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Department for Education

Senior Software Developer D365 (up to £77,585)

Government Property Agency

Senior Power BI Data Analyst

Home Office

Senior Developer

UK Health Security Agency

Senior Specialist - Power Platform

<h4>Job summary</h4><p>The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.</p><p>Our priorities are to drive a modern digital government, by:</p><ol><li> joining up public sector services</li><li> harnessing the power of AI for the public good</li><li> strengthening and extending our digital and data public infrastructure</li><li> elevating leadership and investing in talent</li><li> funding for outcomes and procuring for growth and innovation</li><li> committing to transparency and driving accountability</li></ol><p>We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.</p><p>We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.</p><p>The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.</p><p>As a designer at GDS you’ll work in<a href="https://www.gov.uk/service-manual/the-team" target="_blank"> multidisciplinary teams</a>, alongside researchers and developers, to deliver world-class, <a href="https://www.gov.uk/service-manual/service-standard/point-1-understand-user-needs" target="_blank">user centred</a> public services.</p><p>This is a chance to work on services that matter, at a huge scale, with people who value design. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.</p><h4>Job description</h4><p>We are recruiting for a Senior Service Designer to join the GOV.UK Design System Team. The GOV.UK Design System provides teams across government with the styles, components and patterns they need to design and build user-centered digital services. </p><p>As a senior service designer, you will be working across the end-to-end experience of the Design System, collaborating closely with other disciplines to spot opportunities for improvement as we think about our role and growth in the context of a multi-channel GOV.UK.</p><p>As a user centred design practitioner, you’ll be ensuring that our products are consistently inclusive, accessible and easy to use for our users. You will also be expected to engage with our active community of users, working closely with our user researcher and community designer to continuously update our engagement practices and product offering. </p><p>These skills must be demonstrated in your cover letter and portfolio. </p><p>As a Senior Service Designer you’ll:</p><ul><li>lead and coordinate service design work in your team, supporting other designers where necessary</li><li>work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs</li><li>use research and analytics to understand users needs, identify service failures and test different designs</li><li>design collaboratively and in the open, engaging your whole team with the design process and adapting it if necessary</li><li>champion accessibility and inclusion, consider the impact of new technologies and ensure that designs meet legal requirements</li><li>collaborate with designers in other teams and departments, reviewing each other's work and developing shared patterns</li></ul><h4>Person specification</h4><p>We’re interested in people who have:</p><ul><li>experience in designing the full lifecycle of services for users in complex environments and for digital</li><li>experience in making effective decisions with user research data</li><li>experience of working with senior stakeholders and ability to negotiate important design decisions</li><li>excellent communication skills and the ability to adapt their style to different audiences</li><li>experience of engaging with people in a variety of ways (eg, workshops or co-design activities) and at a variety of scales</li><li>an understanding of the importance of inclusive, equitable, accessible and sustainable public services </li><li>experience of working in an agile, multidisciplinary and collaborative environment </li><li>experience of guiding, supporting and mentoring others</li></ul><h4>Benefits</h4>Alongside your salary of £55,403, Government Digital Service contributes £16,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>There are many benefits of working at GDS, including:</p><ul><li>flexible hybrid working with flexi-time and the option to work part-time or condensed hours</li><li>a Civil Service Pension with an average employer contribution of 28.97%</li><li>25 days of annual leave, increasing by a day each year up to a maximum of 30 days</li><li>an extra day off for the King’s birthday</li><li>an in-year bonus scheme to recognise high performance</li><li>career progression and coaching, including a training budget for personal development</li><li>a focus on wellbeing with access to an employee assistance programme</li><li>job satisfaction from making government services easier to use and more inclusive for people across the UK</li><li>advances on pay, including for travel season tickets</li><li>death in service benefits</li><li>cycle to work scheme and facilities</li><li>access to an employee discounts scheme</li><li>10 learning days per year</li><li>volunteering opportunities (5 special leave days per year)</li><li>access to a suite of learning activities through Civil Service learning</li></ul><p><br>Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></p><p><strong>Office attendance</strong><br>The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.<br>DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home). </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>The selection process as a standard for all of our roles consists of:</p><ol><li>an application screening process</li><li>a short task, which we will give you the day before the interview. You will be given 20 mins at the beginning of the interview to work on the task </li><li>a 90 minute interview</li></ol><p><strong>How to apply</strong></p><p>If this role is a good fit for you. <strong>You must submit all 3</strong> of these for your application to be considered.</p><ol><li><strong>a cover letter</strong> (500 words) to tell us about you and why you think you are suitable for this role, addressing the points in the “person specification” section above. </li><li><strong>a CV</strong> to show us your work history</li><li><strong>a URL to </strong><a href="https://designnotes.blog.gov.uk/2020/07/01/how-to-create-a-portfolio-to-apply-for-a-design-role-in-government/" target="_blank"><strong>your portfolio</strong></a> in your cover letter or CV to show some examples of your design work, alternatively you can email it directly to <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a> (referencing your application number)</li></ol><p>In order to assist candidates with this role, we will be holding a virtual recruitment event on <strong>Monday 26th January at 12:00 to 13:00 and 18:00 to 19:00 </strong>where we will introduce you to what it is like to be a designer at the Government Digital Service, the team that you will be potentially working with and a bit about how the application and interview process works within the civil service. There will also be time to answer any questions.</p><p>If you would like to join this recruitment open day session, please use this <a href="https://meet.google.com/dyw-zwvv-vft?authuser=0" target="_blank">google meet link</a> to access the session. <strong>[12:00 to 13:00] </strong>or this link <a href="https://meet.google.com/jqw-jzff-gcs?authuser=0" target="_blank">google meet link</a> forthe<strong> [18:00 to 19:00] </strong>session.</p><p>Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.</p><p>In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is: experience in designing the full lifecycle of services for users in complex environments and for digital.</p><p>In the Civil Service, we use <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.</p><p>For this role we’ll be assessing you against the following <a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank">Civil Service Behaviours</a>: </p><ul><li>working together</li><li>seeing the bigger picture</li><li>communicating and influencing</li><li>delivering at pace</li></ul><p>We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Digital, Data and Technology Profession Capability Framework for the <a href="https://www.gov.uk/guidance/service-designer#senior-service-designer" target="_blank">Senior Service Designer</a> role: </p><ul><li>agile working</li><li>communicating between the technical and non-technical</li><li>community collaboration</li><li>evidence- and context-based design</li><li>prototyping</li><li>user focus</li></ul><p>Want to know more about who Government Digital and Data are? <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdsit.pagetiger.com%2Fbzwfhzv%2F1&amp;data=05%7C02%7CKhaitan.Samji%40dsit.gov.uk%7Cde18d021b40f4f03485208de15fa630f%7Ccbac700502c143ebb497e6492d1b2dd8%7C0%7C0%7C638972362324010808%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=xQkVZHlVGDaYxsy1XM84wV55nJg1h34DK%2Fxh3eAlHXM%3D&amp;reserved=0" target="_blank">Click Here</a></p><p><strong>Recruitment Timeline</strong></p><p>Sift completion: 06.02.2026</p><p>Panel interviews: W/C 16.02.2026</p><p>Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.</p><p>A reserve list will be held for a period of 12 months, from which further appointments can be made.</p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027" target="_blank">Civil Service People Plan</a> and <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">the Civil Service D&amp;I Strategy</a>.</p><p><strong>Sponsorship</strong></p><p>DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.</p><p><strong>Location </strong></p><p>Whilst this role's location is Bristol / Manchester, if you are a current Civil servant working in DSIT and based in London, you are also able to apply for this role. If you are successful, you will retain your London location and pay.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact <a href="mailto:gds-complaints@dsit.gov.uk" target="_blank">gds-complaints@dsit.gov.uk</a> in the first instance.<br><br>If you are not satisfied with the response you receive you can contact the Civil Service Commission by email: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a> Or in writing: Civil Service Commission, Room G/8 1 Horse Guards Road, London, SW1A 2HQ.<br><br>

