{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746780088224,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"0bb355a4-8ac4-47f5-b06c-28fa79aba715","title":"Service Charge Analyst","employer":"Southern Housing","department":"","location":"Croydon","locationType":3,"description":"The role We are currently seeking 2 x experienced Service Charge Analysts to join our Service Charge team. As a Service Charge Analyst you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery Please note this job is based out of our Croydon office and you will be expected to work 3 days in the office. What you'll do<ul> <li>Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases</li> <li>Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.</li> <li>Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery.</li> <li>Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes</li> <li>Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure.</li> <li>Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges</li>\n</ul>What you need<ul> <li>Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines</li> <li>Experience of working with councillors, the wider community, and other external partners</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li>\n</ul>Closing date: Sunday 11th May 2025 at 23:59 Shortlisting dates: W/c 12th May 2025 Interview dates: W/c 19th May 2025 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare & dental Birthday leave Retailers discounts Cycle to work Buy & sell annual leave Season ticket loan In-house academy & career development Flexible working Inclusion & Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.","shortDescription":"","salaryDescription":"Circa £40,000 Per annum","publishDate":"2025-05-02T00:00:00.000Z","expirationDate":"2025-05-11T00:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/8ccf429d-43b0-4563-a3d9-2413a32747c9.jpg","score":1,"featured":false,"enhanced":false},{"id":"c8081836-3579-44c9-a085-9a6f7e9902f6","title":"Property Surveyor (Temporary Accommodation)","employer":"London Borough of Haringey","department":"","location":"Haringey","locationType":2,"description":"<div class=\"desc\">\n<h3>About Haringey</h3>\nHaringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.\nOur history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.\n<h3>About the role</h3>\nYou will be responsible for carrying out inspections of occupied and void properties, diagnosing repairs, scheduling up works through an agreed schedule of rates or where not possible preparing a specification of works and obtaining quotations. You will work with colleagues across the Housing Demand Service to ensure the PSL properties meet the current lettable standard and repaired within the agreed timescales and budget provisions. Assess the issues and the risks and to make decisions to mitigate the risks to ensure the safety of the customer and property.\nYou will assist in maintaining and ensuring the PSL void properties are compliant and ready for tenants. To be responsible for the Hand back of Homes for Haringey and Councils Leasing properties, leading on the dilapidation and disrepair claims from property owners from inception to completion.\nThe Temporary Accommodation Service are responsible for the procurement of properties used as temporary accommodation for homeless households and for managing the relationships and contracts we have temporary accommodation providers, ensuring that a sufficient supply of good quality and reasonably priced accommodation is available.\nThis role sits within the Contracts & Procurement Team which is tasked with managing our temporary and emergency accommodation provision and contracts, overseeing delivery of reasonably priced temporary housing to meet identified demand.\nA key element of the contract & procurement work is building and maintaining relationships with providers and agents, as well as carrying out inspections and following up on repairs and property conditions.\n<h3>About you</h3>\nYou will be required to successfully manage projects and work with contractors to ensure work is being completed to a satisfactory standard. The ability to build strong and meaningful relationships with colleagues and contractors is required as well as tact, diplomacy and the ability to negotiate. You will have excellent written and oral communication skills and the ability to achieve defined performance targets.\nExperience with building works, dealing with voids and disrepair. Dilapidation, handbacks is desirable. Surveying qualifications – RICS, CIOB.\nApplicants must drive and have a driving licence that is valid in the UK.\n<h3>Working for Haringey</h3>\nAt Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.\nOur benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.\nPlease note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.\nAdditionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href=\"mailto:ResourcingHub@haringey.gov.uk\">ResourcingHub@haringey.gov.uk</a> \n</div>\n<h3>Attachments</h3>\n<ul>\n<li><a href=\"https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&nDocumentID=467609&ptId=11800\">JE715 Property Surveyor (Temporary Accommodation)_04.08.23_v2.pdf</a></li>\n</ul>","shortDescription":"","salaryDescription":"PO3 £44,331 – £47,532 per annum","publishDate":"2025-04-30T11:37:00.000Z","expirationDate":"2025-05-18T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/92ea289d-e83e-4ed6-bbaf-533734cdf442.png","score":1,"featured":false,"enhanced":false},{"id":"14260a03-18d8-43f1-9f52-ca700801d8cf","title":"Housing Officer","employer":"Causeway Irish Housing Association","department":"","location":"Haringey","locationType":2,"description":"About Us\nWe are recruiting a Housing Officer, job description attached.\n<ul>\n<li>We’re a four-day week employer, so this is a 32 hours per week role.</li>\n<li>All staff currently work the 32 hours over 4 days, but there is the option to work the 32 hours over 5 days.</li>\n<li>Core working hours are 10am-4pm, and we allow flexible working outside of this once 32 hours during the week are worked.</li>\n<li>Salary is £30,952</li>\n<li>Location base is our head office in Pretoria Road. There is the expectation of property visits around London.</li>\n<li>Home working is available for 1 day per week.</li>\n</ul>\nOur Organisation\nYou will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years’ service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.\nThe Role\nTo provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by being a primary point of contact for tenants. Manage a patch of approximately 100 units. