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Driver and Vehicle Standards Agency

Operations Delivery Manager - Scotland

<h4>Job summary</h4><p><strong>We are recruiting a Counter Fraud Manager fixed term for 12 months.</strong></p><p>This is an exciting opportunity to join the <strong>National Lottery Community Fund’s Finance and Resources Directorate</strong> at a key moment in the refresh of our counter fraud function. If you’re ready to play a central role in a pivotal team, working alongside another Counter Fraud Manager, this could be the perfect role for you.</p><h4>Job description</h4><p>As a Counter Fraud Manager, you’ll be at the heart of protecting the Fund’s integrity and ensuring that funding reaches the communities that need it most. You’ll provide <strong>specialist counter fraud advice</strong>, act as a <strong>catalyst for improvement in fraud controls</strong>, and help shape the future of our approach to fraud prevention and detection.</p><p><strong>Your Responsibilities:</strong></p><ul><li>Delivering internal and external investigation services for the Fund.</li><li>Advising teams across the organisation on fraud, bribery, and corruption risks.</li><li>Maintaining the fraud caseload and reporting, ensuring timely and accurate updates are available for senior leaders.</li><li>Designing and managing counter fraud metrics to measure and improve performance.</li><li>Monitoring investigation productivity and sharing lessons learned and best practice across the Fund.</li><li>Line management of counter fraud officers-based UK wide, supporting, coaching, and developing them to build capability and confidence.</li><li>Working closely with internal teams such as Funding, People Team and Legal.</li><li>Collaborating with external organisations such as the police, charity commission, and other funders and agencies.</li></ul><p><strong>What does a typical day look like?</strong></p><ul><li><strong>Morning:</strong> You’re meeting with funding and legal about the outcomes of an investigation and providing specialist advice on next steps.<br><br></li><li><strong>Midday:</strong> You’re reviewing some recently proposed fraud controls for a new funding programme launching in a few weeks.<br><br></li><li><strong>Afternoon:</strong> You’re conducting high-quality one-to-ones with your line reports to support, coach, and develop the team, ensuring everyone has the tools and confidence to succeed.<br><br></li><li><strong>End of day:</strong> You’re working alongside the other manager to review and prioritise the number of cases the team are working through and drafting ideas for the teams next report to senior leaders.</li></ul><p>Every day is different. One minute you’re reviewing a complex investigation to help decide next steps, the next you’re delivering a presentation to other teams to create awareness of fraud.</p><p><strong>What we’re looking for:</strong></p><ul><li><strong>Experience:</strong> You have a strong background in counter fraud work and understand the complexities of fraud, bribery, and corruption.<br><br></li><li><strong>Curiosity:</strong> You want to learn more about fraud risks. You ask questions and have an aptitude for investigative research; you love solving problems!<br><br></li><li><strong>Initiative:</strong> You are comfortable working alone and enjoy being trusted to complete your work independently, at pace with accuracy and to deadlines.<br><br></li><li><strong>Collaboration:</strong> You value diverse perspectives and actively seek opportunities to work with others to drive decisions and move work forward.<br><br></li><li><strong>Confidence:</strong> You have confidence in your decision-making and are comfortable challenging existing processes, giving and receiving critical friend feedback to aid improvement.<br><br></li><li><strong>Flexibility:</strong> You are a supportive and a strong team player. Our work is challenging and changes day to day so we need someone that can adapt easily to change and embrace it.<br><br></li><li><strong>Enthusiasm:</strong> You bring energy and positivity to the team.</li></ul><p><strong>Why join us?</strong></p><ul><li>You’ll be part of a motivated, supportive team that values wellbeing, recognition, quality of work, collaboration and continuous improvement. </li><li>You’ll help protect millions of pounds of funding for good causes across the UK.</li><li>You’ll have opportunities for professional development and the chance to make a real impact.</li></ul><p><strong>Interview details:</strong></p><ul><li><strong>Date:</strong> 9th and 10th February 2026</li><li><strong>Format:</strong> Online</li><li><strong>Location:</strong> UK wide</li></ul><p>We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.</p><p>The role will include intermittent travel across the UK for team meetings and events (usually this means travelling 4 times a year and staying overnight to attend face to face team meetings).</p><p>For an informal discussion about the role, please contact: <strong>Sarah Rossiter – <a href="mailto:sarah.rossiter@tnlcommunityfund.org.uk" target="_blank">sarah.rossiter@tnlcommunityfund.org.uk</a></strong></p><h4>Person specification</h4><p><strong>How to apply:</strong></p><p>Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.</p><p><strong>Essential</strong><strong>​</strong></p><ul><li>Experience and relevant qualifications in conducting counter fraud investigations (ACFS, CIPFA, CIFAS or equivalent). </li><li>Skilled in producing clear, structured reports and presenting findings to non-technical audiences. </li><li>Experience managing remote teams.</li><li> Knowledge and experience of interpreting complex investigation notes and allegations and responding directly to internal and external customers. </li><li>Experience working collaboratively with a wide range of teams and people at all levels. </li></ul><p><strong> Desirable</strong></p><ul><li>Knowledge of fraud prevention agencies and other systems and tools that can be used to investigate concerns.</li><li>Knowledge of the funding sector – particularly what the key fraud risks are to the Fund. </li><li>Qualification and/or experience in conducting fraud risk assessments. </li></ul><strong>Equity, Diversity and Inclusion </strong>​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. <p>We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. </p><p>As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) </p><h4>Benefits</h4>Alongside your salary of £45,000, The National Lottery Community Fund contributes £13,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>A full list of our benefits can be found on our website using the link below:</p><p>Generous Civil Service Pension Scheme<br>Flexible working<br>Enhanced paid maternity/ paternity leave<br>Paid volunteering leave<br>Season ticket loan</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.<br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:Recruitment@tnlcommunityfund.org.uk" target="_blank">Recruitment@tnlcommunityfund.org.uk</a></li><li>Email : <a href="mailto:Recruitment@tnlcommunityfund.org.uk" target="_blank">Recruitment@tnlcommunityfund.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@tnlcommunityfund.org.uk" target="_blank">Recruitment@tnlcommunityfund.org.uk</a></li></ul><h4>Further information</h4><a href="https://www.tnlcommunityfund.org.uk/about-us/working-for-us/benefits-of-working-with-us" target="_blank">https://www.tnlcommunityfund.org.uk/about-us/working-for-us/benefits-of-working-with-us</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc3NTEmdmVyaWZ5PTMwMTRhMmQ2OGU1MThlOTViZGIwMjQ3NjJlNWU2ZDE4JnJlcXNpZz0xNzY4NDUxNjcyLWQwOTlhZDI3MzM4NDIzYThkZTg4OWE0YjU3NWYxNjZiN2FhMmI4YzM=" target="_blank">Counter-Fraud-Manager (1) Opens in new window</a> (pdf, 1071kB)

The National Lottery Community Fund

Counter Fraud Manager/ Rheolwr Gwrth-dwyll

<h4>Job summary</h4>We are looking for an experienced technology leader to join Home Office Digital as Deputy Director and Portfolio Chief Technology Officer (CTO) for Enterprise Services. This is a pivotal role in shaping and delivering the technology strategy for one of the most complex digital functions in government, supporting critical national services and enabling transformation across the Home Office.<h4>Job description</h4><p>As Deputy Director and Portfolio CTO for Enterprise Services, you will lead the technology and platforms capability within Home Office Digital. Enterprise Services provides core digital platforms and solutions that underpin departmental operations, including networks and infrastructure, end-user services, operational support, service management, and data analytics.</p><p>You will set the technical direction for Enterprise Services, ensuring secure, resilient, and innovative solutions that support the Home Office’s mission to keep the public safe and deliver essential services. This includes defining solution architectures, leading engineering and architecture teams, embedding continuous improvement, and ensuring compliance with security and regulatory standards.</p><p>The role is central to delivering the Home Office Digital Technical Strategy 2030, which focuses on AI and automation, cyber resilience, data as a strategic asset, and evolving our operating model. You will work closely with senior stakeholders across the department to align technology decisions with business priorities and drive efficiency, agility, and innovation.</p><p>This is an exciting opportunity for a strategic thinker with strong leadership skills and deep technical expertise to make a real impact on national services and digital transformation.</p><p>For full details of the role, responsibilities, and person specification, please refer to the Candidate Pack.</p><h4>Person specification</h4><p>The successful candidate will:</p><ul><li>Provide technical leadership for Enterprise Services, setting strategy and standards for technology and platforms.</li><li>Define and implement solution architectures aligned to Home Office Digital Enterprise Architecture.</li><li>Lead engineering and architecture teams, embedding continuous improvement and efficiency.</li><li>Oversee governance for technology and platforms, ensuring compliance and security.</li><li>Support delivery of the Home Office Digital Technical Strategy 2030, including AI, automation, cyber resilience, and data-driven innovation.</li><li>Manage technical risk, cyber security integration, and product roadmaps across Enterprise Services.</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, Home Office contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>The successful candidate will need to demonstrate their knowledge, experience, capability and behavioural approach to a high standard against the following key criteria:</p><ul><li>Sets technical vision and embeds architecture governance to align technology strategy with organisational objectives.</li><li>Leads large, multidisciplinary engineering teams, fostering innovation and operational excellence across the department.</li><li>Champions cyber security and risk management, ensuring robust protection and compliance at enterprise scale.</li><li>Engages senior stakeholders and communicates complex strategies to drive collaboration and informed decision-making.</li><li>Drives Agile product management and service delivery, enabling high-impact solutions for internal and external customers.</li></ul><p><strong><br>Online Application </strong></p><p>Please follow the Job Advert instructions on the Civil Service Jobs website to apply online, no later than <strong>23:55hrs on Friday 30th January 2026</strong>.</p><p>Provide some basic <strong>personal information</strong>;</p><p>1.A <strong>CV - </strong>setting out your career history, highlighting specific responsibilities and achievements that are relevant for this role, including details where budgets and numbers of people managed, relevant achievements in recent posts, together with reasons for any gaps within the last two years;</p><p>2.<strong>A Statement of Suitability –</strong> (limited to <strong>1250 words</strong>) explaining how you consider your personal skills, qualities and experience, provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.</p><p>3.<strong>Diversity Monitoring -</strong> as part of the online application process, you will be asked a number of diversity-related questions. If you do not wish to provide a declaration on any of the characteristics, you will have the option to select 'prefer not to say'. See the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil Service Diversity and Inclusion Strategy: 2022 to 2025 (HTML) - GOV.UK (www.gov.uk)</a> for more information.</p><p>It is essential that in your written application you give evidence, using examples, of proven experience. These responses will be developed and discussed with candidates invited for interview.</p><p><strong>Failure to submit both a CV and Supporting Statement will mean the panel only have limited information on which to assess your application against the criteria in the person specification.<br><br>For further information on SCS careers and the application process, please see below:</strong></p><p><strong>Home Office SCS Further Information </strong></p><p><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.homeoffice.gov.uk%2Fsenior-leaders&amp;data=05%7C01%7CVipul.Maisuria%40homeoffice.gov.uk%7Cd6d3dcf5fb744cf2001208db8d0ac751%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638258849644816156%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=k%2BufzahG8iUkG%2BJ4bmkLUvKaV4c%2BxG%2BFEuUO%2FMtdQLo%3D&amp;reserved=0" target="_blank">Home Office Senior Leaders - Home Office Careers</a></p><p><strong>Home Office SCS Application Process </strong></p><p><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.homeoffice.gov.uk%2Fapply-scs-vacancies&amp;data=05%7C01%7CVipul.Maisuria%40homeoffice.gov.uk%7Cd6d3dcf5fb744cf2001208db8d0ac751%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638258849644972454%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=wGx6lAeFVgOBb2rKN%2F8aYBEbbZEC1iUj6yrzFQqysDY%3D&amp;reserved=0" target="_blank">Applying for Senior Civil Service vacancies - Home Office Careers</a></p><p><strong>Home Office SCS Use of AI</strong></p><p><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.civil-service-careers.gov.uk%2Fartificial-intelligence-and-recruitment%2F&amp;data=05%7C02%7CVipul.Maisuria%40homeoffice.gov.uk%7C9c3959accc3140b1cba708ddb875d248%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638869538367197629%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=66dwPUChhLnZWXP6eU8kGaLCjCBjhs2gMtmwx5cOU%2F8%3D&amp;reserved=0" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Steph Tullett</li><li>Email : <a href="mailto:Steph.Tullett@homeoffice.gov.uk" target="_blank">Steph.Tullett@homeoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:SCSRecruitment@homeoffice.gov.uk" target="_blank">SCSRecruitment@homeoffice.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyNTQmdmVyaWZ5PWYzOGI0MGM5MDhhNjZhNGM2MjRiMTNiNDI2NTgxYTU2JnJlcXNpZz0xNzY4MDE5Njg1LTk1ZTVmZDRiZmQ2OGRkOGFlMWIzNjk2ODViZmVjNzY2MjdjNjU1NjM=" target="_blank">Candidate Pack - Deputy Director DDaT in HO Digital Enterprise Services Technology Opens in new window</a> (pdf, 910kB)

