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<ul></ul>

Please apply online via the link provided.




<h3>About Haringey</h3>
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
<h3>About the role</h3>
The TA Placement Team is a vital part of the Council’s statutory homelessness functions. Our aim is to provide suitable interim and temporary accommodation to all customers that qualify for it, while also being transparent, visible and robust in our decision making and allocations. Haringey Council wants to meet the needs of our applicants at every stage of their involvement with us.
You will be joining a dedicated, responsive and caring team that has depths of experience and cares about the wellbeing and safeguarding of our customers.
<h3>About you</h3>
You will have experience working in a high pressure environment where problems need to be solved quickly, building positive relationships with other teams and services that contribute to the effective management of the team along the way. Excellent knowledge of homelessness legislation, particularly as it pertains to s188 and s193 of the Housing Act 1996 is essential, with this knowledge being shared with the team to ensure best practice is maintained.
<h3>Working for Haringey</h3>
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.&nbsp;
Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.
Additionally, we are aware that automated emails may end be diverted through to junk email folders.&nbsp; Please continue to check these through the application process.&nbsp; If you have any questions about the status of you application please contact&nbsp;<a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

<h3>Attachments</h3>
<ul>
<li><a href="https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&amp;nDocumentID=488615&amp;ptId=12109" target="_blank">JE1267 TA Placement Team Manager_.04.04.2025_v1_Accs.pdf</a></li>
</ul>

Temporary Accommodation Rehousing Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8501/Administration_Assistant_-_Prop___Estates_-_JD_and_PersonSpec_200625.pdf" target="_blank">Administration_Assistant_-_Prop___Estates_-_JD_and_PersonSpec_200625</a></li>
</ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



Join Our Dynamic Property and Estates Team!
Are you ready to take on a role that’s both exciting and rewarding? At Tunbridge Wells Borough Council, our Property and Estates Service is at the heart of delivering the Council’s ambitious Strategic Plan. We’re on a mission to maximise the potential of our property portfolio—and we want you to be part of it.
We’re looking for a proactive and organised&nbsp;Administration Assistant&nbsp;to join our dedicated team of surveyors and architects. This is a fantastic opportunity to support the strategic and operational management of the Council’s property assets, contributing to projects that include development, rationalisation, redevelopment, and refurbishment.
What you’ll bring:
<ul>
<li>Experience in a fast-paced, customer-focused environment</li>
<li>Strong administrative skills and the ability to support a multi-disciplinary team</li>
<li>Confidence using database systems and managing information accurately</li>
<li>Excellent attention to detail and the ability to prioritise your workload</li>
<li>A friendly, team-oriented approach with great communication skills</li>
</ul>
Customer service is a key part of this role—you’ll be the first point of contact for queries from the public, elected Members, consultants, and internal services.
What we offer:
<ul>
<li>
22 days’ holiday (rising to 27 with 5 years' continuous LG service) + UK bank holidays + 3 extra days in December
</li>
<li>
Generous Local Government Pension Schemey</li>
<li>
Hybrid working to support work/life balance</li>
<li>
Free parking near the Town Hall</li>
<li>
Free tea, coffee and wellbeing perks like an EAP (Employee Assistance Programme), flu jabs, eyecare vouchers and more</li>
<li>
Ongoing training and development opportunities to support your career growth</li>
</ul>
For full details of the role and what we’re looking for, please see the Job Description and Person Specification below.
Interested? For an informal chat about the role, please contact Jonathan White - email:&nbsp; <a href="mailto:jonathan.white@tunbridgewells.gov.uk" target="_blank">jonathan.white@tunbridgewells.gov.uk</a>
Interviews:&nbsp;Friday, 25 July 2025

