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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1651/Service_Charge_Officer_Job_Description.pdf" target="_blank">Service_Charge_Officer_Job_Description</a></li>
</ul>

<p>Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.</p>



<p>Ranked in the Sunday Times as one of the best places to live in the UK, and in Lonely Planet as one of the best places to visit in the world, Folkestone &amp; Hythe is a dynamic and innovative place to live, work and visit.&nbsp;<br><br>Based in our offices in the heart of Folkestone, you’ll have easy access to transport links including HS1, Folkestone’s regenerated town centre, the seafront and old town creative quarter, and our extraordinary and vibrant landscapes and communities. &nbsp;<br>Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on supporting career development, wellbeing and family friendly initiatives, and a hybrid agile working culture that enables flexible and remote/home working.<br><br>You can also expect an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, reimbursement of professional membership fees, up to 31 days holiday and Christmas closure, access to the Local Government Pension Scheme, and much, much more.<br><br><strong>The role</strong>&nbsp;<br>The council have just undertaken an extensive service charge de-pooling project and now need a full-time service charge officer to help shape and deliver this new service. You will become a key member of a small, and experienced service which offers a range of high-quality homeownership and service charge functions.&nbsp;<br>The overall purpose of the role is to ensure that all service charges are accurately calculated and levied against all residents including tenants and other homeowners. You will be the main contact for service charge enquiries both internal and external. The service charge officer will play a key role in improving how service charges are implemented and managed, assisting with ongoing development of any processes and systems. Above all ensuring the residents are at the core of everything that we do.&nbsp;</p>
<p><strong>About You</strong><br>The key qualifications, skills and experience required for this role:&nbsp;<br>Friendly, outgoing, and passionate with the service you deliver. You’ll be an experienced problem solver with an eye for detail. You’ll be able to engage with all residents and staff to resolve any issues, highlighting any areas of improvement along the way.&nbsp;<br><br><strong>Essential</strong><br>• &nbsp; &nbsp;Experience in managing and maintaining large volumes of data.&nbsp;<br>• &nbsp; &nbsp;The ability to communicate complex issues effectively.&nbsp;<br>• &nbsp; &nbsp;An understanding of the accounting process for service charges.<br>• &nbsp; &nbsp;Impeccable time management skills and the ability to work towards tight deadlines.<br>• &nbsp; &nbsp;Delivering a first-class service to all users.&nbsp;<br>• &nbsp; &nbsp;Excellent communication skills and the ability to work collaboratively and build strong internal and external networks.<br>• &nbsp; &nbsp;Be proactive in developing the service including suggesting changes to policies and procedures when appropriate.&nbsp;<br><br><strong>Beneficial&nbsp;</strong><br>• &nbsp; &nbsp;Systems experience with Microsoft Excel and NEC housing management system (service charges).&nbsp;<br>• &nbsp; &nbsp;An accountancy qualification or the willingness to work towards.&nbsp;<br>• &nbsp; &nbsp;CIH level 3 or the willingness to work towards.<br><br>For an informal conversation about the role please contact: Richard Parker <a href="mailto:Richard.Parker@folkestone-hythe.gov.uk" target="_blank">Richard.Parker@folkestone-hythe.gov.uk</a> 01303 853300<br><br>The closing date for receipt of completed applications is: 23:59 on 30th November 2025<br><br>Interviews will be held week commencing 8th December 2025</p>

Folkestone & Hythe District Council

Service Charge Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1355/Animal_Care_Assistant__Casual__-_Aug_2025.pdf" target="_blank">Animal_Care_Assistant__Casual__-_Aug_2025</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CVs submitted without a fully completed online application form.</p>



