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Apprentice Customer Services AssistantFixed Term, Full Time£14,567 per annum rising to £23,557 per annum on the second yearLocation: HarlowWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Fixed-base worker</a>Closing Date:14th July 2025About Us: Are you ready to take the first step into a rewarding career in Customer Services? Would you like to work within a friendly and supportive team who values your growth and development? Our Library team at Harlow are now recruiting for a confident, organised and enthusiastic individual, with a passion in providing excellent customer service to join their team as a Customer Services Apprentice. With comprehensive support throughout the apprenticeship leading to a nationally recognised qualification, this could be the perfect opportunity to kickstart your career! Please note that this role will require you to work on site and will include some weekend working. The estimated start date for this role will be mid August 2025. Benefits: <ul>
<li>Healthy work life balance. </li>
<li>Wide range of learning and development opportunities. </li>
<li>IT equipment and home-working equipment supplied. </li>
<li>26 days annual leave + bank holidays + choice to buy extra. </li>
<li>Generous Local Government Salary related pension scheme. </li>
<li>Access to hundreds of discounts and benefits through Essex Rewards. </li>
<li>Access to our health and wellbeing support platform with LifeWorks. </li>
<li>Up to 4 days per year Volunteering leave. </li>
<li>Complete a <a href="https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1" target="_blank"> Level 2 Customer Service Practitioner Apprenticeship </a> to earn a nationally recognised qualification. </li>
</ul> Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href="https://www.workingforessex.com/working-here/pay-reward/" target="_blank"> pay and reward </a> . What our Apprentice's say: "My apprenticeship experience has been a really valuable way to learn real life skills whilst engaging in a real work environment. There is so much variety to the work and no day is the same. I was initially sceptical about taking on an apprenticeship, but I feel they are the future of getting into work." "I love the apprenticeship process as you're getting paid as you learn. I have been able to make good connections with other employees and really good relationships throughout my journey so far. It's a great starting point to anyone who hasn't got a clear idea of what work they would like to pursue. Also, the apprenticeship allowed me to try multiple different types of jobs when opportunities came up, so I was able to see what I liked, and I was good at." The Role: As an Apprentice Customer Services Assistant, you will provide a high level of customer service, working with a wide range of customers, volunteers, stakeholders and partners. The role will involve welcoming and interacting with customers and identifying their individual needs. As an Apprentice, you will actively seek to meet those needs, providing a quality service which enables customers to make full use of the facilities available. This position will predominantly be based in Harlow Library, with the occasional need to travel to another library. About You: You will: <ul>
<li>Have a good level of computer literacy with MS office and the ability to learn and operate in-house systems and processes quickly. </li>
<li>Be able to work with a high level of speed and accuracy including experience of handling confidential and sensitive information. </li>
<li>Be able to communicate confidently and tailor your communication to meet the needs of the audience. </li>
<li>Be able to use your own initiative and work effectively as part of a team to resolve problems and meet desired outcomes. </li>
<li>Have an awareness of the services which public libraries, registration and the coroners service currently offer to customers. </li>
<li>Be able to understand the need to deliver a service which has our customers as the focus of activities. Therefore, experience working in a busy, customer facing environment would be an advantage. </li>
</ul> Essential Requirements for the role: <ul>
<li>You will need to be 16 years of age at the start of the apprenticeship. </li>
<li>You will need to have the right to work and study in England. </li>
<li>You will have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date. </li>
<li>You cannot have previously completed a qualification that is Level 2 or above in field that is related to Customer Services. </li>
<li>As apprentices have employed status you must have the right to permanently live, work and study in the UK. Apprenticeships are not covered by student visas. </li>
</ul> Please note that we must be provided with your education certificates at the final stage of the recruitment process. If you have international equivalent qualifications a NARIC Statement of Comparability must be provided. If you do not already hold one you can purchase online - you can find more information here <a href="https://enic.org.uk/Qualifications/SOC/Default.aspx" target="_blank"> Statement of Comparability (enic.org.uk). </a> What will you be doing? <ul>
<li>Understand the needs of customers and deliver the best possible outcomes through excellent customer service. </li>
<li>Provide support and training to customers using information communications technology (ICT) equipment and software. </li>
<li>Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion. </li>
<li>Oversee and provide customers with guidance in the use of self-service equipment. </li>
<li>Comply with the individual responsibilities for Health Safety &amp; Welfare in the workplace, including ensuring safeguarding children, in accordance with work role. </li>
<li>Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities. </li>
<li>Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation. </li>
<li>Contribute to the compilation of statistical returns, and any other general administrative duties. </li>
<li>Responsible for locking and unlocking, as necessary, acting as keyholder. </li>
<li>Specific individual and shared targets and objectives are defined annually within the performance management framework. </li>
</ul> Why Essex? To read more about us please visit: <a href="https://workingforessex.com/role/climate-environment-and-customer-services" target="_blank"> Climate, Environment and Customer Services - Working for Essex </a> <a href="https://workingforessex.com/working-here/entry-to-work" target="_blank"> Entry to work - Working for Essex </a> As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank"> Everyone's Essex </a> . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank"> Nolan principles </a> , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. How to apply: Start your journey within the Essex Libraries Team by clicking the APPLY button now! If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a> work.placements@essex.gov.uk </a> . As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank"> https://www.gov.uk/dbs-update-service </a> . Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank"> The Essex Talent Community </a> . Additional Information: If you have queries on this role or require anything further, please email <a> work.placements@essex.gov.uk </a> Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank"> Facebook </a> , <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank"> Instagram </a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank"> LinkedIn </a> . Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank"> careers page </a> . Downloads <a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank"> Pay and Reward </a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank"> Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank"> About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank"> Organisation Behaviours </a>

