{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747823991038,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"5a708e14-0595-4b94-b00c-8578523edcf4","title":"Customer Experience Manager M568","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":2,"description":"<p class=\"customHTML\"><span class=\"customHTML\">We are currently recruiting a Customer Experience Manager to lead our Customer Service and complaints team. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Are you looking for your next challenge? If you have experience of working in a multi service environment, are organised, have good leadership skills and are a confident communicator, we want to hear from you.  This roles provides a unique opportunity to shape and influence the development and delivery of council services.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We’re on a journey shaping our teams and processes to enable us to make a real difference to people’s lives, delivering vital public services to the residents in Charnwood. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We’re looking for enthusiastic and driven individuals to join our teams and support us on our journey – if you think this could be you, we want to hear from you. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"><span class=\"customHTML\">Key Responsibilities:</span></strong></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Manage the day to day delivery of the Customer Service functions ensuring consistent, cost effective and efficient service, offering positive customer experience to all.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Manage the Council’s Corporate Complaints Policy, managing the stage 2 responses, working across the Council to minimise complaints.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Have and maintain a comprehensive knowledge of Benefits legislation in order to administer applications for Housing/Council Tax Support entitlement and payment, in accordance with Statutory Regulations and the policies, schemes, procedures and practices of the Council.</span></li>\n</ul>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><strong class=\"customHTML\"><span class=\"customHTML\">The benefits of working with us: </span></strong></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Agile working for many roles.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Most services are closed over Christmas.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Opportunities for professional development linked to many roles.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Access to the Local Government Pension Scheme.</span></li>\n<li class=\"customHTML\"><span class=\"customHTML\">Free parking.</span></li>\n</ul>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Find out more about this role and who we are by visiting <a href=\"http://www.charnwood.gov.uk/jobs\">www.charnwood.gov.uk/jobs</a>  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">  </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">No Agencies please.</span></p>","shortDescription":"","salaryDescription":"£42,708 to £45,718","publishDate":"2025-05-20T12:12:00.000Z","expirationDate":"2025-06-01T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7928547d-398f-486c-9f9d-a55b56d5bee9.jpg","score":1,"featured":false,"enhanced":false},{"id":"c30b5265-7d70-490e-b5b7-c4e3b91c5e53","title":"Project Building Surveyor Team Leader (M293)","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":2,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Role Overview:</strong></p>\n<p class=\"customHTML\">We are looking for an enthusiastic, highly skilled and motivated Project Building Surveying Team Leader to join our Asset Team in the Repairs and Investment Section. Reporting to the Principal Officer - Investment and Programme Delivery, you will play a lead role in the successful management of all aspects of our work streams such as kitchens, bathrooms, aids and adaptations and external works.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">With the ability to successfully work in partnership, you will ensure that our customers’ objectives around high quality, communication, and customer care are met.  Ensuring that programmes are delivered on time, within agreed budgets and that key performance indicators are met. </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">The role requires the candidate to demonstrate substantial experience and good knowledge of Health & Safety and relevant statutory legislation and hold an appropriate qualification in property / housing maintenance as set out in the person specification.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">You will also have experience of managing and supervising a small team of surveyors and administration support staff. Confident and resilient with the ability to deal with changing demand along with a sound commercial awareness and financial experience. Possessing effective organisational, planning and report writing skills, able to drive to undertake site visits.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">The post is subject to an understanding of, and commitment to equal opportunities, and the ability to apply this to all situations. Able to perform all the duties and tasks of the job with reasonable adjustments, where appropriate, in accordance with the provisions of the Equality Act 2010.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">For an informal discussion around the role, please contact Nisha Goutam on 01509 634761.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Please note, this role requires a Basic DBS check as an essential requirement.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">The benefits of working with us:</strong> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Agile working for many roles </li>\n</ul>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays </li>\n</ul>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Most services are closed over Christmas </li>\n</ul>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Opportunities for professional development linked to many roles  </li>\n</ul>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Access to the Local Government Pension Scheme </li>\n</ul>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Free parking </li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.  </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Find out more about this role and who we are by visiting <a href=\"http://www.charnwood.gov.uk/jobs\">www.charnwood.gov.uk/jobs</a> </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About the Council </strong> </p>\n<p class=\"customHTML\">Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About Charnwood</strong> </p>\n<p class=\"customHTML\">We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore. </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.  It is a diverse community thanks to its student population and cultures from around the world. </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">No agencies please.</p>","shortDescription":"","salaryDescription":"£38,626 to £41,511","publishDate":"2025-05-19T09:37:00.000Z","expirationDate":"2025-06-06T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5a2f79de-38cf-4e1e-9c49-e65a4baf2c35.jpg","score":1,"featured":false,"enhanced":false},{"id":"f062ba84-224a-45b5-a7aa-faee2ec63f4a","title":"Benefits Officer M557","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":2,"description":"<p>We are currently recruiting a Benefits Officer to join us at a critical and exciting time as we bring our outsourced Revenues and Benefits Service back in house to be delivered by the Council. This creates a unique opportunity to shape and influence the development and delivery of a brand-new service.</p>\n<p>We’re on a journey shaping our teams and processes to enable us to make a real difference to people’s lives, delivering vital public services to the residents in Charnwood. </p>\n<p>We’re looking for enthusiastic and driven individuals to join our teams and support us on our journey – if you think this could be you, we want to hear from you.</p>\n<p>The successful candidate will be dealing with customer and other stakeholder enquiries; giving advice, information and assistance in person, by phone, letter and / or other electronic methods.</p>\n<p> </p>\n<p><strong>Key responsibilities:</strong></p>\n<p>Have and maintain a comprehensive knowledge of Benefits legislation in order to administer applications for Housing/Council Tax Support entitlement and payment, in accordance with Statutory Regulations and the policies, schemes, procedures and practices of the Council.</p>\n<p> </p>\n<p><strong>The benefits of working with us: </strong></p>\n<ul>\n<li>Agile working for many roles</li>\n<li>Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays</li>\n<li>Most services are closed over Christmas</li>\n<li>Opportunities for professional development linked to many roles</li>\n<li>Access to the Local Government Pension Scheme</li>\n<li>Free parking</li>\n</ul>\n<p>We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. </p>\n<p>We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.</p>\n<p>The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.</p>\n<p>Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs</p>\n<p>No Agencies please.</p>\n<p> </p>","shortDescription":"","salaryDescription":"£28,163 to £30,060","publishDate":"2025-05-15T19:57:00.000Z","expirationDate":"2025-05-29T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c61af1fa-e0bb-4a23-ab9f-0253b649410e.jpg","score":1,"featured":false,"enhanced":false},{"id":"cfb2586f-b311-4b33-bfae-e5d5b4a48e43","title":"Administrative Assistant Q026","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":2,"description":"<p>We are looking for an enthusiastic, highly skilled and motivated Administrative Assistant to join our Asset Team in the Repairs and Investment Section. Reporting to the Principal Officer - Investment and Programme Delivery, you will play a lead role in providing administrative support for all aspects of our Capital Investment programme including work streams such as kitchens, bathrooms, aids and adaptations and external works.</p>\n<p> </p>\n<p>With the ability to successfully work in partnership, you will ensure that our customers’ objectives around high quality, communication, and customer care are met.  To assist in the maintenance of general stock condition information and other databases and ensure systems are kept up-to-date. Raising work orders and updating the databases with information on all types of works completed.</p>\n<p> </p>\n<p>You will also have experience of working in a team and on your own initiative, prioritising workload and various tasks in a timely manner.</p>\n<p> </p>\n<p>The post is subject to an understanding of, and commitment to equal opportunities, and the ability to apply this to all situations. Able to perform all the duties and tasks of the job with reasonable adjustments, where appropriate, in accordance with the provisions of the Equality Act 2010.</p>\n<p> </p>\n<p>For an informal discussion around the role, please contact Nisha Goutam on 01509 634761.</p>\n<p> </p>\n<p><strong>The benefits of working with us:</strong> </p>\n<ul>\n<li>Agile working for many roles </li>\n</ul>\n<ul>\n<li>Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays </li>\n</ul>\n<ul>\n<li>Most services are closed over Christmas </li>\n</ul>\n<ul>\n<li>Opportunities for professional development linked to many roles  </li>\n</ul>\n<ul>\n<li>Access to the Local Government Pension Scheme </li>\n</ul>\n<ul>\n<li>Free parking </li>\n</ul>\n<p> </p>\n<p>We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.  </p>\n<p>We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. </p>\n<p>Find out more about this role and who we are by visiting <a href=\"http://www.charnwood.gov.uk/jobs\">www.charnwood.gov.uk/jobs</a> </p>\n<p> </p>\n<p><strong>About the Council </strong> </p>\n<p>Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. </p>\n<p>We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. </p>\n<p>Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together </p>\n<p> </p>\n<p><strong>About Charnwood</strong> </p>\n<p>We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore. </p>\n<p>At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.  