Government Digital Service

Senior Service Designer

National Savings and Investments

Cyber Security Manager

<h4>Job summary</h4><p>The Software Engineer will play an important role in making a difference across the Digital Directorate. You will be joining our talented team of around 20 Engineers, who are committed to making a positive change in how we deliver technology.</p><p>This is a rare chance to work within a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional digital services team you will ensure efficient, consistent and effective resolution of engineering challenges and the have the opportunity to help build first-class software solutions for Homes England.</p><p>You will work with digital, data and technology colleagues collaboratively, taking an innovative and creative approach to deliver key strategic projects and products. We value diversity in experience and perspective to foster good decision making and problem solving within our team.</p><p>There are exciting and ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst providing an environment to learn and stay up to date with current tools and technologies.</p><p>You will be helping us extend our capabilities across the Microsoft Power Platform including Dynamics 365 CRM and continue to build high quality operational solutions.</p><h4>Job description</h4><p>You are resilient and comfortable managing and communicating with stakeholders across the business. Your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an engineering team.</p><p>You enjoy working in an innovative, fun and engaging way while delivering high quality solutions.</p><p>You will be comfortable working with other engineers to ensure we are building a well skilled team, while also championing collaboration with external partners to uphold our process and output standards.</p><p>You will understand how to deliver high quality, secure and pragmatic solutions.</p><p>You will have strong experience across the following:</p><ul><li>Microsoft Power Apps</li><li>Power Automate</li><li>Dynamics 365 and CRM</li><li>PowerBI</li><li>SharePoint Online</li></ul><p>This includes, experience working across environments and pipelines with knowledge of managing change in Power Platform.</p><h4>Person specification</h4><p>Skills we are looking for in relation to Dynamics 365 and CRM include:</p><p>• Strong knowledge of Dataverse, including data modelling, relationships, and security roles</p><p>• Configuration and customisation of Dynamics 365, including tables, forms, views, dashboards, and business rules</p><p>• Experience designing, configuring, and extending Dynamics 365 CRM solutions</p><p>Familiarity with Power Platform ALM processes, including solution deployment across environments, would be advantageous.</p><p>Certification in PL-900 Microsoft Power Platform Fundamentals or PL-400 Microsoft Power Platform Developer beneficial but not essential.</p><p>Solutions you deliver should be reusable and scalable with a focus on consistency and maintainability. You will be able to review existing processes and improve them while thinking about better cost efficiency and performance. As part of this you should have a desire to learn and explore new technologies.</p><p>You will place a high importance on the security of the solutions we build, including secure design, data protection, and the management of security roles within Dataverse and SharePoint. The security of our apps is really important to us in building trust with users and stakeholders.</p><p>As a Digital professional, you’ll understand how to manage relationships with colleagues and your team and demonstrate you can work in a collaborative and inclusive way.</p><h4>Benefits</h4>Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:<br><br>Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.<br><br>Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.<br><br>Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.<br><br>Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.<br><br>We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>How to apply?</p><p>To apply please follow the links to our careers page.</p><p>Security</p><p>Successful candidates must pass a disclosure and barring security check.</p><p>Selection process details</p><p>For more information on the role, please see the attached Job Description.</p><p>Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England. <br><br>Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.<br><br>Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.<br><br>Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:<br><br><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Forganisations%2Fhomes-england%2Fabout%2Fpersonal-information-charter&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709448708%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=pjDFFDlHY7zgFNxx382ALMbJiw90f6DVARZfyZfjizs%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter</a><br><br></p><p>Nationality requirements</p><p>Open to UK, <a href="https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fthecommonwealth.org%2Fmember-countries&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709464704%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=r0Rz6b9bvo4%2Fo7AU2d6SMHLXaaVe5%2BWf%2Bv3jjL%2BHYVg%3D&amp;reserved=0" target="_blank">Commonwealth</a> and <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Feu-eea&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709477834%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=9afIX7gl80%2BvPO9deAYKN%2Fgy6ByyqFXW1sHolEZTxic%3D&amp;reserved=0" target="_blank">European Economic Area (EEA)</a> and certain non EEA nationals. Further information on whether you are able to apply is available <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fnationality-rules&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709489987%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=iRgJvWJgZuGR0vW3MsvCQWx9V5KiFAWtqpC0cMqAcdI%3D&amp;reserved=0" target="_blank">here</a>.</p><p>Working for the Civil Service</p><p>Please note this Post is NOT regulated by the Civil Service Commission.</p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.</p><p>Further information</p><p>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</p><p>Contact point for applicants</p><p>Name: Recruitment Team</p><p>Email: <a href="mailto:recruitmentinfo@homesengland.gov.uk" target="_blank">recruitmentinfo@homesengland.gov.uk</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul>

Homes England

Software Developer - (T2063N)

Department for Work and Pensions

Lead Database Engineer

Senior Technical Architect

<h4>Job summary</h4><p>We are recruiting for a Information Governance Specialist to join our Security and Information Management team. </p><p>Are you passionate about safeguarding information and driving best practice? Our Security and Information Management team plays a vital role in ensuring Ofsted’s data is managed securely and effectively throughout its lifecycle — from creation to publication, reuse, archiving, or deletion.</p><p>Managing information well is central to Ofsted’s mission for improvement, efficiency, and effectiveness. In this role, you’ll work closely with colleagues across the organisation and the wider government community to:</p><ul><li>Promote transparency and support proactive publication of information.</li><li>Provide expert advice to identify and manage data risks, enabling the successful delivery of Ofsted’s business objectives.</li><li>Ensure compliance with information security standards and governance requirements.</li></ul><p>This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.</p><h4>Job description</h4>Please refer to the job specification for further information.<h4>Person specification</h4>Please refer to the job specification for further information.<h4>Qualifications</h4>Hold a relevant Information Security professional qualification or have equivalent knowledge and experience.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Changing and Improving</li><li>Developing Self and Others</li><li>Managing a Quality Service</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Excellent communication and problem-solving skills, with an ability to advise, support and guide a wide range of stakeholders.</li><li>Experienced at building strong, effective and successful working relationships, whilst maintaining high standards, understanding organisation boundaries and collaborating with internal &amp; external stakeholders.</li><li>Excellent knowledge of Information Security standards and experience of its practical application, in addition a good working understanding of UK Data Protection, related legislation and codes of practice.</li></ul><h4>Benefits</h4>Alongside your salary of £46,954, Office for Standards in Education, Children's Services and Skills contributes £13,602 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Full details of the benefits available can be found in our <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fview.pagetiger.com%2Fofsted-offer&amp;data=05%7C01%7CLauren.Harness%40ofsted.gov.uk%7Caca9b2cbce9a43d2033608dbaf8733f6%7Ca708279dde884b62956085a6be8c08cc%7C0%7C0%7C638296767442601709%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=N4oA110ulqaCNpl%2BigUprvU0v5vGew9tLJS9wL0czjA%3D&amp;reserved=0" target="_blank">Ofsted Offer </a>brochure.</p><p>Ofsted is devoted to equality, diversity and inclusion. Within our <a href="https://www.gov.uk/government/publications/ofsted-strategy-2022-to-2027/ofsted-strategy-2022-27#strategic-priorities" target="_blank">Ofsted Strategy 2023-2027</a> we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident – Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>Application and shortlisting:</strong></p><p>The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the person specification.</p><p>You will also be asked to provide information within the “Employer/Activity History” section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this may be used in the sifting process).</p><p>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.civil-service-careers.gov.uk%2Fartificial-intelligence-and-recruitment%2F&amp;data=05%7C02%7CBunny.Rokkett%40ofsted.gov.uk%7Ce4ed2944c8354dcc1f6908ddb94acadd%7Ca708279dde884b62956085a6be8c08cc%7C0%7C0%7C638870453080027961%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=TtB%2BxCCFMZacnLSg1EyryYXiAqpj5ME9Kmz7T6Cz%2F4c%3D&amp;reserved=0" target="_blank">candidate guidance</a> for more information on appropriate and inappropriate use.</p><p><strong>Assessment and interview </strong></p><p>Candidates who pass the benchmark at the shortlisting stage will be invited to an assessment and interview where you will be assessed against a combination of the the Civil Service behaviours and the technical/experience skills set out in section 3 of the job specification.</p><p>Assessment and interviews will be held during the <strong>week commencing Monday 23 February 2026 </strong>at<strong> Piccadilly Gate, Manchester. </strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Talent and Resourcing Team</li><li>Email : <a href="mailto:Jobs@ofsted.gov.uk" target="_blank">Jobs@ofsted.gov.uk</a></li><li>Telephone : 03000 131 487</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Jobs@ofsted.gov.uk" target="_blank">Jobs@ofsted.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should email Ofsted recruitment at <a href="mailto:jobs@ofsted.gov.uk" target="_blank">jobs@ofsted.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: <a href="https://civilservicecommission.independent.gov.uk/recrutiment/" target="_blank">https://civilservicecommission.independent.gov.uk/recrutiment/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxNzEmdmVyaWZ5PWJkYzBhOTExNjIyNzg4NzU4YmU2ZTkwNDQ0NGY3Zjg0JnJlcXNpZz0xNzY4ODk0MDY5LWM5M2YyMTgwZGUwNzc4YjY0NGRkZmE1YmQyZWE0MGIxNjBkOTg5ZGM=" target="_blank">Job specification - Information Governance Specialist Opens in new window</a> (pdf, 207kB)