Apprentice Customer Services Assistant

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Youth Support Worker In TrainingPermanent, Full TimeFrom £24,786 to £25,115 per annum + £924 fringe allowanceLocation: HarlowWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Community-based worker</a>Closing Date: 15th July 2025About Us: Are you looking for a new opportunity to combine paid work with study and achieve a qualification? Do you have a passion to help and support young people? This could be the opportunity you are looking for! We are currently seeking a Youth Support Worker in Training to support the development of youth work in the community. On the job training alongside a formal qualification for a Youth Support Worker Level 3 will be provided. Based at Goodman House in Harlow, you will work with local youth work teams including volunteers in community youth clubs, areas covered to include Epping Forest, Uttlesford and Harlow. Mobile and flexible working requirements: must be available for evenings and weekends. Benefits: <ul>
<li> Healthy work life balance. </li>
<li>Wide range of learning and development opportunities. </li>
<li> IT equipment and home-working equipment provided. </li>
<li>30 days annual leave + bank holidays + option to purchase extra. </li>
<li> Generous pension scheme. </li>
<li>Access to hundreds of discounts and benefits through Essex Rewards. </li>
<li>Access to our health and wellbeing support platform with LifeWorks. </li>
<li>Disability Confident Leader: we're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. </li>
<li> Up to 4 days per annum volunteering leave. </li>
<li>Employee support networks, to ensure everyone in treated with dignity and respect. </li>
<li> Study towards a <a href="https://www.instituteforapprenticeships.org/apprenticeship-standards/st0906-v1-0" target="_blank"> Level 3 Youth Support Worker </a> qualification </li>
</ul> Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href="https://www.workingforessex.com/working-here/pay-reward/" target="_blank"> pay and reward </a> . What our Apprentice's say: "I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and minimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to start your career and get your foot in the door with your local council/ government" "As an apprentice currently working at Essex County Council, I can confirm that it is a very rewarding role. I'm proud to be a part of this team and you will be too" The Role: Working four days face to face with young people as part of a team and one day for learning and development, you will ensure young people have positive experiences, by working with them to identify what's important to them and then being part of developing good youth work activities. You will work with local youth work teams including volunteers in community youth clubs across the south Essex area. You will need to be someone who can focus on putting young people at the heart of your work. Working flexible hours, including evenings, weekends and residentials, you will be supported by an experienced team of youth workers in a variety of youth work settings. To read more about Youth Services, please visit: <a href="https://www.workingforessex.com/role/education?source=workingforessex.com" target="_blank"> Education </a> About You: You will: <ul>
<li>Be passionate about supporting young people. </li>
<li>Have a good level of numeracy and literacy (grade C GCSE or equivalent). </li>
<li>Experience of working with young people and communities is an advantage. </li>
<li>Have the ability to work across Essex as per service needs. </li>
<li>Have the ability to undertake evening, weekend and residential work as required to meet service needs. </li>
<li>Be able to build relationships and relate well to people. </li>
<li>Motivate young people and facilitate young people's learning. </li>
<li>Be able to work in a changing environment. </li>
<li>Be committed to challenging prejudice and ignorance. </li>
<li>Have the ability to develop work with young people to achieve planned outcomes. </li>
<li>Work together as part of a team. </li>
