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Job Title: Business Support Statutory Panel Co-ordinator Starting Salary: £30,559 opportunity to progress to £33,366 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/Hybrid Contract Type: Fixed Term End Date End date - 17.08.2026 Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team?&nbsp; Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>SASH &amp; Youth Justice This role provides support for the adolescent and youth justice team. This role requires the coordination of statutory panel discussions, preparing agendas, vital court compliance and statutory support in safeguarding meetings, tracking outcomes, and recording in various systems, the role requires taking minutes in sensitive meetings &amp; playing a key role in ensuring legal and regulatory requirements are met by supporting the administration around this.<h4>About you</h4>Essential:<ul><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence. Experience in taking notes would be beneficial.</li></ul>This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To hear more about this opportunity please contact: <a href="mailto:Diane.Pratt@hertfordshire.gov.uk" target="_blank">Diane.Pratt@hertfordshire.gov.uk</a>for an informal discussion about the role.Interview Date: 31st July, - 1st August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only. Internal ApplicationsPlease ensure you have discussed with your current Line Manager and completed the secondment form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Business Support Statutory Panel Co-ordinator

Job Title: CLDT Nurse Band 6 Starting Salary: £38,682 progressing to £46,580 per annum (pro rata for part time) Hours: 37.5 Location: Apsley, Hemel Hempstead Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>This is an exciting opportunity to join Hertfordshire’s Community Learning Disability Nursing service in Hertfordshire County Council working with people who live in West Herts. As a Band 6 Nurse you will work with other nursing and social care colleagues within the Adult Disability Team to reduce health inequalities for people living in the team locality.<h4>About the role</h4>As a Community Nurse you will work alongside paid and family carers to support people with learning disabilities to access mainstream health services by advising how to make reasonable adjustments to achieve equitable outcomes. Your skills in adapting and creating the right approach for the individual will help bridge the gaps and reduce the risk of avoidable health conditions. You will be working with social work and Occupational Health colleagues applying the Connected lives principles to empower people with learning disabilities to understand health risks and make healthy choices. As a Senior nurse you will be expected to be a Practice Assessor for Student Nurses to keep clinical standards high and ensure research-based practice. We require people who can be creative and flexible to different approaches for different situations as no day in community learning disability nursing is the same. As the post is in the community driving is an essential requirement. As a Band 6 Nurse you will be responsible for triaging and managing referrals to the service along with supervising and supporting junior colleagues.&nbsp; We welcome applications from registered nurses who are not a registered learning disability nurse if you can demonstrate experience and an understanding of the issues for this population.<h4>About you</h4>Essential:<ul><li>Qualified Registered Nurse</li><li>Full UK Driving Licence and access to own car</li><li>Some experience and knowledge in working with people with learning disabilities</li><li>Multi-disciplinary Team working experience</li><li>Able to cite evidence-based practice</li></ul>Desirable:<ul><li>Community health care experience</li><li>Knowledge of social care model of disability</li><li>Teaching skills</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To hear more about this opportunity please contact <a href="mailto:elisa.farrell@hertfordshire.gov.uk" target="_blank">elisa.farrell@hertfordshire.gov.uk</a> or <a href="mailto:hannah.bridle@hertfordshire.gov.uk" target="_blank">hannah.bridle@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: TBC Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Community Learning Disability Nurse Band 6 Job Outline.pdf</li></ul> 





