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<h2>Job introduction</h2>Job Title: User Testing &amp; Configuration OfficerA bit about us:Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place.&nbsp;We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.&nbsp;&nbsp; Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.&nbsp;Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!The Role:<ul><li>In the role of User Testing &amp; Configuration Officer you will manage and configure key software systems for Transactional Services, ensuring they run smoothly and meet operational needs.&nbsp;</li><li>Yoiu, the User Testing &amp; Configuration Officer will plan and carry out user acceptance testing, including writing test scripts, analysing results, and reporting issues to senior managers.&nbsp;</li><li>As the dedicated User Testing &amp; Configuration Officer you will update and maintain system data and settings, such as benefit rates, council tax rules, routing rules, and document templates across all environments.&nbsp;</li><li>Our User Testing &amp; Configuration Officer will work closely with ICT teams and software suppliers, such as NEC, to troubleshoot technical issues, resolve bugs, and maintain system performance.&nbsp;</li><li>In the role of User Testing &amp; Configuration Officer you will be required to support implementation of software changes to keep systems compliant with legislation, improve workflows, and enhance service delivery</li><li>The User Testing &amp; Configuration Officer will monitor and safeguard financial processes, helping to prevent fraud and protect public funds through accurate system configuration</li><li>You, the User Testing &amp; Configuration Officer will contribute to continuous improvement, identifying opportunities to streamline processes and deliver cost-effective, customer-focused services</li></ul>Our offer to you:<ul><li>At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days</li><li>Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception</li><li>Part of the Local Government Pension Scheme – option to join the AVC Scheme</li><li>Progression -&nbsp;opportunities and training through a wide range of high quality learning</li><li>Health and Wellbeing - offer including Employee Assistance Programme</li><li>Cycle to Work and Travel Pass Schemes&nbsp;</li><li>Drive Time –&nbsp;a salary sacrifice car lease scheme</li><li>Family friendly policies with enhanced leave &nbsp;</li><li>Discounted Gym Memberships&nbsp;</li><li>Employee Volunteering Scheme&nbsp;</li><li>Medicash&nbsp;</li></ul>Next steps: Closing date: midnight Sunday 4th January 2026 Shortlisting date: Monday 5th January 2026 Interview date: Wednesday 14th January 2026 Interview type: Face to face competency based interviewWe reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.If you would like any further information or an informal discussion, please contact Sophie Carpenter visa email <a href="mailto:Sophie.Carpenter@liverpool.gov.uk" target="_blank">Sophie.Carpenter@liverpool.gov.uk</a>Watch our recruitment video and see what life is like working at Liverpool City Council.Liverpool City Council is committed to fostering a workforce representative of the communities we serve.&nbsp;As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities.&nbsp;To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.&nbsp;If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at <a href="mailto:recruitment@liverpool.gov.uk" target="_blank">recruitment@liverpool.gov.uk</a>.Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system.&nbsp;Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. &nbsp;Please ensure you complete your full profile, work and education history in Tribepad.Eligibility to work in the UK will be verified in the final stages of the selection process.&nbsp;All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.&nbsp;Candidates who require sponsorship should evaluate the Home Office eligibility <a href="https://protect-eu.mimecast.com/s/gRWgCZ668UPJVq6ijjIC3?domain=urldefense.com" target="_blank">criteria</a> for a Skilled Worker visa before applying.Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration <a href="https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes</a> . For details regarding the salary of a skilled worker visa please visit Home Office: <a href="https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list" target="_blank">https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list</a>This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Liverpool City Council

Liverpool City Council needs you!

User Testing & Configuration Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3381/Recruitment_Pack__-_Birkdale_-_IT_Technician_January_2026.pdf" target="_blank">Recruitment_Pack__-_Birkdale_-_IT_Technician_January_2026</a></li>
</ul>

Compelted application forms to be sent to <a href="mailto:recruitment@birkdalehigh.co.uk" target="_blank">recruitment@birkdalehigh.co.uk</a>

<a href="https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1537/Birkdale_Application_Form_updated_Sept_22__FV_.docx" target="_blank">https://feeds.jgp.co.uk/public_data/ApplicationForms/0000/1537/Birkdale…</a>

