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Salary: £40,911 - &nbsp;£46,453 Grade: Level 3, Zone 2 Location:&nbsp;Holmes Road Depot Contract Type:&nbsp;Permanent Hours:&nbsp;36, Full Time Closing Date:&nbsp;Thursday 26^th June at 23:59 &nbsp; About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;The Disrepair Officer is acting as the operational lead in investigating and resolving disrepair claims. This role is instrumental in ensuring that the disrepair claim is progressed within specified guidelines, reducing tenant dissatisfaction and minimising the council’s exposure to legal and financial risks What You’ll Be Doing&nbsp; As a Disrepair Officer, you will be responsible for managing housing disrepair claims from the initial complaint through to resolution. Your role involves ensuring that the Pre-Action Protocol is strictly adhered to and that the disrepair claim process is conducted efficiently and in accordance with legal requirements. You will collaborate closely with legal teams, work managers, surveyors, and contractors to investigate claims, coordinate repairs, and communicate effectively with tenants to achieve positive outcomes. Your role is crucial to Camden’s mission to maintain tenant satisfaction and mitigate the impact of disrepair on residents’ lives. You will ensure compliance with the Pre-Action Protocol for Housing Disrepair Cases and Camden’s own disrepair policies and procedures. To view the Job Profile, please click HERE or copy and paste the below URL into your browser:r: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We are looking for someone with strong organisational skills, excellent attention to detail, and a passion for delivering high quality housing services. You will have experience in managing housing disrepair cases, excellent communication skills, and the ability to work collaboratively with a range of stakeholders. <ul> <li> Proven experience in managing housing disrepair or similar housing related issues. </li> <li> Knowledge of housing legislation and Pre-Action Protocol for housing disrepair claims. </li> <li> Ability to co-ordinate and oversee disrepair claims until the case has been closed. </li> <li> Excellent organisational skills and attention to detail. </li> <li> Strong interpersonal skills and communication skills, including the ability to manage challenging conversations. </li> </ul> What We Offer At Camden, you’ll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG,

Camden Council

Repairs Coordinator - Disrepair

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Salary range: £48,969-£55797&nbsp; Grade: L4 Z2&nbsp; Location: 5 Pancras Square, London N1C 4AG &nbsp; &nbsp; Contract Type: Permanent&nbsp; Hours per week: 36&nbsp; Closing date: &nbsp;Thursday 26th June 2025; 23:55 Interviews to be held: first round remotely via MS Teams with a second round at 5 Pancras Square.&nbsp; This role will be required to work a minimum of one day per week in the office (usually Tuesdays) &nbsp; About us&nbsp; Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study, and visit. Because we’re not just home to the UK’s fast-growing economy, we’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. You can help shape a better future for us all by overseeing the efficient &amp; timely delivery of high-quality digital products and services that address our citizens’ needs.&nbsp; The role&nbsp; The primary responsibility of the Web Analyst will be data analysis and reporting, using tools such as Google Analytics and other web analytics tools with the ability to define and implement measures and metrics, analyse and communicate impact of data and providing insights that allow us to make ongoing improvements. &nbsp; &nbsp; The Web Analyst will provide valuable insights that help develop successful products, services and further develop our tools including design systems and service patterns, understanding usage at a deep level which, alongside work with our user researchers and communities create a full picture enabling us to understand the numbers, the detail of where our user experiences need improvement and how we can most effectively monitor insight on an ongoing basis. &nbsp;&nbsp; &nbsp; The role will be relationship and data focused and require working with wide ranging stakeholders. This work will help services, elected members, community partners and the public have a better understanding of our citizens and the borough and so help with the delivery of targeted services which have the most beneficial impact for our citizens. &nbsp;&nbsp; &nbsp; You will undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equal Opportunities and Customer Care policies.&nbsp; About You &nbsp;&nbsp; You will be an experience data analyst, expert in shaping and communicating insights from data in a way that is accessible to a wide audience.&nbsp; &nbsp; You will be confident working with a range of stakeholders and able to help spread the use of data and insights to improve decision making and enable better outcomes for the citizens we serve.&nbsp; You will have a deep understanding of how and when to apply various tools and techniques which can be used to analyse data including advanced understanding and experience with Google Analytics, Google Tag Manager, HotJar, LookerStudio, Silktide, Screaming Frog and VWO (or equivalent and relevant software).&nbsp; Familiar with Data Protection Act and EU General Data Protection Regulation and application of relevant elements.&nbsp; For more information regarding this role please refer to the job profile by clicking on the link below: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10999218/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10999218/file/documen…</a> &nbsp; What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. &nbsp; Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Web Analyst

