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Title: Voids Manager (NB. The title for the post holder on appointment shall be Maintenance Team Manager - Voids) Contract Type: Permanent – Full Time - 35 hoursSalary: : £55,270 per annum to £61,018 per annum (London weighted salary) dependant on experience Grade: 10Reporting Office: London, Stratford Working Location: LondonPersona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: 09:00 – 17:00Closing Date:14th October 2025 - 23:00Interview Dates: Will be held on a date to be confirmed.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Please click here for the <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAIWl0v6m8ldY5Bj/JkhLFmgJdqhg3LNyAFb6cnT9u6cpPNbFnj8YZzS6FPenswzqDgNd/uKNs6BpoOL5D36onrg" target="_blank">Role Profile - Maintenance Team Manager - Voids</a>Join our Maintenance Voids Team at L&amp;Q:An opportunity has arisen within the void’s team. The role is being recruited on a temporary basis and is an ideal opportunity for a candidate who has a sound knowledge of void management.If this sounds like you, we would love for you to apply!Your impact in the role:This is a role that impacts both residents and internal teams and will have direct influence over increasing satisfaction and achieving strategic goals within the service.The Void Manager will look after one of the L&amp;Q regions in SE London. They will manage a team of void supervisors who pre and post inspect voids. They will contract manage and deliver a best-in-class void service that manages within budget and provides voids on time to our letting and rehousing service.You will work closely with internal and external stakeholders to deliver excellent service and sound financial decision-making. Your experience of managing people, delivering void service and financial results will therefore be essential. What you'll bring:<ul><li>Experience of leading, supervising and motivating a team of void supervisors</li><li>Experience of contract management.</li><li>Knowledge of SORs and building knowledge.</li><li>Track record of delivering excellent customer service and resident satisfaction against KPIs</li><li>Knowledge of relevant standards and legislation</li><li>Experience of implementing and maintaining good Health and Safety, including working at heights, manual handling, asbestos and day to day Health and Safety Compliance</li><li>Demonstrable financial acumen &amp; commercial awareness</li><li>Ability to build positive relationships with a range of internal and external stakeholders</li><li>Resilience and the ability to work in a pressured environment.</li></ul>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.#TJ





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London and Quadrant Housing Trust

Voids Manager - 7134

Title: Graduate Site Manager (Quality Inspection and Test Plan)Contract: Fixed Term Contract – 3 yearsHours: Full-Time, 37.5 hours per weekSalary: £30,000 per annum depending on experienceReporting Office: Stratford, LondonWorking Location: Greenwich/Barking with travel to the North West England on occasionPersona: Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required <a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAllXNqVBeJarxVXnYAO5d5i4pVKIwR04x5lFq/+g6jFc/QOamzrAXmTeCmM/N/6IN" target="_blank">Role Profile - Graduate Site Manager QITP.docx</a> Closing date for completed applications: 6th October 2025 at 11 PMInterviews will tentatively be conducted on 16th October 2025.<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include:Excellent pension plan (up to 5% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than statedThe L&amp;Q Graduate Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.Introduction to the team:Our Construction Quality and Compliance team plays a critical role in ensuring that new build and refurbishment projects meet L&amp;Q’s exacting standards. We support delivery teams and subcontractors with inspection protocols, smart data systems (e.g. Field View)*, and a structured approach to building compliance and quality assurance.Overview of the role: We are looking for an enthusiastic and committed Graduate to join our Quality and Compliance team to train as a Quality Inspection and Test Plan (QITP) Manager. You will spend time on-site learning about quality and compliance and shadowing senior colleagues to learn how to support the delivery of high-quality homes by implementing inspection processes, analysing performance trends, building reports and supporting transition from paper-based to Field View-led inspections.You’ll be responsible for:<ul><li>Supporting site teams with Quality Inspection and Test Plan (QITP) implementation</li><li>Carrying out quality inspections and audits across live construction sites</li><li>Monitoring compliance performance data using Field View*</li><li>Collaborating with site teams and the supply chain to resolve defects, improve consistency, and uphold brand standards</li><li>Reporting on key quality issues and tracking resolutions across the project lifecycle</li></ul>From day one, you’ll be engaged in a meaningful and hands-on role with increasing responsibility, supported by experienced mentors and line managers who will help shape your professional development.Other essential skills and experience include:<ul><li>Ability to multi-task and work to deadlines in a construction environment</li><li>Confident IT user, including Microsoft Office </li><li>A willingness to understand and engage in construction inspection processes and the use of digital tools (e.g. NHBC, LABC and Field View, etc)</li><li>Interest in compliance, regulations, and delivering homes “right first time”</li></ul>We are looking for individuals who:<ul><li>Are passionate about construction quality and customer satisfaction</li><li>Have strong attention to detail and an analytical mindset</li><li>Demonstrate resilience, enthusiasm, and a drive for improvement</li><li>Communicate confidently and work well in team environments</li><li>Are flexible in terms of travel to various construction sites in London</li><li>Must be able to work in the UK</li><li>Shows an intention to acquire a driving licence before the end of the programme</li><li>Are willing to occasionally visit sites in the NW </li></ul>Qualification Requirements <ul><li>Degree in a construction discipline or similar (BSc Project or Construction Management or Building Surveying)</li></ul>You will have the opportunity to work towards Chartership with the Chartered Institute of Building or similarWhat you can expect:<ul><li>Great company benefits</li><li>Great breadth and variety of experiences through a structured programme with rotation across key business areas.</li><li>You will have access to outstanding training offered internally.</li><li>You will be supported throughout the programme by an experienced line manager and mentor.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!





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Graduate Site Manager (Quality Inspection and Test Plan)

About the BoroughSutton Housing Partnership (SHP) was set up in 2006 to manage the housing stock on behalf of Sutton Council.&nbsp;We provide day-to-day housing management services to Sutton Council's tenants and leaseholdersSHP is a great place to work; we take great pride in our borough, our communities, and our services. It is one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.&nbsp;About the Service and TeamThe Assistant Director of Assets and the Head of Building Safety and Compliance reports to the Director of Asset Investment and Sustainability. Together they lead distinct teams, Asset delivery:&nbsp; Asset Lead, Pre Construction Lead, Project Managers, Work Surveyors, Clerk of Works and Resident Liaison Officers. Compliance: Manager, Engineers and Compliance officers.At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives.&nbsp;About the Role and Our Ideal CandidateAs the Director of Asset Investment and Sustainability you will be competent at a senior level to work with the Executive Management Team and the Board on all strategic and operational aspects of assets and sustainability, including best practice and the development of new initiatives. It is imperative that you have a rigorous and up to date knowledge of all legal and building safety requirements for property assets; fire safety and building compliance regulations with practical experience of applying this successfully. A good understanding of new and emerging technologies on sustainability to enable you to develop and implement the SHDP strategy for new build homes and remodel the existing stock. Your experience of partnership working; and being an expert in planning approaches for a diverse property portfolio is important for this role.&nbsp;Excellent people, negotiation and advocacy skills and a collaborative style that fit the values of the organisation. SHP's strength and depth lies primarily in the knowledge, experience and commitment of our colleagues and their ability to deliver excellent services to our residents. As a landlord organisation this also means enabling families and households to be successful, sustain their tenancy and lead healthy and rewarding lives.&nbsp;SHP has a unique and strong partnership with the London Borough of Sutton to ensure compliance of the big 6 and to work collaboratively for our residents.&nbsp;Educated to degree level, you must have a CIH Level 4 qualification in Managing Housing Maintenance or CIH Level 5. Those willing to work or who are working towards the qualification are encouraged to apply.&nbsp;&nbsp; Our Offer to YouColleagues at SHP take pride in delivering our priorities and working in&nbsp; rewarding careers. In turn, we strive to reward them fairly through SHP’s pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems.&nbsp;&nbsp;A good work-life balance is important and our key benefits are:<ul><li>Membership of the <a href="https://www.lgpsmember.org/" target="_blank">Local Government Pension Scheme (opens in new window) </a>– a career average scheme where employees contribute between 5.5% and 12% .&nbsp; Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 .&nbsp;&nbsp;</li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes&nbsp;&nbsp;</li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning&nbsp; and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training.&nbsp; Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application ProcessBefore applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforceWe guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional InformationWe are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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London Borough of Sutton

