retailers discounts<br><br>Cycle <br>to work<br><br>Buy & sell <br>annual leave<br><br>Season ticket loan<br><br>In-house academy & career development<br><br>Flexible working<br><br><strong>Inclusion & Diversity</strong><br><br>We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.<br><br>We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £40,000 Per annum","publishDate":"2025-05-20T00:00:00.000Z","expirationDate":"2025-06-02T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e8cc9ad0-524f-44be-9fbd-284e7e92419a.jpg","score":1,"featured":false,"enhanced":false},{"id":"4cbc6085-9732-43c8-ac0c-c2d66cad7b64","title":"Support Coordinator Access and Hospital Team","employer":"Royal Borough of Kingston Upon Thames","department":"","location":"Kingston","locationType":3,"description":"<p><strong>About the Borough</strong></p><p>This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.</p><p>Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.</p><p>Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.</p><p>Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.</p><p>We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.</p><p>Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.</p><p><strong>About the Service and Team</strong></p><p>The Hospital Team facilitates discharges from Kingston Hospital and all Out of borough hospitals. The team works alongside multiple professionals to complete Discharge to Assess. We provide a 7 day service. We work alongside the Transfer of Care Hub situated in Kingston Hospital and have a daily presence with a member from the team. The Transfer of care Hub consists of multiple professionals working together to facilitate swift and suitable discharges destinations</p><p>The Access Team is the front door to Adult Social Care.</p><p>Our referrals come from our residents and  professionals via the contact centre.</p><p>We  triage all safeguarding concerns to establish whether section 42 is required.</p><p><strong>About the Role and Our Ideal Candidate</strong></p><p>You will work as part of both the access and hospital team</p><p>This will involve: </p><ul>\n<li>The hospital team provides a 7 day service.</li>\n<li>You will be expected to work weekends on a rota basis and will have a day off during the week</li>\n<li>Facilitate timely discharges</li>\n</ul><p><strong>About You</strong></p><ul>\n<li>Have experience working in adult social care/ hospital work</li>\n<li>Have good communication skills</li>\n<li>Have IT knowledge and be able to work independently on IT systems</li>\n</ul><p><strong>Our Offer to You</strong></p><p>As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.</p><p>In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.</p><p>Employees have access to a wide range of benefits, some of which include:</p><ul>\n<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>\n<li>Three volunteering days per year in Kingston</li>\n<li>Flexible and agile working arrangements</li>\n<li>Comprehensive learning and development programme</li>\n<li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li>\n<li>Interest free season ticket loans</li>\n<li>Local Government Pension Scheme</li>\n<li>Bicycle loan facilities and cycle to work scheme</li>\n<li>Zip car scheme</li>\n<li>Free eye tests and contribution towards glasses</li>\n<li>Confidential wellbeing and counselling support</li>\n<li>Subsidised gym membership</li>\n</ul><p><strong>Application Process</strong></p><p>Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.<br><br>The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. </p><p>We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.</p><p>Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.</p><p><strong>Additional Information</strong></p><p>We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.</p><p>As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.</p><p>We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.</p><p>We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.</p><p>The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href=\"https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know\">GOV.UK website</a> for right to work guidance.</p>","shortDescription":"","salaryDescription":"£28,521 - £37,536","publishDate":"2025-05-16T14:50:00.000Z","expirationDate":"2025-05-26T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b6723aad-5bc4-420c-a4b1-8290310322a7.jpg","score":1,"featured":false,"enhanced":false},{"id":"2eacce82-2606-49de-bd7c-72872fc36026","title":"Client Relationship Officer","employer":"CDS Co-operative","department":"","location":"CDS Co-operatives","locationType":3,"description":"<p>CDS is on a mission!