Home Office

Deputy Director DDaT in HO Digital Enterprise Services Technology

<h4>Job summary</h4><p>The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.</p><p>IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.</p><p>We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. </p><p><strong>IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.</strong></p><p><strong>Successful applicants will join the Civil Service Pension Scheme.</strong></p><p>Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.</p><h4>Job description</h4><p><strong>IBCA</strong> is seeking a <strong>Security Assurance Lead</strong> to drive the risk management and security assurance initiatives for our compensation scheme.</p><p>This role will be accountable for the implementation and management of various technical risk management and assurance initiatives related to the compensation scheme. In addition, the role will be accountable for ensuring assurance of supplier delivery throughout the project lifecycle of the compensation scheme. The role will work alongside cyber security colleagues to develop and deliver security training to embed a security first culture at IBCA. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation. This role suits a highly adaptable and resilient security assurance lead with who excels at communication, empowers diverse teams, strategically navigates complexity, and proactively solves problems to drive continuous security improvement.</p><p>As the Security Assurance Lead, you will work at the heart of our mission, collaborating with internal teams, external vendors, and government stakeholders to oversee the full security lifecycle of the compensation scheme. You will be the primary authority ensuring that sensitive claimant data is protected and that all compliance obligations are met throughout the project.</p><p>Beyond technical oversight, you will play a key role in supplier assurance, ensuring third-party delivery meets rigorous contractual standards and you will champion a "security-first" culture through the development of organisation-wide security training.</p><p><strong>Responsibilities</strong></p><ul><li><strong>End-to-End Security Assurance:</strong> Lead technical risk management and assurance activities across the IBCA and its supply chain, ensuring security is integrated throughout the project lifecycle;</li><li><strong>Supplier &amp; Vendor Oversight:</strong> Manage external partners to ensure strict adherence to contractual security standards, data protection regulations, and delivery milestones;</li><li><strong>Strategic Risk Management:</strong> Identify, assess, and mitigate risks to sensitive claimant data, ensuring robust defences against digital threats and alignment with the Data Protection Act/GDPR;</li><li><strong>Governance &amp; Compliance:</strong> Develop and maintain comprehensive security policies and governance frameworks aligned with UK Government standards (such as CAF and Secure by Design) or equivalent industry frameworks;</li><li><strong>Culture &amp; Awareness:</strong> Lead the development and delivery of security training programs to embed a resilient, security-conscious culture across the organisation.</li></ul><h4>Person specification</h4><p><strong><em>Essential criteria</em></strong></p><ul><li><strong>Security Assurance Expertise:</strong> Proven experience conducting security assurance and implementing policies aligned with recognised industry or government standards (e.g., ISO 27001, NIST, or GovS 007);</li><li><strong>Risk &amp; Compliance:</strong> Demonstrated ability to identify, assess, and manage security risks within complex environments. Knowledge of audit processes, risk management strategies, and security frameworks;</li><li><strong>Regulated Environment Experience:</strong> Experience managing security projects or initiatives within a highly regulated or sensitive data environment (e.g., Public Sector, Financial Services, or Healthcare);</li><li><strong>Stakeholder Management:</strong> Proven ability to build and manage effective relationships with diverse stakeholders to shape project outcomes, considering different technical needs and perspectives;</li><li><strong>Communication &amp; Influence:</strong> An influential communicator able to translate complex technical security concepts into straightforward, honest, and engaging advice for senior management;</li><li><strong>Security Fundamentals:</strong> A strong working understanding of the principles of Confidentiality, Integrity, and Availability (CIA) and the protection of IT systems used for sensitive data;</li><li><strong>Agility &amp; Problem Solving:</strong> Ability to respond quickly to challenges or security incidents, providing practical, solution-oriented guidance to teams during high-pressure situations.</li></ul><p><em><strong>Desirable Criteria</strong></em></p><ul><li><strong>Professional Certification:</strong> Holding or working towards certifications such as CISM, CISSP, CompTIA Security+, or CC (Certified in Cybersecurity);</li><li><strong>Incident Management:</strong> Experience in managing data breaches or cyber incidents, with a focus on regulatory reporting and impact mitigation.</li></ul><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Secure supply chain management (Practitioner)</li><li>Risk understanding and mitigation (Practitioner)</li></ul><h4>Benefits</h4>Alongside your salary of £58,655, Infected Blood Compensation Authority contributes £16,992 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Premium allowance paid monthly after probation </li><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"> Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%</li><li>32.5 days of paid annual leave plus 8 bank holidays</li><li>Family friendly policies to support you and your everyday responsibilities</li><li>Enhanced maternity and paternity leave, up to 12 months shared parental leave</li></ul><p>Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of your application you will be required to provide a CV setting out your career history and qualificationshighlighting specific responsibilities and achievements that are relevant for this role.</p><p>You will also be required to provide a Statement of Suitability (1000 words max.)</p><p>Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.</p><p>Your CV and Statement of Suitability will be assessed against the essential criteria listed in the <em>'Person Specification'</em> section of the job advert.</p><p>Should a large number of applications be received, an initial sift may be conducted using your CV. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.</p><p>Should you be successful at sift, you will be invited to attend an interview where you will be assessed on behaviours and technical skills. Please find the links to the technical skill descriptors below -</p><p><a href="https://assets.publishing.service.gov.uk/media/5e418898e5274a08e9dc7464/Government_Security_Profession_career_framework.pdf" target="_blank">Technical 1 - Secure supply chain management (Practitioner)</a><br><a href="https://assets.publishing.service.gov.uk/media/5e418898e5274a08e9dc7464/Government_Security_Profession_career_framework.pdf" target="_blank">Technical 2 - Risk understanding and mitigation (Practitioner)</a></p><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – 19th January 2026<br>Expected interview date/s – 26th January 2026<br>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact Government Recruitment Service via <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li><li>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</li></ul><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 6 months from which further appointments can be made.</p><p>Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information<a href="https://www.childcarechoices.gov.uk/" target="_blank"> visit the Childcare Choices website</a>)</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to<br>the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p><strong>Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. </strong></p><p>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>. </p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IBCA Recruitment Team</li><li>Email : <a href="mailto:ibca.recruitment@ibca.org.uk" target="_blank">ibca.recruitment@ibca.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxNDcmdmVyaWZ5PTY5OTEwYTlmMmY5ZjRjYjkzZDU1MjIyMDI1MWI2NmYwJnJlcXNpZz0xNzY3OTMzNTA4LTZhNDcxY2RjNjA1ODI3Mjg5ZDdiN2Y3MzAxYWQyMDkzYTU3MGI5ODU=" target="_blank">Employee Offer Opens in new window</a> (pdf, 1851kB)

Infected Blood Compensation Authority

Cyber Security Assurance Lead

<h4>Job summary</h4><p><strong>Is it time you unlocked your potential?</strong></p><p>Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.</p><p><strong>Our Values</strong></p><p>Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work: </p><ul><li><p><strong>Honesty</strong>: We act with integrity and transparency, sharing information openly and addressing challenges with courage.</p></li><li><p><strong>Empowerment</strong>: We enable people to take initiative, make impactful decisions, and continuously learn and grow.</p></li><li><p><strong>Accountability</strong>: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.</p></li><li><p><strong>Respect</strong>: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.</p></li><li><p><strong>Trust</strong>: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.</p></li></ul><p>These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.</p><h4>Job description</h4><p><strong>About the role</strong></p><p>SLC now have an opportunity for a Business Analyst to join our team on a 12-month FTC basis. Reporting to a Lead Business Analyst, the Business Analyst will be assigned to small to medium sized projects or as part of a team supporting and working in larger and more complex projects.</p><p>As a Business Analyst, you will play a key role in understanding business problems and identifying opportunities for improvement. You will use your analytical mindset to explore how a business or business area operates — considering people, processes, data, information, technology, and organisational structures. You will help shape meaningful change by identifying areas for improvement, exploring feasible options, analysing impacts, and defining what success looks like.</p><p>You will work closely with stakeholders to understand and articulate user and business needs, enabling the effective design, development, testing, and implementation of services and business change that align with organisational goals.</p><h4>Person specification</h4><p><strong>What you bring:</strong></p><ul><li><p>An understanding of agile working practices and ability to apply them in projects.</p></li><li><p>Ability to identify, investigate, and analyse complex business problems and opportunities.</p></li><li><p>Experience in conducting options analysis and feasibility assessments on small or medium projects or as part of larger programmes</p></li><li><p>Proficient in modelling business processes with minimal supervision.</p></li><li><p>Skilled in analysing, designing, prioritising, and implementing business process changes.</p></li><li><p>Excellent understanding of requirements management and ability to define and manage requirements effectively.</p></li><li><p>Ability to communicate clearly with stakeholders and manage their expectations and commitments.</p></li><li><p>Ability to collaborate and work effectively with cross-functional teams</p></li></ul><h4>Benefits</h4>Alongside your salary of £45,172, Student Loans Company contributes £13,086 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:</strong></p><ul><li><p>28 days annual leave plus 8 public holidays</p></li><li><p>Option to buy/sell annual leave</p></li><li><p>Flexi-time and enhanced flexible working options available</p></li><li><p>Option to join the Civil Service pension scheme</p></li><li><p>Life insurance cover for 4 x annual salary</p></li><li><p>Enhanced company sick pay and family leave including maternity, paternity and adoption</p></li><li><p>Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme</p></li><li><p>To find out what’s it’s like to work at Student Loans Company click here <a href="https://www.civil-service-careers.gov.uk/student-loans-company-hub/" target="_blank">SLC Careers</a></p></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>The Legal Bits</strong></p><p>We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.</p><p>SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email <a href="mailto:ask_recruitment@slc.co.uk" target="_blank">ask_recruitment@slc.co.uk</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Talent Acquisition Team</li><li>Email : <a href="mailto:ask_recruitment@slc.co.uk" target="_blank">ask_recruitment@slc.co.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:ask_recruitment@slc.co.uk" target="_blank">ask_recruitment@slc.co.uk</a></li></ul>

