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Housing Options Team Leader1 x permanent role (P01769)1 x 12 months fixed term (P01615)37 hours per week (hybrid working)Starting salary £40,689 pa with potential progression to £43,690pa on achieving designated skills and experienceAre you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of Homelessness Prevention?Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team, a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out of hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness, whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.You will have line management responsibilities for up to 8 officers, to ensure consistency of decision making, whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homeless prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful sustainable outcomes.You will be the primary point of contact for colleagues and partners in the day-to-day operation of the service, enabling the swift resolution of cases that require a quick response and helping colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the housing options team and identifying outcomes in complex cases.We are looking for someone with:<ul>
<li>An interest in providing high quality public services to the local community</li>
<li>Experience of working in Housing Options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li>
<li>The ability to negotiate with others and find solutions to complicated situations</li>
<li>High levels of ability working with IT systems and confidence in using Microsoft software,</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li>
</ul>Our ValuesOur Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working – we want to hear from you.Closing date for applications is 11 May 2025.Assessments will be held on 21 May 2025.Interviews will be held on 28 May 2025.

Welwyn Hatfield Borough Council

Housing Options Team Leader (P01769)

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We currently have opportunities for part time (22.5 hours) and full time (37.5 hours) Assistant Support Worker at our scheme Grove Garden Flats in High Wycombe providing supported living for individuals with learning disabilities. We are looking for a caring, enthusiastic individual who enjoys helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives.This property is adjoined to Grove Gardens Studios and comprises of six one-bedroomed flats and 8 studio flats. They are home to 14 male and female residents between 24 and 55 years of age and the individuals living within the service attend a range of day services and community opportunitiesWorking as part of a dedicated team, your role as an Assistant Support Worker you will be following agreed support plans to ensure we are providing a service that meets each individual’s needs and supports their aspirations. Assistant Support Workers will follow risk assessment as well as contribute to risk management planning. . As part of the role you will also be responsible for providing personal care.About youWe provide a structured induction and comprehensive training to support you with your role and you will have the opportunity to gain an accredited vocational qualification.We are looking for passionate people who with a `can-do` attitude who are driven by the desire to make a difference and who have the ability to recognise the wishes and needs of vulnerable adults and communicate effectively using different methods according to people`s needs.You will need to be able to work shifts as part of a rota system which will include weekend and bank holiday working. You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting people with learning disabilities.BenefitsIn return for your hard work and commitment, we offer a benefits package which includes:<ul>
<li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li>
<li>£12.24 per hour</li>
<li>Annual bonus based on satisfactory performance</li>
<li>Monthly attendance bonus on top of your basic salary</li>
<li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li>
<li>Ongoing professional development and support to deliver outstanding support</li>
<li>Workplace pension scheme and life assurance of three times your annual salary</li>
<li>Employee assistance helpline</li>
<li>Mileage paid for car usage</li>
<li>Fully paid DBS</li>
</ul>If you are interested in joining our friendly team, please download the job description and click apply below.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Assistant Support Worker

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Financial Processes Officer (Payroll) (P01163)Starting salary £29,802pa with potential progression to £32,956pa on achieving designated skills and experience37 hours per week (hybrid working)Are you passionate about payroll and looking to make a difference in a diverse payroll environment?We are looking for a Financial Processes Officer with expertise in payroll administration to join our team. In this role, you’ll be an integral part of ensuring our payroll processes run smoothly and efficiently.In this pivotal role, you will handle payroll transactions with precision, ensuring the seamless collection and validation of data.Your expertise will help resolve a wide range of payroll-related issues for staff through various communication channels.You will process starters, leavers and other changes on the payroll system, undertake calculations, process payrolls and third party returns and payments. You will also be responsible for resolving queries from members of staff about payroll issues.In addition to providing payroll administration support, you will be working as part of the wider finance team to deliver a broad range of financial activities relating to accounts payable, accounts receivable, payroll and banking.We are looking for someone who has<ul>
<li>Previous experience of working in payroll</li>
<li>A good working knowledge of payroll procedures and systems</li>
<li>Excellent verbal and written communication skills, with the ability to handle face-to-face and telephone queries</li>
<li>The ability to prioritise tasks to meet competing deadlines and be able to work both independently and as part of a team</li>
<li>Excellent interpersonal skills and ability to maintain confidentiality</li>
<li>The ability to provide clear guidance on payroll matters</li>
</ul>The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Closing date for applications is 13 July 2025.Remote assessments will be held on 22 July 2025.Interviews will be held 29 July 2025.

