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<p>Our Border Control Facility on the Sevington site, near junction 10A of the M20 provides the customs and transit checks required for hauliers following Brexit.</p><p>The services at the Border Control Facility are being delivered through functional teams covering 24 hour and 7 day week pattern of operation and we are looking for an officer to manage assigned staff in the service.</p><p>You will have extensive experience in food control as you will be responsible for acting as lead signatory for fishery products and composite goods along with:</p><p>Conducting Official Controls including carrying out checks on imports of products of animal origin and high risk food not of animal origin.<br>Undertaking checks of organic food, illegal unreported and unregulated fishing, animal composites and other relevant controlled goods.<br>Managing assigned staff within the service and take lead responsibility for aspects of Border Control Post work.</p><p>To make an effective contribution to the development and achievement of the Ashford Border BCP health protection and business objectives it is essential that you have MSc, Degree or Diploma in Environmental Health and Certificate of Registration with the Environmental Health Registration Board EHRB (CIEH).</p><p>In addition you will have extensive enforcement experience covering a wide range of food areas including inspection of premises, monitoring and food sampling plus prosecution experience, along with experience in:</p><p>Operational and/or technical lead role within a food related service<br>Managing of people &amp;/or and resources including performance management</p><p>As an employee of Ashford Borough Council you will have the opportunity to work with other environmental health professionals across the organisation to broaden your experience. </p><p><strong>For an informal discussion about this role please contact Karis Valli on 01233 330204. </strong></p><p>Click to view a <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ashford.gov.uk%2Fmedia%2Fadxitemo%2F7039a-7040a-7041a-7042a-principal-port-health-officer-oct-2025.docx&amp;data=05%7C02%7CJudy.janson%40ashford.gov.uk%7C3d54f56ed43648884adc08de0bdaecb0%7C66a338a5cfb74d1e9354d346e02c3a75%7C0%7C0%7C638961232207110285%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=JtIfR1Qpx33Vw4fd%2BAf3Xl3OQacXwD%2FmUWujj0GKVvU%3D&amp;reserved=0" target="_blank">Job Description</a></p><p>We can offer VISA certificates of sponsorship for this role. Please contact <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a> for more information.</p><p><strong>When Applying</strong>: Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><strong>Competitive remuneration package</strong> - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.</p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p><p><strong>When submitting an application form</strong> - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p><ul></ul>

Ashford Borough Council

Principal Port Health Officer

<h4>About the role</h4><h4>Role Summary</h4><p>As a Voids Clearance Driver/labourer you operate a clearance vehicle and undertake a variety of tasks identified in a void property as per a specification produced by the Voids Manager and/or Supervisor, taking ownership of work, operating within Health and Safety guidelines, and remaining within budget and time parameters. </p><p>Working arrangements may be as part of a team or lone working, dependent upon the scope of the works required. Works may include but not limited to, property clearance, redecoration, cleaning and two-man assistance works.</p><h4>Salary:</h4><h4>Hours of Work:</h4><p>42.5</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>TCH Repairs is our in-house Direct Labour Organisation (DLO), working alongside Town &amp; Country Housing to deliver responsive, high-quality maintenance and repair services to our residents. Their skilled team ensures our homes are safe, well-maintained, and meet the standards our customers deserve. By keeping repairs in-house, we’re able to provide a more personal, efficient, and accountable service.</p><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years, we’ve invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area, all working together to build thriving communities and deliver excellent customer service.</p><h4>Meet your Manager</h4><p>Kevin Jacobs, Voids Supervisor</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>•Operating a clearance vehicle, loading and unloading of material<br>•Removing contents from void addresses and tipping this at the waste management site<br>•Performing cleaning duties on a void property, to assist the management team<br>•Recording and submitting accurate data using relevant business systems electronic devices<br>•Affording excellent customer service to client representatives<br>•Arranging purchase of materials required to deliver the works in a planned and efficient manner<br>•Comply with safeguarding policy and H&amp;S standards at all times<br>•Operating within the company’s occupational road risk policies and procedures</p><h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Full UK driving licence </p><h4>Key Skills &amp; Competencies</h4><p>•Previous experience in a similar role - Essential<br>•Social Housing experience - Desirable<br>•Previous experience in Voids or Property repairs/maintenance - Desirable</p><h4>Behaviours</h4><p>•You must possess a high degree of manual dexterity as there will be frequent use of hand tools<br>•You may be required to work at height or uneven ground<br>•You must also be able to work within a confined space, without restriction</p><h4>Why Choose Us</h4><ul><li>We provide a company van for work and a fuel card</li><li>21 days annual leave plus bank holidays and your birthday off (30 days total)</li><li>Pay review every year</li><li>26 weeks full pay maternity leave</li><li>8 weeks full pay paternity leave</li><li>Up to £3,000 colleague referral fee</li><li>Contributory pension scheme with 4% to 10% matched contributions</li><li>Life insurance</li><li>24/7 digital GP service and counselling helpline (including face-to-face sessions)</li><li>Personal accident insurance</li><li>Free annual eye test voucher and contribution towards glasses</li><li>Free annual flu jab</li><li>Two volunteer days per year</li><li>Extensive annual staff wellbeing programme of events</li><li>Career development and vocational training opportunities</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 21 November 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/Alpv6TtL" target="_blank">Apply now</a>





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Town and Country Housing

Voids Clearance Driver/Labourer

<p>Are you passionate about using creativity to support wellbeing in your community? </p><p>Join us at The Amelia Scott, a nationally recognised cultural and community hub, where you’ll be part of a dynamic team delivering innovative, inclusive, and impactful services. We’re proud to be leading the way in creative health, and this exciting new role will help us expand our reach even further. </p><p>About the Role </p><p>As Creative Health Projects Assistant, you’ll support the development and lead the delivery of a two-year project funded by the Health and Wellbeing in Museums Fund. This is a fixed term contract for 2 years. The project focuses on using creative health interventions to support: </p><ul><li>People in housing need – including those entering temporary accommodation or facing housing instability.</li><li>Older people who are recently bereaved – helping to reduce isolation and promote connection.</li></ul><p>You’ll work closely with the Creative Health Projects Officer, Housing and Crematorium teams, and other partners to co-design and deliver engaging, supportive sessions using museum collections and cultural resources. </p><p>What You’ll Be Doing </p><ul><li>Supporting consultation and programme design shaped by participant input.</li><li>Leading safe, welcoming creative sessions that promote wellbeing.</li><li>Building strong relationships with internal teams and external partners.</li><li>Helping develop evaluation tools and contributing to sector-wide learning through a toolkit and events.</li><li>Supporting outreach and promotion to encourage participation.</li></ul><p>What We’re Looking For </p><p>To succeed in this role, you’ll need: </p><ul><li>Experience facilitating groups for adults, ideally in a creative health or wellbeing setting.</li><li>Excellent interpersonal and customer service skills.</li><li>Strong organisational and time management abilities.</li><li>Confidence using Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>A person-centred approach and genuine interest in heritage and culture as tools for wellbeing.</li><li>A-level education or equivalent.</li></ul><p>Desirable: Experience in arts/heritage, co-production, event delivery, museum object handling, or working with vulnerable groups. </p><p>Special Requirements </p><ul><li>A full UK driving licence and access to your own transport.</li><li>Willingness to work nonstandard hours, including weekends.</li><li>Satisfactory enhanced DBS check (funded).</li></ul><p>What We Offer </p><ul><li>A supportive, creative working environment at The Amelia Scott.</li><li>Opportunities for training and professional development.</li><li>Free staff parking.</li><li>Membership of the Local Government Pension Scheme - 19.7% Employer Contribution </li><li>22 days annual leave (Pro rata).</li><li>Eye Care vouchers</li><li>Free Flu jabs </li><li>Employee Assistance Programme for wellbeing support.</li></ul><p>Equal Opportunities &amp; Safeguarding </p><p>Tunbridge Wells Borough Council is committed to equality and welcomes applications from all sections of the community. We are also committed to safeguarding and promoting the welfare of vulnerable adults and expect all staff to share this commitment. </p>





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Tunbridge Wells Borough Council

Creative Health Projects Assistant

<p>Are you an experienced Environmental Health professional looking to take the next step in your career? This is a fantastic opportunity within Tunbridge Wells Borough Council's Environmental Protection team where you will lead on complex, high-profile cases that make a real difference to public health and the environment.</p><p><br></p><h4><strong>About the Role</strong></h4><p>This role is ideal for someone with several years of experience in Environmental Health who is looking to develop a specialism and take on more responsibility. As the lead officer, you will:</p><ul><li>Investigate and resolve complex nuisance complaints under the Environmental Protection Act 1990 and other legislation.</li><li>Lead on issues including: Waste accumulations, bonfires, pest infestations, noise, odour, light, and drainage nuisances, Filthy and verminous premises and contaminated land</li><li>Act as technical lead for contaminated land and the Private Water Supply regime.</li><li>Respond to planning and licensing consultations</li><li>Undertake inspections </li><li>Represent the council in court and at licensing committees.</li><li>Supervise and support junior officers and trainees, deputising for the team leader when required.</li><li>Participate in out-of-hours enforcement and emergency planning operations.</li></ul><h4><strong>What We’re Looking For</strong></h4><ul><li>Degree (BSc or MSc) in Environmental Health</li><li>Extensive experience in environmental protection</li><li>Certificate of Registration with the Environmental Health Officers Registration Board (EHORB)</li><li>Proven ability to represent the council in legal and committee settings.</li><li>Membership of the Chartered Institute of Environmental Health (MCIEH or MCIEH CEnvH), or commitment to obtain</li></ul><p><strong>Special Requirements:</strong></p><ul><li>Full valid driving licence and access to a vehicle</li><li>Willingness to work outside normal office hours</li><li>Physically capable of inspecting a range of premises</li></ul><p><strong>What we offer</strong></p><ul><li>Be part of a committed, hard-working team that’s passionate about making a difference.</li><li>Enjoy 26 days annual leave (rising to 29 after 5 years service).</li><li>LGPS membership with 19.7% employer contribution.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking.</li><li>There is opportunity for hybrid working - This would be discussed in more detail on successful completion of the probation period.</li><li>Personal Development: Invaluable training opportunities for continuing professional development. </li></ul><p><br></p><p><strong>For an informal discussion, contact Lisa Anderson, Environmental Protection Team Leader on 01622 602762</strong></p><p><strong>Equal Opportunities<br>Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.</strong></p><p><strong><br>Safeguarding<br>The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.</strong></p><p><strong><br>Interview dates : 26 November </strong></p>





