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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9356/Accommodation_Assessment_and_Lettings_Team_Leader_JD.pdf" target="_blank">Accommodation_Assessment_and_Lettings_Team_Leader_JD</a></li>
</ul>

Please apply online via the link provided.



Introduction
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What’s the role?
Housing Services Directorate is looking to appoint an Accommodation Assessment &amp; Lettings Team Leader to manage a team of six Accommodation Assessment &amp; Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. Successful management of this service area will ensure we deliver a high quality, customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service delivery. In addition, you will ensure officers complete S208, enforce offer of suitable accommodation, correctly undertake the discharge of duty and complete all other tasks relevant to their role.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
<ul>
<li>Generous holiday allowance</li>
<li>Local Government Pension scheme</li>
<li>Flexible working and family friendly policies</li>
<li>Season ticket and bicycle loans</li>
<li>A range of staff discounts including local subsidised gym memberships</li>
<li>Supportive staff networks</li>
</ul>
What we’re looking for
We are seeking an experienced Accommodation Assessment &amp; Lettings Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193, Part 6 &amp; 7 of the Housing Act 1996, Homelessness Act 2002 and Localism Act 2011 and its application. You must have knowledge and understanding of the activities, functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.
In return, we will offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
<ul>
<li>working knowledge of S188 and S193 &amp; Part 7 of the Housing Act 1996</li>
<li>understanding of the processes involved in issuing discharge of duty decisions</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s.
<a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Abdul Hamid on 07385 226267
Salary
£47,628 - £49,638 per annum (P03)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a>
The Council has a dedicated employment support service, <a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Let’s stay connected, follow us on social media:
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London Borough of Lewisham

Accommodation Assessment & Lettings Team Leader

<ul></ul>

Please apply online via the link provided.



Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Lewisham Council’s Housing Service is seeking a new&nbsp;Head of Private Sector Licencing and Home Improvement as part of our senior leadership team in the Housing Services Directorate. The role It’s an exciting time to join us. Lewisham is a vibrant and rewarding place to live and work –full of ambition, energy and a huge amount of potential. Our people are passionate, diverse and engaged in the work we do. We are proud of our strong, welcoming communities and of being recognised as the UK’s first borough of Sanctuary. It’s also a challenging time for us, with significant financial pressure and increasing demand for our services. We are meeting this challenge head on, with a radical and bold change agenda underway across the organisation. Here in the housing service, we are passionate about our vision that everyone has a safe, stable and genuinely affordable home where they can live an independent and prosperous life. Maintaining high standards and ensuring safety in the private rented sector is essential. To support this, we operate Selective Licensing, Additional HMO Licensing, and Mandatory Licensing schemes. The Housing Improvement and Assistance Team works to support vulnerable residents who need aids and adaptations to enable them to continue to live independently in their homes as well as providing a range of capital grants to support landlords to bring empty homes back into occupation and ensure homes are free from hazards. We are ambitious with a clear strategy to deliver on our vision. This role is a critical part of delivering our vision. We are looking for a new Head of Private Sector Licencing and Home Improvement. What we’re looking for Reporting to the Director of Housing Strategy, the Head of Private Sector Licencing and Home Improvement will lead a service area that provides strategic direction for the Council’s housing improvement and assistance service and the property licensing and enforcement function. This is an area of the division with big ambition, as we have recently expanded our property licencing schemes and have seen an increase in applications from residents for support from our grants, specifically the Disabled Facilities Grant. Managing a service of up to 100 staff the post-holder will lead our ambitions to work proactively within the private rented sector to drive up standards and safety for Lewisham’s residents. With expertise in the legal framework of regulation and licensing, you’ll be at the forefront of operationalising our new licensing scheme, and will maximise their impact through innovative new approaches to engaging with our residents. You will also be responsible for utilising a home assistance grant of £2million a year to support our most vulnerable residents to live in safe and secure homes from which they can live independent lives. We’re looking for a strategic and inspirational leader, communicator and manager who can demonstrate strong experience of delivering an operational income-generating service, ideally with a background in commercial or regulatory and enforcement services as well as a strong background and experience in managing Disabled Facilities Grants services. If you are excited by this challenge, we want to hear from you. Location The job is primarily based in Laurence House, Catford but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don’t accept CV’s. <a href="https://lewisham.gov.uk/mayorandcouncil/counciljobs/applying/how-to-apply-for-a-job-with-us" target="_blank">Applicant handbook</a>&nbsp;- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
To apply, please click on the apply link above.&nbsp;
Please click&nbsp;<a href="https://www.lewisham.gov.uk/-/media/jobs/%20HeadofPrivateSectorLicencingandHomeImprovement" target="_blank">here</a>&nbsp;to view the Job Description and Person Specification Salary £69,840 - £74,487 per annum (SMG2) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Special conditions
<ul>
<li>The job is subject to a basic DBS check</li>
</ul>
The recruitment process is anonymous and we don’t accept CV’s. For an informal discussion about this job, please contact Fenella Beckman (Director of Housing Strategy)-&nbsp;<a href="mailto:Fenella.Beckman@lewisham.gov.uk" target="_blank">Fenella.Beckman@lewisham.gov.uk</a> Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at&nbsp;<a href="https://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service,&nbsp;<a href="https://lewisham.gov.uk/lewishamworks" target="_blank">Lewisham Works</a>, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email&nbsp;<a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a>&nbsp;and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response.&nbsp; &nbsp;
Let’s stay connected, follow us on social media: <a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjayKyv_-P5AhXpTEEAHQZnCesQFnoECAQQAQ&amp;url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flondon-borough-of-lewisham&amp;usg=AOvVaw13wpKtHnV966_uUph3IPHq" target="_blank">LinkedIn</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwi84tDu_uP5AhUJbcAKHZDFDQsQFnoECAkQAQ&amp;url=https%3A%2F%2Fen-gb.facebook.com%2FLewishamCouncil&amp;usg=AOvVaw1PkBiwCy8tNrQ-3VWV2VDJ" target="_blank">Facebook</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjNneGW_-P5AhUOTMAKHeoeCtQQ6F56BAgHEAE&amp;url=https%3A%2F%2Ftwitter.com%2FLewishamCouncil%3Fref_src%3Dtwsrc%255Egoogle%257Ctwcamp%255Eserp%257Ctwgr%255Eauthor&amp;usg=AOvVaw2CaYxWV1ZHoRan3v_FAIEE" target="_blank">Twitter</a>&nbsp; &nbsp;<a href="https://www.google.com/url?sa=t&amp;rct=j&amp;q=&amp;esrc=s&amp;source=web&amp;cd=&amp;cad=rja&amp;uact=8&amp;ved=2ahUKEwjKlP7I_-P5AhWznVwKHSV0AaUQFnoECAcQAQ&amp;url=https%3A%2F%2Fwww.instagram.com%2Flewishamcouncil%2F%3Fhl%3Den&amp;usg=AOvVaw36nguD1n5OzUQcM1L0Nvuf" target="_blank">Instagram&nbsp;</a>&nbsp;