It is a diverse community thanks to its student population and cultures from around the world. </p>\n<p> </p>\n<p> </p>\n<p> </p>","shortDescription":"","salaryDescription":"£25,992 to £27,711","publishDate":"2025-05-15T19:11:00.000Z","expirationDate":"2025-05-30T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/fe008f39-acea-464c-bd30-4992506d2467.jpg","score":1,"featured":false,"enhanced":false},{"id":"64152fe8-ba24-4f50-b2c9-41e9646580e7","title":"Control Operator (H114)","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":3,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Part time, average of 24 hours per week on a rota</strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Fixed term contract for 12 months</strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We are seeking a Control Operator to work in our busy Lifeline office. Lifeline is a support service for the elderly and vulnerable tenants and residents of Charnwood Borough Council. Controllers are alerted to customers’ needs by the activation of a pendant or pullcord which sends an alert to the Lifeline monitoring center. The controller is required to ask questions to assess the nature of the emergency and decide on the action to be taken.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Action could involve calling the appropriate emergency services, talking to the appropriate medical professionals, or contacting family or carers.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Full training will be provided for the successful candidate.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">This service is 24 hours a day, 7 days a week service, 365 days a year. You will work an average of 24 hours per week, the role is shift work and includes a night, an evening, afternoon, and a morning shift. This includes weekends and bank holidays as per the rota. Some shifts will require lone working. Out of hours you will be responding to calls for emergency repair requests from tenants living in the borough.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">The successful candidate must be able to deal calmly and confidently with a variety of situations and always remain polite and courteous. You must have the ability to work using your own initiative.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">You must be a confident, clear communicator and able to respond in a manner which ensures trust in the service we are providing.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Candidates should have a knowledge and understanding of handling sensitive personal information in line with Data Protection.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">You will be required to cover for colleagues’ sickness and holidays for which you will be paid overtime.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">For an informal discussion please contact Julie Moss on 01509 643970.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We are a Disability Confident Employer and strive to promote a disability confident culture.  To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href=\"http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion\">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award. </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Find out more about this role and who we are by visiting <a href=\"https://www.charnwood.gov.uk/pages/working_with_us\">Working With Us - Charnwood Borough Council</a></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About the Council </strong></p>\n<p class=\"customHTML\">Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About Charnwood</strong></p>\n<p class=\"customHTML\">We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.  It is a diverse community thanks to its student population and cultures from around the world.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">No Agencies please.</p>","shortDescription":"","salaryDescription":"£25,992 - 27,711 pro rata (£13.47-£14.36 per hour)","publishDate":"2025-05-06T14:58:00.000Z","expirationDate":"2025-05-21T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/47f7f77b-c600-477f-b0cf-deda10a196d4.jpg","score":1,"featured":false,"enhanced":false},{"id":"eb704708-3f81-414d-954c-c18f1a20aa40","title":"Lifeline Responder and Support Officer M525","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":3,"description":"<p class=\"customHTML\"><span class=\"customHTML\"><strong class=\"customHTML\">Working Hours:</strong> Rota: Standby cover from 17.00 until 9.00am Monday to Thursday, 16.30 until 08.30am Friday and all-day Saturday and Sunday; and 6 hours per week undertaking lifeline duties.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"><strong class=\"customHTML\">Job Overview:</strong></span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We are seeking for 3 people to join our team as a Lifeline Responder & Support Officer and to provide support to our Lifeline team. Lifeline is a support service for the elderly and vulnerable tenants and residents of Charnwood Borough Council.</span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">You will be required to undertake welfare checks on customers who have activated their alarm and we have concerns for, to provide assistance such as gaining access to properties for emergency services and to attend to equipment faults and reset Fire alarms in the CBC sheltered courts. This role provides assistance outside of normal office hours.</span></p>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">This service is 24 hours a day, 7 days a week service, 365 days a year.</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">You will work 6 hours per week in the lifeline office during normal office hours and be on call for 7 days on a four week rota basis, working one week in every four. This includes weekends and bank holidays as per the rota.</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">You will be required to cover for colleagues’ sickness and holidays for which you will be paid overtime.