</ul> Essential Requirements for the role: <ul>
<li>Functional Skills Level 1 in Maths and English (or equivalent), which is a Grade D/E or 2/3 to begin the apprenticeship. </li>
<li>Ability to reach a Level 2 Functional Skills in both Maths &amp; English by the End Point Assessment (EPA), if you do not already have this. </li>
<li>This job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means. </li>
</ul> What will you be doing? <ul>
<li>Identify areas of need and opportunity within the community where a youth work programme can be identified to support the development of youth provision delivered by the community. </li>
<li>Support the commissioning of services by working with the community to enhance their skills so they can be more independent in design and delivery of services. </li>
<li>Negotiate with young people and their communities on their involvement in the programme planning, implementation and evaluation. </li>
<li>Contribute to and promote the programme to ensure that opportunities are accessible to all who wish to become involved. </li>
<li>As part of the team involve young people in the decision-making processes whereby individuals and groups take on responsibilities for themselves and others in their project and the wider community. </li>
<li>As part of the team respond to individual and group needs, this includes issues affecting young people, promoting self-awareness and self-esteem. </li>
<li>To deliver or support the direct delivery of youth work programmes as may be required, to include residential experiences for young people. </li>
<li>Take part in management supervision and the staff performance management scheme, to identify priorities and learning needs and to be responsible for the learning and development of self and to complete all required training and accreditation within 18 months of starting employment. </li>
<li>Follow Child Protection Guidelines and report any concerns using the correct procedure and comply with individual responsibilities for staff and young people, in accordance with work role, for health and safety in the workplace. </li>
<li>Ensure all duties and services provided are in accordance with the County Council Equal Opportunities Policy and Practice. </li>
<li>Undertake any other reasonable duties commensurate with the level and accountabilities of the post as directed by the Youth Work Commissioner. </li>
</ul> How to apply: Start your journey within Youth Services by clicking the APPLY button now! Why Essex? To read more about us please visit: <a href="https://workingforessex.com/role/education" target="_blank">Education</a> <a href="https://workingforessex.com/working-here/entry-to-work" target="_blank"> Entry to work - Working for Essex </a> As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank"> Everyone's Essex </a> . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank"> Nolan principles </a> , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. How to apply: Start your journey within Essex Youth Service by clicking the APPLY button now! If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a> work.placements@essex.gov.uk </a> . As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank"> https://www.gov.uk/dbs-update-service </a> . Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank"> The Essex Talent Community </a> . Additional Information: If you have queries on this role or require anything further, please email <a> work.placements@essex.gov.uk </a> Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank"> Facebook </a> , <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank"> Instagram </a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank"> LinkedIn </a> . Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank"> careers page </a> . Downloads <a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank"> Pay and Reward </a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank"> Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank"> About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank"> Organisation Behaviours </a>

