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This post is within the Highways Design and Delivery Team. As the Engineer, you will provide engineering and technical support, contributing to the design and delivery of a comprehensive range of projects and planned interventions on the highway network. You will provide technical expertise, assist in project management and collaborate with stakeholders to ensure design and implementation work is delivered to a consistent and high standard and in accordance with recognised design guidance and best practice.&nbsp;If you are ambitious, talented, flexible and able to work collaboratively with diverse teams of colleagues to deliver public realm improvements, then come and join us on a journey to excellence that will make Tower Hamlets one of the best places in London to walk, cycle and use public transport.For an informal discussion about this opportunity, please contact Wajid Majid.<a href="mailto:Wajid.Majid@towerhamlets.gov.uk" target="_blank">Wajid.Majid@towerhamlets.gov.uk</a> Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.&nbsp;

London Borough of Tower Hamlets

Engineer

We are currently recruiting for a Financial Assessment Officer to determine service user contributions for community and residential care services and personal budgets and identify potential welfare benefit entitlement. To work out contributions in line with the Council’s Fairer Charging Policies, Charging Regulations and Accommodation Guidelines, Care Act 2014, Third Party Policy and offer practical assistance and advice with the relevant welfare benefit claim processes. Conduct financial assessments and annual reviews under the Council’s Charging Policies, by visit and through desk-based work, in accordance with defined legislation, procedures and timescales so that the Council may correctly charge for social services care packages. To maximise income for the local authority by advising, processing and monitoring of Deferred Payment Agreements as required for users of chargeable social care services as set out within the Councils’ Deferred Payment Policy scheme. Provide a service advising clients, providers through all forms of communication with regards to their financial assessment including client complaints and appeals and complex cases, such as deprivation, disability related expenditure and safeguarding cases.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Financial Assessment Officer

Due to the expansion of the Shared Lives service in Medway we are looking to recruit to a new post of Senior Social Worker on the Shared Lives team, you will be required to contribute to the delivery of a highly regarded Registered service in Adult Social Care. Shared Lives is registered with the Care Quality Commission currently rated as Good. The Shared lives service recruits, assesses and trains new Shared Lives Carers who then offer short, and long-term placements within their own family homes, for people who have care and support needs. You will support the delivery of the service using a strengths-based, personalised approach, and will take the lead on agreed areas of quality assurance and audit activity to ensure the required standards of service provision are met. You will be involved in the recruitment of new carers, the completion of their assessment, and presentation to an approval panel. Once approved you will provide ongoing support and monitoring ensuring they meet and maintain the required standards of care and achieve the positive outcomes needed. As a senior social worker you will be required to identify training needs and take a role developing and delivering training as required. You will be required to take a role in the operation of the on-call advice line for carers. You will be responsible for the professional supervision and oversee a small team of social care staff, coaching and mentoring. You will provide oversight, professional advice and guidance to the team whilst maintaining your own complex case load. You will work within organisational policy and legislative requirements including The Care Standards Act, The Care Act and Mental Capacity Act. You will be required to develop good practice guidance and tools within a specialist area of the service ensuring learning is shared across all professionals to improve practice and achieve better outcome for our carers and service users. You will work closely with the team/registered manager to complete annual shared lives carers reviews and health and safety checks, and represent the service in a range of department meetings, ensuring follow up on agreed actions and work closely with colleagues within the council and external partners ensuring that person centred outcomes are met in ways which utilise available resources as effectively as possible. In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Senior Social Worker - Shared Lives 