Head of Private Sector Licensing and Home Improvement

<ul></ul>





PRINCIPAL OFFICER - PRIVATE HOUSING REGULATION AND FIRE SAFETYWe are thrilled to offer a compelling opportunity for an experienced and highly skilled Principal Officer to join our dedicated Private Housing and Environmental Health Standards team. This pivotal role is focused on ensuring fire safety compliance in high-rise and mid-rise residential buildings within the private rented sector.As Principal Officer, you will lead a specialist fire safety team, providing expert advice, driving policy development, and collaborating closely with key stakeholders including developers, leaseholders, landlords, managing agents, the Joint Inspection Team (JIT), the London Fire Brigade, Greater London Authority, Building Safety Regulator, and the Ministry of Housing, Communities &amp; Local Government. Your leadership will be critical in shaping fire safety standards and enforcement strategies that protect thousands of residents.We are seeking a committed professional with extensive expertise in fire safety legislation, including the Housing Act 2004, Building Safety Act 2022, and Fire Safety Act 2021. The ideal candidate will possess a strong background in fire risk assessment for tall buildings, the ability to interpret complex technical reports, and proven experience managing enforcement actions confidently and effectively.This role offers a unique chance to make a real difference in resident safety and influence regulatory standards at a strategic level. In recognition of the specialist skills required, we offer a competitive £5,000 market supplement alongside the Grade PO5 salary.You will be supported by experienced Senior Officers and a Team Manager, with access to ongoing professional development including CPD, external training, and reimbursement of professional fees. We are also proud to offer flexible working arrangements, including hybrid working, to promote a healthy work-life balance.If you are a fire safety professional ready to step into a highly impactful and rewarding role, we encourage you to apply and join our passionate team committed to safer homes for all.For more information or to make an application, please visit <a href="https://jobsearch.royalgreenwich.gov.uk/jobs/job/Principal-Officer-Private-Sector-Housing-Regulation-and-Fire-Safety/170" target="_blank">jobsearch.royalgreenwich.gov.uk</a>Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Private Sector Housing Regulation and Fire Safety

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1519/Letting_Officer_-_Role_Profile_Feb_2024.doc" target="_blank">Letting_Officer_-_Role_Profile_Feb_2024</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.




<h4>Lettings Officer - 6896</h4>
Contract Type: 12m FTC , Full Time, 35 hours
Salary: from £32,881 per annum &nbsp;(London weighted salary) dependant on experience (plus ECU* if policy requirements are met)
Reporting Office: London, Stratford
Working Location: Covering West Region (North and West London, but may require cover outside of the M25)
Persona: Agile – 1 to 2 days office attendance is required and this may increase during training periods. Attendance to sites will be required.
Working Pattern: Monday to Friday
Closing Date: 21st&nbsp;August 2025 - 23:00
Interview Dates: on a date to be confirmed.
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
<a href="https://lqgroup.engageats.co.uk//ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAI3dMyH7+aRsXJPdz+CdVHAhySb4W4tmPZJ/gg9BESD+bX6/kduv2GvnITEbnzM0A7WL7sC712nTWgQ0DbzRuhM" target="_blank">Role Profile - Lettings Officer.pdf</a>
Join our Lettings Team at L&amp;Q:

Would you like to join our revamped Housing Management Division as a Lettings Officer and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.&nbsp;
If this sounds like you, we would love for you to apply!
Your impact in the role:
As a Letting's Officer you will be responsible for letting the Trust’s homes, we are looking for applicants who are passionate in delivering excellent customer service to all customers they interact with, whether this be existing residents, prospective residents, or our stakeholders.
The individual must be self-motivated and confident in taking ownership of driving efficiency to let the Trust’s properties within the agreed timescales whilst adhering to our policies and procedures.&nbsp;
The ability to produce results and deal with a demanding workload means that the successful candidate needs to be able to work under pressure and prioritise their work effectively.&nbsp;
What you'll bring:

We are looking for someone who has a commercial mind set and ideally has experience in dealing with the allocations and lettings process whilst demonstrating excellent attention to detail. The successful candidate must be able to learn the use of business systems.&nbsp;
Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.&nbsp;&nbsp;
It is essential that candidates are a Car Owner/Driver.&nbsp;
Previous lettings experience is essential.&nbsp;
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.

About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

London and Quadrant Housing Trust

Lettings Officer

<ul></ul>





<h1>Summary</h1>What you'll doTo provide technical support and advice to colleagues within NHG and external contractors relating to Mechanical &amp; Electrical (M&amp;E)equipment in a geographical region. Completion of site surveys and writing subsequent reports. Post inspection of M&amp;E equipment after installation to ensure installations are compliant and are carried out to NHG's standards. Liaising with residents and other stakeholders.How you'll do it* Attend a minimum of four site inspections of M&amp;E equipment in a week, to ensure that failing systems are identified and for capturing asset data. * Provide technical support to M&amp;E contract team, housing management team and the business as may be required. * Attend to emergency callouts as NHG's representative and provide feedback to the management to help with decision making. * Review quotes submitted by our contractors to ensure value for money, selection and installation of appropriate systems. * Occasionally supporting the compliance effort by attending sites with assigned locksmith for lock slipping for access. * Provide file notes following site inspections to document H&amp;S issues identified on sites during site inspections. * Working with residents and other stakeholders where M&amp;E services are provided. The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential:<ul>
<li>Working knowledge of Building Services systems.</li>
<li>Experience of working in a mechanical or electrical discipline "on the tools".</li>
<li>Ability to explain complex and technical matters to non-technical stakeholders.</li>
<li>Experience in managing works and contractors.</li>
<li>Experience in writing technical reports and specifications.</li>
<li>Trades Qualification such as Apprenticeship, NVQ, C&amp;G, 18th Edition for a Mechanical or Electrical discipline.</li>
</ul>Desirable:<ul>
<li>Desirable to have experience working in the residential housing sector. </li>
<li>Desirable to have experience or knowledge of asset management software / tools.</li>
<li>Desirable to have a degree/HND/HNC in Building Services Engineering or related disciplines. 
</li>
</ul>This role is subject to a basic criminal record check (CRB) issued by the disclosure and barring service (DBSWhat's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:<ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 31st July.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>.  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Notting Hill Genesis

