29 Management Jobs in Birmingham

Job summary

For jobs located in Wales, the ability to speak Welsh is desirable.

The Department for Work and Pensions (DWP) is one of the government’s largest public service departments with a sizeable annual budget, serving over 20 million citizens.

The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues.

Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.​

We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.

DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:

• Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
• Investing in infrastructure through planned replacement works
• Embedding sustainability in line with Government Greening Commitments (GGCs)
• Delivering cost-effective services while maintaining high standards
• Creating a professional, best-in-class working culture across the Government Property profession

Our Estates strategy ambitions have been refreshed to take us through to 2030:

• OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments

• INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption

• SUPPORT the drive for sustainability throughout DWP

• DELIVER: Expertly deliver improving, cost-effective services for DWP

• THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government

There is no better time to join the award winning DWP Estates team.

Job description

The Government Soft Landings (GSL) Lead is the strategic lead for the development, implementation, governance and continuous improvement of Government Soft Landings across the DWP Estates portfolio. The role is accountable for ensuring that the principles of Government Soft Landings, operational readiness, asset information management and whole-life asset performance are embedded across the estate lifecycle, from business case development through design, construction, occupation and operation.

The postholder will provide strategic leadership and professional expertise to senior stakeholders, ensuring projects deliver intended operational outcomes, realise planned benefits and establish a robust "golden thread" of information that supports effective asset management throughout the asset lifecycle. The role acts as the departmental lead for Government Soft Landings, establishing policy, governance, assurance and capability frameworks while driving continuous improvement across capital delivery and operational functions. This builds upon the existing GSL Manager responsibilities relating to oversight of the Government Soft Landings approach, transition into operational asset management and management of asset information.

Government Property Profession Career Framework (Link)

This role sits within the following:

• Job Family – Property & Construction Projects
• Core Role – Property & Construction Project Management
• Level – Senior Practitioner

Key accountabilities

Strategic Leadership

• Act as the DWP Estates Functional Lead for Government Soft Landings and Operational Readiness.
• Develop, maintain and implement the DWP Estates Government Soft Landings Strategy and Roadmap.
• Establish and maintain departmental policy, standards, guidance and governance arrangements relating to Government Soft Landings and BS 8536.
• Provide strategic advice and recommendations to Directors, Programme Boards, Senior Responsible Owners and other senior stakeholders.
• Represent DWP Estates across government and industry forums, influencing the development and adoption of best practice in operational readiness, asset management and Soft Landings.
• Ensure Government Soft Landings remains aligned with wider departmental objectives relating to sustainability, operational performance, customer experience, asset resilience and value for money.

Governance, Assurance and Risk Management

• Own the Government Soft Landings governance framework across the capital portfolio.
• Establish and maintain assurance regimes that provide confidence that projects are meeting Soft Landings requirements and operational readiness milestones.
• Lead portfolio-level reviews, maturity assessments and compliance reporting.
• Provide assurance to governance boards and investment committees regarding the effectiveness of Government Soft Landings implementation.
• Identify, manage and escalate strategic risks associated with asset performance, information quality, operational readiness and benefits realisation.
• Lead lessons learned and continuous improvement activities to improve future project outcomes.

Portfolio Leadership

• Maintain strategic oversight of all projects implementing Government Soft Landings principles across the DWP estate.
• Ensure a consistent and proportionate approach to Government Soft Landings is applied across programmes and projects.
• Monitor portfolio performance against agreed measures, outcomes and benefit realisation objectives.
• Lead intervention activity where projects are at risk of failing to achieve operational outcomes or readiness requirements.
• Establish reporting frameworks that provide visibility of progress, risks, opportunities and emerging trends.

Operational Readiness and Benefits Realisation

• Lead the development and implementation of operational readiness frameworks across DWP Estates.
• Ensure operational requirements are identified, validated and maintained throughout project lifecycles.
• Oversee the delivery of Post Occupancy Evaluation, building performance reviews and benefit realisation activities.
• Ensure project outcomes are measured against business case assumptions and operational objectives.
• Promote a culture of evidence-based decision making and continuous improvement.

Information and Asset Management

• Work with the Head of AIM to develop policy and assurance requirements for the management and transfer of asset information throughout the estate lifecycle.
• Ensure a clear, accurate and accessible golden thread of information is maintained for DWP built assets.
• Promote integration between Government Soft Landings, Asset Information Management, BIM and wider digital estate strategies.
• Work alongside other AIM Team leads to define organisational requirements for information handover and transfer into operational systems.
• Lead improvements in information quality, usability and accessibility to support operational decision making.

