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Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.
Our Development and Sales team is responsible for delivering our on-site programme from start on site through to end of defects.&nbsp; You will play an integral role providing an effective and efficient administrative service to the Team in addition to liaising with our customers and contractors to manage the defects process.&nbsp;
We are looking for a highly motivated individual with:
<ul>
<li>a background of administrative work in an office environment or similar</li>
<li>experience of working for an affordable housing organisation</li>
<li>aftercare/defects and residential sales experience</li>
<li>excellent communication skills</li>
<li>excellent IT and numeracy skills (Word, Excel and databases)</li>
<li>a positive “can do” attitude with a commitment to providing a high standard of service to colleagues and customers.</li>
</ul>
This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.
We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.
For further details and how to apply, please visit our website at <a href="http://www.hexagon.org.uk" target="_blank">www.hexagon.org.uk</a>.&nbsp;&nbsp; No agencies
Closing Date: Sunday 21st September 2025
Interviews will be held on Monday 29th September 2025
We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>

Development & Sales Administrator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4207/Role_description_Housing_Decarbonisation_and_Retrofit_Delivery_Manager_Sept_25.pdf" target="_blank">Role_description_Housing_Decarbonisation_and_Retrofit_Delivery_Manager_Sept_25</a></li>
</ul>

Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



This is a fixed term role until 31st March 2028
Please be aware that this is a hybrid role and you will be required to attened the office at least 2 days per week.&nbsp;
About the Role
Do you have a track record of delivering Decarbonisation and Retrofit, and an understanding of the public sector role in delivering energy efficiency in housing? Do you want to lead innovative projects that generate economic, social and wellbeing benefits and contribute to climate action and net zero targets? Do you want your next role to be in a top performing and supportive team, making a real difference to local residents? Then this could be the role for you.
The Liverpool City Region Combined Authority (LCRCA) are recruiting for a Housing Retrofit &amp; Decarbonisation Delivery Manager to join the Combined Authority’s Housing Partnership team. Your primary focus will be to develop, support and lead delivery of housing energy efficiency and decarbonisation projects, working closely with Department of Energy Security and Net Zero (DESNZ) and the North West Net Zero Hub.&nbsp; You will work in partnership with the six constituent Local Authorities, registered providers and other key partners across Liverpool City Region to provide technical expertise and guide project teams. You will co-ordinate intelligence and data to inform housing retrofit strategy, policy and project development and deliver projects in line with public funding reporting. &nbsp;

If you think you match the job description, and our values, then click on the link to apply.&nbsp;&nbsp;
Please ensure that you provide clear examples and evidence in your personal statement of how you meet the below key essential criteria. The information you provide in your personal statement will be used for shortlisting.&nbsp;
<ul>
<li>Details of your experience within the housing or green industry</li>
<li>Examples of your experience with financial management of complex budgets and funding?</li>
<li>Examples of when you have managed programme / project teams, line managing and motivating staff.&nbsp;</li>
</ul>
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

Staff benefits 
<ul>
<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>Flexible and hybrid working</li>
<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>Automatic enrolment to our Westfield Health Programme</li>
<li>Corporate discounts at council-owned gyms</li>
<li>Bike to Work Scheme</li>
<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>

Equality, Diversity &amp; Inclusion 
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment

Liverpool City Region Combined Authority

Housing Retrofit & Decarbonisation Delivery Manager

<ul></ul>





Home Ownership Officer(RP0146)Salary £30,756 - £37,464 (Career Grade Scheme with appointment level dependent on experience)37 hours per week (hybrid working) Our aim is to put our customers at the heart of what we do, and we strive to ensure we provide the very best services all our customers.An exciting opportunity has arisen within our Home Ownership Team for a Career Grade Home Ownership Officer.This career grade post is the perfect role for either an experienced leasehold practitioner or someone looking to start out in their career in leasehold.Either way, we want to support and develop your skills to maximise the value of your contribution to the council. And we expect to appoint someone who has a genuine drive for personal development and achievement.This is a key role, and it will be up to you to provide a customer focussed, proactive, comprehensive and high-quality leasehold management service to council leaseholders in Welwyn Hatfield.This is a varied role encompassing the calculation and billing of annual service charges &amp; major works and administering the sale of council properties through the right to buy. We are looking for someone who has: <ul>
<li>Experience of working in a Housing, Accounts or Administration field</li>
<li>Experience of analysing and interpreting information in a meaningful and understandable way</li>
<li>Good level of numeric, analytical and decision-making skills</li>
<li>Strong IT skills, including Microsoft Office and other systems/applications</li>
</ul>About you:<ul>
<li>Good written and verbal communication skills tailored towards a range of audiences</li>
<li>Excellent time management and organisational skills to effectively manage and plan a varied workload</li>
<li>Experience of dealing with customers displaying challenging behaviour</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.What we can offer you:We pride ourselves on our commitment to our employees– striving to ensure that each and every employee feels valued and happy in their work. You will be joining asupportiveenvironment that values innovation and professional growth.<ul>
<li>Working in the vibrant town centre of Hatfield.</li>
<li>Flexible and hybrid working for a great work life balance.</li>
<li>Local government pension scheme</li>
<li>Generous annual leave</li>
</ul>For a list of our benefits visit our careers page here: <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>Our COREvalues—Collaborative, Open, Responsible, Excellent—guide everything we do. If you think you have the skills and enjoy achallenge, we’d like to hear from you.Please note we do not offer visa sponsorship for employment in the UK. Closing date for applications is 21 September 2025.Assessments will be held on 25 September 2025.Interviews will be held on 2 October 2025. Keywords: leasehold, right to buy, accounts, administration, home ownership, finance, welwyn hatfield, local government.