As the Senior Social Worker, you will be required to contribute to the delivery of a highly effective Adult Social Care service in an efficient manner. You will ensure the service is delivered using a strengths based, personalised approach and lead on agreed areas of quality assurance and audit activity – ensuring that multiple and complex sources of information (e.g. complaints, safeguarding adult reviews, audits etc.) are gathered, analysed, and used to direct quality improvement activity. You will be responsible for the professional supervision and oversee a team of social care staff ensuring improvement activity with the service is driven by but not limited to training, coaching and mentoring, peer support workshops. You will provide oversight, professional advice and guidance to the team whilst maintaining your own complex case load. You will be required to work autonomously within the role, demonstrating expert and effective practice in complex situations managing higher levels of risk in a way that ensures the safeguarding and welfare of service users. You will work within organisational policy and legislative requirements including The Care Act, Mental Capacity Act and Mental Health Act. You will research and develop practice guidance, training materials and best practice toolkits in line with local and national policy and ensure that these are understood and adopted operationally. You will be required to develop good practice guidance and tools within a specialist area of the service ensuring learning is shared across all professionals to improve practice and achieve better outcome for our service users. You will represent the local authority in a range of key meetings, panels and groups, ensuring follow up on agreed actions and work closely with colleagues within the council and external partners ensuring that person centred outcomes are met in ways which utilise available resources as effectively as possible.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Senior Social Worker 