</p>\n<p>We are a small housing association with nearly 1,000 properties across London and the South East and also provide housing management and backend services for many independent housing co-ops. What sets us apart from other social housing providers is that our roots are in co-operative housing and our mission is to make community- and resident-led housing mainstream.</p>\n<p>We are looking for a Client Relationship Officer to manage and oversee all of the day-to-day aspects of our service agreement between CDS and a number of our clients, who are independent housing co-operatives and other types of community-led housing provider. You’ll be their first and main point of contact, making sure that all of our services are safe, easy to work with, accountable and sustainable.</p>\n<p>You will relish your role in helping existing and potential clients understand their obligations as a landlord, ensuring they are safe, well-governed and well-managed at all times. As a natural enabler, you will make sure our clients fully understand all relevant laws and regulations, so that they can make well-informed decisions about risk. You will pre-empt their needs, respond quickly but thoroughly to their deliberations, and build a supportive and obliging relationship between them and CDS, which offers both appropriate levels of support and challenge – impressing our clients, whilst enhancing our reputation and growing our business. Experience of leasehold management would be an advantage too but is not essential.</p>\n<p>We’re looking for someone who has a genuine passion for customer service and who has a strong knowledge, interest and confidence when it comes to advising on landlord services, governance and Health & Safety issues.</p>\n<p>With excellent communication skills and a good eye for detail, you will have a track record of reliability, organisation and consistent record-keeping and be able to meaningfully analyse performance data and explain it in simple terms to others.</p>\n<p>Diplomatic, socially aware and skilled at building relationships, you will like staying ahead of the curve and have the ability to plan what will come up next, heading off problems before they arise. You’ll be pro-active and persistent and actively seek responsibility and accountability. With confidence and aptitude working with IT systems, you’ll have charisma and gravitas to develop and provide training on governance, compliance and housing management and be willing to learn new skills, try new ways of doing things and to step in when a colleague needs help.</p>\n<p>Apart from the opportunity to make your mark at CDS and positively impact the lives of many people, we offer a competitive salary, bonus scheme, hybrid working and generous benefits. We take our employee engagement seriously and will invest in your development and training.</p>\n<p>In return for your skill and experience, we offer the opportunity to primarily work from home, coming into the office about twice a month. We also are open to the possibility of a candidate who wants to work 28 or 35 hours per week. For more information, please check out our recruitment pack.</p>\n<p><strong>We are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work. We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encourage people from all backgrounds to apply.</strong></p>\n<p><strong>Closing date: </strong><strong>29th May 2025. </strong></p>","shortDescription":"","salaryDescription":"£46,660 per annum","publishDate":"2025-05-15T10:11:00.000Z","expirationDate":"2025-05-29T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/deb62775-6e1d-4b8d-ad52-2d9a55596c78.jpg","score":1,"featured":false,"enhanced":false},{"id":"9aaaa87c-6053-47f5-be9f-19ac02a3c497","title":"Clinical nurse specialist, breast awareness and breast screening","employer":"Breast Cancer Now","department":"","location":"London","locationType":2,"description":"<p><strong>About us</strong></p>\n<p>We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. </p>\n<p>The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.  </p>\n<p><strong>About the role</strong></p>\n<p>This is an exciting opportunity for you to join our nursing team.</p>\n<p>You’ll act as a specialist resource for Breast Cancer Now, clients, healthcare professionals and the wider public on the subject of breast health, screening, risk, benign breast disease and primary breast cancer. This includes providing information and support to clients through our helpline and Ask Our Nurse (AON) written enquiry service.</p>\n<p>You’ll also work closely with other teams across the charity and externally on our breast awareness messaging and breast screening in addition to breast health and breast cancer.</p>\n<p><strong>About you</strong></p>\n<p>You will be a registered general nurse, with a relevant qualification in cancer or breast cancer nursing, either stand-alone or as part of degree studies.