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About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role North Somerset Council's Highway Network Management Service manages the co-ordination of activities on the highway, whether Utility company or Council own works, new construction developments, domestic/commercial vehicle dropped kerbs, events (affecting/on the highway) or other licensable highway activities such as skips, scaffolding. In addition to co-ordinating activities, we also enforce legislation relating to utility company works, protect highway infrastructure, check safety around temporary traffic management and actively deal with congestion. As a Senior Coordinator , you will support the Principal Officer by assisting with the day-to-day supervision of a team of Streetworks specialists. As part of this role you will undertake and advise on co-ordination activities, ensuring compliance and consistency with legislation, codes of practice, processes and procedures so that the highway network is managed effectively, and works are carried out (as far as practicable) with minimum disruption. You will use the experience and knowledge already gained in a Streetworks environment to proactively advise and work with promoters in relation to more challenging permit applications, you will also assist in financial & performance elements of the permit scheme, including (but not limited to) producing/responding to charges/invoices/statistics. Additionally, you will also be undertaking and issuing emergency/urgent or planned temporary traffic regulation orders & notices affecting the highway using appropriate operating systems and in accordance with legislative requirements. This role offers an excellent opportunity for those with experience as a NRSWA co-ordinator to take the next step into a more senior/supervisory Streetworks role. Key Responsibilities: <ul> <li>Day-to-day supervision of 2-4 members staff and assisting with the development and performance management of the team's co-ordination activities on the highway network</li> <li>Assist with the operating costs of permit scheme, supporting the team in producing/responding to draft charges/invoices/financial statistics</li> <li>Manage a caseload of more technical applications subject to North Somerset Permit Scheme (includes Section 50 NRSWA licences), assessing and monitoring work clashes and collaboration opportunities along with accuracy, reviewing/applying conditions and potential legislative or scheme breaches implementing relevant fines</li> <li>Responding to and resolving more complex enquiries/ applications and/or complaints both internally and externally</li> <li>Undertake and issue emergency/urgent or planned temporary traffic regulation orders & notices affecting the highway, using appropriate operating systems and in accordance with legislative requirements</li> <li>Analysing and interpreting data/information being able to make recommendations to support decision making by others</li> <li>Communication with stakeholders at all levels</li> </ul> Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role. Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: <ul> <li>Flexible Worker</li> <ul> <li>2-3 days in the office</li> <li>Works both from home and the office, depending on the task at hand.</li> <li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li> </ul> </ul> About You We are looking for an individual who has a good understanding of some of the challenges faced relating to activities/works on the highway, along with a proven ability to manage and maintain professional relationships with all types of internal and external stakeholders, and who possess the following skills and experience: Essential Criteria:<ul> <li>You will be qualified to level 4/5 or have extensive practical experience of working within a Highway Network Management/Streetworks team/service</li> </ul> <ul> <li>Experience & understanding of Permit Schemes and in co-ordinating road and street works, ensuring works can be carried out safely and minimising disruption. It is also a requirement that you will have demonstrate knowledge, understanding and have carried out responsibilities relating to a Streetworks co-ordinator role\n</li> </ul> <ul> <li>In-depth user knowledge of Street Works software systems</li> </ul> <ul> <li>A full valid driving licence and own transport, or be able to provide alternative, suitable method of travel</li> <li>Experience of working as part of a team and an ability to work autonomously</li> <li>Demonstrable knowledge of street works/highway legislation and codes of practice as they relate to the role</li> <li>Adaptability and flexibility and able to work under pressure</li> <li>Confident and approachable - interacts and converses easily with people at all levels and initiates contact as appropriate</li> <li>Deputise for the Principal Officer when required and/or provide temporary cover at the appropriate skill/experience level during periods of staff absence</li> <li>Ability to speak fluent English as stated in Part 7 of the Immigration Act</li> </ul>Desirable Criteria:<ul> <li>A street works supervisor or lantra qualification</li> <li>Ability to obtain or working towards ILM Level 3, Certificate in Management or similar</li> </ul> What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment, creating a workplace built on great teamwork. We offer: <ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Local Government Pension</li> <li>Opportunities for professional development</li> <li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated in house Wellbeing Team</li> <li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. To enable us to shortlist in a fair and unbiased way, it is essential that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined for this role. Contact Information For further information about the role, please contact Paul Watkins, Highway Network & Traffic Manager, at paul.watkins@n-somerset.gov.uk Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: Anticipated to be Monday 26 May 2025. Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. 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To enable us to shortlist in a fair and unbiased way, it is essential that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined for this role. Contact Information For further information about the role, please contact Paul Watkins, Highway Network & Traffic Manager, at paul.watkins@n-somerset.gov.uk Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: Anticipated to be Monday 26 May 2025. Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. 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