Office for Standards in Education, Children's Services and Skills

Information Governance Specialist

<h4>Job summary</h4><p>Working in a team of enterprise and solution architects, the Solution Architect role plays a critical role in developing solutions for the organisation and supporting the developing the enterprise architecture as a product, practice and service.</p><p>You will be joining our small and friendly team, who are committed to making positive change in how Homes England delivers on its core mission of housing and regeneration and its ambitious business and technology change initiatives.</p><p>The Enterprise Architecture team are dedicated to delivering a holistic service that acts as an internal management consultancy for senior executives, Enterprise PMO and all involved in strategic planning. Using the TOGAF framework as our starting point, part of the role will be embedding architecture as a practice, becoming a trusted advisor and using an experienced and critical eye on the organisational design direction, decisions and outcomes.</p><p>We believe in working in a collaborative and flexible way, we value diversity in experience and perspective to enable a wider viewpoint, supporting good decision making and problem solving within their team.</p><p>This is a rare chance to shape the future Enterprise Architecture within Homes England and the wider government landscape. Homes England is a national organisation with real social purpose. Working with key stakeholders and a professional architecture team you will ensure efficient, consistent and effective resolution of enterprise design questions supporting Homes England mission.</p><p>The role will support the design and delivery of key strategic projects across the whole organisation. There are some exciting projects to get involved with.</p><h4>Job description</h4><p>You will have experience of participating in a technical design authority, where business and technology are aligned and you will have a good understanding of architecture development methods and models.</p><p>You will have worked within technology for many years but with strong and broad understanding of technical solutions and approached, understanding the business value of technology change is your domain, alongside solid understanding of data, applications and technology.</p><p>You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an architecture team. You will enjoy working in a fun and engaging way and be able to negotiate and persuade.</p><h4>Person specification</h4><p> A sound knowledge of architecture methodologies and frameworks and experience of their application e.g., TOGAF</p><p>Experience of modern IT paradigms including event-based architecture design, containerisation and microservices.</p><p>A good understanding of a broad range of technologies with experience of designing ERP solutions and including Microsoft O365, Power Platform, Azure</p><p>Experience of an API-first and services-led design approach, with the ability to use business requirements, user stories, data standards, and integration patterns to help to define services and APIs</p><p>A sound knowledge of cloud technologies, cloud hosting, container, serverless, and networking design patterns, tools and best practice (e.g. Microsoft Azure)</p><h4>Benefits</h4>Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:<br><br>Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.<br><br>Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.<br><br>Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.<br><br>Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.<br><br>We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>How to apply?</p><p>To apply please follow the links to our careers page.</p><p>Security</p><p>Successful candidates must pass a disclosure and barring security check.</p><p>Selection process details</p><p>For more information on the role, please see the attached Job Description.</p><p>Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England. <br><br>Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.<br><br>Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.<br><br>Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:<br><br><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Forganisations%2Fhomes-england%2Fabout%2Fpersonal-information-charter&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709448708%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=pjDFFDlHY7zgFNxx382ALMbJiw90f6DVARZfyZfjizs%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter</a><br><br></p><p>Nationality requirements</p><p>Open to UK, <a href="https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fthecommonwealth.org%2Fmember-countries&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709464704%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=r0Rz6b9bvo4%2Fo7AU2d6SMHLXaaVe5%2BWf%2Bv3jjL%2BHYVg%3D&amp;reserved=0" target="_blank">Commonwealth</a> and <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Feu-eea&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709477834%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=9afIX7gl80%2BvPO9deAYKN%2Fgy6ByyqFXW1sHolEZTxic%3D&amp;reserved=0" target="_blank">European Economic Area (EEA)</a> and certain non EEA nationals. Further information on whether you are able to apply is available <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fnationality-rules&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709489987%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=iRgJvWJgZuGR0vW3MsvCQWx9V5KiFAWtqpC0cMqAcdI%3D&amp;reserved=0" target="_blank">here</a>.</p><p>Working for the Civil Service</p><p>Please note this Post is NOT regulated by the Civil Service Commission.</p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.</p><p>Further information</p><p>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</p><p>Contact point for applicants</p><p>Name: Recruitment Team</p><p>Email: <a href="mailto:recruitmentinfo@homesengland.gov.uk" target="_blank">recruitmentinfo@homesengland.gov.uk</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul>

Solutions Architect - (P0220N)