Payroll Officer (P01163)

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An excellent offer…
&nbsp;
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
&nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
&nbsp;
The Post
Brent EPs work to a flexible model of service delivery that is rooted in consultation and the use of a wide range of tools and techniques to support our children, young people, schools, and parent/carers. We are passionate about providing every EP with a varied and stimulating range of work that makes best use of the unique skills and insights that our profession has to offer. &nbsp;
Our aim is to serve the needs of the most vulnerable children in our borough, as well as using our skills to address issues that concern larger numbers of CYP. &nbsp;We do this by targeting key issues through project work and the delivery of high-quality training to our colleagues in Brent schools and settings. &nbsp; Working with senior EPs, our dynamic team of Assistant EPs have devised and delivered a highly regarded programme of in-service training, making full use of technology, to reach as wide an audience as possible. &nbsp;We are proud of the fact that over 100 ELSAs have now been trained and are present in 60% of Brent schools; our annual ELSA conference has become the most attended education conference in the LA. &nbsp;
Our EBSA project created a Practice Framework for schools. &nbsp;Last year, the EPS set up and now leads on a multi-agency panel that makes decisions about support for children who are unable to attend school on mental health grounds. &nbsp;There is an ongoing programme of training for EBSA and other key topics, including Precision Teaching, ADHD in the Classroom and Literacy Support. &nbsp;There is dedicated EP support to our colleagues in the Brent Virtual School.&nbsp;
We work in collaboration with colleagues in the wider Inclusion Service, where the EPS sits and has a key leadership function. &nbsp; Across the service, there is a renewed commitment to develop our anti-racist and culturally sensitive practice. &nbsp;Serving a truly diverse population is one of the most rewarding elements of being an EP in Brent; we are committed to ensuring that our team reflects this diversity.
The Person
Brent is a service that is growing fast and there will be numerous opportunities for colleagues who wish to develop their skills and progress their career through our current and future service initiatives. &nbsp;The post will appeal to those who want the freedom to develop their individual style of practice and pursue areas of interest. &nbsp;You should also be keen for this development to be anchored within a strong team, where the actions of one colleague are of interest to all. &nbsp;We welcome applicants from current Year 3 TEPs.&nbsp; If you would like more information call 07436 704330 or email the PEP at&nbsp;<a href="mailto:frank.glennon@brent.gov.uk" target="_blank">frank.glennon@brent.gov.uk</a>&nbsp;
Associate EPs: &nbsp;Please also contact the PEP if you are interested in working for the service as an Associate EP
Applicants must be professionally qualified and registered with the HCPC.