<ul></ul>

Senior Environmental Health Officer

<h4>About the role</h4><h4>Role Summary</h4><p>To liaise with operational Managers, Supervisors and operatives to ensure compliance with contractual service standards. To efficiently appoint work, supporting operatives to achieve productivity targets. To deliver an effective maintenance service which results in customer satisfaction in line with contractual KPIs/Measures.</p><h4>Salary:</h4><h4>Hours of Work:</h4><p>40</p><h4>Contract:</h4><p>Permanent</p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>TCH Repairs is our in-house Direct Labour Organisation (DLO), working alongside Town &amp; Country Housing to deliver responsive, high-quality maintenance and repair services to our residents. Their skilled team ensures our homes are safe, well-maintained, and meet the standards our customers deserve. By keeping repairs in-house, we’re able to provide a more personal, efficient, and accountable service.</p><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years, we’ve invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area, all working together to build thriving communities and deliver excellent customer service.</p><h4>Meet your Manager</h4><p>I have worked in social housing for 11 years in the repairs department. I started my journey working in the call center, I then moved into planning and progressed into a senior manager. As the senior planner I am responsible for a team of planners who are the pivotal point for the repairs contract. In my spare time I like gardening, reading, and spending time with my family.</p><p>Emily Johnson, Senior Planner</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>• Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and<br>specialist subcontractor resources available and develop and implement robust and effective procedures to<br>achieve contract requirements.<br>• Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided<br>appropriate appointment slots for the type of work and that the appointments are managed geographically to<br>be travel efficient. Promote and maximize 1st time fix<br>• To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and<br>interactive planner and thereafter completed within target timescales leading to delivery of contractual key<br>performance indicators.<br>• Monitor systems to ensure appointments made are kept by the workforce, all system administration including<br>completions, rejected appointments and contractor information and report appointment failings immediately<br>to the manager.<br>• Monitor all workflows and identify follow on works to ensure that they exceed no more than 5% of overall WIP<br>target. Ensure all works are scheduled in a timely manner with the appropriate resource allocated. Report any<br>trends to manager for system review.<br>• Production, monitoring and communication of WIP to include routine and voids works versus target<br>• A clear commitment to a customer-centred service and continuous improvement.<br>• Work with Supervisors and Managers to provide feedback relating to operative conduct, absence,<br>performance including PDA usage formed from daily checks<br>• Coordinate appointments where multiple trades or subcontractors are required to attend<br>• To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to<br>commence pending materials, tests and overall timescales to optimise service delivery and productivity<br>• To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and<br>respond. to queries and complaints from tenants, staff, and residents relating to services and service delivery<br>• Liaise with the client to ensure all relevant databases are up to date.<br>• Assist with the collation of supplies and material information from our approved suppliers and record cost<br>data appropriately.<br>• Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required<br>from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team<br>TCH Repairs (additional training will be provided as required)</p><h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4><h4>Key Skills &amp; Competencies</h4><p>• Previous Planning/Scheduling experience - Essential<br>• Confident using Microsoft excel, word and outlook - Essential<br>• Ability to communicate effectively both verbally and in writing - Essential<br>• Be able to work as a team and independently - Essential<br>• Previous experience in social housing repairs and maintenance - Desirable</p><h4>Behaviours</h4><h4>Why Choose Us</h4><ul><li>24 days annual leave plus bank holidays &amp; your birthday off (33 days total).</li><li>Pay review every year.</li><li>26 weeks full pay maternity leave.</li><li>8 weeks full pay paternity leave.</li><li>Up to £3,000 colleague referral fee.</li><li>Contributory pension scheme with 4% to 10% matched contributions.</li><li>Life Insurance.</li><li>24/7 Digital GP service and counselling helpline (including face to face sessions)</li><li>Free eye test voucher annually and contribution towards glasses.</li><li>Free annual flu jab.</li><li>Two volunteer days per year.</li><li>Extensive annual staff wellbeing programme of events.</li><li>Career development and vocational training opportunities.</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 14 November 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/opW2uuH7" target="_blank">Apply now</a>





<ul></ul>

Customer Services Planner

<h4>About the role</h4><h4>Role Summary</h4><p>As the Supervisor you will lead the team of trades people and sub-contractors in undertaking the required works to the highest possible standard, covering properties across various locations around the Tunbridge Wells area. As the Supervisor, you will motivate, coach and retain our tradespeople and ensure commitment, outstanding workmanship and performance in line with KPI's</p><h4>Salary:</h4><h4>Hours of Work:</h4><p>40</p><h4>Contract:</h4><p>12 months FTC</p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>TCH Repairs is our in-house Direct Labour Organisation (DLO), working alongside Town &amp; Country Housing to deliver responsive, high-quality maintenance and repair services to our residents. Their skilled team ensures our homes are safe, well-maintained, and meet the standards our customers deserve. By keeping repairs in-house, we’re able to provide a more personal, efficient, and accountable service.</p><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years, we’ve invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area, all working together to build thriving communities and deliver excellent customer service.</p><h4>Meet your Manager</h4><p>Jeff Gale, Production Manager</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>• Liaise with all operatives in team and scheduler, deal with issues that arise.<br>• Check and monitor Follow Ons. Approve/decline and ensure process is being followed. Any follow Ons to have materials, attendance and timeframe agreed and next appointment agreed with customer through the scheduler.<br>• Review and monitor No Accesses and ensure process has been followed. Operatives should phone ahead.<br>• Monitor operative diaries for start/finish times, productivity, ensure working hours are fulfilled.<br>• Ensure operatives are using PDAs correctly - Photographs and audit notes are being added and that jobs are completed down in real time as and when done.<br>• Monitor times spent at suppliers and feedback wasted time with schedulers.<br>• Ensure that any materials required have been ordered, assist where necessary.<br>• Review vehicle movements on RAMs/Telematics.<br>• Issue any permits to work as necessary (hot work, ground penetration, electric tool use).<br>• Report any and all accidents within 24hrs.<br>• Ensure support is given to Customer Care team in dealing with complaints/disrepair.<br>• Weekly full review of diary with scheduler and follow up on material orders.<br>• Carry out a minimum of 2 WIP checks per week with operatives.<br>• Carry out pre-inspections/surveys as needed.<br>• Provide feedback from the weekly productivity report.<br>• Ensure all 240v electrical tools are PAT tested and added to register - 110v 3 monthly, cordless battery chargers annually.<br>• Carry out vehicle inspections with all operatives in team.<br>• Carry out access equipment checks and added to register.<br>• Ensure all operatives have the correct PPE available to them as designated by the company.<br>• Ensure all operatives have the correct tools as issued and that condition is checked.<br>• Minimum 10% post inspections on all completed work in the month.<br>• Undertake Tool box Talks, ensuring attendee lists and discussion points are documented and saved accordingly.<br>• Ensure Operatives daily, weekly, monthly tasks are being carried out.<br>• Be initial point of contact for all operatives in your team and their spokesperson.<br>• Deal with investigations if required for operative and complaint issues.<br>• Complete all RTWs on day of return following sickness. Communication to be verbal, not texted.<br>• Manage annual leave requests ensuring that only a minority are off at any one time.<br>• Review and identification of training needs for operatives in team to include specialisms e.g. PASMA, TETRA etc.<br>• Conduct monthly 1-2-1 with them and document key items. Check they are ok and have healthy conversations about mental health..<br>• Manage HR issues through to conclusion.<br>• Provide cover for other supervisors when on annual.<br>• Authorisation of operative expenses.<br>• Build relationships with the schedulers and guide/feedback from the operatives.<br>• Work to understand/develop correct van stock to increase FTF.<br>• Champion Safeguarding as we can support customers by raising concerns to TCH.<br>• Disrepair jobs – follow Do’s and Don’ts.<br>• Compliments and complaints to be fed back immediately to operatives.</p><h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4><h4>Key Skills &amp; Competencies</h4><p>• Excellent communication skills - Essential<br>• Excellent leadership skills - Essential<br>• Excellent dispute resolution skills - Essential<br>• Experience of supervising teams - Essential<br>• Good understanding of building maintenance - Essential<br>• IT Literate - Essential</p><p>• Social Housing experience - Desirable<br>• City and Guilds to appropriate level - Desirable<br>• Experience of PDA's use - Desirable<br>• 'Can do' attitude - Desirable<br>• Proactive - Desirable<br>• Professional approach with high standards - Desirable</p><h4>Behaviours</h4><h4>Why Choose Us</h4><ul><li>24 days annual leave plus bank holidays &amp; your birthday off (33 days total).</li><li>Pay review every year.</li><li>26 weeks full pay maternity leave.</li><li>8 weeks full pay paternity leave.</li><li>Up to £3,000 colleague referral fee.</li><li>Contributory pension scheme with 4% to 10% matched contributions.</li><li>Life Insurance.</li><li>24/7 Digital GP service and counselling helpline (including face to face sessions)</li><li>Free eye test voucher annually and contribution towards glasses.</li><li>Free annual flu jab.</li><li>Two volunteer days per year.</li><li>Extensive annual staff wellbeing programme of events.</li><li>Career development and vocational training opportunities.</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 21 November 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/lSgKwxdP" target="_blank">Apply now</a>