Welwyn Hatfield Borough Council

Career Grade Home Ownership Officer (RP0146)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4094/LCC178_Independent_Living_Officer_2025.pdf" target="_blank">LCC178_Independent_Living_Officer_2025</a></li>
</ul>





As an Independent Living Officer you will be responsible for the day to day running of a City Council Independent Living scheme, for this role the scheme is at Ripley Court and is a CAT2 scheme , which incorporates 36 flats self-contained flats, communal laundry, communal lounges and gardens.
You will be the key point of contact for tenants providing support and guidance on a wide range of housing and health/social related concerns both from the office on site and in tenants homes.
Your role will also include offering advice and guidance, acting in the best interests of Lancaster City Council and ensuring our tenants feel heard, valued, and supported throughout the process.
You will provide a housing management service for the tenants and support them to sustain their tenancies as required.
You must be capable of demonstrating a sincere commitment to the support of older adults, possess exceptional organisational skills, be customer focused and have good social skills.
You must have a calm, patient disposition with the ability to respond quickly and efficiently in an emergency situation, whilst under pressure.
An understanding of community care and the ability to deal with any situation, as and when it arises, in an efficient and effective way, is essential.
The Independent Living team is a large, dispersed team, when required, you will be expected to provide cover for any of our other Lancaster City Council independent living schemes within the area.
The successful candidate will demonstrate a commitment to always delivering outstanding customer service, a high level of attention to detail, excellent record keeping and proven ability to manage workload whist being a lone worker and work well in a dispersed team.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC&nbsp;

Lancaster City Council

Independent Living Officer

<ul></ul>





About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
<a href="https://www.hounslow.gov.uk/info/20037/working_for_the_council" target="_blank">If you join us, you’ll have access to a range of employee benefits.&nbsp; Read more about these here.</a>
About The Role
The Tenant Satisfaction Improvement Team plays a vital role in ensuring landlord customer complaints are resolved promptly and in accordance with the statutory obligations set out in the Housing Ombudsman’s Complaints Handling Code.
As a member of this team, you will be responsible for supporting residents throughout the complaints journey, with a particular focus on investigating Stage 2 landlord complaints and Housing Ombudsman enquiries. These cases may relate to Asset Management &amp; Repairs and Housing Management Services.
Key Objectives:
<ol>
<li>Timely Investigations Ensure all allocated Stage 2 complaints and Ombudsman cases are thoroughly investigated and responded to within statutory timeframes.</li>
</ol>
2.Case Coordination Lead and coordinate case management meetings throughout the complaint lifecycle, ensuring all aspects of the complaint are addressed comprehensively.
3.Resident Engagement Maintain regular and empathetic communication with residents via telephone, written correspondence, and in-person meetings throughout the complaint process.
<ol>
<li>Action Tracking Monitor and track actions arising from complaints, ensuring timely completion by relevant services. Escalate unresolved actions as necessary.</li>
</ol>
5.Service Improvement Identify and report lessons learned and service gaps to the Tenancy Satisfaction Improvement Manager to inform continuous improvement.
In addition to casework, you will build strong working relationships with internal and external stakeholders, deliver training and guidance to colleagues, and contribute to a resident-focused service that drives meaningful change in the community.
About The Team You’ll Be Working In
The Tenant Satisfaction Improvement Team is committed to delivering a high-quality complaints service that supports residents and drives continuous improvement across Housing Management and Asset Management &amp; Repairs.
The team’s core aims include:
1.Comprehensive Coordination Managing 100% of Stage 2 complaints and Housing Ombudsman enquiries across Housing Management and Asset Management &amp; Repairs, ensuring timely collection of investigatory information and delivery of high-quality responses within statutory deadlines.
2.Ombudsman Compliance Monitoring all Housing Ombudsman Orders, Recommendations, and remedial actions, and ensuring timely confirmation of compliance is submitted to the Ombudsman.
3.Action Plan Oversight Maintaining and regularly updating the Complaints Action Plan to reflect outcomes and learning from resolved cases.
4.Service Improvement Tracking Collaborating with Service Leads to monitor progress on service improvement actions arising from complaints, ensuring accountability and follow-through.
This is a dynamic and collaborative team that plays a key role in shaping a responsive and resident-focused housing service.
About You
To be considered for this role you will:
<ul>
<li>Have significant experience dealing with a range of complex complaints, with the ability to identify and implement suitable resolutions.</li>
<li>Have a deep understanding of statutory requirements and relevant legislation, including the Housing Ombudsman’s Complaints Handling Code.</li>
<li>Be an excellent communicator, both written and verbal, with the ability to present detailed reports to senior management, recommending strategic improvements.</li>
<li>Possess strong organisational skills and a proactive approach to problem-solving are key, along with the ability to work under pressure and meet tight deadlines.</li>
</ul>
Strong organisational skills are critical, which will enable you to prioritise tasks effectively, meet deadlines, and handle high-pressure situations. You will also be able to demonstrate high levels of attention to detail, and the ability to handle sensitive information with confidentiality.
Essential for the Role
Basic DBS check is required for the role.
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact Michael Tighe, Tenant Satisfaction Improvement Manager, to arrange an informal discussion.
Email: <a href="mailto:Michael.Tighe@Hounslow.gov.uk" target="_blank">Michael.Tighe@Hounslow.gov.uk</a>
Interviews for this job will be held during week commencing 6th October 2025.
Closing date – 30th September 2025

London Borough of Hounslow

Tenant Satisfaction Improvement Officer X 2

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4116/LCC199_Housing_Technician_2025.pdf" target="_blank">LCC199_Housing_Technician_2025</a></li>
</ul>





We are looking to recruit a Housing Technician to work in the Housing Standards Team to promote good quality housing with high standards of housing management in the private rented sector. With the implementation of new legislation, we are keen to engage with, and build strong working relationships with private landlords, letting and managing agents, and tenants to ensure standards are maintained and improved.
This role requires the post holder to be involved in the delivery of effective regulation across the full scope of the housing standards team, including the management of a personal caseload and the provision of professional advice in line with relevant legislation, statutory guidance, technical standards, and codes of practice. The post holder will be expected to investigate&nbsp; complaints and conduct property inspections so knowledge of building construction and disrepair is required as well as an understanding of carrying out risk assessments.&nbsp;
The post holder will be expected to manage a busy caseload and take decisions on prioritisation of work and determination of risk/harm. Making decisions on appropriate regulatory action is a key part of the role, including service of legal notices, issuing civil penalties, taking statements, producing reports and maintaining up to date and accurate case file/files for legal proceedings as and when required.
This is a full time temporary role for a two year period, working 37 hours Monday to Friday and is based at Morecambe Town Hall.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance. 
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: week commencing 06 October 2025.

