field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

Places for People is a leading UK social enterprise that specialises in providing and managing social and affordable housing. We own and manage thousands of homes across the country, helping people access safe, secure, and affordable places to live. Alongside housing, Places for People builds new developments, operates leisure facilities, and invests in local communities through regeneration projects and social initiatives, all with the aim of supporting thriving, inclusive neighbourhoods.At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your role We are looking for a dedicated Damp and Mould Operative to join our team. In this role, you will visit customers' properties to assess and treat various types of mould, ensuring homes are safe, clean, and compliant with health standards. You'll support customers by explaining the cause of damp and mould and helping them find long-term solutions. Each case will be handled with care, considering the seriousness of the problem and any customer needs. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position. For more information, please download our job profile available on our website. Key Responsibilities<ul><li>Attend customer properties to identify and treat damp and mould issues. </li></ul><ul><li>Assess the type and severity of mould and apply appropriate treatment methods. </li></ul><ul><li>Provide advice to customers on prevention and maintenance. </li></ul><ul><li>Maintain accurate records of visits, treatments, and materials used. </li></ul><ul><li>Work safely and in line with health and safety regulations. </li></ul>Essential Criteria <ul><li>Previous trades experience (e.g property maintenance, plastering, joinery, or similar). </li></ul><ul><li>Due to the patch you are covering you will need to reside in the BS postcode. </li></ul><ul><li>You must possess a valid driving license. </li></ul>More about you We're seeking someone with previous trades experience, such as property maintenance, plastering, joinery, or similar. While experience in damp and mould treatment is ideal, it's not essential as full training will be provided. You'll need strong attention to detail and the ability to follow technical processes, along with excellent communication skills and a customer-focused approach. The role also requires the ability to work independently and manage your own schedule effectively. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Company van with fuel card. </li></ul><ul><li>Free Uniform </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>





<ul></ul>

Places for People

Damp and Mould Operative

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role We're looking for a Customer Support Worker to join our welcoming team in Huntingdon. In this role, you'll provide support to homeless families and individuals living in our supported accommodation services. Working within the scheme you will support with the continued, safe provision of accommodation for the customers living in our schemes. You will play a key role in signing up new customers to the service and supporting them through their housing journey. The role will involve working with the team, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will be working closely with our customers to develop a person-centred support plan, and deliver housing management services. At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position. For more information, please download our job profile available on our website. More about youHere at Places for People we are looking for someone who is as spirited as we, this is an emotive working environment, and we need our staff to be positive, supportive and resilient. You will have experience of housing management, working with vulnerable client groups, working in potentially challenging situations and working with partner agencies. You must also have strong IT and communication skills. The benefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Customer Support Co-Ordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about the roleThis role is responsible for delivering effective property and site inspections across our communities to ensure buildings meet health and safety requirements. It involves maintaining accurate, real-time compliance records and reporting as needed, along with carrying out checks on systems such as emergency lighting, fire doors, lifts, fire equipment, and automatic doors. The position also includes arranging the removal of unauthorised items from communal areas in line with Scottish legislation, ordering and installing signage, reporting repairs, and communicating issues to Community Housing Managers. Additionally, the role supports contractor access, assists with minor housing management tasks for works on buildings and sites, and completes general administrative duties. More about youThe role requires experience in housing or property management and a solid understanding of health and safety compliance requirements for registered social landlords. Candidates should be well organised, detail focused, proficient with IT, and able to solve problems effectively. Strong communication skills with both customers and colleagues are essential. You will also be required to work independently. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Communities Compliance Coordinator

Places for People, we hire People, not numbers. So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for. Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and colleagues. So, what are you waiting for? Join a community that cares about you!More about your roleIn this role, you will conduct inspections of completed and in-progress electrical works across tenanted and void properties to ensure quality, safety, and compliance with BS7671 and housing standards. You will audit electrical documentation, identify non-compliant or substandard work, and work with contractors and internal teams to ensure timely rectification. You will monitor contractor performance, provide feedback, and support continuous improvement, producing clear audit reports that highlight findings, trends, and recommendations while escalating critical issues to management. You will act as a subject matter expert for electrical compliance, advising field teams, contract managers, and housing officers, and maintain accurate records of audits, certifications, and remedial actions using compliance systems or CAFM platforms.For this role there will be a requirement for travel across the region you are covering. Essential Criteria <ul><li>NVQ Level 3 in Electrical Installation or equivalent.</li><li>Knowledge of 18th Edition Wiring Regulations (BS7671).</li><li>City &amp; Guilds 2391 or equivalent in Inspection &amp; Testing.</li><li>Experience in electrical auditing or surveying within the social housing sector.</li><li>Strong understanding of housing compliance frameworks and resident safety obligations.</li><li>Excellent attention to detail and communication skills.</li><li>Recognised as a competent person by NICEIC.</li></ul>More About youYou will hold an NVQ Level 3 in Electrical Installation (or equivalent) and be knowledgeable in 18th Edition Wiring Regulations (BS7671) and City &amp; Guilds 2391 or equivalent in Inspection &amp; Testing. You will have experience in electrical auditing or surveying within the social housing sector, with a strong understanding of housing compliance frameworks and resident safety obligations. You will be a NICEIC-recognised competent person with excellent attention to detail and communication skills. Ideally, you will also be familiar with NICEIC or NAPIT auditing standards, housing-specific regulations such as HHSRS and the Decent Homes Standard, and hold IOSH or NEBOSH certification.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Electrical Quality Surveyor (EQS) - South