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 Salary range: £53,857-£61,470&nbsp; Grade: L5, Z1&nbsp; Location: 5 Pancras Square, London N1C 4AG &nbsp; &nbsp; Contract Type: Permanent&nbsp; Hours per week: 36&nbsp; Closing date: &nbsp;Thursday 26th June 2025; 23:55 Interviews to be held: first round remotely via MS Teams with a second round at 5 Pancras Square.&nbsp; This role will be required to work a minimum of one day per week in the office (Tuesdays) &nbsp;&nbsp; &nbsp; About us&nbsp; Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study, and visit. Because we’re not just home to the UK’s fast-growing economy, we’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. You can help shape a better future for us all by overseeing the efficient &amp; timely delivery of high-quality digital products and services that address our citizens’ needs. &nbsp; The role &nbsp; Reporting to the Lead Delivery Manager, the role of Delivery Manager works with multidisciplinary teams to develop environments they can thrive in, instilling a culture of continuous improvement and helping them overcome challenges. &nbsp;&nbsp; &nbsp; You will work closely with product managers, designers and developers using your experience and expertise to support the build and improvement of digital products and services for Camden's communities and the teams that support them. We are particularly interested in speaking to people who have experience working with CRMs or enterprise level content managed websites, with multiple integrations and a complex mix of stakeholders. &nbsp; &nbsp; You will undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equal Opportunities and Customer Care policies.&nbsp; About You &nbsp; &nbsp; As Delivery Manager you will lead the end-to-end delivery of new digital services by multi-disciplinary product teams through the product lifecycle and into continuous delivery and support.&nbsp; You will be experienced in leading the delivery of evidence driven, user needs focussed product backlogs, from inception to first delivery and beyond. &nbsp;&nbsp; You will have a comprehensive understanding of the design, technology and data principles used by cross-discipline product teams with proven experience of agile delivery. You will have taken responsibility for the delivery of digital products and services within private or public organisations.&nbsp; You will have experience of using agile tools and techniques and be able to decide when it is appropriate to use them and constantly strive to help our team to work better and share knowledge across the council and wider local government network.&nbsp; You are comfortable working with numerous stakeholders across all levels of seniority, ensuring they are kept informed at every stage of delivery and confidently communicate across the whole organisation using a high standard of written and verbal presentation.&nbsp; You will be a champion for agile delivery and take an active role in developing our Delivery community of practice, working across the organisation and outside to develop our team and engage others in it.&nbsp; For more information regarding this role please refer to the job profile by clicking on the link below: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10999222/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10999222/file/documen…</a> What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.&nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. &nbsp; Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Delivery Manager

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<h2>Corporate Resources and Business Improvement</h2>
The Corporate Resources and Business Improvement directorate&nbsp;is led by Dianne Tranmer. It's responsible for:&nbsp;People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.
<h2>About the team</h2>
This role sits within the User Centred Design team, with a current focus on the Data for London programme.
The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital performance analysis, content design and interaction design. These specialisms work in harmony with a shared mission to make all products and services as inclusive, accessible and user centric as possible.
The Mayor of London’s Data for London Board has been established to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity - putting data into the hands of those who can make a positive difference for London. The Board brings together data leaders from across public, private and civil society and includes expertise in the fields of data science, data ethics, smart cities, cyber security, public engagement and data journalism.
 Inside the GLA, the Data for London team are working to ‘fix the plumbing’ for the data ecosystem in London. This includes delivering a rebuild of the London Datastore <a href="https://data.london.gov.uk/" target="_blank">https://data.london.gov.uk/</a>, which serves 2m users and contains 18,000 data files. As we work towards that, the team have released the first component of new data infrastructure for London: the Data for London Library.
 The Data for London Library allows users to search city data, all in one place. We will harvest metadata from many more organisations across London than the current DataStore and put it all in one searchable Library, allowing data analysts to find new datasets or possible collaborators to solve their problem.
 The next phase of the Data for London programme will focus on designing products that make data sharing and access management easier, to make it simpler for people to share and use data held across London to improve the city and benefit Londoners.
<h2>About the role</h2>
The Interaction Designer, as a senior practitioner, will lead on the design and prototyping of user interfaces that align with user needs and business requirements, creating engaging and intuitive user experiences for digital products. Your work will ensure internal and external users can complete their goals and that our digital services support the delivery of GLA policy intent.
 This may involve creating prototypes for new, or improved internal and external digital products, and content across digital channels managed by the Digital Experience Unit or other business units within the GLA or GLA group.
 You will be supporting the Data for London team to design products that make it simpler for people to share and use data held across London to improve the city and benefit Londoners. You will need to research and design for a wide range of stakeholders and capabilities, bringing structure to a complex system.
Principal accountabilities
<ul>
<li>Design prototypes for new services, or improvements to existing service, using strong visual design skills to show new services to client teams and gather immediate user feedback on your designs.</li>
<li>Set design direction and embed good practice within teams across the GLA – building on existing and establishing new pattern libraries of common service patterns and ensuring they are publicised to teams to help them solve common policy and delivery challenges.&nbsp;</li>
<li>Collaborate with GLA UCD, product, and delivery teams to ensure user stories are turned into functional and engaging designs that inform development and ensure features deliver the most value to users and the business.&nbsp;</li>
<li>To collaborate with product professionals to se data and evidence to refine and improve designs, making informed decisions based on testing and user feedback</li>
<li>To advocate for user needs throughout the design process, ensuring solutions are accessible, inclusive, and solve complete user problems</li>
</ul>