Brent Council

This is Brent

Educational Psychologist

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4832/Documents_to_bring_to_Interview_updated_Jul_23.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4832/Document…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4833/Eras_aptitude_tests.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4833/Eras_apt…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4834/Hertsmere_BC_Recruiting_Manager_Quick_Guide_Jobs_Go_Public_s_ATS.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4834/Hertsmer…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4835/Interview_Assessment_Form.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4835/Intervie…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4836/Interview_Checklist_updated_28_8_24.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4836/Intervie…</a></li></ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are seeking an experienced and dynamic manager to lead our Commercial Environmental Health services at Hertsmere Borough Council. This senior role oversees a diverse portfolio including food safety, health and safety, public health and the Disabled Facilities Grants service. You will be a professionally qualified Environmental Health Practitioner with full corporate membership of the Chartered Institute of Environmental Health and experience in managing front line services.
You will drive service improvement, lead multidisciplinary teams, and play a key role in shaping policy, performance, and strategic direction within the Environmental Health, Licensing &amp; Resilience Service Group.
As a key member of the senior management team, you will be responsible for delivering high-quality, cost-effective services in line with corporate and legal objectives. This includes budget management, performance monitoring, staff development, and stakeholder engagement. The role also involves representing the council at regional forums, managing emergency planning responsibilities, and deputising for the Head of Service when required.
The post is offered on a permanent, full time basis (36 hours per week).
If you would like to have an informal chat about this opportunity, please contact Paul Sawyer, Head of Environmental Health, Licensing &amp; Resilience: <a href="mailto:paul.sawyer@hertsmere.gov.uk" target="_blank">paul.sawyer@hertsmere.gov.uk</a>.
There may be further opportunities to participate in the Department’s out-of-hours service (for additional remuneration) and the Council’s Emergency Planning responsibilities.
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Government Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Flexi-Leave (opportunity to accrue extra work time that can be taken off later as extra leave -up to 2 days per month)</li>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
The Council operates a hybrid working system which allows some home working.
Closing date: Monday 7th July 2025, 10am 
NO AGENCIES – Direct applications only please

Hertsmere Borough Council

Environmental Health Manager (Commercial)

<h4> Job Description </h4>Overview The London Borough of Harrow has an exciting new opportunity for a Social Worker! Come and be a part of our exciting Team where you will help forge our success from the very start, ensuring our children and families are assessed promptly and receive the right service the first time, after assessment. Our First Response Team operates at the front door with a robust assessment function to assess the needs of the children and families of Harrow. You'll become part of a highly experienced team who work under the evidence based model towards improving the outcomes for children and young people.Please note, the post is subject to enhanced DBS disclosure. About You At Harrow we offer managable caseloads and supportive managers to ensure our children and young people are offered the best start. In order to acheive this you will bring: <ul><li>A proven track record, experience of working and managing a caseload of child in need, child protection and assessing complex children and young people’s needs in Children’s Services.</li><li>Social Work qualification Dip SW, BA (Hons) and/or Masters in Social Work.</li><li>Enthusiastic to work within a team and independently with a manageable caseload and a good level of opportunities for career progression and training.</li><li>Demonstrate an ability to build high quality relationship with children and families and across Children’s Services with internal and external partners.</li><li>Managing a caseload of children in need and child protection</li><li>Chairing professional meetings and managing plans</li><li>Conducting S47 risk assessments jointly with partner agencies</li><li>Presenting cases to child protection conferences</li><li>Completing Single Assessments within timescales</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=6515&amp;hashed=1034132154" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