POST:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IT Technician
LOCATION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Birkdale High School
HOURS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full time, full year – 36 hours per week
SALARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SCP 7-11 (£26,403 - £28,142 per annum)
CONTRACT: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Temporary, for 12 months in the first instance
CLOSING DATE:&nbsp;&nbsp;&nbsp;&nbsp; Friday 9 January 2026
INTERVIEW DATE:&nbsp; Wednesday 14 January 2026
START DATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; As soon as possible
GENERAL INFORMATION:
As the only 11-16 all-boys academy in Sefton, Birkdale High School aims to be a beacon for outstanding practice in the education of boys and be the school of choice for all boys in the Southport community and beyond. We passionately believe that a single-sex setting at this particular stage of a boy’s education is the ideal environment for them to grow in confidence, close the attainment gap with girls and develop their love of learning. Our boys are able to mature at their own pace, supported and challenged by staff who are experts in teaching boys, and surrounded by peers to whom they can closely relate.
Our vision is driven by the strong moral imperative that it is our mission to provide all our boys with a first class education, outstanding outcomes and better life chances. We seek to challenge stereotypes, we are ambitious for every boy we teach and we want to see a society that benefits from the contributions of our well-educated, well-rounded and empowered young men.
We believe that every child, regardless of their background, should be able to fulfil their academic potential and go on to thrive amongst the demands and expectations of life in modern Britain and beyond. The school’s motto is “Aspire – Thrive – Succeed” and underpins its ethos and approach.
We aim to engage, support, stretch and challenge all boys by providing them with a range of exciting opportunities; a varied and purposeful curriculum and a strong set of core values, demanding of all its students the highest standards in all they undertake whilst supporting them in the fulfilment of their personal and academic potential.
We are proud of our academic achievements and the examinations success of our boys over the years. These achievements would not be possible without our talented and dedicated staff, who work tirelessly to engage and challenge each and every student, or without the hard work of the boys and the support of their parents and carers.
We also have a sporting record that is second to none amongst the local schools, whether on the track, the field or the court. We regularly top the local league tables and enjoy success at regional and national level too.
We strive to be an inclusive school, an outward facing centre of academic, professional and personal achievement, prepared to lead, learn from and collaborate with all available partners in the pursuit of excellence for our pupils and staff.
You would be joining the Southport Learning Trust, a family of nine schools which includes six secondary, two primary and one special school in the locality where you would gain support from a wider group of senior leaders. Schools in our Trust include Birkdale High School, Bedford Primary School, Greenbank High School, Kew Woods Primary School, Maghull High School, Meols Cop High School, Range High School and Stanley High School. Being part of a Trust would give you the opportunity to share and be involved in developing practice across multiple schools. You would benefit from an excellent Employee Assistance Programme and a commitment to your well-being and professional development.
Interested applicants are strongly encouraged to visit us, meet our team and most importantly, get to know our incredible students. To organise a tour ahead of application, please contact the PA to the leadership team, Karen Anslow on <a href="mailto:kanslow@birkdalehigh.co.uk" target="_blank">kanslow@birkdalehigh.co.uk</a>
We are really looking forward to meeting you.
Gareth Banks
Headteacher

IT Technician

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/3100/RD-IT_Technical_Specialist.pdf" target="_blank">RD-IT_Technical_Specialist</a></li>
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Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



About the Role
As an IT Technical Specialist you will report directly to the Principal Solutions Architect to successfully manage the applications within LCRCA. You will assist with the build, testing, deployment and upgrade of applications. You will provide support, guidance and escalation routes for colleagues. You will assist the Service Centre in dealing with 3rd line support and maximising the availability and performance of all applications.

About the person
The role requires an experienced IT technician with excellent technical and problem-solving skills including the ability to deploy SaaS applications and services. The role requires an individual with significant experience of liaising with 3rd parties and conducting UAT. This role will also require an individual who is flexible to manage a heavy workload whilst maintaining a healthy work-life balance.&nbsp;
If you think you match the job description, and our values, then click on the link to apply. Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria. The information you provide in your application will be used for shortlisting.
<ol>
<li>1. Significant experience in an IT technical role. Proven hands-on technical experience of applications and systems in a Cloud, Server or Desktop environment.</li>
<li>2. Knowledge of IT security standards and best practice.&nbsp;&nbsp;</li>
<li>3. Demonstrable experience of working in several technical areas such as: M365, CRM, Sharepoint, PowerApps.</li>
</ol>
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
Staff benefits&nbsp;
<ul>
<li>-Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>-Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>-Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>-Flexible and hybrid working</li>
<li>-24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>-Corporate discounts at council-owned gyms</li>
<li>-Bike to Work Scheme</li>
<li>-Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>
Equality, Diversity &amp; Inclusion 
We offer a guaranteed interview scheme for all candidates who met the essential criteria in the job description and who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Role could be eligible for sponsorship
We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit <a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>

3 IT Support Jobs in Wirral, UK