Person specification
 Technical requirements/experience/qualifications
To be considered for the role you must meet the following essential criteria:
<ul>
<li>expertise in designing and testing complex user interfaces, using advanced prototyping techniques to validate and refine designs</li>
<li>skilled in using data, research, and testing feedback to drive informed, user-centred design decisions</li>
<li>strong communicator with the ability to manage and influence senior stakeholders, encourage collaboration, and facilitate alignment across teams</li>
</ul>
<ul>
<li>expert knowledge in accessible and inclusive design principles, ensuring products are usable for all users</li>
</ul>
<ul>
<li>experienced in agile working practices, adapting to iterative feedback and prioritising tasks based on user and business needs be familiar with using, and contributing to, design systems and have experience designing government or similar products</li>
</ul>


Behavioural Competencies

Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Level 3 indicators:
<ul>
<li>Encourages and supports teams in engaging in transparent and inclusive communication</li>
<li>Influences others and gains buy-in using compelling, well thought through arguments</li>
<li>Negotiates effectively to deliver GLA priorities</li>
<li>Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement day</li>
<li>Advocates positively for the GLA both within and outside the organisation</li>
</ul>

 Problem Solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 3 indicators:
<ul>
<li>Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding</li>
<li>Actively challenges the status quo to find new ways of doing things, looking for good practice</li>
<li>Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues</li>
<li>Initiates consultation on opportunities to improve work processes</li>
<li>Supports the organisation to implement innovative suggestions</li>
</ul>


Stakeholder Focus
… is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations.
Level 3 indicators:
<ul>
<li>Understands diverse stakeholder needs and tailors team deliverables accordingly</li>
<li>Is a role model to others, encouraging them to think of Londoners first</li>
<li>Manages stakeholder expectations, so they are high but realistic</li>
<li>Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups</li>
<li>Focuses own and team’s efforts on delivering a quality and committed service</li>
</ul>


Research and analysis
… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.
Level 2 indicators:
<ul>
<li>Proactively seeks new information sources to progress research agendas and address gaps in knowledge</li>
<li>Grasps limitations of or assumptions behind data sources, disregarding those that lack quality</li>
<li>Analyses and integrates qualitative and quantitative data to find new insights</li>
<li>Translates research outcomes into concise, meaningful reports</li>
<li>Identifies relevant and practical research questions for the future</li>
</ul>


Responding to pressure and change
… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 2 indicators:
<ul>
<li>Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure</li>
<li>Anticipates and adapts flexibly to changing requirements</li>
<li>Uses challenges as an opportunity to learn and improve</li>
<li>Participates fully and encourages others to engage in change initiatives</li>
<li>Manages team’s well-being, supporting them to cope with pressure and change</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA competency framework</a>.
&nbsp; 
This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL).
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

<h2>How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Martine Wauben would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:martine.wauben@london.gov.uk" target="_blank">martine.wauben@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: TBC
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Interaction Designer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5146/Information_for_Candidates.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5146/Informat…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5147/Organisational_Culture_framework.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5147/Organisa…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5148/Reference_Form_11B_for_posts_requiring_DBS.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5148/Referenc…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5149/Reference_Form.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5149/Referenc…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5152/downloaded_document__96_.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5152/download…</a></li></ul>