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CLDT Nurse

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An exciting opportunity for an&nbsp;experienced Deputy Team Manager to join our Customer Reviews Service within Adult Social Care.&nbsp;&nbsp; &nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. Within adult social care the transformation agenda is focused not only on how we support our residents through strength-based practice and technology enabled care, but to enable and empower our staff to realize their potential&nbsp; &nbsp;
The Post
&nbsp;
The Deputy Team Manager will oversee our assessment and intervention team and review work that helps people to lead a life of their choice. We are a values-based employer looking for a high calibre Deputy Team Manager. You will be supported to excel and progress your career.&nbsp; You will join a committed and enthusiastic management team, supporting some of our most vulnerable and complex residents in Brent.&nbsp;
As Deputy Team Manager, you will be leading a team of professionals, responding to those in need of social care support and taking appropriate interventions as required. You will be supported to enable positive risk taking and innovative approaches that support residents to lead full and active lives. Our Adult Social Care Services here in Brent use a strength-based approach to promote the independence, interest and rights of our residents and their families.&nbsp; Across our Adult Social Care services, we strive to deliver a culture of working together, positive risk taking and accountability. Our core aim is to support our residents to be influential active members of our community.
The Person
We are looking for experienced Deputy Team Managers who have demonstrated a high level of expertise in working with people with complex social care needs in the community, including significant knowledge and experience of Continuing Health Care.&nbsp;
As Deputy Team Manager you will provide clinical and management supervision to the Advanced Practitioner and up to six&nbsp;Social Work practitioners. You will attend and contribute to multi-agency forums and develop and nurture relationships within the Local Authority and across partnership agencies.&nbsp;You will have a commitment to staff wellbeing and reflective practice.&nbsp;
Your primary role will be to support the Team Manager to manage the team, with the assistance of the advanced social work practitioner. You will provide regular supervision and help to create a team culture of learning alongside attending leadership sessions to broaden your own practice knowledge.&nbsp; &nbsp;The ideal candidates will be dynamic and analytical in their approach and demonstrate the ability to manage competing demands and prioritise effectively to promote safe, positive and timely decisions for the residents of Brent.&nbsp; This role will need you to develop meaningful and purposeful social work practice and to continue Brent’s journey to in-bed strengths-based practice. Your role will also include contributing to developing practice within the team and providing mentoring to colleagues in the wider Assessment and Intervention Service
You will need to be a qualified Social Worker, with significant post qualifying experience in a statutory Adult Social Care setting.
Brent benefits include:
<ul>
<li>A £5000 ‘golden hello’ for managers new to Brent, upon completion of their probationary period.</li>
<li>An annual retention payment of £3000 for eligible frontline workers and managers from Grade PO2 – PO7</li>
<li>Flexible working hours and the opportunity to work from home (laptop and iphone provided)</li>
<li>Monthly CPD sessions</li>
<li>Regular professional supervision</li>
<li>Generous Local Government pension scheme</li>
<li>Access to internal and external learning and development via our Adult Social Care Skills Academy</li>
<li>Commitment to supporting workforce health and wellbeing with access to a free confidential employee counselling services&nbsp;</li>
<li>Access to privilege card for local retailers the London Designer Outlet</li>
<li>Access to our Zipcar scheme</li>
</ul>
Applications from those applying within the last 6m will not be considered
Closing date: 21 July 2025 (23:59)&nbsp; &nbsp;
Additional Information&nbsp;

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.


Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.&nbsp; &nbsp;
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">here</a>.&nbsp; &nbsp;
Brent has a positive approach to flexible working.&nbsp; &nbsp;
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on&nbsp;&nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>&nbsp;

Brent Council

This is Brent

Deputy Team Manager (Social Care)

Job Description Organisation: London Borough of Waltham Forest Salary: Level 3 &nbsp;apprentice £25,997 Contract Type: Full time - fixed term - 21 months Working hours per week: 36 hours a week Application Deadline: 21st July 2025 Proposed Interview Date(s): w/b 28th July 2025 DBS: Enhanced Barred &nbsp; Reference: 1804 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; About the role:&nbsp; Level 3 Business Administration Apprentice To perform project support and organisational functions/duties to assist in the delivery of Adult Early Help Community Support. This includes working closely with the Community support Coordinators, Outreach officers, Income Maximisation and Adult Early Help, Adult Front Door and Adult Social care to ensure referrals and information coming through to the service is captured and the workflow is actioned appropriately. This work will also involve supporting collating and submitting outcomes <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role_Profile_Adult-Early_Help-Community_Support-Level-3_apprentice.pdf" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; Managing inbox Organisational support&nbsp; Data collection and monitoring Co-operate and support colleagues Create documents, reports and correspondence Qualifications and Requirements:&nbsp; &nbsp;English and Maths Qualification A-C&nbsp; Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;&nbsp; Satisfactory DBS check;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contact Maeve O'Reilly &nbsp;at <a href="mailto:Maeve.O'Reilly@walthamforest.gvo.uk" target="_blank">Maeve.O'Reilly@walthamforest.gov.uk</a>. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Early Help Apprentice Level 3