</p>\n<p>You’ll have knowledge of breast cancer having worked directly with breast cancer patients or in breast screening. You’ll have the ability to show tact and discretion when dealing with sensitive and confidential information.</p>\n<p>With your excellent communication skills you will be able to present both formal and informal teaching to a variety or audiences.</p>\n<p><strong>Job description and benefits</strong></p>\n<p>Please download the job description and our attractive benefits package.</p>\n<p><strong>Primary location of role and hybrid working</strong></p>\n<p>This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.   </p>\n<p><strong>When applying</strong></p>\n<p>We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.<strong> </strong>If you’ve any immediate questions please email <a href=\"mailto:Recruitment@breastcancernow.org\">Recruitment@breastcancernow.org</a></p>\n<p><strong>Our commitment to equity, diversity and inclusion</strong></p>\n<p>We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.</p>\n<p><strong>Closing date</strong> Wednesday 28 May 2025 at 5pm</p>\n<p><strong>Interview date</strong> Week commencing 9 June 2025</p>","shortDescription":"","salaryDescription":"£50,000 to £53,000 per annum","publishDate":"2025-05-12T08:00:00.000Z","expirationDate":"2025-05-28T16:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7f5e4851-49f0-483c-a6e6-a8fa5d73620d.png","score":1,"featured":false,"enhanced":false},{"id":"02b97621-61c4-4184-87d3-0dd41793476a","title":"Wellbeing Hub Assistant","employer":"Peabody","department":"","location":"London","locationType":3,"description":"<strong>The vacancy</strong><br><br>If you're customer-focused, empathetic and enjoy travelling and working within different locations, this is the role for you. As well as providing administrative support, you'll play a crucial role in the successful delivery of wellbeing hubs, programmes and events.<br><br>As a Wellbeing Hubs Assistant, you'll be working across London and North Counties, where you'll support with a variety of tasks ranging from running coffee mornings, leaflet dropping across our estates or helping with the promotion and organisation of other events and programmes. We're working with a diverse customer base, so your communication skills will be cracking, and you'll be a dab hand at creating good professional working relationships.<br><br>You'll be a good problem-solver who can think on their feet. You'll provide excellent customer service to residents and colleagues by responding to enquiries, and you'll collate customer satisfaction data and feedback to support with creating case studies. Your passion for customer service will make you the ideal person to support our residents who might need signposting to other services, or those that just need someone to talk to.<br><br><strong>You'll be required to work Monday (full day), Tuesday (half day) and Wednesday (full day). Some occasional evening and weekend work may be required.</strong><br><br>Put simply, if you've ever wanted a job where you can really make a positive difference to someone's life, this is it.<br><br><strong>To be successful in this role, you're:</strong><ul> <li>experience in a customer facing role with excellent communication skills</li> <li>experienced in promoting a service across a range of means (e.g. leafleting, social media, door knocking) and able to work confidently with a diverse customer base</li> <li>highly organised and able to solve problems to meet customer needs</li> <li>experience with data entry and admin skills, and confident with the basic use of Microsoft office packages</li> <li>understanding of the challenges facing social housing customers and impacting their wellbeing (desirable)</li> <li>experienced of working in an advisory capacity (desirable)</li>\n</ul>At Peabody, our purpose is to help people flourish. Here just a few of the benefits for you working with us:<ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>This role will require an Enhanced DBS check, a full UK driver's licence and access to a vehicle.</strong><br><br><strong>Ready to apply? </strong><br><br>Click 'Apply Now' and submit your CV and a bit about why you are the right person for the role.<br><br>If you need to ask us anything else at all, feel free to drop an email to <strong>caroline.seery@peabody.org.uk</strong> <br><br><strong>Interviews will take place on 5th & 6th June. </strong><br><br>Early applications are encouraged as we reserve the right to close the advertisement earlier than stated.<br><br><strong>You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.</strong>","shortDescription":"","salaryDescription":"£14,599 pro rata (£29,198 FTE)","publishDate":"2025-05-11T04:41:18.000Z","expirationDate":"2025-05-25T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/048b38cf-a720-4d92-b21f-e450241ff087.png","score":1,"featured":false,"enhanced":false},{"id":"14260a03-18d8-43f1-9f52-ca700801d8cf","title":"Housing Officer","employer":"Causeway Irish Housing Association","department":"","location":"Haringey","locationType":2,"description":"<p><strong>About Us</strong></p>\n<p>We are recruiting a Housing Officer, job description attached.