Guildford Borough Council provides through its DLO services to tenants and leaseholders, together with delivering an out of hours service to residents and dealing with issues within the borough that require emergency support.
We have created this two-year fixed term contract to provide support to the Operational Lead for the DLO who is responsible for the overall delivery of all services. This role will focus in particular on the range of minor works capital projects that the DLO are now starting to deliver, together with taking the lead role for the organisation and management of quotations for works either delivered directly by the DLO or by its supply chain, to ensure value for money and a clear audit trail, which can be evidenced through quality assurance measures.
This is an exciting and challenging role that will assist and inform the DLO in its modernisation process. The role will support the Operational Lead and will also work closely with the Head of Repairs and is linked to the wider transformation process that is being undertaken across Housing Services.
For an informal discussion, please contact either Paul Puttock on 01483 445021 or Ernie Gray on 01483 444591 to discuss this role further

About Guildford
Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.&nbsp; All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.
We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.&nbsp; To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.

Guildford Borough Council

Mionr Work Project Manager

<ul></ul>





About the role:
Horsham District Council is looking for a Developer Analyst to join its Customer and Digital Services team, supporting the technology requirements across the Council providing a technical, professional and customer focused service. The role will suit someone who has a background in application development and support, and analytical skills.
As a Developer Analyst you will work with colleagues to deliver digital solutions on our chosen platforms. This will include the design and build of business processes and online forms to deliver a consistent and excellent user experience, the support and maintenance of existing in-house and third-party systems and the implementation of integrations between applications, along with general database administration. You will also advise colleagues on how processes can be optimised using digital technology and assist in the migration of systems to new solutions, working closely with external suppliers.
About you:
To succeed as Developer Analyst, you will have the skills to deliver a range of dynamic solutions, and the drive to investigate and resolve technical challenges. You will have held a similar Developer Analyst or Application Support role, dealing with a broad range of business applications, online forms development and integrating systems using APIs and SFTP.&nbsp;&nbsp;You will have experience of database administration (ideally SQL Server) and an understanding of cloud-based infrastructure and applications, including Software as a Service. Keeping pace with changes in technology is a key element of the role.
For an informal discussion about this role please call Graham Shail, Technology Platforms Manager on 01403 215119.
About us:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.
We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the&nbsp;<a href="https://www.hants.gov.uk/hampshire-services/pensions/local-government/about-the-scheme/scheme-benefits" target="_blank">Local Government Pension Scheme (LGPS)</a>, where the Council contributes circa 20% of pensionable salary.
To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership &amp; Management (ILM), Master of Business Administration (MBA).
Visit our&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers" target="_blank">Jobs and careers page</a>&nbsp;to find out more about&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/working-for-horsham-district-council" target="_blank">Working for Horsham District Council</a>&nbsp;and&nbsp;<a href="https://www.horsham.gov.uk/jobs-and-careers/our-employment-commitments" target="_blank">Our employment commitments</a>.
To apply:
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.
Internal applicants, if you would like to apply for the role, please submit an expression of interest to&nbsp;<a href="mailto:HR@horsham.gov.uk" target="_blank">HR@horsham.gov.uk</a>&nbsp;explaining clearly how you meet the criteria and what you feel you can bring to the role.

Developer Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5137/Avondale_-_Site_Manager_Job_Description.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5137/Avondale…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5142/Avondale_-_Site_Manager_Person_Specification.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5142/Avondale…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5143/RBKC_-_Support_staff_-_Application_Form.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5143/RBKC_-_S…</a></li>
</ul>