<h4>Job summary</h4><p>This is an exciting time to join the DDaT team at DCMS, as we strive to collaborate across the department to deliver user-centred services that drive smarter working, innovation and efficiency. Our mission centres on four priorities: building a secure, resilient, and modern technology foundation; developing digital and data capability across DCMS; driving efficiency and value through modern corporate services; and fostering a high-performing, empowered workforce.</p><p>Our plans include critical investment in our corporate systems, ensuring they are fit for purpose and reducing the manual input required. Equally, there is ongoing development of the way the department delivers its policy outcomes via digital and data services, using AI where needed to maximise the value these can bring to users in the department or throughout the society we serve. </p><p>Aligned with the productive and agile state agenda, we embed DDaT expertise across departmental teams to enable early engagement with policy development, to support cost-effective delivery.</p><h4>Job description</h4><p>As a Delivery Manager, you will:</p><ul><li>Manage multi-disciplinary teams to develop and improve services and products. You’ll collaborate on plans and progress, using a thorough understanding of the variety of disciplines involved in digital delivery, including engineering, service design, product management, and user research. You’ll apply the most appropriate Agile and Lean tools and techniques, and foster an inclusive environment for innovation and challenge.</li><li>Drive delivery momentum, solve issues and unblock problems. You’ll set a sustainable pace whilst ensuring teams are working towards delivery commitments and specific outcomes.You’ll provide useful metrics to track delivery. You’ll encourage a culture of growth and continuous improvement.</li><li>Communicate effectively between complex stakeholder groups. You’ll bridge the gap between technical and non-technical stakeholders. You’ll use your awareness of context to balance and align needs and priorities, and deal with conflicting views.</li></ul><h4>Person specification</h4><p>The ideal candidate would have the following key skills and experience:</p><p><strong>Essential requirements:</strong></p><ul><li>Experience in building, motivating and facilitating diverse teams to deliver products and services</li><li>Experience supporting multiple projects simultaneously through different phases of their life cycle</li><li>Experience in applying Agile and Lean delivery methodologies effectively.</li><li>Experience of communicating between technical and non-technical stakeholders and effectively managing stakeholder expectations</li></ul><p><strong>Desirable skills:</strong></p><ul><li>Ability to balance changing priorities and deal with ambiguity.</li><li>Ability to understand trends, practices and policy within the broader organisation and identify how these will impact on your work. </li><li>Experience of commercial and contract management, and ensuring compliance with government assurance standards</li></ul><p>We are running an information session where prospective applicants can find out more about the role. This will be hosted by Emilia Stubbs, Head of Delivery, and will take place on: Thursday 29th January, 11am</p><p>The session will be an opportunity to hear more about the role, the team and wider directorate and the department. It will also be an opportunity for you to ask any questions.</p><p>Please register your interest by filling out this <a href="https://docs.google.com/forms/d/e/1FAIpQLSftRLWShOC3VviRSHcx76uZBRw6YIYq8BjjkihVAYIEcG7Odg/viewform?usp=sharing&amp;ouid=112245874729631656728" target="_blank">Registration form</a> by 3pm the day before the session is due to take place and you will be sent an invitation. Invites will only be sent after this deadline has passed. </p><p><br>Please note that the session will not be recorded and will not focus on the DCMS recruitment process - please direct any queries that you have on this topic (timelines, reasonable adjustments, onboarding etc) to <a href="mailto:recruitment.team@dcms.gov.uk" target="_blank">recruitment.team@dcms.gov.uk</a></p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £41,565, Department for Culture, Media and Sport contributes £12,041 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>DCMS values its staff and offers a wide range of benefits to everyone who works here. We’re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:</p><ul><li>Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home</li><li>26.5 days annual leave on entry, increasing to 31.5 days after 5 years’ service</li><li>A <a href="https://service.us17.list-manage.com/track/click?u=dafd0441cc28ff6710e84b08f&amp;id=098624fb08&amp;e=cbad526c8a" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice</li><li>3 days of paid volunteering leave</li><li>Up to 9 months maternity leave on full pay + generous paternity and adoption leave</li><li>Staff reward and recognition bonuses that operate throughout the year</li><li>Occupational sick pay</li><li>Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice</li><li>Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks</li><li>Exceptional learning and development opportunities that you can explore alongside your day to day work</li><li>Season ticket loan, cycle to work scheme and much more!</li></ul><p>Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>To apply for this vacancy, you will need to submit the following documents which will assessed against the <a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank">experience success profile</a>: </p><ul><li>A <strong>CV </strong>setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the "Job History" section on the Civil Service Jobs application form.<br><br></li><li>A <strong>Statement of Suitability</strong> (max 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates. </li></ul><p>For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application.</p><p>In the event of a large number of applicants, an initial sift will be conducted on the CV. Those who are successful in the initial sift will then be scored on all elements of the application.</p><p>For support in writing your application and interviewing, please refer to the ‘Application and Interview Guidance’ document attached to the job advert.</p><p>The interview process will assess <a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank">behaviours</a> and <a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-experience" target="_blank">experience</a>. </p><p>The behaviours to be tested at interview are:</p><ul><li>Delivering at Pace</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Making Effective Decisions</li></ul><p>Prior to the interview you will be sent the behaviour questions in advance.</p><p>Your interview will take place remotely via GoogleMeets.</p><p>For indicative sift and interview dates please refer to the attached Candidate Information Pack.</p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to Department for Culture, Media and Sport from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></p><p>New entrants are expected to join on the minimum of the pay band.</p><p>DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the ‘Candidate Information Pack’ attached.</p><p>If successful and transferring from another Government Department a criminal record check may be carried out. </p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading. </p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.</p><p><strong>Reasonable Adjustment</strong></p><p>We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process.</p><p>In order to request an adjustment, please:</p><p>Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one. </p><p>Alternatively, contact the Government Recruitment Service via <a href="mailto:dcmsrecruitment.grs@cabinetoffice.gov.uk" target="_blank">dcmsrecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs.</p><p><strong>Accessibility</strong></p><p>If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert.</p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Emilia Stubbs</li><li>Email : <a href="mailto:emilia.stubbs@dcms.gov.uk" target="_blank">emilia.stubbs@dcms.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:dcmsrecruitment.grs@cabinetoffice.gov.uk" target="_blank">dcmsrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.<br>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact <a href="mailto:recruitment.team@dcms.gov.uk" target="_blank">recruitment.team@dcms.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: <a href="https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/recruitment/civilserv…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgyMzAmdmVyaWZ5PWFiMjcxNmNmYjJmZjM0Mzk3MDc5ZWY0MTE5Y2EyMTk2JnJlcXNpZz0xNzY4ODk0MDA2LTZkMWNiMjViN2IwZTQ4YTEzYTZkZjg0NDMyZTI3NzBmN2RkMzViZjY=" target="_blank">445251 - Delivery Manager - Candidate Information Pack Opens in new window</a> (pdf, 7006kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgyMzEmdmVyaWZ5PTI0M2Y2NjVmMzg2YjM4NGU5NjA3MDUwODI1OTY0NWI4JnJlcXNpZz0xNzY4ODk0MDA2LTZkMWNiMjViN2IwZTQ4YTEzYTZkZjg0NDMyZTI3NzBmN2RkMzViZjY=" target="_blank">DCMS Application &amp; Interview Guidance for Candidates Aug 23 Opens in new window</a> (docx, 67kB)