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about your roleYou will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from theCommunity Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible. An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework. Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods. The essential criteria for this is listed below: <ul><li>Social housing experience</li></ul><ul><li>Communication skills </li></ul><ul><li>Capable customer delivery </li></ul>For more information, please download our job profile available on our website. More about youWe need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role – you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be able to demonstrate the ability to create and maintain effective working relationships. You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions. You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously. A basic DBS check is mandatory for this role. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Community Housing Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about your roleYou will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from theCommunity Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible. An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework. Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods. The essential criteria for this is listed below: <ul><li>Social housing experience, specifically tenancy management. </li></ul><ul><li>Communication skills </li></ul><ul><li>Capable customer delivery </li></ul>For more information, please download our job profile available on our website. Majority of your work will be in Derby.More about youWe need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role – you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be able to demonstrate the ability to create and maintain effective working relationships. You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions. You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously. A basic DBS check is mandatory for this role. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your roleAs a Home Ownership Officer you will be part of a team who are responsible for providing expert support and advice to colleagues in our Communities teams who deliver front line housing management, ensuring we are managing blocks and estates according to leases and agreements, and ensuring contractor services meet compliance and health &amp; safety standards. You will also work with colleagues from RMG, again supporting them in their service delivery over a portfolio of homeownership and leasehold stock they manage on our behalf. Some travel will be required to visit sites for meetings with customers, contractors, or stakeholders. You will also work with other internal teams such as property sales, finance, and compliance. Collaborating with colleagues and third-party managing agents, you help ensure high service levels and consistent customer experiences.You must be able to interpret leases, transfers and other property related documentation, understand legislative requirements, and stay informed about changes in legislation and industry standards. Additionally, you'll engage with customers through groups and initiatives, contribute to service improvements, and consistently meet service standards as an active team member. More About youEssential Criteria:<ul><li>Experience working in housing/leasehold management</li><li>Knowledge and understanding of current housing legislation and/or experience working with complex housing related legal documentation</li></ul>You need strong written and verbal communication skills, with a focus on clear, plain English. A solid understanding of legislation related to leaseholders and freeholders is essential, along with excellent IT skills. Experience in leasehold and freehold housing management or a related field is required. Ideally, you should also understand the importance of customer feedback, be able to analyse and interpret information effectively, and have knowledge of data protection, GDPR, and the value of maintaining high-quality data.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Pension with matched contributions up to 7% </li><li>Excellent holiday package – 35 days annual leave (including bank holidays) with the option to buy or sell leave </li><li>Cashback plan for healthcare costs – up to £500 saving per year </li><li>A bonus scheme for all colleagues at 2% </li><li>Training and development </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Home Ownership Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you!More about your roleWe have an exciting opportunity in our Customer Accounts Team for you to play a key role in the delivery of an efficient, target driven and performance focused service. You will have the confidence and communication skills needed to deal with income recovery and debt related issues and be able to effectively maximise income for our customers and the business. You will be able to proactively and decisively identify customers who fall behind with their rent and other charges and provide advice and assistance to customers to support them in maintaining their tenancies. The role will be mainly based around the East Midlands The essential criteria for this role is listed below. <ul><li>previous debt collection knowledge </li></ul><ul><li>good time management </li></ul><ul><li>previous telephony </li></ul>For more information please download our job profile available on our website. . More about youTo be considered for this role, it is essential that you have in depth specialist knowledge of debt enforcement. This includes income recovery, court procedures and enforcement action. You will also require a comprehensive understanding of the Universal Credit, Housing Benefit and other Welfare Benefits system.We need you to have excellent communication skills and a confident and firm polite manner. In line with the challenging nature of this role you will need to ensure that all communication between customers, Debt Resolution Managers, peers and external agencies are effective and you are able to provide new and imaginative approaches to challenges. This role will also require you to have a flexible attitude and commitment to continuous improvement is essential. Ideal candidates will have previous Housing and income recovery experience coupled with being a confident I.T. user. Experience of using the Northgate (NEC) housing system would be an advantage. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Customer  Rent Account Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role We're looking for a Customer Support Worker to join our welcoming team in Bristol. In this role, you'll provide support to homeless families and individuals living in our supported accommodation services. Working within the scheme you will support with the continued, safe provision of accommodation for the customers living in our schemes. You will play a key role in signing up new customers to the service and supporting them through their housing journey. The role will involve working with the team, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will be working closely with our customers to develop a person-centred support plan, and deliver housing management services. At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position. For more information, please download our job profile available on our website. More about youHere at Places for People we are looking for someone who is as spirited as we, this is an emotive working environment, and we need our staff to be positive, supportive and resilient. You will have experience of housing management, working with vulnerable client groups, working in potentially challenging situations and working with partner agencies. You must also have strong IT and communication skills. The benefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more</li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Customer Support Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!PfP Thrive is Places for People's skills and learning academy, designed to develop talent within our organisation and across the housing and construction sectors. We provide high-quality training, apprenticeships, and future skills learning that address sector-wide skills shortages and help our people and partners thrive in a changing industry. More about the roleAs an Internal Quality Assurer (IQA), you will play a critical role in maintaining the highest standards of assessment and compliance across our Housing qualifications and apprenticeship programmes. Your expertise will ensure that learners receive exceptional support and that all delivery meets regulatory and awarding body requirements.In this role, you'll oversee quality assurance processes for Housing Diplomas (up to Level 5) and Housing Apprenticeships (up to Level 4), working closely with assessors and trainers to uphold best practice. You'll bring a strong understanding of social housing legislation—including the Social Housing Regulation Act 2023, Awaab's Law, and Fit for Habitation—ensuring our programmes reflect current industry standards and legal obligations.Applicants will be within a commutable distance of our Derby Training Centre as they will tend to spend on average 1-2 days a week on site. When not on site, you will work from home or will be observing one of our tutors at the relevant site in the UK. Therefore, there will be some travel involvedMore about youEssential criteria:<ul><li>Experience in a similar Internal Quality Assurance role within vocational education, ideally involving Housing qualifications (Diplomas up to Level 5) and Housing Apprenticeship programmes (Level 3 and 4). </li><li>Relevant and up to date understanding of social housing legislation, including the Social Housing Regulation Act 2023, Awaab's Law, Fit for Habitation and its implications for housing and tenant rights. </li><li>Knowledge of Ofsted's Education Inspection Framework (EIF) and DfE funding rules for apprenticeships, including off-the-job training requirements, programme eligibility, and compliance expectations. </li><li>A Level 3 Award in Education and Training (AET) or equivalent, a relevant Assessor qualification (CAVA, TAQA, A1)and a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (or equivalent IQA qualification</li></ul>Desirable criteria:<ul><li>Experience delivering or supporting Housing qualifications as a tutor, coach, or assessor, providing insight into curriculum design and learner engagement.