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Bank Support Worker
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Job Title: Bank Worker
Location: Based across Ealing within participant homes. Unfortunately step free access cannot be guaranteed.
Salary: £14.80 per hour plus 12.07% annual leave accrual
Shift Pattern: Flexible working depending on hours available. Perfect if you are looking for a role where shifts can fit your personal availability!
Please note that shortlisting, screening and interviews will take place from mid- August 2026.
About the Role
Join our Bank work force as a Support Worker to support our teams and participants across Ealing! You will join our flexible working team to provide community-based support for individuals with mental health, wellbeing and substance use needs. You will work alongside various services to support individuals to meet their unique goals, and provide opportunities available to them to live independently within the community and develop social skills.
Please note that this is a flexible role, we are unable to provide consistent rotas due to our resident/participant needs and service requirements. A driving license and access to a vehicle is highly desired as you will be travelling across residential private homes, as well as our SIG accommodation services.
Key Responsibilities Include:
- Support participants with escorting to medical appointments
- Light domestic care and support which can include laundry and cleaning, as well as other essential activities to support daily living
- Support participants with gaining access to essential financial support including benefits claims
- Support participants to achieve desired outcomes/goals through support plans, risk assessments, and regular reviews
- Develop and encourage participation in activities and events within the community
- Work alongside community partners and other SIG services
- Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks
- Complete safeguarding and other referrals when required.
- Support participants in medications supervision, hospital appointments, bills/correspondence checking and compliance, prompting personal care.
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be able to be flexible in your working pattern, live local to the areas as listed above, and be able to work independently as well as within a team. We are looking for someone with a true passion to help make a difference to lives, provide quality care and support, and can build rapport with people from varying backgrounds, treating everyone with respect regardless of past/present experiences.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
- Ability to travel across Brighton and Hove, including in areas which don't have public transport
- We welcome applications who have lived experience and are passionate about supporting others to achieve their goals
- Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
- Understanding of the housing and social needs of people with multiple and complex needs
- Able to influence and negotiate positive outcomes with others
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Salary range
- £14.80 per hour