<ul></ul>

Repairs Supervisor – FTC 12 months

<h4>About the role</h4><h4>Role Summary</h4><p>As an Electrician you will be responsible for carrying out all aspects of maintenance and repairs on all electrical engineering services as required, ensuring all work is undertaken to a high standard with the minimum of<br>Supervision. You will take ownership of work, aiming for 'First time Fix' on all jobs whilst remaining within budget and time parameters.</p><p>An Electrician also operates within company Health and Safety guidelines and remain up to date with technical and legal requirements of your skill areas.</p><h4>Salary:</h4><h4>Hours of Work:</h4><p>42.5</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>TCH Repairs is our in-house Direct Labour Organisation (DLO), working alongside Town &amp; Country Housing to deliver responsive, high-quality maintenance and repair services to our residents. Their skilled team ensures our homes are safe, well-maintained, and meet the standards our customers deserve. By keeping repairs in-house, we’re able to provide a more personal, efficient, and accountable service.</p><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years, we’ve invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area, all working together to build thriving communities and deliver excellent customer service.</p><h4>Meet your Manager</h4><p>"Passionate and driven NICEIC Qualified Supervisor (QS) for Town and Country Housing Repairs.</p><p>I’m a qualified and experienced electrician with over 20 years of experience in the social housing sector. C&amp;G NVQ level 3, 18th edition, 2391 test and inspection, 2392, 2921, SMSTS, SSSTS, SEATS, IOSH I am responsible for overseeing electrical work to ensure it meets regulatory standards. My duties include inspecting installations, verifying that all work is correctly documented and certified, assessing the competence of other electricians, and ensuring compliance with British Standards, Building Regulations, and other relevant codes. Over 10 years of supervisory experience and a strong knowledge of inspection and testing procedures.</p><p>Outside of work, I am a father to 3 amazing daughters, and as you can imagine keeps me very busy. </p><p>Working at Town and Country Housing repairs allows me to have a great work-life balance.</p><p>In my spare time, my main interest is fitness and bodybuilding. I have been training for the last 15 years and love nothing more than getting lost in the gym in my free evenings and weekends."</p><p>Jonathan Owen, M &amp; E Supervisor</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>•Installing, servicing and maintaining electrical systems and appliances in accordance with the current Edition of The IET Wiring Regulations<br>•Installation, repair, inspect &amp; test electrical installations and have the ability to fill in correctly, the appropriate Electrical Certificate or Electrical Condition Report<br>•Carry out EICRs and remedial upgrades to void properties, carry out day to day repairs.<br>•Completing reactive maintenance work as per the specification;<br>•Advising Supervisor in a timely manner when other trades are required<br>•Working in partnership with other operatives to complete projects.<br>•Completing daily work sheets detailing work undertaken and materials used after each job undertaken<br>•Recording and submitting accurate timesheets corresponding with booking sheets,<br>•Working in a timely and productive manner to complete projects.<br>•Affording excellent customer service to client representatives<br>•Arranging purchase of materials required to deliver the works in a planned and efficient manner.<br>•Comply with TCHR safeguarding policy and H&amp;S standards at all times </p><h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•C&amp;G 2360 Part 1 &amp; 2 Electrotechnical Competences plus the NVQ Certificate with 2356 with Technical Certs L2&amp;3 plus the NVQ 3 Certificate or NVQ 3 2356 certificate - Essential<br>•C&amp;G 18th Edition Certificate - Essential<br>•C&amp;G 2391 - Essential<br>•Full UK Driving License - Essential<br>•Unvented Hot Water Certificate Water Regulations Certificate Part P - Desirable<br>•JIPB H&amp;S Test Certificate with Current JIBP card - Desirable<br>•Testing &amp; Inspecting Certificate C&amp;G 2377 - Desirable<br>•PAT Certificate - Desirable</p><h4>Key Skills &amp; Competencies</h4><h4>Behaviours</h4><h4>Why Choose Us</h4><ul><li>We provide a company van for work and a fuel card</li><li>21 days annual leave plus bank holidays and your birthday off (30 days total)</li><li>Pay review every year</li><li>26 weeks full pay maternity leave</li><li>8 weeks full pay paternity leave</li><li>Up to £3,000 colleague referral fee</li><li>Contributory pension scheme with 4% to 10% matched contributions</li><li>Life insurance</li><li>24/7 digital GP service and counselling helpline (including face-to-face sessions)</li><li>Personal accident insurance</li><li>Free annual eye test voucher and contribution towards glasses</li><li>Free annual flu jab</li><li>Two volunteer days per year</li><li>Extensive annual staff wellbeing programme of events</li><li>Career development and vocational training opportunities</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 14 November 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/HPElTVRP" target="_blank">Apply now</a>





<ul></ul>

Electrician

<h4>Apprenticeships and careers: grow your future with TCH </h4>29 October 2025<h4>Related Posts</h4><p>Whether you’re looking for work experience or are interested in an apprenticeship, Town &amp; Country Housing is the perfect place to start your career in housing. </p><p>Check out this video with Billy, one of our Customer Service Advisor Apprentices, to find out more about his experience of joining TCH as an apprentice. </p><p>And if you’re already a housing professional, or have transferable skills that could help you become one, we’d love to hear from you. </p><p>Find out more about what it’s like to work t at TCH and browse current vacancies on our <a href="https://tch.org.uk/jobs-and-careers/" target="_blank">jobs and careers page</a>. </p>Posted in <a href="https://tch.org.uk/category/apprenticeship/" target="_blank">Apprenticeship</a>, <a href="https://tch.org.uk/category/latest-news/" target="_blank">Latest News</a><h4>Related Posts</h4><h4><a href="https://tch.org.uk/2025/10/31/national-involvement-week-2025-lets-get-involved/" target="_blank">National Involvement Week 2025: Let’s get involved!</a></h4>31 October 2025<h4><a href="https://tch.org.uk/2025/10/29/free-childcare-hours-are-expanding-from-september-2025/" target="_blank">Free childcare hours are expanding from September 2025</a></h4>29 October 2025<h4><a href="https://tch.org.uk/2025/10/29/awaabs-law-what-it-means-for-you/" target="_blank">Awaab’s Law: what it means for you</a></h4>29 October 2025<h4><a href="https://tch.org.uk/2025/10/03/rent-card-issues/" target="_blank">Rent card issues</a></h4>3 October 2025<h4><a href="https://tch.org.uk/2025/10/15/are-your-personal-belongings-covered/" target="_blank">Are your personal belongings covered?</a></h4>15 October 2025





<ul></ul>

Apprenticeships and careers: grow your future with TCH 

<h4>About the role</h4><h4>Role Summary</h4><p>To deliver high quality business administration support to the corporate business which will be wide-ranging, including:</p><ul><li>General Administration</li><li>Diary management</li><li>Point of contact for external stakeholders</li></ul><h4>Salary:</h4><p>£39,264</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I’ve been with TCH for 25 years, with 16 in the role of Property and Development Director and the last 2 as Managing Director. This is an exciting time for TCH and I’m looking for someone who can work with me to achieve our Corporate Strategy ambitions by, providing better services for our residents, being better together with our colleagues and better homes and places."</p><p>Colin Lissenden</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li>To put in place and maintain systems that ensure the Managing Director’s office is effective and runs smoothly.</li><li>To run the Managing Director’s diary and arrange for conference bookings and travel as necessary.</li><li>Manage all diary commitments to maximise effectiveness, ensuring the MD is properly briefed for meetings.</li><li>To act as the ambassador for the MD and be able to liaise professionally with staff, Board Members and external parties.</li><li>Anticipate the MD’s needs e.g. preparing to enable them to make the best use of their time.</li><li>To be able to always maintain confidentiality and a professional manner.</li><li>To work with the MD in producing high quality presentations for the Board, internal use, and outside organisations.</li><li>To proactively draft correspondence for the approval of the MD.</li><li>To log and co-ordinate MP constituent enquiry responses on behalf of the MD.</li><li>To manage internal/external complaints, drafting responses on behalf of the MD.</li><li>To arrange management meetings to include the co-ordination of agendas. The current standard meetings are:</li><ul><li>Executive Management Meetings</li><li>Major Projects Group</li><li>Leadership Meetings</li></ul><li>Produce high quality minutes, and professionally presented documents using a range of packages and in line with corporate standards.</li><li>To co-ordinate the agenda for Staff Briefings and ensure they run smoothly and are recorded.</li><li>To organise internal and corporate events as requested.</li><li>To work with the MD to ensure Board reports are of a high standard and meet deadlines.</li><li>To carry out research as requested.</li><li>Maintain efficient, accessible filing systems, processing invoices for payment.</li><li>To monitor budgets, informing the MD of potential over/under spends.</li></ul><p>This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.</p><h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li>Qualification at a degree level or a relevant professional qualification - Essential</li></ul><h4>Key Skills &amp; Competencies</h4><ul><li>A proven record of experience of providing PA service in Housing environment - Essential</li><li>Experience of providing excellent internal and external customer service working in a diverse office environment - Essential</li><li>Evidenced high standards in written work and communication - Essential</li><li>Ability to recognise, understand and support the needs of a busy Executive Director and corporate requirements of a business and able to adapt communication styles appropriately - Essential</li><li>Intermediate level IT skills in Word, Excel and Outlook - Essential</li><li>Able to attend evening meetings if necessary - Essential</li><li>Flexible and positive when dealing with conflicting priorities - Essential</li><li>Ability to produce quality PowerPoint presentations - Desirable</li></ul><h4>Behaviours</h4><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Wednesday, 12 November 2025</p><h4>Interview Date:</h4><p>Friday, 14 November 2025</p><a href="https://prteam.typeform.com/to/EQ5fQZVn" target="_blank">Apply now</a>





