{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747462809698,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"177aa7f3-7c80-4749-b592-051fc0491ae1","title":"Landlord Liaison Officer (12 month FTC)","employer":"Social Interest Group","department":"","location":"Victoria House","locationType":3,"description":"<p><strong>Job Title: </strong>Landlord Liaison Officer </p>\n<p><strong>Location:</strong> Luton, floating support service based within the office and around different locations within the community</p>\n<p><strong>Salary: </strong>£26,200</p>\n<p><strong>Shift Pattern: </strong>12 month fixed term contract working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements.</p>\n<p><strong>About the role</strong></p>\n<p>This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.</p>\n<p>In this role, you will bridge the gap between single homeless individuals seeking accommodation and landlords within the private rented sector. You will identify and secure housing opportunities for our participants, ensuring that properties align with their needs and financial capabilities. You will build and maintain positive relationships with landlords, facilitating open communication to address concerns, manage expectations, and promote collaborative solutions. You will act as the main point of contact for landlords, providing necessary information, assistance, and resources regarding tenant management and the rental process to foster a supportive environment for both parties.</p>\n<p><strong>About you</strong></p>\n<p>This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!</p>\n<ul>\n<li>Experience of working with people of with homelessness or housing support needs <strong>and/or</strong> a good understanding of the sector</li>\n<li>Understanding of the housing and social needs of people with multiple and complex needs</li>\n<li>Knowledge of the private rental market, able to research and find new landlords to build and sustain relationships with</li>\n<li>Ability to influence and negotiate positive outcomes with others</li>\n<li>Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others</li>\n<li>Proactivity in making decisions</li>\n<li>Previous experience and knowledge within a supported housing management setting</li>\n<li>Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs</li>\n<li>Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents</li>\n<li>Understanding of the housing and social needs of people with multiple and complex needs </li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. </p>\n<p>SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. </p>\n<p><strong>About Social Interest Group (SIG)</strong></p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. </p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n</blockquote>","shortDescription":"","salaryDescription":"£26,200","publishDate":"2025-05-16T08:14:00.000Z","expirationDate":"2025-06-07T08:14:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/255db16e-9615-4045-b0c4-d3b1201f196a.jpg","score":1,"featured":false,"enhanced":false},{"id":"26b7412d-bcf0-4b2a-bd0d-1e197788a09e","title":"Family Housing Management Officer (Female Only)","employer":"Social Interest Group","department":"","location":"19-20 Calverton Road","locationType":3,"description":"<p><strong>Job Title: </strong>Family Housing Management Officer</p>\n<p><strong>Location:</strong> Luton (Actual location hidden due to the confidentiality of the service) </p>\n<p><strong>Salary: </strong>£24,500</p>\n<p><strong>Shift Pattern: </strong>37.5 hours per week, Monday to Friday between the hours of 10:00 - 18:00 with flexibility around these hours as necessary</p>\n<p><em>Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. </em> </p>\n<p><strong>About the role</strong></p>\n<p>As a Family Housing Management Officer, you will be based within a women's accommodation based service which supports homeless families in Luton. The service has 7 units of accommodation which supports: </p>\n<ul>\n<li>Expectant mothers</li>\n<li>Mothers with up to two children under the age of 10</li>\n<li>Single women aiming to have guardianship of their children</li>\n</ul>\n<p>You will join the service which is designed to work with families to gain the valuable skills required to end the cycle of homelessness and enable future independently sustained living.  Assistance can range from basic interventions and guidance around resettlement and gaining/sustaining independent living to more intense support in areas such as domestic violence, offending/ex offending, mental health, substance use, parenting skills, and safety in the home. </p>\n<p>You will provide support in a flexible, individualised approach so that families can progress in a way that suits both parent and child’s needs whilst in a safe and stable environment. This can include through support sessions, projects and activities, signposting and general wellbeing support. You will support in wider areas which can include supporting with custody arrangements, mediation, supervised contact, and creating a safe space for families. </p>\n<p>You may also be expected to support in our other services, one which is a residential for males, which can include lone working at times. </p>\n<p><strong>About you</strong></p>\n<p>We're looking for someone who has a true passion to support women who face various obstacles in their daily lives, which can affect their family relationships. You will be driven to support them to being the best versions of themselves, able to build trusting relationships in a professional setting and able to provide positive outcomes which are personalised to their needs. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. </p>\n<p>You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:</p>\n<ul>\n<li>You will be able to show empathy and compassion to our residents, and different challenges they face</li>\n<li>You will be able to motivate, and empower others to achieve their personal goals and overcome barriers</li>\n<li>You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily</li>\n<li>You will have previous experience working with people with multiple and complex needs, ideally in mental health</li>\n<li>You will have previous experience in creating co-produced support plans, key working, and care plans</li>\n<li>You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges</li>\n</ul>\n<p><strong>Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.</strong></p>\n<p><strong>What we offer</strong></p>\n<ul>\n<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>\n<li>Training and Development, including access to courses, upskilling, and progression plans</li>\n<li>Employee Assistance Programme, including counselling</li>\n<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>\n<li>Eligibility to register with Blue Light Discount Card</li>\n<li>Life Assurance Scheme</li>\n<li>Cycle-to-work scheme</li>\n<li>Annual Staff Awards</li>\n<li>Be part of an organisation which believes good care and support improves lives.</li>\n<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>\n</ul>\n<p>We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. </p>\n<p><strong>About Social Interest Group (SIG)</strong></p>\n<p>SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.</p>\n<p>Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: <a href=\"https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be\">Theory of Change</a> Further details can be found on our website here: <a href=\"https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk\">Theory of Change - Social Interest Group - Social Interest Group</a>. </p>\n<p><strong>ADDITIONAL INFORMATION</strong></p>\n<p>Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.</p>\n<p>Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. </p>\n<p>For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email <a href=\"mailto:recruitment@socialinterestgroup.org.uk\">recruitment@socialinterestgroup.org.uk</a> or call our central office on <a href=\"tel:02036689270\">020 3668 9270</a> to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. </p>\n<p>Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our <a href=\"https://socialinterestgroup.org.uk/\">website</a>.</p>\n<blockquote>\n<p><strong>Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. </strong></p>\n</blockquote>","shortDescription":"","salaryDescription":"£24,500","publishDate":"2025-05-14T13:41:00.000Z","expirationDate":"2025-06-08T13:41:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0f2a5ded-556c-47d5-ae5d-a3e6a321c4ec.jpg","score":1,"featured":false,"enhanced":false},{"id":"8edba471-b9f3-4c5a-9b2e-14b84d6d53a4","title":"Sheltered Housing Officer","employer":"Luton Borough Council","department":"","location":"Set","locationType":3,"description":"<div>\n<p></p>\n<dl>\n<dt>Job number</dt>\n<dd>LBC03643</dd>\n<dt>Contract Type</dt>\n<dd>Permanent</dd>\n<dt>Posting End Date</dt>\n<dd>19 May 2025</dd>\n<dt>Job Area</dt>\n<dd>Housing, Property Management and Facilities</dd>\n</dl>\n<p></p>\n<h2>About the job</h2>\n<p></p>\n<p><strong>Salary: £29,093 - £31,586 a year pro rata</strong><br><strong>Hours per week: 12</strong><br><strong>Contract type: Permanent</strong></p>\n<p> </p>\n<p>We're seeking an individual experienced in working with older people in dedicated care environments. You will often work alone and coordinate with external agencies and caring services to support vulnerable adults.</p>\n<p> </p>\n<p>Your role will involve tenancy management, addressing nuisance and antisocial behaviour, and enforcing actions as needed. Additionally, you'll conduct building inspections focusing on health and safety and necessary repairs.</p>\n<p> </p>\n<p>Proficiency in using various software packages, writing concise reports, and effective communication with a diverse range of people is essential. You must manage your time and workload efficiently, using resources effectively.</p>\n<p> </p>\n<p>Engaging with tenant’s face to face is a critical part of this role and as such homeworking is not applicable to this post.</p>\n<p> </p>\n<p><strong>Please note this role does not attract sponsorship.</strong></p>\n<p></p>\n<h2>About you</h2>\n<p></p>\n<p>You will need to have a strong background in assessing and supporting tenants' needs, with a keen understanding of housing legislation, welfare reform, benefits, and sustaining tenancies. Your experience includes working with diverse cultural groups and recognising their unique needs within a caring context.</p>\n<p> </p>\n<p>You're proficient in communicating with a wide range of individuals, remaining calm under pressure, and handling sensitive situations. Your education includes being a member of the Chartered Institute of Housing or holding equivalent qualifications or experience.</p>\n<p> </p>\n<p>Flexibility, the ability to work as part of a team, and a valid driving license with access to a car for travel across the Borough are crucial. You're also open to ongoing training to meet service requirements.</p>\n<p> </p>\n<p>Join us and make a meaningful impact on the lives of those you support while growing with a dedicated and passionate team.