Neighbourhood Engineer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1431/Homeless_Prevention__Relief_Officer_Full_employment_pack.pdf" target="_blank">Homeless_Prevention__Relief_Officer_Full_employment_pack</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Homeless Prevention &amp; Relief Officer Reigate &amp; Banstead Borough Council Location: Town Hall, Reigate / Hybrid Salary: &nbsp;£35,820 - £41,925 per annum, dependant on experience Basis: Permanent, Full time - 36 hours per week
&nbsp; &nbsp; &nbsp; About the Role In this fast paced and exciting role, you will make a difference for our residents who are homeless or at risk of homelessness and in housing need. Our Homeless Prevention &amp; Relief Officers are on the frontline in proactively working with households facing homelessness to sustain their accommodation where possible or assist with securing alternative accommodation.
 You will be responsible for managing your own caseload and providing excellent customer service to our residents. You will carry out detailed case work investigations and issue statutory decision letters in line with current homeless legislation. You will support our most vulnerable residents at a time of crisis, working with and empowering them to resolve their threat of homelessness. You will be responsible for covering daily operational duties, including town hall cover, assisting with housing advice emails, triage phone line and any other duties and town hall cover on a rota basis.&nbsp;
 You will be working with a friendly, supportive, positive and diverse housing team. &nbsp;We will provide you with a wealth of training opportunities. At Reigate &amp; Banstead we work in partnership with professionals where we aim to prevent homelessness at the earliest opportunity.&nbsp;
 The work is fast paced, and no two days are the same. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support residents.&nbsp;
 About the Person You must have excellent verbal and written communication skills, be an outstanding team player and be able to work on your own initiative. A commitment to providing high standards of customer service, with the skill and discipline to deliver this across a varied workload and to work to deadlines are essential.
 We are looking for a positive, supportive, flexible and innovative person that can engage well with households experiencing housing need. You will be a colleague with an outstanding commitment and enthusiasm in supporting our most vulnerable residents.&nbsp;
 You will have detailed knowledge of Part VII Housing Act 1996 (as amended) and experience of working in a busy front line housing service. &nbsp; You will provide comprehensive housing advice to households with a range of circumstances. You will interview clients, assess their circumstances, decide what statutory duties may be owed, and identify their housing options. You will work collaboratively with other partners including housing associations, domestic abuse support services, private landlords, police, social services, substance treatment agencies and other relevant stakeholders.
 The role is largely Town Hall based at our modern offices in Reigate as well as visiting residents in the borough. &nbsp;Some hybrid working, if agreed with the Homeless Relief Team Leader.&nbsp;
Ideally applicants will be familiar with relevant legislation, the benefits system and will have experience of working in a role providing housing advice and/or tenancy support.
 Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp; We will provide you with:&nbsp; • &nbsp; &nbsp;Competitive annual leave • &nbsp; &nbsp;An inclusive and social working environment • &nbsp; &nbsp;Staff wellbeing activities&nbsp; • &nbsp; &nbsp;Staff Network Groups • &nbsp; &nbsp;Hybrid working • &nbsp; &nbsp;Training and career development • &nbsp; &nbsp;Modern offices in Reigate town centre • &nbsp; &nbsp; Contribution of 15% towards the LGPS pension scheme • &nbsp; &nbsp; Access to a reduced annual ‘Better’ leisure centre membership • &nbsp; &nbsp;Discounts for local and high street stores • &nbsp; &nbsp;A cycle lease scheme through salary sacrifice&nbsp; • &nbsp; &nbsp;Childcare vouchers through salary sacrifice • &nbsp; &nbsp;Flexible working&nbsp;
 Additional Information For an informal discussion about the role, please call Trevor Woolvet, Housing Needs Manager on 01737 276368.
 We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates. &nbsp;
 Closing date: Tuesday 16th September 2025 Interview date: 8th &amp; 9th October 2025
 Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Homeless Prevention and Relief Officer

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Housing Transactions Officer (RP0143)7.5 hours per week (job share spread over 2 days in the office)Starting salary £28,426 pro rata with potential progression to £34,011 pro rata on achieving designated skills and experience In this key role it will be up to you to provide a proactive, comprehensive and high-quality back-office housing rent transactions service through the management and maintenance of the rent accounts for council tenants of Welwyn Hatfield.You will undertake all aspects of rent accounting for dwelling and garage tenancies in accordance with current audit, accounting and legislative practice and process and manageindividualrent accounts carrying out accurate and timely daily, weekly and monthly system processing.This is a role that has a lot of variety but will be very rewarding enabling you to work closely with internal colleagues always delivering excellent internal customer service.Welwyn Hatfield Borough Council pride themselves on theircommitmentto their people – striving to ensure that every employee feels valued and happy in their work.Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.What the council is really looking for is someone with a true customer focus, anunderstandingof what great customer service involves and acommitmentto delivering outstanding results.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.You will be working at our office in White Lion Square, Hatfield.We can offer you a unique and attractive working environment in the heart of Hatfield, flexible working arrangements, Local Government benefits including pension scheme and generous annual leave allowance.If you are interested in working in an ambitious authority, working collaboratively with dedicated officers, and helping deliver an excellent service, we want to hear from you.Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.Closing date for applications is 27 August 2025Assessments will be held on 2 September 2025Interviews will be held on 9 September 2025

Welwyn Hatfield Borough Council

Housing Transactions Officer (RP0143)

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Please apply online via the link provided.



About Us
We are recruiting an exciting new role within Warmer Homes London, a new joint endeavour of the GLA and London Councils to accelerate the pace and scale of quality retrofit across the capital.
The Delivery Programme Officer (Retrofit) will be an integral part of multidisciplinary team, initially dedicated to supporting the 27 members of London’s Social Housing Fund Wave 3 Strategic Partnership to deliver retrofit measures across social housing in the capital at an unprecedented scale.
You will be a primary operational contact working with Local Authorities and Housing Associations retrofitting homes in their SHF Wave 3 projects. Whilst this will initially be for London’s SHF Wave 3 Strategic Partnership, the role will also extend to supporting other pan-London retrofit consortia as they are developed in future.
The successful candidate will be experienced in the delivery of retrofit measures in a social housing context, will have experience of central government retrofit grant funding, and be able to demonstrate project manager capabilities.
Additional Information
Contract details: 3.5-year fixed-term contract with potential to be made permanent (subject to funding)
3.5-year fixed-term contract with potential to be made permanent (subject to funding), full-time, hybrid role with regular office days on Mondays and Wednesdays. Flexibility available, with occasional attendance on other days for in-person meetings.
Closing date: Monday 8 September 2025.
Interview date: w/c 22 September 2025.