<p><strong>Animal Care Assistant (Casual)</strong></p>
<p><strong>Where you’ll work: </strong>This role is based at the College’s Hadlow campus.</p>
<p><strong>Your hours: </strong>As and when required – No guaranteed hours; zero-hour contract.</p>
<p><strong>Your pay: </strong>£12.21 Per Hour</p>
<p>North Kent College (including Hadlow College) is proudly rated as an Ofsted ‘Good’ provider, with ‘Outstanding’ learner behaviours and attitudes (April 2024). With four campuses across Kent and 4,000 students, we strive to equip the young people who study here with an inclusive and innovative education experience to enhance their future career prospects, which, as noted by Ofsted, is supported through our high-quality, industry standard facilities. Each and every staff member plays a key part in delivering the success of our learners’ experience, and we want those who join our curriculum and support teams to share our passion in achieving this.</p>
<p>Do you have a passion for animal care and want to work with some amazing animals of all shapes and sizes? If so, then read on.</p>
<p>We are looking for a dedicated individual to join our Animal Unit Team at Hadlow College as a Casual Animal Care Assistant.</p>
<p>You will be working alongside the Animal Unit Team to provide husbandry in all its forms for the 500+ animals on the Hadlow College Animal Management Unit.</p>
<p>The right candidate should ideally have some experience working with animals in a practical setting, a positive “can-do” approach to work and interest in working within the education sector.</p>
<p>Team working skills and good communication skills are essential to all those who apply as you will be working cohesively alongside our existing team of Technical Instructors and Technicians to provide a high level of welfare for the animals and ensuring an overall collaborative approach to learning for our students. You will assist in maintaining the college equipment and resources to ensure it is readily available to students under the direction of the Animal Unit Manager.</p>
<p><strong>For a full job description and to apply, please visit North Kent College’s staff vacancies page.</strong></p>
<p><strong>The closing date for this application is 30th November 2025 with interviews taking place on 11th December 2025. </strong></p>
<p>North Kent College is committed to safeguarding and promoting the welfare of children, and all staff have a responsibility to share and maintain this commitment. In line with the requirements of ‘Keeping Children Safe in Education’, appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all individuals selected for appointment. Posts at the College, a specified establishment where the work gives opportunity for contact with children, are exempt from the Rehabilitation of Offenders Act (ROA) 1974. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to complete and submit prior to their interview a self-declaration of their criminal record or information that would make them unsuitable to work with children. Further guidance / information from the Ministry of Justice can be found on GOV.UK.</p>

North Kent College

Animal Care Assistant (Casual)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1295/Park_Ranger_-_Candidate_Pack.pdf" target="_blank">Park_Ranger_-_Candidate_Pack</a></li>
</ul>

<p>Please complete your application by using the apply button below</p>
<p>Do not send your CV – only fully completed application forms will be accepted</p>



<p>Are you up for a challenge? We are looking for an enthusiastic, motivated individual to work as part of the Dartford Borough Council Park Ranger Team within the highly respected, busy multi-functional Council Waste, Public Realm &amp; Enforcement Services section.</p>
<p>This is a uniformed role, working as part of a small team. Your focus will be on the Dartford Parks, other children’s playgrounds and open spaces and patrolling the Buccaneer Bay playground in Central Park, to a rota with other Park Rangers / Officers.</p>
<p>You will provide guardianship, security, reassurance and assistance to the public and be the eyes and ears of the Council and Police partners providing a friendly public face for the public. You will enforce byelaws and other relevant legislation including the issuing of Fixed Penalty Notices for offending behaviour such as dog fouling, littering, fly tipping, fly grazing and behaviour contained within the town’s Public Spaces Protection Order (PSPO). You will be required to assist in dealing with unauthorised encampments, the use of surveillance cameras and public events that occur throughout the year within the Borough’s parks and open spaces. This is a physically active role which involves patrolling parks and open spaces on foot, the moving and siting of various items of heavy equipment. You will provide a reassuring presence and assistance to park users, prevent and deter anti-social behaviour.</p>
<p>Occasional evening and Bank Holiday working will be required, for which an allowance is paid.</p>
<p>Patrolling is both on foot and with use of 4x4 vehicles to move between sites as necessary. You may be required to attend at Court if and when required. You will work with other agencies such as Kent Police and the Environment Agency and you will also be involved, on occasions, with the work of other Council officers who deal with parks and open spaces, enforcement, events, licencing, town centre management and will also assist other Enforcement Officers as directed.&nbsp;</p>
<p>You should hold a full driving licence. Previous experience of working in a law enforcement, security, community support or similar role is desirable.&nbsp;</p>