Youth Support Worker In Training

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Waste Review Assessment and Engagement Officer - Braintree District CouncilBraintree District CouncilFixed Term, Full Time£30,313 to £34,612 per annumLocation: BraintreeClosing Date: 13th July 2025 Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit this Waste Review Assessment and Engagement Officer To Apply for this role please click here: <a href="https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&amp;VACANCY_ID=558126JiHn" target="_blank"> Waste Review Assessment and Engagement Officer </a> The Opportunity:We have an exciting opportunity for a Waste Review Assessment &amp; Engagement Officer to join our Operations team on a 12-month fixed term contract.The Waste Review is part of the Simpler Recycling legislation that is due to be fulfilled by April 2026 for residential waste collections and recycling at flats within the District. The implementation of this change is being delivered by a Council wide Project Team and managed and delivered via the Operations Service.Working across the District, you will support the development and implementation of the Review by identifying risks, issues and opportunities, collating research and ensuring residents and stakeholders are kept informed and engaged.You will support with the design and delivery of community campaigns, engaging directly with the public and creating, editing and distributing content for newsletters, emails and social media.You will also work with residents, visiting properties to assess their needs and requirements for additional waste collection receptacles, and undertake site assessments throughout the District.Agile/hybrid working is supported, subject to the requirements of the role.Experience:It is an essential requirement that you have some demonstrable experience of data collation, input and analysis with the ability to report back meaningful and detailed information to support the Project Team.Strong administration skills and IT skills are essential. You must have proven customer service experience and be able to deal with stressful and emotive situations, remaining highly professional and polite.You will have excellent customer service skills and experience of working in customer relations or a customer facing role. You will be personable and approachable, as well as having experience of working in a busy environment with the ability to promote Simpler Recycling at every opportunity.To be successful in joining our team you will need to be a team player with strong interpersonal and organisational skills and an enthusiastic approach to challenges.The post will be based around the District for a substantial part of the working week, so use of your own vehicle will be requiredAccountabilities:· Working across the district directly with residents and stakeholders to deliver and collate key research and develop feedback on learnings that will inform the waste review.· To identify risks, issues and opportunities by undertaking site assessments across the district to effectively inform the direction of the waste review.· Visit properties and, where necessary, engage with households to establish any potential additional considerations required to enable delivery of the waste review outcomes.· Support the implementation of comprehensive communications related to business goals and ensure delivery of all relevant project milestones within the timeline.· Participate in the design and delivery of campaigns within the community, engaging directly with the public, measuring the effectiveness and analysing impact to ensure approaches are altered, as required.· To work with the project teams and other stakeholders to support development and implementation of the Waste Service Review and any relevant project strategies and plans.· Proactively contribute to, and support, delivery of communication plans.· Create, edit, and distribute high-quality content for various communication channels, including newsletters, internet, emails, and social media.· Assist in managing communications during critical milestones, ensuring timely and accurate information dissemination.· Support the collation of stakeholder feedback and identify areas for improvement.· Encourage best practice and innovation by benchmarking and understanding current trends and new developments in communication and areas relevant to waste services.· Ensure all communications are consistent with the Council's policies and values.· Support the tracking and analysis of communication initiatives, providing regular reports and recommendations for improvement.Why choose Braintree District Council?Braintree District Council is an ambitious and forward-thinking authority with a vision of creating a great place for our residents and businesses.As a Council our role is as a guardian of the place and its people; where residents live well in healthy and resilient communities; a well-connected district with high-quality homes delivered with the infrastructure and a place which attracts and provides good employment opportunities.We are becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community and are committedBraintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are:<ul>
<li>Flexible working</li>
<li>Free parking</li>
<li>Local government pension scheme</li>
<li>Learning and development for all staff</li>
<li>Staff recognition schemes</li>
</ul>· Extensive health and wellbeing programme including discounted gym membership.For an informal chat about this role, please contact Marie Lamb on 01376 552525 or e mail <a> marie.lamb@braintree.gov.uk </a> .To apply, click here: <a href="https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&amp;VACANCY_ID=558126JiHn" target="_blank"> Waste Review Assessment and Engagement Officer </a> Closing date for receipt of applications: Midnight on Sunday 13th July 2025. Please Note-Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council.*To apply, click here: <a href="https://ce0144li.webitrent.com/ce0144li_webrecruitment/wrd/run/ETREC179GF.open?WVID=889743G1EE&amp;VACANCY_ID=558126JiHn" target="_blank"> Waste Review Assessment and Engagement Officer </a>