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Harrow Council

Social Worker/Senior Social Worker

<h4> Job Description </h4>Overview Are you passionate about empowering children and young people who are deaf or have hearing needs to achieve their full communication potential? We're looking for a dedicated and skilled Sign and Communication Tutor to join our well established Children's Sensory Team within Education Services.This vital role involves leading the development and promotion of various communication methods, including Total Communication, British Sign Language (BSL), Sign Supported English (SSE), and Makaton, across Harrow's educational settings and in homes. You'll play a key part in maximizing the communication skills of children and young people who are deaf, have hearing needs (some children and young people have additional needs), including those with cochlear implants.You'll also work closely with families of pre-school children, empowering them to communicate effectively with their children through signing and other communication skills. This extends to collaborating with staff and peers of children and young people who are deaf or have hearing needs to foster an inclusive communication environment.An aspect of this role involves planning and delivering British Sign Language (BSL) training courses for families, educational professionals, and other services. You'll also be instrumental in developing and designing engaging resources to support your work and that of the wider team.You'll regularly visit children, young people, and teachers in both educational settings and homes to provide direct support and guidance, ensuring timely and appropriate communication assistance for their learning and development.Please note:The salary is a percentage of the full time amount that is displayed above due to it being 39 weeks per year + part time About You The succcesful candidate will have:<ul><li>Ability to lead on the co-ordination sourcing and making of specialist resources and delivery of those resources.</li><li>Ability to advise and support others in the CST, in educational settings and families regarding specialist resources.</li><li>Ability to support the child and young person appropriately enabling them to develop their sign / communication skills and promote their independence.</li><li>Ability and understanding to follow advice, specific and specialist programmes of work provided by the CST advisory teachers and other professionals to support the child / young person.</li></ul> Related Documents For more information, please refer to the <a href="https://harrowcouncil.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=22840&amp;hashed=-621004363" target="_blank">Role Profile/Selection Criteria</a><h4>About us</h4> Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.<h4>Other information</h4> Support for candidates visit:<a href="https://www.harrow.gov.uk/jobs/support-candidates?documentId=12517&amp;categoryId=210277" target="_blank">Harrow.gov.uk</a> Our behavioural indicators roles <a href="https://www.harrow.gov.uk/downloads/file/23864/behavioural-indicators-below-g11" target="_blank">below G11</a> and <a href="https://www.harrow.gov.uk/downloads/file/23865/behavioural-indicators-above-g11" target="_blank">above G11</a> Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' <a href="https://www.harrow.gov.uk/jobs/jobs-harrow-council" target="_blank"> Please click here to view Harrow Council's benefits</a><h4>Important Note</h4> To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our <a href="https://www.harrow.gov.uk/council/Equality-diversity#:~:text=We%20have%20many%20people%20of,cohesion%2C%20fairness%2C%20and%20justice" target="_blank">equality statement</a>. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="www.cifas.org.uk/fpn">www.cifas.org.uk/fpn</a> 





<ul></ul>

Sign and Communication Tutor

Job Title: Compliance Officer Starting Salary: £33,366 opportunity to progress to £36,124 per annum (pro rata for part time) – pay award pending Hours: 37.0 Location: Stevenage/Hybrid&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Facilities Management Team support a wide range of HCC services including Libraries, Fire Stations, Day Care Centres and Main Offices in ensuring they have safe and well-maintained buildings to work in and deliver services from.&nbsp; The Compliance Team play a key role to ensure this delivery is in line with the current safety legislation and regulation.The Compliance Team work closely with the FM Helpdesk, FM Officers, wider Property Department Staff, other Service Departments and external contractors to deliver this work.<h4>About the role</h4><ul><li>Auditing and uploading servicing documents to the Corporate Property Database (CPD) including cross referencing equipment serviced</li><li>Ordering future service visits</li><li>Tracking and monitoring remedial works linked to servicing</li><li>Raising queries with Contractors</li><li>Pulling together performance information, statistics, running reports from CPD</li><li>Writing and reviewing risk assessments and method statements</li><li>Carrying out safety audits / reviews of paperwork received e.g. Fire Risk Assessments, Permit to Works</li><li>Supporting the training needs of the FM team including delivering training on use of the CPD</li><li>Managing email inboxes / enquiries</li><li>Visit sites as necessary</li><li>Support further development of CPD</li></ul><h4>About you</h4>Essential:<ul><li>Ability to work under pressure to tight deadlines</li><li>Ability to multi task, prioritise workload</li><li>IOSH Managing Safely qualification</li><li>Good understanding of Health and Safety at Work legislation</li><li>Good understanding of Health and Safety legislation related to work equipment and machinery</li><li>IT skills – ability to use databases, Microsoft applications</li><li>Good communication skills, written and verbal and confidence to deal with enquiries, queries, questions</li><li>Ability to work well in a team and independently</li><li>Ability to drive and use of a vehicle</li></ul>Desirable:<ul><li>Experience of dealing with building / equipment maintenance type work</li><li>Understanding of Compliance in building management</li><li>Willing to work towards NEBOSH General Certificate</li></ul>A fulfilling and rewarding role that positively impacts HCC staff, multiple services and service usersExcellent role for career development into Health and Safety or Facilities Management rolesWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Technical Services, level TEC9 job profile. Please locate this via:Job profiles: Technical servicesTo hear more about this opportunity please contact <a href="mailto:Louise.Sanderson@hertfordshire.gov.uk" target="_blank">Louise.Sanderson@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: w/c 7th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Compliance Officer

