field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

Job Title: Customer Service Advisor Starting Salary: £25,583 opportunity to progress to £28,141 per annum (pro rata for part time) Hours: 37.0 Term Time + 3 weeks Location: Welwyn Garden City Contract Type: Permanent Directorate: Resources<h4>About the team</h4>To provide essential support across key areas of the business, front-of-house assistance at reception, and customer service support. This role plays a vital part in ensuring smooth operations and delivering a high standard of service to both internal and external stakeholders.<h4>About the role</h4><ul><li>Reception Cover 4-5 days / week</li><li>To be customer facing, booking guests in, directing people to various departments</li><li>Providing excellent customer service on all enquiries via the telephone, email or the web-platform.</li><li>Providing support on general customer matters and dealing with third party correspondence.</li><li>Completing accurate and efficient input of sales orders within agreed SLA’s and responding to delivery enquires.</li><li>Communicating with the Customer Account Managers, buyers and other internal partners on customer order enquires.</li><li>Assessing customer needs and making pro-active recommendations.&nbsp; Upsell and cross sell where possible</li><li>Undertake a range of administrative duties, filing, faxing, scanning and photocopying and deal with all general matters including, correspondence, invoices and timesheets according to local procedures</li></ul> <h4>About you</h4>Essential:<ul><li>A strong customer service background,</li><li>Confident in dealing with phone-based customer enquiries across internal and external customers with the ability to multitask and prioritise resource to achieve the business goals.</li><li>Competency in using and managing computer databases, call management systems and spreadsheets.</li><li>An excellent telephone manner</li><li>Demonstrates a good working knowledge across software packages such as Microsoft Office.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP6 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Clare.Lewis@hertsfullstop.co.uk" target="_blank">Clare.Lewis@hertsfullstop.co.uk</a> for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Hertfordshire County Council

Customer Service Advisor

Job Title: Customer Service Supervisor - Hemel Hempstead 18.5 hours Starting Salary: £27,693 opportunity to progress to £31,021 per annum (pro rata for part time) Hours: 18.5 - job share&nbsp; Location: Hemel Hempstead Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries.This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy library within a thriving community. As part of the local management team, you will be responsible for the delivery and promotion of all frontline services in [X] Library, ensuring high standards of customer service are maintained at all times.This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy Tier 1 library within a thriving community. This is a job share role working with a partner Customer Service Supervisor also working 18.5 hours per week.Based with The Forum, run by Dacorum Borough Council, Hemel Hempstead library is open to the public seven days a week. The library is home to a CreatorSpace, offering a range of technologies.Hemel Hempstead Library also supports Adeyfield, Bovingdon, Kings Langley and Leverstock Green Libraries.<h4>About the role</h4>Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer.As a Customer Service Supervisor, you will actively supervise a large public facing team, as well as the daily operations of the library. Responsibilities include managing staff appraisals, timetabling, training, and developmentAs part of the Hemel Hempstead’s local management team you will be responsible for the delivery and promotion of all frontline services in Hemel Hempstead Library, ensuring high standards of customer service are maintained at all times.Staff working at Hemel Hempstead Library benefit from access to an annual parking permit for £40 per annum, allowing use of Watergardens carpark 7 days a week.<h4>About you</h4>Essential<ul><li>Experience, or knowledge in, delivering a high level of customer service and resolving customer queries</li><li>Ability to successfully supervise a team, using a collaboration and delegation to achieve aims</li><li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li><li>Skills to support maintaining Health &amp; Safety, Property, and training requirements in the workplace</li></ul>As part of Hemel Hempstead Library local management team, a great opportunity to support the community and contribute to Hertfordshire Libraries Inspiring Libraries Strategy.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM7 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Libraryy Manager Ross Field or Senior Operations Librarian Ian Pattison on 0300 123 4049. for an informal discussion about the role.Interview Date: 23 October 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Customer Service Supervisor - Hemel Hempstead Library - 18.5 hours.pdf</li></ul> 





<ul></ul>

Customer Service Supervisor - Hemel Hempstead 18.5 hours

<ul></ul>





1 Year Fixed Term Contract Ref: CS010 We are thrilled to offer an exciting opportunity for an enthusiastic individual with a passion delivering outstanding customer service to join our team.&nbsp; If you’re someone who enjoys helping others and thrives in a fast-paced, collaborative environment, we want to hear from you. As a key member of our Customer Service team, you will play a vital role in ensuring our customers receive the best possible service across multiple channels, including telephone, face to face interactions and email. It is essential that you can demonstrate you have a good level of general education, including English and Maths as well as excellent communication skills.&nbsp; In addition to proficient IT skills, you should have experience of delivering customer service to a high standard and be able to demonstrate good listening and questioning skills. The role offers a flexible hybrid working arrangement, where once trained you will have the opportunity to work from home or within the Council offices.&nbsp; Flexibility in shift patterns and the ability to work in Hemel Hempstead, Berkhamsted or Tring is required. The deadline for applications will be midnight on the closing date shown in the advert details.

Dacorum Borough Council

Customer Service Representative

<ul></ul>

Please apply online via the quick apply link provided.
No CV required



Charity Shop Volunteer &nbsp; Be there when it matters as a Sue Ryder Volunteer &nbsp; As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.
The role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:
• &nbsp; &nbsp;Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • &nbsp; &nbsp;Sorting, labelling, pricing of stock • &nbsp; &nbsp;Greeting and helping customers • &nbsp; &nbsp;Serving customers on the till (training provided) • &nbsp; &nbsp;Maintaining shop displays, re-stocking, • &nbsp; &nbsp;Light cleaning/tidying duties to keep the shop inviting and well presented
More bespoke roles may include: • &nbsp; &nbsp;PAT testing • &nbsp; &nbsp;Upcycling • &nbsp; &nbsp;Social media and photography &nbsp; About you: • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Enjoy helping and engaging with customers • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be enthusiastic and pro-active • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Have the ability to work as part of a team • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be reliable &nbsp; Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.
We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.&nbsp; &nbsp; Please note - we do have a minimum age requirement in our shops of 18.&nbsp;
About Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. &nbsp; We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. &nbsp; *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* &nbsp; If you have any questions, please contact our team at&nbsp; <a href="mailto:volunteer.recruitment@sueryder.org" target="_blank">volunteer.recruitment@sueryder.org</a>&nbsp; or visit:&nbsp; <a href="http://www.sueryder.org" target="_blank">www.sueryder.org</a>

4 Customer Service Jobs in Hertfordshire