Housing Technician

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4082/W127_Driver_Labourer__1_.pdf" target="_blank">W127_Driver_Labourer__1_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Charnwood Borough Council in Leicestershire is searching for the latest member of The Void and Decants Team.
We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.
The Council is recruiting for a Driver /Labourer
You will be joining our empty homes (Voids) team and helping us to turn around empty properties quickly and at a high standard to be available for our residents to move into quickly. Successful candidates will work alongside our builders assisting with duties such as fencing, paving, brick laying, pointing and most external works. Some basic cleaning and clearance duties may be requested. Other duties may include material deliveries and collections, so van driving skills will be essential.
The benefits of working with us:
<ul>
<li>Agile working for many roles</li>
<li>Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays</li>
<li>Most services are closed over Christmas</li>
<li>Opportunities for professional development linked to many roles</li>
<li>Access to the Local Government Pension Scheme</li>
<li>Free parking</li>
</ul>
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the Council 
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.&nbsp; It is a diverse community thanks to its student population and cultures from around the world.
Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand inCharnwood describes the borough as being at the centre of innovation.
Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.
There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.

Charnwood Borough Council

Driver/Labourer W127

<ul></ul>





Title: Work Planner
Contract Type: Permanent, Full time, 35 hours per week
Salary: £28,886 per annum dependant on experience
Reporting Office: Manchester, Trafford
Persona: Agile (mixture of home and office working)
Working Pattern: Monday – Friday

Closing Date: Monday 22nd September at 11pm
Interview Date: Friday 26th September at our office in Stretford, M32 0JT
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp;&nbsp;Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAXd/dUO267WtCUt+Tr9WgkfThqzLwWvoc69SXJ5eiXr0FHjy6ZXu6WuBtF3hPqoiP" target="_blank">Work Planner - Role Profile.docx</a>
Join our NW England Direct Maintenance Team at L&amp;Q:
Our Northwest England Direct Maintenance service is looking for an experienced Work Planner to join&nbsp;our Responsive Repairs Planning Team. The successful candidates will work within our team of Work Planners and will&nbsp;report into the Operations Support Team Leader, working in shifts between the hours of 7.45 am and 4.15pm, Monday to Friday.
Your impact in the role:
Our customers and residents are at the heart of everything we do and as a member of the NW England Direct Maintenance Service, it is vital that you have the passion for great customer service. With the ability and willingness to deliver excellence to both internal and external customers every time.
The post holder will have an opportunity to play a part in delivering a high-impact&nbsp;service to our residents. They will be responsible for coordinating the planning and scheduling of the Direct Maintenance Trade operatives within the Northwest England reactive repairs service. Managing trade operatives’ diaries, ensuring jobs are completed in a timely manner, with a right first-time attitude. Ensuring that our residents&nbsp;receive a satisfactory service and that maintenance issues are resolved in line with&nbsp;service level agreements.
You must have excellent organisational skills.&nbsp;Monitoring of emails and adhering to SLAs&nbsp;escalating any issues to your Team Leader or Repairs Assistant Manager
What you'll bring:
<ul>
<li>Experience in the Housing Sector/Repairs &amp; Maintenance or similar environment, as well as Customer Service experience.</li>
<li>Advanced administration and computer skills required and experience using a scheduling system. (DRS/Opti-time scheduler experience is very desirable).</li>
<li>Ability to work under pressure in an ever-changing environment and be able to adapt and prioritise.</li>
<li>You must have excellent organisational and prioritisation skills.</li>
<li>Confident to communicate both verbally and written with customers.</li>
</ul>
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.


About L&amp;Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp;&nbsp;We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp;&nbsp;Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

London and Quadrant Housing Trust

Work Planner

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Data and Performance Analyst to play a pivotal role in supporting the strategic aims of the Housing Department. This position is responsible for delivering high-quality data analytics, performance monitoring, and actionable insights that inform decision-making and drive service improvement. The role involves close collaboration with senior leaders, contributing to statutory compliance and enhancing operational outcomes. Acting as a strategic partner, the postholder will also provide leadership continuity by deputising for the Housing Project Manager when required, ensuring the smooth delivery of complex programmes and maintaining assurance across key initiatives. About You The successful candidate wil have: <ul><li>To demonstrate excellent knowledge of technical solutions and their application to solving business problems.</li><li>Considerable experience of project management, including problem solving, demonstrating initiative and initiating improvements.</li><li>Skills to manage the process of monitoring and reporting project and programme information, ensuring that the senior stakeholders have accurate and timely management information.</li><li>Experience in reporting to the appropriate internal Council bodies on the progress of projects and progress towards the targets specified in the annual service plan. These will include Management Teams, DMT and CLG.</li><li>Excellent written and communication skills.</li><li>Ability to oversee confidential and sensitive information.</li><li>Ability to prioritise workload and ensure all tasks are met within deadlines.</li><li>Ability to support, mentor and allocate project tasks to members of the team, while monitoring to ensure project outcomes are delivered at a high standard</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=25438&amp;hashed=1415697719" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Data and Performance Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4002/TACT_Recruitment_Pack_2025.pdf" target="_blank">TACT_Recruitment_Pack_2025</a></li>
</ul>

How to apply
Send your application in any format that suits you, for example:
<ul>
<li>A written statement (up to 3 sides of A4) or</li>
<li>A short audio or video (up to 10 minutes).</li>
</ul>
Tell us why you’re interested, how your experience and values match the person specification, and whether you are applying as a tenant, leaseholder or shared owner. Email:&nbsp;<a href="mailto:tenantpartnership@winchester.gov.uk" target="_blank">tenantpartnership@winchester.gov.uk</a>
Post:&nbsp;Tenant Partnership Team, Winchester City Council, Colebrook Street, Winchester, SO23 9LJ



