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Job Title:&nbsp;Dual Diagnosis Worker
Salary:&nbsp;£29,000&nbsp;
Location and Travel:&nbsp;The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed. &nbsp;
Shift Pattern:&nbsp;12 months Fixed Term Contract -Full time: 37.5 hours per week. Hours to be discussed, you will be based in service.&nbsp;
About the role
We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.
Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:
<ul>
<li>Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.</li>
<li>Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.</li>
<li>Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.</li>
<li>Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.</li>
<li>Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.&nbsp;</li>
</ul>
About you
We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:
<ul>
<li>An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant</li>
<li>Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges</li>
<li>Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.</li>
<li>A commitment to promoting recovery, harm reduction, and active involvement in care planning.</li>
<li>Ability to apply relapse prevention models to promote sustained recovery and harm reduction.</li>
<li>Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.</li>
</ul>
Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>Be part of an organisation which believes good care and support improves lives.</li>
<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>
</ul>
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.&nbsp;
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>.&nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
</blockquote>
Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support

Dual Diagnosis Worker

About the BoroughIn Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.&nbsp;Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We've set out our vision for the future of Sutton in our corporate plan - Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There’s also an extensive road network which provides close and easy access to the M25 and M23.About the Service and TeamAdult Social Care is undergoing a significant transformation to address the rising demand for our services. We're implementing wide-ranging changes to improve care for adults and create positive working environments for our staff. We have new leaders and experienced managers who bring innovative ideas to the service and are driving meaningful changes throughout your service delivery. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career.Mental Health TeamWithin our boroughwide specialist service, there are three social work teams - The Transition Team, The Learning Disability Team, and the Mental Health Team.The Mental Health Team coordinates social care for individuals with complex mental health needs. Alongside delivering the AMHP service, the Mental Health Team also works closely with inpatient services promoting timely discharges for those in psychiatric admissions, coordinates community based support for individuals with social care needs related to their mental health, including S117 aftercare as well as meeting other statutory duties under the Care Act and providing Social Supervision to Conditionally Discharged clients.The AMHP roles are based within our full time dedicated AMHP service working out of Wallington alongside our health colleagues completing Mental Health Act assessments on a daily basis.&nbsp; However, there may be times when additional responsibilities under the Care Act may be required as part of the wider mental health service.&nbsp;&nbsp;About the Role and Our Ideal CandidateAs part of the transformation within the London Borough of Sutton’s Adult Social Care service, we are recruiting Approved Mental Health Practitioner (AMHP) within the Mental Health Team. Reporting to the Team Manager, you'll play a pivotal role in delivering top-quality, responsive care to individuals with mental health needs who require assessment under the Mental Health Act. The objective is to ensure that those in greatest need receive the support they require while safeguarding their rights and ensuring their safety. Your responsibilities will include:&nbsp;<ul><li>Conducting assessments under the Mental Health Act to accurately identify and address individuals' needs.</li><li>Collaborating with individuals, their families, and other professionals to create personalised care plans that foster recovery and well-being.</li></ul>As an AMHP, you advocate for the rights and preferences of the individuals under our care, ensuring their voices are heard and respected throughout the assessment and treatment process. You'll work hand in hand with service users, their families, and multidisciplinary teams to develop comprehensive care plans that address mental health needs and promote recovery and well-being. Given the nature of the role, resilience and the ability to manage stress and emotional demands are essential, as you'll be working with individuals experiencing mental health crises.&nbsp;If you can demonstrate empathy and maintain professionalism at all times, this role offers an opportunity to make a positive and meaningful impact on the lives of those we serve.This role presents an excellent opportunity for experienced and qualified Approved Mental Health Practitioner who are confident in their ability to work with individuals autonomously. Within your application you should demonstrate your skills, expertise and knowledge as well as:&nbsp;<ul><li>Demonstrating detailed knowledge of key legislation including the Mental Health Act, the Care Act 2014, the Mental Capacity Act, and the Human Rights Act.</li><li>Having a comprehensive understanding of the theoretical and legislative framework that underpins the Mental Health Code of Practice.</li><li>Direct experience of working with people experiencing mental health needs, including under the Care Act</li><li>Continued Professional Development within Mental Health Social Work&nbsp;</li><li>In possession of a valid warrant to practise as an AMHP and ensure the ongoing maintenance of this qualification</li><li>Professional Registration with Social Work England&nbsp;</li><li>A full driving licence and use of a vehicle</li></ul>If you are passionate about making a positive impact and possess the skills needed, we encourage you to apply. This role offers a rewarding opportunity to contribute to the well-being of our service users while furthering your professional development in a supportive environment.For more information about the role and/or an informal conversation, view the Role Profile or contact Karen Norton-Lamb, Team Manager at <a href="mailto:Karen.norton-lamb@sutton.gov.uk" target="_blank">Karen.norton-lamb@sutton.gov.uk</a>.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year&nbsp;</li><li>Three volunteering days per year in Sutton</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen <a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a> We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Kingston Upon Thames & Sutton Councils