Student Loans Company

Business Analyst

Data Governance Lead

<h4>Job summary</h4>Rail safety, strategy &amp; policy team delivers a range of policy, regulatory and corporate functions as well as providing strategic direction to RSD’s work through risk ranking and prioritisation. <h4>Job description</h4>We are recruiting a fixed term <strong>Operational Development Manager (ODM) </strong>to join the Railway Safety Directorate (RSD). As part of our Capability Team, reporting directly to the Capability Programme Lead, you will work alongside other ODMs and other RSD colleagues to deliver key aspects of our L&amp;D strategy for RSD. You will play a significant role in the development and delivery of our NEBOSH-accredited regulatory training programme (RTP) and technical training programme (TTP) for new trainee inspectors, specialist inspectors and inspector assistants. The training programmes can take 36 months to complete, and we may have multiple cohorts at different stages of the programmes. ORR moved its initial training delivery in house in 2021, and we now need to recruit an ODM to ensure we can continue to meet the increased demands of delivering quality training for our new staff.<h4>Person specification</h4><p>For key responsibilities please see the attached job description.</p><p><strong>Additional Information</strong></p><p>At ORR, our hybrid working means that we currently work from our workplace location a minimum of 40% of our working week, although requirements to attend other offsite locations for official business, also count towards this level of attendance. Working arrangements are subject to continuous review. </p><h4>Qualifications</h4>Must be educated to a degree level or with appropriate equivalent qualifications or equivalent professional experience and hold an accredited level 6 qualification in Occupational Health and Safety.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Developing Self and Others</li><li>Changing and Improving</li><li>Working Together</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Ability to assimilate information quickly and apply general principles to specific circumstances.</li><li>Ability to critically review and summarise the performance of others against both objective and subjective standards.</li></ul><h4>Benefits</h4><p>A Civil Service Pension with employer contribution of 28.97%</p><p>Details of our employee benefits can be found in the attached Candidate Information Pack.</p><p>Find out what our colleagues have to say about their ORR careers <a href="https://www.orr.gov.uk/about/careers/our-people" target="_blank">Our people Office of Rail and Road (orr.gov.uk)</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.For information on the selection process, please see the attached Candidate Information Pack and Job Description.<br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Julie Brounos</li><li>Email : <a href="mailto:Julie.brounos@orr.gov.uk" target="_blank">Julie.brounos@orr.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:peopleservices@orr.gov.uk" target="_blank">peopleservices@orr.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact ORR via email: <a href="mailto:peopleservices@orr.gov.uk" target="_blank">peopleservices@orr.gov.uk</a> If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here: <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints" target="_blank">https://civilservicecommission.independent.gov.uk/recruitment/recruitme…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU4NzUmdmVyaWZ5PTJhNmUyMGYzZmE5N2JjYzBlMzYzZTZkYTM5ZWE2YmRjJnJlcXNpZz0xNzY2MjA0NDYwLTE0MjI3OTMxYTZiMzRhZmFkM2ExMmNiMDEzNmU0OGI5MWMwYTgyYWU=" target="_blank">Job Description - Operational Development Manager Opens in new window</a> (pdf, 111kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU4NzYmdmVyaWZ5PTliMDY4ZGZhZDk4NzhiYzNmYzFmYzI0OTBhZTQ4YzI0JnJlcXNpZz0xNzY2MjA0NDYwLTE0MjI3OTMxYTZiMzRhZmFkM2ExMmNiMDEzNmU0OGI5MWMwYTgyYWU=" target="_blank">ORR Job Information Pack Opens in new window</a> (pdf, 1205kB)

Office of Rail and Road

Operational Development Manager

<h4>Job summary</h4><p>Are you an experienced Service Manager with a passion for data and digital innovation? The Data Office at Social Security Scotland is seeking a proactive professional to lead the strategic use of data across the organisation and the wider public sector. If you excel in large-scale agile delivery, have strong data domain knowledge, and can manage diverse teams and contracts, this is an exciting opportunity to make a meaningful impact in shaping social security services through data-driven solutions.</p><p>As Service Manager, you will oversee a mixed delivery team comprising internal and contracted resources, responsible for delivering multi-year data pipeline capabilities. You will be accountable for the quality, performance, and outcomes of your service, providing clear end-to-end direction, prioritisation, risk management, and decision-making aligned with departmental goals, policy requirements, and user needs.</p><p>You will work closely with operational delivery leaders within the Digital, Data, and Technology (DDaT) community, driving continuous improvement, fostering innovation, and ensuring the delivery of cost-effective, high-quality services. Your strategic vision and expert leadership will support the organisation’s mission to maximise the strategic use of data and deliver tangible benefits to users and stakeholders alike.<br><br>Social Security Scotland, an Executive Agency of the Scottish Government, is undertaking the largest and most complex IT and digital change programme since devolution. With a lifetime budget of over £300m, Social Security Scotland is delivering a social security system that will support the people of Scotland for decades to come.</p><p>We aim to develop within Social Security Scotland, a positive and inclusive culture, which supports our people to flourish, by embedding a working environment where we all treat each other with dignity and respect and recognise each other’s contributions.<br><br><strong>DDat Pay Supplement </strong><br>This post is part of the Scottish Government Digital, Data and Technology (DDAT) profession and as a member of the profession you will join the professional development system. This post currently attracts a £5,000 annual DDAT pay supplement, applicable after a 3 months competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.</p><h4>Job description</h4><p><strong>Responsibilities</strong></p><p><strong>Leadership and Methodology</strong></p><ul><li>Coach and lead teams in Agile and Lean practices, tailoring approaches to maximise effectiveness.</li><li>Promote innovative working methods to achieve optimal outcomes and build stakeholder consensus.</li><li>Act as a recognised expert, advocating approaches and challenging teams to improve processes and delivery.</li></ul><p><strong>Technical and Service Expertise</strong></p><ul><li>Apply advanced knowledge of design, technology, and data principles within the service area.</li><li>Identify and implement solutions for assisted digital and support the required digital, data, and technology (DDaT) roles.</li><li>Demonstrate knowledge of tools, concepts, and phases of product delivery, adapting approaches as needed.</li></ul><p><strong>Product and Delivery Management</strong></p><ul><li>Develop, own, and iteratively refine Agile business cases throughout the product lifecycle.</li><li>Determine appropriate deliverables and assign the right people to ensure effective delivery.</li><li>Recognise when to progress or pause initiatives based on experience across the product lifecycle.</li><li>Ensure delivery aligns with industry best practice and continuous improvement.</li></ul><p><strong>Stakeholder Engagement and Operational Management</strong></p><ul><li>Collaborate closely with operational delivery leaders in DDaT.</li><li>Build consensus with stakeholders and act as an escalation point for major operational issues.</li><li>Champion operational management and foster cross-team collaboration.</li></ul><p><strong>Strategic and User Focus</strong></p><ul><li>Develop a long-term vision and objectives, focusing on what is most relevant and valuable.</li><li>Ensure user needs across multiple channels are met, applying insights into evolving requirements.</li><li>Apply strategic thinking to deliver the best possible service for end users.</li></ul><p><strong>Risk and Problem Management</strong></p><ul><li>Anticipate potential issues and mitigate them early, understanding their broader impact.</li><li>Maintain a proactive approach to problem-solving within the wider service context.</li></ul><h4>Person specification</h4><p><strong>Success Profiles</strong><br>We use assessment framework called 'Success Profiles' which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the<a href="https://www.gov.scot/publications/success-profiles-candidate-guide/" target="_blank"> Success Profile elements.</a><br><br><strong>Essential Experience</strong></p><ol><li>Proven experience in leading large-scale data and digital projects or programmes, including developing long-term vision and objectives, and translating these into credible business cases aligned with an organisation’s strategic priorities. Skilled in delivering roadmaps and plans on time and within budget through strong leadership and agile decision-making.</li><li>Extensive experience in leading data teams through all phases of a product lifecycle to deliver large-scale digital projects or programmes that involve complex user requirements, business and technical challenges, and require effective cross-silo collaboration, maximising the opportunities offered by digital technology.</li></ol><p><strong>Behaviours</strong></p><ul><li>Seeing the Big Picture (Level 4)</li><li>Leadership (Level 4)</li></ul><p>You can find out more about Success Profiles Behaviours <a href="https://www.gov.scot/publications/success-profiles-candidate-guide/pages/behaviour-levels/" target="_blank">here</a>:</p><p><strong>Technical / Professional Skills:</strong><br>This role is aligned to Service Owner in the Digital, Data and Technology Profession.</p><p>These skills will be tested during the Technical Assessment if you are successful at sift stage. They will be not be assessed at application stage. Please review the following to understand the skill expectations: <a href="https://ddat-capability-framework.service.gov.uk/role/service-owner" target="_blank">Service owner - Government Digital and Data Profession Capability Framework</a></p><h4>Benefits</h4>Annual Leave - You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexi-time. Any extra hours you've worked can be taken as leave when suitable. <br><br>A Civil Service Pension - This job comes with a Civil Service pension. New joiners to the Civil Service will join a career average pension scheme as standard. Read more here - <a href="http://www.civilservicepensionscheme.org.uk" target="_blank">www.civilservicepensionscheme.org.uk</a>. <br><br>Healthy work life balance - We can offer the possibility of full-time, part-time, term-time, and job shares. We also encourage flexible working. <br><br>Discounts - You can enjoy a vast range of retail, travel and lifestyle discounts through our benefit scheme. <br><br>Personal support for you - Our Employee Assistance Programme gives you confidential, independent information and guidance 24/7. <br><br>Volunteering special leave - Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them. <br><br>Great locations - Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><strong>Expected Timeline (subject to change)</strong><br>Sift - w/c 19th January<br>Interview - w/c 2nd February<br>Location - <strong>In person</strong> in either Dundee or Glasgow<br><br>To apply please submit an application form by clicking on the ‘Apply at Advertisers Site’ button. <br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Resourcing Team</li><li>Email : <a href="mailto:recruitment@socialsecurity.gov.scot" target="_blank">recruitment@socialsecurity.gov.scot</a></li><li>Telephone : 08001577194</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitment@socialsecurity.gov.scot" target="_blank">Recruitment@socialsecurity.gov.scot</a></li></ul><h4>Further information</h4><a href="https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application" target="_blank">https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application</a>

Social Security Scotland

Service Manager - Data Provisioning (2996)