Waste Review Assessment and Engagement Officer

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If you are interested in this position, please can you send your CV and cover letter to Hilary Jarrett-Firat - <a href="mailto:Hilary.Jarrett-Firat@localgoveasteng.gov.uk" target="_blank">Hilary.Jarrett-Firat@localgoveasteng.gov.uk</a>



Essex County Council on behalf of Local Government East.
Local Government East is offering an opportunity for a commercially minded professional who thrives on building strong relationships, managing projects, and delivering high-quality services to be part of our forward-thinking, member-led organisation. You will be offered true flexible working, a supportive team environment and the opportunity to play a key role in supporting the councils in our region.
About the Role
This is a pivotal role within our small, dynamic team, reporting to the Head of Communications and Commercial Services. You’ll take day-to-day responsibility for the smooth operation of the Talent Bank – liaising with clients and associates, developing project proposals, scoping consultancy assignments, and supporting our high standards of customer service and financial governance.
You’ll also contribute to our communications work and support continuous improvement across our commercial services.
Hybrid role - with occassional attendance at West Suffolk House (Bury St Edmunds).
Key Responsibilities
<ul>
<li>Coordinate consultancy projects via the LGE Talent Bank – from initial enquiry to delivery and evaluation</li>
<li>Negotiate and manage consultancy agreements, rates, and project terms</li>
<li>Maintain and grow our pool of Talent Bank Associates</li>
<li>Oversee project and client relationship management, ensuring high standards of service</li>
<li>Support commercial reporting, billing, and financial accuracy</li>
<li>Produce communications content and briefings related to our commercial services</li>
<li>Line manage and support the Office Administrator</li>
<li>Contribute to innovation and improvement in our commercial offer</li>
</ul>
About You
We are looking for someone with strong project coordination and stakeholder management experience, who is confident in a commercial environment. You will have a great eye for detail, a solutions-focused approach, and an ability to work well with a wide range of internal and external partners.
You will ideally bring:
<ul>
<li>A relevant qualification (e.g., Business Studies, Marketing) or equivalent experience</li>
<li>Proven experience managing projects and commercial services</li>
<li>Strong interpersonal and communication skills, including tact and diplomacy</li>
<li>A track record of building strong customer and supplier relationships</li>
<li>Confidence in negotiating terms and managing commercial risk</li>
<li>Strong IT and CRM system skills</li>
<li>High numeracy and attention to detail</li>
<li>An understanding of or experience within local government or consultancy is desirable</li>
</ul>
What We Offer
<ul>
<li>A collaborative and inclusive working environment</li>
<li>Opportunities for personal development and professional growth</li>
<li>Flexible working arrangements and a strong commitment to work-life balance</li>
<li>The chance to make a meaningful contribution to local government across the East of England</li>
</ul>
Our Values :
At Local Government East we are:
<ul>
<li>Resilient – we can adapt to change. We support each other and our member authorities to respond to change. We share knowledge, equip and develop our people. We understand the need to adapt our actions and behaviours in response to a changing climate.</li>
<li>Inclusive – we are an inclusive workplace where employees are respected, involved, have a sense of belonging and are valued for the experiences they bring.</li>
<li>Supportive – of each other, our members and of all with whom we work.</li>
<li>Empowering – we trust our people to do their jobs and provide the support and environment they need to thrive. We work in an agile and flexible way, recognising that people have different needs. We take an outcomes-based approach.</li>
</ul>
Ready to apply? If you are excited about this opportunity and want to be part of our innovative and values-led team, we’d love to hear from you.
Application deadline: July 16th Interviews to be held August 7th /8th