<ul></ul>

Personal Assistant

<p><strong>Join our Team as a Procurement and Contract Management Support Officer</strong></p><p>Are you looking to build your career in procurement and contract management within a supportive and dynamic team? We are seeking a motivated and detail-oriented individual to play a vital role in delivering expert procurement and contract advice across the Council. You will also be required to provide support on the high profile PFI contract that delivers housing services and repairs to Stanhope council tenants.</p><p>About the Role: As a Procurement and Contract Management Support Officer, you will:</p><p>Assist in preparing tender documents<br>Support tender evaluation and communicate results to bidders in line with the Procurement Act 2023.<br>Maintain the Contracts Register, ensuring compliance with the Transparency Act 2015.<br>Help prepare spend analysis data and monitor procurement spend<br>Provide administrative and technical support to Contract Officers, including work on the PFI Contract.<br>Be the first point of contact for the team, handling enquiries professionally via phone, email, and in person.<br>Provide administration support to the Team, organising and supporting meetings, including preparing agendas, briefing papers, and minutes.<br>Update the Procurement and Contracts Section’s online resources.</p><p>About You: We’re looking for someone who is:<br>Organised, proactive, and able to manage a varied workload.<br>Skilled in communication, both written and verbal.<br>Experienced in providing administrative support, ideally within local government or a similar environment.<br>Understanding of contracts and the requirements to monitor performance and delivery<br>Meticulous with attention to detail and achieving deadlines<br>IT literate, with strong skills in MS Office (especially Outlook, Word nd Excel).<br>Committed to delivering excellent customer service and continuous improvement.</p><p>Why Join Us? <br>You’ll be part of a friendly, professional team, making a real difference to the Council’s procurement and contract management activities. You’ll have opportunities for development and to contribute to key projects that support the Council’s goals.</p><p> Apply today and help shape the future of procurement and contract management at Ashford Borough Council!</p><p>For an informal discussion about the role please contact Caroline Roberts, Procurement and Contract Manager on 01233 330605</p><p> Click to view a <a href="https://www.ashford.gov.uk/media/3lpaufvu/procurement-and-contract-management-support-officer-doc-final-23-10-2025.doc" target="_blank">Job Description</a></p><p>When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><strong>Hybrid Working</strong> - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. <strong>Competitive remuneration package</strong> - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.</p><p>With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.</p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p>





<ul></ul>

Procurement and Contract Management Support Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9225/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9226/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/9229/JDPS_Home_Visiting_Officer.docx" target="_blank">JDPS_Home_Visiting_Officer</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CVs submitted without a fully completed online application form.</p>



<p><strong>Housing Home Visiting Officer</strong></p>
<p><strong>Location: </strong>Muriel Matters House, Hastings (hybrid working available)</p>
<p><strong>Salary: </strong>£27,254 – £31,022 (Grade 8)</p>
<p><strong>Contract: </strong>Indefinite, full-time (37 hours)</p>
<p></p>
<p><strong>The Role:</strong></p>
<p>As a Housing Home Visiting Officer, you’ll deliver a vital service that prevents homelessness before it happens. Working closely with residents, families, and partner organisations, you’ll carry out home visits, assess housing needs, mediate with relatives and landlords, and help people access safe and sustainable housing options.</p>
<p>This is a varied and rewarding role where no two days are the same. You’ll have the autonomy to make a real impact while being supported by a collaborative and experienced housing team.</p>
<p><strong>Key Responsibilities: </strong></p>
<ul>
<li>Conduct home visits to households at risk of homelessness.</li>
<li>Assess the suitability of current living arrangements and explore options to prevent homelessness.</li>
<li>Work with families, friends, landlords, and agencies to resolve housing disputes and delay or prevent evictions.</li>
<li>Support people to access housing options, including private renting and social housing.</li>
<li>Maintain clear case records and liaise with internal teams to support homelessness assessments.</li>
<li>Actively promote housing solutions and alternatives to temporary accommodation or bed and breakfast placements.</li>
<li>Monitor cases and conduct follow-up visits to ensure positive outcomes are sustained.</li>
</ul>
<p><strong>About You:</strong></p>
<p>Qualifications</p>
<ul>
<li>GCSE English (Grade 9–4 / A–C) or equivalent.</li>
</ul>
<p>Experience</p>
<ul>
<li>Significant experience in a housing-related support role, or at least two years in an advisory role working directly with customers.</li>
</ul>
<p>Knowledge</p>
<ul>
<li>Understanding of the causes of homelessness and ways to prevent it.</li>
</ul>
<p>Skills &amp; Abilities</p>
<ul>
<li>Excellent communication, negotiation, and problem-solving skills.</li>
<li>Ability to work independently, manage a varied caseload, and remain calm under pressure.</li>
<li>Confident using Microsoft Office and maintaining accurate case records.</li>
</ul>
<p>Other Requirements</p>
<ul>
<li>Full clean driving licence and access to a vehicle.</li>
<li>Ability to travel across the borough for home visits.</li>
</ul>
<p><strong>Why join us:</strong></p>
<p>From Hastings Castle’s cliff-top views to the Old Town’s independent shops and cafés, Hastings is a brilliant place to build your career. Our offices are on the seafront within walking distance of Hastings Station (direct to London and Brighton). We’re committed to the town’s social, economic, cultural and environmental regeneration, and to a culture of equality, diversity and inclusion where people can be themselves and thrive. We support healthy work/life balance and hybrid working.</p>
<p><strong>Benefits include:</strong></p>
<ul>
<li>Local Government Pension Scheme (employee contribution rate for this salary band currently 6.5%).</li>
<li>27 days’ annual leave (rising with service) plus bank holidays; Christmas closure (retain up to 4 days).</li>
<li>Flexible working and supported hybrid arrangements (role-dependent).</li>
<li>Employee Assistance Programme, e-learning hub, mental health first aiders, lifestyle discounts, Cycle to Work, staff parking scheme, free eye tests, and more.</li>
</ul>
<p><strong>Additional Information:</strong></p>
<p>For more information, please see the candidate job pack on our website.</p>
<p><strong>How to apply:</strong></p>
<p>If you’re ready to make an impact in a values-driven council and a vibrant coastal borough, we’d love to hear from you. Apply on Jobs Go Public to join Hastings Borough Council as our next Housing Home Visiting Officer.</p>
<p>We welcome applications from all sections of the community and are an equal opportunities employer.</p>