<h4>Job summary</h4><p>NS&amp;I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.</p><p>A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively.</p><p>We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month.</p><p>As part of Enterprise Service Management (ESM) this role entails all aspects of the Directorates reporting in relation to NS&amp;I’s Multi-Supplier Model and its Strategic Supplier Partners.</p><p>This involves gathering, analysing and presenting information about the ESM service management function it’s processes and suppliers. This includes tracking key performance indicators (KPIs) and metrics to assess service performance, identify areas for improvement, and ensure alignment with business goals. </p><p>You’ll be a key contributor to all aspects of in-year reporting, providing insight through regular performance management reports to committees, boards and directors, and overseeing submissions made from our strategic suppliers. You’ll work with the wider ESM team to help colleagues understand operational performance and help them capture robust forecasts, ensuring appropriate challenge and scrutiny to deliver overall value for money.</p><p>Working with a wide range of data sources including, service management tools, databases, portals &amp; audits you will be responsible for supporting the Head of Service Management and wider team members to monitor, test and report on all aspects of Supplier Performance across multi-million-pound outsourced contracts.</p><p>This is a key role that has regular exposure to senior decision makers and as such this role requires an experienced individual who is confident in both presenting and challenging performance reports; someone proactive with an eye for detail, good at managing competing priorities, understanding and responding to stakeholder needs.</p><h4>Job description</h4>See attached Role Profile for further details<h4>Person specification</h4><p><strong>Essential experience</strong></p><ul><li>Experience of designing and creating reports in various systems including ServiceNow.</li><li>Significant experience of the skills required to design, collate and contribute to the production of daily, weekly, monthly and annual Quality Assurance and Performance reports.</li><li>Ability to integrate and analyse information and data from various sources. Attention to detail with write clear concise presentations, reports, and submissions and/or briefings at pace ensuring the key points are articulated.</li><li>Ability to engage and persuade various stakeholders at all levels in a complex environment, working with and advising Senior Management.</li><li>Worked within complex and large-scale transformation programs and thrives in a fast-paced, dynamic, and SIAM team.</li><li>Experience of technical data interpretation, management and handling.</li><li>Experience of working with Microsoft Excel, Forms, Oracle and M365.</li><li>Excellent customer service and relationship management skills.</li><li>Excellent interpersonal and negotiation skills, ability to build strong relationships across all levels of internal and external stakeholders and influence and engage with Senior Stakeholder throughout complex organisations</li></ul><p><strong>Essential skills</strong><strong></strong></p><ul><li>Excellent written, IT based presentational and verbal communication skills.</li><li>Experience of working with Service Now (or other service management tools), Microsoft Excel, Forms, Oracle and M365.</li><li>Excellent customer service and relationship management skills.</li><li>Excellent interpersonal and negotiation skills, ability to build strong relationships across all levels of internal and external stakeholders and influence and engage with Senior Stakeholder throughout complex organisations</li></ul><p><strong>Essential technical knowledge</strong><strong></strong></p><ul><li>Understanding of Lean, Agile and DevOps principles within a Customer &amp; Service-centric delivery model which suppliers in the ecosystem will utilise and forms alignment to NS&amp;I maturity in its ESM environment.</li><li>ServiceNow – this is NS&amp;I’s chosen ITSM Tooling so an understanding reporting capability would be advantageous.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Managing a Quality Service</li><li>Working Together</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £40,100, National Savings and Investments contributes £11,616 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Some benefits of working at NS&amp;I include: </p><ul><li><ul><li>Learning and development tailored to your role</li><li>An environment with flexible hybrid working options</li><li>9-day fortnight scheme</li><li>A culture encouraging inclusion and diversity</li><li>A Civil Service pension with an average employer contribution of 28.97%</li><li>Generous annual leave – starting at 25 days, increasing to 30 days</li><li>Performance-related variable pay bonus</li><li>Enhanced maternity, paternity, adoption and shared parental leave</li></ul></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>To apply, please click the link on this advert and follow the steps to complete the application form.</p><p>In your application you will be asked to provide the following </p><ul><li>An outline of your career history and qualifications with your key responsibilities and achievements.</li><li>A 250 word personal statement on the key essential experience <ul><li>Experience of designing and creating reports in various systems including ServiceNow.</li><li>Significant experience of the skills required to design, collate and contribute to the production of daily, weekly, monthly and annual Quality Assurance and Performance reports.</li><li>Ability to integrate and analyse information and data from various sources. Attention to detail with write clear concise presentations, reports, and submissions and/or briefings at pace ensuring the key points are articulated.</li></ul></li><li>A 250 word statement for each selected behaviour at sift.</li><li><ul><li><ul><li>Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR ‘situation, task, action, result’ method of giving examples.</li></ul></li></ul></li></ul><p>We will assess applications on your personal statement and behaviour statements.</p><p>In the event we receive a large number of applicants, applications will be sifted first on the Personal Statement. Only those that meet the minimum acceptable score for this criteria will qualify for the full sift and be considered for interview.</p><p>If shortlisted, you will be invited to attend a 1 hour panel interview via video call.</p><p><strong>Interviews will take place on the week commencing 2nd February 2026</strong></p><p><strong>Right to Work</strong></p><p>As part of our recruitment process NS&amp;I will ask about your right to work status. Candidates must have the right to work in the UK and meet eligibility requirements to work within the UK Civil Service. </p><p>If applying for a role on a fixed-term contract, you must hold a valid visa that covers the full duration of the contract, or at a minimum, the majority of the term. </p><p>Please note we are currently unable to offer visa sponsorship, as a result candidates requiring sponsorship are not eligible to apply.</p><p><strong><br></strong><strong>Security and Credit Checks</strong></p><p>This role is subject to Baseline Personnel Security Standard and financial credit checks.</p><p><strong>Reserve List</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p><strong>Working for NS&amp;I</strong></p><p>Any move to NS&amp;I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a>.</p><p><strong>For NS&amp;I employees:</strong> If you are applying for a role at the same NS&amp;I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&amp;I and will be reviewed as part of the next annual pay review, in accordance with the NS&amp;I employee handbook.</p><p><strong>For Existing Civil Servants: </strong>If you are transferring from another government department at the same grade, your current salary will generally be matched within reasonable parameters and subject to NS&amp;I pay ranges. If you are transferring on promotion, you will be offered the starting salary at the bottom of the pay scale. If you are transferring on promotion and your existing salary is within the advertised range, you will be offered a maximum of a 10% uplift on your existing salary (up to the advertised maximum).</p><p><strong>For External Candidates: </strong>If you are not currently employed within the civil service, you will be offered the starting salary at the bottom of the advertised pay range.</p><p><strong>Further information</strong></p><p>Please visit our website <a href="http://nsandi-corporate.com/about-nsi" target="_blank">http://nsandi-corporate.com/about-nsi</a> for further details about NS&amp;I.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : HR Team</li><li>Email : <a href="mailto:jobs@nsandi.com" target="_blank">jobs@nsandi.com</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:jobs@nsandi.com" target="_blank">jobs@nsandi.com</a></li></ul><h4>Further information</h4>The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact <a href="mailto:jobs@nsandi.com" target="_blank">jobs@nsandi.com</a> in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MTImdmVyaWZ5PWI0ODJiOGVlMjFiNTYzZmY5YWJkNjYyZDFhNWViMmQzJnJlcXNpZz0xNzY3NDEzOTM0LWJlMWU4ODVjY2YxNDBlYmZmMGM4ODllNjEzNjJjYWY5YzUwNjAwOTg=" target="_blank">Reporting Manager Role Profile Opens in new window</a> (pdf, 896kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MTMmdmVyaWZ5PWEyMTMwYzEzMmU4NDE3NTI1MjliZDZjMDc4YzY5OGJmJnJlcXNpZz0xNzY3NDEzOTM0LWJlMWU4ODVjY2YxNDBlYmZmMGM4ODllNjEzNjJjYWY5YzUwNjAwOTg=" target="_blank">Pension candidate-pack V1 Opens in new window</a> (pdf, 163kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY1MTQmdmVyaWZ5PTY3YzM1YThhMzU2NzliYWE0MTE1YmNmODFkMTU1NjZhJnJlcXNpZz0xNzY3NDEzOTM0LWJlMWU4ODVjY2YxNDBlYmZmMGM4ODllNjEzNjJjYWY5YzUwNjAwOTg=" target="_blank">Benefits Leaflet - V2 updated 22-11-23 Opens in new window</a> (pdf, 413kB)

National Savings and Investments

Reporting Manager

<h4>Job summary</h4><p>Would you like to work on campaigns which impact the entire Civil Service? </p><p>The Cabinet Office is looking for a talented Senior Communications Manager to become a member of the Civil Service Communications team, delivering excellent, high-profile communications to 550,000 civil servants based across the UK and internationally.</p><p>This is an exciting time to join the Civil Service and we require a strong communicator to shape the communications for a range of priorities. The work of the team spans central high-profile announcements, nationwide annual events, visits, and engaging civil servants and leaders through our social media and departmental and Civil Service channels. </p><p>This role demands proactivity, organisation, creativity, and attention to detail. It’s multi-disciplinary and will give you the opportunity to form close working relationships with Cabinet Office teams, other departments, private offices, and senior stakeholders. This role will expose you to those at the very heart of government, enabling excellent career development potential.</p><p>We are looking for someone with a background in delivering high-impact campaigns, social media and community management, using data and insights to optimise communications products, and working across government in a collaborative manner.</p><p>As a member of the Government Communication Service, you will also be awarded with fantastic learning and development opportunities.</p><h4>Job description</h4><p>What we are looking for:</p><ul><li>Experience in designing and delivering effective communications campaigns from start to finish</li><li>Experience in using evaluation to inform current and future communications</li><li>Strong experience with digital communications, particularly with LinkedIn and Instagram but on other platforms as well</li><li>Experience working across large organisation and coordinating with diverse stakeholders</li><li>Excellent written and verbal communication skills</li><li>Ability to quickly build strong working relationships with people at all levels, across different organisations and business areas </li><li>Excellent organisational and communications planning skills and a strong attention to detail </li><li>Work well under pressure and manage multiple priorities and tight deadlines</li><li>Ability to use different channels to engage people effectively – including digital options</li><li>Experience in events management </li></ul><ul><li>Ability to be media savvy, with a good understanding of the Civil Service and being alert to emerging issues and trends which might impact or benefit our work</li></ul><p>This position can be based in London, Glasgow, or York. It is currently hybrid with the expectation of 60% attendance in the office each week.</p><h4>Person specification</h4><ul><li>Plan, deliver and evaluate cross-government communications campaigns, using an array of channels both internal and external, reporting to the Head of Civil Service Communications</li><li>Develop strategic engagement plans for the Cabinet Secretary and Civil Service Chief Operating Officer</li><li>Devise and manage social media activity for Civil Service channels, working to achieve the best possible outcomes</li><li>Work with colleagues across other government departments to ensure work is driven forward at pace, is intelligence-led and meets agreed objectives</li><li>Measure and evaluate work against agreed objectives, request feedback and present back, ensuring the team acts on learnings</li><li>Build peer and senior relationships with departmental and other colleagues to ensure the successful delivery of campaigns</li><li>Support the wider team on the delivery of priority campaigns for the Cabinet Office.</li></ul><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Seeing the Big Picture</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Insight</li><li>Ideas</li><li>Implementation</li></ul><h4>Benefits</h4>Alongside your salary of £43,760, Cabinet Office contributes £12,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role.</li><li>An environment with flexible working options.</li><li>A culture encouraging inclusion and diversity.</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank">Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.</li><li>A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>Application process</strong></p><p>For your application, you will need to submit your CV and a personal statement of no more than 750 words, outlining what makes you a suitable candidate. </p><p>Further details around what this will entail are listed on the application form.<br><br>Should a large number of applications be received, an initial sift may be undertaken using your personal statement.</p><p>Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. <br><br><strong>Selection process</strong></p><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Seeing the Big Picture</li><li>Delivering at Pace</li></ul><p><strong>Technical skills</strong></p><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Insight – Gather insight on staff communication usage, needs and preferences. Use these data to inform the selection of internal communications channels.<br></li><li>Ideas – Demonstrate a practical understanding of organisational functions, roles and communication requirements to enable the design of contextualised and tailored content for internal audiences.</li><li>Implementation – Demonstrate strong written communication skills in writing clearly for target audience</li></ul><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – tbc</p><p>Expected interview date/s – tbc</p><p>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.<br></p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs</a><a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. </p><p><strong>Further information</strong></p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.</p><p>This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.</p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. </p><p>You may however be eligible for other government schemes, including Tax Free Childcare; for further information <a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>. </p><p>Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.</p><p>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>.</p><p>If successful and transferring from another Government Department a criminal record check may be carried out. </p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading. </p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.</p><p>New entrants are expected to join on the minimum of the pay band.<br><br>Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you. <br><br><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Ziad Ramley</li><li>Email : <a href="mailto:ziad.ramley1@cabinetoffice.gov.uk" target="_blank">ziad.ramley1@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a><br>If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: <a href="https://civilservicecommission.independent.gov.uk" target="_blank">https://civilservicecommission.independent.gov.uk</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzQ4NDkmdmVyaWZ5PTYwZjRhYmI0ZGFmMWQ0MTU0OTljOGFlNGExMjEyNmJlJnJlcXNpZz0xNzY2MjA0NTMyLWRiOTliOTJjYjNlODZmMjRhNTk0YzkzNzY3N2YzMjI4ZWU5YjA4YjE=" target="_blank">Cabinet Office Employee Offer Opens in new window</a> (pdf, 302kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzQ4NTAmdmVyaWZ5PWQ5ZWU0OTY2NmMyZmEyNmEyZTMxZWQ0NTIwNjE2YTNiJnJlcXNpZz0xNzY2MjA0NTMyLWRiOTliOTJjYjNlODZmMjRhNTk0YzkzNzY3N2YzMjI4ZWU5YjA4YjE=" target="_blank">Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window</a> (docx, 83kB)