</li><li>Membership of a relevant professional body, such as the Chartered Institute of Housing (CIH), demonstrating commitment to professional standards and sector development. </li><li>Experience supporting Ofsted inspections or external audits, contributing to evidence gathering, documentation, and continuous improvement planning. </li><li>Strong working knowledge of safeguarding practices in an educational setting</li></ul>BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li><li>Pension with matched contributions up to 7% </li><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li><li>Cashback plan for healthcare costs – up to £500 saving per year </li><li>A bonus scheme for all colleagues at 2% </li><li>Training and development </li></ul>Extra perks including huge discounts and offers from shops, cinemas and much moreWhat's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Internal Quality Assurer (Housing qualifications)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you!More about your roleYou will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance. Travel within local geographical areas will be required.This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about youIt is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of ‘team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. A driving license and own car for business use is preferred for this role. Commitment to Trauma Informed PracticeAt Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Housing and Wellbeing Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.More about your roleIn this role you will provide on the ground presence, be available for any customer queries or concerns and to proactively supply information to assist and help our customers to live flourishing independent lives in their own homes. You shall provide a comprehensive administrative service for the Housing Management and Tenancy Enforcement Team. You will give advice and information to internal and external customers in person, over the phone and by email, delivering a high quality of customer service throughout. Your role will cover several administrative duties from updating and managing IT systems and tenancy records to logging and investigating complaints from customers. You will have contact with customers on a daily basis and build strong lasting relationships with internal departments enabling us to provide high-quality customer service and administrative support. Reaching out, above &amp; beyond, ideally you will have local area knowledge and be able to forge relationships with 3rd parties such as Age Concern, The Salvation Army, Mobility / Exercise supply groups to really drive customer engagement and to assist with mental wellbeing, mobility, loneliness and inclusion through community based on site activities.Although this role is based in Wellingborough, you may be required to assist in cover across Northamptonshire and within the surrounding areas. For a full list of duties please download the attached Job Description. More about youTo be successful in this role you will have a good administration background and possess excellent customer service skills. With a ‘Can do' approach to tasks you will have the ability to work under pressure and unsupervised as well as being able to contribute to a good team working environment You will have the ability to be empathetic with our customers and their situations when necessary and will take a pro-active approach to problem solving. At Places for People, we prioritise our dedication to safer recruitment. Therefore, an enhanced DBS check is mandatory for this position. BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold calls.Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Housing & Wellbeing Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!More about your role You will complete repairs to customers' homes and conduct pre- and post-inspections, recording actions and outcomes. You'll carry out general repairs to properties and communal areas as directed by your supervisor or line manager, ensuring all work complies with Health &amp; Safety guidelines and company policies. You'll monitor your expenditure, maintain accurate records, and focus on reducing costs while delivering value for money to customers. You will assist with scheduling work, supervise and train apprentices where applicable, and undertake training as directed by your line manager. As part of our employment checks, this role will require you to complete a satisfactory Basic DBS check. Although this role is advertised in a specific location, you will be required to work in surrounding areas.Essential Criteria <ul><li>Have a NVQ Level 2 qualification or City &amp; Guilds</li><li>Hold a valid driving license </li></ul>More about you You must be technically competent with an NVQ Level 2 or City &amp; Guilds qualification in your trade. Strong organisational skills are essential for planning workloads and estimating supplies and time. A positive attitude towards health and safety, fostering a compliant culture, is crucial. Good communication skills are required, along with the ability to use a tablet or smartphone for recording activities, capturing images, and recording survey data. A current driving licence is essential, and a Level 2 qualification in additional trades is preferred.BenefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul><li>Competitive salary, with a salary review yearly </li></ul><ul><li>Company Van with fuel card </li></ul><ul><li>Equipment including Power Pack tools and tablet provided </li></ul><ul><li>PPE and Full uniform provided </li></ul><ul><li>Pension with matched contributions up to 7% </li></ul><ul><li>Excellent holiday package – up to 35 days annual leave (Including bank holidays) with the option to buy or sell leave </li></ul><ul><li>Overtime as and when required </li></ul><ul><li>Cashback plan for healthcare costs – up to £500 saving per year </li></ul><ul><li>A bonus scheme for all colleagues at 2% </li></ul><ul><li>Training and development </li></ul><ul><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>What`s next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls. SafeguardingAt Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities. Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Bricklayer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you!More about your roleWe are looking to recruit a Sales Manager on a permanent basis. You will be responsible overseeing and driving the performance of the Sales Teams at Beechwood Park and Button House, ensuring alignment with Brio's customer experience strategy and sales objectives.Reporting to the National Sales Manager, you will play a key role on the development and support of Sales Advisors. In addition to increasing conversion rates for the sales team you will manage and monitor the full sales pipeline.This role will be based between Hackbridge and Stow In the Wold.For further information please download the job description.At Places for People, we are committed to a safe work space so a DBS check is mandatory.More about youThe successful candidate will have Sales experience and have previously led teams. Knowledge of the housing sector and a strong knowledge of MS platforms such as MS Word, Excel and Outlook are desired.<ul><li>Sales Experience,</li><li>A track record of leading / managing teams,</li><li>Housing Sector experience,</li><li>Experience working within later living,</li><li>Access to your own vehicle.</li></ul>Benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: <ul><li>Pension with matched contributions </li><li>35 days Holiday per year </li><li>Excellent sick pay </li><li>Training </li><li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li></ul>What's next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team <a href="mailto:recruitment@placesforpeople.co.uk" target="_blank">recruitment@placesforpeople.co.uk</a>As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on <a href="mailto:skillsemployment@placesforpeople.co.uk" target="_blank">skillsemployment@placesforpeople.co.uk</a>. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold callsSafeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communitiesArmed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.