Housing Home Visiting Officer

<h4>About the role</h4><h4>Role Summary</h4><p>To work as part of the Housing Options Team, providing administrative assistance and support to ensure the effective and efficient allocation of housing resources in accordance with customer needs and relevant policy and procedure.</p><h4>Salary:</h4><p>£27,900</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 Month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>“I joined TCH in 1998 and have worked in various roles within the Housing Options team before becoming Housing Options Manager. </p><p>Working in conjunction with so many teams and fantastic people across the business makes TCH a great place to work. Which must be why I stayed so long! </p><p>Outside of work I enjoy yoga, music, TV, and a good book (but not all at the same time!)“</p><p>Debbie Green - Housing Options Manager </p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Co-ordinate the issuing of and assist residents or their representatives to complete Notice to End Tenancy forms; ensuring the relevant notice period is adhered to. </li><li> Provide guidance to Customer Service Advisors on end of tenancy processes and issues. </li><li> Ensure that the relevant Housing Options Officer, Neighbourhood Housing Manager, and Income Manager are aware that Notice to End Tenancy has been given. </li><li> Request pre-void inspections and timescale for completion or issue pre-void information pack as appropriate. </li><li> Load properties on relevant Housing Management System. Tenant Termination and Lettings (TTL) management system for finance to assess re-let rent. </li><li> Ensure all due to be void properties are recorded on the relevant systems. </li><li> Ensure arrangements are in place for prompt return of keys by liaising with outgoing tenant, next of kin or other representative and other TCH teams as required. </li><li> Ensure returned keys are recorded and distributed to Contractors promptly to minimise void turn-around times. </li><li> Terminate rent accounts on relevant Housing Management System on receipt of keys from tenants. </li><li> Manage the list of void properties due to be void, in void works and ready to let (but not re-let) and ensure status is regularly updated. </li><li> Produce regular and ad hoc reports as required to include void and due to be void properties for the weekly void meeting, temporarily unavailable, out of management and long-term void reports for the Asset Management Group meeting. </li><li> Attending the voids meeting with the Housing Options Manager and co-ordinating through systems and issuing update to the Housing Options Officers, Tenancy Management, Support Officers, and all other relevant parties. </li><li> Liaise with Contractors to ensure TCH are provided with the necessary certification to be able to relet properties; co-ordinate and manage return of keys, issue of paint packs and gas and electrical safety certificates. </li><li> Assist with general telephone enquiries from customers and colleagues related to voids and allocations processes, ensuring a prompt informed response to queries. </li><li> Collate and raise purchase orders on the computerised invoice system for Decoration Packs to be issued to new tenants. </li><li> Inform Decoration Pack providers of changes to authorised personnel and maintain an adequate supply of paint pack literature. </li><li> Maintain details of paint packs issued and liaise with finance to ensure the monthly Decoration invoice is verified, approved and goods receipted, to enable payment to be made promptly. </li><li> Use computerised invoice system to code and approve invoices (including heating, lighting, and council tax) for void properties. </li><li> Apply for class B council tax exemptions where relevant and applicable. </li><li> Manage British Gas portal input when properties become vacant, during the void period and when properties are let. </li><li> Assist the Housing Options Manager to provide feedback on properties that are long term voids for the monthly KPI reports. </li><li> Be responsible for ensuring void management systems are set up and maintained and ensure that end of tenancy and void scanning is kept up to date. </li><li> Issue ‘due to be void’ lists to Voids Contractors, Neighbourhood Housing Managers, Income Managers and Housing Options Team. </li><li> Contribute to the review and development of effective voids management systems and procedures. </li><li> Develop good relations and consult with voids contractors and asset management, to ensure smooth management of the void administration process to keep void times to a minimum. </li></ul><h4>General</h4><ul><li> To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> This role may involve visiting other offices and stock and you may be required to have your own car and full driving licence. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Maths and English GCSEs or equivalent skills/experience. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Working in a customer facing environment with demonstrable customer care skills. </li><li> Providing housing related advice and information (Desirable). </li><li> Processing and recording information accurately in a clear and concise way. </li><li> Ability to store and retrieve data and competent use of Microsoft Office. </li><li> Use of Touchpoint and SharePoint and specialist housing systems e.g. Genero (Desirable). </li><li> Understanding and sensitivity to confidentiality and data protection. </li></ul><h4>Behaviours</h4><ul><li> Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. </li><li> Communication - Able to communicate effectively, clearly and sensitively, verbally and in writing with people having a broad range of roles and capabilities. </li><li> Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. </li><li> Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. </li><li> Relationship Management - The ability to interact and build productive relationships internally and externally. </li><li> Resilience - Demonstrates resilience in pressured and stressful situations. </li><li> Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Wednesday, 12 November 2025</p><h4>Interview Date:</h4><p>Wednesday, 19 November 2025</p><a href="https://prteam.typeform.com/to/lZYXEahr" target="_blank">Apply now</a>





<ul></ul>

Housing Options Administrator

<h4>About the role</h4><h4>Role Summary</h4><p>To be the first point of contact with our customers, ensuring customer satisfaction in line with our service strategy, working as part of a team to provide a comprehensive customer experience.</p><h4>Salary:</h4><p>£26,817</p><h4>Hours of Work:</h4><p>35 per week</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>I have been with TCH 15 years, and the colleagues I work with have made it such a great place to work. I really love what we do for our residents and enjoy being part of the Customer Services Team. </p><p>In Customer Services we are the front-line team taking the initial calls and enquiries from residents, regarding everything from ASB to Repairs. Every call is different, and the team have incredible knowledge on many different topics. It is so rewarding working with such great colleagues and seeing the ways in which we can help our residents. </p><p>Emma Browning, Customer Services Team Leader</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>•Ensure effective customer contact is achieved within set timescales, and in line with policy and procedure, using all communication platforms, including taking telephone calls and responding to e-mails/webchats.<br>•Respond to online customers general/ repairs enquiries and provide standard written responses in line with guidance.<br>•Taking customer repairs calls, diagnosing issues &amp; booking repairs appointments.<br>•To maintain accurate and timely record keeping.<br>•Participate in training, following identification of needs through a training needs analysis.<br>•Take an active role in the implementation of new customer service initiatives.<br>•Participate in projects and working groups at the request of the Customer Services Manager.<br>•Assist the Customer Services Manager in the implementation of policies and processes aligned with a good customer experience, with a view to improving performance by listening to and acting on customer feedback.<br>•Assist with the creation and review of processes for the customer services team and ensure processes are adhered to.<br>•Ensure full business continuity is achieved by providing cover for the operation where necessary, this may include working in any of our offices from time to time.<br>•Apply professional curiosity to help identify if residents' have circumstances which may make them potentially vulnerability and if they have additional support needs; signpost to internal and/ or external support services.<br>•Promote resident engagement opportunities and capture resident feedback to support our resident engagement objectives, with a view to continuous improvement.<br>•Effectively liaise with other departments/staff/outside agencies as appropriate.<br>•Provide day to day facilities cover as needed. </p><h4>General</h4><p>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.<br>•Recognise, respect, and promote the different roles and diversity of individuals.<br>•To actively contribute towards the key performance indicators and professional standards.<br>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.<br>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.<br>•To participate in training, attend other meetings, and staff events as required.<br>•Be an effective member of your team, presenting a positive impression of your section and the Group.<br>•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.<br>•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.<br>•Maintain awareness of budget requirements and value for money while delivering your role.<br>•Consider and highlight any risk to the organisation or individuals whilst delivering your role.<br>•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.<br>•This role may involve visiting other offices from time to time </p><p>This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected.</p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•GCSE or equivalent education - Essential<br>•Willingness to work towards and appropriate CIH qualification - Essential </p><h4>Key Skills &amp; Competencies</h4><p>•Office administration experience - Essential<br>•Customer service experience - Essential<br>•Microsoft Office experience - Essential<br>•Knowledge of housing policy and procedure, including diversity, equality and inclusion, and an understanding of housing associations - Desirable</p><h4>Behaviours</h4><p>•Calm, confident, and approachable manner - Essential<br>•Excellent communication skills, face to face, in writing and via telephone - Essential<br>•Ability to think and act quickly in a pressurised environment - Essential<br>•Proven ability to negotiate outcomes and solve problems - Essential<br>•Experience of using own initiative to implement and improve work systems - Essential<br>•Ability to prepare and interpret numerical data and to explain to others - Essential<br>•Proven ability to plan and manage own workload - Essential<br>•Ability to work well as part of a team - Essential<br>•Desire to provide excellent customer service - Essential<br>•Resilience when dealing when difficult situations - Essential</p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Wednesday, 5 November 2025</p><h4>Interview Date:</h4><p>Monday, 10 November 2025</p><a href="https://prteam.typeform.com/to/WwhwQcVi" target="_blank">Apply now</a>





<ul></ul>

Customer Service Advisor

<h4>About the role</h4><h4>Role Summary</h4><p>Housing Support Worker </p><p>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. The post holders principal responsibilities are as follows:<br>(i)To respond to emergency calls from tenants, responding in accordance with agreed procedures;<br>(ii)To support individual tenants and leaseholders to sustain their tenancies/leases with the Society<br>(iii)To ensure the scheme is safe and action any required emergency repairs and log any other<br>(iv)To complete administrative tasks as directed by the Housing Officer </p><p>The post holder will ensure they understand and consistently implement the Society’s Policies and Procedures making any recommendations for changes </p><p>We have extra care schemes in the following areas:</p><p>Lawson House (Larkfield)<br>Watling Court (Gravesend)<br>Meadow View Court (Wateringbury)<br>Rosewell House (Tonbridge)</p><p>If you are interested in one or more schemes, then please state this in your application. We may not be recruiting in your preferred scheme at the moment but we will be in touch to advise when something is available. </p><h4>Salary:</h4><p>£12.75ph</p><h4>Hours of Work:</h4><p>Flexible</p><h4>Contract:</h4><p>Bank, fixed term contract and permanent (Depending on what is available)</p><h4>Probation Period:</h4><p>6 Months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><p>1. 24 hour ‘emergency’ Wellbeing Service </p><p>1.1 The post holder will respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures.</p><p>1.2 The post holder will work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require to enable them to sustain their tenancies.</p><p>1.3 Priority MUST be given to emergency calls at all times and all emergency calls must recorded. </p><p>2. Tenancy Support<br>2.1 The post holder will provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers.</p><p>2.2 The post holder will ensure that appropriate records are maintained relating to services provided. </p><p>3. Scheme Safety and Repairs </p><p>3.1 The post holder will make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free. </p><p>3.2 The post holder will take appropriate action in the event of fire or other emergency in accordance with agreed policies and procedures </p><p>3.3 The post holder will arrange emergency repairs where appropriate to do so in accordance with current policy and procedure, logging those repairs which are not considered an emergency for future action. </p><p>4. Other Duties </p><p>4.1 The post holder will carry out other administrative tasks as directed by the Housing Officer </p><p>No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder.</p><h4>General</h4><p>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.<br>•Recognise, respect, and promote the different roles and diversity of individuals.<br>•To actively contribute towards the key performance indicators and professional standards.<br>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.<br>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.<br>•To participate in training, attend other meetings, and staff events as required.<br>•Be an effective member of your team, presenting a positive impression of your section and the Group.<br>•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.<br>•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.<br>•Maintain awareness of budget requirements and value for money while delivering your role.<br>•Consider and highlight any risk to the organisation or individuals whilst delivering your role.<br>•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.</p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Demonstrate evidence of competence to undertake the post<br>•Housing management (or similar) experience in the voluntary, public or private sectors<br>•Willing to undertake training<br>•Efficient and effective administrative skills.<br>•To demonstrate honesty, trustworthiness, reliability and respectfulness.<br>•Enhanced Disclosure from the Disclosure and Barring Service.<br>•Application of H&amp;S practices<br>•Health and Safety risk assessment</p><h4>Key Skills &amp; Competencies</h4><p>•Ability to manage and work within a small budget<br>•Use of IT to facilitate and support improvements to services, good communications and useful Management Information</p><h4>Behaviours</h4><p>•Ability to lead and motivate<br>•Manage conflict<br>•Demonstrate awareness of different values, cultures and needs amongst tenants , staff and communities<br>•Recognise and work to meet where possible the diverse and unique needs of each tenant<br>•Strong commitment to non-discriminatory housing services<br>•Ability to have ideas accepted even in the face of initial opposition<br>•Negotiate effectively,<br>•Good communication skills - both written and verbal<br>•Ability to communicate effectively at all levels within and external of the Society using appropriate styles with different groups, e.g. staff, tenants, relatives<br>•Commitment to providing excellence in Housing Services<br>•Think ahead and plan<br>•Demonstrate a positive attitude towards change<br>•Take on further responsibilities<br>•Undertake relevant training and development<br>•Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions<br>•Ability to prioritise<br>•Problem solving abilities<br>•Meet deadlines and advise of any problems early<br>•Ability to function effectively under pressure and in a crisis<br>•Ability to prioritise<br>•Problem solving abilities<br>•Meet deadlines and advise of any problems early<br>•Ability to function effectively under pressure and in a crisis<br>•Some flexible approach to working hours may be required<br>•Ability to represent the organisation and lead and participate in a wide range of social activities<br>•Be aware of support needed by others and identify and address any issues at an early stage where possible<br>•Consider how actions could support others<br>•Be prepared to give encouragement and offer assistance or advice when needed<br>•Strong sense of customer focus<br>•Explain things logically<br>•Keep to the point<br>•Style that is warm, caring and friendly<br>•Express ideas confidently where required<br>•Caring and compassionate towards people in need of care and support<br>•Tailor style and service to meeting individual’s needs<br>•Build rapport with customers, colleagues and staff<br>•Demonstrate a pleasant, professional manner<br>•Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant<br>•Ask questions to gather necessary information<br>•Weigh the advantages and disadvantages of a course of action before reaching a decision<br>•In the absence of all relevant information defer making a decision until all the necessary extra data is gathered, referring to others when necessary</p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Friday, 28 November 2025</p><h4>Interview Date:</h4><a href="https://prteam.typeform.com/to/W1NqIfcy" target="_blank">Apply now</a>