Director of Asset Investment and Sustainability

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Private Rented Solutions Officer £40,182 - £42,060 per annum&nbsp; Hybrid Role *** Excellent terms and conditions including flexi time and working from home up to 3 days a week after initial 4 week induction *** Last year Newham Homelessness Prevention Advice Service (HPAS) received more than 6500 homeless applications from households across the borough. The housing market in and around Newham is highly competitive and challenging, with a significant demand for affordable family housing.&nbsp; The private rented sector plays a vital role in addressing this issue by providing essential housing options for those in need. Your role will be instrumental in ensuring that private rented accommodation is accessible and sustainable for our clients. Our Private Rented Solutions Team is dedicated to sourcing, securing, and sustaining private sector tenancies for individuals facing homelessness. As part of Newham HPAS you will support the Service in procurement, education and lettings.&nbsp; You will be responsible for maintaining a robust supply of affordable private lettings and long-term leased temporary accommodation. This will involve cultivating strong relationships with landlords, agents, and developers to promote the uptake of the Council’s Leasing and Lettings Schemes. You will then seek to match these properties to households to Prevent/Relieve homelessness or to discharge s193 homelessness duty. The Private Sector Solutions Team is key to our Temporary Accommodation Reduction strategy, playing a vital role in reducing reliance on temporary housing solutions and helping to secure long-term, sustainable housing for those in need. About the Role&nbsp; This dynamic role focuses on procuring private sector properties, providing landlords and agents with the opportunity to let or lease their properties. You will deliver a high-quality, customer-centric experience that rivals a private letting agency, ensuring both landlords and tenants receive exceptional service. We are seeking a highly organised, motivated individuals with strong negotiation skills and a deep understanding of the private rented sector. As an ideal candidate, you will have experience in negotiating with landlords &amp; agents and securing high quality accommodation at competitive prices. You will be confident at assessing affordability for prospective tenants and confident in meeting with residents to educate them on how to access the private sector and find affordable accommodation. All candidates will initially be offered a 12 month fixed term contract with permenant contracts available. What Newham Can Offer You do not need to have prior PVII homeless experience although it is preferred. If you do not have experience you need to demonstrate an ability to seek out relevant legislation with the ability to explain it to the panel. Full training on the legislation will be given by our internal training team, ensuring you are able to access a career pathway within homelessness. We offer flexible working, with the possibility of working from home up to 3 days a week. Essential Qualifications, Skills and Experience We are looking for hard-working experienced housing professionals with specific private sector procurement experience, possessing strong communication and negotiation skills. We invite people who share our passion, commitment, and enthusiasm. <ul>
<li>Are you a strong communicator with excellent negotiation skills</li> <li>Able to achieve personal targets that make an impact on team performance and efficiency</li> <li>Experience of delivering proven positive outcomes</li> <li>Can you offer Landlords advice in line with legislation</li> <li>Able to be communicate effectively with a range of people, particularly landlords</li> <li>Knowledge of the Homelessness Reduction Act 2017, including Suitability of Accommodation.</li> <li>Able to deliver excellent customer service with an ability to mediate and resolve challenges</li> <li>Able to sensitively manage expectations</li> </ul> Closing date 13/10/2025 Please view JD&nbsp; here To Apply (Please Read!) You must submit a supporting statement through our recruitment portal.&nbsp;The supporting statement must demonstrate how you meet the relevant requirements listed in the person specification section of the job description. This should be no more than 2 sides of A4. If you do not currently understand the homelessness legislation you must demonstrate that you have sought to understand the basics doing research with the large amount of resources available. Applications which demonstrate no attempt to understand the legislation or make no reference to the legislative framework are unlikely to be successful. Applications which do not contain a personal statement, do not reference the legislation or are longer than 2 sides are likely to be dismissed. Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

London Borough of Newham

Private Rent Sector Solutions Officer

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Permanent&nbsp; Ref:&nbsp; H7309 Join our Tenancy Management Team during an exciting phase of service redesign and play a pivotal role in fostering strong, sustainable communities through meaningful interactions with our tenants.&nbsp; This is your chance to become a part of a dynamic, supportive team where no two days are the same, and flexibility in adapting to change is valued. We are on the lookout for a candidate who excels in communication to engage with our tenants through various methods, ensuring they understand and comply with their tenancy conditions.&nbsp; This role encompasses a broad spectrum of tenancy and neighbourhood management tasks, aimed at meeting and surpassing performance benchmarks and quality standards.&nbsp; As a key representative of the Dacorum Borough Council to its tenants, professionalism, diligence, and a commitment to teamwork are indispensable. The ideal candidate will bring a background in Housing Management, marked by innovation, organisational competency, and enthusiasm.&nbsp; Your ability to communicate clearly and tackle issues proactively, devising constructive resolutions, will set you apart.&nbsp; We value curiosity, excellent negotiation, and investigative skills, alongside a respectful, considerate approach to interactions, balancing empathy with assertiveness.&nbsp; Your capability to establish productive relationships with external agencies and navigate high-pressure situations will empower you to address complex challenges effectively. We are particularly interested in candidates who are adaptable and open to embracing changes that aim to enhance our service delivery.&nbsp; A foundational understanding of Housing Law and experience managing stressful situations, especially within a public-sector housing context, will be considered a significant asset. If you're ready to make a difference and thrive in a role where your actions contribute directly to the well-being of our communities, and you're excited about being part of shaping our services through a period of redesign, we would love to hear from you. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s):&nbsp; Week of 20 October 2025&nbsp;