<ul></ul>

Southern Sales Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5331/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5344/JD_Housing_Support_Officer.doc" target="_blank">JD_Housing_Support_Officer</a></li>
</ul>





Job title:&nbsp;Housing Support Officer&nbsp;
Fixed term contract: Full time, 37 hours per week, on-site.&nbsp;
Salary: Band D £28,580 - £30,768&nbsp;
Location:&nbsp;Brentwood Borough Council&nbsp;&nbsp;
Department:&nbsp;Housing&nbsp;
Closing date:&nbsp;18/01/2026&nbsp;
About the role:&nbsp;
 Brentwood Borough Council has an exciting opportunity for the recruitment of a Housing Support Officer. The successful applicant will support the most vulnerable residents in the borough from assessing their eligibility for Independent Living Accommodation (formerly known as sheltered accommodation), reporting repairs within communal areas, compliance checks on telecare equipment, completing forms and where necessary, safeguarding referrals.  &nbsp;
You will have experience of work with vulnerable people, good IT skills and have worked in a customer focused environment previously. This role is fast paced and will vary from day to day with a variety of tasks being required which will assist your colleagues in the wider Housing Estates Team.   &nbsp;
The successful applicant will:  &nbsp;
<ul>
<li>Have proven administrative experience required especially dealing with Microsoft Excel, word and outlook.  &nbsp;</li>
</ul>
<ul>
<li>Be able to work closely in a team environment, left to self-manage their working day to meet output levels. &nbsp;</li>
</ul>
<ul>
<li>Demonstrable evidence of working in a customer service/focussed environment &nbsp;</li>
</ul>
<ul>
<li>Demonstratable evidence of working with vulnerable people of all ages &nbsp;</li>
</ul>
<ul>
<li>Have good prioritisation and attention to detail  &nbsp;</li>
</ul>
<ul>
<li>Have ‘pride’ in your work and ambition to want to deliver our service to high standards  &nbsp;</li>
</ul>
<ul>
<li>Have a positive attitude when dealing with&nbsp;Customers   &nbsp;</li>
</ul>
For an informal discussion please contact Raigan Barnes on 01277 312 500. &nbsp;
If you are ready to help shape the future of local government in Essex and thrive in a collaborative, ambitious environment, we want to hear from you!&nbsp;
Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification. &nbsp;

