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<h4>Our Vacancy</h4>Join Peabody as an Administration Assistant (Part-Time, 20 Hours/Week) Are you organised, empathetic, and passionate about making a difference? Peabody is looking for a part-time Administration Assistant to support our Handyperson Team in delivering essential services to vulnerable tenants and community members.What You’ll Be Doing – Making a Real Difference Every DayAs our Administration Assistant, you’ll be the heartbeat of the Handyperson Team, ensuring everything runs smoothly behind the scenes so our frontline services can support those who need us most.You’ll be the first voice many of our vulnerable customers hear when they reach out for help. Whether it’s answering a call from someone needing urgent repairs or calmly guiding a tenant through a booking process, your empathy and professionalism will make all the difference. You’ll need to be confident on the phone, able to listen with care, and respond with clarity.Your day-to-day will include:<ul><li>Keeping our records accurate and up to date, so every customer interaction is informed and efficient.</li><li>Managing invoices and financial admin, helping us stay on top of budgets and ensuring services are delivered without delay.</li><li>Scheduling appointments and coordinating calendars, making sure our operatives are in the right place at the right time.</li><li>Handling enquiries with warmth and precision, whether by phone or email, and escalating issues when needed.</li><li>Logging jobs and tracking progress, so no request goes unanswered, and every customer feels supported.</li><li>Supporting the wider office, from ordering supplies to preparing documents, your attention to detail will keep everything ticking.</li></ul>This isn’t just an admin role, it’s a chance to be part of a team that uplifts lives. You’ll work closely with colleagues across Peabody, contributing to a service that’s kind, reliable, and rooted in community care.What We’re Looking For<ul><li>GCSEs in English and Maths (Grade C or above or equivalent).</li><li>Excellent organisational, planning, and prioritisation abilities with IT Proficiency, Microsoft Office skills, especially Excel.</li><li>Clear written and verbal communication with a good telephone manner. Experience in a customer-facing role.</li><li>Proven ability to work collaboratively.</li><li>Understanding of confidentiality and a commitment to supporting vulnerable individuals.</li></ul>Desirable CriteriaIT Certification: ECDL or similar qualifications. Sector Knowledge: Familiarity with housing or support services. Budget Monitoring: Experience assisting with financial tracking or budget updatesImportant Information<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>You must be able to work in the office at least one day per week.</li><li>As part of your application, we’ll ask you to answer a few questions to help us understand your suitability for the role, including one focused on our values so we can learn more about what matters to you and how you work.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values – Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.We offer:<ul><li>30 days’ annual leave plus bank holidays.</li><li>Flexible benefits package, including healthcare, dental, and lifestyle discounts.</li><li>4x life assurance.</li><li>Ongoing training and development, including qualifications and apprenticeships.</li><li>Two additional paid volunteering days each year.</li><li>Up to 10% matched pension contribution.</li></ul>If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this roleIf you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> Interviews will be conducted in person on the 23 and 24 September. Working Hours &amp; FlexibilityThis is a 20-hour per week role with hybrid working, one day onsite and the rest from home, offering flexibility to suit your lifestyle.We reserve the right to close this advert early if we receive a high volume of suitable applications.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=729bfe4c9d8d6082&amp;f=972ea32ebeaf43d2"> Role_Profile_ 20 hours.pdf - Role Profile </a></li></ul>





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Peabody

Administration Assistant

<h4>Our Vacancy</h4>This is a part time role, working 21 hours per week. The salary advertised is the full time equivalent and will be pro-rated. As a Legal Assistant, you’ll be responsible for preparing accurate and timely documentation including minutes, reports, letters, spreadsheets and digital records. You will arrange meetings and appointments, ensuring all necessary materials are prepared and venues are organised. You will also support the coordination of legal cases and projects, helping the team deliver on its objectives efficiently and effectively. You’re a proactive and detail-oriented Legal Assistant. You’ll contribute to a high-performing department that delivers comprehensive legal support to internal customers across the organisation. You will play a key role in ensuring the smooth running of legal operations, providing essential administrative support and helping to maintain strong relationships with both internal and external stakeholders. You’ll need to be in the office for a minimum of 2 days per week. Your role covers developing and maintaining robust information management systems, managing incoming enquiries, and ensuring that all records—from casework to staff development—are stored and retrieved securely and confidentially. You will assist in keeping electronic files up to date, sort and prioritise post, and contribute to specific projects within Governance and Risk as needed. If you’re ready to bring your skills and enthusiasm to a team that values professionalism, collaboration and continuous improvement, we want to hear from you. To be successful in this role, you're: • Skilled in written and verbal communication, with a clear and professional style • Highly organised, with strong time management and the ability to prioritise effectively • Meticulous in your attention to detail, ensuring accuracy across all tasks • Confident working independently, using sound judgement and initiative • Capable of managing multiple responsibilities under pressure and meeting deadlines • Committed to delivering excellent customer service and promoting inclusivity • Able to build and maintain effective working relationships at all levels • Consistent in following organisational policies and procedures to uphold best practice. Here are just a few of the benefits of working at Peabody: • 30 days’ annual holiday, plus bank holidays • two additional paid volunteering days each year • flexible benefits scheme, including family friendly benefits and access to a discount portal • 4 x salary life assurance • up to 10% pension contribution Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>. We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place on 22nd September 2025. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=ecc1be37f4c1f7c9&amp;f=1a5a82b58d339dca"> Legal Assistant Role Profile (1).pdf </a></li></ul>





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Legal Assistant

<h4>Our Vacancy</h4>Please note this is a part time role, 21 hours per week Monday, Tuesday and Thursday with 1 day in the office. Your typical day could start by conducting a site visit to a new development to familiarise yourself with the scheme before the first residents move in. Next, you might liaise with contractors to address outstanding defects, ensuring their swift resolution. Later, you could speak with residents to hear their feedback on recent repairs, keeping their satisfaction and the quality of their homes at the heart of your work.As a Resolution Coordinator, you’ll be the ‘face of Peabody’ for all matters related to post-occupation defects. No two days will be the same. You’ll take on a key role in ensuring that residents enjoy the highest standards in their homes, proactively managing the resolution of defects and maintaining open communication with internal and external stakeholders. By working closely with the Customer Care team, Development colleagues, and contractors, you’ll ensure efficient defect resolution during the Defects Liability Period (DLP).You’re a people person who likes to get things done. You’ll enjoy working collaboratively across teams and are adept at building meaningful relationships with customers, contractors, and colleagues. You’ll need to be in the office for 2 days per week and will also spend time visiting sites and working remotely as needed to meet the demands of the role.Your role focuses on managing post-handover defect resolution – from coordinating end-of-defects inspections to ensuring contractor performance meets service level agreements. If you’re a proactive problem solver who thrives in customer-facing roles, is driven to deliver results, and is committed to quality, we want to hear from you.To be successful in this role, you’re:<ul><li>Focused on delivering first-class customer service and resolving issues promptly.</li><li>Resilient, positive, and compassionate, with a can-do approach to challenges.</li><li>Highly organised, with the ability to self-manage a diverse caseload and prioritise effectively.</li><li>Experienced in defects resolution, customer aftercare, or repairs, preferably within the social or private housing sector.</li><li>Knowledgeable in construction processes, project management, and the regulatory landscape, with confidence in working with contractors and internal stakeholders.</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays (pro rata) </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe SingletonInterviews will be taking place 11th and 12th September PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=53a7e9c183238e75&amp;f=90da0e2fdef8d807"> Resolution Coordinator Role Profile.docx - Role Profile </a></li></ul>





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3 Part time Jobs in Massachusetts