Department for Culture, Media and Sport

Delivery Managers

Senior Infrastructure Engineer – Mobile Device Services

<h4>Job summary</h4><p>We’re looking for an Associate Test Engineer, who wants to contribute to exciting digital services for the UK Government. </p><p>The aim of the Identity &amp; Trust Services group is to provide industry-leading authentication and authorisation services by creating technologies that help citizens prove who they are whilst protecting their identity. </p><p>Our work is integral to all DWP services. You will help design and build automated test solutions that enable the Department to deliver quality services consistently that meet the needs of our agents, colleagues and citizens. </p><p>You will collaborate with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy. </p><p>You will need excellent attention to detail, a commitment to quality, a belief in the benefits of faster feedback and the ability to make decisions to manage well assured services. </p><p>The successful candidate will work within the Identity and Trust team enabling citizens to access a variety of DWP services. </p><p><strong>If this sounds like you, apply today! </strong></p><h4>Job description</h4><p>As an Associate Test Engineer, you will: </p><ul><li>Work alongside other engineers both within your team and the wider community to help solve problems and enable consistency and quality. </li><li>Support your team to build automated tests that help to assure the quality of our services, contribute towards their design, and look for ways to improve the value automation adds. </li><li>Understand continuous integration, delivery and deployment concepts. </li><li>Support teams to include usability, accessibility, security, stability and capacity in the development of services. </li><li>Help to support decision making by providing risk and context-based documentation and advice to the team. </li><li>Maintain traceability of testing, document risks, defects, and report progress to appropriate stakeholders. </li><li>Identify test data requirements, create and maintain test data. </li><li>Commit to continuous personal development, learning and training. </li></ul><h4>Person specification</h4><p>See selection process for further details.</p><p>If you would like to learn more about the role, please contact <a href="mailto:Richard.Hanley@dwp.gov.uk" target="_blank">Richard.Hanley@dwp.gov.uk</a></p><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Technical Breadth</li></ul><h4>Benefits</h4>Alongside your salary of £38,772, Department for Work and Pensions contributes £11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We also have a broad benefits package built around your work-life balance which includes:</p><ul><li>Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.</li><li>Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.</li><li>Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.</li><li>Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join <a href="https://www.hassra.org.uk/content-hassraorguk-about-hassra" target="_blank">HASSRA</a> a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).</li><li>Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.</li><li>Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.</li><li>An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.</li></ul><p><strong>Hybrid Working</strong></p><p>This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.</p><p>If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.</p><p>If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.</p><p><strong>Salary Information</strong></p><p>New entrants to the Civil Service will join on band minimum. </p><p>Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. </p><p>Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase in salary, whichever is greater. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Experience and Technical skills.<p><strong>Stage 1: Application</strong><br><br>Your application will consist of four parts: <br><br>1. A Personal Details application form. <br><br>2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.</p><p>3. Personal statement - up to 500 words. This statement should be used to provide examples of how you meet the <strong>essential criteria </strong>below:</p><ul><li>Awareness of non-functional testing techniques e.g. Performance, Accessibility, Security.</li><li>Ability to communicate effectively and work collaboratively as part of a multidisciplinary team. </li><li>Awareness of agile testing, reporting, defect management, delivery principles, and methodologies. </li><li>Evidence of enthusiasm and ability to continuously learn new skills and develop expertise in test engineering. </li></ul><p>4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Technical Breadth. This statement should be used to provide example(s) of how you meet the criteria below:</p><ul><li>Understanding of maintaining and refining automated software tests using a programming language such as Java, JavaScript or Python. Demonstrable knowledge of common engineering practices, tools and coding practices.</li></ul><p>Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank"><strong>Artificial intelligence and recruitment guide.</strong></a></p><p>The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.</p><p>An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.<br></p><p>If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.</p><p>For Hints and Tips on completing your application visit <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">Applying for jobs at DWP Digital.</a></p><p>Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. </p><p><strong>Important Information</strong></p><ul><li>You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.</li><li>Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.</li><li><strong>If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.</strong></li></ul><p><strong>Stage 2: Interview</strong></p><p>If you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential and technical skill.</p><p>Interviews will take place from early March 2026. Sift and Interview dates to be confirmed.</p><p><strong>Further Information:</strong></p><p>Find out more about <a href="https://www.civil-service-careers.gov.uk/departments/working-for-the-department-for-work-and-pensions/" target="_blank">Working for DWP</a></p><p>If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.</p><p>A reserve list may be held for a period of 6 months from which further appointments can be made.</p><p>All successful candidates and those placed on reserve will be posted in merit list order by location. </p><p>For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.</p><p><strong>Reasonable Adjustment</strong></p><p>At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.</p><p>We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.</p><p>If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via <a href="mailto:DigitalRecruitment.grs@cabinetoffice.gov.uk" target="_blank"><strong>DigitalRecruitment.grs@cabinetoffice.gov.uk</strong></a> as soon as possible before the closing date to discuss your needs.</p><p>Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p>For further information on reasonable adjustments, terms and conditions and how we recruit visit the <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">How we recruit page.</a></p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Richard Hanley</li><li>Email : <a href="mailto:Richard.hanley@dwp.gov.uk" target="_blank">Richard.hanley@dwp.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:DigitalRecruitment.grs@cabinetoffice.gov.uk" target="_blank">DigitalRecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">https://careers.dwp.gov.uk/how-we-recruit/</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTEmdmVyaWZ5PTE2MTBmZmFmMWVmYzEwNjdjOTkyMDlhZTgyNmQ1MDBmJnJlcXNpZz0xNzY4NjM3MTA0LWRjNGE2ZTBlMmJhNWI0Nzg1YjAyOGViYmVkZGQ5MWQyODNlNDExYjA=" target="_blank">DWP Terms and Conditions January 2024 (3) Opens in new window</a> (docx, 17kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTImdmVyaWZ5PTUzYThhZTNjMjBlMGU3NjA5ZWRiODBhYWJiNjVhOTNmJnJlcXNpZz0xNzY4NjM3MTA0LWRjNGE2ZTBlMmJhNWI0Nzg1YjAyOGViYmVkZGQ5MWQyODNlNDExYjA=" target="_blank">Success-Profiles-Candidate-Overview (18) Opens in new window</a> (pdf, 635kB)

Associate Test Engineer

<h4>Job summary</h4><p><strong>Do you have hands on experience in live operations and a strong background in Service Management, particularly handling Major Incidents?</strong></p><p>As an Operations Technical Service Manager, you are responsible for the protection of live services, which involves co-ordinating preventative measures and/or the restoration of services and live product support, as well as resolving incidents impacting day to day operations. You would understand the evolving nature of risks affecting services and product support in line with our overall Disaster Recovery and Digital Service Management processes and policies. </p><ul><li>This role is <strong>full time only</strong>. You will be on Call 24/7 on a rota. 1 week as primary contact, 1 week as backup, in approximately a 7 week cycle.</li><li>Early starts (07:00) and late finishes (18:00) are also an occasional requirement. Only 1 person is required at each end of the day Monday – Friday, shared amongst a team of 9. </li><li>If based in Blackpool, regular travel will be required to Manchester Hub (one day a week).</li></ul><p><strong>If this sounds like you, apply today! </strong></p><h4>Job description</h4><p>An Operations Technical Service Manager is responsible for protecting live service, has knowledge of the status of live service and can work across the 24/7 Command Centre and the Operational Area’s/Service Managers/Service Desk at any given time. They facilitate and manage the Major Incident Management discipline following a service failure, restoring live service as quickly and safely as possible with the smallest possible business impact and ensuring communications are issued as appropriate. The Operations Technical Service Manager is expected to be on call to ensure appropriate cover is maintained. </p><p>Key activities relevant to every Operations Technical Service Managers are: </p><ul><li>Assess the impact of current issues affecting live service operation and the consequential effects it may have on the wider estate. This would involve application of contracts, finance, technology and complexity, service support arrangements, current performance of the service, future change to the service and other aspects impacting on the service including production operational service risks and issues. </li><li>Review the performance of the production operation service, associated risks and issues with Technical and Business Service Owners.</li><li>Understand and focus on customer business objectives, quality, service excellence, customer satisfaction and zero tolerance to production outages.</li><li>Facilitate and manage service related incidents and its communications through tracking, prioritising problems and operating between the Command Centre and other Digital services (e.g. Operational Areas, Service Management, Service Desk), to ensure services are quickly and safely restored with the smallest possible business impact. </li><li><strong>This role is full time only, only apply if you can commit to this.</strong></li><li><strong>On Call 24/7 on a rota. 1 week as primary contact, 1 week as backup, in approximately a 7 week cycle.</strong></li><li><strong>Early starts (07:00) and late finishes (18:00) are also an occasional requirement. Only 1 person is required at each end of the day Monday – Friday, shared amongst a team of 9.</strong></li><li><strong>If based in Blackpool, regular travel will be required to Manchester Hub (one day a week).</strong></li></ul><h4>Person specification</h4><p>See selection process for further details.</p><p>If you would like to learn more about the role, please contact <a href="mailto:Oliver.canham1@dwp.gov.uk" target="_blank">Oliver.canham1@dwp.gov.uk</a>.</p><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Understanding of Service Management Framework</li></ul><h4>Benefits</h4>Alongside your salary of £44,447, Department for Work and Pensions contributes £12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We also have a broad benefits package built around your work-life balance which includes:</p><ul><li>Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.</li><li>Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.</li><li>Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join <a href="https://www.hassra.org.uk/welcome-to-hassra-3" target="_blank">HASSRA</a> a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).</li><li>Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.</li><li>Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.</li><li>An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.</li></ul><p><strong>Hybrid Working</strong></p><p>This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.</p><p>If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.</p><p>If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.</p><p><strong>Salary Information</strong></p><p>Salary for this role is £44,447- £46,547 </p><p>New entrants to the Civil Service will join on band minimum. </p><p>Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. </p><p>Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase in salary, whichever is greater. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Experience and Technical skills.<p><strong>Stage 1: Application</strong><br><br>Your application will consist of four parts: <br><br>1. A Personal Details application form. <br><br>2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.</p><p>3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below:</p><ul><li>Previous knowledge, background and experience of working in live operations areas environment. </li><li>Demonstrable knowledge and experience of Problem Management, with a focus on risk analysis &amp; mitigation and root cause analysis. </li><li>Working knowledge and experience of Change Management, with a focus on the analysis of change and the possible impacts on complex application and technical infrastructure. </li><li>Demonstrable knowledge and experience of working in a complex IT Infrastructure environment e.g. Networks, Servers (Wintel, Unix, Linux), Storage, Databases. </li><li>Proven track record of working with a strong focus on creating a positive User / Service experience, excelling in collaboration and communication with Key Stakeholders across the Digital landscape. </li></ul><p>4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Understanding of Service Management Framework. This statement should be used to provide example(s) of how you meet the criteria below:</p><ul><li>Experience of working within a proactive Service Management team, specialising in leading and managing Major Incidents from identification through to resolution, including coordination of technical teams, stakeholder communication, and post incident review. </li></ul><p>Further details around what this will entail are listed on the application form.</p><p>The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.</p><p>An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.<br></p><p>If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.</p><p>For Hints and Tips on completing your application visit <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">Applying for jobs at DWP Digital.</a></p><p>Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. </p><p><strong>Important Information</strong></p><ul><li>You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.</li><li>Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.</li><li><strong>If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.</strong></li></ul><p><strong>Stage 2: Interview</strong><br><br>If you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential and technical skill.</p><p>Interviews will take place from late February 2026. Sift and Interview dates to be confirmed.</p><p><strong>Further Information</strong></p><p>Find out more about <a href="https://www.civil-service-careers.gov.uk/departments/working-for-the-department-for-work-and-pensions/" target="_blank">Working for DWP</a></p><p>If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.</p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>All successful candidates and those placed on reserve will be posted in merit list order by location. </p><p>For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.</p><p><strong>Reasonable Adjustment</strong></p><p>At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.</p><p>We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.</p><p>If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via <a href="mailto:DigitalRecruitment.grs@cabinetoffice.gov.uk" target="_blank"><strong>DigitalRecruitment.grs@cabinetoffice.gov.uk</strong></a> as soon as possible before the closing date to discuss your needs.</p><p>Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p>For further information on reasonable adjustments, terms and conditions and how we recruit visit the <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">How we recruit page.</a></p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Oliver Canham</li><li>Email : <a href="mailto:Oliver.Canham1@dwp.gov.uk" target="_blank">Oliver.Canham1@dwp.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:digitalrecruitment.grs@cabinetoffice.gov.uk" target="_blank">digitalrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: <a href="https://careers.dwp.gov.uk/how-we-recruit/" target="_blank">https://careers.dwp.gov.uk/how-we-recruit/</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTMmdmVyaWZ5PTYwN2MyN2M0Nzk2MGU3MDFjNzI3MDZiYmQ5YmFkNDUxJnJlcXNpZz0xNzY4NjM2OTI2LWFkNjIzM2EyODJkMzYyM2M5MWE3ZWI5MzMwMjIyMjc5YzNjNTEwMGY=" target="_blank">DWP Terms and Conditions January 2024 Opens in new window</a> (docx, 17kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5OTQmdmVyaWZ5PWRjMDdmNjdhYjI3YTk2MGE0N2I1YmQ2MmU3YTQ0Zjg3JnJlcXNpZz0xNzY4NjM2OTI2LWFkNjIzM2EyODJkMzYyM2M5MWE3ZWI5MzMwMjIyMjc5YzNjNTEwMGY=" target="_blank">Success-Profiles-Candidate-Overview Opens in new window</a> (pdf, 635kB)