<ul></ul>Please apply online via the link provided.About the roleAs a Benefits Officer in Merton's Benefits Service, you will play a key role in supporting residents assessing entitlement to Housing Benefit, Council Tax Support and Discretionary awards. Merton has a very experienced team of benefits officers and we’re looking for enthusiastic and driven individuals to join our teams.The successful candidate will be dealing with customer and other stakeholder enquiries; giving advice, information and assistance in person, by phone, letter and / or other electronic methods.&nbsp;About youYou will have:<ul><li>Experience of working in a Housing Benefit team at a local Authority&nbsp;assessing and deciding claims for Housing Benefits and Council Tax Support.</li><li>An in depth knowledge of&nbsp;Housing Benefit regulations, Council Tax Support and a working knowledge of national welfare benefits.</li><li>Excellent IT skills and experience of effectively using MS Office software such as Word, Excel and Outlook (or equivalent).</li><li>Excellent written and verbal communication skills with experience of delivering a front line service in a Benefits environment.</li><li>An eye for detail and accuracy with excellent numeracy skills.</li><li>A proven team player with an ability to form strong working relationships with colleagues.&nbsp;</li></ul>What we offerBased at the Civic Centre in Morden, Merton Council offers much more than just a competitive salary. We believe in supporting our staff, fostering an inclusive and collaborative environment, and creating opportunities for personal and professional growth. Here’s what you can expect when you join us:<ul><li>A competitive salary&nbsp;and membership of the&nbsp;Local Government Pension Scheme.</li><li>Excellent holiday entitlement, including paid leave for new grandparents and an additional day off for your birthday!</li><li>A focus on development</li><li>A competitive salary&nbsp;and membership of the&nbsp;Local Government Pension Scheme</li><li>Hybrid working with great work life balance.</li></ul>Working for Merton CouncilMerton is a dynamic and thriving borough, offering a unique blend of urban and green spaces, with Wimbledon’s world-renowned tennis courts and bustling local high streets. As part of our team, you’ll be joining an organisation that is driven by our shared values and commitment to the future of Merton.At Merton Council, we are Merton United—One Borough, One Team. We are committed to nurturing civic pride, building a sustainable future, and creating a borough where sport and active living are at the heart of our communities.We pride ourselves on creating a workplace that encourages creativity, supports wellbeing, and delivers real, tangible impacts in the community. Our values are:<ul><li>We trust each other</li><li>We lead with integrity</li><li>We value inclusion</li><li>We collaborate</li><li>We create new things</li><li>We are proud</li></ul>Join Merton Council and become part of a forward-thinking team that truly makes a difference to the people who live and work in the borough. For more details about Merton see our&nbsp;<a href="https://www.merton.gov.uk/jobs/working-us" target="_blank">Jobs page</a>.For an informal chat about the role, please contact <a href="mailto:jane.haylor@merton.gov.uk" target="_blank">jane.haylor@merton.gov.uk</a> or <a href="mailto:wendy.robinson@merton.gov.uk" target="_blank">wendy.robinson@merton.gov.uk</a>&nbsp;Documents<ul><li><a href="https://jobs.merton.gov.uk/wd/plsql/wd_portal.view_blob?p_web_site_id=6495&amp;p_web_page_id=587683&amp;p_type=JOBDOC&amp;p_id=535328&amp;p_show=N" target="_blank">Job Description and Person Specification</a></li></ul>

London Borough of Merton

Benefits Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Private Sector Housing Team Leader to ensure that individuals and properties comply with statutory requirements and adhere to relevant council policies and procedures concerning Private Sector Housing. The role involves investigating and inspecting properties, taking all necessary follow-up actions to ensure compliance with applicable legislation. The successful candidate will represent the Council as a duly authorised officer, working collaboratively with relevant organisations to promote the safety and well-being of Harrow’s residents, businesses, and visitors. Additionally, the role includes overseeing the effective and compliant delivery of Private Sector Housing services to meet the Council’s statutory and policy obligations, while optimising the use of available resources to achieve the best possible outcomes. About You The successful candidate will have:<ul><li>Have an excellent knowledge of the range of legislation enforced by the Public Protection team.</li><li>Full current driving licence.</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills.</li><li>Competent in the use of standard computer systems.</li><li>Aptitude for the technical and legal aspects of the discipline.</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=23457&amp;hashed=497329654" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Team Leader Private Sector Housing