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Corporate Resources and Business Improvement
The Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group.
About the role&nbsp;
We’re looking for an enthusiastic and dynamic Client Relationship Manager with experience of ERP and HR systems, to manage the relationship with the GLA’s HR Shared Service with Transport for London (TfL). You will work closely with the Head of Business Improvement and the People Function to ensure a high-quality service is delivered for the GLA.
You will have excellent stakeholder and relationship skills, and bring experience of delivering service and process improvements in an HR environment. You will be solution focussed and have experience of delivering change from a user-centred perspective.&nbsp;
What your day will look like
This will be a varied role with key activities including:
Supporting the HR Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures
Working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications for the HR Shared Service and raise these with colleagues in TfL
Acting as a key point of contact for colleagues for escalating potential concerns/delivery issues and manage this with TfL, in line with agreed SLAs and the HR Shared Service agreement
Leading on and delivering sustainable solutions to issues affecting the service offer, including on the provision of the MyHR Helpdesk, data for essential GLA statutory reporting, and recruitment service delivery
Meeting regularly with TfL HR Shared Service colleagues on service delivery and improvement, reviewing performance and delivery against SLAs
Skills, knowledge and experience &nbsp;
To be considered for the role you must meet the following essential criteria:
Knowledge and experience of ERP and HR systems, in order to integrate and support business processes and functions, optimising efficiency, and providing strategic insights for the organisation
Significant experience of providing project support services in a fast paced, complex and high-profile organisation, working independently and using sound judgement on sensitive issues.
A proven track record of developing and implementing systems and procedures to enable the delivery of effective support services and experience of finding solutions to problems and complex situations that may arise.
A high level of expertise in the use of technology and a clear understanding of the developing technology available, and an ability to use and develop these to enhance business management within the unit.
Job purpose
To manage the relationship with the HR Shared Service with TfL to ensure a high quality service is delivered for the GLA.
To work closely with the Head of Business Improvement and the People Function Senior Team to coordinate project plans and delivery for implementing and embedding a shared service, ensuring these are integrated into wider Unit plans.
Principal accountabilities
Support in managing the transition to the HR Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures
To act as a “global process owner”; working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications for the HR Shared Service and raise these with colleagues in TfL
To act as a key point of contact for colleagues for escalating potential concerns/delivery issues and manage this with TfL, in line with agreed SLAs and the HR Shared Service agreement
To lead and deliver sustainable solutions to issues affecting the service offer, including on the provision of the MyHR Helpdesk, data for essential GLA statutory reporting, and recruitment service delivery
To act as a key point of contact for GLA colleagues for escalating potential delivery issues and managing these with TfL, in line with agreed SLAs and the HR Shared Service agreement
To meet regularly with TfL HR Shared Service colleagues on service delivery and improvement, reviewing performance and delivery against SLAs
To engage in demand planning conversations with TfL HR, following input from wider People Function colleagues and informed by the People Strategy and work plans
Ensure GLA managers and staff have access to the information needed to ensure they maximum the benefits of the Shared Service with TfL.
To act as the GLA lead on conversations about HR Shared Services developments, including any potential technological or service provision changes
Provide briefing and Secretariat support for senior GLA managers in relation to the HR Shared Service and for relevant senior meetings/ Boards.
Work in accordance with the Authority’s policies and Code of Ethic and Standards.
Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities.
Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams
Person specification
Technical requirements
Significant experience of providing project support services in a fast paced, complex and high-profile organisation, working independently and using sound judgement on sensitive issues.
Knowledge and experience of ERP and HR systems, in order to integrate and support business processes and functions, optimising efficiency, and providing strategic insights for the organisation
A proven track record of developing and implementing systems and procedures to enable the delivery of effective support services and experience of finding solutions to problems and complex situations that may arise.
A high level of expertise in the use of technology and a clear understanding of the developing technology available, and an ability to use and develop these to enhance business management within the unit
Behavioural competencies
Problem solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 3 indicators of effective performance
Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
Actively challenges the status quo to find new ways of doing things, looking for good practice
Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
Initiates consultation on opportunities to improve work processes
Supports the organisation to implement innovative suggestions&nbsp;
Planning and organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 2 indicators of effective performance
Prioritises work in line with key team or project deliverables
Makes contingency plans to account for changing work priorities, deadlines and milestones
Identifies and consults with sponsors or stakeholders in planning work
Pays close attention to detail, ensuring team’s work is delivered to a high standard
Negotiates realistic timescales for work delivery, ensuring team deliverables can be met
Building and managing relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 3 indicators of effective performance&nbsp;
Actively engages partners and encourages others to build relationships that support GLA objectives
Understands and recognises the contributions that staff at all levels make to delivering priorities
Proactively manages partner relationships, preventing or resolving any conflict
Adapts style to work effectively with partners, building consensus, trust and respect
Delivers objectives by bringing together diverse stakeholders to work effectively in partnership
Communicating and influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us.
Level 3 indicators of effective performance
Encourages and supports teams in engaging in transparent and inclusive communication
Influences others and gains buy-in using compelling, well thought through arguments
Negotiates effectively to deliver GLA priorities
Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
Advocates positively for the GLA both within and outside the organisation
Strategic thinking
…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision
for action.
Level 2 indicators of effective performance
Works with a view to the future, prioritising own and others’ work in line
with GLA objectives
Briefs and prepares team to accomplish goals and objectives
Communicates the GLA’s strategic priorities in a compelling and convincing
manner, encouraging buy-in
Balances own team’s needs with wider organisational needs
Identifies synergies between team priorities and other relevant agendas
Decision making&nbsp;
… is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results.
Level 2 indicators of effective performance
Takes decisions as necessary on the basis of the information available
Makes decisions without unnecessarily referring to others
Involves and consults internal and external stakeholders early in decisions
that impact them
Identifies potential barriers to decision making and initiates action to move
a situation forward
Demonstrates awareness of the GLA’s decision making processes and how
to use them
Organisational awareness
… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 3 indicators of effective performance
Uses understanding of differences between the GLA and its partners to improve working relationships
Helps others understand the GLA and the complex environment in which it operates
Translates changing political agendas into tangible actions
Considers the diverse needs of Londoners in formulating GLA objectives
Helps others understand how the media and external perceptions of the GLA influence work
Responding to pressure and change
… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 3 indicators of effective performance
Clarifies direction and adapts to changing priorities and uncertain times
Minimises the pressure of change for the directorate, lessening the impact for the team
Uses change as an opportunity to improve ways of working, encouraging others’ buy-in
Keeps staff motivated and engaged during times of change, promoting the benefits
Takes ownership for communicating change initiatives clearly, ensuring smooth implementation
Responsible Use of Resources
… is taking personal responsibility for using and managing resources effectively, efficiently and sustainably.
Level 2 indicators of effective performance
Continually looks for opportunities to work more efficiently and sustainably
Reduces team impact on the environment by implementing methods for
reducing use of, reusing and recycling resources
Improves local processes to maximise use of resources
Monitors and stays within budget at all times
Reasonable adjustments
Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework
How to apply
If you would like to apply for the role you will need to submit the following:
Up to date CV
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager David Canham would be happy to speak to you. Please contact them at <a href="mailto:david.canham@london.gov.uk" target="_blank">david.canham@london.gov.uk</a> &nbsp;
If you have any questions about the recruitment process, contact the <a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a> who support the GLA with recruitment.
Assessment process&nbsp;
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: week commencing 28th July 2025
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information&nbsp;
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
Find out which DBS check is right for your employee - GOV.UK (<a href="https://www.gov.uk/" target="_blank">www.gov.uk</a>)
More Support
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>