Tunbridge Wells Borough Council

Administration Assistant

<ul></ul>





<h2>Job introduction</h2>
Are you an experienced professional with a strong background in damp and condensation repairs? Can you identify remedial action for damp and mould managing any works through to completion? Do you have a passion for leading teams and delivering high-quality service in residential property maintenance?&nbsp;
If so, our roles for 2 x skilled and motivated Supervisors within the busy Repairs and Maintenance Department may be of interest to you.
For an informal discussion, please contact Brendon Ford – Interim Operations Manager - <a href="mailto:Brendon.Ford@brighton-hove.gov.uk" target="_blank">Brendon.Ford@brighton-hove.gov.uk</a> or Sam Crick - Operations Manager - <a href="mailto:Sam.Crick@brighton-hove.gov.uk" target="_blank">Sam.Crick@brighton-hove.gov.uk</a>
<h2>About the role</h2>You will be working within our Repairs &amp; Maintenance Service to deliver repairs across multiple sites and trades and will be responsible for supervising several trades teams who deliver high standard repairs to Housing properties across the City. You will have excellent customer service skills and the ability to mentor and lead tradespeople and contractors, providing support and supervision and managing all aspects of health and safety, technical compliance and line management.The service currently has a backlog of outstanding repairs and you will play a key role in tackling this work and being proactive in motivating the teams to achieve targets and deadlines to realise these goals.This is an opportunity to develop your line management skills whilst supporting a diverse team of tradespeople. Our focus on customer service makes this work rewarding as we are able to deliver housing improvements to residents across our city.We are looking for experienced and enthusiastic trade supervisors with backgrounds in damp and condensation.In return for your skills and hard work, we offer:<ul>
<li>A standard working week of 42.5 hours per week Monday – Friday 08.00 – 17.00</li>
<li>A full induction with job shadowing and on-going mentoring and development</li>
<li>Paid annual leave</li>
<li>Pension scheme</li>
<li>Use of a fleet vehicle for work</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is term-time only. For part time applicants, where your working week is less than the council’s basic 37 hour week, contracted overtime rated pay will not form part of your working hours. This is because overtime rated pay is payable for hours worked in excess of the council’s basic 37 hour week. Your starting salary will be pro rata based on the basic annual salary elements of pay between £38,626 &amp; £41,511.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Damp & Condensation Team - Supervisor

