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<p><strong>Location:</strong> Based at Lift Greensward, Hockley, Essex (with regular travel to other schools when required)</p>
<p><strong>Salary:</strong> £38,217.89 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits</p>
<p><strong>Hours: </strong>37 hours per week, Full-time</p>
<p><strong>Contract:</strong> Permanent</p>
<p><strong>Start date: </strong>As soon as possible</p>
<p><strong>Lead our IT service to support great teaching every day</strong></p>
<p>We're looking for an experienced and proactive <strong>IT Team Leader </strong>to guide and develop our South Essex regional IT team across six schools in Hockley and the surrounding area. You'll shape day-to-day operations, support colleagues, and lead improvements that help children and staff get the most from technology.</p>
<p>You'll be based predominantly at <strong>Lift Greensward</strong> and work regularly across the six schools within the hub: <strong>Lift Greensward, Lift Ashingdon, Lift Hockley, Lift Pioneer, Lift Plumberow</strong>, and <strong>Lift Westerings</strong>.</p>
<p>All sites are within close proximity, and travel costs from Lift Greensward will be reimbursed.</p>
<p><strong>What makes this role rewarding</strong></p>
<ul>
<li>A collaborative and supportive IT team with an established vision and culture</li>
<li>The opportunity to <strong>lead and grow a team of up to four</strong>, including Technicians and Technology Support Officers</li>
<li>Opportunity to lead meaningful improvement projects (e.g., network refresh, use of AI, and cybersecurity developments)</li>
<li>Professional learning opportunities, including support toward various certifications, including <strong>Google</strong> and <strong>Viewsonic</strong></li>
<li>A role that directly supports our mission of <strong>excellent education, every classroom, every day<br></strong></li>
</ul>
<p><strong>What you'll be doing</strong></p>
<ul>
<li>Lead, line manage and develop IT colleagues across the South Essex region</li>
<li>Act as the escalation point for more complex technical issues</li>
<li>Ensure systems, devices, and infrastructure remain reliable, safe and well-maintained</li>
<li>Build strong, positive working relationships with Principals and school teams</li>
<li>Support small-to-medium scale improvement and upgrade projects</li>
<li>Promote secure practices aligned with <strong>GDPR</strong> and <strong>Keeping Children Safe in Education</strong></li>
</ul>
<p><strong>About you</strong></p>
<p><strong>You'll thrive if you:</strong></p>
<ul>
<li>Have <strong>5+ years of experience</strong> in IT support with strong troubleshooting and diagnostic ability</li>
<li>Have<strong> line management experience</strong>, coaching others to develop</li>
<li>Communicate effectively and build trust with colleagues across schools</li>
<li>Are organised, proactive and solutions-focused</li>
<li>Hold a <strong>full UK driving licence</strong> and have access to a vehicle (travel expenses reimbursed)</li>
<li>Experience with <strong>Google Workspace, Ubiquiti/Aruba networks</strong>, or working in schools is beneficial</li>
</ul>
<p><strong>Who is Lift Schools?</strong></p>
<p>We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.</p>
<p><strong>What we offer you:</strong></p>
<p><strong>A culture where ideas are valued, teamwork matters, and colleagues feel supported</strong></p>
<ul>
<li><strong>Comprehensive training:</strong> Access a wide range of developmental training to boost your career.</li>
<li><strong>Generous benefits:</strong> From your pension plan to healthcare and financial support, we've got you covered.</li>
<li><strong>Lifestyle perks:</strong> Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li>
</ul>
<p><strong>Applications are reviewed as they are received, and interviews may be scheduled throughout the advert period. Early applications are encouraged.</strong><br><br><strong>Closing date: Friday 14th November 2025</strong></p>
<p>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.</p>
<p>Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.</p>
<p>Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.</p>
<p>We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.</p>

IT Team Leader

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0316/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0317/ICT_Technical_Analyst_JD___PS.docx" target="_blank">ICT_Technical_Analyst_JD___PS</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Rochford District Council is committed to equal opportunities and welcomes applications from all sections of the community.  People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.&nbsp;</p>
<p>It is our policy that if you have not heard back within 3 weeks of the closing date you should assume that you have not been shortlisted on this occasion.</p>



<p>(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance)&nbsp;</p>
<p>Do you want to be part of a motivated and dynamic forward-thinking IT Team? How about getting opportunities to work with the latest cloud and cyber technologies? Do you like to problem solve? Or how about challenges?&nbsp;</p>
<h4>About the role</h4>
<p>Following the successful migration to Cloud services the Council has widen its digital landscape by continuing to invest in modern digital platforms and the position of an ICT Technical Analyst has become available.&nbsp;&nbsp;</p>
<p>The ICT Technical Analyst will be working with other IT Team members to deliver high quality technical services. The Team provides first and second line support to Officers of the Council. The role does offer remote work but there is an expectation of being onsite regularly.&nbsp;</p>
<p>It gets more exciting. Rochford and Brentwood Councils have joined in a strategic partnership and are working together to create “One Team” for two Councils. Working in the Council’s IT Team you will be exposed to a wide variety of technologies, challenges, and opportunities to upskill. Working in a continuous improve model - You will be part of motivated and forward-thinking technology team and get the opportunity to contribute to the effective delivery of the Council’s Digital Strategies, improve the Customer and Employee experience, and ensure that critical systems are highly available.&nbsp;&nbsp;</p>
<p>Knowledge of Microsoft Cloud technologies and ITIL would be advantageous.</p>
<p>Candidates must be able to drive.</p>
<p>As the Council continues with the transformation agenda, this job role will continue to evolve to fit into the new working practices of the organisation.</p>
<p>For an informal discussion please contact Tim Huggins,Corporate Manager – IT &amp; Digital:&nbsp;<a href="mailto:tim.huggins@brentwood.gov.uk" target="_blank">tim.huggins@brentwood.rochford.gov.uk</a> or 01277 312933.&nbsp;</p>

