182 Flexible Jobs in West Midlands (CC)

Job summary

For jobs located in Wales, the ability to speak Welsh is desirable.

The Department for Work and Pensions (DWP) is one of the government’s largest public service departments with a sizeable annual budget, serving over 20 million citizens.

The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues.

Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.​

We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.

DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:

• Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
• Investing in infrastructure through planned replacement works
• Embedding sustainability in line with Government Greening Commitments (GGCs)
• Delivering cost-effective services while maintaining high standards
• Creating a professional, best-in-class working culture across the Government Property profession

Our Estates strategy ambitions have been refreshed to take us through to 2030:

• OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments

• INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption

• SUPPORT the drive for sustainability throughout DWP

• DELIVER: Expertly deliver improving, cost-effective services for DWP

• THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government

There is no better time to join the award winning DWP Estates team.

The Asset Information Management (AIM) team are responsible for the development of DWP’s Building Information Management strategy, associated documentation, project requirements and assurance management. The team are responsible for governance and subsequent assurance on project work which supports the data needed by Asset Management colleagues.

Job description

Government Property Profession Career Framework (Link)

This role sits within the following:

• Job Family – Property & Construction Projects
• Core Role – Property & Construction Project Management
• Level – Senior Practitioner

Key accountabilities

Asset Information Management Support

• Support the capture, review, validation and maintenance of asset information across the DWP Estate.
• Assist with the management of BIM datasets, asset registers, information trackers and associated records.
• Manage the team to assure asset information submissions, identify gaps, inconsistencies, duplication or non-compliance with agreed information standards.
• Support the development and maintenance of structured asset information needed for operational, compliance and lifecycle management purposes through leveraging ISO19650.
• Help ensure that asset information is reliable, traceable and suitable for use by Estates, FM, project delivery and operational stakeholders.
• Responsible for facilitating the effective transfer of asset information from project delivery into Facilities Management and operational teams, ensuring that asset data, models, drawings and technical documentation are complete, accurate and fit for purpose to support operation, maintenance, compliance and lifecycle management of the estate.

BIM and Information Assurance

• Support the application of BIM and information management principles across relevant Estates projects and programmes.
• Assist in checking supplier and project information submissions against agreed requirements, including information deliverables, naming conventions, metadata and documentation standards.
• Contribute to assurance activity linked to project handover, O&M information, drawings, models, asset data and related documentation.
• Identify information quality issues and support corrective actions with project teams, suppliers and internal stakeholders.
• Help promote compliance with relevant standards and good practice, including ISO 19650 principles where applicable.

Data Quality and Information Governance

• Manage data quality checks to improve the accuracy, completeness and consistency of asset information.
• Maintain trackers, logs and evidence records to support auditability and assurance.
• Support the development of standardised processes, templates and guidance for asset information management.
• Assist in monitoring the status of information deliverables, actions, risks and dependencies.
• Escalate recurring data or process issues to AIM Team leadership with clear evidence and suggested corrective action.

Stakeholder Engagement

• Work collaboratively with internal stakeholders across Estates, project delivery, FM, commercial, compliance and operational teams.
• Liaise with suppliers and delivery partners to resolve information queries and improve the quality of submissions.
• Support conversations with key stakeholders to clarify requirements, gather evidence and progress outstanding actions.
• Communicate information issues clearly, using structured updates, trackers and concise written summaries.
• Contribute to a culture of openness, consistency and continuous improvement across AIM activities.

Reporting and Continuous Improvement

• Support the preparation of progress updates, dashboards, summary reports and management information for AIM Team leadership.
• Identify opportunities to improve information processes, reduce duplication and strengthen governance.
• Contribute to lessons learned activity and continuous improvement reviews.
• Support the development of practical tools, checklists and guidance that help embed AIM requirements across projects and operations.
• Promote the use of accurate asset information as a strategic enabler for better estate management and decision-making.

Key Deliverables

The post holder is expected to contribute to the delivery of:

• Accurate and maintained asset information records.
• Completed information quality checks and assurance reviews.
• Clear evidence logs supporting audit and governance requirements.
• Improved consistency in AIM processes, templates and reporting.
• Timely support to projects and stakeholders on information requirements.
• Identification and escalation of data quality risks, issues and dependencies.
• Practical contributions to AIM maturity, BIM alignment and operational handover improvements.
• Line Management duties.