To request an application pack or arrange a visit, please email the School Business Manager <a href="mailto:sirje.caprera@avondaleprimary.co.uk" target="_blank">sirje.caprera@avondaleprimary.co.uk</a>
School Premises Manager Location: Avondale Park Primary School &amp; St Anne’s Nursery School, London W11 Salary: Grade E, spine points 23–29 (£39,150– £42,861) Contract: Full-time, 36 hours/week, working all-year round, with 29 days of annual leave plus bank holidays Start Date: September 2025 or sooner Closing Date: Friday, 27 June 2025 Interview Date: Week commencing 30 June 2025
Are you a reliable and proactive professional with strong practical skills and a can-do attitude? We are seeking a dedicated School Premises Manager to oversee the maintenance, safety, and smooth running of our school premises.
The successful candidate will be a key part of our school community—ensuring a safe, clean, and well-maintained environment for all pupils, staff, and visitors. You’ll lead on site security, repairs, contractor management, health &amp; safety, and daily operational duties.
If you are a team player with initiative, strong work ethic and relevant experience—we would love to hear from you!
We are looking for a committed, capable and proactive Premises Officer to join the Fox Federation premises team. The position would suit a team player who wants to work as part of our current site team to ensure that our sites are compliant, safe and looking their absolute best.
If you are ambitious and determined to make a difference, we would like to meet you.
Fox Federation is a passionate community of five primary schools and a nursery school, working collaboratively. All schools ensure equal access to consistent, excellent education for all pupils. Our schools are nurturing places to work, committed to innovation and have high academic standards.
Our ideal candidates would:
<ul>
<li>Be hard working and proactive</li>
<li>Be flexible in a busy school environment</li>
<li>Be friendly and want to be part of a team, who embodies our schools’ values and vision for excellence.</li>
<li>Have strong communication skills</li>
</ul>
What else do we offer?
<ul>
<li>An experienced Leadership Team with a shared vision working in partnership across the Federation.</li>
<li>Hard-working leaders who strive to ensure that both pupils and staff enjoy coming to school.</li>
<li>We are passionate about supporting staff in their career development and success through care and guidance.</li>
<li>A working environment that values wellbeing and supports work-life balance through working in partnership across schools.</li>
<li>Vibrant, multicultural and inclusive city schools that have positive, diverse communities and a determination that all children will succeed.</li>
<li>Well-behaved children who love to learn.</li>
<li>A relaxed and fun working environment where all adults are equally valued and supported.</li>
</ul>
The schools and the local authorities are committed to safeguarding and promoting the welfare of children and young people and expect to share this commitment. An enhanced Criminal Records Bureau Certificate is required for this post prior to commencement
To request an application pack or arrange a visit, please email the School Business Manager <a href="mailto:sirje.caprera@avondaleprimary.co.uk" target="_blank">sirje.caprera@avondaleprimary.co.uk</a>

Premises Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5128/CCT_Full_employment_pack_2025.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5128/CCT_Full…</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Customer Contact Adviser Location of work: Town Hall (On Site) with some Hybrid working by arrangement with the Contact Manager Salary: &nbsp;£26,346- £29,355 per annum pro rata Basis:&nbsp;Fixed Term Contract for 9 months – Wednesday – Friday
About the Role
We have an exciting opportunity for a motivated Customer Contact Adviser to join our supportive, fun &amp; friendly Customer Contact Team. Our key responsibility is to deliver a high-quality contact service to residents, other Council customers and internal clients across the range of channels available and to provide a source of quality information. Demonstrating that you are an innovative, supportive, positive, and a flexible person, you will be able to contribute towards our 5-year plan.
With full training provided, this is an excellent opportunity for you to progress your career in Customer Service
What will you do?
<ul>
<li>To act as the initial point of contact for enquiries covering a wide range of Council services, through all contact channels (telephone, face to face, email, social media and web).</li>
<li>Resolving enquiries and providing guidance to customers across all contact channels.</li>
<li>Deliver information in a succinct and confident manner.
</li>
<li>Understanding the customers' needs, escalating where appropriate and undertaking any follow up administrative work or system input tasks.</li>
<li>Confidently handling administrative tasks such as updating our website content, answering email/social media enquiries</li>
</ul>
 What will you need?
<ul>
<li>Proven experience in listening, extracting and assessing important information</li>
<li>Customer Service experience ideally in a call centre environment</li>
<li>Great verbal &amp; written communication skills</li>
<li>Ability to answer a high volume of calls and process information</li>
<li>Ability to work well under pressure and multitask</li>
<li>A desire to improve your skills, knowledge and experience</li>
<li>Microsoft and Excel office skills</li>
</ul>
Staff Benefits In exchange for your expertise, experience, and enthusiasm, we will offer you:
<ul>
<li>Support in continuing your personal development</li>
<li>Competitive contributions of 15% towards the LGPS pension scheme.</li>
<li>Access to a range of discounts including local and high street stores, and
</li>
<li>Salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.</li>
<li>A generous annual leave entitlement.</li>
</ul>
Additional Information For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager at <a href="https://www.surreyjobs.info/users/new.js?original_url=http%3A%2F%2Fwww.surreyjobs.info%2Fvacancies%2F480072%2Fexternal_links%3Findex%3D0" target="_blank">Lisa.apostolakis@reigate-banstead.gov.uk</a>&nbsp; and Rob Blaker, Lead Senior Customer Contact Adviser at&nbsp;<a href="https://www.surreyjobs.info/users/new.js?original_url=http%3A%2F%2Fwww.surreyjobs.info%2Fvacancies%2F480072%2Fexternal_links%3Findex%3D1" target="_blank">Rob.Blaker@reigate-banstead.gov.uk</a>&nbsp;
We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates. Closing date:&nbsp;30 June 2025 Interviews:&nbsp;7th, 9th, 10th July
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative, and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. To find out ‘Who we are’ as a council please follow the link&nbsp;<a href="https://www.surreyjobs.info/users/new.js?original_url=http%3A%2F%2Fwww.surreyjobs.info%2Fvacancies%2F480072%2Fexternal_links%3Findex%3D2" target="_blank">here.</a>