Delivery Programme Officer (Retrofit)

Job Description Organisation: London Borough of Waltham Forest Salary: PO5 £50,574 - £53,607 Market Supplement: A Market Supplement may be considered dependent on skills and experience. Contract Type: Permanent&nbsp; Working hours per week: 36&nbsp; Application Deadline: 08/09/2025 Proposed Interview Date: TBC Reference: 1846 About Us:&nbsp; Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.&nbsp; We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.&nbsp; London Borough of Waltham Forest is one of the <a href="https://www.london.gov.uk/good-work-standard" target="_blank">Mayor of London’s Good Work Standard</a>&nbsp;employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.&nbsp; About the role:&nbsp; We are currently seeking two dedicated Specialist Damp &amp; Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience. This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service. As a Specialist Damp &amp; Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements. &nbsp; <a href="https://fs-filestore-eu.s3.eu-west-1.amazonaws.com/Waltham_Forest/govRoleProfiles/Role%20Profile%20-%20Damp%20and%20Mould%20Surveyor%20(1846)%20.pdf" target="_blank">&gt;&gt; Click here to download the role profile &lt;&lt;&nbsp;</a> Key Responsibilities:&nbsp; <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.&nbsp;</li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.&nbsp;</li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets.&nbsp;</li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly.&nbsp;&nbsp;</li> <li>Challenge customers’ practice and minimise risk, referring concerns to line manager.</li> <li>Conducting regular site visits and maintaining comprehensive digital records.</li> <li>Producing detailed reports and updating the asset management database.</li> <li>Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.</li> <li>Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.</li> <li>This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.</li> </ul> Knowledge, Skills and Experience:&nbsp; <ul> <li>Experience of administering building contracts.&nbsp;</li> <li>Experience of administering partnering contracts.&nbsp;</li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul> Indicative Qualifications and Requirements:&nbsp; <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing associatio</li> </ul> Terms and conditions:&nbsp; The below terms and conditions apply to this role:&nbsp; Satisfactory employment references and CIFAS identity checks;&nbsp; Satisfactory declaration of interest;&nbsp; Satisfactory standard DBS check;&nbsp; Suitable driver’s license desired;&nbsp; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.&nbsp; How to Apply:&nbsp; Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.&nbsp; We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.&nbsp;&nbsp; Equal Opportunity Employer:&nbsp; Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.&nbsp; To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.&nbsp; We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.&nbsp; For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us</a>.&nbsp; Contact Information:&nbsp; If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs &amp; Planned Works at <a href="mailto:Sharon-Leigh.Gordon@walthamforest.gov.uk" target="_blank">Sharon-Leigh.Gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>.&nbsp; The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method.&nbsp; Click here for further information on the <a href="https://www.walthamforest.gov.uk/council-and-elections/your-data-and-privacy/our-privacy-notices/hr-recruitment-privacy-notice" target="_blank">Human Resources recruitment privacy notice</a>.&nbsp;





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London Borough Of Waltham Forest

Damp & Mould Surveyor

<h4>Additional details</h4>Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>The Role</h4>Maintaining communal spaces on estates is an important step in helping people feel more at home. It makes for safer, more pleasant places to live. Places that residents can be proud of. Managing 54,000 council homes, Southwark is a major player in social housing provision. We set the standard many other local authorities follow. You’ll be given specific responsibility for the maintenance and safety of building exteriors and communal areas within a specialist repairs team. About You Working closely with residents, you will identify and specify work to be done and manage delivery by in house teams and contractors. Working in a team within a progressive and improving council, you’ll have plenty of opportunity to make your mark. Your focus will be on customers and excellent value for money. You’re likely to have a background in housing and a good grounding in customer service or another public-facing role. An understanding of construction and maintenance contracts is essential. About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.<h4>Recruitment timetable</h4>Advert Closing Date: 17/08/2025 Interview Date: Week commencing 1st September 2025Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:• Members of the Armed Forces and veterans • Are currently in care, or have previously been in care • If you consider yourself to be disabled or if you have a long-term health conditionWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2577008&amp;ptId=106603" target="_blank">Click to view the Job description and Person specification</a></li></ul>





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Southwark Council

Communal Repairs Technical Officer

Reference: AUG20257415Benefits: £38,000 per annum , 29 days annual (pro rata for part time), 4% - 6% pension contribution and much moreFounded in 1967 as the Merton Family Housing Trust, we see our purpose as supporting people, across south London, who need a home and we are helping to tackle the shortage of good quality affordable housing by providing homes for people most in need of housing.We want to be a good landlord and contribute to building strong communities in south London and deliver against our vision ‘Homes to be proud of and services you can trust’.This role operates within our housing communities in South London. The role sits across two teams: The in house repairs team who will provide day to day oversight of your daily duties and the damp and mould team who will ensure that we continue our zero tolerance approach to damp and mould. You will have regular engagement with the damp and mould surveyors and your assessments and feedback will help us plan our approach in the mitigation of damp and mouldA day in the life:<ul><li>The operative will undertake repairs to Wandle Properties within their allocated area along with associated work as required, carrying out work required safely and in the most cost effective and efficient way.</li><li>Responsible for identifying the cause of the fault and specifying the correct remedial work.</li><li>Accountable for doing the work right first time and ensuring that the customer is satisfied with the visit.</li><li>Responsible for the proper use and safekeeping of vehicles, plant, tools and materials</li><li>Responsible for carrying out work safely.</li><li>Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. </li><li>Discuss and make arrangements with the customer for carrying out the work, and for any follow-on work required, liaising from site with Area Scheduler /Supervisor</li><li>Dispose of unwanted materials and debris to registered waste transfer station, and leave the site clean and tidy</li><li>Investigate and find reported faults and diagnose the cause of the fault.</li><li>Make repair and replace decisions using repairs policy and standards to decide the extent of work required to remedy the fault. </li><li>Distinguish and apply the appropriate remedials actions for penetrating damp, rising damp and condensation related mould.</li><li>Have an understanding on the influencing factors causing condensation related damp and appropriate preventative actions.</li><li>Have a good understanding of general plumbing practices and the skills to diagnose and rectify leaks and other water related problems</li><li>Undertake mould wash treatment and remedial decorative works.</li><li>Overhaul, install and asses mechanical ventilation units</li><li>Installation of trickle vent and passive ventilation</li><li>Installation and removal of specialist monitoring equipment and sensor</li><li>Gutter cleaning and repairs.</li><li>Render and plaster repairs</li><li>Installation of French drains</li></ul>What you will need to have: <ul><li>Trade apprenticeship and / or formal qualification such as C&amp;G (ideally advanced), NVQ level 2 or equivalent (E)</li><li>Additional training to NVQ level 3 (D)</li><li>Current UK driving licence</li><li>2 years’ experience of working as professional tradesman and of performing related ancillary work</li><li>Capable of working at heights and of using ladders safely</li><li>Demonstrates an ability to work calmly and systematically even when under pressure.</li><li>Demonstrates effective problem / fault solving to make correct decisions.</li><li>Possess a thorough knowledge of health &amp; safety requirements &amp; experience of safe working systems, through work experience or a relevant qualification.</li></ul>Personal Qualities<ul><li>Takes action to develop own and others' capability and knowledge by promoting and supporting developmental opportunities to improve performance.</li><li>Develops contacts and relationships with customer/ client groups, regularly reviewing service delivery and taking responsibility to ensure quality service provision.</li><li>Acts as a role model to others in the team, sharing knowledge and experience, when necessary, whilst respecting and valuing the contribution other team members’ experiences can bring.</li></ul>What next?Closing Date: 19 August 2025 Shortlisting: 20 August 2025 Interviews: Week commencing 25 August 2025<ul></ul>

