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We are looking for someone who has a detailed working knowledge of the MRI Revenues and Benefits and development management, environmental health and licensing services. Your role will be in the System, Support &amp; Control team, within the Revenues and Benefits shared service for East Herts and Stevenage Councils.You will be part of the team that manages a number of different systems. Your responsibilities will include;<ul><li>assisting with system control, integrity and upgrades. </li><li>support the shared service managers with year end/annual updating process, </li><li>compiling timetables and installation of software releases ensuring that time sensitive tasks are completed by the deadline.</li><li>ensure users are provided with appropriate systems access and control, </li><li>managing new and existing users,</li><li>maintenance of daily, periodic and adhoc reports required by the Shared Service, as well as archive management. </li></ul>You will be working in a team which controls the IT systems ensuring their efficient running including; setting up new processes, updating parameters, scheduler and job management, and all system housekeeping requirements including printers and designs are maintainedYou will support the operational staff with system queries and contribute to the wider work of the shared service.What can we offer you?<ul><li>A stimulating and supportive work environment.</li><li>Flexible working arrangements, including flexi-time.</li><li>29 days annual leave rising to 34 days with 5 years' local government service.</li><li>Employee well-being programme.</li></ul>





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East Hertfordshire District Council

Systems Support Officer

We are seeking a Service Desk Support Engineer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Do you have experience of working on an ICT Service Desk?Are you the calm in the storm, able to navigate pressure situations with a smile?We are recruiting for a full-time Service Desk Support Engineer to assist our Technical 1st Line support team within the ICT department, to deliver a customer focused Service Desk and develop key relationships with customers to enhance service delivery and ensure satisfaction with the ICT service. You are required to have a practical and procedural knowledge of Microsoft Technologies and able to talk to a range of senior people with differing technical abilities.You will be working with our supportive &amp; proactive 1st line Technical ICT team to deliver 1st line support to all Medway Council employees via phone, email &amp; face to face. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Medway Council

This is Medway

Service Desk Support Engineer

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Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community.&nbsp; People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.
Please note - the closing date for applications is Tuesday 26 August 2025 at 08:00am.
It is our policy that if you have not heard back within 3 weeks of the closing date you should assume that you have not been shortlisted on this occasion.



(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)
Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud and cyber technologies? Do you enjoy challenges and like to solve problems?
Following the successful migration to Cloud services the Council has widen its digital landscape by continuing to invest in modern digital platforms and the position of an IT Applications Analyst has become available.&nbsp;
<h3>About the role</h3>
The IT Applications Analyst will be working with IT Operations and Support Teams to deliver high quality technical services. This post will see you as the main point of contact and be responsible for the maintenance and improvement of Business Applications including backups, database management, interface config, upgrades and monitoring and ongoing system developments. Knowledge of IDOX Uniform would be advantageous.
Working in the Council’s IT Team you will be exposed to a wide variety of technologies, challenges, and opportunities to upskill. Working in a continuous improvement model - You will be part of motivated and forward-thinking technology team and get the opportunity to contribute to the effective delivery of the Council’s Digital Strategies, improve the Customer and Employee experience, and ensure that critical systems are highly available.&nbsp;
Knowledge of Microsoft Cloud technologies and ITIL would be advantageous.
As the Council continues with the transformation agenda, this job role will continue to evolve to fit into the new working practices of the organisation.
For an informal discussion please contact Tim Huggins: <a href="mailto:tim.huggins@brentwood.gov.uk" target="_blank">tim.huggins@brentwood.gov.uk</a> or 01277 312933.

Brentwood Borough Council

IT Applications Analyst

3 IT Support Jobs in Chelmsford, UK