<h4> Job Description </h4>Overview The London Borugh of Harrow is seeking for a Revenues and Council Tax Support (CTS) Officer who will be responsible for delivering the Administration of Council Tax, Business Rates and BIDS bills to the boroughs taxpayers as well as the collection of Housing Benefit Overpayments. Responsibility is primarily to complete assessments for localised Hardship fund applications, but may also encompass updating occupation and vacation changes, assessing eligibility for discounts and exemptions.This post supports the Revenues Team Leaders, as well as being the first point of referral and advice for Revenues Assistants regarding procedures and legislation. The post is key to income collection and the assessment of council tax support discounts and monetary awards. Most of the duties carried out will depend on where the post is located, either in the Revenues or Council Tax Support services. It is expected that holders of this post will be fully generic over time and once trained may be requested to work in either service depending on service exigencies. There are no direct reports. About You The candidate should have:- A minimum of 6 months experience of working in a Revenues, Council Tax Support or Housing Benefits office environmentKnowledge of Council Tax &amp; Business Rates or of the CTS schemes &amp; Housing Benefits legislation.Good IT knowledge including Microsoft packages such as excel and accessAbility to work on your own initiative in a highly pressurised environment with ever changing and conflicting priorities. Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=23528&amp;hashed=-280628453" target="_blank">Role Profile/ Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Revenues and Council Tax Support (CTS) Officer

Job Title: SfYP Employment &amp; Training Adviser Salary: £30,559 progressing to £33,366 per annum (pro rata for part time) - Pay Increase pending Hours:&nbsp;37 hours per week Location: Various Positions Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire County Council Services for Young People is the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire. Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.We have full time (37 hours) vacancies covering the following: 1 x East Herts Broxbourne &amp; Welwyn Hatfield 1 x Watford &amp; Three Rivers Hertsmere&nbsp;<h4>About the role</h4>What’s involved in the role?<ul><li>Employment, training, and work-related learning activities support to young people.</li><li>Job and work experience brokering.</li><li>Support young people to enhance their employability skills.</li><li>Undertake health and safety assessments within workplaces.</li><li>Work face to face delivering at young people’s centres providing a range of support.</li></ul>This is a varied role working as part of a team and will include direct contact with local employers to source a range of work-related opportunities for clients and after appropriate training, carry out Health &amp; Safety checks with employers to support work experience placements.You will work with&nbsp; young people who are not in employment, education or training providing employment and training opportunities through job brokering and marketing vacancies. You will enhance the employability skills of young people by offering a range of services to include CV writing and interview preparation.<h4>About you</h4>Essential:<ul><li>Full UK driving licence with regular access to a vehicle.</li><li>The ability to travel independently around the county.</li><li>The ability to work flexibly as Service needs require.</li><li>Excellent verbal, written and ICT skills</li><li>The ability to build professional relationships young people.</li><li>Strong organisational skills and the ability to manage time and availability effectively.</li><li>The ability to support team activities and contribute to the wider service.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.</li></ul>Desirable:<ul><li>Be able to demonstrate experience of building relationships and networking with employers.</li><li>The ability to a build rapport with young people and evidence of working with them individually and in small groups.</li><li>An understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.</li><li>Ability to work in a varied role working as part of a team</li><li>Be proactive and have the ability to advocate and negotiate.</li><li>Experience in networking with local employers and promoting employment services.</li><li>Ability to use social media and online platforms, such as LinkedIn and the Hertfordshire Opportunities Portal (H.O.P), to support clients.</li><li>Relevant qualifications in careers education, information, advice, and guidance (CEIAG), youth work, or a related field.</li><li>Have a proactive approach and the ability to advocate and negotiate.</li></ul>For more information regarding the work of Services for Young People please visit <a href="http://www.servicesforyoungpeople.org" target="_blank">www.servicesforyoungpeople.org</a>This job role is within the Community Services, level 8 job profile. Please locate this via:Job profiles - Community servicesTo find out more, please contact Kips Green: <a href="mailto:kips.green@hertfordshire.gov.uk" target="_blank">kips.green@hertfordshire.gov.uk</a> or 01442 454083 Interview Date: Wednesday 30th and Thursday 31st July 2025Benefits of working for us <h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SfYP Employment & Training Adviser