ICT Technical Analyst

<h4>About the role</h4><h4>Role Summary</h4><p>To work with our TCH stakeholders to design, deliver and evaluate user training for IT applications delivered and supported by IT. </p><h4>Salary:</h4><p>£35,412 per annum</p><h4>Hours of Work:</h4><p>35 hours per week</p><h4>Contract:</h4><p>12 month fixed term contract</p><h4>Probation Period:</h4><p>Six months</p><h4>Notice Period:</h4><p>One month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>“I have worked in the IT department for the last 8 years and have made it my mission to raise the profile of the department and services. As the IT Service Delivery Manager I feel I can take this to a new level and bring the quality I have shown in my front line work to the wider business. Do you have the passion and drive to join me on this adventure?"</p><p>Ricky Brown, IT Service Delivery Manager</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Develop and deliver IT training materials on a wide range of software applications (e.g., session plans, user guides, videos, and other interactive content). </li><li> Create impactful resources and update training manuals and handouts, such as user guides, manuals, and hints-and-tips tailored to our staff. </li><li> Support technology change initiatives through tailored training solutions as part of projects and development release cycle and ensuring usage of systems is optimised. </li><li> Maintain relevant business applications knowledge and associated business policies, processes, and procedures. </li><li> Analyse individual and group training needs by gathering information pertaining to work procedures, workflow, and reports, understanding job specific functions and tasks and working directly with users to support adoption, understand the effectiveness of applications and identify opportunities for improvement. </li><li> Design, organise and effectively deliver training courses on IT applications to meet the needs of all staff, using technology and pre-developed learning assets (e-learning, recorded webinars, videos, user guides, etc.). </li><li> Monitor, evaluate and review the effectiveness and quality of training and learning programmes for continuous improvement. </li><li> Develop and maintain strong relationships with stakeholders to support the delivery of IT training services. </li><li> Collaborate with teams and individual stakeholders to enhance processes, identify skill gaps, and deliver innovative solutions. </li><li> Identify business process improvements and liaise with stakeholders to support delivery of business process improvements. </li><li> Operate as an effective member of the team, working within the agreed project delivery methodology. </li><li> Be the Subject Matter Expert for IT systems training, acting in an advisory and supporting capacity for business change projects and initiatives (e.g., training needs analysis, determining most appropriate training delivery methods, etc.). </li><li> Ensure effective communication across the business regarding system usage best practice, training courses and resources available. </li><li> Co-ordinate the administration of training courses, including diary management and database management. </li></ul><h4>General</h4><ul><li> To adhere to equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </li><li> To work onsite at least 4 days a week but the nature of the role could require a willingness to be flexible and be onsite daily. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE standard or equivalent education. </li><li> Competent user of Microsoft Office packages (Outlook, Word, and Excel). </li><li> Professional training or teaching qualification. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Sound experience of designing, delivering and evaluating training materials and programmes for business applications software (IT training experience). </li><li> Experience of working with in-house development teams, 3rd party application developers and solution providers. </li><li> Experience of designing and delivering IT skills training courses and materials to a wide range of users. </li><li> Good knowledge of project and programme management planning. </li><li> Ability to readily gain in depth knowledge and experience of use of multiple business IT systems and associated business working practices. </li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills. </li><li> Able to present and communicate effectively on training related matters to a broad range of technical and non-technical colleagues. </li><li> Strong interpersonal, influencing and negotiation skills. </li><li> Good numerical and analytical skills. </li><li> Proven ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. </li><li> Proactive approach to solving problems. </li><li> Able to work as an effective team member with minimum supervision. </li><li> Ability to multitask and anticipate assignments while maintaining meticulous attention to detail. </li><li> Demonstrates resilience in pressured and stressful situations. </li><li> Ability to deal with sensitive information, maintaining discretion and confidentiality. </li><li> Ability to create an environment of trust, fairness, and openness. </li><li> Team player with a passion for technology and the ability to lead and motivate users. </li><li> Able to work with a high degree of autonomy and flexibility. </li><li> Committed to continuing personal and professional development. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 10 November 2025</p><h4>Interview Date:</h4><p>Wednesday, 19 November 2025</p><a href="https://prteam.typeform.com/to/TKgQm06N" target="_blank">Apply now</a>





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28 IT Support Jobs in United Kingdom