Cabinet Office

Senior Communications Manager, Civil Service Communications

<h4>Job summary</h4><p>The IT Service Coordinator plays a vital role in the transition and support of our IT services, and is an ideal role for developing an understanding of how the strategic and operational components of IT services interrelate.<br><br>You will work in a multidisciplinary Service Management environment, managing and reporting on all areas of technical service delivery, including updating and maintaining the systems, processes and documentation for practices such as, IT Service Catalogue, IT Service Design, Change Control, Incident, and Problem Management.<br><br>You will create and maintain relationships across a wide range of stakeholders alongside developing technical skills and understanding. You will support day-to-day activities and also help to identify and deliver on continuous improvement opportunities for our services.<br><br>Please note this post is a Fixed Term Appointment for 47 months.<br><br>The Chief Digital Office (CDO) division is responsible for delivering the infrastructure, capability and digital solutions that will support the Social Security Programme and ultimately the new Agency. Key focus areas of the CDO Division are:<br><br>• Architecture and overall design<br>• Technologies and platforms<br>• Digital Risk and Cyber Protection<br>• Operational Delivery and Capability<br>• Commercial Arrangements<br><br>At this role level, you will:<br><br>• Manage a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focused on service availability and performance.<br>• Ensure that all service and support functions remain responsive to customer needs.<br>• Ensure that the service catalogue and wider IT service operations knowledge library are maintained.<br>• Ensure that adequate reporting and service standards are met for your specific service.<br>• Ensure that all technical change is communicated and managed, with appropriate governance.<br>• Ensure that a programme of continual service improvement is put in place across the wider service delivery function.</p><p><strong>DDaT Pay Supplement</strong><br>This post is part of the Scottish Government Digital, Data and Technology (DDAT) profession and as a member of the profession you will join the professional development system. This post currently attracts a £5,000 annual DDAT pay supplement, applicable after a 3 months competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded. </p><h4>Job description</h4>• Verify the location and state of assets.<br>• Investigate problems and opportunities in existing processes, and contribute to recommending solutions.<br>• Work with stakeholders to identify objectives and potential benefits.<br>• Identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions.<br>• Own an issue until a new owner has been found or the problem has been mitigated or resolved.<br>• See the bigger picture by taking groups of services and investigating how to get the best of underlying services.<br>• Demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library), or comparable ITSM Framework.<br>• Produce relevant reports in a standard format and agreed timeframe.<br>• Work with important stakeholders to discuss any changes in the reporting processes.<br>• Add a commentary that provides an interpretation of the data set.<br>• Identify important stakeholders and relationships, and work with teams to build these relationships.<br>• Understand how to work with stakeholders and contribute to improving these relationships.<br>• Work within a strategic context and communicate how activities meet strategic goals.<br>• Contribute to the development of strategy and policies.<br>• Understand the core technical concepts related to the role, and apply them with guidance.<br>• Identify and engage with users or stakeholders to collate user needs evidence.<br>• Understand and define research that fits user needs.<br>• Use quantitative and qualitative data about users to turn user focus into outcomes.<h4>Person specification</h4><strong>Success Profiles</strong><br>We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the <a href="https://www.gov.scot/publications/success-profiles-candidate-guide/" target="_blank">Success Profile elements</a><br><br><strong>Essential Experience</strong><br>1. A commitment to continual service improvement; you will be willing to challenge established practices, using evidence to deliver better services to customers. You will have a working knowledge and experience of using methodologies such as Agile and Prince 2 to support project delivery of improved services to customers.<br><br>2. The ability to communicate and engage with people across a range of grades and knowledge, quickly grasping the issues and providing answers for both technical and non-technical stakeholders.<br><br><strong>Behaviours</strong><br>• Seeing the big picture - (Level 3) <br>• Delivering at pace – (Level 3)<br><br>You can find out more about Success Profiles Behaviours here: <a href="https://www.gov.scot/publications/success-profiles-candidate-guide/pages/behaviour-levels/" target="_blank">Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)</a><br><br><strong>Technical / Professional Skills:</strong><br>This role is aligned to General IT service manager within the Digital, Data and Technology Profession. <br><br>These skills will be tested during the Technical Assessment if you are successful at sift stage. They will be not be assessed at application stage. Please review the following to understand the skill expectations: <a href="https://ddat-capability-framework.service.gov.uk/role/it-service-manager#it-service-manager" target="_blank">IT service manager - Government Digital and Data Profession Capability Framework</a><h4>Benefits</h4>Annual Leave - You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexi-time. Any extra hours you've worked can be taken as leave when suitable. <br><br>A Civil Service Pension - This job comes with a Civil Service pension. New joiners to the Civil Service will join a career average pension scheme as standard. Read more here - <a href="http://www.civilservicepensionscheme.org.uk" target="_blank">www.civilservicepensionscheme.org.uk</a>. <br><br>Healthy work life balance - We can offer the possibility of full-time, part-time, term-time, and job shares. We also encourage flexible working. <br><br>Discounts - You can enjoy a vast range of retail, travel and lifestyle discounts through our benefit scheme. <br><br>Personal support for you - Our Employee Assistance Programme gives you confidential, independent information and guidance 24/7. <br><br>Volunteering special leave - Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them. <br><br>Great locations - Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>Expected Timeline (subject to change)</strong><br>Sift – w/c 26th January 2026 <br>Interview – w/c 16th February 2026 <br>Location – <strong>In Person</strong> in either Dundee or Glasgow </p><p>To apply please submit an application form by clicking on the ‘Apply at Advertisers Site’ button. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Resourcing Team</li><li>Email : <a href="mailto:recruitment@socialsecurity.gov.scot" target="_blank">recruitment@socialsecurity.gov.scot</a></li><li>Telephone : 08001577194</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@socialsecurity.gov.scot" target="_blank">recruitment@socialsecurity.gov.scot</a></li></ul><h4>Further information</h4><a href="https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application" target="_blank">https://www.socialsecurity.gov.scot/working-with-us/help-with-your-application</a>

IT Service Coordinator (3061)

<h4>Job summary</h4><p>The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.</p><p>IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.</p><p>We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. </p><p><strong>IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.</strong></p><p><strong>Successful applicants will join the Civil Service Pension Scheme.</strong></p><p>Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.</p><h4>Job description</h4><p>The Infected Blood Compensation Authority (IBCA) is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. This role will lead our technical testing capability within the engineering team of the Data Operations arm of the IBCA Data Directorate.</p><p>The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. We are building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks, Quantexa and Tableau. We are taking a product-centric approach, treating data as a product and building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly.</p><p>You will focus on ensuring the integrity, reliability, and security of our AWS tech stack through rigorous technical testing and complex troubleshooting. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and this role suits a candidate who can work independently to diagnose technical issues and deliver end-to-end test strategies from the ground up, ensuring that data is an enabler to everything IBCA does.</p><p>As an AWS/Databricks Test Engineer, you will join a multidisciplinary team to design, build, and deliver high-impact, scalable AWS-based solutions. You will bridge the gap between manual and automation testing while fostering a strong quality engineering community.</p><p>You will:</p><ul><li>Provide technical guidance for the development of robust, automated testing frameworks and integration strategies for our data platform, encompassing DevSecOps and 3-Amigos best practices;</li><li>Execute technical testing across AWS services (S3, Lambda, Athena, VPC) and data tools like Databricks and Quantexa to ensure tools and techniques are scalable, secure, and efficient;</li><li>Be responsible for ensuring the right test engineering practices—including API automation, Boto3 deployment checks, and evidence-driven defect tracking—are embedded consistently within the delivery teams;</li><li>Independently diagnose and troubleshoot complex technical problems, reaching out across digital service teams to investigate root causes and assess infrastructure configurations in Terraform;</li><li>Work with business stakeholders and clients, translating complex test findings into actionable insights and ensuring that evolving requirements are met with adaptable test strategies.</li></ul><p><strong>Responsibilities</strong></p><ul><li>Conduct technical testing on AWS services using Databricks, Quantexa and Tableau;</li><li>Perform manual testing across AWS components, including S3, CloudWatch, VPC, Lambda, Athena (SQL), and others;</li><li>Understand AWS infrastructure deployment processes, including Terraform-based configurations;</li><li>Develop and execute test plans, ensuring evidence-driven defect tracking via JIRA;</li><li>Work in a 3-Amigos approach, collaborating closely with architects, developers and business analysts;</li><li>Engage in client-facing meetings and discussions, presenting test findings and solutions.</li><li>Adapt to potential automation testing, including <em><strong>API testing (e.g., REST API), AWS CLI deployment checks using Boto3 (Python) and Front-end UI testing</strong></em> where required.</li></ul><h4>Person specification</h4><p><em>Essential criteria</em></p><ul><li>Strong technical expertise in AWS cloud testing, with a deep understanding of AWS architecture and services (S3, CloudWatch, VPC, Lambda, Athena) and the ability to diagnose complex technical issues within a cloud-native environment;</li><li>Extensive experience in end-to-end test engineering, specifically designing and executing test plans and strategies that cover data-heavy platforms involving Databricks, Quantexa, and Tableau;</li><li>Proficiency in automation and technical testing using Python, Java, or C#, with specific experience in API testing, AWS CLI deployment checks via Boto3, and Infrastructure as Code (Terraform) validation;</li><li>Proven ability to work independently and troubleshoot complex problems, demonstrating the confidence to engage with architects, developers, and external stakeholders to investigate and resolve defects;</li><li>Experience delivering through Agile and DevSecOps practices, including the 3-Amigos approach, CI/CD pipelines (GitHub Actions), and evidence-driven defect management via JIRA;</li><li>Strong communication and client-facing skills, with a track record of presenting technical findings, test evidence, and quality solutions to both technical and non-technical audiences;</li><li>Adaptable and proactive mindset, with the ability to evolve test strategies in response to changing requirements and a desire to implement innovative testing practices such as contract testing (Pact) or performance testing (K6).</li></ul><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Designing and Executing Tests</li><li>Test Analysis</li></ul><h4>Benefits</h4>Alongside your salary of £47,258, Infected Blood Compensation Authority contributes £13,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Premium allowance paid monthly after probation </li><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"> Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%</li><li>32.5 days of paid annual leave plus 8 bank holidays</li><li>Family friendly policies to support you and your everyday responsibilities</li><li>Enhanced maternity and paternity leave, up to 12 months shared parental leave</li></ul><p>Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of your application you will be required to provide a CV setting out your career history and qualifications highlighting specific responsibilities and achievements that are relevant for this role.</p><p>You will also be required to provide a Statement of Suitability (500 words max.)</p><p>Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.</p><p>Your CV and Statement of Suitability will be assessed against the essential criteria listed in the <em>'Person Specification'</em> section of the job advert.</p><p>Should you be successful at sift, you will be invited to attend an interview where you will be assessed on behaviours and technical skills.</p><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – w/c 2nd February 2026.<br>Expected interview date/s – w/c 16th February 2026.<br>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact Government Recruitment Service via <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li><li>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</li></ul><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information<a href="https://www.childcarechoices.gov.uk/" target="_blank"> visit the Childcare Choices website</a>)</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p><strong>Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. </strong></p><p><strong>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>. </strong></p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IBCA Recruitment Team</li><li>Email : <a href="mailto:ibca.recruitment@ibca.org.uk" target="_blank">ibca.recruitment@ibca.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYzOTYmdmVyaWZ5PTlhNzdhNDE2MDIxOGY0ZTA1MTA0YzFlZTE0Yjg1ODkwJnJlcXNpZz0xNzY3MDY4MjMwLWVjYzE4YTM4MGQ2Yzg0ODkxY2Q2ZGI3NzJmN2M3NDZkZmI4YzFlOGM=" target="_blank">Employee Offer Opens in new window</a> (pdf, 1851kB)