Approved Mental Health Practitioner

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamWe are looking for hard-working, motivated and enthusiastic people to join our apprenticeship scheme. Regardless of your age, previous experience or qualifications (although you must be at least 16 years of age and not in full-time education), we’re welcoming applications from those that show potential, determination and a drive to succeed. In return we can give you the opportunity to kick-start your career under the management of our skilled and experienced staff, whilst earning, learning and achieving nationally recognised qualifications at the same time.About the Role and Our Ideal CandidateThe shared Highways service of the Royal Borough of Kingston Upon Thames (RBK) and London Borough of Sutton (LBS) is looking for a committed person to join our team as an Apprentice Civil Engineer.This exciting position is over a 5.5 year period and upon completion will attain a BEng(Hons) Civil Engineering and IEng MICE with the Institution of Civil Engineers. The training provider is Kingston University.This course will develop the necessary Knowledge, Skills and Behaviours to a competent Civil Engineer level.The apprentice will undertake 1 day a week study with the remaining 4 days work based at the RBK and LBS.<ul><li>Demonstrate a commitment to studying towards and achieving a full apprenticeship.</li><li>Interest in Highways &amp; Transport schemes.</li><li>Enthusiastic, hard-working with ambition and drive.</li><li>Commitment to learn day-to-day tasks, to be able to prioritise and to work under pressure both individually and as part of a team.</li><li>Good attention to detail and accuracy.</li><li>Commitment to develop good IT skills (including google and microsoft software).</li><li>Ensure tasks are completed within agreed timescales.</li><li>Demonstrate required office attendance and punctuality.</li><li>Attend and participate in team meetings and 1:1 meetings.</li><li>Attend training as required and complete mandatory e-learning.</li><li>Complete required course and qualification for End Point Assessment (EPA).</li></ul>Our Offer to YouHave you ever thought about starting a career in highways and transport?&nbsp; We have a great opportunity for someone to join us as an Apprentice Civil Engineer who will benefit from the vast amount of professional expertise and variety of work we have to offer.No two days are the same in our highways and transport service and with new technology transforming the way we work, you can expect room to grow and develop your skills and opportunities to put your ideas across. With our comprehensive learning and development programme combined with a supportive environment, this is a stepping stone to a successful, enjoyable and rewarding career in highways and transportation.YearActivitiesYear 1 - 2Learn the processes of the design management framework.Undertake site visits to learn and shadow others on scoping schemes, prepare audits and condition surveys.Become familiar with design standards and guidelines (TSRGD, TSM, DMRB &amp; MfS).Produce drawings using software such as AutoCAD, including add-ons AutoTurn, KeySigns &amp; KeyLines.Familiarise with Google workspace including google sheets to undertake calculations.Contribute to preparation of initial cost estimates.Understand the H&amp;S documentation and legislation.Understand the all team processes including permitting TMO, Planned Maintenance and Vehicle Crossovers.Year 3 - 4Assist Engineers in the delivery of full packages of highways and transport schemes.Development of software knowledge of AutoCAD.Prepare packages of design stages (Feasibility, Concept, Prelim &amp; Detailed Design).Undertake research tasks and gather information to inform design decisions.Undertake full site visits to scope schemes and identify hazards.Develop a good understanding of relevant design standards, regulations (e.g., DMRB), and health &amp; safety procedures.Prepare TMOs.Year 5 - 6Undertake design drawings with minimal supervision.Productive in drawing completion for a full detailed design package.Involved in meetings with the C&amp;C teams and Contractor.Able to manage the delivery of small schemes on time according to scope of the brief.Able to refer to standards and guide other junior members of the team.Completion of EPA.In this role a bespoke training package will be available to ensure you become qualified to work as part of our Highways and Transport team, learning different roles within the team which will include Design of a range of highway &amp; transportation schemes, surveys, data analysis, traffic management orders, and planned maintenance. Including conducting site visits, safety reviews and condition surveys. You’ll also be part of our wider Highways and Transport Service and work closely with other teams including Highways operations and Client &amp; Commissioning, who lead on a number of exciting projects.We’ll teach all you need to know about how&nbsp; to succeed in this role, but in return we are looking for someone who has the ability to think creatively, can demonstrate excellent communication skills and who’s eager to learn.In addition we offer a number of staff benefits including 23 days annual leave plus bank holidays, flexible working arrangements, local discounts for shopping, eating out and leisure activities, new modern technology and office working environment, Local Government Pension Scheme, Cyclescheme - enabling you to get a brand new bike and safety equipment for your commute / access to our Pool Bikes Scheme, childcare vouchers, and access to our Zipcar scheme for work use and discounted rates for personal use.Starting Salary is £25,999 and will increase in increments over the 5.5 years. The annual increase will be in line with the London Living wage.We’re extremely proud of our apprenticeship scheme and the achievements of our apprentices, many of whom have secured permanent employment with the Council and continue to excel in their careers.Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role and for our apprenticeship scheme. Please ensure you refer to the requirements outlined in the job profile when completing your application.We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.More information about apprenticeships can be found on the<a href="https://www.apprenticeships.gov.uk/?gclid=EAIaIQobChMI-PTlpJin4AIV1bbACh3m4Qc4EAAYASAAEgLWcvD_BwE" target="_blank">National Apprenticeship website.</a>Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Royal Borough of Kingston Upon Thames