Operations Technical Service Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6670/Role_Description_.pdf" target="_blank">Role_Description_</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.</p>



<p><strong>About the Role</strong></p>
<p>The Liverpool City Region Combined Authority is committed to delivering a wide range of projects and programmes and data is at the heart of this ambition. As a Data Systems &amp; Information Manager, you’ll lead the development and management of our Management Information Systems (MIS), ensuring robust data governance and insightful reporting that drives evidence based decision making across the organisation.</p>
<p>Reporting to the Senior Assurance Contracts Manager, you’ll oversee data operations for a wide range of funding streams, providing high-quality reports and dashboards for senior leaders, boards, and stakeholders. This is a strategic role that blends technical expertise with leadership, ensuring data integrity, compliance, and continuous improvement across all projects and programmes.</p>
<p></p>
<p><strong>About the person</strong></p>
<p>We’re seeking a proactive, detail-oriented professional with a strong background in scrupulous data management and governance. Experienced in managing Management Information System and leading teams, you combine analytical skills with strategic thinking to deliver accurate, timely insights. You thrive in collaborative environments, engaging confidently with stakeholders and promoting best practices in data quality and compliance.</p>
<p>We value people who are committed to delivering excellence, who take pride in providing outstanding service, and who champion fairness and equality in everything they do. If you’re passionate about using data to shape impactful investment decisions and improve organisational performance, we’d love to hear from you.</p>
<p><strong>If you think you match the job description, and our values, then click on the link to apply. </strong></p>
<p><strong>Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria. </strong></p>
<p><strong>The information you provide in your application will be used for shortlisting.</strong></p>
<p><strong>1) Extensive experience in successfully managing Management Information Systems and reporting tools</strong></p>
<p><strong>2) Strong analytical and problem-solving skills</strong></p>
<p><strong>3) Effective leadership and team management skills</strong></p>
<p><strong>Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.</strong></p>
<p><strong>Interviews to take place week commencing 9th February 2026</strong></p>
<p></p>
<p><strong>About the organisation</strong></p>
<p>The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.</p>
<p>The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.</p>
<p></p>
<p><strong>Staff benefits </strong></p>
<ul>
<li>- Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>- Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>- Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>- Flexible and hybrid working</li>
<li>- 24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>- Automatic enrolment to our Westfield Health Programme</li>
<li>- Corporate discounts at council-owned gyms</li>
<li>- Bike to Work Scheme</li>
<li>- Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>
<p><strong>Equality, Diversity &amp; Inclusion </strong></p>
<p>We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.</p>
<p>To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.</p>
<p>Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.</p>
<p>Applications that do not include this evidence will not be considered under the guaranteed interview schemes.</p>
<p>The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.</p>
<p><strong>Sponsorship</strong></p>
<p><em>We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit </em><a href="https://www.gov.uk/skilled-worker-visa" target="_blank"><em>https://www.gov.uk/skilled-worker-visa</em></a></p>

Liverpool City Region Combined Authority

Data Systems & Information Manager

<ul></ul>





<p><strong>We are St Helens Borough Council</strong></p><p>Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the children and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put children firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.</p><p>Vacancies have become available for highly motivated individuals who want to play a key part in the delivery of ICT services and support to our customers.</p><p><strong>Roles That Matter</strong></p><p>Working on-site, you will be part of a multi-faceted team, dealing with enquiries from users of a varying technical and professional standing.</p><p>The individuals we’re looking for will have:</p><ul><li>Experience of working within a demanding customer-focused front-line service, ideally within an IT Service Desk environment</li><li>Good written, telephone and face-to-face communication skills</li><li>Ability to work on your own at times and use your initiative and multitask</li><li>Good IT skills and use of IT hardware, software operating systems and packages</li><li>Access to your own vehicle</li><li>Knowledge and understanding of ITIL (Information Technology Infrastructure Library) environments would be an advantage</li></ul><p>It is important that you can cope with a demanding workload, work to tight deadlines, and be able to support other team members with the overall responsibilities of the service in a fast-paced, ever-changing environment. You must be flexible in your approach to work to meet the needs of the service and have a desire to develop and learn further skills.</p><p>The successful candidates would preferably have experience of the preparation, deployment and support of ICT and could be brought in at the Junior grade. However, as the post is career graded, a Trainee appointment would be considered, and appropriate training provided to bring them up to the Junior and Practitioner levels.</p><p>The standard operating hours for this post are 8:00am to 5:15pm Monday to Friday working on a rota basis.<br>However, this post requires the flexibility to cover service demands as and when required e.g. between 8:00am and 6:00pm Monday to Friday.<br></p><p><br></p><p>For any further information about this post, please contact Jennifer Platts via <a href="mailto:jenniferplatts@sthelens.gov.uk" target="_blank">jenniferplatts@sthelens.gov.uk</a></p><p>If you feel you are the right person for the job, and want to make a difference, we would love to hear from you.</p><p><br></p><p><strong>This post is subject to Basic DBS Disclosure.</strong><br></p><p>Full Job Description &amp; Person Specification Documents are included with this advert.</p><p>We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.</p><p><b>Share this vacancy with friends and family via your socials below!</b></p><p>St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.</p><p>St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.<br><br><strong>Equality &amp; Diversity</strong><br>St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a></p><p><br>St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.</p>