Commercial Services Coordinator - Local Government East

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Shared Service Manager (Waste) North Herts CouncilNorth Herts CouncilPermanent, Full Time£52,866 - £61,866 per annum, plus car allowance (pay award pending)Location: BuntingfordClosing Date: 14th July 2025 Essex County Council are delighted to be advertising on behalf of North Herts Council for the role of <a href="https://www.north-herts.gov.uk/shared-service-manager-waste" target="_blank">Shared Service Manager - Waste | North Herts Council</a> The Role <h2> East and North Herts Councils have a brand-new shared waste, recycling and street cleansing contract in place and are also rolling out an ambitious service change this summer. This is a fantastic opportunity for an ambitious waste professional to lead the service at the start of this new era, with responsibility for both Councils' waste, recycling and street cleansing services. </h2>The Experience You Will Bring <h2> You will be an experienced and committed waste leader, with significant experience of managing large contracts and budgets, as well as the ability to lead major projects and procurements. You will have significant experience of developing policies and strategies and of successful performance management. You will have excellent technical knowledge of waste and be our subject expert. </h2><h2> You will have the skills to lead and motivate a high performing team, ability to work in partnership with stakeholders and have a customer focused attitude. </h2><a href="https://www.north-herts.gov.uk/about-us" target="_blank"> About Us </a> North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together. Why work with us? We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and we encourage applicants from diverse backgrounds with a wide range of talents. We are dedicated to promoting a healthy work/life balance, valuing our employees, and enabling them to make a difference to the local community. Please note that all our vacancies require you to live and work in the UK, and selection interviews are face to face in our Letchworth offices or other nearby council sites. At North Herts Council we are proud to be a Disability Confident employer and we guarantee an interview to anyone disclosing a disability whose application meets the minimum requirements for the job. Our benefits include: <h2> · Flexible working options including flexi-time scheme and home-working </h2><h2> · Continued professional development supported and professional subscriptions paid </h2><h2> · Local Government Defined Benefit Pension Scheme (19.5% employer contribution) </h2><h2> · Generous annual leave, including Christmas close-down period </h2><h2> · Occupational sick pay </h2><h2> · Free parking permit for office use </h2><h2> · Discounts, including 50% off NHC gym membership </h2>What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via <a href="https://www.north-herts.gov.uk/shared-service-manager-waste" target="_blank"> Shared Service Manager - Waste | North Herts Council </a> Please note that we do not accept CV applications, either on their own or accompanying application forms. Therefore, please ensure that all relevant information is provided on the application form on the NHC job pages. If you would like an informal chat about the post, please contact Sarah Kingsley, Director - Environment, on 01462 474552 *Please apply via <a href="https://www.north-herts.gov.uk/shared-service-manager-waste" target="_blank"> Shared Service Manager - Waste | North Herts Council </a>

Shared Service Manager (Waste) North Herts Council

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Please apply online via the quick apply link provided.
No CV required



Charity Retail eBay Volunteer &nbsp; Be there when it matters as a Sue Ryder Volunteer
As a Retail eBay Volunteer in one of our Sue Ryder charity shops, you will identify and research a range of products that have been donated ready to be listed on the Sue Ryder eBay page to maximise revenue.
This role requires a keen eye for items that can make more online than in the shop. In this role you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work.
The Role: • Researching and value items • Photograph items to sell • Preparing items for dispatch to the ebay hub • Sorting, labelling, pricing of stock • Write descriptions for item listings • Greeting and helping customers • Light cleaning/tidying duties to keep the shop inviting and well presented
 About you: • Enjoy helping and engaging with customers • Competent with IT &amp; a good level of literacy • Ability to work as part of a team • Reliable • Have similar experience using eBay or equivalent Ecommerce platforms. &nbsp; Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.
We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.&nbsp; &nbsp; Please note - we do have a minimum age requirement in our shops of 18.&nbsp;
About Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. &nbsp; We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. &nbsp; *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* &nbsp; If you have any questions, please contact our team at&nbsp; <a href="mailto:volunteer.recruitment@sueryder.org" target="_blank">volunteer.recruitment@sueryder.org</a>&nbsp; or visit:&nbsp; <a href="http://www.sueryder.org" target="_blank">www.sueryder.org</a>

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