<ul></ul>





<h2>Job introduction</h2>
Are you passionate about creating healthier living environments and solving building issues? We are seeking skilled and detail-oriented Damp Technicians to join our team. In this vital role, you will be responsible for identifying, diagnosing, and thoroughly washing down and cleaning mould affected surfaces to ensure the safeguarding of residents’ health.
For an informal discussion, please contact Brendon Ford – Interim Operations Manager - <a href="mailto:Brendon.Ford@brighton-hove.gov.uk" target="_blank">Brendon.Ford@brighton-hove.gov.uk</a> or Sam Crick - Operations Manager - <a href="mailto:Sam.Crick@brighton-hove.gov.uk" target="_blank">Sam.Crick@brighton-hove.gov.uk</a>
<h2>About the role</h2>As a Damp Technician, your primary duties will include conducting thorough inspections to determine the root causes of damp and mould, recommending effective remedial solutions, and carrying out treatments to eliminate mould and prevent recurrence. You must be confident using digital IT software’s to write reports that can be shared with residents as well as carry out stock condition surveys.Principal accountabilities<ol>
<li>Attend tenanted properties to thoroughly assess and identify causes of damp and mould attributed to rising damp, penetrating damp, condensation, or other factors using knowledge and experience.</li>
<li>Responsible for preparing accurate reports detailing defects found and generating specifications for remedial measures required to resolve the causes of damp and mould and repair any damage caused.</li>
<li>Carry out thorough washdown and cleaning treatments whilst on site to mitigate immediate health risk for tenants in situ.</li>
<li>Responsible for advising tenants on environmental factors that contribute to excess moisture production and advise on changes to reduce the risk of condensation/mould.</li>
<li>Survey for presence or lack of methods of ventilation (or lack thereof) and specify any upgrades or new installations required.</li>
<li>Identify high risk situations and vulnerabilities, recommending and supporting decants if unavoidable through the implementation of reasonable and appropriate mitigation strategies.</li>
<li>Clearly communicate details with office staff to ensure appropriate works are raised with the suitable urgency.</li>
<li>Responsible for maintaining accurate records of inspections, findings, treatments, and follow-up actions.</li>
<li>Ensure compliance and adherence to H&amp;S regulations, BHCC standard operating procedures, BHCC values and quality assurance. Adhere to COSHH (Control of Substances Hazardous to Health) and ensure diligent and proper use of provided PPE, especially when using substances identified under COSHH. Attend and actively participate in all meetings and training sessions (including Tool Box Talks) as required.</li>
<li>Providing a positive customer experience including but not limited to adopting a professional, helpful approach with service users and all other internal and external customers, exhibiting a professional appearance and attitude, displaying BHCC ID badges when attending to works, maintaining condition of vehicles, driving and parking courteously.</li>
<li>Process all activities electronically or manually as required. This includes but is not limited to completing risk assessments, worksheets, timesheets, photographic evidence of works before/during and after, van stock replenishment, booking of annual leave, vehicle inspections and writing reports on works required or completed as necessary. &nbsp;</li>
<li>Utilise and maintain existing van stock or collect materials, as and when required, to meet works order requirements, in accordance with standard operating procedures.</li>
</ol> In return for your skills and hard work, we offer:<ul>
<li>A standard working week of 42.5 hours per week Monday – Friday 08.00 – 17.00</li>
<li>A full induction with job shadowing and on-going mentoring and development</li>
<li>Paid annual leave</li>
<li>Pension scheme</li>
<li>Use of a fleet vehicle for work</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/cv-guidance" target="_blank">CV guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is term-time only. For part time applicants, where your working week is less than the council’s basic 37 hour week, contracted overtime rated pay will not form part of your working hours. This is because overtime rated pay is payable for hours worked in excess of the council’s basic 37 hour week. Your starting salary will be pro rata based on the basic annual salary elements of pay between £33,366 &amp; £37,938.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Damp and Mould Technician

<ul></ul>

Please apply online via the link provided.



<h2>Advert Text</h2>
About the role
As a Benefits Officer in Merton's Benefits Service, you will play a key role in supporting residents assessing entitlement to Housing Benefit, Council Tax Support and Discretionary awards. Merton has a very experienced team of benefits officers and we’re looking for enthusiastic and driven individuals to join our teams.
The successful candidate will be dealing with customer and other stakeholder enquiries; giving advice, information and assistance in person, by phone, letter and / or other electronic methods.&nbsp;
About you
You will have:
<ul>
<li>Experience of working in a Housing Benefit team at a local Authority.</li>
<li>An in depth knowledge of&nbsp;Housing Benefit regulations, Council Tax Support and a working knowledge of national welfare benefits.</li>
<li>Excellent IT skills and experience of effectively using MS Office software such as Word, Excel and Outlook (or equivalent).</li>
<li>Excellent written and verbal communication skills with experience of delivering a front line service in a Benefits environment.</li>
<li>An eye for detail and accuracy with excellent numeracy skills.</li>
<li>A proven team player with an ability to form strong working relationships with colleagues.&nbsp;</li>
</ul>
What we offer
Based at the Civic Centre in Morden, Merton Council offers much more than just a competitive salary. We believe in supporting our staff, fostering an inclusive and collaborative environment, and creating opportunities for personal and professional growth. Here’s what you can expect when you join us:
<ul>
<li>A competitive salary&nbsp;and membership of the&nbsp;Local Government Pension Scheme.</li>
<li>Excellent holiday entitlement, including paid leave for new grandparents and an additional day off for your birthday!</li>
<li>A focus on development.</li>
</ul>
Working for Merton Council
Merton is a dynamic and thriving borough, offering a unique blend of urban and green spaces, with Wimbledon’s world-renowned tennis courts and bustling local high streets. As part of our team, you’ll be joining an organisation that is driven by our shared values and commitment to the future of Merton.
At Merton Council, we are Merton United—One Borough, One Team. We are committed to nurturing civic pride, building a sustainable future, and creating a borough where sport and active living are at the heart of our communities.
We pride ourselves on creating a workplace that encourages creativity, supports wellbeing, and delivers real, tangible impacts in the community. Our values are:
<ul>
<li>We trust each other</li>
<li>We lead with integrity</li>
<li>We value inclusion</li>
<li>We collaborate</li>
<li>We create new things</li>
<li>We are proud</li>
</ul>
Join Merton Council and become part of a forward-thinking team that truly makes a difference to the people who live and work in the borough. For more details about Merton see our&nbsp;<a href="https://www.merton.gov.uk/jobs/working-us" target="_blank">Jobs page</a>.
For an informal chat about the role, please contact <a href="mailto:jane.haylor@merton.gov.uk" target="_blank">jane.haylor@merton.gov.uk</a> or <a href="mailto:wendy.robinson@merton.gov.uk" target="_blank">wendy.robinson@merton.gov.uk</a>&nbsp;
Documents
<ul>
<li><a href="https://jobs.merton.gov.uk/wd/plsql/wd_portal.view_blob?p_web_site_id=6495&amp;p_web_page_id=587683&amp;p_type=JOBDOC&amp;p_id=535328&amp;p_show=N" target="_blank">Job Description and Person Specification</a></li>
</ul>