Dacorum Borough Council

Tenancy Management Officer

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An exciting opportunity…&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; &nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. &nbsp;
The post&nbsp; We’re looking for passionate, resilient individuals to join our specialist service, helping families and pregnant people facing homelessness. &nbsp;
In this fast-paced and dynamic role, you will:&nbsp; ✅ Assess the circumstances and needs of households facing homelessness&nbsp; ✅ Identify practical and sustainable housing solutions&nbsp; ✅ Work collaboratively with partners to prevent and relieve homelessness&nbsp;
You’ll be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days.&nbsp; This is a front-line role where you will be expected to work from our office in Wembley depending on the rota. You will also be able to work from home on some days in the week.
Knowledge and experience of working in the homelessness sector is not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.&nbsp;
The Person:&nbsp;
Compassion, Determination, and Drive&nbsp;
Experience in the homelessness sector isn’t essential—we provide&nbsp;full training.&nbsp;What matters most is your&nbsp;drive, compassion, and ability to learn quickly.&nbsp; If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.&nbsp; What we’re looking for:&nbsp; ✨ A strong interest in homelessness and housing issues&nbsp; ✨ The ability to learn quickly—full training will be provided&nbsp; ✨ A customer-focused mindset with excellent communication skills&nbsp; ✨ Proactive problem-solving and resilience in a fast-moving environment&nbsp; This is more than just a job—it’s an opportunity to change lives, make a difference, and build a meaningful career. &nbsp; Take the first step toward a rewarding future and apply today!&nbsp;
Our Offer to You&nbsp;
In addition to your salary, you will also get to enjoy the following benefits:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.&nbsp;
Application Process&nbsp;
You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people.&nbsp; A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious, and ready for a new challenge.&nbsp;

Brent Council

This is Brent

Homelessness Prevention and Relief Officer

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An exciting opportunity…&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
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The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
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The Post
We’re looking for passionate, resilient individuals to join our Emergency Housing Placement Team as Emergency Placement Housing Officer helping individuals and families facing homelessness to be placed in suitable emergency accommodation.
In this fast-paced and dynamic role, you will: •&nbsp;&nbsp;&nbsp;&nbsp;Conduct suitability assessment on homelessness applicants referred to you. •&nbsp;&nbsp;&nbsp;&nbsp;Search for and identify suitable accommodation ensuring all housing compliance are met.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Allocate accommodations to referred homelessness applicants and ensure all the booking processes are completed.
You’ll be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days.
This is a front-line role where you will be expected to work from our office in Wembley and Harlesden depending on the rota. You will also be able to work from home on some days in the week.&nbsp;
Knowledge and experience of working in the temporary accommodation sector is essential but training will be provided from time to time. &nbsp; This is an exciting opportunity in the sector.&nbsp; The Person: Compassion, Determination, and Drive&nbsp;
Experience in the homelessness / temporary accommodation sector is essential. If you have necessary Housing IT software experience and thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.
What we’re looking for:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A strong interest in homelessness and housing issues •&nbsp;&nbsp;&nbsp;&nbsp;The ability to learn processes quickly—full training will be provided •&nbsp;&nbsp;&nbsp;&nbsp; A customer-focused mindset with excellent communication skills •&nbsp;&nbsp;&nbsp;&nbsp;Proactive problem-solving and resilience in a fast-moving environment&nbsp;
This is more than just a job—it’s an opportunity to change lives, make a difference, and build a meaningful career. &nbsp; Take the first step toward a rewarding future and apply today!&nbsp;
Our Offer to You In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Emergency Housing Officer

Title: Flat Entrance Door Carpenter (Fire Team) Contract Type: 3x 12 months Fixed Term Contracts, Full time, 40 hours per week Salary: £39,706.50 per annum – You will be provided with an L&amp;Q van for business use only. Grade: DM Tech 05 Reporting Office: River House, Sidcup, DA14 *You will only have to attend this office twice a month.Working Location: All regions of London and outskirts. *Your starting location will be from your home address. Persona: Mobile/Field Based Worker: Contractual hours to be worked from various locations such as resident home, estates etc, with ad hoc office attendance as required Working Pattern: 8am – 5pm, Monday-Friday Closing Date: 13th October 2025 at 9am Interview Dates: Week commencing 20th October. Face to Face Interviews/Assessments to be held at our River House Depot. <a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAKRbs/M0cjafrOL/6EkJiJ4OUTdH7WcBOaMt5Mq9NQV+I/F2KxY4NYhEgiNdrpEDMQfct7bnA/QsvfFmoYnpC5/" target="_blank">Carpenter Fire Team - Role Profile.doc</a><a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>… Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Join our Fire Team at L&amp;Q:To comply with, the fire safety regulations 2022 made it a legal requirement to carry out annual inspections on all fire doors from 23 January 2023 on multi occupied residential buildings over 11 meters height. You will report to the Fire safety supervisor and carry out works as instructed. Whilst meeting L&amp;Q's corporate targets of financial strength. Covering All regions of London and outskirts. A company vehicle will be provided for business use only, PDA fuel card, Uniform, PPE and parking paid will all be provided. It is essential to have a valid UK Manual Licence to carry out this role.If this sounds like you, we would love for you to apply!Your impact in the role:You will need a good knowledge of fire door maintenance. The fire door maintenance operative will evaluate fire doors for correct installation, maintenance and repair. Inspections will involve carrying out minor repairs and frame manipulation where necessary and clearly documenting your findings using a PDA. What you'll bring:<ul><li>Specialist Knowledge/experience of Hanging Fire Doors and fire door sets and second fix carpentry and fire door maintenance. </li></ul><ul><li>Working knowledge and understanding of the building/maintenance trades environment </li></ul><ul><li>Job related Health &amp; Safety. </li></ul><ul><li>Effective interpersonal and communication skills. </li></ul><ul><li>Able to plan and manage time effectively ensuring delivery of work within specified timescales </li></ul><ul><li>Ability to assess customer needs and to meet quality standards for service with a focus on delivering high standards of customer/resident satisfaction. </li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations. Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! <ul></ul>

Flat Entrance Door Carpenter (Fire Team) - 7131

Title: Tenancy Progression CoordinatorContract Type: Permanent, FT, 35 hoursSalary: Starting at £32,881 per annumReporting Office: London, StratfordPersona: Agile – 2 days working from home and 3 days to be worked from reporting office on a rota basisClosing Date: 12th October 2025Interview Dates: 23rd / 24th October 2025<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIn/jVzbTDN3wlzfTwDs3YeYbOwLP/eZexgDm9mZczZeikt900t+t5j0avHLYekR4" target="_blank">Tenancy Progression Coordinator Role Profile.docx</a><a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIn/jVzbTDN3wlzfTwDs3YeYbOwLP/eZexgDm9mZczZeikt900t+t5j0avHLYekR4" target="_blank"></a> <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Tenancy Progression Team at L&amp;Q:We are seeking a Tenancy Progression Coordinator to oversee the progression of London Living Rent, Intermediate Market Rent, and Rent to Buy properties. These schemes aim to provide affordable rental options and pathways to homeownership for residents. The ideal candidate will be responsible for ensuring smooth transitions and effective management of these rental schemes.In this new role at L&amp;Q we are looking for someone who is customer focused, self-motivated and has a keen interest in the London property market. If this sounds like you, we would love for you to apply!Your impact in the role:Reporting to the Tenancy Progression Manager, you will be part of a dedicated team supporting the customer journey for our tenants and will be responsible for:<ul><li>Managing customer databases and ensuring they are kept up to date</li><li>Taking customers details and qualifying their requirements</li><li>Dealing with incoming lettings enquiries via phone and email</li><li>Supporting customers through the tenancy referencing process</li><li>Ensuring compliance and regulatory requirements related to lettings are adhered to</li></ul>What you'll bring:<ul><li>Knowledge of the London UK Lettings market</li><li>Previous tenancy progression experience with ability to negotiate tenancy agreement terms</li><li>First class customer service skills</li><li>Exceptional verbal and written communication skills, with ability to collaborate and build stakeholder relationships</li><li>Strong administrative and organisational skills with keen attention to detail</li><li>Ability to work in a fast-paced target driven environment with a track record of meeting deadlines</li></ul>If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us! #TJ