Senior Test Engineer (SEO)

<h4>Job summary</h4><p>The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.</p><p>IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.</p><p>We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. </p><p><strong>IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.</strong></p><p><strong>Successful applicants will join the Civil Service Pension Scheme.</strong></p><p>Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.</p><br><h4>Job description</h4><p>The Infected Blood Compensation Authority (IBCA) is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. This role will lead our data engineering capability within the engineering team of the Data Operations arm of the IBCA Data Directorate.</p><p>The Data Operations team is responsible for developing and running safe and secure data solutions that provide a single source of truth for those going through their compensation journey. We are building a new data platform using Amazon Web Services (AWS) and data management and intelligence products using Databricks, Quantexa and Tableau. We are taking a product-centric approach treating data as a product and are building squads around our products, with a focus on paying compensation to those impacted by the infected blood scandal seamlessly.</p><p>You will focus on building robust data pipelines and data management processes (including master data management), ensuring data quality, and driving a culture of data-driven decision-making. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and this role suits a candidate who can lead a team of data engineers to deliver solutions from the ground up to take from ideation to reality so that data is an enabler to everything IBCA does.</p><p>As a Data Engineer, you will join a multidisciplinary team to design, build, and deliver high-impact, scalable AWS-based data solutions using Databricks and Quantexa technologies, while also driving data quality, mentoring junior colleagues, and fostering a strong data engineering community.<br>You will:</p><ul><li>Provide technical guidance for the development of robust, automated data pipelines and master data management processes for our data platform and products, encompassing DevSecOps best practices</li><li>Ensure tools and techniques are scalable, secure and efficient</li><li>Be responsible for ensuring the right data engineering practices are embedded consistently and to industry standard best practices within the data platform delivery teams</li><li>Further developing your own data engineering and leadership skills</li><li>Work with business stakeholders and across digital service teams, understanding their needs and translating them into data development.</li></ul><p><strong>Responsibilities</strong></p><ul><li><strong>Data Solution Delivery: </strong>Designing, building, and delivering high-performance, scalable, and secure data solutions in a complex data environment within AWS, Databricks and Quantexa. This includes building robust ETL/ELT pipelines, and ensuring seamless integration between platforms.<br></li><li><strong>Collaboration &amp; Partnership:</strong> Work extensively with multidisciplinary teams across product delivery, architecture, engineering security and analytics to understand and meet data needs.<br></li><li><strong>Quality &amp; Operational Excellence:</strong> Driving high build and data quality, ensuring stability, robustness, and resilience of products, and embedding Agile, CI/CD, and DevOps practices.<br></li><li><strong>Leadership &amp; Community Building:</strong> Mentoring junior team members, fostering professional development, building a data engineering community, reviewing solutions, troubleshooting complex issues and proactively driving innovation and challenging existing methods.<br></li><li><strong>Stakeholder Engagement &amp; Problem Solving:</strong> Communicating complex data solutions and championing innovative approaches to diverse stakeholders, while also anticipating and resolving intricate data engineering challenges and building consensus to align data designs with organizational goals.</li></ul><h4>Person specification</h4><ul><li>Strong experience of cloud-native data engineering in AWS and building and maintaining complex data pipelines (both ETL and ELT) in a rapid delivery setting that covers data quality &amp; transformation processes, data matching and master data management.</li><li>Experience working with structured and unstructured data, and data lakes to service operational and analytical business needs.</li><li>Proficiency in writing clear parameterised code in two or more of the following – Python, Databricks, Apache Spark (Pyspark, Spark SQL), NoSQL, Scala.</li><li>Experience of delivering through Agile/DevOps working practices in multi-disciplinary teams – CI/CD, Scrum, Automation.</li><li>Strong problem-solving skills, including assessing and mitigating risks while identifying opportunities for innovation.</li><li>Experience in the full end to end data lifecycle for design, build and test, with knowledge of the interactions and dependencies with data architecture, data modelling and testing engineering.</li><li>Demonstrable experience of setting up data engineering processes from scratch or of implementing large changes to existing processes within an organisation that operate in a cloud DevSecOps environment.</li></ul><br><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Data analysis and synthesis</li><li>Data development process</li></ul><h4>Benefits</h4>Alongside your salary of £47,258, Infected Blood Compensation Authority contributes £13,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Premium allowance paid monthly after probation </li><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"> Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%</li><li>32.5 days of paid annual leave plus 8 bank holidays</li><li>Family friendly policies to support you and your everyday responsibilities</li><li>Enhanced maternity and paternity leave, up to 12 months shared parental leave</li></ul><p>Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of the application process you will be asked to complete a CV and a statement of Suitability. Further details around what this will entail are listed on the application form.</p><p>Please use your statement of suitability to (in no more than 500 words) to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification section of the job advert. </p><p><strong>Selection process</strong></p><p>Candidates who are successful at sift will then be invited for an interview. </p><p>At interview, you will be assessed against Behaviours and Technical skills.</p><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – Week Commencing 19/01/2026<br>Expected interview date/s – Week Commencing 02/02/2026<br>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information<a href="https://www.childcarechoices.gov.uk/" target="_blank"> visit the Childcare Choices website</a>)</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service and or Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to<br>the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p><strong>Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. </strong></p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.</strong></p><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IBCA Recruitment Team</li><li>Email : <a href="mailto:IBCA.Recruitment@cabinetoffice.gov.uk" target="_blank">IBCA.Recruitment@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzUzNzUmdmVyaWZ5PTc0ZDMxMGVlNTk1NDU1ODA0NjZiZWI0MjI1NzMwMzRl" target="_blank">Employee Offer Opens in new window</a> (pdf, 1851kB)

Data Engineer (SEO)

<h4>Job summary</h4><p>The post is based in Transport Scotland’s Concessionary Travel Unit (CTU) within the Bus, Concessionary and Active Travel (BCAT) Directorate. CTU was established to undertake and oversee the:</p><ul><li>Operation and payments of the concessionary travel schemes</li><li>Operation and payments of various operator grants and incentives</li></ul><p>The post is within the busy Product, Data and Analysis Team which manages the systems used to deliver the Concessionary Travel schemes and grants and analyses data to ensure data accuracy and system stability. The post holder will play a key role in supporting and maintaining the Unit’s intelligence and operational analysis capability.</p><p>Ideally the post holder will be experienced in working in an analytical environment which supports operational delivery and managing large data sets. They should also have the ability to make informed decisions based on their own initiative and judgement, manage time and changing priorities, show close attention to detail and understand when to escalate issues appropriately. </p><h4>Job description</h4><ul><li><p>Monitor and appropriately action items received in the team mailbox including the processing and analysis of a series of received scheduled reports. React quickly to internal queries and those to support official correspondence such as Parliamentary Questions and Ministerial Communication.</p></li><li><p>Work closely with various external stakeholders (eg Police Scotland and Local Authorities) to deliver the team’s outward service provision in relation to data, in accordance with Data Protection guidelines. </p></li><li><p>Use the analytics platform and a number of bespoke internal databases and Microsoft Excel to analyse, investigate and interpret transactional and numerical data. Identify patterns, trends and anomalies to support the unit with general reporting requests from internal and external colleagues as required.</p></li><li><p>Draw on output, knowledge and experience from the various databases used to make evidence based decisions and support new analysis processes. </p></li><li><p>Analyse, investigate and process intelligence received, utilising reporting functionality to assist in evidence gathering in relation to any misuse of the schemes. Liaise with Local Authorities and any other relevant stakeholders when investigating card usage and/or misuse. </p></li><li><p>Liaise with various teams in the Unit to provide support in testing of any new systems updates and in relation to new Schemes/products/cards/equipment as they are introduced.</p></li></ul><h4>Person specification</h4><strong>Success profile</strong>Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on. <strong>Technical / Professional Skills:</strong>Data &amp; Insight<ul><li>Able to source, validate and analyse a range of relevant information and data (using data tools like Excel) and then present it to inform decision making.</li><li><p>Uses data to regularly evaluate delivery performance (e.g. dashboards) and to highlight trends or risks which could impact service delivery or stakeholders.</p></li><li><p>Ensures team handles data securely and manages data security in line with all legal and organisational requirements.</p></li></ul><strong>Experience:</strong> Solid foundations in Operational Delivery support transition into this role, awareness of attention to detail, effective communication, and prioritisation of a varied workload typically seen in Operational Delivery will compliment this role as well as confidence in numerical data handling and analysis. <strong>Behaviours:</strong><ul><li>Communicating and Influencing - Level 2</li><li>Working Together - Level 2</li><li>Delivering at Pace - Level 2</li><li>Making effective decisions - Level 2</li></ul>You can find out more about Success Profiles here: <a href="https://www.gov.scot/publications/success-profiles-candidate-guide/pages/behaviour-levels/" target="_blank">Success profiles: candidate guide - gov.scot</a><h4>Benefits</h4>Alongside your salary of £33,754, Scottish Government contributes £9,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><strong>How to apply</strong>Apply online, providing a CV and Supporting Statement (of no more than 1500 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. <p>Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a> for more information on acceptable and unacceptable uses of AI in recruitment.</p>If invited for further assessment, this will consist of an interview and written analysis. Assessments are scheduled for w/c 2 February 2026, however this may be subject to change.<br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Erin Gent</li><li>Email : <a href="mailto:erin.gent@transport.gov.scot" target="_blank">erin.gent@transport.gov.scot</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:scottishgovernmentrecruitment@gov.scot" target="_blank">scottishgovernmentrecruitment@gov.scot</a></li></ul>

