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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0248/Job-Description--HSSO.pdf" target="_blank">Job-Description--HSSO</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0254/Person-Specification--HSSO.pdf" target="_blank">Person-Specification--HSSO</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0256/Conditions_of_Service_-_February_25_-_Template.pdf" target="_blank">Conditions_of_Service_-_February_25_-_Template</a></li>
</ul>

Your Application Form should be tailored to reflect the competencies within the person specification. Please note if an Application Form does not reflect the person specification it is unlikely to be shortlisted. To upload your Application Form you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the <a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Fixed term until March 2027
This is an opportunity to join an experienced statutory housing solutions service within Knowsley. Ensuring everyone who is homeless or at risk of homelessness &nbsp;has access to meaning full help tailored to the individual needs of the household.
You will work in the Housing Solutions Service and work with clients who are experiencing homelessness or at risk of experiencing homelessness. The purpose of the Housing Solutions Support Officer will be to provide clients with tailored support to alleviate the homeless and assist&nbsp; in prevent homeless re-occurring.
You should be able to demonstrate previous experience of working in a statutory homeless service&nbsp; or housing service and have 2 A levels or the equivalent. You will need to show a drive and commitment to preventing homelessness, as well as the ability to work collaboratively with a variety of stakeholders. A willingness to learn, adapt and lead change will also be required.
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time dependent upon the needs of the service
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
&nbsp;At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:&nbsp;
Maureen Ashcroft
<a href="mailto:Maureen.ashcroft@knowsley.gov.uk" target="_blank">Maureen.ashcroft@knowsley.gov.uk</a>
Tele 0151 443 2339
Previous applicants need not apply

Knowsley Council

Housing Solutions Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8351/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8352/JD_Social_Housing_Support_Officer.docx" target="_blank">JD_Social_Housing_Support_Officer</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8353/PSpec_Social_Housing_Support_Officer.docx" target="_blank">PSpec_Social_Housing_Support_Officer</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;
The Strategic Housing and Investment Team are responsible for overseeing Sefton’s strategic housing function, including the development and delivery of the Council’s Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations.
Job requirements:
Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support.
The post holder will work closely with service providers, particularly the Council’s Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent.
In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns.
Closing Date 10th November 2025.
Interviews will take place for shortlisted candidates at the end of November.

Sefton Metropolitan Borough Council

Sefton Council LGA Peer Review - 2022

Social Housing Support Officer

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