Apprentice Civil Engineer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamYou will be part of the Culture and Heritage team within the Council working within the Library Service.&nbsp; We are in the process of great transformation, breaking down silos, working on an exciting programme making the borough a destination place for culture and heritage.&nbsp;&nbsp;Kingston Library Service is continually transforming.&nbsp; We have updated our frontline services and are now changing the way we engage with Kingston residents, communities and partners.&nbsp; We are actively looking to help engage, enable and empower our communities, working collaboratively with partners.&nbsp; Part of this work is the development of the Community Hubs initiative which you will play an active part in.We have a successful digital offer which goes from strength to strength and is recognised within the wider community.&nbsp; It has been acknowledged that culture is critical to health and wellbeing, the local economy and regeneration projects.We have an extensive activities programme for all ages, which you will play a role in supporting, assisting and promoting.&nbsp;&nbsp;We are always looking at new ways of working, new technologies to help support our customers and give an efficient service.&nbsp;About the Role and Our Ideal Candidate<ul><li>To work alongside colleagues to provide a vibrant, efficient, friendly, customer focused library service putting the customer at the centre of library service activity.</li><li>To work flexibly undertaking routine tasks such as shelving, issuing and discharging library material. Actively promote the use of self-service to customers, assisting customers to use it and answer customer enquiries and support customers with ICT&nbsp;</li><li>To promote and support a range of library activities including reading, learning opportunities, digital and online resources and assist with maintaining a high standard of presentation in the library covering stock, information provision and displays</li><li>To work flexibly across branches and provide cover in other libraries as required</li><li>To calculate relevant charges and fees and handle all form of payments from the public ensuring that income is properly accounted for</li><li>To lead library events and activities including ICT learning and digital inclusion sessions, Book Groups, Baby Rhymetimes, class visits</li><li>To assist with library community engagement events and activities e.g. Neighbourhood Festivals, World Book Night, Summer Reading Challenge, which may involve some evening work and working outside the library building</li></ul>Skills &amp; Qualities<ul><li>Communicate clearly, confidently and appropriately with colleagues and customers using the best methods of communication for the task.</li></ul><ul><li>Demonstrate agility and adaptability in mindset and ways of working, demonstrating innovation and creativity</li></ul>Essential experience<ul><li>Good Communication skills</li><li>Good level of English and Maths</li></ul>&nbsp;Desirable experience<ul><li>Customer Service experience</li></ul>Minimum / essential requirements -&nbsp;<ul><li>Ability to carry and shelf stock at high and low levels and to move furniture when necessary&nbsp;</li><li>Ability to understand, communicate and interact confidently with customers&nbsp;</li><li>Knowledge, experience of using IT equipment and software </li></ul>Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Customer Service Officer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe ASC Commissioning Team is at the heart of delivering better outcomes for Kingston residents. We're not just about ticking boxes; we're about transforming how we support people to live independent and fulfilling lives.This is your chance to:<ul><li>Work on key projects that will transform the way we deliver adult social care services.</li><li>Work collaboratively with system partners to help co-design services that truly meet the needs of our diverse communities, in a challenging financial context.</li><li>Embrace a flexible and supportive environment where your ideas are valued and your contributions make a real impact.</li></ul>As part of the ASC Strategy &amp; Transformation team, you'll be at the forefront of:<ul><li>Developing impactful strategies that ensure high-quality, value-for-money services are available for years to come.</li><li>Exploring new approaches and embedding good practice in social care, from technology-enabled solutions to strength based preventative support.</li><li>Building strong relationships with residents, providers, and other stakeholders to ensure their voices are heard.</li></ul>What we offer:<ul><li>The opportunity to make a real difference to the lives of Kingston residents..</li><li>A challenging and rewarding role with opportunities for professional development.</li><li>A supportive and inclusive working environment, with hybrid working opportunities.</li><li>Competitive salary and benefits package. (see Our Offer To You below)</li></ul> Please refer to the attached structure chart to view the team's structure within the service.About the Role and Our Ideal CandidateWe are seeking passionate Commissioners to join our innovative Strategic Commissioning Team. We are looking for experienced professionals to play a key role in commissioning high-quality, person-centred social care services across the Older People portfolio. The two roles advertised are:<ul><li>Older People &amp; Carers Commissioner - incl commissioning services supporting older people (including day services, information and advice and early help support) and carers&nbsp;</li><li>Integration Commissioner - incl commissioning for home readiness, reablement and equipment services and managing the Better Care Fund</li></ul>In these exciting roles, you will play a crucial part in shaping the future of social care within your designated portfolio. You will be responsible for:<ul><li>Supporting the development and implementation of commissioning strategies aligned with our Whole Lifecycle approach and local health and care priorities.</li><li>Building and maintaining strong relationships with key stakeholders, including providers, community organisations, and service users.</li><li>Supporting the management of budgets and ensuring value for money across commissioned services.</li><li>Monitoring and evaluating service performance &amp; impact and identifying areas for improvement.</li><li>Developing innovative approaches to service delivery and supporting their implementation.</li><li>Working effectively as part of a high-performing team to achieve shared goals.</li></ul>What we're looking for:<ul><li>Proven experience in health or social care, ideally in a public sector / NHS environment, in areas such as commissioning, transformation, project management, or service delivery.</li><li>Strong analytical and problem-solving skills with the ability to analyse data and identify key issues.</li><li>Excellent communication and interpersonal skills with the ability to build and maintain effective relationships.</li><li>A commitment to improving the health and wellbeing of our communities.</li><li>A strong understanding of health and social care needs and the local context</li></ul>Please be clear in your application which role(s) you’d like to be considered for and why.&nbsp;Please contact Julia McDonald, Head of Service for ASC Strategy Transformation and Partnerships (<a href="mailto:julia.mcdonald@kingston.gov.uk" target="_blank">julia.mcdonald@kingston.gov.uk</a>) for an informal conversation about these opportunities.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Adult Social Care Commissioners