Brentwood Borough Council

Housing Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5340/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5342/JD_-_Housing_Administrator_Leasehold_and_Estates_Management.docx" target="_blank">JD_-_Housing_Administrator_Leasehold_and_Estates_Management</a></li>
</ul>





Job title: Housing Administrator (Leasehold and Estates Management)&nbsp;
Fixed term contract: Full time, 37 hours per week, hybrid.&nbsp;
Salary: Band D £28,580 - £30,768&nbsp;
Location: Brentwood Borough Council&nbsp;&nbsp;
Department: Housing&nbsp;
Closing date: 18/01/2026&nbsp;
About the role:&nbsp;
Brentwood Borough Council has an exciting opportunity for the recruitment of a Housing Administrator. The successful applicant will support the Leasehold Services team with more generic support to the wider housing service a key element of this role.  The job will involve everything from invoicing, letters, statement productions for service charges minute taking, contacting residents, inputting and updating data, system processing and much more.   &nbsp;
You will have experience of administrative work, good IT skills and have worked in a customer focused environment previously. This role is fast paced and will vary from day to day with a variety of tasks being required which will assist your colleagues in the wider Housing Team.  &nbsp;
The successful applicant will:  &nbsp;
<ul>
<li>Have proven administrative experience required especially dealing with Microsoft Excel, word and outlook.  &nbsp;</li>
</ul>
<ul>
<li>Be able to work closely in a team environment, left to self-manage their working day to meet output levels. &nbsp;</li>
</ul>
<ul>
<li>Demonstrable evidence of working in a customer service/focussed environment. &nbsp;</li>
</ul>
<ul>
<li>Have good prioritisation and attention to detail. Have ‘pride’ in your work and ambition to want to deliver our service to high standards.&nbsp;</li>
</ul>
<ul>
<li>Have a positive attitude when dealing with customers.&nbsp;</li>
</ul>
For an informal discussion please contact Nicola Marsh on 01277 312 500&nbsp;
Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification. &nbsp;

Housing Administrator Leasehold and Estates Management

<ul></ul>





Housing Repairs Operations Manager 
Are you an experienced and motivated leader with extensive experience in Repairs and Maintenance? Are you ready to join our team and drive excellence in all aspects of our responsive repairs service? Following the Council's Regulator of Social Housing's C1 rating, we have an exciting opportunity for the right person to make a major contribution to ensuring our continued drive to improve service delivery for the benefit of the Council's residents continues at pace. 
Why Join Us? 
 
 - Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. 
 - Drive Service Improvements: Implement service improvement plans to enhance the quality of our responsive repairs and project delivery, creating a lasting impact on our residents' lives. 
 
Desired Skills and Experience: 
 
 - Ability to engage, coach and motivate teams and set clear targets and expectations 
 - Demonstrable experience of leading and managing technical staff 
 - Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes 
 - Significant experience managing high value responsive repairs contracts, responsible for commercial and service quality objectives 
 - Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment 
 - Knowledge of relevant legislation and regulations pertaining to landlord asset activities. 
 - Passion for driving excellence in performance and delivering outstanding results. 
 
Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. 
 
Please note this position within our structure is titled an ERD (Enfield Repairs Direct) Operations Manager and has been changed to a Housing Repairs Operations Manager for advertisement purposes only. 
 