Multi Trade/Damp & Mould Operative

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1246/594868_-_Senior_Housing_Solutions___Independence_Officer.docx" target="_blank">594868_-_Senior_Housing_Solutions___Independence_Officer</a></li></ul>Please apply online via the link provided.About us at HounslowWe’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.About our Commitment to Diversity and InclusionWe live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.Our Benefits<a href="https://www.hounslow.gov.uk/working-council" target="_blank">If you join us, you’ll have access to a range of employee benefits. Read more about these here.</a>About The RoleWe are looking for a motivated, creative and committed individual to join the team our Housing Advice Team. You should have a keen interest in helping families and individuals at risk of homelessness to find solutions and with a focus on remaining in their current home. You must have experience of having worked within a statutory homelessness prevention service.The successful candidate will have detailed knowledge and experience of working with the Housing Act 1996 and Homelessness Reduction Act (HRA) and a proven track record of preventing homelessness, providing detailed housing advice to residents with housing issues and be able to empathise with the with clients facing the homelessness and understand the Council’s legal duties to those clients.In addition to the above, you must be able to demonstrate your experience of managing complex cases, providing support to more junior staff, working within a busy environment and work to tight deadlines.Your ability to communicate clearly and effectively to a wide variety of people and to be able to communicate clear concise advice both in written and verbally is crucial.About The Team You’ll Be Working InThis is an exciting and busy role that is at the centre of the Councils response to homelessness. The service aims to developing and progressing our agenda to reduce assess, identify housing needs and look for solutions to prevent homelessness.<ul><li>You will prevent homelessness by providing housing advice and assistance to people facing homelessness and carrying out homelessness prevention work.</li><li>You will provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personal housing plans.</li><li>You will be able to issue good quality notification letters such as 184 decisions in line with the council’s duty Housing Act 1997 and the HRA 2017 and in a timely manner.</li><li>You will work jointly with other services and partners to prevent homelessness and lead, attend and manage multi professional meetings when appropriate.</li><li>You will enable the delivery of a more efficient and effective homeless prevention and assessment service and assist in the development of policies and procedures.</li></ul>About YouThe Ideal Candidate:<ul><li>You will have knowledge of the legislative frameworks and statutory requirements relating to the Housing Solutions Service and knowledge of relevant legislation especially the Homelessness Reduction Act 2017, Part VII of the Housing Act 1996 and the Homelessness code of Guidance.</li><li>You will have a good understanding of the Safeguarding in relation our vulnerable residents and the how to with external and internal partners to support them.</li><li>You will demonstrate an understanding of current issues affecting social housing and private housing provision, and of range of housing options and homelessness prevention approaches.</li><li>You will have experience of managing a varied caseload effectively ensuring that your cases are up to date.</li><li>You will have written and verbal communication skills, with ability to provide negotiation and the ability to work collaboratively with other services and partners.</li></ul>If the points below resonate with you, we’d love you to put in an application:<ul><li>Are you passionate about customer services?</li><li>Are you an experienced homelessness professional?</li><li>Are you looking to working in a forward thinking and progressive housing department?</li><li>Basic DBS check is required.</li></ul>Read more about the work you’ll be doing in the Role Profile.When Interviews Will Be Held And Who To ContactThe key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:Email: <a href="mailto:Kojo.awuku@hounslow.gov.uk" target="_blank">Kojo.awuku@hounslow.gov.uk</a>Closing date: 11th August 2025Interviews for this job will be held August 2025.To apply,please click on the apply link above.

London Borough of Hounslow

Senior Housing Solutions & Independence Officer

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Income Recovery OfficerSalary: £34,107Hours: Full time (35) - Hybrid Location: Hemel Hempstead We're thrilled to announce a new opportunity for an Income Recovery Officer. In this role, the successful candidate will maintain precise records, build positive relationships with tenants, and contribute to the enhancement of monitoring systems. Responsibilities also include staying informed about relevant legislation, participating in meetings, and ensuring all tasks are carried out in accordance with established policies and best practices.Key Responsibilities:<ul>
<li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li>
<li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li>
<li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li>
<li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li>
<li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li>
<li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li>
</ul>Experience and Qualifications Required:<ul>
<li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li>
<li>Educated to GCSE level with a grade C or above in English and Maths.</li>
<li>Proficient in using computer systems, including spreadsheets and various software packages.</li>
<li>Knowledge and understanding of Housing and Welfare benefits.</li>
<li>Previous experience engaging with customers or service users.</li>
</ul>Why Join Us?Competitive Salary: £34,107Generous Leave: 33 days of annual leave including Bank Holidays (pro rata).Bonuses and Benefits: Monthly attendance bonus, life assurance (3x salary), and retail discounts.Career Development: Access to training and development opportunities.Wellbeing Support: Health and wellbeing services.Fitness Facilities: Free access to our on-site gym.About Us:Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services.With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Income Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1222/Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_.docx" target="_blank">Housing_Policy_and_Enforcement_Manager_JD_-_2_July_2025__Final_</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.
As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.
Everything you need to know
We’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.
You'll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative.
What you will be doing
<ul>
<li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li>
<li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li>
<li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li>
<li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li>
<li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li>
<li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li>
<li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li>
<li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li>
</ul>
What you will bring to the role
<ul>
<li>Educated to degree level or equivalent experience in a relevant field.</li>
<li>Full driving licence and access to your own vehicle.</li>
<li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li>
<li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li>
<li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li>
<li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li>
<li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li>
<li>A track record of developing successful bids and securing external funding for housing initiatives.</li>
<li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li>
<li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li>
</ul>
What’s in it for you
We are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.
Other benefits include:
<ul>
<li>Enhanced annual leave of 31 days (excluding bank holidays)</li>
<li>Additional leave after 5 years of service</li>
<li>Extra Christmas closure day</li>
<li>Hybrid working</li>
<li>Generous Local Government Pension Scheme</li>
<li>Opportunities to join in with social activities</li>
<li>Free parking</li>
<li>Employee benefits including discounts on shopping, travel, days out and more,</li>
<li>Tusker car salary sacrifice scheme and discounts with your MOT</li>
<li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li>
</ul>
Find out more
For an informal discussion about this role, please get in touch with Alison Simmons on:
01732 227272
Best chance of being shortlisted
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.
Closing date: 7th September 23:59
Interview date: 25th September&nbsp;

Housing Policy and Enforcement Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1025/Development_Manager_JD_-_HR_D__2_.pdf" target="_blank">Development_Manager_JD_-_HR_D__2_</a></li>
</ul>

Please apply online via the link provided.