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Housing Support Worker

<p>Are you ready to take the next step in your planning career? We're looking for a highly motivated and experienced Senior Planning Officer to join our Development Management team.</p><p><strong>About the Role</strong></p><p>As a Senior Planning Officer, you’ll manage a varied and challenging caseload with minimal supervision. You’ll be responsible for assessing and determining planning applications and appeals, engaging in pre-application discussions, and contributing to enforcement actions. You’ll also represent the Council at Planning Committees, public inquiries, and hearings, ensuring high-quality outcomes that align with our strategic objectives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess planning proposals and prepare detailed reports and recommendations.</li><li>Conduct site visits and manage applications under delegated powers or via Planning Committee.</li><li>Lead pre-application discussions and provide clear, timely advice.</li><li>Present reports to Members’ Working Parties, Committees, and external organisations.</li><li>Liaise with internal departments, external bodies, and the public to ensure compliance and collaboration.</li><li>Investigate breaches of planning control and contribute to enforcement actions.</li><li>Prepare and present appeal statements and act as professional witness at hearings and inquiries.</li><li>Support the Head of Planning Services in delivering a responsive, customer-focused service.</li><li>Respond to Freedom of Information and Environmental Information Regulations requests.</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>At least two years’ experience in Development Management or planning policy.</li><li>Proven ability to handle complex planning proposals and appeals.</li><li>Strong negotiation, analytical, and organisational skills.</li><li>Excellent written and verbal communication, including report writing and public presentations.</li><li>In-depth knowledge of planning legislation and guidance.</li><li>Eligible for membership of the Royal Town Planning Institute (RTPI).</li><li>Proficient in IT systems including Word, Outlook, and PowerPoint.</li><li>A proactive, team-oriented attitude with the ability to work independently and meet deadlines under pressure.</li></ul><p><strong>This is a politically restricted post</strong></p><p><strong>What we offer:</strong></p><ul><li>Financial: An attractive basic salary within a clear pay structure </li><li>Holiday Entitlement: <strong>26</strong> days annual leave (increasing to <strong>29</strong> days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking.</li><li>Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.</li><li>Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.</li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look <a href="https://tunbridgewells.gov.uk/council/jobs/whats-it-like#:~:text=a%2520great%2520pension%2520scheme%2520(including,car%2520loans" target="_blank">here</a> at all the additional benefits that we offer.</li></ul><p><strong>Equal Opportunities</strong></p><p>Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.</p><p><strong>Safeguarding</strong></p><p>The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.</p>





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Senior Planning Officer 

<p>We’re growing our Development Management team and have an exciting opportunity for a <strong>Team Leader</strong> to join us at this pivotal moment.</p><p>With the upcoming adoption of the <strong>Tunbridge Wells Local Plan</strong> and the <strong>Town Centre Plan</strong>, we’re preparing for a busy and rewarding phase — and we’re looking for an experienced planning professional who’s ready to take on a leadership role.</p><p><strong>Why this role?</strong></p><p>You’ll lead a dedicated team of seven officers, working alongside another Team Leader and reporting to the Development Manager. This is a chance to shape and support some of the borough’s most significant developments — including major allocated sites — while guiding and mentoring a talented team.</p><p>You’ll be involved in:</p><ul><li>Allocating caseloads and managing your own planning applications</li><li>Overseeing performance, outputs and report writing</li><li>Attending and presenting at committee meetings (some outside standard office hours)</li><li>Helping ensure we meet performance targets and maintain high-quality, consistent decisions</li></ul><p><strong>What we’re looking for:</strong></p><ul><li>Experience supervising or mentoring others in a planning or development management setting</li><li>A collaborative, supportive leadership style</li><li>A passion for delivering good design and positive planning outcomes</li></ul><p>We’ll support your growth with <strong>training, coaching and mentoring</strong> — because we believe in developing our people.</p><p><strong>This is a politically restricted post</strong></p><p><strong>What we offer:</strong></p><ul><li>Financial: An attractive basic salary within a clear pay structure. <strong>In addition to your salary, receive a sign-on payment of £5,000</strong> (50% paid on completion of probation and 50% at 18 months) This is for new staff joiners to TWBC, not internal applicants.</li><li>Holiday Entitlement: <strong>26</strong> days annual leave (increasing to <strong>29</strong> days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking.</li><li>Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.</li><li>Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.</li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look <a href="https://tunbridgewells.gov.uk/council/jobs/whats-it-like#:~:text=a%2520great%2520pension%2520scheme%2520(including,car%2520loans" target="_blank">here</a> at all the additional benefits that we offer.</li></ul><p><strong>Equal Opportunities</strong></p><p>Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.</p><p><strong>Safeguarding</strong></p><p>The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.</p>





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Development Management Team Leader