Person specification

Essential Skills, Knowledge & Experience

• Strong knowledge of Asset Information Management (AIM), Building Information Management (BIM) and Information Management principles, including ISO 19650, the IMI Framework, Government Soft Landings (GSL) and Golden Thread approach.
• Experienced in developing, managing, reviewing and assuring structured asset information, technical documentation and BIM data, including 3D model reviews and validation against defined information requirements.
• Skilled in asset data validation, quality assurance, information governance, audit activities and compliance monitoring, with the ability to identify risks, inconsistencies, gaps and non-conformities within information submissions.
• Proven ability to develop and improve processes, controls and governance arrangements that support compliance, reporting, analytics, trend analysis and continuous improvement.
• Strong analytical and investigative skills, capable of assessing technical information and data to support evidence-based decision-making and organisational objectives. This should include visualising this for senior leadership
• Experienced in multidisciplinary estates, construction, facilities management and asset management environments, promoting best practice and ensuring adherence to policies, standards and procedures
• Excellent communication and stakeholder engagement skills, with the ability to work collaboratively with internal teams, suppliers, consultants, delivery partners and senior leaders, and confidently present complex information to a variety of audiences
• Highly organised, proactive and detail-oriented, with the ability to manage competing priorities, coordinate activities, support colleagues and deliver high-quality outcomes to demanding timescales.
• Proficient in Microsoft 365 applications, SharePoint and digital information management platforms, including Power BI, with experience maintaining records, dashboards, trackers, reports and performance insights.

Desirable

• Strong experience using and managing information within Common Data Environments, including the associated processes, controls and day-to-day information governance requirements.
• Awareness of Government Soft Landings and the importance of operational outcomes from project delivery, and an understanding of the need for O&M documentation, as-built information, asset registers as part of project handover requirements.
• Experience developing or contributing to BIM strategy principles for a large-scale estate, preferably within a government department or similarly complex organisation.
• Experience dealing with technical, legal or regulatory issues at both policy and practical delivery level.
• Experience developing procurement strategies for new technologies within government procurement frameworks.
• Experience supporting the integration of asset information outputs into operational systems, business-as-usual processes and estate management functions.

Qualifications/professional memberships

Desirable

• Applicable Degree or suitable Industry experience (e.g. Architecture Degree or Post Graduate, MSc Mechanical & Electrical Engineering and Design, or Government Soft Landings).
• Relevant Project Management Qualification (e.g. PRINCE2)
• Achieved or working towards a qualification in Information Management.
• Industry relevant Chartered Status

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Managing a Quality Service

Benefits

Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

DWP have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

STAGE 1 - APPLICATION & SIFT

As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV.

Your CV should be fairly short and just evidence very brief details of your work history and experience.

Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage.

Further details around what this will entail are listed on the application form.

There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview.

STAGE 2 - INTERVIEW

All candidates who are successful at the sift stage will undertake a single virtual video interview.

There, you will be assessed against the experiences listed in the essential criteria.

You will also be asked additional questions to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Your will also be asked some Behaviour & Strength questions.

Currently the sift is scheduled to take place w/c 10th August 2026 and interview dates w/c 24th August 2026 . Interviews are scheduled to take place virtually and dates are subject to change.

Important Information – Visa Sponsorship

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business

Further Information​

At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

Find out more about working for DWP on the DWP Careers Hub.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

If you are placed on a reserve list but we cannot immediately offer you a post, please note:

• If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
• If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.

Disability Confident Scheme

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

Reasonable Adjustments

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Integrity, plagiarism and Civil Service Principles

The Civil Service values honesty and integrity and expects all candidates to abide by these principles.

Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.

Examples of plagiarism can include:

• Presenting the work, ideas and experience of others as your own
• Copying content or answers from an online or published source that is not your own

Disclosure and Barring Service and Internal Fraud Database Checks

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If successful and transferring from another Government Department, a criminal record check will be carried out.

Important

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.

Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.

Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.

Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Matt Pepper
• Email : matt.pepper@dwp.gov.uk

Recruitment team

• Email : dwprecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.

Attachments

DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)Success-Profiles-Candidate-Overview-Accessible-Version Opens in new window (docx, 220kB)