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<h4>Our Vacancy</h4>This is a part time role, working 21 hours per week. The salary advertised is the full time equivalent and will be pro-rated. As a Legal Assistant, you’ll be responsible for preparing accurate and timely documentation including minutes, reports, letters, spreadsheets and digital records. You will arrange meetings and appointments, ensuring all necessary materials are prepared and venues are organised. You will also support the coordination of legal cases and projects, helping the team deliver on its objectives efficiently and effectively. You’re a proactive and detail-oriented Legal Assistant. You’ll contribute to a high-performing department that delivers comprehensive legal support to internal customers across the organisation. You will play a key role in ensuring the smooth running of legal operations, providing essential administrative support and helping to maintain strong relationships with both internal and external stakeholders. You’ll need to be in the office for a minimum of 2 days per week. Your role covers developing and maintaining robust information management systems, managing incoming enquiries, and ensuring that all records—from casework to staff development—are stored and retrieved securely and confidentially. You will assist in keeping electronic files up to date, sort and prioritise post, and contribute to specific projects within Governance and Risk as needed. If you’re ready to bring your skills and enthusiasm to a team that values professionalism, collaboration and continuous improvement, we want to hear from you. To be successful in this role, you're: • Skilled in written and verbal communication, with a clear and professional style • Highly organised, with strong time management and the ability to prioritise effectively • Meticulous in your attention to detail, ensuring accuracy across all tasks • Confident working independently, using sound judgement and initiative • Capable of managing multiple responsibilities under pressure and meeting deadlines • Committed to delivering excellent customer service and promoting inclusivity • Able to build and maintain effective working relationships at all levels • Consistent in following organisational policies and procedures to uphold best practice. Here are just a few of the benefits of working at Peabody: • 30 days’ annual holiday, plus bank holidays • two additional paid volunteering days each year • flexible benefits scheme, including family friendly benefits and access to a discount portal • 4 x salary life assurance • up to 10% pension contribution Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Harry at <a href="mailto:harry.lund@peabody.org.uk" target="_blank">harry.lund@peabody.org.uk</a>. We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place on 22nd September 2025. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=40713db78ddff2cb&amp;f=8f68657cfd67d234"> Legal Assistant Role Profile (1).pdf </a></li></ul>





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Peabody

Legal Assistant

<h4>Our Vacancy</h4>Please note this is a part time role, 21 hours per week Monday, Tuesday and Thursday with 1 day in the office. Your typical day could start by conducting a site visit to a new development to familiarise yourself with the scheme before the first residents move in. Next, you might liaise with contractors to address outstanding defects, ensuring their swift resolution. Later, you could speak with residents to hear their feedback on recent repairs, keeping their satisfaction and the quality of their homes at the heart of your work.As a Resolution Coordinator, you’ll be the ‘face of Peabody’ for all matters related to post-occupation defects. No two days will be the same. You’ll take on a key role in ensuring that residents enjoy the highest standards in their homes, proactively managing the resolution of defects and maintaining open communication with internal and external stakeholders. By working closely with the Customer Care team, Development colleagues, and contractors, you’ll ensure efficient defect resolution during the Defects Liability Period (DLP).You’re a people person who likes to get things done. You’ll enjoy working collaboratively across teams and are adept at building meaningful relationships with customers, contractors, and colleagues. You’ll need to be in the office for 2 days per week and will also spend time visiting sites and working remotely as needed to meet the demands of the role.Your role focuses on managing post-handover defect resolution – from coordinating end-of-defects inspections to ensuring contractor performance meets service level agreements. If you’re a proactive problem solver who thrives in customer-facing roles, is driven to deliver results, and is committed to quality, we want to hear from you.To be successful in this role, you’re:<ul><li>Focused on delivering first-class customer service and resolving issues promptly.</li><li>Resilient, positive, and compassionate, with a can-do approach to challenges.</li><li>Highly organised, with the ability to self-manage a diverse caseload and prioritise effectively.</li><li>Experienced in defects resolution, customer aftercare, or repairs, preferably within the social or private housing sector.</li><li>Knowledgeable in construction processes, project management, and the regulatory landscape, with confidence in working with contractors and internal stakeholders.</li></ul>Here are just a few of the benefits of working at Peabody: <ul><li>30 days’ annual holiday, plus bank holidays (pro rata) </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe SingletonInterviews will be taking place 11th and 12th September PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. <h4>Attached documents:</h4><ul><li><a href="../jobV2/fdownload.php?j=53a7e9c183238e75&amp;f=90da0e2fdef8d807"> Resolution Coordinator Role Profile.docx - Role Profile </a></li></ul>





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Resolution Coordinator

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<h1>Summary</h1>Passionate about helping vulnerable people and possessing housing management experience? We need you!Our Sheltered Accommodation housing delivers homes for the people aged 55 and over. Our residents include people with learning disabilities, physical disabilities and mental health needs as well as people who have experienced homelessness. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control.What you'll do The SHA will assist the Supported Housing Officer (SHO) to deliver housing management, and being actively involved in organising activities for the residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies.How you'll do it You will be personally committed to delivering the highest quality housing management services. You will assist the SHO for ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents.This is a challenging and rewarding role. You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service. The role is based in Lambeth, and may involve some weekend working.What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul>
<li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li>
<li>Generous pension scheme </li>
<li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li>
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Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li>
<li>Health cash plan </li>
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Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li>
<li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li>
<li>Cycle to work scheme. </li>
<li>Life Assurance x 4 annual salary</li>
</ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process To apply for this role, you will need to provide your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details. We are looking for examples of the following to be addressed in your statement:<ul>
<li>Experience of working in a similar setting, providing housing management for vulnerable or older individuals</li>
<li>How you have dealt with challenging situations for the benefit of a resident</li>
<li>Why you are the ideal candidate for this role</li>
<li>Experience of administrative work </li>
</ul>Step 1: If you are interested, please send your application now! Closing date is at 23:59hrs on 15 Sept 2025Step 2: Successful candidates will be selected for an interview and to complete scenario written test via pen and paper. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

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