{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746248098782,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"7a10c6c0-7fe0-4da9-8423-ba121eb348e8","title":"Head of Repairs Operations","employer":"Peabody","department":"","location":"Basildon","locationType":3,"description":"<strong>The vacancy</strong><br><br>You're a seasoned leader in repairs operations who sees beyond just fixing problems — you recognise that every repair is about restoring trust, dignity and security for residents. You understand that great repairs services are built on reliability, quality, and care, and you know how to balance operational performance with real human impact. If you're passionate about creating services that people can truly rely on, and you're ready to lead a dynamic, high-profile team, we want to hear from you.<br><br>As our Head of Repairs Operations, you'll lead the delivery of a reliable, compliant, and resident-focused repairs service. From everyday repairs to tackling complex damp and mould issues under the new requirements of Awaab's Law, you'll bring stability, continuous improvement, and a culture where resident impact is at the heart of everything we do.<br><br>You'll manage a wide remit — overseeing repairs monitoring, voids, support teams, condensation, damp and mould teams, repair inspections, aids and adaptations, and our Plentific marketplace operations. You will also ensure consistent service standards across regions and lead proactive efforts to reduce service failures, improve performance, and embed resident voice into everything we do.<br><br>This is about more than achieving KPIs. It's about leading with accountability, empowering teams, and setting the standard for service excellence.<br><br>You'll bring:<ul> <li>Solid leadership experience within repairs and maintenance in social housing.</li> <li>A proven track record of managing large, multi-functional operational teams.</li> <li>Expertise in damp and mould regulations and legislation, including preparation for Awaab's Law.</li> <li>Outstanding crisis management, scheduling and resource optimisation skills.</li> <li>Experience using data and resident feedback to drive improvements.</li> <li>A solution-focused, proactive approach with strong accountability and motivation to do the right thing by residents.</li> <li>Excellent stakeholder management skills, able to engage confidently with Boards, Exec teams, regional leaders, residents and contractors.</li> <li>A strong commercial mindset with a passion for improving services and reducing service failure.</li>\n</ul>You'll report to the Assistant Director of Repairs Operations and lead a growing team, including Operations Managers and 90+ indirect reports, all committed to building a service that reflects Peabody's core mission: helping people flourish.<br><br>Here are just a few of the benefits of working at Peabody:<ul> <li>30 days' annual holiday, plus bank holidays</li> <li>Two additional paid volunteering days each year </li> <li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li> <li>4 x salary life assurance</li> <li>Up to 10% pension contribution</li>\n</ul><strong>Sound like your next step?</strong><br><br>Click 'Apply Now' to submit your CV and supporting statement in one document.<ul> <li>\n<strong>Interviews:</strong> 19th May 2025, in person at Westminster Bridge Road</li>\n</ul>","shortDescription":"","salaryDescription":"Competitive","publishDate":"2025-04-30T01:30:20.000Z","expirationDate":"2025-05-12T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2a4936a7-7687-4539-8332-130ee47a4b34.png","score":1,"featured":false,"enhanced":false},{"id":"65b8ff06-3c9d-437b-9cf8-fed5a1a3dbd6","title":"Commercial Analyst","employer":"Peabody","department":"","location":"Basildon","locationType":3,"description":"<strong>The vacancy</strong><br><br>Your typical day could start with reviewing cost submissions for a range of works to ensure they meet value-for-money criteria. 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If you're a caring & compassionate person, then we want to hear from you.<br><br><strong>We currently have 2 full-time positions available in Colchester:</strong><br><br><strong>1 x Heathfields - Days, Nights, Sleep In's</strong><br><br><strong>1 x Hobbs Drive - Sleep ins included</strong><br><br><strong>These services will be working with individuals with complex needs, so experience within a similar role is essential.</strong><br><br><strong>A Full UK driving licence is required for these roles. </strong><br><br>Could it be you?<br><br>To be a success in this role, you're:<ul> <li>Able to work on a rota basis, working across a 24/7 shift pattern.</li> <li>The understanding and ability to respond to people's unique needs and desires.</li> <li>Experience of providing support to vulnerable individuals.</li> <li>The ability to maintain records, with high levels of attention to detail.</li>\n</ul>Here are just a few of the benefits of working at Peabody:<ul> <li>25 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li>\n</ul>This role will require an enhanced DBS check.<br><br>Are you ready to apply? <br><br>If you have any questions about this role, please email Talent Specialist, <strong>George Murphy, george.murphy@peabody.org.uk</strong><br><br><strong>Interviews will be taking place week commencing 13th May 2025.</strong><br><br>PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.","shortDescription":"","salaryDescription":"£23,400 per annum","publishDate":"2025-04-24T01:12:47.000Z","expirationDate":"2025-05-06T23:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/a6bd6976-18d0-4a18-9bbe-9ffba2f6c37a.png","score":1,"featured":false,"enhanced":false}],"totalResults":3,"page":1,"pageSize":20,"facets":{"ContractType":{"1":3},"WorkingPatterns":{"1":3},"EmployerType":{"social housing":3},"PublishDate":{"1":0,"2":0,"3":2,"4":3,"5":3},"LocationType":{"3":3},"JobTypes":{"housing":3}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.82158,"lng":1.0973897},{"lat":51.77599,"lng":1.0973897},{"lat":51.77599,"lng":1.1830592},{"lat":51.82158,"lng":1.1830592},{"lat":51.82158,"lng":1.0973897}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1746248098884,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"clacton-on-sea",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["housing"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"clacton-on-sea\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"housing\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Housing","slug":"housing"}],"dataUpdateCount":1,"dataUpdatedAt":1746248098835,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","housing"],"queryHash":"[\"jobTypesAutocomplete\",\"housing\"]"}]}
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Head of Repairs Operations

Peabody

Peabody logo

Competitive

Basildon (On-Site)

Posted 3 days ago

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