</p>\n<p> </p>\n<p><span><span> This is a public facing role so you’ll need to show off your fluency in speaking and writing English</span></span></p>\n<p></p>\n<h2>About us</h2>\n<p></p>\n<p>Our ambitious<span> </span><strong>Luton 2040 Vision</strong><span> </span>– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.</p>\n<p>The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?</p>\n<p><span>We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough</span></p>\n<p></p>\n<h2>Application Process</h2>\n<p></p>\n<p><strong>Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.<br><br></strong><span>On occasions, we may close a vacancy early due to a very high number of applications being received.</span><strong><br></strong></p>\n<p></p>\n<h2>Benefits</h2>\n<p></p>\n<p>We offer a range of excellent staff benefits which include:<br><br>- From 25 to 32 days’ annual leave: linked to length of service and grade<br>- Buying annual leave scheme: buy up to 20 days additional annual leave<br>- Career Pathways: step up in your career or move into a specialist area<br>- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant<br>- Generous relocation package: up to £8,000 (subject to eligibility)<br>- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home<br>- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns<br>- Training and support: unlimited access to development courses, mentoring and support and clear career pathways<br>- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons<br>- Arriva Travel Club: great value savings on local bus travel</p>\n<p></p>\n<h2>How to apply</h2>\n<p></p>\n<p>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!<br><br>Our ‘How to apply' page has more tips to help with your application: <a href=\"https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx\">How to apply</a></p>\n<p></p>\n<h2>Available documents</h2>\n<div>Attached documents are available under links. Clicking a document link will initialize its download.</div>\n<ul>\n<li><a href=\"https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&nDocumentID=1502422&ptId=11298\">download: Sheltered Housing Officer JD.pdf</a></li>\n<li><a href=\"https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&nDocumentID=1509541&ptId=11298\">download: Luton_Values_Flyer.pdf</a></li>\n</ul>\n</div>","shortDescription":"","salaryDescription":"29093 - 31586 GBP / year","publishDate":"2025-05-12T01:00:00.000Z","expirationDate":"2025-05-19T22:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/98ba23e6-7ea5-4563-af5b-3a37b465104f.jpg","score":1,"featured":false,"enhanced":false},{"id":"fec7bba2-8377-43e4-abd0-f1d72cb6f7a5","title":"Estate Services Gardener","employer":"Peabody","department":"","location":"Enfield & Stevenage","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>This role will cover the following postcode areas:</strong><br><br><strong>EN7,EN8,EN10, SG12-14</strong><br><br>Your typical day could start with carrying out a program of assigned grounds maintenance works in line with published schedules. Then you might be carrying out a range of horticultural activities such as planting summer and winter beds, maintaining hedges, turf maintenance, weed spraying, weeding, and leafing, before heading off to ensure green waste is disposed of in line with company policy and waste management regulations.<br><br>As an<strong> Estate Services Gardener,</strong> you'll be providing a high quality, customer focused grounds service. With a particular focus on maintaining our estates, you'll actively work in partnership with key colleagues to manage effective garden maintenance, developing and improving Peabody's environmental services to residents and ensuring we take full account of residents' needs.<br><br>You're a people person who likes to get things done. You'll enjoy working in an outdoors environment in all weather conditions and you're first rate at general horticultural maintenance. To be successful in this role you'll need to be on site five days a week.<br><br>Your role covers all aspects of environmental services and grounds maintenance. If you're a seasoned professional within horticultural services, then we want to hear from you.<br><br>To be a success in this role, you're:<ul> <li>Able to work in all weathers and in an outdoor environment.</li> <li>Have a full, clean UK driving licence.</li> <li>Experienced in the field of horticulture.</li> <li>Able to demonstrate practical experience in the use of powered equipment.</li>\n</ul><strong>A company van will be provided in order for you to undertake your duties. </strong><br><br>Here are just a few of the benefits of working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require a Basic DBS check. A Full UK driving licence is required.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy</strong> at <strong>george.murphy@peabody.org.uk</strong><br><br><strong>Interviews will be taking place week commencing 26th May.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£26,583 per annum","publishDate":"2025-05-09T01:06:10.000Z","expirationDate":"2025-05-22T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dd8f3f35-4762-4399-a734-63c74adb4422.png","score":1,"featured":false,"enhanced":false},{"id":"9c6e5083-8fd8-495d-9d6d-9e90a319fbed","title":"Income Recovery Officer","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"<p><strong>Income Recovery Officer</strong> <strong>- £34,107 pa</strong></p><p>Hybrid - 3 days onsite</p><p>We have an exciting new opening for an Income Recovery Officer. The successful candidate will be responsible for accurate record-keeping, engaging with tenants, and assisting in the development of monitoring systems. This role also involves staying updated on legislation, attending meetings, and performing duties in line with policies and best practices.