Scottish Government

Data & Analysis Assistant (3003)

<h4>Job summary</h4><p>The Defence Commercial Graduate Programme (DCGP) aims to recruit individuals from a range of diverse backgrounds. A diverse group of graduates with varied skills and experiences, which enables the Ministry of Defence (MOD) perform at its best. </p><p>If you’re considering a career in Procurement and Contract Management, the Ministry of Defence (MOD) offers a challenging opportunity like no other. The portfolio of MOD’s business is unique. We buy and support an extensive range of equipment, services, and infrastructure to support the Armed Forces; from food ration packs, army boots, and military accommodation facilities, to aircraft carriers and helicopters, and everything in between. Commercial Officers are responsible for the sourcing, purchasing and management of goods, works and/or services on behalf of the MOD.</p><p>The DCGP Programme is up to two years, focused on developing the next generation of Commercial Officers. Our Programme will provide you with the experiences, education, mentorship, and professional qualifications you need for a long-lasting career in Procurement.<br><br>All degrees and backgrounds are welcome; the only educational requirement is that you have achieved or are predicted to achieve 2:2 (or higher classification) in your undergraduate degree.</p><p>What is Commercial?</p><p>MOD is made up of smaller, enabling organisations called Delivery Organisations (DO) and Front-Line Commands (FLC) who can focus on developing specialised skills for a variety of procurements, from construction to Submarines and Army Boots to Medical Supplies.</p><p> It is anticipated that the Scheme will commence in late September/early October 2026.</p><p>To learn more about the Programme please take a look at the DCGP Brochure.</p><h4>Job description</h4><p>The DCGP is a structured development Programme lasting up to two years and aims to develop graduates into high calibre professional commercial officers with the ability to manage the MOD’s innovative and demanding commercial business activities and potentially be future leaders in the Function. It is owned by the MOD Director General Commercial and is centrally governed by the DCGP Management Team.</p><p><br>Upon joining, you will complete induction training and embark on your Chartered Institute of Procurement &amp; Supply (CIPS) and MOD Specific training. You will receive on-going support throughout the Programme from your Sponsor Line Manager, the DCGP Management Team, experienced Mentors, and past and present Programme members.<br><br></p><p>At the end of the Programme, provided you have achieved the standards expected, you will be offered the opportunity to move into a middle management professional role within your Sponsor Business Area’s commercial function at your designated Permanent Duty Station.</p><p><em>If you are successful and join the DCGP, the location detailed in your offer will be your <strong>Permanent Duty Station</strong>. </em></p><p><em>Where business needs allow, some placements may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement depending on the requirements of the placement/project team. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Defence Business Services cannot respond to any questions about working arrangements and the DCGP Programme cannot specifically advise in advance of you joining the organisation. As this is a Graduate scheme we actively encourage face-to-face collaboration to network with your peers and project teams to aid development and gain further experience.</em></p><p><em>*</em><em>All employees are encouraged to take reasonable measures to live within a reasonable travelling distance of their main place of work, although the decision is for the employee to make. Employees are responsible for meeting the cost of their home to work travel and the DCGP does not offer relocation expenses or financial support to travel to your Permanent Duty Station. </em></p><p>Permanent Duty Station locations will be allocated, <strong>where possible</strong>, based on your personal preferences. However, please note that the number of positions at each location is strictly limited and some locations may only be able to accommodate one or two Graduates. Whilst every effort will be made to meet your personal preferences this is not always possible, and you may be offered a role at a different location. Should this be the case you should consider carefully whether the location offered suits your needs and personal circumstances.</p><h4>Person specification</h4><p>We are seeking individuals who<br><br>• Enjoy solving complex problems and can deliver clear and effective solutions<br>• Have high standards of written and verbal communication<br>• Are keen on embracing change<br>• Are willing to share information, knowledge and skills<br>• Have a strong focus on meeting customer requirements in our support to the Armed Forces<br>• Can understand the bigger picture whilst dealing with the essential detail<br>• Are keen to seek out new opportunities for learning, self-development and career development<br>• Are prepared to commit to up to two years on a fast paced and intensive development programme<br><br><em>If applying on a part-time basis, please be aware that there are <strong>substantial</strong> study and training commitments whilst on the programme.</em><br><br>Qualifications<br>Candidates must have a 2:2 degree (or higher classification) or be predicted to achieve a 2:2 or higher degree, by 31st July 2026.</p><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Delivering at Pace</li><li>Leadership</li><li>Managing a Quality Service</li><li>Making Effective Decisions</li><li>Changing and Improving</li><li>Communicating and Influencing</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Working Together</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £31,950, Ministry of Defence contributes £9,255 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role. The Programme provides professional training via the Chartered Institute of Procurement and Supply (CIPS) Level 4 Corporate Award Practitioner (CAP) and CIPS Level 5/6 Corporate Award Advanced Practitioner (CAAP); successful completion of which results in full membership of CIPS (MCIPS) after 3 years’ experience in a responsible procurement role. You will also have access to tailored workshops and other relevant training.</li><li>An environment with flexible working options.</li><li>A culture encouraging inclusion and diversity.</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%.</li><li> 25-day Annual Leave allowance, rising to a maximum of 30 days.</li><li> Maternity, Paternity and Adoption Leave.</li><li> An environment with flexible working options.</li><li>Workplace Nurseries at most major locations.</li><li>Access to Gym and Sports memberships.</li></ul><p><strong>Discover My Benefits: </strong></p><p>Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD: </p><p><a href="https://discovermybenefits.mod.gov.uk/civilian/" target="_blank">https://discovermybenefits.mod.gov.uk/civilian/</a></p><p> This post does not offer any assistance with Relocation Allowances. </p><h4>Things you need to know</h4><h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Ability.<p>An Inclusive employer, the DCGP and the Civil Service at large are strongly dedicated to promoting equal employment opportunity irrespective of your race, religion, sexual orientation, age, disability, civil status, sex, or gender identity.<br><br>Applications are welcomed and strongly encouraged from candidates of all backgrounds, and we are actively working to establish a diverse workforce across the entire organisation. We are delighted to announce that we are an Equal Opportunities Employer and that we recruit purely based upon the merit of each and every individual applicant.<br>We pride ourselves on our commitment to ensuring that we recruit the very best individuals and obtain a diverse and inclusive viewpoint to our decision making. We can assure you that we search for all types of talent and are striving to make sure that all social groups are successfully represented.</p><p><br>After submitting your application, you will receive links to complete the Numerical Reasoning Test (NRT) and Verbal Reasoning Test (VRT). These tests must be completed as part of the initial stage of the application process, and before the end of the closing date 20th January 2026, they are online Multiple-choice tests which are not timed.<br>All Disability Confident Scheme (DCS) candidates who successfully meet the requirement for the Grade through the on-line tests will be taken forward to the next stage. Please note that evidence of eligibility will be required.<br><br>At the next stage, Candidate Behaviour Statements will be anonymous and assessed and sifted by an independent Assessment Services company against the effective indicators for these Behaviours.</p><p>Candidates deemed suitable at sift for the Programme (which will be regarded as the minimum selection criteria) will then be invited to a one-day Assessment Centre.<br>The Assessment Centre will be managed and administered by our independent Recruitment Partner and will be a virtual/on-line solution.</p><p>Access to the Virtual Assessment Centre platform will be provided to candidates in advance of their assessment day. Candidates will need to find a quiet, private space to undertake the assessment and are required to be online and on camera for the duration of the assessment event using a stable internet connection.</p><p>It is our intention that suitable applicants who perform well at the Assessment Centre, but who fall just short of the required standard for the Graduate Programme, may be offered (Executive Officer) posts in the Department if there are positions available. This is not guaranteed.</p><p><strong>Pre-requisites</strong></p><p>The Assessment Centre is virtual and will be delivered using MS Zoom. We encourage all attendees to register for a Zoom account in advance to ensure the day runs smoothly. The assessment platform must be accessed via a PC or laptop. Devices such as tablets or smartphones are not appropriate to undertake this Assessment Centre. Candidates will need the following available on their desktop PC or laptop: </p><ul><li>Camera / Webcam</li><li>Mouse &amp; Keyboard</li><li>Microphone (built-in microphone, a USB microphone or online microphone on headphones)</li><li>Speaker or Headphones</li></ul><p>There will be no reimbursement for any expenses (where incurred) for the Assessment Centre.<br><br>Please note offers of employment are subject to achieving satisfactory pre-employment and security checks. These include an Occupational Health Assessment and a Disclosure and Barring Service (DBS). As part of this you will need to confirm your identity, employment/education history, nationality and any criminal record (unspent convictions only).<br><br>The level of security needed is Security Check (SC) and you should usually have been continuously resident in the UK for 5 years immediately before clearance action commences. If you have lived overseas or travelled extensively during this period, it may affect the length of time to obtain full security clearance and this may affect your offer of employment. It is essential that ALL requests for information are completed fully and timely, as incomplete information may result in significant delays. Offers of employment are also subject to candidates achieving acceptable grades where predicted.</p><p><strong>Nationality requirements</strong></p><p>Open to UK nationals only. You must be a British National to apply for this role. If you hold a Dual Nationality can still apply and this will not impact your application and assessment in any way. If you are successful you will not be expected to give up your non British Nationality, but as a condition of employment there may be restrictions on your placements and eventual Regrade role. (National Security Exemption, Equalities Act 2010). You must have been resident in the UK for the last five years and have the right to work in the UK. The DCGP does not sponsor visas. </p><p><br>Feedback will only be provided if you attend an interview or assessment.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : DCGP Management Team</li><li>Email : <a href="mailto:DefComrcl-ExternalRecruitment@mod.gov.uk" target="_blank">DefComrcl-ExternalRecruitment@mod.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:dbscivpers-graduaterecruitment@mod.gov.uk" target="_blank">dbscivpers-graduaterecruitment@mod.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzQ0ODUmdmVyaWZ5PTQ2YzgxZDI1Yzg1N2IwNTAxMzY2NjQ1ZjA5NDIwZTRjJnJlcXNpZz0xNzY0OTA4NDgyLWU4YjA2OWVhNTJmYjFiNTNiZDFjOTI5N2NhNGRjMDA5Y2FiYzkzOWM=" target="_blank">20251119-2026 Graduate Campaign Brochure PDF Opens in new window</a> (pdf, 2914kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzQ0ODYmdmVyaWZ5PWY3ZWYyYTAxMjFiOTNmZTI0Yzc0ZWI3NWMyY2E3ZTRlJnJlcXNpZz0xNzY0OTA4NDgyLWU4YjA2OWVhNTJmYjFiNTNiZDFjOTI5N2NhNGRjMDA5Y2FiYzkzOWM=" target="_blank">FURTHER INFORMATION Opens in new window</a> (pdf, 129kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzQ0ODcmdmVyaWZ5PTdhODNmYWIyZjdmYmRhYjg4MWNlZDdjNjNlMzlhYmYwJnJlcXNpZz0xNzY0OTA4NDgyLWU4YjA2OWVhNTJmYjFiNTNiZDFjOTI5N2NhNGRjMDA5Y2FiYzkzOWM=" target="_blank">Defence Civil Servant Offer_External Opens in new window</a> (pdf, 1562kB)