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Tenancy Progression Coordinator

<h4>Title: Roofing Maintenance Coordinator</h4>Contract Type: Fixed term contract 6 monthsSalary: £30,455 per annumGrade: 5Reporting Office: London, StratfordWorking Location: LondonPersona: Agile Worker 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)Working Pattern: 8 to 4 or 9 to 5 Monday to FridayClosing Date: 9th October at 11pmInterview Dates: 14th October<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a> include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAIgglZNTjS3JE4puwtwftTLdhIJGJk7MUkv0S1hyxfCcDkinKFRbHik8Zbv9ixLtE" target="_blank">Roofing Coordinator Role Profile.docx</a> Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.Join our Roofing Team at L&amp;Q:We are looking for someone on a fixed term basis to join our Roofing team to coordinate our service.You will be part of a team of Maintenance Coordinators working closely with the Roofers, contractors and other areas of Maintenance Services supporting the Operations Support Team Leader.You will be responsible for the back-office administration supporting the Direct Maintenance service delivery in this essential support function. This is an opportunity to work alongside a highly motivated team in a role delivering professional and great customer service on a daily basis. Approaching tasks with determination to get a positive outcome for our residents. You will be part of a sizeable team, and will contribute actively to a positive working environment, following organisational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioural framework. If this sounds like you, we would love for you to apply!Your impact in the role:You will use a variety of systems to organise, plan and process data, providing relevant and current information for the Team. Accurate data entry and reporting will also be crucial to the role. Daily Task will include: reviewing outstanding work orders to confirm their status.Supporting roofing team with administrative tasks such as completing S20 and latent defect referrals, liaising with scaffold contractor and checking warranties. along with adhoc planning as and when required. Reviewing d365 cases for working at heights team, taking ownership for resolution within SLA and providing updates on complaints to complaint owners when required.What you'll bring:Good knowledge of Microsoft packages including D365 To be organised and have a strong administration skillsDemonstrate excellent written and verbal communicationKnowledge and experience within a similar role but not essentialAbility to deliver excellent Customer Service Be able to work independently and strive to deliver the service, bring ideas and efficiencies to the tasksIf you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>About L&amp;Q:We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate <a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click <a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a> to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.Click <a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a> to find out more about L&amp;Q and why you should join us!<ul></ul>

Roofing Coordinator

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Tenancy Relations Officer - Protection from Eviction Team
37 hours, 12 months fixed term&nbsp;
Working style: Hybrid working - to be discussed with candidate.&nbsp;
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.&nbsp;
About the role&nbsp;&nbsp;
As a Tenancy Relations Officer, you’ll play a vital role in promoting lawful tenancy practices, supporting tenants at risk of illegal eviction, and fostering positive relationships between landlords and tenants in preparation, and then leading on, the changes required in response to the Renters Rights Bill due to be introduced early 2026. You’ll provide expert advice on landlord and tenant law, conduct investigations, and represent cases in court when necessary.&nbsp;
Key areas of responsibility include:&nbsp;
<ul>
<li>
Deliver confidential, customer-focused advice to tenants and landlords.&nbsp;
</li>
</ul>
<ul>
<li>
Prevent homelessness through legal interventions and tenancy support.&nbsp;
</li>
</ul>
<ul>
<li>
Conduct PACE interviews and prepare cases for court.&nbsp;
</li>
</ul>
<ul>
<li>
Build strong relationships with private sector landlords to improve housing standards.&nbsp;
</li>
</ul>
<ul>
<li>
Support housing initiatives and promote best practices in the private rented sector.&nbsp;
</li>
</ul>
About you&nbsp;
The ideal candidate will have a strong knowledge of housing legislation and homelessness prevention, with experience working in a customer-driven, multi-disciplinary environment. They will be capable of managing a personal caseload while consistently meeting performance targets. Skilled in influencing and negotiation, legal procedures, and evidence preparation, they will also demonstrate excellent communication abilities and the capacity to build effective partnerships across agencies.&nbsp;&nbsp;&nbsp;
Specific requirements&nbsp;
<ul>
<li>
Must have a clean driving licence for use of the pool car.&nbsp;
</li>
</ul>
<ul>
<li>
Must have knowledge and experience of conduction PACE Interviews and preparing files for court&nbsp;
</li>
</ul>
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. &nbsp; &nbsp; Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:&nbsp;
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do&nbsp;
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential&nbsp;
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way&nbsp;
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed&nbsp;
Our offer&nbsp;
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.&nbsp;
A competitive salary alongside a range of benefits including:&nbsp;
<ul>
<li>
Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave&nbsp;
</li>
</ul>
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<li>
A wide range of flexible working opportunities&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Modern working environment at the Civic Offices in the heart of Reading&nbsp;
</li>
</ul>
<ul>
<li>
Local Government Pension Scheme (LGPS)&nbsp;
</li>
</ul>
<ul>
<li>
Life Assurance - three times your annual salary (for members of the LGPS)&nbsp;
</li>
</ul>
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<li>
On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted&nbsp;
</li>
</ul>
<ul>
<li>
Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work&nbsp;
</li>
</ul>
<ul>
<li>
Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years.&nbsp; The monthly fee includes insurance, servicing and road tax&nbsp;
</li>
</ul>
&nbsp; To arrange a confidential discussion on this position please contact Anna Layzell at <a href="mailto:Anna.Layzell@reading.gov.uk" target="_blank">Anna.Layzell@reading.gov.uk</a> &nbsp; &nbsp;
Closing Date: Sunday 19th October 2025&nbsp; Interview Date: To be confirmed
Interview Process: Q&amp;A, Presentation, Written exercise, Microsoft team or face to face&nbsp;

Reading Borough Council

Tenancy Relations Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6782/Complaints__Officer__Housing__PO3_JD__2_.pdf" target="_blank">Complaints__Officer__Housing__PO3_JD__2_</a></li>
</ul>

Please apply online via the link provided.