There is no better place to work in London than Hackney; we have great pride in our borough, our communities and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities.
Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver new council rented, shared ownership and outright sale homes across Hackney.
The Council’s Housing Regeneration and Delivery teams are leading the delivery of these homes at all stages, starting with writing the briefs for sites, selecting architects and the wider design teams, managing the design process, securing planning consent and procuring contractors and developer partners. We have won a number of prestigious awards for our housing schemes, including the RIBA Neave Brown Award for Housing 2024 and Overall Winner at the NLA Awards 2024. The Observer’s architecture critic said of Hackney “By cross-subsidising, talking to residents and valuing good design, the east London borough is investing in some of the best council housing ever built”.
We are looking for Development Managers to work in our Development Teams. As a Development Manager, you will lead the delivery of housing regeneration projects at all stages, from inception to completion. You will drive the delivery of regeneration schemes, and with consultants, contractors and development partners support the building of well designed, sustainable, safe and affordable homes - creating exemplary places, and ensuring that we realise genuine benefits for Hackney's communities.
Experience of delivering housing regeneration schemes and steering them through the development process is required. You will have a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as a strong understanding of relevant technical matters relating to site development, especially procurement, design, project finance, housing development standards, planning and legal agreements for land and development transactions. You will also have a track record of successfully engaging with colleagues and residents, building positive and productive working relationships.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;24 August 2025 (22:59)
Interview date:&nbsp;W/c 08 September&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>
Expiration Date:&nbsp;24/08/2025






Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

&nbsp;

London Borough of Hackney

Development Manager

<ul></ul>





<h1>Summary</h1>What you'll doThe Supported Housing Assistant assists the Supported Housing Officers to deliver housing management, and being actively involved in organising activities for our vulnerable residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies.How you'll do itYou will provide an excellent response to vulnerable residents, working from the scheme itself. Helping with day to day issues on the site and use your passion and enthusiasm to facilitate a connected community where people want to live.You will be personally committed to delivering the highest quality housing management services. You will assist the SHO with ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents. This is a challenging and rewarding role. You will provide an excellent response to vulnerable residents, working from the scheme itself. You will conduct wellbeing visits, ensure new residents settle in, helping with day to day issues on the site and use your passion and enthusiasm to facilitate a connected community where people want to live.You will play a key part of our team of frontline staff, assisting Supported Housing Officers to deliver safe, caring and high quality services to our residents.The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service.Essential:<ul>
<li>Experience providing a customer focused service, providing support to customers with similar needs to those within the post's remit, in a social care or social housing environment. </li>
<li>Good working knowledge of the service's customer group </li>
<li>Experience working alongside multiple teams/agencies</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is Friday 15th AugustStep 2: Successful candidates will be invited to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Supported Housing Assistant

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamWe are looking to recruit a team member to a full-time role on a fixed term contract to 31 March 2026 to help investigate and respond to service users complaints and manage enquiries from Councillors and MP's. This is a busy front line role within Community Housing where the statutory housing needs services of the Local Authority are provided in the provision of homelessness services, the management of applications for housing, the Housing Register and supply and provision of accommodation. The role reports within the Housing Register and Rehousing team but encompases enquires to the wider services within Community Housing.&nbsp;&nbsp;About the Role and Our Ideal CandidateThe role reports directly to the Housing Register and Rehousing Manager, responsible forthe response tocomplaints from households using Community Housing Services and other stakeholders(members, Councillors, etc..). To lead on Freedom of Information enquiries and responses todata requests, the collation of data and statistics as required by Community Housing and other relevant parties, as appropriate using appropriate ICT data software. This is a Fixed Term Post available to March 2026. Kingston offers a hybrid working policy where successful applicant will be required to work from the Guildhall.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Royal Borough of Kingston Upon Thames

Complaints and Data Officer

<h4> Job Description </h4>Overview The London Borough of Harrow is seeking an Outreach and Business Transformation Project Manager to lead key initiatives that support the Housing Needs service plan. This role is central to driving digital transformation, improving customer satisfaction, and delivering value-for-money projects. The postholder will oversee the implementation of the Homelessness and Rough Sleeping Strategy, manage outreach programmes, and collaborate across departments to embed innovation and efficiency. Strong leadership, strategic thinking, and a proactive approach to overcoming challenges are essential, along with a commitment to continuous improvement and partnership working. About You The successful candidate will have:<ul><li>Strong understanding of housing services, particularly homelessness, rough sleeping strategies, and outreach programmes within a local government context.</li><li>Experience of business transformation principles, project management methodologies, and change management practices.</li><li>Awareness of relevant legislation, policies, and statutory requirements affecting housing and social care services.</li><li>Understanding of digital tools and technologies that support service delivery, including data analytics, CRM systems, online portals, and process automation.</li><li>Strong communication skills, both written and verbal, with the ability to present complex information clearly to diverse audiences, including senior managers and elected members.</li><li>Effective negotiation and influencing skills to build consensus and drive change across multiple teams and partners.</li><li>Proficiency in using digital tools for data analysis, reporting, and communication (e.g., Excel, Power BI, CRM platforms).</li><li>Ability to work independently, manage competing priorities, and respond flexibly to changing service needs.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=24643&amp;hashed=1515889716" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Harrow Council