About the BoroughJoining us, you get to work for not just one high performing London Borough, but two.Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies.&nbsp;We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver.There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact.You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do.Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan “Ambitious for Sutton”, that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government.Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan “Greener, Fairer, Safer, Together”, that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London.About the Service and TeamThe Shared Finance Service ambition is to add value, inspire success and this role is part of the Shared Finance Service (SFS) team collectively responsible for delivering SFS activities to realise this ambition.&nbsp;The Client Finance Team within the Shared Finance Service comprises of Appointeeship and deputyship functions, and protection of property functions. &nbsp;As the Client Finance Officer you will act as a corporate appointee for welfare benefits for certain vulnerable service users in accordance with Council procedures. Key roles will include working with service users and support workers to ensure that all service users receive their full benefit entitlement and providing training and guidance to staff on welfare benefits and financial procedures. You will work closely with the Care Managers and where appropriate Housing Finance Rent Recovery Teams to ensure that appointees in owned and managed properties do not accrue rent arrears.&nbsp;About the Role and Our Ideal CandidateThe role sits in our Shared Finance Service Hub in Sutton.&nbsp; It is a hybrid role with a requirement to work from the office at least two days a week, with Thursday being a fixed whole team office day. You will be working in a small team of four people currently. The team carries out essential duties of acting as a corporate appointee and/or deputy for vulnerable adults who lack capacity to manage their own finances. You will have your own caseload of clients and also assist in ad hoc project work and take part in team duty rotas as requested by your line manager. You may need to assist social workers or your team members to visit clients/client sites on an ad hoc basis.We are looking for someone with strong welfare benefits knowledge who has experience working in a customer facing environment. You will need to have good communication skills and be a team player. Knowledge of the Care Act, Mental Capacity Act.&nbsp;&nbsp;Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Flexi-time (Please note, this applies to roles at grades 1-9 only)</li><li>Three volunteering days per year in Sutton or Kingston</li><li>Comprehensive learning and development programme</li><li>Local and national discounts for shopping, eating out and leisure activities</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Car parking scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;Additional InformationWe pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen&nbsp;<a href="https://drive.google.com/file/d/1KGMTYxsYV0WkCbJAHTDyEDSVwv5YDX9A/view?usp=sharing" target="_blank">here.</a>&nbsp;We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.<ul></ul>