TACT Board Tenant Member (Paid role)
Use your lived experience to shape council housing across Winchester.
Winchester City Council is recruiting a Tenant Member to join the Tenants and Council Together (TACT) Board - the most senior tenant group influencing our housing policy, priorities, and performance. You don’t need prior board experience: we’ll provide the training and support so you can contribute confidently and make a real difference for residents.
What you’ll do
<ul>
<li>Prepare for and contribute to at least six in-person Board meetings a year, including a short pre-meet with fellow tenant members and an optional debrief.</li>
<li>Review reports, policies and performance data; ask constructive questions and represent tenant and leaseholder views.</li>
<li>Attend one quarterly Housing Improvement Workshop (themes include Safety &amp; Quality, Neighbourhood &amp; Community, Tenancy, and Transparency, Influence &amp; Accountability) and bring insights back to the Board.</li>
<li>Champion equity, diversity and inclusion,&nbsp;follow our Code of Conduct, and respect confidentiality.</li>
</ul>
What we offer
<ul>
<li>£1,200 per year, paid quarterly, plus reasonable expenses.</li>
<li>Funded training and conferences so you can grow in the role.</li>
<li>Ongoing support from the Tenant Partnership Team and housing officers.</li>
<li>
Term of office:&nbsp;3 years, with the option to renew for a further 2 years (subject to satisfactory attendance and engagement).</li>
</ul>
Who we’re looking for
<ul>
<li>A current Winchester City Council tenant, leaseholder or shared owner.</li>
<li>Someone fair-minded, reliable, open to learning, and confident to speak up (we’ll support you if you’re new to this).</li>
<li>A collaborator who values different perspectives and wants to improve housing services for all residents. Printed papers and other support are available if helpful.</li>
</ul>
Our commitment to inclusion
We want the TACT Board to reflect the diversity of our communities. We actively encourage applications from underrepresented groups, including Black, Asian and minority ethnic tenants, LGBTQ+ tenants, disabled people, younger tenants, and those living in rural areas. We welcome requests for reasonable adjustments during the process and in the role.
How to apply
Send your application in any format that suits you, for example:
<ul>
<li>A written statement (up to 3 sides of A4) or</li>
<li>A short audio or video (up to 10 minutes).</li>
</ul>
Tell us why you’re interested, how your experience and values match the person specification, and whether you are applying as a tenant, leaseholder or shared owner. Email:&nbsp;<a href="mailto:tenantpartnership@winchester.gov.uk" target="_blank">tenantpartnership@winchester.gov.uk</a>
Post:&nbsp;Tenant Partnership Team, Winchester City Council, Colebrook Street, Winchester, SO23 9LJ
Questions or support:&nbsp;Charlotte Bailey (Tenant Partnership Manager) - 0800 716 987.
Key dates
<ul>
<li>
Applications close:&nbsp;Wednesday 1 October 2025</li>
<li>
Shortlisted notified:&nbsp;Friday 3 October 2025</li>
<li>
Interviews:&nbsp;Tuesday 7 &amp; Wednesday 8 October 2025 Interview panel:&nbsp;Cllr Mark Reach (Chair of the TACT Board), two TACT Board Members, and Simon Hendey (Strategic Director). Interviews are conversational (no presentation required).</li>
</ul>
Please note:&nbsp;This is not a contract of employment. Tasks may vary with service priorities and opportunities for wider tenant engagement.

Winchester City Council

TACT Member

<ul></ul>





<h1>Summary</h1>What you'll doAs a Portfolio Manager, you will take ownership of a patch within our Temporary Housing portfolio, ensuring it remains stable, high-quality and financially sound. You will lead on lease renewals, property inspections and new acquisitions, always keeping resident needs at the heart of your decisions. How you'll do it<ul>
<li>Renew leases and manage void properties, working with landlords and colleagues to improve property standards.</li>
<li>Inspect homes and respond to resident concerns to assess suitability for continued inclusion in the portfolio.</li>
<li>Proactively source and secure new high-quality properties, negotiating strong financial arrangements.</li>
<li>Monitor portfolio size and performance, adjusting focus to maintain stability and meet demand.</li>
<li>Build relationships with local authorities and external partners to support housing needs.</li>
<li>Maintain market knowledge and use insights to inform strategy and meet KPIs.</li>
<li>Advocate for residents by ensuring homes meet quality, safety, and compliance standards.</li>
<li>Collaborate across NHG to support residents affected by property removals and deliver service improvements.</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Strong communication, negotiation, and influencing skills.</li>
<li>Experience in the private rental sector, including securing new business and managing leases.</li>
<li>Knowledge of building construction and the ability to identify defects and remedies.</li>
<li>Commercial awareness and a track record of securing sound financial arrangements.</li>
<li>Customer-focused mindset and ability to build strong relationships across teams.</li>
</ul>Desirable:<ul>
<li>Experience in property marketing and advertising strategies.</li>
<li>Familiarity with housing compliance standards and portfolio performance monitoring.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> election ProcessStep 1: If you are interested, please send your application now! Closing date is 22 September 2025.  Step 2: Successful candidates will invited to interview and assessment.Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. pplication at your earliest opportunity.

Notting Hill Genesis

Portfolio Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4023/Housing_Scheme_Officer_-_Candidate_Pack.pdf" target="_blank">Housing_Scheme_Officer_-_Candidate_Pack</a></li>
</ul>

Please complete your application by using the apply button below
Do not send your CV – only fully completed application forms will be accepted



Are you up for a challenge? We are looking for an enthusiastic, IT literate, motivated individual to work as a Housing Scheme Officer within our Housing Scheme &amp; Finance team. This is an exciting opportunity, working in a specialist intensive housing management team which is responsible for delivering a comprehensive customer centred enhanced housing management support service through its day to day management of Dartford Borough Council’s sheltered properties for older people. Please note that this is a remote worker role, based in and around Dartford’s sheltered housing schemes, and so efficient use of your time is essential to successfully achieve the many and varied tasks you will be responsible for throughout the day.
Previous experience in a similar role is desirable, as is an in-depth understanding of safeguarding issues, but full training will be provided to the successful applicant.&nbsp; Other key duties include signposting tenants to support services and helping tenants to maintain their independence.&nbsp; Managing low level anti-social behaviour from a variety of sources (not just the occupants of the building) is also an essential part of this role, as well as undertaking property management inspections and assisting with rent arrears recovery. You must be a good communicator who is able to plan and deliver your own agreed work programme, whilst working with and supporting your team colleagues.
You must be able to evidence the following skills and experience:
<ul>
<li>Efficient administration and exceptional organisation;</li>
<li>Self-motivation;</li>
<li>Excellent communication, both written and orally;</li>
<li>Health &amp; safety management within a communal living setting;</li>
<li>An understanding of Data Protection (GDPR) in a confidential working environment;</li>
<li>Confidence, enthusiasm, empathy and a flexible approach;</li>
<li>IT literacy, including Microsoft and Housing Management systems;</li>
<li>Participation in the out of hours Emergency Standby Call Out Duty Rota (mandatory) and requires a 20 minute response time.</li>
</ul>
A full driving licence and access to your own car is required for this post. This role is based on site, and Home Working / Hybrid Working therefore does not apply.
Please note, previous applicants need not re-apply