London Borough of Merton

Benefits Officer

We are looking for an enthusiastic and motivated individual to join our busy Revenues &amp; Benefits Team on a permanent full-time contract.About the roleYou will be responsible for providing vital admin support for the Benefits Team including ensuring daily correspondence/emails are documented correctly and index evidence and information that has been provided in support of benefit claims. You will receive full training to work towards becoming a Benefits Assessment Officer.Deal with customer enquiries via telephone, email and in person at our reception desk.This position requires a DBS check.Who we’re looking forWe’d love to hear from you if you:<ul><li>Have current experience of working within an office environment.</li><li>Have a good standard of education, including literacy and numeracy skills.</li><li>Have excellent customer service and communication skills, in person, in writing and on the telephone.</li><li>Are highly organised and able to work without much supervision.</li><li>Are comfortable working in a team and working flexibly to support your colleagues.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority.We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.We are conveniently located close to Oxted Station and have some on-site parking.In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.Want to know more?If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Alan Godfrey at <a href="mailto:agodfrey@tandridge.gov.uk" target="_blank">agodfrey@tandridge.gov.uk</a> or call on 01883 722000. Local Government ReorganisationSurrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc<ul></ul>

Benefits Assessment Trainee Officer

<h4>What You'll Be Doing</h4>Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of leisure services and make a real difference in your community?Southwark Council is offering an exciting opportunity to be part of our brand-new leisure service, empowering residents to lead healthier, happier lives. We’re looking for a dynamic and enthusiastic Customer Service Manager to lead the way at The Castle Leisure Centre.As Customer Service Manager, you’ll be at the heart of our mission to deliver exceptional experiences for every visitor. You’ll inspire and lead a dedicated team, ensuring seamless service and making every interaction count.Your key responsibilities will include:<ul><li>Motivating, mentoring, and managing a dynamic team with excellent communication and collaboration skills.</li><li>Creating innovative ways to enhance customer satisfaction and loyalty.</li><li>Resolving customer queries and complaints across multiple platforms with professionalism and care.</li><li>Collaborating with other managers to improve services and identify opportunities for growth.</li><li>Driving positive change and promoting a proactive, customer-first culture.</li></ul><h4>What We're Looking For</h4>We’re looking for someone who thrives in a fast-paced, customer-focused environment. You’ll bring:<ul><li>A Customer Service Level 2 qualification (or equivalent experience).</li><li>Proven experience in delivering exceptional customer service and managing teams in a customer-facing role.</li><li>A track record of achieving and exceeding targets.</li><li>Strong skills in using CRM systems to manage and forecast effectively.</li><li>A passion for resolving customer issues and identifying innovative solutions.</li><li>An enthusiasm for leisure services, with a commitment to promoting healthy lifestyles and reducing health inequalities across the borough.</li></ul><h4>Additional Information</h4>Closing date: Monday 21 July 2025Interview date: W/C 28 July 2025Southwark Leisure Services operates across several sites, seven days a week from early morning to late night. There is a requirement for the post holder on occasions, to work outside normal office hours and at different venues to meet the needs of the service.<ul><li>Job Type: Permanent, Full Time, 36 hours a week.</li><li>Some weekend and evening work will be required to meet service needs.</li><li>Southwark Council is committed to equality, diversity, and inclusion.</li></ul>Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2548520&amp;ptId=105619" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