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation","shortDescription":"","salaryDescription":"Salary is £30,952","publishDate":"2025-04-30T09:43:00.000Z","expirationDate":"2025-05-27T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c19dd6d7-8d05-42f4-805f-26697e2d7792.png","score":1,"featured":false,"enhanced":false},{"id":"5a778e8d-9eb7-41dd-9fd5-964f53b0d974","title":"Assistant Director of Change","employer":"Southwark Council","department":"","location":"Southwark","locationType":3,"description":"The role As our Assistant Director of Change, you’ll be at the heart of change, supporting cross council innovation that helps us meet our vision for good lives. You will lead our Future Southwark change programme which aims to transform the way we work.\nGuided by our three principles of tackling inequality, investing in prevention and empowering people, the programme aims to help us reimagine what we do and how we do it so that we can serve our residents into the future.\nWho are we looking for? We are looking for someone who is curious, highly skilled and driven by public service. This job will be a great fit if you:\n<ul>\n<li>\nHave exceptional leadership and collaborative skills and enjoy working as part of a one council team\n</li>\n<li>\nHave proven experience leading complex, organisation-wide change in local government or a similarly complex environment\n</li>\n<li>\nHave the skills and thinking to problem solve and work collaboratively to seek out the root causes of problems and develop resident driven solutions\n</li>\n<li>\nCan design and deliver change at both a system and individual level\n</li>\n<li>\nHave the skills to deploy a broad range of change approaches, picking the right tools for the job and using modern design techniques\n</li>\n<li>\nCan demonstrate how you have translated big ambitions into tangible, high-impact transformation programmes which can prove outcomes\n</li>\n<li>\nHave the ability to work with and influence senior stakeholders and drive collaboration\n</li>\n<li>\nHave a results-driven mindset, ensuring transformation delivers measurable benefits, from service improvements to financial sustainability\n</li>\n<li>\nHave the skills to leverage data and insights to shape change & transformation initiatives\n</li>\n<li>\nHave the bandwidth to manage and drive value from a broad portfolio of change\n</li>\n</ul>\nWhat You’ll Be Doing You’ll lead a transformation function across the council to ensure our services are modern and efficient:\n<ul>\n<li>\nLeading and embedding a bold transformation strategy aligned with Southwark 2030, ensuring services are future-proofed and built around resident needs\n</li>\n<li>\nOverseeing cross-cutting change programmes, from service redesign to digital transformation, leveraging emerging technologies and fresh thinking to improve efficiency and service delivery\n</li>\n<li>\nUsing innovative problem-solving, design thinking, and clean, high-quality data insights to shape transformation initiatives and drive evidence-based decision-making\n</li>\n<li>\nEnsuring every change delivers real and lasting benefits to our communities, embedding a human-centred approach to service transformation\n</li>\n<li>\nBuilding and developing a high-performing transformation function, fostering a culture of collaboration, creativity, and agility. Overseeing the Programme Management Office to ensure change is delivered effectively and at pace\n</li>\n<li>\nWorking with senior leaders and elected officials to champion innovation, embed a mindset of continuous improvement, and ensure transformation is embraced across the organisation\n</li>\n</ul>\nAdditional salary details Salary: Up to £105,096 This post attracts an additional benefit to the value of £3,503 PA for staff which can be used for benefits or taken as cash\nAbout Southwark Council Southwark is at the heart of London’s success, known across the world for its physical landmarks but powered by its extraordinary people.\nWe have much to be proud of and every reason to be ambitious about the future. Our recently agreed 2030 Strategy unites partners around a vision that together, we will build a fair, green and safe Southwark where everyone can live a good life as part of a strong community.\nTo deliver our shared vision, we will need to unleash the collective talents of residents, communities, organisations and businesses for the good of everyone who calls Southwark home. This is your chance to take the lead in a high-profile, high-impact role, helping to shape the future of one of London’s most ambitious councils.\nSouthwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.\nAt Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.\nOur refreshed borough plan and focus on Southwark Stands Together (our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.\nBenefits and more information <a href=\"https://jobs.southwark.gov.uk/why-us/\">https://jobs.southwark.gov.uk/why-us/</a>\nRecruitment timetable\n<ul>\n<li>\nApplication Closing Date: 11.59pm on the 19th of May 2025\n</li>\n<li>\nStakeholder Panel Interviews: The 29th of May 2025\n</li>\n<li>\nFinal Interview Date: The 30th of May 2025\n</li>\n</ul>\nWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative.\nWe particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.\nGuaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:\n<ul>\n<li>\nMembers of the Armed Forces and veterans\n</li>\n<li>\nAre currently in care, or have previously been in care\n</li>\n<li>\nIf you consider yourself to be disabled or if you have a long-term health condition\n</li>\n</ul>\nWe reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. 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Customer Service job vacancies in Wembley

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Customer Service job vacancies in Wembley

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Closing in 2 days

Service Charge Analyst

Southern Housing

Circa £40,000 Per annum

Croydon (On-Site)

Posted 7 days ago

Property Surveyor (Temporary Accommodation)

London Borough of Haringey

PO3 £44,331 – £47,532 per annum

Haringey (Hybrid)

Posted 9 days ago

Housing Officer

Causeway Irish Housing Association

Salary is £30,952

Haringey (Hybrid)

Posted 9 days ago

Assistant Director of Change

Southwark Council

£83,964 - £105,096

Southwark (On-Site)

Posted 15 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

London (On-Site)

Posted 22 days ago

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5 Customer Service job vacancies in Wembley