Dartford Borough Council

Housing Scheme Officer

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<h2>Job introduction</h2>This is a permanent contract within the Housing Adaptations Service, a team carrying out a high volume of home adaptations.&nbsp;For an informal discussion, please email Aneirin Sprake-Harris, Operations Manager - Housing Adaptations (Aneirin <a href="mailto:Sprake-Harri@brighton-hove.gov.uk" target="_blank">Sprake-Harri@brighton-hove.gov.uk</a>) to arrange a conversation.&nbsp; <h2>About the role</h2>This is an opportunity to join the Housing Adaptations Service, an integrated team of Occupational Therapists (OT)&nbsp;and technical officers providing housing adaptations for disabled residents across the city. This role will allow you to make a real difference in the lives of our service users, promoting personal independence and safety in daily lives.&nbsp;In this role you will be:<ul>
<li>Providing technical expertise and advice</li>
<li>Carrying out domestic surveys to&nbsp;determine feasibility of adaptations,</li>
<li>Costing of recommended schemes, &nbsp;</li>
<li>Preparing scale drawings in appropriate cases and documentation for Building Regulation and Planning approval as necessary.&nbsp;</li>
<li>Monitoring works in progress, working with a framework of specialist contractors, with a &nbsp;commitment to ensuring best value &nbsp;and excellent customer care.</li>
</ul>We can offer flexible working, with an office location in Hove and&nbsp;options for hybrid working. Training and development opportunities are available and encouraged.Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your Application Form and answers to some shortlisting questions. &nbsp;Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/shortlisting-questions-guidance" target="_blank">Shortlisting guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.&nbsp;Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<a href="https://www.brighton-hove.gov.uk/jobs/council-jobs/why-work-us?_ga=2.38879467.918092469.1753416601-1386161545.1738761795" target="_blank"></a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Brighton & Hove City Council

Home Improvement Officer

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<h2>Job introduction</h2>Are you passionate about making a tangible difference in people’s lives? Do you thrive in a fast-paced, customer-focused environment? Brighton &amp; Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation.For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or our Allocations Team Leader <a href="mailto:Elena.Castells@brighton-hove.gov.uk" target="_blank">Elena.Castells@brighton-hove.gov.uk</a> .<h2>About the role</h2>As a Housing Allocations Officer, you’ll play critical &nbsp;role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You’ll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council’s Allocation Policy.We’re looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community.If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you.If successful we can offer the following benefits.:<ul>
<li>a competitive salary</li>
<li>training and qualifications</li>
<li>career progression with the opportunity to become involved in bespoke projects</li>
<li>flexible working</li>
<li>a generous annual leave allowance with the opportunity to buy extra days</li>
<li>staff discounts</li>
<li>admittance into the Local Government Pension Scheme</li>
</ul>Please read our <a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/how-apply-job-council" target="_blank">Apply for a job at the council</a> pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/application-form-guidance" target="_blank">Application Form guidance (brighton-hove.gov.uk)</a> and (<a href="https://www.brighton-hove.gov.uk/jobs/open-vacancies-and-how-apply-brighton-hove-city-council/supporting-your-job-application/supporting-statement-guidance?_ga=2.257213315.926528827.1748424565-753423656.1600158337" target="_blank">Supporting statement guidance (brighton-hove.gov.uk)</a> as this gives important advice which will increase your chance of success in the shortlisting process.<h2>Additional information</h2>
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
For more information about our values and the benefits of working at the council, visit <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us" target="_blank">Why work for us&nbsp;</a>
<h2>Company information</h2>Encouraging a diverse workforceOur city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our <a href="https://www.brighton-hove.gov.uk/fair-and-inclusive" target="_blank">fair and inclusive</a> actions, our <a href="https://www.brighton-hove.gov.uk/becoming-anti-racist-city" target="_blank">anti-racism strategy</a> and the work we are doing to <a href="https://www.brighton-hove.gov.uk/jobs/why-work-us/how-we-create-fair-and-inclusive-workplace" target="_blank">encourage a diverse workforce (brighton-hove.gov.uk).</a>Please note that this post is subject to a Basic Disclosure Criminal Records Check.

Housing Allocations Officer (Permanent)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3786/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3791/Tenant_Involvement_Officer_JD.docx" target="_blank">Tenant_Involvement_Officer_JD</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Have you previously worked in a role where engaging directly with tenants or community members was central to your responsibilities?
Are you familiar with the regulatory and legislative requirements around tenant involvement in social housing or local government?
Do you have experience planning and delivering engagement events or campaigns aimed at improving services and communication with service users?
As someone with experience in social housing tenant participation, you have a strong understanding of housing legislation, regulatory requirements, and best practices, ideally gained within a local authority environment.
As a skilled communicator, you excel at building meaningful relationships and influencing a diverse range of stakeholders and tenants to engage effectively.
As a highly organised individual, you are capable of managing multiple priorities, planning and delivering tenant engagement events, and working both independently and collaboratively to achieve results.
Hybrid
This post is a full-time role. However, all applications will be considered.
For an informal discussion about the post, please contact <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a>
We do not accept CVs without a completed application form. Strictly no agencies please.
Closing date for applications: 9:00am on Monday 22nd September 2025
Interview date: Monday 29th September (to be confirmed)
About us -
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences -&nbsp;we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Tenant Involvement Officer