Dartford Borough Council

Park Ranger

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0801/Environmental_Health_Officer_-_Role_Profile.pdf" target="_blank">Environmental_Health_Officer_-_Role_Profile</a></li>
</ul>

<p>Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.</p>



<p>Are you passionate about protecting public health? We are seeking an experienced and dedicated&nbsp;<strong>Environmental Health Officer</strong>&nbsp;to join our Food Safety and Health &amp; Safety Team. This is a fantastic opportunity to make a real impact in your community by delivering statutory services and enforcing public health legislation.</p>
<p><strong>About the Role</strong></p>
<p>As an<strong> experienced </strong>Environmental Health Officer, you will:</p>
<ul>
<li>Deliver statutory functions in&nbsp;<strong>food safety</strong>,&nbsp;<strong>health and safety in the workplace</strong>,&nbsp;<strong>public health</strong>, <strong>zoo</strong><strong>licensing</strong>&nbsp;plus <strong>tattooing</strong> and <strong>skin piercing</strong>.</li>
<li>Investigate&nbsp;<strong>notifiable diseases</strong>and work in partnership with the UK Health Security Agency.</li>
<li>Provide expert advice to businesses and council departments on compliance and best practice.</li>
<li>Take enforcement action where necessary, including preparing prosecution files and attending court.</li>
<li>Lead policy development and contribute to statutory plans in your areas of expertise.</li>
</ul>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Conduct inspections and investigations across food safety, workplace health and safety, tattooing, skin piercing and zoo licensing.</li>
<li>Respond to complaints and RIDDOR notifications.</li>
<li>Taking formal enforcement action where appropriate including preparing prosecution files and representing the local authority in court.</li>
<li>Advise businesses and stakeholders on statutory obligations and best practices.</li>
<li>Maintain professional standards and support training initiatives within the team.</li>
<li>Prepare reports and attend meetings with internal and external stakeholders.</li>
</ul>
<p><strong>What We’re Looking For</strong></p>
<p>We’re seeking a dynamic and experienced professional with 5 years demonstrable local authority district experience, that has the following:</p>
<p><strong>Essential:</strong></p>
<ul>
<li>BSc (Hons) or MSc Environmental Health or Higher Certificate in Food Control (or equivalent).</li>
<li>Registration with the Environmental Health Registration Board (EHRB) and/or Chartered Institute of Environmental Health.</li>
<li>5 years demonstrable local authority experience in food safety, health and safety, and public health regulatory work including undertaking formal enforcement action and court experience.</li>
<li>Strong communication, interpersonal, and organisational skills.</li>
</ul>
<p><strong>Desirable:</strong></p>
<ul>
<li>NEBOSH or IOSH Health and Safety qualification.</li>
<li>Training in, Approved Premises, Lead Auditor, Zoo Licensing or Imported Food.</li>
</ul>
<p><strong>Why Join Us</strong></p>
<p>Folkestone &amp; Hythe is a dynamic and innovative place to live, work and visit. Recognised by Best Companies as an outstanding organisation to work for, we have a focus on wellbeing and staff development. Our benefits include:</p>
<ul>
<li><strong>Flexible Working:</strong>Embrace a culture that supports agile and hybrid working arrangements.</li>
<li><strong>Generous Leave:&nbsp;</strong>Enjoy up to 31 days of holiday plus bank holidays, a flexi-time scheme, birthday leave, and Christmas office closure.</li>
<li><strong>Pension Scheme:&nbsp;</strong>Access to the Local Government Pension Scheme.</li>
<li><strong>Family-Friendly Initiatives:&nbsp;</strong>Benefit from a range of family-friendly policies and support.</li>
<li><strong>Health &amp; Wellbeing:</strong>Participate in health and wellbeing initiatives, including an Employee Assistance Programme.</li>
<li><strong>Additional Perks:</strong>Reimbursement of professional membership subscriptions, salary sacrifice schemes, corporate membership discounts, and free office parking.</li>
</ul>
<p>This role will require travelling throughout the district and visiting premises at evenings and weekends.</p>
<p>We have a hybrid working approach with an expectation that you will work from the Civic Centre in Folkestone at least one day per week.</p>
<p>For an informal discussion about this role please contact Nicola Wilson (Environmental Health &amp; Licensing Manager) on 01303 853262 or email <a href="mailto:nicola.wilson@folkestone-hythe.gov.uk" target="_blank">nicola.wilson@folkestone-hythe.gov.uk</a></p>
<p><strong>The closing date for receipt of completed applications is 23:59 on 30th November 2025. Previous applications received within the last 6 months need not re-apply.</strong></p>
<p><strong>Interviews are due to be held w/c 15th December 2025.</strong></p>