Hackney is a well performing inner London borough and while we work to deliver high quality services, we don’t always get it right and our residents and service users need to have their concerns heard so that things can be resolved and put right. That is where our complaints process comes in.
Whilst our services work to resolve complaints at stage 1, this is not always achieved from the complainants perspective and they use their right to escalate their concerns to stage 2.
We are looking for someone to come and join our small, dedicated, busy team to investigate complaints escalated to stage 2 and help us resolve issues for our residents and service users. You can find out more about our approach to complaints using the following link&nbsp;<a href="https://hackney.gov.uk/feedback-and-complaints" target="_blank">https://hackney.gov.uk/feedback-and-complaints</a>
To be successful in this exciting role you will be highly motivated and above all want to deliver the very best levels of service. A good understanding of Council services and complaint/casework handling and investigation would be advantageous, but it's also important that you have the right skills and focus we are looking for and which are essential.
You will have excellent written and verbal communication skills and possess a desire to resolve issues for people. You will be confident and self driven and won't be afraid to challenge the way things are done and have difficult conversations with, for example, Heads of Service, to bring about the right outcomes for residents. Your focus will be on getting things done the right way.
So what’s good about this job? Well it provides the opportunity to make a difference to people’s lives, utilises problem solving skills, provides engagement with stakeholders, management and staff across all areas, means that no two days and no two cases are the same and is an ideal role in which to learn about how the Council operates.
The majority of complaints requiring investigation are currently related to Housing given that we are landlord of a large social housing stock, but we are looking for a Complaints Officer who with the right support and familiarisation will be able to investigate complaints across almost the entire range of our services including anything from Homelessness to Home Ownership, Parks to Parking, Customer Service to Community Safety, Cycling to Recycling.
To be a member of the team, you will have a passion for customer service and want to put things right and be able to deal with the investigation of complaints by providing an informative, empathetic and responsive service aimed at assisting people who are often in need of our help. This brings some challenges but also a massive opportunity for job satisfaction.
Although the job description for this position is quite broad, this role will see you working within the Chief Executive's Directorate of the Council where you will be solely responsible for undertaking stage 2 complaint investigations and associated tasks such as responding to the Housing or Local Government &amp; Social Care Ombudsman and fully utilising the Council's i:casework complaints management system.
So if this sounds like you and you can help us achieve excellent outcomes for customers, we'd love to hear from you.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;15 October&nbsp;2025 (22:59)
Interview and assessment date:&nbsp;29/30 October&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Complaints Officer (Housing)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6814/New-Homes-Delivery-and-Disposals-Programme-Manager-JD-2025.docx" target="_blank">New-Homes-Delivery-and-Disposals-Programme-Manager-JD-2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6815/New-Homes-Delivery-and-Disposals-Programme-Manager-Person-Specification-SC8-2025.docx" target="_blank">New-Homes-Delivery-and-Disposals-Programme-Manager-Person-Specification-SC8-2025</a></li>
</ul>





Closing date - 13 October 2025 Interview date - 23 October 2025 To apply please click the 'Apply' button above, or please send your CV and covering letter to <a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>&nbsp;
This is a fantastic opportunity to work within the Winchester district that is rich in history with a thriving, vibrant, and diverse economy.&nbsp;&nbsp;
You will play a key role in the delivery of the council’s ambitious council house building and acquisition programme.
With a current council housing stock of over 5000 homes, around 500 new council homes already completed, and a strong forward funded development programme, the council has ambitious plans to meet its Council Plan priority of Good Homes for All.&nbsp;
We are looking for an experienced professional with extensive housing development and acquisition experience who can bring pace and determination to the role. Reporting to the Service Lead for New Homes, this role will require strong programme management experience as well as the ability to undertake financial viability appraisals to recognise and evaluate new affordable housing development and acquisition opportunities and lead legal negotiations to a successful conclusion. The successful candidate will be able to demonstrate experience of delivering high performing services, leading multi-disciplinary teams and working across organisations to deliver priorities.
This opportunity will appeal to candidates looking for a role with a wide range of commercial and delivery responsibilities and someone who is able to work at a senior level, represent the council with partners and stakeholders and work closely with Members and senior officers.&nbsp;
It will be a challenging and enjoyable role, and we pride ourselves on our team spirit and ability to get things done.&nbsp;&nbsp;
In return, we offer an excellent package of benefits including:&nbsp;
<ul>
<li>Employer paid health cash plan</li>
<li>Salary sacrifice scheme for cars and bikes</li>
<li>26 days annual leave per year rising to 34 days - dependent on length of service (plus additional Christmas leave, flexi-time and option to buy further annual leave)</li>
<li>Membership to the Local Government Pension Scheme</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district</li>
<li>Season Ticket loans</li>
<li>Support for continuous professional development</li>
</ul>

Winchester City Council

New Homes Delivery and Disposals Programme Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6811/CVP_0443_-_JD.pdf" target="_blank">CVP_0443_-_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6812/CVP_0443_-_PS.pdf" target="_blank">CVP_0443_-_PS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6813/CVP_0443_-_Conditions_of_Service.pdf" target="_blank">CVP_0443_-_Conditions_of_Service</a></li>
</ul>

To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the <a href="https://www.liverpoolcityregion-ca.gov.uk/fair-employment-charter" target="_blank">Liverpool City Region Fair Employment Charter</a>, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Come join us and be part of our success.
This role provides an exciting opportunity for someone looking to work in a fast paced environment supporting the delivery of the Council’s temporary accommodation. If you have excellent written communication skills, can work under pressure whilst meeting varied deadlines and react to urgent situations, then we’d love to hear from you. Experience of budget management, delivering projects and property inspections are essential.
Educated to degree level or equivalent with a commitment to continuous professional development and team work, you must be able to demonstrate skills in developing relationships with internal and external stakeholders, report writing and verbal communication along with the ability to present information to a wide variety of people.
At Knowsley Council we will consider requests for flexible working.&nbsp; For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.&nbsp;&nbsp;
See the benefits of working for Knowsley MBC <a href="https://www.knowsley.gov.uk/yes" target="_blank">https://www.knowsley.gov.uk/yes</a>.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:&nbsp;&nbsp;&nbsp; Ann Lowe / <a href="mailto:ann.lowe@knowsley.gov.uk" target="_blank">ann.lowe@knowsley.gov.uk</a> / 0151 443 2151 or alternatively&nbsp;Alan Broadbent / <a href="mailto:alan.broadbent@knwosley.gov.uk" target="_blank">alan.broadbent@knwosley.gov.uk</a> / 0151 443 2391
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.