<ul></ul>





We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
The post holder will be required to cover office duty up to 5 days a week where required however there is the flexibility for hybrid working when possible.
About the Role
We are seeking a dynamic and experienced&nbsp;Housing Income Recovery Team Leader&nbsp;to lead our Income Recovery service. You will have a proven track record in managing a team and delivering results. You will be responsible for managing the delivery of effective and efficient income collection and recovery for:
<ul>
<li>Secure and non-secure council tenants</li>
<li>Rent Guarantee Scheme tenants</li>
<li>Homes for Reading tenants</li>
<li>Service charges, former tenant arrears, and rechargeable repairs</li>
</ul>
Key Responsibilities
<ul>
<li>Lead and motivate a team to deliver high-quality income recovery services.</li>
<li>Work collaboratively with internal teams and external stakeholders</li>
<li>Ensure service delivery aligns with legislation, government directives, and RBC policies.</li>
<li>Provide a cohesive and inclusive service that meets the diverse needs of our customers.</li>
<li>Deputise for the Housing Income Recovery Manager and support other Team Leaders during absences.</li>
<li>Monitor performance, set targets, and drive continuous improvement.</li>
</ul>
About you
We’re looking for a motivated and experienced professional with a strong background in housing income recovery management or a related field. You’ll bring proven leadership and team management skills, along with excellent communication and stakeholder engagement abilities. A proactive approach to problem-solving and service improvement is essential, as is a solid understanding of housing legislation and welfare reform.
Specific Working Requirements
▪ Able to attend relevant meetings/events outside of formal working hours when necessary
▪ A good understanding of current housing issues, regulations and legislation
▪ Able to undertake site visits and access of all parts of a building
▪ Must hold a valid driving licence
▪ Willingness to undertake relevant training and development
▪ Have an understanding and appreciation of the Reading diverse population
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential&nbsp;
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact Jamie Hill at <a href="mailto:Jamie.Hill@reading.gov.uk" target="_blank">Jamie.Hill@reading.gov.uk</a>
Closing Date: Sunday 14th September 2025
Interview Date: To be cofnriemd
Interview Process: Competency based Interview
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Reading Borough Council

Housing Income Recovery Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2156/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2157/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2159/Income_Recovery_Team_Leader_JDPS_May_2025.docx" target="_blank">Income_Recovery_Team_Leader_JDPS_May_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Senior Income Recovery Officer
Grade 5 - £35,412 to £40,777 per annum&nbsp;
Indefinite Contract
Full Time - 37 Hours per week
Hastings Borough Council is recruiting a driven and proactive Senior Income Recovery Officer to join our Housing Options Team.
This is a brand new role, created to strengthen our approach to income recovery and tenancy sustainment. We are looking for an experienced leader to support residents, reduce arrears, and help people sustain their homes.
As the Senior Income Recovery Officer, you’ll manage the day-to-day operation of our income recovery service. You’ll lead a dedicated team to maximise rent and service charge collection across our housing stock, including council-owned, leased, and private nightly paid accommodation. You’ll also oversee the recovery of other housing-related debts such as loans for securing private rented housing and removal/storage costs.
This role combines leadership with hands-on expertise. You’ll develop and implement strategies, train and support staff to handle complex cases, and build strong partnerships with internal teams and external agencies including the DWP, debt services, and housing advocacy organisations. Your focus will be on delivering excellent customer service while ensuring compliance with legislation, policies, and procedures.
You’ll need significant experience in housing income recovery, proven supervisory skills, and a strong understanding of housing law and welfare benefits. You’ll also have excellent communication, analytical, and problem-solving abilities, alongside the drive to achieve targets and support tenancy sustainment.
For a full Job Description and Person Specification please see the attached document.
The role offers flexibility for hybrid working, however it will be primarily office-based.
Closing date for applications: 19th September @ 12:00pm&nbsp;

Senior Income Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0412/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0413/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0414/JD_PS_Income_Recovery_Officer__for_Publication.docx" target="_blank">JD_PS_Income_Recovery_Officer__for_Publication</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Income Recovery Officer&nbsp;
Grade 9 - £25,989 - £28,598 per annum&nbsp;
Full Time - 37 hours per week
Indefinite Contract
Are you passionate about supporting residents, reducing arrears, and helping people stay and succeed in their accommodation?
We are excited to announce a&nbsp;brand new opportunity&nbsp;to join our Housing team at Hastings Borough Council as an&nbsp;Income Recovery Officer.
In this newly created role, you’ll play a vital part in helping residents in our accommodation manage their rent and related payments. Your focus will be on providing excellent customer service while recovering rent, service charges, and other housing-related debts such as storage, removals, and homelessness prevention loans.
You’ll regularly monitor rent accounts, take appropriate action in line with council policies, and work closely with residents, internal teams, and partners such as the Housing Benefit team and other support services.
We’re looking for someone with experience in recovering income, including rental income and arrears, and who is committed to delivering a customer-focused service.
For a full Job Description and Person Specification, please see the attached document.
The role offers flexibility for hybrid working, however it will be primarily office-based.
Closing date: 19th September 2025 @ 12:00pm