Contact Details - 
If you would like to know more about the role, please contact Tony Medall, Head of Repairs and ERD on <a href="mailto:tony.medall@enfield.gov.uk" target="_blank">tony.medall@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Housing Repairs Operations Manager

Job DescriptionOrganisation: London Borough of Waltham ForestSalary:&nbsp;PO6 £54,267 -£57,402Contract Type: Permanent&nbsp;Working hours per week:&nbsp;36Application Deadline: 23/01/2026Proposed Interview Date(s):&nbsp;TBC &nbsp;Reference: 1986About Us:&nbsp;Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp;We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp;London Borough of Waltham Forest is one of the&nbsp;<a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp;The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>&nbsp;so we can arrange an alternative application method.&nbsp;About the role:&nbsp;If you have the passion, creativity and tenacity to make a real difference in people’s lives we would love to hear from you.&nbsp;We’re&nbsp;looking for a confident and motivational team leader, who is proactive, adaptable and can create an encouraging working culture focused on getting positive outcomes for our residents.&nbsp;Your record of providing excellent outcomes for residents will be backed by a strong knowledge and understanding of homelessness legislation, and the practical day to day challenges that come with leading a Housing Options Service.&nbsp;As an experienced manager, you’ll&nbsp;understand how to manage a team working under pressure whilst delivering a first class service.&nbsp; &nbsp;<a href="https://url.uk.m.mimecastprotect.com/s/HTAzCA6pYIggAM7hGfnFGp5C7?domain=fs-filestore-eu.s3.eu-west-1.amazonaws.com" target="_blank">&gt;&gt; Click here to download the Role Profile &lt;&lt;&nbsp;&nbsp;</a>Key Responsibilities:&nbsp;To strategically manage, develop and co-ordinate a team of Officers providing a full casework service for residents in housing need. Preventing homelessness wherever possible and carrying out timely and robust accommodation needs and homelessness assessments where necessary, ensuring that the service meets all legislative requirements.&nbsp;To act as the service’s lead Manager on special projects relating to homelessness prevention and/or the assessment and application of the council’s duties under the homelessness legislation.&nbsp;The role is about developing and improving the Prevention and Assessment Service and our relationship with residents, assessing our service delivery from the resident’s perspective and identifying areas for improvement.&nbsp;Qualifications and Requirements:&nbsp;Educated to degree standard or equivalent &nbsp;Working Knowledge of Housing Jigsaw and NEC&nbsp;&nbsp;Terms and conditions:&nbsp;The below terms and conditions apply to this role:&nbsp;Satisfactory employment references and CIFAS identity checks;&nbsp;Satisfactory declaration of interest;&nbsp;Satisfactory DBS check;&nbsp;As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp;How to Apply:&nbsp;Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp;We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp;Equal Opportunity Employer:&nbsp;Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp;To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp;We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp;&nbsp;For more information on the benefits of working for the Council, please visit&nbsp;<a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp;Contact Information:&nbsp;If you have any questions about this vacancy or the application process, please contact Sharron Stewart – Operations Manager (<a href="mailto:sharron.stewart@walthamforest.gov.uk" target="_blank">sharron.stewart@walthamforest.gov.uk</a>) or Gbemi Tinubu-Pratt – Operations Manager (<a href="mailto:gbemi.tinubu-pratt@walthamforest.gov.uk" target="_blank">gbemi.tinubu-pratt@walthamforest.gov.uk</a>).If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at&nbsp;<a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp;Click here for further information on the&nbsp;<a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





<ul></ul>

London Borough Of Waltham Forest

Housing Options & Assessment Manager

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking an experienced and dynamic professional to take on the pivotal role of Team Manager – Single Homeless and Rough Sleeping &amp; Co-ordination within the Housing Services Division.This critical leadership position is responsible for managing and coordinating Harrow’s operational and strategic response to single homelessness and rough sleeping. You will lead a dedicated team delivering frontline homelessness prevention and rough sleeping services, ensuring residents receive timely, effective support to access housing solutions and reduce the risk of homelessness. Working in a fast-paced environment, you will make key decisions on eligibility for emergency accommodation and oversee complex cases involving vulnerable individuals with multiple needs.A core focus of the role is driving initiatives to tackle and end rough sleeping in Harrow. You will work collaboratively with commissioned outreach services, voluntary sector partners, and statutory agencies to implement innovative solutions, monitor performance, and share best practice. The successful candidate will demonstrate expert knowledge of homelessness legislation, strong analytical and problem-solving skills, and the ability to inspire and lead teams to deliver high-quality, customer-focused services. About You The successful candidate will have:<ul><li>Educated to degree level or equivalent, or possess equivalent relevant experience in housing, homelessness, or a related field.</li><li>Proven experience in managing and coordinating services addressing single homelessness and rough sleeping, including frontline assessment and decision-making on emergency accommodation eligibility.</li><li>In-depth knowledge of homelessness legislation (such as Parts VI and VII of the Housing Act 1996 and the Homelessness Code of Guidance) and the Homelessness &amp; Rough Sleeping Strategy frameworks.</li><li>Strong leadership skills with experience supervising, mentoring, and developing multi-disciplinary teams to deliver high-quality, customer-focused services.</li><li>Excellent communication and interpersonal skills to engage effectively with individuals in crisis, partner agencies, and commissioned outreach providers.</li><li>Ability to analyse complex cases, make timely decisions, balance competing priorities, and work under pressure to meet performance targets.</li><li>Experience in multi-agency collaboration and partnership working to design and deliver innovative solutions for rough sleeping.</li><li>Competence in data management and performance monitoring to track outcomes, inform service improvement, and meet strategic objectives.</li></ul>This post will require a satisfactory enhanced DBS check. Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=27315&amp;hashed=-1452855565" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Harrow Council