<h4>About the role</h4><h4>Role Summary</h4><p>The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. The post holders principal responsibilities are as follows;-</p><ul><li>To respond to emergency calls from tenants, responding in accordance with agreed procedures</li><li>To support individual tenants and leaseholders to sustain their tenancies/leases with the Society</li><li>To ensure the scheme is safe and action any required emergency repairs and log any other</li><li>To complete administrative tasks as directed by the Housing Officer</li></ul><p>The post holder will ensure they understand and consistently implement the Society’s Policies and Procedures making any recommendations for changes </p><h4>Salary:</h4><p>£12.75 per hour</p><h4>Hours of Work:</h4><p>16 hours</p><h4>Contract:</h4><p>Permanent </p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>"I've been with TCH for a couple of years now, and the people here really make it a great place to work!</p><p>The Housing Support team enables people to maintain their independence in their own self-contained flats.</p><p>If you enjoy making a difference to people's lives, then this role could be ideal for you!"</p><p>Sharon Davies, Housing Officer </p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li><strong>24 hour ‘emergency’ Wellbeing Service</strong><ul><li>The post holder will respond to all emergency calls made by tenants and leaseholders using the emergency call system, responding in accordance with agreed procedures.</li><li>The post holder will work sensitively with tenants to ensure the call system is used for emergency issues only and support tenants to access other services they may require to enable them to sustain their tenancies.</li><li>Priority MUST be given to emergency calls at all times and all emergency calls must be recorded.</li></ul></li><li><strong>Tenancy Support</strong><ul><li>The post holder will provide Intensive Housing Management services (on request and as directed by the Housing Officer) over and above what would usually be provided by a housing association to a tenant living in general needs housing, Tenancy Sustainment Policy refers.</li><li>The post holder will ensure that appropriate records are maintained relating to services provided.</li></ul></li><li><strong>Scheme Safety and Repairs</strong><ul><li>The post holder will make daily ‘routine’ visual checks of all the communal areas ensuring the scheme is secure and hazard free.</li><li>The post holder will take appropriate action in the event of fire or other emergency in accordance with agreed policies and procedures.</li><li>The post holder will arrange emergency repairs where appropriate to do so in accordance with current policy and procedure, logging those repairs which are not considered an emergency for future action.</li></ul></li><li><strong>Other Duties</strong><ul><li>The post holder will carry out other administrative tasks as directed by the Housing Officer.</li></ul></li></ul><p>No job description can cover every issue that arises within the post, and the post holder may be required to carry out other duties as deemed necessary, commensurate with the principal function of the post and the capability of the post holder.</p><h4>General</h4><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li><strong>Enhanced Disclosure</strong> from the Disclosure and Barring Service.</li></ul><h4>Key Skills &amp; Competencies</h4><ul><li><strong>Professional Practice</strong><ul><li>Demonstrate evidence of competence to undertake the post</li><li>Housing management (or similar) experience in the voluntary, public or private sectors</li><li>Willing to undertake training</li><li>Efficient and effective administrative skills</li><li>To demonstrate honesty, trustworthiness, reliability and respectfulness</li></ul></li><li><strong>Internal Controls</strong><ul><li>Ability to manage and work within a small budget</li></ul></li><li><strong>Health &amp; Safety</strong><ul><li>Application of H&amp;S practices</li><li>Health and Safety risk assessment</li></ul></li><li><strong>Information Technology</strong><ul><li>Use of IT to facilitate and support improvements to services, good communications and useful Management Information</li></ul></li><li><strong>Management of Staff &amp; Teamwork</strong><ul><li>Ability to lead and motivate</li><li>Manage conflict</li></ul></li><li><strong>Management of Diversity</strong><ul><li>Demonstrate awareness of different values, cultures and needs amongst tenants, staff and communities</li><li>Recognise and work to meet where possible the diverse and unique needs of each tenant</li><li>Strong commitment to non-discriminatory housing services</li></ul></li><li><strong>Influencing Others</strong><ul><li>Ability to have ideas accepted even in the face of initial opposition</li><li>Negotiate effectively</li></ul></li><li><strong>Effective Communication</strong><ul><li>Good communication skills – both written and verbal</li><li>Ability to communicate effectively at all levels within and external of the Society using appropriate styles with different groups, e.g. staff, tenants, relatives</li></ul></li><li><strong>Leadership</strong><ul><li>Commitment to providing excellence in Housing Services</li><li>Think ahead and plan</li><li>Demonstrate a positive attitude towards change</li></ul></li><li><strong>Development of Self and Others</strong><ul><li>Take on further responsibilities</li><li>Undertake relevant training and development</li><li>Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions</li></ul></li><li><strong>Organisational Skills</strong><ul><li>Ability to prioritise</li><li>Problem solving abilities</li><li>Meet deadlines and advise of any problems early</li><li>Ability to function effectively under pressure and in a crisis</li></ul></li><li><strong>Operational Requirements</strong><ul><li>Some flexible approach to working hours may be required</li><li>Ability to represent the organisation and lead and participate in a wide range of social activities</li></ul></li></ul><h4>Behaviours</h4><ul><li><strong>Mutual Support</strong><ul><li>Be aware of support needed by others and identify and address any issues at an early stage where possible</li><li>Consider how actions could support others</li><li>Be prepared to give encouragement and offer assistance or advice when needed</li><li>Strong sense of customer focus</li></ul></li><li><strong>Communication Skills</strong><ul><li>Explain things logically</li><li>Keep to the point</li><li>Style that is warm, caring and friendly</li><li>Express ideas confidently where required</li><li>Caring and compassionate towards people in need of care and support</li></ul></li><li><strong>Interpersonal Sensitivity</strong><ul><li>Tailor style and service to meeting individual’s needs</li><li>Build rapport with customers, colleagues and staff</li><li>Demonstrate a pleasant, professional manner</li></ul></li><li><strong>Judgement</strong><ul><li>Knowledge of how to recognise abuse and safeguarding and implement procedures where relevant</li><li>Ask questions to gather necessary information</li><li>Weigh the advantages and disadvantages of a course of action before reaching a decision</li><li>In the absence of all relevant information defer making a decision until all the necessary extra data is gathered, referring to others when necessary</li></ul></li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Tuesday, 4 November 2025</p><h4>Interview Date:</h4><p>Wednesday, 12 November 2025</p><a href="https://prteam.typeform.com/to/jvUoI1Le" target="_blank">Apply now</a>





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<p>Are you ready to kick-start your career in public service while gaining a nationally recognised qualification? Ashford Borough Council is offering an exciting opportunity for a motivated and enthusiastic individual to join our team as a Business Support Apprentice.</p><p>This role is ideal for someone looking to develop a strong foundation in business administration while contributing to vital services that support our community.</p><p>As a Business Support Apprentice, you will provide essential administrative support across a wide range of services including:Private Sector Housing<br>Licensing<br>Environmental Protection<br>Infectious Diseases<br>Skin Piercing<br>Public Health<br>Food Safety<br>Health &amp; Safety at Work<br>Insurance</p><p>You will be responsible for responding to customer enquiries via phone and email, along with Data inputting as well as:</p><p>Report preparation<br>Supporting licensing and insurance processes<br>Assisting with financial procedures and procurement<br>Liaising with internal teams and external agencies<br>Helping to maintain accurate records and databases<br>Contributing to website updates and service improvements</p><p>You will need to be committed to personal development as you will be required to study for Level 3 Business Administrator Apprenticeship where full support will be provided to help you succeed in your training and development.</p><p>Learn more about the qualification here <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgingernuttraining.co.uk%2Fcourses%2Fbusiness-administrator-level-3%2F&amp;data=05%7C02%7CJUDY.JANSON%40ashford.gov.uk%7Cac1742889f2745304cfe08de00cd65c3%7C66a338a5cfb74d1e9354d346e02c3a75%7C0%7C0%7C638949079356574621%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=LAVWofm20DB1oiFJ7s8GE3cwFwtyqQ3G9Y4VkWL95UQ%3D&amp;reserved=0" target="_blank">Business Administrator - Level 3 | Ginger Nut Training</a></p><p>It is essential that you have strong IT skills, especially Microsoft Office, excellent communication and customer service skills, as well as:</p><p>Having the ability to work as part of a team and follow instructions<br>Being organised, reliable, and able to manage multiple tasks</p><p>If you already have experience in customer-facing roles and have a familiarity with local government or administrative environments then that would be desirable.</p><p> For an informal discussion about the role please contact Shelly Greenwood, Business Support Team Leader on 01233327</p><p>Click to view a <a href="https://www.ashford.gov.uk/media/v43actqp/7134a-business-support-apprentice-oct-2025.doc" target="_blank">Job Descripiton</a></p><p><strong>When Applying</strong> - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><strong>Hybrid Working</strong> - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. <strong>Competitive remuneration package</strong> - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.</p><p>With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.</p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p>





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Business Support Apprentice

<h4>About the role</h4><h4>Role Summary</h4><p>To fully action and coordinate the delivery of Disabled Facilities Grants and other home adaptations and provide information and guidance to promote independent living. By conducting customer visits and completing any necessary grant or loan documentation required. This role supports our customers throughout the grant and adaptation process, from initial contact to completion. With an eye for detail, you will assume the full responsibility of coordinating all aspects of casework, liaising with technical and non-technical staff, contractors and external stakeholders in a timely and accurate manner, whilst fully supporting our varying customer base. </p><h4>Salary:</h4><p>£15,368.40</p><h4>Hours of Work:</h4><p>21 hours</p><h4>Contract:</h4><p>Permanent</p><h4>Probation Period:</h4><p>Six months</p><h4>Notice Period:</h4><p>One month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>I’ve been part of the HASS team for the past eight years. It’s a privilege to work alongside a brilliant team who are just as passionate and driven as I am when it comes to supporting our customers, many of whom are elderly, vulnerable or living with physical disabilities or life limiting conditions. Together, we deliver essential home adaptations through the Disabled Facilities Grants awarded by Hastings and Rother councils.</p><p>The work we do helps people regain independence and stay safely in their own homes. Whether it’s installing a stairlift, a level access shower, or a ramp, every adaptation makes a real difference. Being involved in that process and knowing a customer has finally received something they’ve been longing for is incredibly rewarding.</p><p>Dawn Jellis, HASS Team Manager</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Be responsible for, and integral to the whole grant, loan or private works process and will assume full responsibility for the delivery of the service in both a visiting and administrative capacity. </li><li> Clearly explain the remit of the service to a range of customers and other professionals as appropriate. </li><li> Hold a caseload of customers and provide them with support in either their own home, or at an alternative venue if required. </li><li> Assess circumstances of ownership, and income to advise on appropriate welfare benefits and funding for works required. </li><li> Maintain timely administration of customer files as required by the service, and to enable the preparation of reports and statistics. </li><li> Undertake key administrative aspects and processing of grant and loan paperwork. </li><li> Accurately input customer data onto a database in a timely manner, ensuring compliance with the service specification, commissioner requirements and key performance indicators. </li><li> Ensure that notes about the customers are factual and free from personal opinions. </li><li> Deal with all enquiries in a way which promotes the service. </li><li> Act as the central liaison/keyworker for customers who are within the grant or loan process. </li><li> Liaise with external bodies, attend case review, and update meetings, as required. </li><li> Assist with processing invoices, and undertake any other financial responsibilities as required by the role. </li><li> Liaise promptly with colleagues, partner agencies and other stakeholders regarding safeguarding, welfare, and risk concerns in accordance with Town &amp; Country’s policy. </li><li> Participate in team meetings. </li><li> Undertake such other duties, training and / or hours of work as may be reasonably required, and which are consistent with the general level of responsibility for this role. </li><li> Ensure that all duties are carried out to the highest standard, and in accordance with policies and procedures, with reference to the health and safety and diversity and inclusion policy. </li><li> All staff working for Town &amp; Country have a statutory duty of confidentiality to protect customers and any personally identifiable information only use it for the purposes for which it was intended. </li><li> Work in collaboration with other departments to ensure a seamless service. </li><li> Undertake such other duties, training and / or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this job. </li></ul><h4>General</h4><ul><li>To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of the individuals within the business. </li><li> To actively contribute towards key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.</li><li> Attend and participate in training and other meetings and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the business. </li><li> This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. </li><li> This role requires the individual to travel to various sites across East Sussex, and it is therefore expected that an individual in this role has a full driving licence and access to a car with relevant insurance. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> Evidence of a good educational standard, including GCSE English and Maths.</li></ul><h4>Key Skills &amp; Competencies</h4><ul><li>Experience of providing support to the designated customer group either in a volunteering or professional role. </li><li> Well organised with excellent time management skills, able to arrange and manage workload demands, determine priority tasks, meet tight deadlines, and achieve goals. </li><li> Up to date knowledge of welfare benefits for the designated customer group. </li><li> Knowledge of related services provided by the statutory and voluntary sector. </li></ul><h4>Behaviours</h4><ul><li>Excellent verbal and written communication skills. </li><li> Demonstrate commitment to equality and diversity and a genuine desire to help people with disabilities and/or support needs. </li><li> Self-reliant and able to work on own initiative with minimal supervision as well as part of a team. </li><li> Understanding of confidentiality and data protection issues. </li><li> Comprehensive IT skills to include use of Microsoft Office and ability to maintain electronic records, with attention to detail. </li><li> Ability to collaborate and work as part of a team. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 6 October 2025</p><h4>Interview Date:</h4><p>Monday, 13 October 2025</p><a href="https://prteam.typeform.com/to/vO3mpYxR" target="_blank">Apply now</a>