Knowsley Council

Temporary Accommodation Contract and Strategy Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6798/Information_for_Candidates.doc" target="_blank">Information_for_Candidates</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6799/Organisational_Culture_framework.doc" target="_blank">Organisational_Culture_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6800/Reference_Form_11B_for_posts_requiring_DBS.doc" target="_blank">Reference_Form_11B_for_posts_requiring_DBS</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6801/Reference_Form.docx" target="_blank">Reference_Form</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6806/Service_Improvement__Insights_Officer.docx" target="_blank">Service_Improvement__Insights_Officer</a></li></ul>

Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:sally.nielsen@guildford.gov.uk" target="_blank">sally.nielsen@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully.
We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.
Follow us on Twitter @GuildfordBC



We are looking for a motivated and detail-oriented individual to join our Service Improvement Team as a&nbsp;Service Improvement &amp; Insights Officer. This role plays a key part in helping us deliver high-quality housing services by driving continuous improvement, ensuring compliance with housing standards and putting customer insight at the heart of what we do.
Working closely with colleagues across the council, tenants, and external partners, you will research best practice, support policy and process development and provide clear and accessible performance information. You will also contribute to tenant engagement activities, analyse sector guidance and government policy, and help shape improvement initiatives that make a real difference for our residents and communities.
This is an excellent opportunity for someone with strong analytical, research and communication skills who is passionate about housing, public services and delivering positive outcomes for tenants. In return, you will be part of a collaborative and supportive team that values professionalism, wellbeing, and continuous learning.

Guildford Borough Council

Service Improvement & Insights Officer

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Head of M&amp;E and Compliance 
We are seeking an outstanding Head of M&amp;E and Compliance to join our team and drive excellence in all aspects of our social housing landlord compliance functions. Following the Council's Regulator of Social Housing's C1 rating, you will make a major contribution to ensuring the highest standards of service delivery and our continued drive to improve service delivery for the benefit of the Council's residents. 
Why Join Us? 
 
 - Be a Key Decision-Maker and part of a High Performing Team: Take charge of identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency. 
 - Drive Service Improvements: Implement service improvement plans to enhance the quality of our housing portfolio, creating a lasting impact on our residents' lives. 
 
Desired Skills and Experience: 
 
 - Ability to engage, coach and motivate teams and set clear targets and expectations 
 - Demonstrable experience of leading and managing technical staff 
 - Experience of managing and controlling Mechanical and Electrical programmes and delivering successful outcomes 
 - A successful track record of achievement at managerial level in shaping and implementing positive change through good management and the use of performance and technical data 
 - Knowledge of relevant legislation and regulations pertaining to landlord compliance activities. 
 - Passion for driving excellence in performance and delivering outstanding results. 
 
Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. 
Contact Details - 
If you would like to know more about the role, please contact Andrew Cotton on <a href="mailto:andrew.cotton@enfield.gov.uk" target="_blank">andrew.cotton@enfield.gov.uk</a> for an informal discussion or to arrange a visit to the team. 
If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Head of M&E and Compliance

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<h3>Introduction</h3>Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that people will want to live in a Gateway home and people will want to work at Gateway. You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. <h3>Our values</h3>Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.<h3>The role</h3>We are looking for a Compliance Manager to ensure that Gateway Housing meets its statutory landlord compliance obligations in all areas including gas safety, water safety, asbestos, electrical safety, fire safety and lift/LOLER requirements. You will administer the delivery of a high-quality responsive service that ensures all M&amp;E services, systems and installations comply fully with all statutory and regulatory requirements and Accepted Codes of Practice<h3>Accountabilities</h3>Your accountabilities will include but not limited to:<ul>
<li>Monitor and plan servicing programmes and plans of work relating to statutory health and safety compliance and ensure they are delivered on time and to the required standards ensuring that all necessary certification is always in place</li>
<li>Manage and monitor relevant contractors to ensure delivery against specifications, to budget, and to lead on all reconciliation activities to ensure data accuracy</li>
<li>Responsible for verification of works completed and their quality. Oversee and or carry out a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements</li>
<li>Develop and maintain a compliance framework across all areas of the organisation's operations</li>
<li>Keep updated on corporate, regulatory and legislative changes and advise management of the implications to the business</li>
</ul><ul><li>Contribute towards and support the review of Health, Safety and Wellbeing related Policies and Procedures</li></ul><ul><li>Assist in budgetary control by monitoring and reporting expenditure to services suppliers. Liaise with suppliers over future and variation costs to update forecasts and maintain accurate reporting. Reconcile contractor invoice accounts on a regular basis.</li></ul>Please refer to the attached job profile for more details. Key Skills, Knowledge and Experience: <ul>
<li>Senior management experience with extensive knowledge of Health and Safety expertise </li>
<li>Experience of collaborative senior leadership, leading groups of colleagues to monitor and develop services and deliver change</li>
<li>Holder of a Health and Safety qualification (IOSH, NEBOSH)</li>
<li>Strong knowledge of housing legislation and compliance requirements in the UK.</li>
<li>Proven experience in a compliance or risk management role</li>
<li>Analytical and logical skills with excellent problem solving</li>
<li>Strategic development, policy creation and delivery</li>
<li>Ability to demonstrate a comprehensive working understanding of Compliance, its practical enforcement and wide expertise across all aspects of property compliance </li>
</ul><h3>Salary and benefits</h3>Our benefits package includes:<ul>
<li>Annual Leave: starting at 28 days, plus Bank Holidays</li>
<li>Subsidised Health and Wellbeing Membership</li>
<li>Simply Health - help towards the costs of dentist, optician, and private medical appointments.</li>
<li>Employee Assistance Programme - including free legal, financial and counselling advice</li>
<li>Pension - up to 10% employer contribution</li>
</ul>If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Please note only shortlisted candidates will be contacted.CLOSING DATE: 13 October 2025 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Asset Management - Compliance Manager

Are you passionate about delivering exceptional service and expert advice to homeowners? Do you thrive in a dynamic environment where you can make a tangible impact on people’s lives? If so, we have an exciting opportunity for you to join our team as a Homeownership Compliance Specialist at Peabody! As a Homeownership Compliance Specialist, you will be at the forefront of providing essential homeowner products and services to our residents. You will deliver expert guidance on homeowner agreements, processes, and products, ensuring accuracy and compliance with best practices and relevant legislation. You will also play a key role in maintaining accurate records for leaseholders, shared owners, and freeholders, contributing to the smooth delivery of services. What You’ll Do:<ul><li>Provide clear, practical advice to residents on homeowner products and agreements.</li><li>Handle lease-related transactions – from subletting to re-mortgaging, with precision and care.</li><li>Manage Right to Buy, Right to Acquire, and other home purchase applications.</li><li>Support enforcement of lease terms, ensuring compliance and minimising risk.</li><li>Work closely with external partners to maintain Peabody’s reputation.</li><li>Be a good team player who can demonstrate working in a fast paced environment with the ability to manage a busy workload and effectively manage time.</li></ul>What You'll Need:<ul><li>Proven experience in delivering specialist homeowner services within a social housing context.</li><li>A track record of delivering excellent performance and customer service.</li></ul>Be part of a team that truly cares about residents.This is a hybrid role working a minimum of 2 days a week at the Westminster Bridge Road office.Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer <ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal</li><li>4 x salary life assurance</li><li>up to 10% pension contribution </li></ul>Please read before applying: If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Interviews will be taking place on Teams the 20th and 22nd October 2025.We reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. 





