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Job Title: Senior Application Engineer Starting Salary: £41,511 opportunity to progress to £45,718 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/Hybrid Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The General Applications Team at Hertfordshire County Council is responsible for supporting, developing and providing integration for a wide range of bespoke and third party applications. We ensure minimal disruption by promptly resolving incidents and collaborating with stakeholders to deliver high-quality solutions.Our key responsibilities include diagnosing and resolving application issues, documenting performance, and managing incidents with third-party suppliers. We also contribute to project meetings.Join our dynamic team and help drive technological advancements within Hertfordshire County Council.<h4>About the role</h4>The Senior Application Engineer role at Hertfordshire County Council is pivotal in supporting and managing critical applications.The role requires diagnosing and resolving application issues, documenting performance, and managing incidents with third-party suppliers&nbsp;Key responsibilities include:<ul><li>Leading the support for critical applications</li><li>Collaborating with Project Managers, Business Analysts, and other stakeholders to deliver high-quality solutions&nbsp;</li><li>Line management of Application Engineers and Junior Application Engineers</li></ul>This role offers the opportunity to make a significant impact on the organisation's technological advancements and provides a stable and collaborative environment for professional growth.<h4>About you</h4>Essential:<ul><li>Experience in supporting and maintaining software in a live environment: You should have a proven track record of maintaining and supporting complex software applications in a live environment</li><li>Proficiency with SQL databases: You should have a strong understanding of SQL databases and be able to manage and query them effectively</li><li>Application lifecycle management: You should have experience managing the entire lifecycle of applications, from development to deployment and maintenance</li><li>Analytical skills and attention to detail: Strong analytical abilities and meticulous attention to detail are essential for diagnosing and resolving application issues&nbsp;</li><li>Mentoring and leadership: Demonstrable leadership skills</li><li>Collaboration and communication: Strong communication skills to work effectively with Project Managers, Business Analysts, and other stakeholders&nbsp;</li><li>Understanding of cybersecurity principles: Awareness of cybersecurity best practices to ensure the security and integrity of applications</li></ul>Desirable:<ul><li>Experience with integration options: Knowledge of various integration methods</li><li>Awareness of accessibility standards: Understanding and implementing accessibility standards to ensure applications are usable by all individuals&nbsp;</li><li>Knowledge of Oracle databases</li><li>Knowledge of SQL Server Reporting Services</li><li>Proficiency in scripting languages</li></ul>Are you a seasoned application engineer ready to take on new challenges? Join our dynamic team as a Senior Application Engineer and lead the charge in supporting solutions that drive our business forward. Collaborate with a wide range of colleagues, provide expert support for critical applications, and have the opportunity to make a significant impact on our projects. If you're passionate about innovation, thrive in a fast-paced environment, and have a knack for solving complex problems, we want to hear from you! Apply now and be part of a team that's supporting the future of technology.This job role is within the Corporate Services, level CORP11 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:Hannah.sheffield@hertfordshire.gov.uk" target="_blank">Hannah.sheffield@hertfordshire.gov.uk</a> or <a href="mailto:Dawn.wilkinson@hertfordshire.gov.uk" target="_blank">Dawn.wilkinson@hertfordshire.gov.uk</a> or an informal discussion about the role.Interview Date: 13th August 2025&nbsp;We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Senior Application Engineer

Job Title: Head of Digital Services Starting Salary: £59,537 progressing to £66,642 per annum – pay award pending Hours: 37 Location: Stevenage with hybrid working opportunities Contract Type: Permanent Directorate: Community Protection<h4>About the team</h4>Are you an experienced Manager of IT or Digital Services? We are looking for an exceptional leader, with a strong background of working within a complex organisation and managing a team with a diverse skill set. With proven project management skills and an ability to alter the scope and process of projects and where appropriate, to ensure the best outcome for users and the organisation. You will manage many deadlines, projects, and tasks simultaneously and have a strong strategic view of the team/Service and build a vision for the future. Digital Services have a continuous replacement programme of applications and systems, IT infrastructure and communications equipment for Community Protection Directorate (CPD) and Fire Control. You will be involved in gathering user requirements and creating specification, assisting in procurement, and implementing new infrastructure and communications equipment.<h4>About the role</h4>You will be responsible for:<ul><li>Management of the Fire Control programme, responsible for a collaborative mobilising system </li><li>Line management of two Support Manages.</li><li>Managing and procuring of digital and IT contracts inline with public sector regulations.</li><li>Designing and implementing policies that are clearly aligned with team and service priorities </li><li>Strong financial responsibility, you will oversee a capital budget circa £1.5 million and a revenue budget of £2.1million.</li><li>Leading the team and the service on a continual improvement journey.</li><li>Develop and implement the Digital Strategy and Road Map for Digital solutions for CPD for the next five years.</li></ul><h4>About you</h4>Essential <ul><li>Detailed knowledge and experience in Digital Services and Information Technology</li><li>Experience preparing and evaluating tenders for contract award</li><li>Experience in managing complex programs and projects with multiple deadlines</li><li>Experience of managing a capital and revenue budget and creating capital bids and business cases</li><li>Substantial experience in managing a team</li><li>Knowledge of data reporting and Power Bi</li></ul>Desirable<ul><li>Familiar with data warehouse or similar data technology</li><li>Understanding of fire sector specific applications</li><li>Experience of Airwave and or Emergency Service Network</li></ul>You can shape the future digital platforms of CPD which will be a fast paced and rewarding role. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level 14 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact <a href="mailto:David.Dawe@hertfordshire.gov.uk" target="_blank">David.Dawe@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 4th &amp; 5th August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV along with a Supporting Statement addressing how you meet the essential or desirable criteria. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.





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2 IT Support Jobs in Letchworth Garden City, UK