Team Manager – Single and Rough Sleeping

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a dedicated and proactive professional to take on the role of Homelessness Prevention &amp; Solutions Officer within the Housing Services Division.This vital position is at the forefront of preventing and relieving homelessness for households in housing need. You will provide intensive, specialist support to individuals and families, helping them sustain existing accommodation or secure suitable housing solutions. Working in a fast-paced environment, you will conduct statutory homelessness assessments, negotiate with landlords and other stakeholders, and develop personalised housing plans to prevent homelessness wherever possible.A core focus of the role is empowering households to find sustainable solutions to their housing crisis, while ensuring compliance with the Homelessness Reduction Act 2017 and other relevant legislation. You will provide practical advice on housing options, welfare rights, and tenancy support, and work collaboratively with internal teams, external agencies, and landlords to deliver positive outcomes. The successful candidate will demonstrate strong problem-solving skills, excellent communication, and the ability to manage complex cases under pressure. About You The successful candidate will have:<ul><li>Educated to degree level or equivalent, or substantial relevant work experience.</li><li>Comprehensive knowledge of core legislation, including the Housing Act 1985, Housing Act 1996 (as amended), Homelessness Act 2002, and the Homelessness Reduction Act 2017, as well as related case law.</li><li>A good working knowledge of housing benefit rules and the supply and demand issues related to public and private housing in a London borough.</li><li>Detailed understanding of the private rented sector, the council’s statutory function to protect citizens from illegal eviction, county court possession proceedings, and prevention tools and options.</li><li>Expert knowledge of homelessness policy and practice, and a deep understanding of national and local welfare and housing systems.</li><li>Outstanding customer service skills, including the ability to explain technical information simply and provide sensitive, effective support to vulnerable customers.</li><li>Experience of giving advice and information in a busy, front-line customer-focused environment.</li><li>Strong negotiation, advocacy, and mediation skills, with experience of interviewing homeless applicants and handling sensitive information.</li><li>Ability to gather and interpret complex information quickly, think creatively about problems, and identify practical solutions.</li><li>Excellent written and verbal communication skills, including the ability to write detailed technical letters and reports, and devise Personalised Housing Plans.</li><li>Ability to organise and monitor workload, prioritise competing demands, and work effectively under pressure to meet statutory deadlines and performance targets.</li><li>Strong interpersonal skills, including active listening and the ability to maintain positive working relationships with customers and stakeholders.</li></ul>This post will require a satisfactory enhanced DBS check, travel for business purposes, and occasional work outside normal office hours. Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=27259&amp;hashed=-573680398" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Homelessness Prevention & Solutions Officer

Title: Resolution Team LeaderContract Type: Permanent, Full time, 35 hours per weekSalary: Starting from £40,649 per annum (London weighted salary) or £36,073 per annum per annum (Regional salary)Grade: 08Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 19th January 2026 at 11pmInterviews to be held during w/c 26th January 2026Please click here for the role profile -<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQ261PKG9/8mpp6K2OyzRd8+jOTAbKstQ9lNG0IjdMXpJ+NuJJuK76dOJE8vjf2Clu" target="_blank">Role Profile - Resolutions Team Leader.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply*Join our Customer Relations Team at L&amp;QWe’re looking for a passionate and motivated Resolutions Team Leader to join our Customer Relations team.This is an exciting opportunity to lead a team of dedicated Resolutions Officers, ensuring our customers receive a fair, transparent and high-quality complaints service. You’ll play a vital role in driving service excellence, supporting your team to achieve great outcomes, and ensuring compliance with the Housing Ombudsman Code.If you’re an experienced team leader who thrives on developing people, improving processes, and delivering exceptional customer experiences, we’d love to hear from you.If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li> Lead, coach, and motivate a team of Resolutions Officers to provide a high-quality complaints service.</li><li>Take ownership of complex and escalated complaints, ensuring fair and timely outcomes.</li><li>Ensure complaints are managed in line with L&amp;Q’s policies, procedures, and performance standards.</li><li>Monitor and report on team KPIs, identifying opportunities for continuous improvement. </li><li>Provide guidance and oversight on responses to the Housing Ombudsman, ensuring quality and compliance.</li><li>Foster a culture of accountability, empathy and problem-solving across the team.</li><li>Build strong relationships with key internal stakeholders to identify and address the root causes of complaints.</li></ul>What you'll bring: <ul><li>Experience leading or supervising a team within a customer service, complaints or resolution environment.</li><li>Proven ability to manage complex and sensitive customer issues effectively.</li><li>Excellent written and verbal communication skills with strong attention to detail.</li><li>Confidence in coaching, motivating and developing individuals to achieve targets.</li><li>A calm, impartial, and solutions-focused approach when handling conflict.</li><li>Knowledge of the Housing Ombudsman Code or housing complaints processes (desirable).</li><li>Proficiency in Microsoft Office and CRM systems.</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ<ul></ul>