St Helens Metropolitan Council

ICT Technical Service Desk Analyst x2

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6598/ED_Statement___Accreditations.pdf" target="_blank">ED_Statement___Accreditations</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6599/Tips_2024.pdf" target="_blank">Tips_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6600/Info_on_Criminal_Records.pdf" target="_blank">Info_on_Criminal_Records</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6604/Web_Development_Officer_JD_2026_-_FINAL.pdf" target="_blank">Web_Development_Officer_JD_2026_-_FINAL</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CVs, an online application form must be submitted.</p>



<p>We’re looking for someone to play a key role in delivering our Customer and Digital Strategy, helping to design, configure, and support the digital platforms and services that underpin how residents and businesses interact with the Council.</p>
<p>This is a hands-on technical role focused on building and improving digital services, workflows, and integrations that make customer journeys simpler, more efficient, and increasingly digital by default.</p>
<p>You’ll work closely with the Digital Customer Journey Lead, Customer Services, IT, and service areas across the Council to configure and support online services, automate processes where possible, and ensure digital solutions meet both user needs and organisational requirements.</p>
<p>A significant part of the role involves configuring and customising CRM and CMS platforms within a low-code environment, including online forms, workflows, and user interfaces, as well as integrating services with back-office systems and payment platforms using APIs and other integration methods.</p>
<p>You’ll also play an important role in supporting major digital platform upgrades and technical releases, working alongside IT teams and external suppliers to ensure systems remain secure, stable, and fit for future development.</p>
<p>This role requires strong problem-solving skills and a technical mindset. You’ll be responsible for diagnosing and resolving day-to-day technical or process issues affecting live digital services, testing and quality-assuring changes, and ensuring issues are resolved effectively.</p>
<p>You’ll have a strong understanding of user-centred design and accessibility, ensuring digital services are intuitive, inclusive, and compliant with accessibility standards, and you’ll be comfortable working collaboratively across teams in a fast-paced environment.</p>
<p>If you enjoy working on digital platforms, overseeing service design and technical problem-solving and want to make a real impact on how our services are delivered, we’d love to hear from you.</p>
<p><strong>Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.</strong></p>
<p><strong>We offer:</strong></p>
<ul>
<li>Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours</li>
<li>Up to 31 days annual leave</li>
<li>Flexible contracts requiring 2–3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire</li>
</ul>
<p><strong>Our Benefits include:</strong></p>
<ul>
<li>Local Government Pension Scheme</li>
<li>Option to buy extra annual leave</li>
<li>Cycle to Work, home tech, and car salary sacrifice schemes</li>
<li>Discounts at major retailers via the Vivup programme</li>
</ul>
<p>We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age.</p>

Web Development Officer

<h4>Job summary</h4><p>The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government.</p><p>Our priorities are to drive a modern digital government, by:</p><ol><li> joining up public sector services</li><li> harnessing the power of AI for the public good</li><li> strengthening and extending our digital and data public infrastructure</li><li> elevating leadership and investing in talent</li><li> funding for outcomes and procuring for growth and innovation</li><li> committing to transparency and driving accountability</li></ol><p>We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.</p><p>We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.</p><p>The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.</p><p>Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need</p><h4>Job description</h4><p>We need your skills to embed transformative technology and effective use of it around the UK Public Sector. In this role you can help central and local government, the NHS, Police, as well as 400+ agencies and other bodies. By enabling the development of strategies, principles, standards and identifying best practice, as well as supporting the adoption and embedding of these into the public sector, you’ll help your 26,000+ digital and data colleagues in these organisations deliver transformational change.</p><p>As a Service Owner you will be a key part of a team that includes Digital and Data technologists and you will need to operate at scale connecting business areas and stakeholders while taking responsibility for governance and budget for the team.</p><br><ul><li>Work with principal technologists to design, develop and implement a digital technology observability strategy for HMG</li><li>Improving priority services - partnering with digital, policy and operational delivery colleagues across government to improve specific services and test new ideas. </li><li>Designing inclusive services - exploring how to make services available work for all users who need them and support those that unable to access them online. </li><li>Local government - extending the digital centre’s expertise and support to local authorities alongside MHCLG and other departments to join up central and local government</li></ul><br><p>What you will do </p><br><p>As a Service Owner, you’ll be accountable for several initiatives, taking a portfolio view and leading multiple multidisciplinary teams. For example: </p><br><ol><li>Take responsibility with the Principal Technologist for an intent and strategy for the field you are aligned to, and gain endorsement across government for this</li><li>Ensure governance over the principles, standards and best practice published by your team and ensure these are life cycle managed</li><li>Lead the team’s agile working practices and come up with innovative ways of delivering your outcomes, including through technology vendors</li><li>Own the budget, successful operation and improvement of the products and services your team provides</li><li>Develop business cases to secure funding and land commercial deals to ensure the operational delivery of your planned products and services, iterating to improve the efficiency of your team’s operations</li><li>Work with senior stakeholders across HMG to develop, implement and maintain collaborative digital working practices, championing the sharing of data for the benefit of the public sector.</li></ol><h4>Person specification</h4><p>This role requires skills including:</p><ul><li>presenting to senior stakeholders, both technical (such as CTOs across Government) and non-technical (including ministers)</li><li>learning should be embedded in the way you approach your working week, and you should be keen to share your learning with those around you</li><li>understanding of design, technology and data principles</li><li>thinking of new and innovative ways of working to achieve the right outcomes while leading your team using agile and lean practices</li><li>experience managing budgets, developing an agile business case and experience working with budgetary constraints</li><li>using User Centred insights to anticipate problems, defending against them at the right time, and understanding how the problem fits into the larger picture</li><li>developing long term plans while taking a discerning and metrics based approach to focussing on what is most important and most relevant</li><li>applying strategic thinking to provide the best service for the end user</li><li>planning for, and implementing, change beyond immediate team, working with stakeholders to instil collaborative working practices and data sharing across the service life cycle that benefits HMG</li></ul><h4>Benefits</h4><p>There are many benefits of working at GDS, including:</p><ul><li>flexible hybrid working with flexi-time and the option to work part-time or condensed hours</li><li>a Civil Service Pension with an average employer contribution of 28.97%</li><li>25 days of annual leave, increasing by a day each year up to a maximum of 30 days</li><li>an extra day off for the King’s birthday</li><li>an in-year bonus scheme to recognise high performance</li><li>career progression and coaching, including a training budget for personal development</li><li>a focus on wellbeing with access to an employee assistance programme</li><li>job satisfaction from making government services easier to use and more inclusive for people across the UK</li><li>advances on pay, including for travel season tickets</li><li>death in service benefits</li><li>cycle to work scheme and facilities</li><li>access to an employee discounts scheme</li><li>10 learning days per year</li><li>volunteering opportunities (5 special leave days per year)</li><li>access to a suite of learning activities through Civil Service learning</li></ul><p><br>Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></p><p><strong>Office attendance</strong><br>The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.<br>DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home). </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>The standard selection process for roles at GDS consists of:</p><ul><li>a simple application screening process - We only ask for a CV and to answer two application questions.</li><li>a 60 minute video interview which will feature a scenario based presentation. Details of which will be shared with invited candidates prior to the interview.</li></ul><p>Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.</p><p>In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is: <strong>Please tell us about a time when you have been accountable for a complex technical delivery that involved multiple organisations? Please answer using the STAR (Situation, Task, Action, Result) format.</strong></p><p>In the Civil Service, we use <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.</p><p>For this role we’ll be assessing you against the following <a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank">Civil Service Behaviours</a>:</p><ul><li>Seeing the Big Picture</li><li>Delivering at Pace</li><li>Working Together</li><li>Managing a Quality Service</li></ul><p>We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the <a href="https://ddat-capability-framework.service.gov.uk/role/service-owner" target="_blank">Service Owner</a> role:</p><ul><li>Adapting to Delivery Methodologies</li><li>Applying User Centred Insights</li><li>Operational Management</li><li>Strategic Ownership</li></ul><p>Want to know more about who Government Digital and Data are? <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdsit.pagetiger.com%2Fbzwfhzv%2F1&amp;data=05%7C02%7CKhaitan.Samji%40dsit.gov.uk%7Cde18d021b40f4f03485208de15fa630f%7Ccbac700502c143ebb497e6492d1b2dd8%7C0%7C0%7C638972362324010808%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=xQkVZHlVGDaYxsy1XM84wV55nJg1h34DK%2Fxh3eAlHXM%3D&amp;reserved=0" target="_blank">Click Here</a></p><p><strong>Recruitment Timeline</strong></p><p>Sift completion: 26/1/26</p><p>Panel interviews: Week commencing 2/2/26</p><p>Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.</p><p>A reserve list will be held for a period of 12 months, from which further appointments can be made.</p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027" target="_blank">Civil Service People Plan</a> and <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">the Civil Service D&amp;I Strategy</a>.</p><br><p><strong>Sponsorship</strong></p><p>DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact <a href="mailto:gds-complaints@dsit.gov.uk" target="_blank">gds-complaints@dsit.gov.uk</a> in the first instance.<br><br>If you are not satisfied with the response you receive you can contact the Civil Service Commission by email: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a> Or in writing: Civil Service Commission, Room G/8 1 Horse Guards Road, London, SW1A 2HQ.<br><br>