</p><p><strong>Key Responsibilities:</strong></p><ul>\n<li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li>\n<li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li>\n<li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li>\n<li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li>\n<li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li>\n<li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li>\n</ul><p><strong>Experience and Qualifications Required:</strong></p><ul>\n<li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li>\n<li>Educated to GCSE level with a grade C or above in English and Maths.</li>\n<li>Proficient in using computer systems, including spreadsheets and various software packages.</li>\n<li>Knowledge and understanding of Housing and Welfare benefits.</li>\n<li>Previous experience engaging with customers or service users.</li>\n</ul><p></p><p><strong>About Us</strong></p><p>Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.<br><br>We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year<em>.</em></p><p><strong>The Benefits</strong></p><p>We offer a range of benefits which include:</p><ul>\n<li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li>\n<li>£34,107 pa for 35 hours a week contract</li>\n<li>Monthly attendance bonus</li>\n<li>Ongoing professional development and support to deliver outstanding support</li>\n<li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li>\n<li>Workplace pension scheme and life assurance of three times your annual salary</li>\n<li>Employee support and health & wellbeing services</li>\n<li>Well-equipped on-site gym</li>\n</ul><p><strong>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.</strong></p><p><strong><span>Hightown is an Equal Opportunities & Disability Confident Employer</span></strong> </p>","shortDescription":"","salaryDescription":"£34107 Per Annum","publishDate":"2025-05-07T15:02:46.000Z","expirationDate":"2025-06-04T16:30:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5907e25b-5fff-4b99-a7bf-78b8b9c67e79.jpg","score":1,"featured":false,"enhanced":false},{"id":"8ccf1115-60eb-499d-8044-05e27c3abe34","title":"Support Worker - Mental Health","employer":"Peabody","department":"","location":"Hertfordshire","locationType":3,"description":"<strong>The vacancy</strong><br><br><strong>Please note we currently have 2 positions available. 1 at Cadmore Lane (Cheshunt) and 1 to be split between Cadmore Lane and Cypress Avenue (Welwyn Garden City).</strong><br><br>Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Mental Health Support Worker to join our team. In this role, you'll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care.<br><br>As a Mental Health Support Worker, no two days will be the same. Your typical day will begin with a handover from a colleague to ensure continuity of support. You'll start by checking in with a customer, followed by updates to their support plans and safety assessments to reflect their evolving needs. You'll carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity aimed at helping customers enhance their independent life skills.<br><br>You will play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. Your work will also involve assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Through your efforts, you'll directly contribute to helping customers thrive and lead more fulfilling lives.<br><br><strong>This role will require and Enhanced DBS, valid full UK driving license and access to a vehicle. </strong><br><br>You are a people person who is caring, compassionate, and committed to making a difference. You'll thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. With a proactive approach and a genuine desire to support others, you will embody our values:<ul> <li><strong>Be kind</strong></li> <li><strong>Do the right thing</strong></li> <li><strong>Love new ideas</strong></li> <li><strong>Celebrate diversity</strong></li> <li><strong>Keep our promises</strong></li> <li><strong>Pull together</strong></li>\n</ul><strong>To be successful in this role, you'll need to:</strong><ul> <li>Demonstrate experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches.</li> <li>Understand how to assist vulnerable adults in managing their tenancy or accommodation.</li> <li>Be skilled in promoting recovery and independence through effective recovery/support plans.</li> <li>Show empathy and align with Peabody's values when working with a vulnerable client group.</li>\n</ul><strong>Here are just a few of the benefits of working at Peabody: </strong><ul> <li>30 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul><strong>Are you ready to apply? </strong><br><br>If you have any questions about this role, please email Talent Specialist, <strong>Chloe Singleton</strong> at <strong>chloe.singleton@peabody.org.uk</strong><br><br><strong>Interviews will be on-going </strong><br><br><strong>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer</strong>","shortDescription":"","salaryDescription":"£24,935","publishDate":"2025-05-02T01:06:14.000Z","expirationDate":"2025-05-22T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/05526637-d4fd-45f3-83f7-9f76a2b6aa53.png","score":1,"featured":false,"enhanced":false},{"id":"40a7cbbf-e67b-48ba-9604-2ad102041d85","title":"Housing Officer","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"<p><strong>Housing Officer - £39,039 pa</strong></p><p>Hybrid Working - 3 Days onsite in Hemel Hempstead</p><p>Are you ready to make a real difference in people's lives? Join our dynamic Housing department and provide exceptional, customer-focused housing management services to our residents. As a Housing Officer, you'll take charge of a geographical patch of properties, with exciting responsibilities such as:</p><ul>\n<li>Carrying out tenancy reviews and audits with residents in their homes</li>\n<li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li>\n<li>Taking appropriate action regarding breaches of tenancies</li>\n<li>Working with the other teams to ensure appropriate action is taken to deal with breaches of tenancies related to rent arrears</li>\n<li>Assisting with Court processes and representing Hightown in Court where necessary.