Shared Service Client Relations Manager

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About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamHospital Team, Reablement and (START) ServiceThe Hospital Pathway and Reablement (START) Service is dedicated to facilitating safe and timely discharges for residents transitioning from hospital to home. Our multidisciplinary team collaborates closely with NHS colleagues to ensure that individuals receive seamless, holistic care tailored to their unique needs.&nbsp; We empower our residents to regain their independence and confidence, providing personalised rehabilitation care plans that enhance their ability to perform daily activities. We are committed to delivering patient-centered care, where each individual needs, guide the support we offer. We also engage with families and carers, equipping them with the knowledge and resources necessary to foster recovery at home. Our objective is to prevent hospital readmissions but also promote the overall well-being of our residents, enabling them to thrive within their communitiesAbout the Role and Our Ideal CandidateJoin Adult Social Care as an Assistant Team Manager and receive a generous Welcome Bonus of £1000, paid in your first month's salary. With a total package up to £57,172 including bonuses and benefits, this is an excellent opportunity to advance your career in social care.We have an exciting opportunity for an Assistant Team Manager to join our Hospital Pathway Team, to lead and facilitate the hospital discharge service. This role will be based on-site at St Helier Hospital, within the Transfer of Care Hub (TOCH) alongside health partners as a single point of referral for all hospital discharges.&nbsp;Your responsibilities will include:<ul>
<li>Support the Team Manager to lead and manage the hospital pathway team on-site, providing clear direction and support to ensure effective and timely discharges from hospital.</li>
<li>Collaborate with healthcare professionals and their families to develop comprehensive discharge plans.</li>
<li>Oversee the assessment of&nbsp; social care needs, ensuring timely and appropriate interventions.</li>
<li>Monitor and evaluate the discharge process, identifying areas for improvement and implementing best practices.</li>
<li>Foster a positive and inclusive team culture that encourages continuous learning and professional development.</li>
</ul>Reporting directly to the Team Manager, you will play a pivotal role in ensuring that our residents receive person-centred care, from admission to discharge. You will lead a skilled and dedicated team, providing clear direction and guidance to facilitate timely and effective hospital discharge.Your expertise and leadership will help to improve outcomes, reduce length of stay, and promote seamless transitions to community care.&nbsp; Collaboration is key to our success, and you will work closely with external agencies to ensure the best possible outcomes for our residents.&nbsp;If you are dedicated and experienced in working within a hospital setting and discharge pathway, and are looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our team and make a meaningful difference in the lives of those we serve.About You&nbsp;This position presents an excellent opportunity for experienced social workers who have demonstrated strong management and leadership capabilities, ideally within a local authority context. As a subject matter expert in social care, you will be expected to possess an in-depth knowledge of current legislation, regulations, and guidance pertinent to social work practice.You will play a pivotal role in supporting staff to adopt creative and innovative approaches while effectively managing your own time to meet tight deadlines and demonstrate measurable outcomes. Furthermore, you will be responsible for ensuring the quality of work delivered by your team meets established standards.Key qualifications and competencies for the role include:<ul>
<li>Bachelor's degree or equivalent in Social Work, with a preference for candidates holding a Master's degree.</li>
<li>Registration with Social Work England</li>
<li>Extensive post-qualification practice experience, coupled with strong leadership and managerial skills to effectively manage and motivate a multidisciplinary team of social care professionals.</li>
<li>Thorough understanding of relevant legislation, regulations, and best practices within the field of social care.</li>
<li>Proven ability to collaborate effectively with diverse stakeholders and community partners to achieve shared objectives.</li>
</ul>If you are a dedicated and experienced Social Worker or an established Assistant Manager looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our team and make a meaningful difference in the lives of those we serve.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul>
<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>
<li>Flexi-time (Please note, this applies to roles at grades 1-9 only)</li>
<li>Three volunteering days per year in Sutton</li>
<li>Comprehensive learning and development programme</li>
<li>Local and national discounts for shopping, eating out and leisure activities</li>
<li>Interest free season ticket loans</li>
<li>Local Government Pension Scheme</li>
<li>Car parking scheme</li>
<li>Bicycle loan facilities and cycle to work scheme</li>
<li>Zip car scheme</li>
<li>Free eye tests and contribution towards glasses</li>
<li>Confidential wellbeing and counselling support</li>
<li>Subsidised gym membership</li>
</ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.