Environmental Health Officer

<h4>About the role</h4><h4>Role Summary</h4><p>Housing Support Worker </p><p>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. The post holders principal responsibilities are as follows:<br>(i)To respond to emergency calls from tenants, responding in accordance with agreed procedures;<br>(ii)To support individual tenants and leaseholders to sustain their tenancies/leases with the Society<br>(iii)To ensure the scheme is safe and action any required emergency repairs and log any other<br>(iv)To complete administrative tasks as directed by the Housing Officer </p><p>The post holder will ensure they understand and consistently implement the Society’s Policies and Procedures making any recommendations for changes </p><p>We have extra care schemes in the following areas:</p><p>Lawson House (Larkfield)<br>Watling Court (Gravesend)<br>Meadow View Court (Wateringbury)<br>Rosewell House (Tonbridge)</p><p>If you are interested in one or more schemes, then please state this in your application. We may not be recruiting in your preferred scheme at the moment but we will be in touch to advise when something is available. </p><h4>Salary:</h4><p>£12.75ph</p><h4>Hours of Work:</h4><p>Flexible</p><h4>Contract:</h4><p>Bank, fixed term contract and permanent (Depending on what is available)</p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>1. 24 hour ‘emergency’ Wellbeing Service </p><p>1.1 The post holder will respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures.</p><p>1.2 The post holder will work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require to enable them to sustain their tenancies.</p><p>1.3 Priority MUST be given to emergency calls at all times and all emergency calls must recorded. </p><p>2. Tenancy Support<br>2.1 The post holder will provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers.</p><p>2.2 The post holder will ensure that appropriate records are maintained relating to services provided. </p><p>3. Scheme Safety and Repairs </p><p>3.1 The post holder will make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </p><p>3.2 The post holder will take appropriate action in the event of fire or other emergency in accordance with agreed policies and procedures </p><p>3.3 The post holder will arrange emergency repairs where appropriate to do so in accordance with current policy and procedure, logging those repairs which are not considered an emergency for future action. </p><p>4. Other Duties </p><p>4.1 The post holder will carry out other administrative tasks as directed by the Housing Officer </p><p>No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder.</p><h4>General</h4><p>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.<br>•Recognise, respect, and promote the different roles and diversity of individuals.<br>•To actively contribute towards the key performance indicators and professional standards.<br>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.<br>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.<br>•To participate in training, attend other meetings, and staff events as required.<br>•Be an effective member of your team, presenting a positive impression of your section and the Group.<br>•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.<br>•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.<br>•Maintain awareness of budget requirements and value for money while delivering your role.<br>•Consider and highlight any risk to the organisation or individuals whilst delivering your role.<br>•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.</p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Demonstrate evidence of competence to undertake the post<br>•Housing management (or similar) experience in the voluntary, public or private sectors<br>•Willing to undertake training<br>•Efficient and effective administrative skills.<br>•To demonstrate honesty, trustworthiness, reliability and respectfulness.<br>•Enhanced Disclosure from the Disclosure and Barring Service.<br>•Application of H&amp;S practices<br>•Health and Safety risk assessment</p><h4>Key Skills &amp; Competencies</h4><p>•Ability to manage and work within a small budget<br>•Use of IT to facilitate and support improvements to services, good communications and useful Management Information</p><h4>Behaviours</h4><p>•Ability to lead and motivate<br>•Manage conflict<br>•Demonstrate awareness of different values, cultures and needs amongst tenants , staff and communities<br>•Recognise and work to meet where possible the diverse and unique needs of each tenant<br>•Strong commitment to non-discriminatory housing services<br>•Ability to have ideas accepted even in the face of initial opposition<br>•Negotiate effectively,<br>•Good communication skills - both written and verbal<br>•Ability to communicate effectively at all levels within and external of the Society using appropriate styles with different groups, e.g. staff, tenants, relatives<br>•Commitment to providing excellence in Housing Services<br>•Think ahead and plan<br>•Demonstrate a positive attitude towards change<br>•Take on further responsibilities<br>•Undertake relevant training and development<br>•Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions<br>•Ability to prioritise<br>•Problem solving abilities<br>•Meet deadlines and advise of any problems early<br>•Ability to function effectively under pressure and in a crisis<br>•Ability to prioritise<br>•Problem solving abilities<br>•Meet deadlines and advise of any problems early<br>•Ability to function effectively under pressure and in a crisis<br>•Some flexible approach to working hours may be required<br>•Ability to represent the organisation and lead and participate in a wide range of social activities<br>•Be aware of support needed by others and identify and address any issues at an early stage where possible<br>•Consider how actions could support others<br>•Be prepared to give encouragement and offer assistance or advice when needed<br>•Strong sense of customer focus<br>•Explain things logically<br>•Keep to the point<br>•Style that is warm, caring and friendly<br>•Express ideas confidently where required<br>•Caring and compassionate towards people in need of care and support<br>•Tailor style and service to meeting individual’s needs<br>•Build rapport with customers, colleagues and staff<br>•Demonstrate a pleasant, professional manner<br>•Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant<br>•Ask questions to gather necessary information<br>•Weigh the advantages and disadvantages of a course of action before reaching a decision<br>•In the absence of all relevant information defer making a decision until all the necessary extra data is gathered, referring to others when necessary</p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 28 November 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/W1NqIfcy" target="_blank">Apply now</a>