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Peabody

Homeownership Compliance Specialist

As a Neighbourhood Manager, your typical day could start with a welcome visit to new tenants who’ve just moved in, before you go to a Residents’ Association meeting to hear about any concerns around their tenancy or local issues on their estate. Then you might be inspecting your estates with a colleague from Repairs or Estates Services, before heading across to meet a vulnerable resident who needs your help.What you’ll do:You’ll be working in your designated neighbourhood with a requirement to work from the Houghton Regis office on a Tuesday, and cover the Hertfordshire/Essex patch. You’ll be the ‘face of Peabody’ and no one day is the same. You’ll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. You’ll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody’s service to them and ensuring we take full account of their needs.Your role covers all aspects of tenancy and housing management – everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and resident satisfaction.You’re a people person who likes to get things done. You’ll enjoy working collaboratively with other teams and you’re first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. If you’re creative in your problem-solving, energised by supporting your residents and, like us, committed to helping people flourish, we want to hear from you.This is a permanent role.What you’ll need:<ul><li>experience within a customer facing role, preferably within housing management and ideally within the social housing sector</li><li>knowledge in tenancy and leasehold management and enforcement, with experience of safeguarding</li><li>to be resilient with a positive, flexible, compassionate and can-do approach</li><li>highly organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively</li><li>be prepared to undertake a level 3 qualification in Housing Management if not already held.</li></ul> This role will require a full UK driving licence and access to a vehicle.A Basic DBS check is also required. Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What we offer:<ul><li>30 days’ annual holiday plus bank holidays </li><li>Two additional paid volunteering days each year </li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying:If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Stage one Teams interviews will take place on 13th &amp; 15th OctoberStage two interviews will take place in person at our Pitsea office and will include a written assessmentYou must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.We reserve the right to close this advert early if we receive a high volume of suitable applicationsIf you have any questions about this role, please Talent Specialist, Caroline at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a> 





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Neighbourhood Manager (Hertfordshire/Essex)

Are you personable, passionate and thrive working with older people? Do you have a natural ability to network and build effective relationships? If so, you could be a Scheme Manager at Peabody, helping our older residents to maintain their independence, whilst ensuring their safety and security.What you’ll doYour typical day could start with providing practical assistance to a resident before you undertake a site inspection. Then you might be meeting with an internal or external stakeholder to effectively signpost a resident to additional or specialist support before you lead a scheme event promoting resident participation and wellbeing.As Scheme Manager,you’ll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents. You’ll actively work with residents in the management of their self-contained flat, developing and improving Peabody’s service to them and ensuring we take full account of our older residents’ needs. Your role covers all aspect of housing management, everything from estate, scheme, and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. If you’re energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you. Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. To be a success in this role, you’re<ul><li>Experienced in providing support to vulnerable adults.</li><li>Experienced working in housing.</li><li>Knowledgeable of the importance of record keeping and understand safeguarding.</li><li>A driver and have access to a vehicle with the appropriate insurance. </li></ul>What We Offer<ul><li>30 days’ annual holiday, plus bank holidays (pro rata)</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul> Please read before applying:This role will require an Enhanced DBS check, a full UK driving licence and access to a vehicle with the appropriate insurance.You will be required onsite 5 days a week Monday to Friday. If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be on-going PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer 





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Scheme Manager 

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Private Sector Liaison Officer(P01693)£30,756pa with progression to £34,011pa through annual increments(inclusive of outer fringe allowance)37 hours per week12-month fixed term contractAre you a persuasive person? Can you negotiate and change minds to help those in need? If this is you, we want to hear from you!Welwyn Hatfield Borough Council has invested in the Homelessness Services and is looking for an enthusiastic, passionate Private Sector Liaison Officer to make a difference to residents in need of housing.You will be part of Welwyn Hatfield Borough Council Housing Options team, working to promote the partnership with the Council and landlords and letting agents to help provide homes for those who are homeless or threatened with homelessness. You will be responsible for reaching out to landlords and letting agents, negotiating access to property which can be offered to people and families that need somewhere to live.You will develop the Council’s offer to landlords and agents, being a point of contact for them to ensure tenancy sustainment and encourage landlords and agents in becoming a partner to the Council in our goal of reducing homelessness and the need for temporary accommodation.Working alongside the other officers in the Housing Options team, you will be creative in your negotiations in finding solutions to barriers that might exist and alleviating concerns.Previous experience in the lettings industry is desirable, but not essential.About you:You will be passionate in providing high quality public services to the local community. You will have experience with providing excellent customer service. You will have ability to negotiate with others and find solutions to complicated situations. You must have excellent communication and interpersonal skills and a commitment to deliver outstanding results. You will have a great eye for detail to maintain accurate data and understand the data protection legislation and principles.You will have an interest in learning about homelessness and developing or increasing your understanding of homelessness legislation and case law.If you are passionate about helping people with true customer focus, assisting those in housing need, thrive under pressure and enjoy working in a team – we want to hear from you.The ability to converse with ease with other staff and members of the public and to provide advice in accurate spoken English is essential for this post.You will have a full UK driving license and access to a car.About us:Our CORE values are at the heart of everything we do – Core, Open, Responsible, and Excellent.Our main office is in the centre of Welwyn Garden City offering transport links and great amenities. We offer flexible working for that work life balance, generous annual leave, and the local government pension. We also have electric pool cars, cycle to work scheme, and bicycle pods to help reduce our carbon footprint. You will have access to our health and wellbeing events and a discount with a local sports provider.The full list of our benefits can be found here: <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> We do not offer sponsorship for the employment in the UK.Closing date for applications is 12 October 2025Assessments will be held on 22 October 2025Interviews will take place on 29 October 2025 Keywords: Welwyn Hatfield, local government, community, housing options, housing needs, homelessness, tenants, negotiating,

Welwyn Hatfield Borough Council

Private Sector Liaison Officer (P01693)

Business Manager – Housing Repairs and Empty Homes37 hours, Full-time, permanentBMG Z3 £67,614 -£71,325 per annumHybrid, Castle House, Great North Road, NewarkAt Newark and Sherwood District Council we are wholly committed to providing high quality housing services to our tenants, we want to ensure we provide good homes with safety and standards that protect and enhance the lives of those who live in them. Our investment and commitment go beyond legislation, and our tenants are always at the heart of what we do.Keeping our tenants safe, ensuring their homes are warm and decent and that the services we provide meet their needs is key. We now seek one of two new Business Managers to join the Housing Health and Wellbeing Directorate to lead and drive our operational delivery of repairs and maintenance, the management of empty homes, co ordinating our response to damp, mould and hazards alongside delivering our planned repairs programmes and stores function.As an innovative and forward-thinking member of the leadership team, tenants will always be at the forefront of your mind and you will guide, coach and manage a a dedicated and committed team to together meet and exceed your KPI’s and expectations to provide an effective and high quality responsive repairs service and ensure our empty homes are turned around quickly and to our standard, receiving excellent tenant feedback.You will lead on the overall strategy for your business unit working in close collaboration with the also newly appointed Business Manager for Building Safety and Asset Investment. With demonstrable experience in a construction or housing related environment, with excellent knowledge of the RSH Consumer Standards, and the ability to manage transformational change, you will be a member of a professional body such as CIOB/RICS and hold a qualification relevant to the responsibility of this role.We highly recommend you review the appointment brief for this post to learn more about our work, mission and values.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from flexible working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.We offer:<ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days’ paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our gyms in the district.</li></ul>For an informal chat or more information, please contact Suzanne Shead, Job Title on 01636 655520.*Free staff parking is valid until 30 June 2026*Find out more about the team by clicking the link below <a href="https://www.kapwing.com/w/4D_7GoYc2e" target="_blank">Join Our Team Video</a>As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: Noon - Monday 13th October 2025Occupational Testing: OPQ32i Personality TestingInterview: 1st round w/c 13th October 2025 2nd round w/c 20th October 2025