Ministry of Defence

Defence Commercial Graduate Programme (DCGP)

<h4>Job summary</h4>Britain’s energy system is undergoing a profound transformation, and the electricity transmission network will play a critical role in enabling a secure, affordable and net-zero future. Ofgem is looking for a Deputy Director of Electricity Transmission to lead our work on regulation at a time of unprecedented investment and national importance.<br><br>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward a clean power system and adapting our critical energy networks to meet new demand whilst protecting energy consumers both now and in the future.<br><br>We’re offering a permanent, senior leadership opportunity at the heart of the UK’s energy transition. This role sits within our Infrastructure Group and will play a key role in shaping the regulation of electricity transmission, supporting the delivery of significant network investment while ensuring value for money for consumers.<br><br>Operating at the centre of a high-profile regulatory portfolio, you’ll influence decisions with major financial, delivery and reputational implications. You’ll help ensure the transmission network supports greater resilience and energy security, enables new generation and demand, and delivers real value for consumers.<br><br>Helping set direction, build capability and support a collaborative and inclusive culture, you’ll provide leadership across the electricity transmission portfolio, guiding a large, diverse, multi-disciplinary team and working closely with colleagues across the organisation.<br><br>We’re looking for a credible and experienced leader with a strong background in network regulation and the electricity transmission sector. You’ll be comfortable making robust decisions in a fast-paced, changeable environment, applying analytical judgement and engaging with a wide range of senior stakeholders, all whilst communicating complex issues clearly and confidently.<br><br>In return, you’ll join a purpose-driven organisation working on some of the most important challenges facing the energy system today. You’ll discover the freedom to work how you do best, with the flexibility and benefits that come with public sector work, alongside the support, guidance and structure to develop as a leader.<br><br>We have a critical purpose to ensure the energy market is fair and resilient, with the costs associated with network investment efficient and distributed fairly. Join us and help shape decisions that will influence Britain’s energy future.<h4>Job description</h4><p>The Government’s energy policy is to move away from a dependence on imported gas for power generation and instead produce it in GB, using a range of technologies including renewables and nuclear. To enable this transition and meet new demands from industry and households while maintaining security of supply and controlling costs we need to significantly increase investment in the electricity transmission network and maintain the necessary regulatory arrangements to oversee efficient delivery.</p><p>We are looking to recruit a Deputy Director, Electricity Transmission to lead our network regulation of the electricity transmission sector, responsible for the implementation and operation of the new RIIO-3 price control starting in April 2026 and the development of future price reviews. The post-holder will lead the implementation of the new regulatory arrangements under RIIO-3, overseeing this transformational network investment programme while holding the electricity Transmission Owners (TOs) to account for their delivery against key performance targets. </p><p>A key part of the RIIO-3 price control for electricity transmission will be the effective management of all in-period funding mechanisms, overseeing the significant pipeline of investment expected during the 2026 to 2031 RIIO-3 period. This will be essential in facilitating the investment required to deliver new generation and demand, supporting the delivery of clean power targets while ensuring costs remain efficient and deliver excellent value for money for consumers.</p><p>You will also oversee and advise on Ofgem’s overall approach to onshore network regulation, preparing our approach to future price review processes. You will be an active member of the Network Price Controls and wider Infrastructure Group leadership team. You will directly lead a diverse team of around 30 multi-disciplinary professionals under the Electricity Transmission portfolio, while working closely across other specialisms including regulatory finance, engineering, major project delivery, legal and cyber.</p><p>We are keen to hear from a wide range of applicants from diverse backgrounds to underpin our commitment to a workforce that is representative of the communities we serve and the consumers we protect. </p><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li> Proven experience in network regulation, gained either through price reviews and/or related network regulation activities (LEAD)</li><li>Proven aptitude for leadership, with experience in building capability in diverse multi-disciplinary teams (LEAD).</li><li>Proven ability to make robust decisions at pace with significant financial and reputational implications.</li><li> Skilled in engaging, influencing, and collaborating across levels and with diverse internal and external stakeholders, while projecting credibility and confidence. Adept at communicating complex technical information clearly and concisely, ensuring understanding and alignment among varied audiences.</li><li>Strong analytical skills, with proven ability to think critically, validate and interpret complex data, and to challenge and sense-check outcomes. Demonstrable experience in applying regulatory economics and/or conducting efficiency analysis and investment project appraisal.</li></ul><p>More information about the role and recruitment process can be found in the attached Role Profile and Candidate Pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Leadership</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, OFGEM contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 20% attendance in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a CV of no more than 2 pages. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential skills and capabilities. </p><p>Please refer to Civil Service candidate advice on the acceptable use of Artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Sandra Segal</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxNzAmdmVyaWZ5PWJhNmQwNmZjOGNjYjE4YmViNTc0ODllMzVkZTlmYzBhJnJlcXNpZz0xNzY4MDE5MzgxLTc0MmIwNWUyMzUxYmQ2NjkyZGI2YmUzNjlkYzIzMmRiODk2YWQ0YjY=" target="_blank">DD Electricity Transmission Role Profile Opens in new window</a> (pdf, 142kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxNzgmdmVyaWZ5PTFhZDU1MmVkOWQ2NGE2OWYyNDZiMDFhOGFhZjlkNmJkJnJlcXNpZz0xNzY4MDE5MzgxLTc0MmIwNWUyMzUxYmQ2NjkyZGI2YmUzNjlkYzIzMmRiODk2YWQ0YjY=" target="_blank">DD Electricity Transmission Candidate Pack.pptx Opens in new window</a> (pdf, 793kB)

OFGEM

Deputy Director - Electricity Transmission

<h4>Job summary</h4><p>The postholder will have responsibility for setting and delivering our vision for the policy, system and retail market changes needed to drive a significant increase in consumer-led flex and defining Ofgem’s role within that. They will oversee a programme of work to facilitate the significant growth needed in consumer-led flex, and deepen our understanding of the implications of this growth for the retail market and all consumers, surfacing key strategic questions and policy trade-offs that can be difficult to identify at the individual workstream level.</p><p>In line with Ofgem’s vision for the retail market, the postholder will need to ensure that policy environment enables and facilitates the innovation and investment we need in the market such that it is attracting new entrants and new products and services, whilst at the same time ensuring that consumers are able to participate and benefit.</p><p>This will involve cross-team and multi-disciplinary working to oversee and deliver a number of significant programmes of work on time, on budget and to a high standard through effective management and support of multiple teams. The postholder will need to demonstrate exceptional inclusive people and enterprise leadership, ongoing professional development and commitment to Ofgem values.</p><h4>Job description</h4><p>Key Responsibilities:</p><ul><li>Deliver a programme of work that responds to the Government’s consumer flex ambitions, managing and co-ordinating successful outcomes across teams, Ofgem and professions.</li><li>Take responsibility for setting and delivering our vision for the policy, system and retail market changes needed to drive a significant increase in consumer-led flex and defining Ofgem’s role within that. Develop, plan and deliver work outcomes, including clear and transparent work objectives, milestones and success metrics.</li><li>Accountable for agreeing and delivering on budget and resource requirements.</li><li>Encourage and support development of colleagues within teams and create a positive work environment, supporting individuals to do the best that they can and to develop in role.</li><li>Provide strong leadership to create an inclusive culture which values diversity and takes an evidence-based approach to embedding D&amp;I considerations in all decision making and delivery.</li></ul><p>Key Outputs and Deliverables</p><p>Delivery</p><ul><li>Work with and across existing teams to ensure delivery of existing consumer-led flexibility commitments and assess whether these activities are sufficient to meet CP2030 ambitions and what is needed to fill any gaps.</li><li>Develop and deliver the long-term programme of work, including assessing ongoing resource requirements and governance arrangements for Ofgem to deliver our retail flex ambitions, beyond the flexibility roadmap.</li><li>Deliver specific market and policy interventions that further Ofgem’s vision for the retail market with regard to flexibility, including ensuring fair prices, consumer protection, and an efficient, low-cost energy transition.</li><li>Work with external stakeholders to deliver targeted interventions in the market where necessary.</li><li>Effectively advise GEMA, Senior Leadership Team, and the Senior Responsible Officer (SRO) on the regulatory and policy decisions and risks which impact upon consumers, stakeholders, and the organisation.</li><li>Portfolio management <ul><li>Build a high performing, high morale, set of teams.</li><li>Ensure strong project management tools and practices, including prudent management of the associated budgets.</li><li>Developing organisational capacity to deliver.</li><li>Establish robust governance processes ensuring a balance between strong oversight and ability to respond in an agile fashion.</li></ul></li><li>Relationship management <ul><li>Lead senior engagement with Government, other regulators, and relevant external stakeholders, building strong relationships, and identifying situations in which escalation is necessary.</li><li>Be a visible and accessible representative of Ofgem, providing effective and intelligent input to relevant stakeholders.</li></ul></li></ul><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li>A strategic and inspirational leader within the Energy Industry - significant and proven senior leadership experience. Comfortable managing a team within a complex policy environment, motivating and inspiring staff to deliver strategic priorities and setting the required direction. (Lead)</li><li>Ability to deliver through others – experience of delivering through cross Organisation teams. Driving delivery through critical contributions from several partners to deliver complex Programmes successfully.</li><li>A strong communicator – highly credible communication skills, with experience of building strong stakeholder relationships, high emotional intelligence and the ability to engender trusted relationships that achieve buy-in and commitment from senior stakeholders, both internally and externally.</li><li>Understanding of retail market dynamics and different actors in this space –Knowledge of policy impact on retail markets dynamics from all areas of contribution</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Leadership</li><li>Seeing the Big Picture</li></ul><h4>Benefits</h4>Alongside your salary of £90,000, OFGEM contributes £26,073 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 20% attendance in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), and upload a CV of no more than 2 pages. </p><p>You will then be asked to provide a 1000 word ‘personal statement’ evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential skills and capabilities. </p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. </p><p>Please refer to Civil Service candidate advice on the acceptable use of Artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><p><br><br></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Jon Townley</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU4NjgmdmVyaWZ5PTI4YjM2ZGUyYWIyZTYxMTA3ODFkNTVkMWNlN2JlMDY2JnJlcXNpZz0xNzY2MjA0Njc3LTNiZmQyMDYzOWNmNmJiYWU5YjM5NTdiYmVjMDAzYjRmZGZhNjU4MmE=" target="_blank">Deputy Director – Retail Flexibility and Consumer Experience Opens in new window</a> (pdf, 675kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU4NjkmdmVyaWZ5PWU2N2UwODhkODQ0MjZlZjk4MDU4N2MyMWI4N2E2ODEzJnJlcXNpZz0xNzY2MjA0Njc3LTNiZmQyMDYzOWNmNmJiYWU5YjM5NTdiYmVjMDAzYjRmZGZhNjU4MmE=" target="_blank">Role Profile- DD Retail Flxibility and consumer experience Opens in new window</a> (pdf, 152kB)

17 Full time Jobs in Glasgow City