Service Owner

Head of Digital Products and Services

Senior Technical Lead

HM Revenue and Customs

Senior Enterprise Architect - Data

Technology Delivery Manager, Migration & Borders Technology Portfolio

Lead Product Manager – ServiceNow

<h4>Job summary</h4><p>The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. </p><p>Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. </p><p>Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. </p><p>Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. </p><p>The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for ‘Best Public Sector Employer’ at the <a href="https://www.womenintechemployerawards.co.uk/shortlist-2024" target="_blank">Women in Tech awards</a> and won the award in 2025! </p><h4>Job description</h4><p>We are looking for a dynamic Application Support Engineer. The service desk will support various applications such as the Atlassian Suite, Zendesk, Google Workspace, Intune and other productivity applications in use across the department. In this role, you’ll not only contribute to the design of the support process of these vital applications, but also ensure their stability, robustness, and resilience to help us keep our digital services running smoothly and efficiently. </p><p><strong>About you </strong></p><p>As an Application Support Engineer, you will work in a dynamic, agile environment, reporting to the Application Support Lead, and working alongside other application engineers and other roles in DDaT, such as Delivery Managers, Business Analysts, DevOps engineers, Architects and Testers. You will be responsible for managing the 1st and 2nd line technical support for various SaaS Applications across the department. </p><p>You’ll look for opportunities to improve process efficiency, identify new available features, make use of automations where possible and work with various teams when onboarding new applications. You’ll also be actively participating in improving the capability of the Application Support team, as well as presenting at Show and Tells to share new features to the team and stakeholders. </p><p><strong>Main responsibilities </strong></p><p>You will be: </p><ul><li>Manage the Application Support service desk to ensure that issues are being resolved in a timely manner within the SLA </li><li>Work with stakeholders to identify new solutions based on upcoming requirements </li><li>Participate in testing and validation of solution designs, using automation where possible </li><li>Organise training sessions for users and junior staff members </li><li>Liaise with SaaS suppliers for any outages and escalations </li></ul><h4>Person specification</h4><p>It is essential that you have: </p><ul><li><strong>Experience supporting tools such as Atlassian, Zendesk, Google Workspace (Lead Criteria)</strong></li><li>Experience on a Service Desk </li><li>Experience in working in agile/rapid application development teams, contributing to solution delivery and decision making throughout the full agile delivery lifecycle</li><li>Experience of recommending and assessing tooling standards to be used for application engineering</li><li>Experience of collaborating with stakeholders to improve application usability and performance</li><li>Problem-solving skills </li></ul><p>It is desirable that you have: </p><ul><li>Experience with Microsoft 365 </li><li>Experience with ServiceNow </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Delivering at Pace</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Technical Understanding</li><li>User focus</li><li>Technical Specialism</li><li>Ownership and Initiative</li><li>Continual Service Improvement</li></ul><h4>Benefits</h4><ul><li>Learning and development tailored to your role</li><li>A flexible, hybrid working environment with options like condensed hours </li><li>A culture encouraging inclusion and diversity </li><li>A Civil Service pension with an average employer contribution of 28.97%</li><li>Annual leave starting at 25 days rising to 30 days with service </li><li>Three paid volunteering days a year </li><li>An employee benefits programme including cycle to work</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of the <a href="https://digitaltrade.blog.gov.uk/2022/10/20/the-civil-service-recruitment-process-explained-part-1/" target="_blank">application process</a> you will be asked to upload a two-page CV and complete a 750 word personal statement outlining how you meet the essential skills and experience listed above. You can use bullet points and subheadings if you prefer. </p><p>Sift will be from week commencing 2/02/2026 </p><p>Interviews will be from week commencing 16/02/2026 </p><p>Please note these dates are indicative and may be subject to change. </p><p>If there is a high volume of applications, we will sift looking at your <strong>first essential criterion only</strong>. You may then be progressed to full sift or straight to interview. </p><p><strong>How we interview </strong></p><p>At the <a href="https://digitaltrade.blog.gov.uk/2020/10/05/what-does-a-good-interview-look-like/" target="_blank">interview stage</a> for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> framework. These are role specific and in line with the <a href="https://ddat-capability-framework.service.gov.uk/" target="_blank">DDaT Capability Framework</a>. </p><p><strong>How we offer </strong></p><p>Offers will be made in merit order based on location preferences. If you pass the bar at interview but are not the highest scoring you will be held on a 12-month reserve list in case a role becomes available. If you are judged a near miss at interview, you may be offered a post at the grade below the one you applied for. </p><p>This role requires <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc" target="_blank">SC clearance</a>. DBT’s requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer will be withdrawn. </p><p>Checks will also be made against: </p><ul><li>departmental or company records (personnel files, staff reports, sick leave reports and security records) </li><li>UK criminal records covering both spent and unspent criminal records </li><li>your credit and financial history with a credit reference agency </li><li>security services record </li><li>location details </li></ul><p><strong>More about us </strong></p><p>This role can only be worked from within the UK, not overseas. If you are based in London, you will receive London weighting. DBT employees are contracted to work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered. </p><p>You can find out more about our office locations, how we calculate salaries, our diversity statement and reasonable adjustments, the Recruitment Principles, the Civil Service code and our complaints procedure in the candidate pack attached to this advert. </p><p>Find out more about life at DBT, our benefits and meet the team by watching our <a href="https://www.youtube.com/watch?v=O2PJ26zIZwk" target="_blank">video</a> or reading <a href="https://digitaltrade.blog.gov.uk/" target="_blank">our blog!</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : DDaT Recruitment</li><li>Email : <a href="mailto:Ddat.recruitment@businessandtrade.gov.uk" target="_blank">Ddat.recruitment@businessandtrade.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Ddat.recruitment@businessandtrade.gov.uk" target="_blank">Ddat.recruitment@businessandtrade.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance <a href="mailto:Resourcing@trade.gov.uk" target="_blank">contact DBT by email at Resourcing@trade.gov.uk.</a> If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="https://civilservicecommission.independent.gov.uk/wp-content/uploads/2019/08/Complaints_Handling_Procedure-AUGUST-2018.docx.pdf”" target="_blank">Civil Service Commission Complaints</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5NTQmdmVyaWZ5PTJiODIwZWZmZDllNzMwZDMwY2Y5YzM3ZTc5N2E1ZGRmJnJlcXNpZz0xNzY4NTM3OTY0LTk0Y2QxNzRhY2Y2OWQ5YzIyMTAxYTc4NTFiMTJkNzkyZTY4NmMyN2E=" target="_blank">DDaT Candidate Pack Opens in new window</a> (pdf, 506kB)

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