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Newark & Sherwood District Council

Business Manager - Housing Repairs and Empty Homes

Business Manager – Building Safety and Asset Investment37 hours, Full-time, permanentBMG Z4 £72,563 - £76,276 per annumHybrid, Castle House, Great North Road, NewarkAt Newark and Sherwood District Council we are wholly committed to providing high quality housing services to our tenants, we want to ensure we provide good homes with safety and standards that protect and enhance the lives of those who live in them. Our investment and commitment go beyond legislation, and our tenants are always at the heart of what we do.Keeping our tenants safe, ensuring their homes are warm and decent and that the services we provide meet their needs is key. We now seek one of two new Business Managers to join the Housing Health and Wellbeing Directorate who will lead a specialist team and manage all aspects of building safety, compliance, capital works, and in escalating our journey towards decarbonisation.As an innovative and forward-thinking member of the leadership team you will guide, coach, and manage the development of a resolute and committed team to together meet and exceed your KPI’s and expectations.With strong relationship management skills, both external facing with contractors and tenants when seeking valuable input and views, and internally to drive and further foster a culture of safety and compliance as the subject matter expert for Newark and Sherwood District Council. You will ensure robust strategies are in place to meet our regulatory obligations as well as overall responsibility for the planning, procurement, and management of multi-million-pound revenue and capital workstreams.You will lead on the strategy for your business unit working in close collaboration with the also newly appointed Business Manager for Housing Repairs and Empty Homes. With demonstrable experience in a construction or housing related environment, and excellent knowledge of the RSH Consumer Standards ,you will deliver transformational change in business processes in a large organisational setting. You will be a member of a professional body such as CIOB/RICS and hold a qualification relevant to the responsibility of this role.We recommend you review the appointment brief for this post to learn more about our work, mission, and values.We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from flexible working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.We offer:<ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days’ paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our gyms in the district.</li></ul>For an informal chat or more information, please contact Suzanne Shead, Director of Housing, Health and Well-Being on 01636 655520.*Free staff parking is valid until 30 June 2026.Find out more about the team by clicking the link below <a href="https://www.kapwing.com/w/4D_7GoYc2e" target="_blank">Join Our Team Video</a>As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: Noon Noon Monday 13th October 2025Occupational Testing: OPQ32i Personality TestingInterview: 1st round w/c 13th October 2025 2nd round w/c 20th October 2025





<ul></ul>

Business Manager - Building Safety and Asset Investment

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6719/Housing___Property_Manager_JD.pdf" target="_blank">Housing___Property_Manager_JD</a></li>
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The Role
This is a great opportunity at Lancaster City Council, to join and lead a newly integrated Property Team responsible for the Councils corporate property portfolio and its housing stock.&nbsp;
Working closely with the Council’s wider Property Group and Council Housing Neighbourhoods Team and Repairs and Maintenance Service we are looking for an experienced Housing and Property Manager to help drive forward the Council’s approach to asset and estate management, compliance and building safety.&nbsp;
The successful candidate will be responsible for delivering the Council’s strategic approach as well as day to day co-ordination and management of the teams involved and works relating to our obligations in these areas.&nbsp; You will provide an effective risk management and proactive approach, ensuring quality services are delivered within budget and supporting the development of effective business systems to enhance our compliance and asset data, reporting and service delivery.&nbsp;
You will play a key role in supporting a transformation programme to enhance our compliance and asset services encouraging and promoting a positive culture across the Council.
This role is permanent. The hours of work for this post are 37 hours per week.&nbsp;
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.
Interview Date: TBC

Lancaster City Council

Housing and Property Manager

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Are you passionate about making a difference in communities? Do you have the skills and experience to lead on delivering excellent neighbourhood services?We are seeking a Senior Neighbourhoods Officer to join our dedicated team. This is an exciting opportunity for someone with excellent people skills, in-depth housing management knowledge, and proven experience in delivering high-quality housing.<ul>
<li>Full time - 35 hours per week</li>
<li>Permanent</li>
<li>Office Location: Croydon</li>
<li>Hybrid working (1-3 days onsite and in the office per week, dependant on business requirements)</li>
<li>Salary: £45,973.18 P.A.</li>
<li>Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working and more.</li>
<li>Interview dates: Wednesday 29 October 1&amp; Thursday 30 October 2025</li>
<li>Advert Closing date: Sunday 12 October 23:59</li>
</ul>Key Responsibilities:<ul>
<li>Lead on all aspects of tenancy and neighbourhood management, ensuring safe, welcoming and thriving communities.</li>
<li>Provide guidance and support to Neighbourhood Officers, sharing expertise and driving continuous improvement.</li>
<li>Manage complex tenancy cases, including anti-social behaviour, tenancy breaches, and safeguarding issues.</li>
<li>Work collaboratively with residents, colleagues, and partner agencies to achieve positive outcomes.</li>
<li>Ensure compliance with legislation, policy, and best practice in housing management.</li>
</ul>Essential Requirements:<ul>
<li>Right to Work in UK</li>
<li>Basic DBS check</li>
<li>Full UK driving license</li>
</ul>About You:<ul>
<li>Customer focused and able to understand our diverse residents’ needs.&nbsp;</li>
<li>A proactive, solution-focused approach, with the ability to lead and inspire others.</li>
<li>Experience of working in social housing and a good understanding of Housing Law, dealing effectively with complex tenancy management issues and ASB.&nbsp;</li>
<li>Estate management experience.</li>
<li>Able to work collaboratively and deliver in a fast-paced and busy environment.&nbsp;</li>
</ul>If you are a confident and motivated housing professional with the passion and expertise to support our communities, we’d love to hear from you.About us Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton &amp; Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales.If you’re interested, please apply via <a href="https://ccha.biz/about-us/working-for-us/" target="_blank">https://ccha.biz/about-us/working-for-us/&nbsp;</a>where the full job description can be found. Please apply for this role through the ccha website&nbsp;(detailed above)&nbsp;to complete an application to be considered.Please note, correspondence regarding your application form will come from either of the email addresses <a href="mailto:email@vacancyfiller.net" target="_blank">email@vacancyfiller.net</a> or <a href="mailto:HR@ccha.co.uk" target="_blank">HR@ccha.co.uk</a>. &nbsp;Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact&nbsp;<a href="mailto:hr@ccha.co.uk" target="_blank">hr@ccha.co.uk</a>Other roles you may have experience could include:Team Leader - Housing / Neighbourhoods / Tenancy / Estates

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