Customer Contact Advisor

<ul></ul>





An excellent offer…
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
Brent EPs work to a flexible model of service delivery that is rooted in consultation and the use of a wide range of tools and techniques to support our children, young people, schools, and parent/carers. We are passionate about providing every EP with a varied and stimulating range of work that makes best use of the unique skills and insights that our profession has to offer. &nbsp;
Our aim is to serve the needs of the most vulnerable children in our borough, as well as using our skills to address issues that concern larger numbers of CYP. &nbsp;We do this by targeting key issues through project work and the delivery of high-quality training to our colleagues in Brent schools and settings. &nbsp; Working with senior EPs, our dynamic team of Assistant EPs have devised and delivered a highly regarded programme of in-service training, making full use of technology, to reach as wide an audience as possible. &nbsp;We are proud of the fact that over 100 ELSAs have now been trained and are present in 60% of Brent schools; our annual ELSA conference has become the most attended education conference in the LA. &nbsp;
Our EBSA project created a Practice Framework for schools. &nbsp;Last year, the EPS set up and now leads on a multi-agency panel that makes decisions about support for children who are unable to attend school on mental health grounds. &nbsp;There is an ongoing programme of training for EBSA and other key topics, including Precision Teaching, ADHD in the Classroom and Literacy Support. &nbsp;There is dedicated EP support to our colleagues in the Brent Virtual School.&nbsp;
We work in collaboration with colleagues in the wider Inclusion Service, where the EPS sits and has a key leadership function. &nbsp; Across the service, there is a renewed commitment to develop our anti-racist and culturally sensitive practice. &nbsp;Serving a truly diverse population is one of the most rewarding elements of being an EP in Brent; we are committed to ensuring that our team reflects this diversity.
The Person
Brent is a service that is growing fast and there will be numerous opportunities for colleagues who wish to develop their skills and progress their career through our current and future service initiatives. &nbsp;The post will appeal to those who want the freedom to develop their individual style of practice and pursue areas of interest. &nbsp;You should also be keen for this development to be anchored within a strong team, where the actions of one colleague are of interest to all. &nbsp;We welcome applicants from current Year 3 TEPs.&nbsp; If you would like more information call 07436 704330 or email the PEP at&nbsp;<a href="mailto:frank.glennon@brent.gov.uk" target="_blank">frank.glennon@brent.gov.uk</a>&nbsp;
Associate EPs: &nbsp;Please also contact the PEP if you are interested in working for the service as an Associate EP
Applicants must be professionally qualified and registered with the HCPC.

Brent Council

This is Brent

Educational Psychologist

<ul></ul>

Please apply online via the link provided.



Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management.&nbsp;
Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents &amp; Service Charge Analysts and ensure that high quality services are provided internally and externally.
The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.
Our ideal candidate will have:
<ul>
<li>Considerable experience of rent and service charge management in the housing sector.</li>
<li>AAT or equivalent accounting qualification.</li>
<li>Experience of using housing management and financial systems (e.g. SUN/CIVICA).</li>
<li>Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.</li>
<li>Track record of delivering service improvements and the ability to work across teams.</li>
<li>Experience of managing and developing staff.</li>
<li>Excellent verbal and written communication skills.</li>
<li>A positive “can do” attitude and a commitment to a high standard of service delivery.</li>
</ul>
If you think you have the skills to do all this and more, we want to hear from you.
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and to apply, please click on the apply link above.
No agencies.
Closing date: Sunday 29 June 2025.
Interviews will be held on Wednesday 9 July 2025.
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

395 Jobs in Esher, UK