Income Recovery Officer

<h2>About the job</h2>Salary: £33,143 – £36,363 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Permanent As a Private Sector Housing Technical Officer at Luton Council, you will play a vital role in improving housing conditions across the borough. Working as part of the Private Sector Housing team, you will support the delivery of our regulatory functions and strategic housing initiatives aimed at ensuring safe, decent, and energy-efficient homes for residents.You will be responsible for inspecting dwellings in line with the Housing Health and Safety Rating System (HHSRS) and the Decent Homes Standard, as well as assessing and processing House in Multiple Occupation (HMO) licence applications. Your duties will include gathering intelligence through interrogation of various databases, preparing plans, schedules of work, and detailed reports, and making recommendations for enforcement actions where appropriate.The role also involves inspecting completed works, verifying compliance through guarantees and gas/electrical completion certificates, and preparing cases for prosecution or Residential Property Tribunals. You will investigate routine service requests related to both properties and individuals, taking regulatory action when necessary, and consulting with relevant professionals, departments, and external agencies.You will provide advice and guidance on enforcement matters, contribute to key departmental initiatives such as Decent Homes, affordable warmth, and home maintenance schemes, and make referrals to the Council’s Home Improvement Agency (HIA), Occupational Therapists, Adult Social Care, and Safeguarding teams where necessary.This is a dynamic role that requires active participation in internal and external training to support your development. Under the guidance of the Private Sector Housing Manager, you will also assist with specific projects such as street and area-based housing surveys and support the delivery of CPD training sessions on housing-related issues.Please note this role does not attract sponsorship.<h2>About you</h2>You will have demonstrable experience working in Private Sector Housing or a related Environmental Health or enforcement role, with a solid understanding of local authority enforcement procedures. Ideally, you hold a qualification in Building Construction or Technology (such as a B/Tech), or you can show equivalent, relevant experience in the field.Your communication skills are excellent — you're able to converse clearly and fluently in spoken English, offering advice and guidance effectively to members of the public, landlords, and a wide range of stakeholders. You approach people with tact, diplomacy, and professionalism, and you're confident in your ability to persuade and influence when necessary.You have a keen eye for detail, with the ability to inspect and measure premises, analyse findings, and produce accurate reports, specifications, and written records. You’re highly organised, able to plan and prioritise your workload to meet strict deadlines, and comfortable working independently or as part of a collaborative team.You also have a practical understanding of how discrimination can impact service delivery and are committed to inclusive practices that support all residents. Physically, you're capable of undertaking building surveys across the borough — which includes using ladders and accessing loft and roof spaces — and are available to work from the office two days per week (09:00–17:00).Your passion for improving housing standards, combined with your technical knowledge and people skills, makes you a strong fit for this challenging but rewarding role.This is a public facing role so you’ll need to show off your fluency in speaking and writing English.<h2>About us</h2>Our ambitious&nbsp;Luton 2040 Vision&nbsp;– that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?We welcome applications from all sections of the community and are committed to developing a workforce that&nbsp;reflects the diversity of our borough<h2>Application Process</h2> On occasions, we may close a vacancy early due to a very high number of applications being received. <h2>Benefits</h2>We offer a range of excellent staff benefits which include: - From 25 to 32 days’ annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel<h2>How to apply</h2>We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our ‘How to apply' page has more tips to help with your application:&nbsp;<a href="https://m.luton.gov.uk/Page/Show/Jobs_and_careers/recruitment/Pages/How-to-apply.aspx" target="_blank">How to apply</a><h2>Available documents</h2>Attached documents are available under links. Clicking a document link will initialize its download.<ul><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1612500&amp;ptId=11765" target="_blank">download: PREF104728 L6 202406 PRIVATE HOUSING TECHNICAL OFFICER (002) (002).doc</a></li><li><a href="https://emea3.recruitmentplatform.com/tlk/pages/fo/download_job_file.jsp?ID=PSKFK026203F3VBQB686G8N7P&amp;nDocumentID=1612732&amp;ptId=11765" target="_blank">download: Luton_Values_Flyer.pdf</a></li></ul>





<ul></ul>

Luton Borough Council

Private Sector Housing Technical Officer

Are you ready to lead transformative housing projects that deliver real social impact?We are looking for a dynamic, experienced Development Manager to drive forward our Strategic Projects and Affordable Homes Programme. This is your opportunity to shape the future of housing in our borough delivering high-quality developments that support our community and align with our Borough Plan.You will be responsible for leading a multidisciplinary team in delivering complex construction and regeneration projects from concept to completion. You will oversee feasibility studies, investment approvals, procurement, statutory consents, and on-site delivery, along with:Delivering multi-million-pound affordable housing and regeneration schemes Driving strategic partnerships and negotiating development deals Managing programme governance, risk, and performance metrics Securing funding and ensuring financial viability across all projects Deputising for the Head of Development when requiredTo be competent in this role it is essential that you have proven experience managing large-scale property development and regeneration projects, along with having:Strong leadership of multidisciplinary teams and Tier 1/2 contractors Expertise in public sector procurement and land disposal processes Excellent stakeholder engagement and communication skills A proactive, collaborative approach to cross-Council working A degree-level qualification in construction or equivalent experience A valid UK driving licenceDesirable qualifications include RICS, CIOB, or RIBA membership and experience in delivering schemes over £10M. This is more than a job; it is a chance to make a lasting impact. You will be part of a forward-thinking Housing Service committed to innovation, sustainability, and community wellbeing. We offer a supportive environment, professional development opportunities, and the chance to work on projects that truly matter. For an informal discussion about the role please contact Giles Holloway, Housing Development &amp; Regeneration Manager on 01233 330427 Click to view a <a href="https://www.ashford.gov.uk/media/dcnm2uab/7133a-development-manager-aug-2025.doc" target="_blank">Job Description</a>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





<ul></ul>

Ashford Borough Council

Development Manager

<ul></ul>







We are St Helens Borough Council
Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.
We have an exciting opportunity for an enthusiastic and committed individual to take on a training placement within the Housing Adaptations technical support service. You will ideally have previous building trade experience and be keen to expand your knowledge and skills to enable you to assist in the design and delivery of works to meet the needs of disabled people in their homes. You will be working in a customer-focused environment and will provide advice and assistance to vulnerable householders across all tenures in relation to suitable and cost effective housing adaptations. Commitment to accessing all work related training is essential.
This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of site visits and inspections of properties across the borough.
For an informal discussion, please contact Danny McLoughlin, Senior Technical Officer ( Housing Adaptations) on 07784001257




Making a Difference
Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..<a href="https://jobs.sthelens.gov.uk/" target="_blank">St Helens Borough Council | Jobs | Search here for your perfect career - Home Page</a>


Full Job Description &amp; Person Specification Documents are included with this advert.
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.
Share this vacancy with friends and family via your socials below!

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.