London Borough of Sutton

Assistant Team Manager (Hospital Pathways Team)

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Vac DescriptionCognus Educational Psychology Service is looking to recruit an Educational Psychology&nbsp; Assistant (EPA) to join the team. The Assistant will be based in a local school or college and work under the supervision of an Educational Psychologist in the Cognus team. This is an exciting opportunity for an aspiring Educational Psychologist to develop skills in a number of areas prior to applying for a place on the doctoral training course. Cognus EP service has close&nbsp; connections with the London Doctorate courses and has supervisors and tutors from the UCL / IOE doctorate program among the team.&nbsp;About You&nbsp;We are seeking to appoint someone who is enthusiastic, willing to learn, able to work as part of a school team and to be able to show initiative. The Assistant will apply psychological theory and practice in direct work with pupils and families, and work to undertake the recommendations of a qualified Educational Psychologist linked to the school. It is anticipated that the role will involve direct intervention work with children, young people and families as well as to gather information about the needs of pupils to support the work of the EP. The role will also involve assisting in delivering of training for school staff, workshops for parents/carers and the creation of resources for the school.&nbsp;For more information and to apply click <a href="https://www.cognus.org.uk/work-with-us/current-vacancies/" target="_blank">here</a>About the Role and Our Ideal CandidateCognus Educational Psychology Service is looking to recruit an Educational Psychology&nbsp; Assistant (EPA) to join the team. The Assistant will be based in a local school or college and work under the supervision of an Educational Psychologist in the Cognus team. This is an exciting opportunity for an aspiring Educational Psychologist to develop skills in a number of areas prior to applying for a place on the doctoral training course. Cognus EP service has close&nbsp; connections with the London Doctorate courses and has supervisors and tutors from the UCL / IOE doctorate program among the team.&nbsp;About You&nbsp;We are seeking to appoint someone who is enthusiastic, willing to learn, able to work as part of a school team and to be able to show initiative. The Assistant will apply psychological theory and practice in direct work with pupils and families, and work to undertake the recommendations of a qualified Educational Psychologist linked to the school. It is anticipated that the role will involve direct intervention work with children, young people and families as well as to gather information about the needs of pupils to support the work of the EP. The role will also involve assisting in delivering of training for school staff, workshops for parents/carers and the creation of resources for the school.&nbsp;