Client Finance Officer

<ul><li>Reference: NHS713 </li><li>Division: Community Services </li><li>Salary: £38,013.00 - £44,175.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 18 July 2025 </li><li>Interview date:07 August 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Information Technology </li><li>Grade: H - I </li><li>Working hours: 37 per week </li><li>Closing date: 03 August 2025 </li><li>Location: Metcalf Way, Crawley </li><li>Location type: Onsite </li></ul><a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> About the role </h4>It's exciting times in Neighbourhood Services as we move our standard systems of work from paper-based to an electronic system, operated by staff via mobile devices. The new software is being developed and will need testing and embedding into the service, along with ongoing configuration to meet the service needs.This role will be the ‘super user’ and lead officer for the implementation of the new system that will manage programmed maintenance and inspections work, allocate resources, schedule work and design the workflow. &nbsp;The postholder will use the mobile working system to build knowledge through data and metrics. &nbsp;This knowledge will help generate efficiencies in work planning, prioritisation and management of our resources in real-time.The successful candidate will be required to interrogate the data analytics function to produce bespoke and standard performance reports that will inform decision making and provide ongoing monitoring of operational performance and activity costs.Ideally the successful candidate will have:<ul><li>experience of leading and implementing mobile working projects for a front-line service</li><li>strong analytical skills using a broad range of Microsoft IT applications, especially Excel</li><li>effective presentation and communication skills, working with a broad range of people and stakeholders with a range of different abilities</li><li>project and contract management experience</li><li>the ability to compile and present performance management reports</li></ul>This position would suit someone who is:<ul><li>passionate about Crawley and has a keen interest in how front-line services are delivered in Neighbourhood Services</li><li>motivated by improving services, reducing waste, and making savings</li><li>tenacious, flexible and resilient and willing to challenge and be challenged</li></ul>We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.<h4> Additional information </h4>Working hours: 37 hours per week, exact hours to be agreed with the line manager considering the needs of the service and the role. The role will primarily be based at our Metcalf Way depot, with the option to occasionally work from home.Some flexibility on working hours will be required including some evening, weekend and bank holiday working.A full and current UK driving licence will be a requirement of the role.<h4> Employee benefits </h4>We offer a generous employee <a href="/council-information/jobs-and-careers/employee-benefits">benefits package</a>, with a range of discounts, benefits and wellbeing incentives to suit everyone.<h4> Our way of working </h4>Our shared <a href="/council-information/jobs-and-careers/values-and-behaviours">values and behaviours</a> reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.<h4> Safer recruitment </h4>Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.<h4> How to apply </h4>Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email <a href="mailto:justin.roberts@crawley.gov.uk" target="_blank">justin.roberts@crawley.gov.uk</a>, Neighbourhood Services Support Manager or call 01293 438457.<a href="https://my.crawley.gov.uk/service/Job_Application" target="_blank">Apply for this job</a><h4> Related documents </h4><ul><li><a href="/sites/default/files/document_webform_uploads/mobile-systems-and-performance-officer-job-description.pdf"> Mobile Systems and Performance Officer job description (PDF, 172.8 KB) </a></li></ul>