Stakeholder Engagement and Influencing

• Build and maintain strong strategic relationships with senior stakeholders across DWP Estates, FM providers, delivery partners and other government departments.
• Act as a trusted adviser on Government Soft Landings, operational readiness and whole-life asset performance.
• Chair and lead strategic governance forums, working groups and communities of practice where needed.
• Work towards better influencing the development of projects and programmes to maximise long-term operational outcomes.
• Work collaboratively with commercial, project delivery, facilities management and asset management functions to ensure alignment of objectives.

Commercial and Delivery Integration

• Ensure Government Soft Landings requirements are embedded into procurement, commercial and project delivery strategies.
• Influence specification development and contractual requirements to support whole-life asset performance.
• Support the development of commercial frameworks that drive operational value and information quality.
• Ensure suppliers understand and fulfil their Government Soft Landings obligations.

Leadership and Capability Development

• Provide leadership, professional direction and strategic oversight to Government Soft Landings practitioners and project teams.
• Develop capability frameworks, training programmes and guidance materials.
• Mentor and coach colleagues across project delivery, BIM, Asset Information Management and Facilities Management disciplines.
• Promote professional development and knowledge sharing across the organisation.
• Foster an inclusive, collaborative and high-performing culture.

Person specification

Essential Skills, Knowledge & Experience

• Extensive experience leading operational readiness, with Government Soft Landings, Asset Management, Facilities Management or Capital Project Delivery function experience across real estate or construction sectors.
• Significant experience developing and implementing organisational policy, governance frameworks and assurance processes.
• Demonstrable experience influencing senior leaders and providing advice to executive-level stakeholders.
• Experience leading organisational change and embedding new ways of working across complex environments.
• Expert understanding of Government Soft Landings, BS8536 and whole-life asset management principles.
• Expert knowledge of information management and the lifecycle management of asset information within the built environment.
• Significant experience of developing and assuring the golden thread of information across design, construction and operational phases. This builds on the existing requirement for extensive practical information management experience.
• Strong understanding of BIM, ISO 19650 and digital information management principles.
• Experience leading portfolio-level assurance, risk management and performance reporting.
• Excellent stakeholder engagement, negotiation and influencing skills.
• Experience building capability and leading multidisciplinary teams.
• Robust knowledge on Post Occupancy Evaluations (POE).

Desirable Skills, Knowledge and Experience

• Experience operating within central government property or infrastructure programmes.
• Professional membership of a relevant institution.
• Experience of implementing Post Occupancy Evaluation and Benefits Realisation frameworks.
• Experience of developing commercial requirements, specifications and contractual obligations relating to Government Soft Landings.
• Experience representing an organisation at national or industry forums.
• Knowledge of sustainability, social value and environmental performance frameworks.
• Experience of undertaking or managing POE activities
• Development of reporting mechanisms which can demonstrate benefits

Qualifications/professional memberships

Desirable

• Applicable Degree/Professional body accreditation/or suitable experience (e.g. Architecture Degree or Post Graduate, MSc Mechanical & Electrical Engineering and Design, or Government Soft Landings).
• Achieved or working towards a qualification in project management.
• Industry relevant Chartered Status

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Managing a Quality Service

Benefits

Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

DWP have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

STAGE 1 - APPLICATION & SIFT

As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV.

Your CV should be fairly short and just evidence very brief details of your work history and experience.

Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage.

Further details around what this will entail are listed on the application form.

There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview.

STAGE 2 - INTERVIEW

All candidates who are successful at the sift stage will undertake a single virtual video interview.

There, you will be assessed against the experiences listed in the essential criteria.

You will also be asked additional questions to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Your will also be asked some Behaviour & Strength questions.

Currently the sift is scheduled to take place w/c 10th August 2026 and interview dates w/c 24th August 2026 . Interviews are scheduled to take place virtually and dates are subject to change.

Important Information – Visa Sponsorship

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business

Further Information​

At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

Find out more about working for DWP on the DWP Careers Hub.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

If you are placed on a reserve list but we cannot immediately offer you a post, please note:

• If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
• If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.

Disability Confident Scheme

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

Reasonable Adjustments

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Disclosure and Barring Service and Internal Fraud Database Checks

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If successful and transferring from another Government Department, a criminal record check will be carried out.

Important

New entrants are expected to join on the minimum of the pay band.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.

Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.

Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.

Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Matt Pepper
• Email : mattpepper@dwp.gov.uk

Recruitment team

• Email : dwprecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.

Attachments

DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)