</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Candidates should have a knowledge and understanding of handling sensitive personal information in line with Data Protection.</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">As this job is designated as a ‘regulated activity’ (i.e., it involves certain activities in relation to children and/or vulnerable adults), an enhanced DBS check is essential.</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">Full training will be provided for the successful candidate.</span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">Suitable candidates must possess the following</span></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Excellent communication skills</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Must be able to deal calmly and confidently with a variety of situations and always remain polite and courteous and in manner promoting trust in our service</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\"><span class=\"customHTML\">Have the ability to work using your own initiative, work well in a small team with a flexible approach to work.</span></li>\n</ul>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">For an informal discussion please contact Julie Moss on 01509 643970</span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">We are a Disability Confident Employer and strive to promote a disability confident culture.  To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: <a href=\"http://www.charnwood.gov.uk/pages/equality_diversity_and_inclusion\">www.charnwood.gov.uk/pages/equality_diversity_and_inclusion</a>.</span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award. </span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.</span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\">Find out more about this role and who we are by visiting <a href=\"https://www.charnwood.gov.uk/pages/working_with_us\">Working With Us - Charnwood Borough Council</a></span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><span class=\"customHTML\"><strong class=\"customHTML\">About the Council </strong></span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"><strong class=\"customHTML\">About Charnwood</strong></span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.  It is a diverse community thanks to its student population and cultures from around the world.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.</span></p>\n<p class=\"customHTML\"><span class=\"customHTML\"> </span></p>\n<p class=\"customHTML\"><span class=\"customHTML\">No Agencies please.</span></p>","shortDescription":"","salaryDescription":"£25,992 to £27,711 (pro-rata for part time)","publishDate":"2025-04-30T10:14:00.000Z","expirationDate":"2025-05-21T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/dbc4a39c-d672-4add-be6a-05402b6ec3a7.jpg","score":1,"featured":false,"enhanced":false},{"id":"c417e81b-22e5-4ad9-bd71-38a0da2f0d9b","title":"Principal Planning Officer Strategic Development (P111)","employer":"Charnwood Borough Council","department":"","location":"Leicestershire","locationType":2,"description":"<p class=\"customHTML\">We are a customer-focused, ambitious, and dynamic organisation, which is committed to supporting communities, looking after the environment, and creating a thriving economy.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Following a restructure, the Council is seeking a Principal Planning Officer in our Strategic Development Team. We're looking for committed individuals who share our passion to make a difference to local communities here in Charnwood, Leicestershire.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">The role involves working as part of a dedicated strategic development team, focusing on a range of applications associated with the delivery of Charnwood’s three sustainable urban extensions, as well as managing applications for large scale majors. The role is ideal for Planners with experience of handling large scale development proposals and who are looking to focus on the delivery of strategic development sites. You will be required to attend Planning Committee, where relevant, to present your cases and see them through to their determination. You will also be required to engage with stakeholders through community liaison groups and project team working groups.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">An ability to analyse complex planning issues and to write high quality letters, reports, and evidence statements whilst meeting agreed deadlines is essential. Experience of managing stakeholder engagement on long-term projects is essential, as would being able to demonstrate the skills to work effectively with Planning Performance Agreements. Strong negotiation skills and significant recent development management experience are also a must to ensure that you thrive in this fast-paced role.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">In return you will be supported by regular one to ones with a Team Leader, have access to Continuous Professional Development and work with a fantastic, friendly, team of Planners with all levels of experience.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Please ensure that your application clearly sets out how you meet all of the essential criteria and, where applicable, the desirable criteria. If you do not do this, you may not be selected for an interview.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">The benefits of working with us:</strong></p>\n<ul class=\"customHTML\">\n<li class=\"customHTML\">Agile working for many roles – we support home working with some office attendance required.</li>\n<li class=\"customHTML\">Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays.</li>\n<li class=\"customHTML\">Most services are closed over Christmas.</li>\n<li class=\"customHTML\">Opportunities for professional development linked to many roles.</li>\n<li class=\"customHTML\">Access to the Local Government Pension Scheme.</li>\n<li class=\"customHTML\">Free parking.</li>\n</ul>\n<p class=\"customHTML\">  </p>\n<p class=\"customHTML\">We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About the Council </strong></p>\n<p class=\"customHTML\">Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About Charnwood</strong></p>\n<p class=\"customHTML\">We are proud of our borough, and it is a great place to live, work, visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK.  