Educational Psychology Assistant

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Corporate Resources and Business Improvement
The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance &amp; Assurance, Executive Support Team and leadership of all our shared services across the GLA Group.
About the team
The Information Governance &amp; Assurance (IG&amp;A) team supports the GLA in managing its data, ensuring its integrity and &nbsp;security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed.
There is the need to improve Knowledge and Information management strategy within the GLA – to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period.&nbsp;&nbsp;
About the role&nbsp;
The team is looking to recruit a dedicated and skilled knowledge and information expert who will play a key role in contributing to the development and implementation of the GLA’s knowledge management strategy, which includes leading on developing a central records repository, reviewing policies, ensuring these are applied across the business and to the central repository. The individual must be capable of hitting the ground running, understand the GLA ways of working, working closely with the information governance manager/DPO and be willing to deputise for them.
What your day will look like
The GLA plans to implement and have in place an electronic document and records management system. This system will ensure information related to the main policy areas such as housing, environment, and programme delivery teams such as Grants, policy teams, Decisions, HR, is stored in a structured filing format that’s centrally accessible to the rest of the business. This post will lead on this exciting project working closely together with the IG&amp;A Manager, IG&amp;A team and other relevant units.
Represent the team and actively participate in the Knowledge and Assurance Working Group (KIAWG) meeting, and be the group’s secretariat.
Oversee and advise on the corporate information asset register, leading on the bi-annual review of the register and advising information asset owners, administrators.
Provide ongoing advice to the IG Officers with access to information requests, to include advising on complex requests, DSAR, internal review and ICO Complaints.
Provide robust training to staff including using available tools for awareness raising and highlighting our responsibilities under various information governance related legislation; contribute to the development of training slides with current IG trend, issues
Provide advice and support to policy and project leads, sometimes carrying out data protection impact assessments where personal data is processed – highlighting areas for potential high privacy risk and advising on appropriate mitigation, ensure data sharing agreements are in place where necessary.&nbsp;
Providing advice, guidance document and policy around information management and knowledge-based process.&nbsp;
Skills, knowledge and experience&nbsp;
To be considered for the role you must meet the following essential criteria:
An understanding of public sector information governance and assurance issues. The postholder will support the IG manager/Data Protection Officer (DPO) in providing assurance to the business with compliance for the relevant information governance legislation.
A strong background experience in information management, or a related field. With certification in knowledge management, data protection or information governance, e.g., BCS, CIPP/E, CIPM, PC.dp, PC.foi, PC.rm; Strong understanding of data protection and information security regulations. Basic understanding of cyber security trends and the assurance for risks to the business.
Excellent communication and interpersonal skills. Ability to work together and as part of a team as well as independently with some line management experience. A commitment to being available in the office 2-3 days a week.
Proficiency in Microsoft Office Suite and knowledge management tools. Skills in understanding, interpreting and analysing detailed information. Ability to clearly explain complex technical issues to non-technical people.&nbsp;
 The following are desirable skills and qualifications
<ul>
<li>A bachelor’s degree in information management, library science, or information security or similar field.</li>
<li>Knowledge of project management methodologies.</li>
<li>Experience with EDRMS and/or content management systems (CMS).</li>
</ul>

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
How to apply&nbsp;
If you would like to apply for the role you will need to submit the following:
Up to date CV
Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager, Sylvia Edohasim, would be happy to speak to you. Please email her first at: <a href="mailto:sylvia.edohasim@london.gov.uk" target="_blank">sylvia.edohasim@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
Assessment process&nbsp;
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview and assessment.
The interview/assessment date is:&nbsp;TBC
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible.
Please contact the recruitment team for further information if required.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme
Additional Information&nbsp;
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.
Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
<a href="https://www.gov.uk/find-out-dbs-check" target="_blank">Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)</a>
More Support
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.