<ul></ul>

Southwark Council

Customer Service Manager

<h4>The Role</h4>Do you see yourself making a difference in your local community?Can you lead a high-performing team that supports some of our most vulnerable residents?Does the idea of contributing to a fair, efficient Adult Social Care service appeal to you?If yes, we have the perfect role for you!Our Adult Social Care Division is looking for a passionate and dedicated Client Finance Team Manager to join our amazing service and help make a difference today!About the Role:This is an exciting opportunity to lead the Charging Team within Southwark Council’s Personal Budgets and Client Finance Service. With a strong focus on financial assessments, the team plays a critical role in reviewing financial assessment forms, calculating client contributions, and ensuring residents receive fair and accurate decisions on their eligibility for council-funded care.As Client Finance Team Manager, you’ll be responsible for:<ul><li>Managing a team of seven Client Finance Caseworkers.</li><li>Overseeing the processing of new financial assessments and ensuring supporting evidence is collected.</li><li>Leading the review of historical cases to maintain accurate and up-to-date records.</li><li>Ensuring assessments are completed fairly, efficiently, and in line with legislation and council policy.</li><li>Contributing to Adult Social Care’s financial sustainability by ensuring accurate income collection.</li></ul>About You:We’re looking for someone with a strong understanding of financial assessment processes in Adult Social Care and the ability to lead and motivate a busy team. You’ll bring:<ul><li>Experience managing or supervising a finance or assessment-related team.</li><li>A clear understanding of personal budgets, charging policies, and relevant legislation.</li><li>Strong analytical, decision-making, and problem-solving skills.</li></ul><ul><li>Excellent communication and interpersonal skills.</li><li>A commitment to fairness, quality service delivery, and continuous improvement.</li></ul>About the Team:You’ll be joining a supportive and purpose-driven team at the heart of Southwark Council’s Adult Social Care Division, with a budget of over £120 million dedicated to improving lives in our community. Our Personal Budgets and Client Finance Service plays a vital role in ensuring equitable access to support and funding.At Southwark, we’re committed to development, collaboration, and inclusion. You’ll have access to professional growth opportunities, supportive leadership, and the chance to make a real impact.For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Deborah Greenwood at <a href="mailto:deborah.greenwood@southwark.gov.uk" target="_blank">deborah.greenwood@southwark.gov.uk</a>Additional Information:This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert close date: 11:59pm on 28th July 2025Shortlisting date/s: 29th July 2025Interview date/s: 7th August 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2545824&amp;ptId=105640" target="_blank">Client Finance Team Manager.docx</a></li></ul>