</p>\n<ul>\n<li>We’re a four-day week employer, so this is a 32 hours per week role.</li>\n<li>All staff currently work the 32 hours over 4 days, but there is the option to work the 32 hours over 5 days.</li>\n<li>Core working hours are 10am-4pm, and we allow flexible working outside of this once 32 hours during the week are worked.</li>\n<li>Salary is £30,952</li>\n<li>Location base is our head office in Pretoria Road. There is the expectation of property visits around London.</li>\n<li>Home working is available for 1 day per week.</li>\n</ul>\n<p><strong>Our Organisation</strong></p>\n<p>You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years’ service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.</p>\n<p><strong>The Role</strong></p>\n<p>To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by being a primary point of contact for tenants. Manage a patch of approximately 100 units. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation</p>","shortDescription":"","salaryDescription":"Salary is £30,952","publishDate":"2025-04-30T09:43:00.000Z","expirationDate":"2025-05-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c19dd6d7-8d05-42f4-805f-26697e2d7792.png","score":1,"featured":false,"enhanced":false},{"id":"735f6a6a-133d-426e-b79d-589189499638","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"London","locationType":3,"description":"<p>Charity Shop Volunteer<br> <br>Be there when it matters as a Sue Ryder Volunteer<br> <br>As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.</p>\n<p>The role:<br>Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:</p>\n<p>•    Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid<br>•    Sorting, labelling, pricing of stock<br>•    Greeting and helping customers<br>•    Serving customers on the till (training provided)<br>•    Maintaining shop displays, re-stocking,<br>•    Light cleaning/tidying duties to keep the shop inviting and well presented</p>\n<p>More bespoke roles may include:<br>•    PAT testing<br>•    Upcycling<br>•    Social media and photography<br> <br>About you:<br>•            Enjoy helping and engaging with customers<br>•            Be enthusiastic and pro-active<br>•            Have the ability to work as part of a team<br>•            Be reliable<br> <br>Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.</p>\n<p>We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. <br> <br>Please note - we do have a minimum age requirement in our shops of 18. </p>\n<p>About Sue Ryder:<br>Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.<br> <br>We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.<br> <br>*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*<br> <br>If you have any questions, please contact our team at <br>volunteer.recruitment@sueryder.org <br>or visit: <br>www.sueryder.org</p>\n<p> </p>","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T12:17:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2d6857ed-8606-423e-bc9d-2d91ff273adb.png","score":1,"featured":false,"enhanced":false}],"totalResults":9,"page":1,"pageSize":20,"facets":{"ContractType":{"0":1,"1":6,"2":1,"4":1},"WorkingPatterns":{"1":6,"2":1,"7":1},"EmployerType":{"charity/voluntary":2,"local government":3,"social housing":4},"PublishDate":{"1":0,"2":2,"3":4,"4":7,"5":9},"LocationType":{"2":4,"3":5},"JobTypes":{"administration":3,"community":2,"customer service":9,"finance":1,"housing":1,"social care":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.57774,"lng":-0.3359656},{"lat":51.531967,"lng":-0.3359656},{"lat":51.531967,"lng":-0.2614222},{"lat":51.57774,"lng":-0.2614222},{"lat":51.57774,"lng":-0.3359656}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1747975633269,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"wembley",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["customer service"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"wembley\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"customer service\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Customer Service","slug":"customer-service"}],"dataUpdateCount":1,"dataUpdatedAt":1747975633133,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","customer service"],"queryHash":"[\"jobTypesAutocomplete\",\"customer service\"]"}]}
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Contracts and Accreditation Officer

London Borough of Ealing

London Borough of Ealing logo

£43,299.00 - £46,512.00 pa inclusive (Grade 10)

Ealing (Hybrid)

Posted 2 days ago

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