<ul></ul>

Town and Country Housing

Housing Support Worker

<h4>About the role</h4><h4>Role Summary</h4><p>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders’ principal responsibilities are as follows;</p><ul><li> To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures. </li><li> To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer. </li><li> To support individual tenants and leaseholders to sustain their tenancies/leases with TCH. </li><li> To ensure the scheme is safe. </li><li> To complete administrative tasks as directed by the Housing Officer. </li><li> The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes. </li></ul><h4>Salary:</h4><p>£12.75</p><h4>Hours of Work:</h4><p>Day, Evening and Night shifts available</p><h4>Contract:</h4><p>Bank/Casual </p><h4>Probation Period:</h4><p>NA</p><h4>Notice Period:</h4><p>ASAP</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I've been with TCH for a couple of years now, and the people here really make it a great place to work!</p><p>The Housing Support team enables people to maintain their independence in their own self-contained flats.</p><p>If you enjoy making a difference to people's lives, then this role could be ideal for you!"</p><p>Sharon Davies, Housing Officer</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures. </li><li> Work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require enabling them to sustain their tenancies. </li><li> Priority MUST be always given to emergency calls and all emergency calls must recorded. </li><li> Help publicise, facilitate, and take part in a range of social events and activities to be agreed in advance with the Housing Officer and take place each evening. </li><li> Encourage tenants, leaseholder, friends and relatives and volunteers to organise and take part in events. </li><li> Follow the Risk Assessments and Health and Safety policies and procedures when planning and running events. </li><li> Where payment is required for activities the post holder will follow the cash handling procedures. </li><li> Provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers. </li><li> Ensure that appropriate records are maintained relating to services provided. </li><li> Make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </li><li> Carry out other administrative tasks as directed by the Housing Officer. </li><li> No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder. </li></ul><h4>General</h4><ul><li> To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge. </li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li><li> This role may require the individual to travel to various sites across our housing stock and it is expected that an individual in this role has a full driving licence and access to a car with relevant business insurance. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Demonstrate evidence of competence to undertake the post. </li><li> Housing management (or similar) experience in the voluntary, public or private sectors. </li><li> Willing to undertake training. </li><li> Efficient and effective administrative skills. </li><li> To demonstrate honesty, trustworthiness, reliability and respectfulness. </li><li> Enhanced Disclosure from the Disclosure and Barring Service. </li><li> Ability to manage and work within a small budget. </li><li> Application of H&amp;S practices. </li><li> Health and Safety risk assessment. </li><li> Use of IT to facilitate and support improvements to services, good communications and useful Management Information. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Ability to lead and motivate. </li><li> Manage conflict. </li><li> Demonstrate awareness of different values, cultures and needs amongst tenants, staff and communities. </li><li> Recognise and work to meet where possible the diverse and unique needs of each tenant. </li><li> Strong commitment to non-discriminatory housing services. </li><li> Ability to have ideas accepted even in the face of initial opposition. </li><li> Negotiate effectively. </li><li> Good communication skills - both written and verbal. </li><li> Ability to communicate effectively at all levels within and external using appropriate styles with different groups, e.g. staff, tenants, relatives. </li><li> Commitment to providing excellence in Housing Services. </li><li> Think ahead and plan. </li><li> Demonstrate a positive attitude towards change. </li><li> Take on further responsibilities. </li><li> Undertake relevant training and development. </li><li> Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions. </li><li> Ability to prioritise. </li><li> Problem solving abilities. </li><li> Meet deadlines and advise of any problems early. </li><li> Ability to function effectively under pressure and in a crisis. </li><li> Some flexible approach to working hours may be required. </li><li> Ability to represent the organisation and lead and participate in a wide range of social activities. </li></ul><h4>Behaviours</h4><ul><li> Be aware of support needed by others and identify and address any issues at an early stage where possible. </li><li> Consider how actions could support others. </li><li> Be prepared to give encouragement and offer assistance or advice when needed. </li><li> Strong sense of customer focus. </li><li> Explain things logically. </li><li> Keep to the point. </li><li> Style that is warm, caring and friendly. </li><li> Express ideas confidently where required. </li><li> Caring and compassionate towards people in need of care and support. </li><li> Tailor style and service to meeting individual’s needs. </li><li> Build rapport with customers, colleagues and staff. </li><li> Demonstrate a pleasant, professional manner. </li><li> Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant. </li><li> Ask questions to gather necessary information. </li><li> Weigh the advantages and disadvantages of a course of action before reaching a decision. </li><li> In the absence of all relevant information defer deciding until all the necessary extra data is gathered, referring to others when necessary. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 15 September 2025</p><h4>Interview Date:</h4><p>Wednesday, 24 September 2025</p><a href="https://prteam.typeform.com/to/naPyEt0B" target="_blank">Apply now</a>





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Bank Housing Support Worker (Days, Evenings and Nights)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/8544/Leisure_Attendant_JDPS.pdf" target="_blank">Leisure_Attendant_JDPS</a></li>
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<p>Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.</p>



<p>Recognised by Best Companies as an outstanding organisation to work for, we have a real focus on health &amp; wellbeing and staff development, and an excellent benefits package that includes corporate membership, discount and salary sacrifice schemes, up to 31 days holiday, access to the Local Government Pension Scheme, and much, much more. For this role, we will also pay a uniform allowance!</p>
<p>We are currently looking for experienced, qualified Lifeguards to join our team at Hythe Swimming Pool to undertake a range of different shifts on a rolling rota.<br>We are seeking proactive individuals that are team players with excellent customer service skills.</p>
<p>These are permanent positions of either 18.5 or 37 hours per week (depending on your availability) and therefore not suitable for those looking for a Casual / Zero hour contract.</p>
<p>If you would like more information on this exciting opportunity please contact Sharon Punter (Assistant Manager – Hythe) on 01303 269177 or email <a href="mailto:sharon.punter@folkestone-hythe.gov.uk" target="_blank">sharon.punter@folkestone-hythe.gov.uk</a></p>
<p><strong>Applications will be considered as they are submitted. We reserve the right to close the vacancy once enough suitable applications are received.</strong></p>

7 Flexible Jobs in Kent