Senior Knowledge and Information Manager

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About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamThe London Borough of Sutton “is uncompromising in its focus on improving quality of frontline social work” – OfstedLondon Borough of Sutton works closely with Kingston University and regional partners as part of the Developing Together Social Work Teaching Partnership (SWTP). The partnership offers staff a wide range of pre and post qualifying education opportunities to promote continuous learning and development. This includes staff being encouraged to support the practice education of Social Work students and those in the assessed and supported year in employment (ASYE). Staff are also given the opportunity to attend conferences, workshops and have access to research and practice resources to support their ongoing professional development.Children's Social Care is going through an important change to meet the growing needs of the children and families we support. We are making many improvements to ensure that care for children is better and to create positive working environments for our staff. With committed leaders and experienced managers, we are bringing fresh ideas to our work and are helping to make real improvements in how we support children and families. Our aim is to provide high-quality care that helps children thrive while also creating an inclusive, diverse, and supportive environment for our staff to develop their careers.About the Role and Our Ideal CandidateWe have an exciting opportunity to join us as a Domestic Abuse Lead and Commissioning Manager within Children's Social Care at the London Borough of Sutton. This opportunity is available on a secondment for 12 months, with a view of extending. Our objective is to support those experiencing domestic abuse and to ensure support is visible to all. Reporting to the Service Manager, you will lead on the development and implementation of strategies to address domestic abuse, ensuring the safety and well-being of children and young people. You will also oversee the commissioning of services aimed at supporting victims and their families, working collaboratively with partners and stakeholders to deliver effective, evidence-based interventions.. Your responsibilities will include::<ul>
<li>Leading on the development, implementation, and review of domestic abuse strategies within children’s social care.&nbsp;&nbsp;</li>
<li>Managing the commissioning process for domestic abuse services, ensuring value for money and service quality.&nbsp;&nbsp;</li>
<li>Work closely with multi-agency partners, including police, health, and voluntary sector organizations, to coordinate responses to domestic abuse.&nbsp;&nbsp;</li>
<li>Provide expert advice and guidance to social care teams on domestic abuse issues affecting children and families.&nbsp;&nbsp;</li>
<li>Monitor and evaluate the effectiveness of commissioned services and make improvements as necessary.&nbsp;&nbsp;</li>
<li>Lead on training and awareness initiatives to improve understanding of domestic abuse within the organization.&nbsp;&nbsp;</li>
<li>Ensure compliance with relevant legislation, policies, and safeguarding standards.&nbsp;&nbsp;</li>
</ul>In this role, you will coordinate multi-agency partnerships, represent the council in strategic groups, and actively identify funding opportunities to enhance our domestic abuse response. You will oversee provider management to ensure that services meet high standards of quality, deliver value for money, and remain in full contractual compliance. Additionally, you will support emergency planning arrangements related to domestic abuse, ensuring effective preparation and coordination during crises. Managing budgets effectively, you will deliver savings and support financial planning initiatives that align with the council’s strategic objectives, ensuring sustainable and impactful service delivery. This is a wonderful opportunity for you to make a real difference to the way we deliver our service, to address issues of domestic abuse and provide the necessary expertise to the delivery of high quality management of commissioned domestic abuse services within Children’s Social Care.The Ideal CandidateThis role is a great opportunity for&nbsp;<ul><li>an experienced practitioner with experience of working within a domestic abuse setting and is looking to step-up into a new role with added responsibility and autonomy within a Local Authority.</li></ul><ul><li>an established Commissioning Manager that’s looking to gain experience within a different sector and/or service area.&nbsp;</li></ul>The ideal candidate will possess in-depth knowledge of domestic abuse legislation, safeguarding policies, and multi-agency partnership working. Experience in delivering commissioning services, contract management, and performance monitoring, with a good understanding of trauma-informed approaches and funding opportunities related to domestic abuse. The candidate must be an effective leader and collaborator, able to build strong relationships with diverse stakeholders, and demonstrate strategic thinking. Character-wise, they should be empathetic, proactive, and resilient, with excellent communication and negotiation skills, and a committed approach to safeguarding and improving outcomes for vulnerable communities.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul>
<li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li>
<li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li>
<li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li>
<li>Three volunteering days per year in Sutton</li>
<li>Comprehensive learning and development programme</li>
<li>Local and national discounts for shopping, eating out and leisure activities</li>
<li>Interest free season ticket loans</li>
<li>Local Government Pension Scheme</li>
<li>Car parking scheme</li>
<li>Bicycle loan facilities and cycle to work scheme</li>
<li>Zip car scheme</li>
<li>Free eye tests and contribution towards glasses</li>
<li>Confidential wellbeing and counselling support</li>
<li>Subsidised gym membership</li>
</ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.

Domestic Abuse Lead and Commissioning Manager

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Job Title:&nbsp;Service Manager
Location:&nbsp;Royal Borough Kensington and Chelsea (RBKC)
Salary:&nbsp;£38,700
Shift Pattern:&nbsp;37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.&nbsp;
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!&nbsp;
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
<ul>
<li>Leading and motivating a team to deliver high-quality care and support</li>
<li>Managing complex situations and driving service improvements</li>
<li>Support a team who directly support individuals in their recovery journey</li>
<li>Working closely with other teams and organisations to ensure the right support is provided</li>
<li>Risk Management, Information Management, and Case Recording</li>
<li>Property and Housing Management</li>
<li>Financial Management</li>
</ul>
What we're looking for in a Service Manager:
<ul>
<li>Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds</li>
<li>Experience in frontline, and now able to empower a team to deliver a seamless service</li>
<li>Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence</li>
<li>Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems</li>
<li>Ability to drive the service forward and implement improvements</li>
<li>Confidence in managing complex situations and making decisions</li>
<li>Ability to work at pace, using initiative, making decisions, and proactiveness in your approach</li>
<li>Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>Be part of an organisation which believes good care and support improves lives.</li>
<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>
</ul>
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>. &nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. &nbsp;&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
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Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
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Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.&nbsp;

276 Full time Jobs in Sevenoaks, UK