Equality &amp; Diversity
We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.
All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles

Technical Assistant (Housing Adaptations) - Fixed term 2 years

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3600/Job_Description_LCC837_Responsive_Repairs_Manager.pdf" target="_blank">Job_Description_LCC837_Responsive_Repairs_Manager</a></li>
</ul>





The Role
An opportunity has arisen for the role of Responsive Repairs Manager within the Repairs and Maintenance Service (RMS) based at the White Lund Depot, Morecambe. This exciting role will support our improvement journey to provide our tenants, leaseholders and stakeholders with a 1st class repairs and maintenance service.&nbsp;&nbsp;
We are seeking a suitably qualified and competent person who thrives on working in a challenging, and performance driven culture. You must enjoy working collaboratively with colleagues within RMS, Council Housing Neighbourhood Service and our Property, Asset &amp; Compliance team.&nbsp;&nbsp;&nbsp;&nbsp;
The successful candidate will be responsible for delivering the day-to-day repairs and maintenance service. This will include operational management of various trade and support team members, risk management/health &amp; safety and overall performance management (team members and service specific KPIs).
You will be working collaboratively with other RMS managers to ensure resources are available to deal with various workloads relating to damp/mould, disrepair and minor disabled adaptations.&nbsp; You will be working with our tenant groups/representatives and being used to scrutiny to improve overall service delivery.
In addition to the above you will play a key role in the transitions of the current service delivery model as it moves from being less responsive and a more planned approach to undertaking repair works
To undertake this role successfully it is essential that you have customer 1st skills and the drive to deliver a high performing repairs and maintenance service. The successful candidate must be able to evidence the requirements detailed in the person specification.
A full current UK driving licence is essential. As a result, you will be required to sign up to the authorised external DVLA driving licence validation organisation that we use to manage and monitor our employees driving licence data. Reasonable adjustments can be made for those who are unable to drive due to a disability.
This post is permanent. The hours of work for this position are 37 per week, working Monday to Friday. This post is based at White Lund Depot.
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.&nbsp;
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
<ul>
<li>Generous annual leave allowance</li>
<li>Local Government Pension Scheme</li>
<li>A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.</li>
</ul>
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC&nbsp;

Responsive Repairs Manager

<ul></ul>





An excellent opportunity to make a difference… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough, and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
The Post
One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. &nbsp;
We have received funding from Ministry of Housing Communities and Local Government for Tenancy Sustainment posts working with previous homeless individuals to sustain and remain in their properties, providing a person-centred approach to achieve their goals and aspirations. &nbsp;
The post holders will provide support for this cohort, working in a person-centred way to ensure sustainable outcomes around housing are achieved. The successful candidate will be given varied and comprehensive development opportunities and work with multiple services both internal and external to alleviate homelessness and provide customers with positive options and outcomes whilst managing customers’ expectations. &nbsp;
We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history unstable, short term housing situations.
The Person
Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services?
We are looking for an empathetic experienced Tenancy Sustainment Officer who is passionate about providing the best level of services to previous homeless applicants.
The successful candidate must be able to manage their own caseload of single people, and childless couples threatened with homelessness.
You will be passionate and dedicated to helping people, not afraid to go above and beyond in order to get the best outcome and be forward thinking and creative.
You will be an excellent communicator and able to talk to people of all backgrounds and disseminate complex information in a way that is easy to understand. You will be solutions orientated.
You will be able to work under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.
If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Brent Council

This is Brent

Tenancy Sustainment Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking a Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of private sector housing through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have:<ul><li>Have a good knowledge of the range of legislation enforced by the Private Sector Housing Team.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Aptitude for the technical and legal aspects of the discipline</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=16994&amp;hashed=-911049136" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Private Sector Housing Officer

<h4>Our Vacancy</h4>Area Manager – Older People’s Services Location: London (with regular travel across schemes, in North West London) Direct Reports: Up to 10 Scheme ManagersCould You Be the Leader Who Pulls Us Together?At Peabody, we believe in more than just housing, we believe in home. For our older residents, home is a place of safety, dignity, and community. And behind every welcoming scheme is a team of dedicated Scheme Managers, led by someone who brings out their best.That someone could be you.We’re looking for an Area Manager who doesn’t just manage people, they inspire them. Someone who leads with kindness, acts with integrity, and knows how to bring a diverse team together to deliver exceptional housing services.You’ll be responsible for around six schemes across London, supporting a team of up to 10 Scheme Managers. These schemes have a history of anti-social behaviour, and the successful candidate will need to demonstrate confidence in managing this, while empowering Scheme Managers to respond effectively and sensitively. Strong people management skills are essential, particularly in supporting staff through challenging situations and maintaining a values-led team culture. That’s why we need someone with resilience, empathy, and a strong understanding of tenancy management and housing operations.You’ll be the kind of leader who:<ul><li>Keeps promises – You do what you say you will, and your team trusts you for it.</li><li>Celebrates diversity – You value different perspectives and create a sense of belonging.</li><li>Loves new ideas – You’re curious, open to change, and always looking to improve.</li><li>Does the right thing – You act in the best interests of residents, even when it’s tough.</li><li>Pulls people together – You collaborate, especially when challenges arise.</li></ul>This is a hands-on, operational role. You’ll be out visiting schemes, supporting your team, managing complaints, leading on health and safety, and empowering your staff to tackle issues like anti-social behaviour with confidence.A car might help, but what matters most is your ability to lead with heart and purpose.What We’re Looking For<ul><li>Experience managing dispersed teams in housing or a similar setting.</li><li>Strong knowledge of tenancy agreements, landlord responsibilities, and housing legislation.</li><li>A track record of handling complex people management issues.</li><li>Confidence in dealing with anti-social behaviour and community safety.</li><li>A values-led leadership style that builds trust and drives performance.</li></ul>If you’re ready to lead with empathy, drive change, and make a difference in the lives of older people, we’d love to hear your story.Why Join Us?We offer:<ul><li>30 days’ annual leave plus bank holidays.</li><li>Flexible benefits package – including healthcare, dental, and lifestyle discounts.</li><li>4x life assurance.</li><li>Ongoing training and development, including qualifications and apprenticeships.</li><li>Two additional paid volunteering days each year.</li><li>Up to 10% matched pension contribution.</li></ul>If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this roleIf you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> Important Information<ul><li>The assessment process will include an in-person interview on 25 September at our Ealing office. Candidates successful at this stage will be invited to a follow-up interview via Microsoft Teams on 30 September.</li></ul><ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>Some hybrid working can be considered for this role. Three days at Schemes or office, two days at home. </li><li>An enhanced DBS is a requirement of this role. </li><li>As part of your application, we’ll ask you to answer a few questions to help us understand your suitability for the role, including one focused on our values so we can learn more about what matters to you and how you work.</li></ul> We reserve the right to close this advert early if we receive a high volume of suitable applications.





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72 Housing Jobs in England