London and Quadrant Housing Trust

Resolution Team Leader - 7389

Title: Resolutions Team ManagerContract Type: Permanent, Full Time, 35 hours per weekSalary: Starting from £55,270 (London salary) and from £47,920 (Regional salary) per annumGrade: 10Reporting Office: London, Stratford or Manchester, TraffordPersona: Agile 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Closing Date: 18th January 2026 at 11pmInterviews to be held on the 28th January 2026Please see the role profile here - <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAJOxn0uaIw998B27m1Z2faQAsdwmvCceB0XsB3fwRkcQmud5hBdFUujpYYVFj8O+6lMB0fWHYvU+IDjHIBQq8MH" target="_blank">Role Profile - Resolutions Manager.pdf</a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply*Join our Complaints Team at L&amp;Q:At L&amp;Q we’re committed to delivering exceptional service to our residents – and that means learning from every experience. As one of our resolution team managers you will lead and inspire a team of complaint handlers to ensure a high-quality, robust, and timely complaint management service is provided to residents and other external stakeholders at various levels. The role will help to improve the customer complaints experience to increase resident satisfaction, and you will directly manage Resolutions Team Leaders to role model and implement areas of accountability. Are you an inspirational leader with a track record of managing successful large complaint teams?If this sounds like you, we would love for you to apply!Your impact in the role:<ul><li>Lead the resolutions team to handle customer complaints in line with agreed policies and procedures</li><li>Lead the team to ensure KPIs and agreed team objectives are met</li><li>Hold colleagues accountable for service delivery required to ensure complaints are proactively resolved in a timely and efficient manner, ensuring that the individual needs of complainants are considered on a case-by-case basis</li><li>Form effective relationships with internal and external stakeholders at all levels to achieve successful results for customers</li><li>Make logical decisions focused on solutions, recognising when things aren’t right, and acting quickly to make changes and put things right for the customer</li><li>Advocate change on behalf of the customer to create a better and faster customer experience for L&amp;Q customers</li></ul>What you'll bring:<ul><li>Experience in managing large complaint-handling teams including setting targets and monitoring quality and compliance</li><li> An ability to find creative and practical solutions to customer issues</li><li>Excellent communication and presentation skills, with the ability to adapt your style to customer needs</li><li>A demonstrable track record of commitment to excellent customer service in a demanding service centre environment</li><li>Experience of leading effective business improvement projects</li><li>Extensive experience of directly managing complaints</li><li>Experience of working in the social housing sector and working in line with the Housing Ombudsman’s Code and Scheme</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!#TJ





<ul></ul>

Resolutions Team Manager - 7388

<ul></ul>

Please apply online via the link provided.
No agencies please.



Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC!
The role
We are looking for a passionate individual who is customer focused, a team player and wants to help improve our local communities in Charnwood.
The Council is recruiting for a full time, permanent Housing Options Officer.
A housing options officer seeks to relieve and prevent homelessness. They assess the needs of individuals facing housing challenges and make statutory decisions to secure housing that meets statutory guidelines.
This is an exciting opportunity to join a service working towards reducing rough sleeping and ending cycles of homelessness in Charnwood and supporting people to access suitable accommodation.
The role involves conducting thorough assessments of clients' circumstances, understanding their needs, and offering appropriate advice and options. You will provide information on available housing options, private rentals, welfare and potential financial support schemes.
Additionally, you'll collaborate with other internal and external teams to ensure a comprehensive approach to housing support, aiming to improve the quality of life and stability for those seeking assistance. Your communication, problem-solving, and empathy skills will be essential in guiding individuals through the housing process and helping them secure suitable and sustainable living arrangements.
The benefits of working with us:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting <a href="http://www.charnwood.gov.uk/jobs" target="_blank">www.charnwood.gov.uk/jobs</a>
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.

Charnwood Borough Council

Housing Options Officer H150

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5255/Maternity_Cover_Compliance_Manager_JD_Oct_25.pdf" target="_blank">Maternity_Cover_Compliance_Manager_JD_Oct_25</a></li>
</ul>





COMPLIANCE MANAGER (12 months fixed term contract Maternity Cover)
“An exciting, fixed term contract of 12 months duration has become available to provide maternity cover for our Compliance Manager.
This important role will suit someone with previous experience in the sector, a deep understanding of compliance, and a keen eye for detail with a flexible attitude.
We may be small in terms of the number of assets we own and manage, but we treat compliance very seriously. 
With a broad portfolio of stock – mainly providing independent living for over 55’s – we are looking for someone with drive and enthusiasm.

109 Housing Full time Jobs