<h4>What You'll Be Doing</h4>Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of leisure services and make a real difference in your community?Southwark Council is offering an exciting opportunity to be part of our brand-new leisure service, empowering residents to lead healthier, happier lives. We’re looking for a dynamic and enthusiastic Customer Service Manager to lead the way at The Castle Leisure Centre.As Customer Service Manager, you’ll be at the heart of our mission to deliver exceptional experiences for every visitor. You’ll inspire and lead a dedicated team, ensuring seamless service and making every interaction count.Your key responsibilities will include:<ul><li>Motivating, mentoring, and managing a dynamic team with excellent communication and collaboration skills.</li><li>Creating innovative ways to enhance customer satisfaction and loyalty.</li><li>Resolving customer queries and complaints across multiple platforms with professionalism and care.</li><li>Collaborating with other managers to improve services and identify opportunities for growth.</li><li>Driving positive change and promoting a proactive, customer-first culture.</li></ul><h4>What We're Looking For</h4>We’re looking for someone who thrives in a fast-paced, customer-focused environment. You’ll bring:<ul><li>A Customer Service Level 2 qualification (or equivalent experience).</li><li>Proven experience in delivering exceptional customer service and managing teams in a customer-facing role.</li><li>A track record of achieving and exceeding targets.</li><li>Strong skills in using CRM systems to manage and forecast effectively.</li><li>A passion for resolving customer issues and identifying innovative solutions.</li><li>An enthusiasm for leisure services, with a commitment to promoting healthy lifestyles and reducing health inequalities across the borough.</li></ul><h4>Additional Information</h4>Closing date: Monday 21 July 2025Interview date: W/C 28 July 2025Southwark Leisure Services operates across several sites, seven days a week from early morning to late night. There is a requirement for the post holder on occasions, to work outside normal office hours and at different venues to meet the needs of the service.<ul><li>Job Type: Permanent, Full Time, 36 hours a week.</li><li>Some weekend and evening work will be required to meet service needs.</li><li>Southwark Council is committed to equality, diversity, and inclusion.</li></ul>Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2548520&amp;ptId=105619" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





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Southwark Council

Customer Service Manager

<h4>The Role</h4>Do you see yourself making a difference in your local community?Can you lead a high-performing team that supports some of our most vulnerable residents?Does the idea of contributing to a fair, efficient Adult Social Care service appeal to you?If yes, we have the perfect role for you!Our Adult Social Care Division is looking for a passionate and dedicated Client Finance Team Manager to join our amazing service and help make a difference today!About the Role:This is an exciting opportunity to lead the Charging Team within Southwark Council’s Personal Budgets and Client Finance Service. With a strong focus on financial assessments, the team plays a critical role in reviewing financial assessment forms, calculating client contributions, and ensuring residents receive fair and accurate decisions on their eligibility for council-funded care.As Client Finance Team Manager, you’ll be responsible for:<ul><li>Managing a team of seven Client Finance Caseworkers.</li><li>Overseeing the processing of new financial assessments and ensuring supporting evidence is collected.</li><li>Leading the review of historical cases to maintain accurate and up-to-date records.</li><li>Ensuring assessments are completed fairly, efficiently, and in line with legislation and council policy.</li><li>Contributing to Adult Social Care’s financial sustainability by ensuring accurate income collection.</li></ul>About You:We’re looking for someone with a strong understanding of financial assessment processes in Adult Social Care and the ability to lead and motivate a busy team. You’ll bring:<ul><li>Experience managing or supervising a finance or assessment-related team.</li><li>A clear understanding of personal budgets, charging policies, and relevant legislation.</li><li>Strong analytical, decision-making, and problem-solving skills.</li></ul><ul><li>Excellent communication and interpersonal skills.</li><li>A commitment to fairness, quality service delivery, and continuous improvement.</li></ul>About the Team:You’ll be joining a supportive and purpose-driven team at the heart of Southwark Council’s Adult Social Care Division, with a budget of over £120 million dedicated to improving lives in our community. Our Personal Budgets and Client Finance Service plays a vital role in ensuring equitable access to support and funding.At Southwark, we’re committed to development, collaboration, and inclusion. You’ll have access to professional growth opportunities, supportive leadership, and the chance to make a real impact.For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Deborah Greenwood at <a href="mailto:deborah.greenwood@southwark.gov.uk" target="_blank">deborah.greenwood@southwark.gov.uk</a>Additional Information:This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert close date: 11:59pm on 28th July 2025Shortlisting date/s: 29th July 2025Interview date/s: 7th August 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2545824&amp;ptId=105640" target="_blank">Client Finance Team Manager.docx</a></li></ul>





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361 Full time Jobs in Wembley, UK