</li>\n<li>Resident involvement throughout the week travelling across your geographical patch</li>\n</ul><p>Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management (we're flexible if you have an interest in a specific lead). This may include:</p><ul>\n<li>Anti-Social Behaviour</li>\n<li>Domestic Abuse</li>\n<li>Tenancy Fraud</li>\n</ul><p>As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed.</p><p>Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes.</p><p><strong>About Us</strong></p><p><span>Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.</span><span><br><br>We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead.</span><span> </span><span>We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year</span><em><span>.</span></em></p><p></p><p><strong>The Benefits</strong></p><p>We offer a range of benefits which include:</p><ul>\n<li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li>\n<li>£39,039 pa for 35 hours a week contract</li>\n<li>Monthly attendance bonus</li>\n<li>Ongoing professional development and support to deliver outstanding support</li>\n<li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li>\n<li>Workplace pension scheme and life assurance of three times your annual salary</li>\n<li>Employee support and health & wellbeing services</li>\n<li>Well-equipped on-site gym</li>\n</ul><p>If you are passionate about housing management and ready to make a positive impact, apply now!</p><p><strong>We are an Equal Opportunities & Disability Confident Employer.</strong></p>","shortDescription":"","salaryDescription":"£39039 Per Annum","publishDate":"2025-04-25T07:38:44.000Z","expirationDate":"2025-05-23T07:23:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5bcb8043-aab4-450f-b081-e64068076da1.jpg","score":1,"featured":false,"enhanced":false},{"id":"aaf57777-9a7f-4d30-a448-6ff1e7582054","title":"Local Service Manager (LSM)","employer":"Greenhill Housing Association","department":"","location":"Wensum Court","locationType":3,"description":"<p>Are you a people’s person?</p>\n<p>Can you learn fast, adapt, and create to deliver brilliant services?</p>\n<p>Are you tenacious and passionate about your work?</p>\n<p>Do you know how to manage a tenancy?</p>\n<p>If this sounds like you, read on and click apply!</p>\n<p>We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider. </p>\n<p>At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and as we enter 2025 we are looking at a revised training and development plan for our staff that meets both professional and personal ambitions.</p>\n<p>As a small company, it means that every employee gets involved in delivering our services.  Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants. Over the next few years we are transforming what we do and how we do it we would love you to bring your skills and experience and ideas to GHHA so we can be the best we can be.</p>\n<p>If you are a team player, ambitious, determined to make a difference to people’s lives, and share our values we want to hear from you!</p>\n<p>We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.</p>\n<p><strong><em>This position is full time and based at our Wensum Court Site in Rickmansworth, Hertfordshire</em></strong></p>","shortDescription":"GHHA is seeking a dedicated, adaptable individual for a full-time role in housing management to deliver exceptional customer service and support.","salaryDescription":"£29,525.00","publishDate":"2025-03-27T08:32:00.000Z","expirationDate":"2025-05-30T17:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5e5ef4d3-b6ea-4d85-921e-63ee7e3b2c91.png","score":1,"featured":false,"enhanced":true}],"totalResults":8,"page":1,"pageSize":20,"facets":{"ContractType":{"1":7,"2":1},"WorkingPatterns":{"1":7},"EmployerType":{"charity/voluntary":2,"local government":1,"social housing":5},"PublishDate":{"1":1,"2":2,"3":3,"4":5,"5":8},"LocationType":{"3":8},"JobTypes":{"administration":1,"community":1,"housing":8,"management":2,"social care":1}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.77643,"lng":-0.60990435},{"lat":51.749306,"lng":-0.60990435},{"lat":51.749306,"lng":-0.5413139},{"lat":51.77643,"lng":-0.5413139},{"lat":51.77643,"lng":-0.60990435}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1747462809747,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"berkhamsted",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"berkhamsted\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1747462809714,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
Housing job vacancies in Berkhamsted
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Landlord Liaison Officer (12 month FTC)

Social Interest Group

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£26,200

Victoria House (On-Site)

Posted 1 day ago

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