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Client Finance Team Manager

<h4>Why Southwark?</h4>We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.<h4>What You'll Be Doing</h4>The Role:An exciting opportunity has arisen in the No Recourse to Public Funds (NRPF) team for those committed to making Southwark a safer and healthier place to live, work and visit.Based in Southwark Council’s No Recourse to Public Funds (NRPF) team, and reporting to the NRPF Team Leader, you will be responsible for assessing clients that approach the council for support.Your leadership of a rigorous assessment processes will ensure that those in genuine need receive support, whilst safeguarding the Council against abuses of public funds.In this challenging and rewarding role, you will lead a team responsible for verifying applications for support from NRPF households.You will investigate each client’s circumstances to substantiate claims in accordance with the team’s policies and procedures and against relevant legislation.Working with social care colleagues you will ensure that, where appropriate, assessments of social care needs are undertaken.<h4>What We're Looking For</h4>About You:We require someone that can manage a caseload of clients to ensure cases are kept under regular review and keep abreast of developments in policy and legislation.The ideal candidate will be able to assist the NRPF Team Leader to prepare reports and statistics on service performance for internal management reporting and contribute towards cross-departmental projects for people subject to immigration control and on initiatives to reduce fraud.<h4>Additional Information</h4>Close date: Sunday 20 July 2025Interview date: tbcThis is Fixed term contract for 12 monthsGuaranteed Interview SchemeAs part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:- Members of the Armed Forces and veterans- Are currently in care, or have previously been in care- If you consider yourself to be disabled or if you have a long-term health conditionWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2546135&amp;ptId=105659" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





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No Recourse to Public Funds (NRPF) Assessor

Vac DescriptionThe role of the Tribunal and Mediation Officer is to coordinate and collate information to support the Local Authority (LA) in a timely and high-quality way where there is a dispute about the identification of special educational needs, support arrangements or placements and ensure all professionals required to provide evidence as part of the appeal comply in a timely way. The role will also involve attending resolution meetings with parents and other professionals in an attempt to settle the disputed issues without the need for formal legal redress, wherever possible.This exciting professional development opportunity will include responsibility for negotiating changes to Education, Health and Care Plans (EHCPs). Where such approaches do not lead to resolution within a supportive framework, you will need to represent the Local Authority at the First Tier Tribunal hearings (also known as Special Educational Needs &amp; Disability Tribunal) to present the Local Authority’s case and defend the appropriateness of the proposed service provision/decision for an individual child.We are looking for a good negotiator with outstanding written and verbal communication skills and a strong eye for accuracy and detail. As well as an ability to be organised, using your initiative and working to tight statutory deadlines, you need to be flexible in approach and have good general ICT skills. Experience of legal or tribunal processes and working within the field of and/or an understanding of special educational needs legislation in relation to Education, Health and Care Plans (EHCPs).&nbsp;For more information and to apply click <a href="https://www.cognus.org.uk/work-with-us/current-vacancies/" target="_blank">here</a>About the Role and Our Ideal CandidateThe role of the Tribunal and Mediation Officer is to coordinate and collate information to support the Local Authority (LA) in a timely and high-quality way where there is a dispute about the identification of special educational needs, support arrangements or placements and ensure all professionals required to provide evidence as part of the appeal comply in a timely way. The role will also involve attending resolution meetings with parents and other professionals in an attempt to settle the disputed issues without the need for formal legal redress, wherever possible.This exciting professional development opportunity will include responsibility for negotiating changes to Education, Health and Care Plans (EHCPs). Where such approaches do not lead to resolution within a supportive framework, you will need to represent the Local Authority at the First Tier Tribunal hearings (also known as Special Educational Needs &amp; Disability Tribunal) to present the Local Authority’s case and defend the appropriateness of the proposed service provision/decision for an individual child.We are looking for a good negotiator with outstanding written and verbal communication skills and a strong eye for accuracy and detail. As well as an ability to be organised, using your initiative and working to tight statutory deadlines, you need to be flexible in approach and have good general ICT skills. Experience of legal or tribunal processes and working within the field of and/or an understanding of special educational needs legislation in relation to Education, Health and Care Plans (EHCPs).&nbsp;For more information and to apply click <a href="https://www.cognus.org.uk/work-with-us/current-vacancies/" target="_blank">here</a> 





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342 Jobs in Horley, UK