<ul></ul>

Crawley Borough Council

Mobile Systems and Performance Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9864/Support_Coordinator_-_Early_Intervention_and_Prevention_-_JD_PS_July_25.pdf" target="_blank">Support_Coordinator_-_Early_Intervention_and_Prevention_-_JD_PS_July_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9865/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.



<h3>Fixed term contract until 31/03/2026 or secondment opportunity until 31/03/2026 for internal staff</h3>
We have an exciting, fixed-term opportunity for a Support Coordinator within our Early Intervention and Prevention team.&nbsp;
<h3>About you...</h3>
You will play a vital role in helping vulnerable people in Bracknell to stay out of hospital where possible, support them through safe and smooth discharges and empower them to live as independently as they can. You will play a key role in improving the lives of our residents and have a real impact on everything we do. Your voice will be heard, your ideas valued, and you will be trusted to take ownership of your work.
We are looking for someone who has experience of working within a social care or health setting and has knowledge of the Care ACT.&nbsp;
<h3>About the team...</h3>
We are always looking for better ways of helping our residents – how can we make the most of our resources? How can we get people back on their feet? This Support Coordinator role is valuable in making changes in people’s lives, supporting them and the rest of the team you will be working with.
You will be a valued member of our Early Intervention and Prevention team (EIP) - a close, hard working, fast paced and multidisciplinary team.&nbsp; Our team help people stay out of hospital where possible, help them when coming out of hospital if needed, to remain as independent as possible and have the support that they need. The work can be challenging but is very rewarding. You will receive regular supervision, access to training and opportunities to grow and develop in your role. We actively listen to our team, encourage feedback and value suggestions that help us improve the way we deliver services together.&nbsp;
<h3>Key responsibilities...</h3>
<ul>
<li>To provide advice, information, support, and care to vulnerable people in Bracknell.</li>
<li>To work with people to coordinate the identification of their needs and develop support plans to meet those needs, maximising choice, control and independence.</li>
<li>To case manage and support people on the Intermediate Care Service or receiving other short term services through the Early Intervention and Prevention Service.&nbsp;</li>
</ul>
<h3>Our benefits...</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service.</li>
<li>The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.</li>
<li>Hybrid working opportunities to support your wellbeing and work-life balance.&nbsp;</li>
<li>Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>A great office location next to travel links and Bracknell Forest’s thriving town centre.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>Staff dental and health plans.&nbsp;</li>
<li>Discounted leisure centre and gym membership.&nbsp;</li>
<li>Supermarket discount.&nbsp;</li>
</ul>
*(pro rata for part time)
<h3>Our values</h3>
At Bracknell Forest Council our values define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>. We will work with you to support you throughout the process.&nbsp;
<h3>Interview date...</h3>
Interviews will be held in August 2025, exact date to be confirmed.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.&nbsp;
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Eleanor Mulhern
Assistant Community Services Manager
01344 351410
Or
Amy Gates
Community Services Manager, EIP
01344 351479
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying.
We can only accept applications from candidates currently residing in the UK. 
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

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