Job Title: Information Governance Assistant Starting Salary: £24,404 opportunity to progress to £25,584 per annum (pro rata for part time) – pay award pending Hours: 35.0 Location: Stevenage/Hybrid Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced team environment, have great administrative and customer service skills, a passion for expanding your knowledge and want to make a real difference to Hertfordshire?An exciting opportunity has arisen for an officer to work within the Information Governance Unit of Hertfordshire County Council. This post will provide a unique opportunity to gain experience in the fields of Freedom of Information (FOI), Environmental Information Regulations (EIR) and Data Protection (DP). While enabling the County Council to remain transparent and open about important decisions that are being made.Our well-established, but small team is a specialist team within Hertfordshire County Council, at the heart of the Information Governance Unit.We promote and enable access to information held by the County Council by being responsible for handling the County Councils responses to all information requests made under FOI, EIR and DP.<h4>About the role</h4>This role will be to manage the initial request and support the relevant teams in obtaining the requested information. The successful candidates role will include:<ul><li>Logging of FOI, EIR and DP requests.</li><li>Process simple requests for information.</li><li>Send reminders for outstanding information.</li><li>Produce stats.</li><li>Allocation of request to the correct Practitioners.</li></ul> <h4>About you</h4>As a confident communicator, you will be required to build strong working relationships with all staff. Encourage a culture of openness and facilitating access to, and provision of, official information is essential to this role. Skills that are essentials for this role include:Essential:<ul><li>Excellent communication skills, both verbal and written.</li><li>Microsoft Office skills, such as Outlook, Word, Excel, Teams.</li><li>Ability to meet deadlines/KPI’s and work under pressure.</li></ul>Desirable:<ul><li>A background in / understanding of Information Governance.</li></ul>This role makes a real difference to residents of Hertfordshire and members of the public from much wider areas. If this sounds like the opportunity for you, would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Corporate Services, level CORP5 job profile. Please locate this via:Job profiles - Corporate servicesTo hear more about this opportunity please contact Michael Warby,01992 555841 or Toby LeSage , <a href="mailto:toby.lesgae@hertfordshire.gov.uk" target="_blank">toby.lesgae@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: w/c 7th July 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Information Governance Assistant

Job Title: Assistant Customer Service Supervisor - Abbots Langley Starting Salary: £24,790 opportunity to progress to £27,269 pa (pro-rata for part-time) pay award pending Hours: 18.0 Location: Abbots Langley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager.You will be working alongside the Library Manager and with the team of 5 Library Assistants to deliver engaging and inspiring events to support our local community.You will be required to liaise with teams across libraries and Librarians to develop new ideas for events within our libraries.<h4>About the role</h4>To support the delivery of the Inspiring Libraries 10-year strategy.You will have the skills and abilities to support the Library Manager to actively supervise the team at Abbots Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health &amp; Safety as well as act as the senior on duty as and when required.You will have the ability to compile, maintain and provide effective returns for monthly statistical information.You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required.<h4>About you</h4>Essential <ul><li>You will have excellent communication and admin skills and you will be passionate about providing great customer care.</li><li>You will have demonstrable experience in leading a team in a supervisory role, working collaboratively to achieve aims and objectives as set by the Library Manager and wider Library teams.</li><li>You will have excellent time management skills and organisational skills, being able to manage workloads alongside supervisory responsibilities in a methodical manner</li><li>You will be a competent user of Microsoft Packages including Word and Excel in order to collate and present data and have an ability to support others in using technology.</li></ul>Desirable<ul><li>Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries</li></ul>Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people’s lives.This job role is within the Community Services, level COM6 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Ingrid Allen, Library Manager on 0300 123 4049 for an informal discussion about the role.Interview Date: 8th July 2025Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Rota - Abbots Langley - Assistant Customer Service Supervisor 18 hours.pdf</li></ul> 





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