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Caseworker (Bexhill)

<h4>About the role</h4><h4>Role Summary</h4><p>To work with our TCH stakeholders to design, deliver and evaluate user training for IT applications delivered and supported by IT. </p><h4>Salary:</h4><p>£35,412 per annum</p><h4>Hours of Work:</h4><p>35 hours per week</p><h4>Contract:</h4><p>12 month fixed term contract</p><h4>Probation Period:</h4><p>Six months</p><h4>Notice Period:</h4><p>One month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>“I have worked in the IT department for the last 8 years and have made it my mission to raise the profile of the department and services. As the IT Service Delivery Manager I feel I can take this to a new level and bring the quality I have shown in my front line work to the wider business. Do you have the passion and drive to join me on this adventure?"</p><p>Ricky Brown, IT Service Delivery Manager</p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><ul><li> Develop and deliver IT training materials on a wide range of software applications (e.g., session plans, user guides, videos, and other interactive content). </li><li> Create impactful resources and update training manuals and handouts, such as user guides, manuals, and hints-and-tips tailored to our staff. </li><li> Support technology change initiatives through tailored training solutions as part of projects and development release cycle and ensuring usage of systems is optimised. </li><li> Maintain relevant business applications knowledge and associated business policies, processes, and procedures. </li><li> Analyse individual and group training needs by gathering information pertaining to work procedures, workflow, and reports, understanding job specific functions and tasks and working directly with users to support adoption, understand the effectiveness of applications and identify opportunities for improvement. </li><li> Design, organise and effectively deliver training courses on IT applications to meet the needs of all staff, using technology and pre-developed learning assets (e-learning, recorded webinars, videos, user guides, etc.). </li><li> Monitor, evaluate and review the effectiveness and quality of training and learning programmes for continuous improvement. </li><li> Develop and maintain strong relationships with stakeholders to support the delivery of IT training services. </li><li> Collaborate with teams and individual stakeholders to enhance processes, identify skill gaps, and deliver innovative solutions. </li><li> Identify business process improvements and liaise with stakeholders to support delivery of business process improvements. </li><li> Operate as an effective member of the team, working within the agreed project delivery methodology. </li><li> Be the Subject Matter Expert for IT systems training, acting in an advisory and supporting capacity for business change projects and initiatives (e.g., training needs analysis, determining most appropriate training delivery methods, etc.). </li><li> Ensure effective communication across the business regarding system usage best practice, training courses and resources available. </li><li> Co-ordinate the administration of training courses, including diary management and database management. </li></ul><h4>General</h4><ul><li> To adhere to equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. </li><li> Recognise, respect, and promote the different roles and diversity of individuals. </li><li> To actively contribute towards the key performance indicators and professional standards. </li><li> Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. </li><li> To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. </li><li> To participate in training, attend other meetings, and staff events as required. </li><li> Be an effective member of your team, presenting a positive impression of your section and the Group. </li><li> Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. </li><li> Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. </li><li> Maintain awareness of budget requirements and value for money while delivering your role. </li><li> Consider and highlight any risk to the organisation or individuals whilst delivering your role. </li><li> Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. </li><li> This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence. </li><li> To work onsite at least 4 days a week but the nature of the role could require a willingness to be flexible and be onsite daily. </li></ul><h4>About You</h4><h4>Education &amp; Qualifications</h4><ul><li> GCSE standard or equivalent education. </li><li> Competent user of Microsoft Office packages (Outlook, Word, and Excel). </li><li> Professional training or teaching qualification. </li></ul><h4>Key Skills &amp; Competencies</h4><ul><li> Sound experience of designing, delivering and evaluating training materials and programmes for business applications software (IT training experience). </li><li> Experience of working with in-house development teams, 3rd party application developers and solution providers. </li><li> Experience of designing and delivering IT skills training courses and materials to a wide range of users. </li><li> Good knowledge of project and programme management planning. </li><li> Ability to readily gain in depth knowledge and experience of use of multiple business IT systems and associated business working practices. </li></ul><h4>Behaviours</h4><ul><li> Excellent verbal and written communication skills. </li><li> Able to present and communicate effectively on training related matters to a broad range of technical and non-technical colleagues. </li><li> Strong interpersonal, influencing and negotiation skills. </li><li> Good numerical and analytical skills. </li><li> Proven ability to organise and prioritise work, meet deadlines, work under pressure, and handle a number of tasks simultaneously and accurately. </li><li> Proactive approach to solving problems. </li><li> Able to work as an effective team member with minimum supervision. </li><li> Ability to multitask and anticipate assignments while maintaining meticulous attention to detail. </li><li> Demonstrates resilience in pressured and stressful situations. </li><li> Ability to deal with sensitive information, maintaining discretion and confidentiality. </li><li> Ability to create an environment of trust, fairness, and openness. </li><li> Team player with a passion for technology and the ability to lead and motivate users. </li><li> Able to work with a high degree of autonomy and flexibility. </li><li> Committed to continuing personal and professional development. </li></ul><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 10 November 2025</p><h4>Interview Date:</h4><p>Wednesday, 19 November 2025</p><a href="https://prteam.typeform.com/to/TKgQm06N" target="_blank">Apply now</a>





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IT Trainer

<p>Are you ready to lead a forward-thinking Building Control team in a time of transformation for the profession?</p><p>We are looking for an ambitious individual who has the vision and leadership to shape a local authority building control service that can grow and thrive amidst changing priorities and increased scrutiny.</p><p>This role is about leading innovation, navigating change, and embracing new ways of working in a digitally advancing world. Local Government Reform (LGR) presents us with an opportunity, and we are looking for someone who sees the bigger picture who can turn change into progress and drive forward the strategic direction of the service.</p><p>You will ensure that the team not only delivers high-quality construction oversight but also play a leading role in identifying and implementing opportunities for expanding discretionary services, positioning the team as a valued partner for developers and businesses. This will include:</p><p>Evolving service delivery by embracing digital tools and modern practices to improve efficiency and customer experience.</p><p>Making timely and sound determinations on building regulation applications and advising on compliance matters.</p><p>Helping to devise and monitor a robust business plan for the building control service.</p><p>Representing the Council in enforcement actions, policy discussions, and collaborative partnerships.</p><p>Overseeing investigations into dangerous structures and enforcement cases.</p><p>In order to excel in this role we need you to be a strong leader with ambition, and adaptability. </p><p>Whilst Class 2F accreditation (or above) may be advantageous, the key requirement is experience and commitment in developing expertise and driving change, along with having:</p><p>A Diploma in Building/Engineering (or equivalent experience).</p><p>Registered Building Inspector (RBI) Class 2A, with ambition to progress to Class 2F and Technical Manager Class 4.</p><p>Strong leadership skills, capable of motivating and shaping a high-performing team.</p><p>A forward-thinking approach, embracing digital advancements and modern working practices.</p><p>An ability to demonstrate commercial awareness.</p><p>At Ashford Borough Council, we are embracing change and seizing opportunity to deliver a modern, progressive Local Authority Building Control service. This is a fantastic chance for an ambitious professional to play a pivotal role in shaping the future of our service as a leader in innovation and excellence.</p><p>For an informal discussion about the role please contact Simon Cole, Assistant Director $ú Planning &amp; Development at <a href="mailto:simon.cole@ashford.gov.uk" target="_blank">simon.cole@ashford.gov.uk</a>.</p><p>Click to view a <a href="https://www.ashford.gov.uk/media/i55nkpmh/revised-final-6460a-team-leader-building-control-april-2025.docx" target="_blank">Job Description </a></p><p>Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><strong>Hybrid Working</strong> - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. </p><p><strong>Competitive remuneration package</strong> - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.</p><p>With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.</p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p><ul></ul>

21 Jobs in Hastings, UK