Outreach and Business Transformation Project Manager

<ul></ul>





Property Management - Senior Practitioner £44,331 - £47,532 per annum The purpose of this role is to effectively support a team of professional staff driven to ensure a high quality, customer focused tenancy management service to residents in temporary accommodation. This includes tenants within the Councils own housing stock, as well as accommodation provided by external partners with whom the Council has a tenancy management arrangement, such as Local Space. &nbsp; Following a service re-design this role will report to the Property Management Services Manager, who currently oversees 10 housing professionals, including this post. You will need to be able to deputise in their absence, ensuring there is robust performance management and accountability across the service as we strive to deliver a supportive housing function that empowers residents to manage and maintain their accommodation. A strong background working with policy and procedures to align service delivery is highly desirable.&nbsp; The Service will be responsible for ensuring effective tenancy management is in place, putting both resident empowerment and customer service at the forefront of its working ethos. With an expansion of the team comes a drive to become more customer focussed in our approach to case management working in partnership with our colleagues across services.&nbsp; If you have a passion for driving service progression and making a difference to people lives by helping them with their accommodation we would love to hear from you. With a demonstrable background in housing management, awareness of relevant legislation, and desire to push the service forward, this role will be for you.&nbsp; Please view JD here Closing Date: 13th August 2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>

London Borough of Newham

Property Management - Senior Practitioner

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0898/Triage_and_Support_Officer_JD.doc" target="_blank">Triage_and_Support_Officer_JD</a></li>
</ul>

Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:human.resrouces@sevenoaks.gov.uk" target="_blank">human.resrouces@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.



Housing Triage and Support Officer Salary: £34,072 – £36,830 Contract: Permanent Location: Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG
Are you passionate about making a real difference in people’s lives? We’re looking for a Housing Triage and Support Officer to join our Housing Options and Solutions team at Sevenoaks District Council.
In this key role, you’ll act as the first point of contact for customers, carrying out rapid initial assessments of their needs and circumstances.
You will:
<ul>
<li>Deliver comprehensive housing advice and guidance to customers</li>
<li>Triaging cases effectively, ensuring timely referrals to the right services</li>
<li>Provide early interventions, such as mediation and signposting to specialist support</li>
<li>Offer coordination and administrative support to strengthen service delivery</li>
<li>Contribute to the day-to-day functions of the Housing Options and Solutions team</li>
</ul>
Your excellent communication skills, empathy, and ability to remain calm under pressure will be essential when working with vulnerable individuals, often in challenging situations. You’ll need to be organised, resilient, and capable of meeting deadlines while delivering a high standard of service.
Hybrid Working: This role is based at our offices in Sevenoaks, with a hybrid working model of 2–3 days in the office and 2–3 days working from home.
Want to know more? For an informal discussion about the role, please contact: Stephen Tring, Housing Options and Solutions Manager&nbsp;01732 227184

Housing Triage and Support Officer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe Cambridge Road Estate (CRE) regeneration is Kingston’s most important housing development programme for many years. As well as building high quality modern homes to suit the needs of local residents, we are creating a safer neighbourhood with new parks, play areas and community facilities.&nbsp;We are at an exciting stage in the programme now, with construction of the first of the new homes in phase 1 nearing completion later this year. We are looking for an experienced and committed professional to join our dedicated rehousing team at a crucial point in this journey.We are a small but very supportive team doing a big job! The CRE rehousing team sits within the wider CRE project team, and we work very closely with housing service colleagues, the development team and other teams within RBK and across the wider voluntary and community sector in Kingston.&nbsp;Our purpose is to ensure the rehousing programme is kept on track, to meet the redevelopment timelines and to make sure we deliver the best possible outcomes for our residents.&nbsp;Our core principles are flexibility, consistency and transparency and we are constantly striving to improve and develop the service we offer to CRE residents through innovation and creativity.&nbsp;About the Role and Our Ideal CandidateAbout the RoleYou will deliver a comprehensive resettlement service to residents in need of additional support, who are being moved as part of the CRE regeneration.&nbsp;<ul><li>You will work alongside the CRE team and other partners to provide a flexible and creative front line service, supporting residents before, during and after their moves</li><li>You will be working face to face with tenants and their households living on the CRE, as well as partner agencies or friends, family and advocates who may be supporting them</li><li>This is a varied and interesting role with flexibility, creativity and problem-solving at its core</li></ul>About YouTo be successful in the role of Moving Support Officer, you will be able to demonstrate the following key points:<ul><li>A thorough understanding and experience of working within the social housing sector</li><li>Experience of managing complex caseloads and working across multidisciplinary teams</li><li>An ability to work independently, creatively and flexibly in a fast paced environment</li><li>An appetite for problem solving and a ‘can do’ attitude</li><li>Strong interpersonal skills and a sensitive and empathic approach with people who may be vulnerable or need high levels of support</li></ul>Please refer to the role profile for the full job description and person specification. Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





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Moving Support Officer - CRE

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Housing Ombudsman &amp; Quality Officer - £41,046 - Fixed Term Contract until 31st March 2026
Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Housing Ombudsman &amp; Quality Officer
As&nbsp;Housing Ombudsman &amp; Quality Officer&nbsp;you will be essential to ensuring robust case management, compliance with the Housing Ombudsman’s Complaint Handling Code, and embedding learning from all determinations but in particular complaints with service failings, maladministration and severe maladministration determinations. You will support increased demand, including managing Subject Access Requests (SARs), and reinforce our regulatory position in the face of rising complaint volumes logged with the Housing Ombudsman and subsequent determinations.
To be successful in this role, you will need to work collaboratively with colleagues across Origin to drive successful Housing Ombudsman resolution.
What you’ll do
You will
<ul>
<li>Be the lead point of contact for the Housing Ombudsman Service, gathering and providing all requested information for investigations and monitoring actions to comply with determinations</li>
<li>Ensure the HOS portal is kept up to date and target dates are met in providing information</li>
<li>Whilst handling of Housing Ombudsman cases, ensure regulatory compliance, improve service quality</li>
</ul>
What you’ll need
We’re looking for someone who has:
<ul>
<li>Previous experience of professional interaction with regulatory bodies such as the Housing Ombudsman</li>
<li>Experience of working in the housing sector</li>
<li>Excellent and strong written skills</li>
<li>Ability to work independently and resolve Ombudsman requests proactively</li>
<li>Experience of working with complaints logged with the Housing Ombudsman and ability to act swiftly and professionally to their enquiries and outcomes, in a professional way</li>
</ul>
<h2>Our Values</h2>
Our&nbsp;core values&nbsp;are at the heart of how we work
<ul>
<li>Take the lead</li>
<li>Create energy</li>
<li>Build trust</li>
<li>Be generous</li>
<li>Stay grounded</li>
<li>Remember the little things</li>
</ul>
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
<ul>
<li>Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li>
<li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li>
<li>Competitive salary of £41,046</li>
<li>2 additional ‘giving something back’ volunteer days</li>
<li>A pension scheme with contributions up to 8% of your salary</li>
<li>Family leave, compassionate leave and enhanced maternity pay</li>
<li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li>
<li>Interest free loans to help spread the cost of a season ticket or another big purchase</li>
<li>Annual staff conference, team away days and annual team meal allowance</li>
<li>Access to Perk Box for fantastic savings on everyday purchases and much more</li>
<li>Free employee assistance programme</li>
<li>Opportunities to join staff network groups</li>
<li>Refer a friend bonus</li>
</ul>
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.
Closing date for applications: 10 August 2025
Interviews will be held: 14 &amp; 15 August 2025
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.
#LI-REMOTE