It is a diverse community thanks to its student population and cultures from around the world.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging-portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">There are a range of exciting developments and regeneration opportunities which will help create high-quality jobs and ensure continued economic prosperity.</p>","shortDescription":"","salaryDescription":"£42,708 to £45,718 + Market supplement of £3,000 per year for up to three years","publishDate":"2025-04-24T13:22:00.000Z","expirationDate":"2025-05-22T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3e2514ae-5f75-4e34-af86-8e660bce998c.jpg","score":1,"featured":false,"enhanced":false},{"id":"8a3d3e4e-6d8b-4843-a649-4c1477741dcc","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Nottinghamshire","locationType":3,"description":"<p>Charity Retail eBay Volunteer<br> <br>Be there when it matters as a Sue Ryder Volunteer</p>\n<p>As a Retail eBay Volunteer in one of our Sue Ryder charity shops, you will identify and research a range of products that have been donated ready to be listed on the Sue Ryder eBay page to maximise revenue.</p>\n<p>This role requires a keen eye for items that can make more online than in the shop. In this role you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work.</p>\n<p>The Role:<br>• Researching and value items<br>• Photograph items to sell<br>• Preparing items for dispatch to the ebay hub<br>• Sorting, labelling, pricing of stock<br>• Write descriptions for item listings<br>• Greeting and helping customers<br>• Light cleaning/tidying duties to keep the shop inviting and well presented</p>\n<p><br>About you:<br>• Enjoy helping and engaging with customers<br>• Competent with IT & a good level of literacy<br>• Ability to work as part of a team<br>• Reliable<br>• Have similar experience using eBay or equivalent Ecommerce platforms.<br> <br>Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.</p>\n<p>We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. <br> <br>Please note - we do have a minimum age requirement in our shops of 18. </p>\n<p>About Sue Ryder:<br>Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.<br> <br>We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.<br> <br>*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*<br> <br>If you have any questions, please contact our team at <br>volunteer.recruitment@sueryder.org <br>or visit: <br>www.sueryder.org</p>","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T11:01:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/5ee20bdb-fbc9-4553-9d9e-5d52b702fe3a.png","score":1,"featured":false,"enhanced":false},{"id":"4cb6bdb6-65fa-4777-91a4-77159f1a0167","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Nottinghamshire","locationType":3,"description":"<p>Charity Retail eBay Volunteer<br> <br>Be there when it matters as a Sue Ryder Volunteer</p>\n<p>As a Retail eBay Volunteer in one of our Sue Ryder charity shops, you will identify and research a range of products that have been donated ready to be listed on the Sue Ryder eBay page to maximise revenue.</p>\n<p>This role requires a keen eye for items that can make more online than in the shop. In this role you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work.</p>\n<p>The Role:<br>• Researching and value items<br>• Photograph items to sell<br>• Preparing items for dispatch to the ebay hub<br>• Sorting, labelling, pricing of stock<br>• Write descriptions for item listings<br>• Greeting and helping customers<br>• Light cleaning/tidying duties to keep the shop inviting and well presented</p>\n<p><br>About you:<br>• Enjoy helping and engaging with customers<br>• Competent with IT & a good level of literacy<br>• Ability to work as part of a team<br>• Reliable<br>• Have similar experience using eBay or equivalent Ecommerce platforms.<br> <br>Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.</p>\n<p>We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. <br> <br>Please note - we do have a minimum age requirement in our shops of 18. </p>\n<p>About Sue Ryder:<br>Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.<br> <br>We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.<br> <br>*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*<br> <br>If you have any questions, please contact our team at <br>volunteer.recruitment@sueryder.org <br>or visit: <br>www.sueryder.org</p>","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T11:01:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/55722a7d-aa5f-4078-9956-c9e9092d30e7.png","score":1,"featured":false,"enhanced":false}],"totalResults":9,"page":1,"pageSize":20,"facets":{"ContractType":{"1":6,"4":2,"5":1},"WorkingPatterns":{"1":5,"2":2,"4":1,"5":1,"6":1,"7":2},"EmployerType":{"charity/voluntary":2,"local government":7},"PublishDate":{"1":1,"2":2,"3":4,"4":4,"5":9},"LocationType":{"2":5,"3":4},"JobTypes":{"administration":1,"benefits and revenues":1,"customer service":4,"finance":1,"planning":2,"policy":1,"social care":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":52.794975,"lng":-1.2742368},{"lat":52.734272,"lng":-1.2742368},{"lat":52.734272,"lng":-1.1683202},{"lat":52.794975,"lng":-1.1683202},{"lat":52.794975,"lng":-1.2742368}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1747823991070,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"loughborough",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":[],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"loughborough\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":null,"dataUpdateCount":1,"dataUpdatedAt":1747823990965,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete",null],"queryHash":"[\"jobTypesAutocomplete\",null]"}]}
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Customer Experience Manager M568

Charnwood Borough Council

Charnwood Borough Council logo

£42,708 to £45,718

Leicestershire (Hybrid)

Posted 1 day ago

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