Origin Housing

Housing Ombudsman & Quality Advisor

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<h1>Summary</h1>What you'll doAs Asset Data Lead, you'll play a critical role in shaping and maintaining the integrity of our asset data systems. You'll lead on designing data models, managing energy and property data, and ensuring our systems support accurate, compliant, and strategic decision-making across the organisation.How you'll do it: <ul>
<li>Lead the management of energy data, working towards full completeness (e.g. RdSAP scores or EPCs for every property).</li>
<li>Provide technical advice on RdSAP and energy module configuration.</li>
<li>Oversee NHG's Physical Hierarchy, ensuring accurate configuration of new developments and stock transfers, and advising on service charge apportionment.</li>
<li>Maintain the Asset Management System(s), ensuring data integrity across internal and external systems.</li>
<li>Manage and monitor data quality during property acceptance processes.</li>
<li>Build relationships across directorates to align proposals with strategic objectives.</li>
<li>Support system upgrades, user acceptance testing, and error analysis.</li>
<li>Lead projects to introduce or enhance business uses of asset data systems.</li>
<li>Design solutions based on business needs and ensure processes support high-quality data management</li>
</ul>The ideal candidateWe believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. You're a detail-oriented and proactive data professional with a passion for accuracy and system integrity. You thrive in collaborative environments and are confident translating complex data into actionable insights. You bring strong technical expertise, strategic thinking, and a commitment to continuous improvement. Essential:<ul>
<li>Excellent data management and analytical skills, including identifying gaps, trends, and inconsistencies.</li>
<li>Ability to translate complex datasets into clear, usable reports.</li>
<li>Strong understanding of regulatory and legal frameworks (e.g. Decent Homes, PAS 2035).</li>
<li>Advanced IT and systems skills, particularly in Microsoft Excel.</li>
<li>Experience managing asset data within housing or property-related systems.</li>
</ul>What's in it for you?Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
<li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
<li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul> All about usNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection ProcessStep 1: If you are interested, please send your application now! Closing date is 8th August.  Step 2: Successful candidates will be asked to do an assessment  Step 3: Successful candidates will be invited to interview   Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Asset Data Lead

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0689/Area_Lettings_and_Rehousing_Manager_-_Updated_20.10.2023.docx" target="_blank">Area_Lettings_and_Rehousing_Manager_-_Updated_20.10.2023</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Area Lettings &amp; Rehousing Manager - FTC - 6959

Title: Area Lettings &amp; Rehousing Manager
Contract Type: 13month Fixed Term Contract - Full Time 35 hours
Salary: £55,270 per annum (London weighted salary) dependant on experience
Reporting Office: London, Stratford
Persona: Agile 1-2 days office attendance required (Please note: the successful candidate may be required to attend the office more frequently for training)
Working Pattern: Monday - Friday
Closing Date: 7th&nbsp;August 2025 – 23:00
Interview Dates: will be held on a date to be confirmed
<a href="https://lqgroup.engageats.co.uk/ViewAttachment.aspx?enc=jmxpV+AcVus8i/wvT3FZXrrCOvCUGNWd9uca/tGZrAITCY70aMnLzPVWspNYT2EaOqdUDd9Mhuk33y9XO63WdwIzZ7vXTSP4BIW9S7VCuBHQ9IuRd68eQSKEAdKztHu3" target="_blank">Area Lettings and Rehousing Manager.docx</a>
<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">Benefits</a>&nbsp;include:&nbsp; Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq/benefits" target="_blank">many more</a>…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) &nbsp;
Join our Lettings and Rehousing Team at L&amp;Q:

We are looking for an experienced lettings and rehousing manager to support one of our regional teams. Managing a team of 12 which includes lettings officers, rehousing managers and an assistant you will be responsible for all lettings, rehousing cases and enquiries in a geographical area.
If this sounds like you, we would love for you to apply!
Your impact in the role:

We are looking for an experienced manager who can work in a pressured environment and juggle competing priorities such are new build handovers, void KPIs, temporary accommodation cases, permanent rehousing cases, MP enquiries, complaints, housing ombudsman orders, and team management.
What you'll bring:

We are looking for someone that is calm under pressure, is resilient and retains a positive attitude in challenging situations. Someone that is a passionate advocate for residents and can use their personality to get the best out of other departments and colleagues.&nbsp;
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words.
About L&amp;Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate&nbsp;<a href="https://www.lqgroup.org.uk/-/media/files/careers/behavioural-framework.pdf" target="_blank">values and behavioural framework</a>, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q.
L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion.&nbsp; We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.&nbsp; Click&nbsp;<a href="https://www.lqgroup.org.uk/about-landq/our-vision-and-values/ethics-and-diversity" target="_blank">here</a>&nbsp;to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email&nbsp;<a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a>
At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click&nbsp;<a href="https://www.lqgroup.org.uk/working-at-landq/why-work-for-landq" target="_blank">here</a>&nbsp;to find out more about L&amp;Q and why you should join us!

Area Lettings and Rehousing Manager

About the BoroughFound in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work.We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.About the Service and TeamWorking within the Housing Needs service of the local authority the Temporary Accommodation&nbsp; team plays a key role in the delivery of services to local residents.&nbsp;About the Role and Our Ideal CandidateThe role will lead in deliver of the management of temporary accommodation within a wide range of property types including hostels, shared family homes and self contained units of accommodation secured under spot-purchase with specialist providers, leased from private owners and provided within the Council's own housing stock.The role further requires management of the service to ensure properties meet health &amp; safety standards, repairing obligations are met and minimising voids and income loss as well and the ability to manage contractors and relationships with homeless households and housing providers.&nbsp;&nbsp;Our ideal candidate will also be able to demonstrate a knowledge of the needs and services available to residents and the ability to work collaboratively&nbsp;with a wide range of services providers, advocates and agencies&nbsp;&nbsp;The role will also manage the emergency out of hours rota that occasionally require the post holder to be available for cover if required. &nbsp; Enhancements will be paid in accordance with policy.&nbsp;Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:<ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the <a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a> for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.





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38 Housing Jobs in London Borough of Tower Hamlets, UK