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Job Title:&nbsp;Service Manager
Location:&nbsp;Royal Borough Kensington and Chelsea (RBKC)
Salary:&nbsp;£38,700
Shift Pattern:&nbsp;37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.&nbsp;
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!&nbsp;
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
<ul>
<li>Leading and motivating a team to deliver high-quality care and support</li>
<li>Managing complex situations and driving service improvements</li>
<li>Support a team who directly support individuals in their recovery journey</li>
<li>Working closely with other teams and organisations to ensure the right support is provided</li>
<li>Risk Management, Information Management, and Case Recording</li>
<li>Property and Housing Management</li>
<li>Financial Management</li>
</ul>
What we're looking for in a Service Manager:
<ul>
<li>Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds</li>
<li>Experience in frontline, and now able to empower a team to deliver a seamless service</li>
<li>Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence</li>
<li>Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems</li>
<li>Ability to drive the service forward and implement improvements</li>
<li>Confidence in managing complex situations and making decisions</li>
<li>Ability to work at pace, using initiative, making decisions, and proactiveness in your approach</li>
<li>Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity</li>
</ul>
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
<ul>
<li>25 days (Full time equivalent) annual leave, increasing with the length of service</li>
<li>Training and Development, including access to courses, upskilling, and progression plans</li>
<li>Employee Assistance Programme, including counselling</li>
<li>Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing</li>
<li>Eligibility to register with Blue Light Discount Card</li>
<li>Life Assurance Scheme</li>
<li>Cycle-to-work scheme</li>
<li>Annual Staff Awards</li>
<li>Be part of an organisation which believes good care and support improves lives.</li>
<li>Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.</li>
</ul>
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future:&nbsp;<a href="https://protect-eu.mimecast.com/s/X5JhCPQy4hBBz6UzwWlv?domain=youtu.be" target="_blank">Theory of Change</a>&nbsp;Further details can be found on our website here:&nbsp;<a href="https://protect-eu.mimecast.com/s/4ZkrCx1MXIp5EETvqakw?domain=socialinterestgroup.org.uk" target="_blank">Theory of Change - Social Interest Group - Social Interest Group</a>. &nbsp;
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. &nbsp;&nbsp;
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email&nbsp;<a href="mailto:recruitment@socialinterestgroup.org.uk" target="_blank">recruitment@socialinterestgroup.org.uk</a>&nbsp;or call our central office on&nbsp;<a href="tel:02036689270" target="_blank">020 3668 9270</a>&nbsp;to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.&nbsp;
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our&nbsp;<a href="https://socialinterestgroup.org.uk/" target="_blank">website</a>.
<blockquote>
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.&nbsp;
</blockquote>
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.&nbsp;

Service Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/3064/Final_draft_-_SE_Operations_Manager_-_Connect_to_Work.pdf" target="_blank">Final_draft_-_SE_Operations_Manager_-_Connect_to_Work</a></li>
</ul>

Please apply online via the link provided.









5 Years Fixed Term Contract /Secondment Opportunity
Are you a purpose driven and strategic leader, passionate about driving positive outcomes in Supported Employment? We're seeking a highly motivated Supported Employment Operations Manager to lead our Connect to Work Team.
You will provide operational leadership, including day-to-day management of front-line Employment Specialists, developing and delivering employment support strategies aligned with the Council’s corporate priorities. The postholder will be adept at forging influential partnerships with multi-agency stakeholders to expand opportunities and strengthen referral pathways. You will be required to act as a subject expert to senior leadership, delivering strategic briefings and deputising for the Head of Employment Pathways. The role will require you to direct the implementation of Supported Employment and IPS models, ensuring fidelity and evidence-based practice.
To be successful in this role, you will need prior experience of driving a performance-led culture within the Employment and Skills industry, as well as the knowledge to implement robust monitoring and impact metrics. You will cultivate high-level stakeholder relationships across sectors, engaging NHS, employers and the DWP. Working closely with the council's Comms. teams to develop communications strategies, overseeing promotional materials and engagement campaigns. Additionally, you will represent the programme at borough-wide events, ensuring alignment with corporate strategy and influencing policy.
Providing strategic oversight of the team, ensuring operational excellence and responsiveness to sector demands; you will also lead team meetings to drive alignment with political, Commissioning and labour market priorities, whilst fostering agility and innovation. You will manage and mentor Employment Advisors, embedding a high-performance, customer-focused culture. Moreover, you will oversee supervision of co-located staff, ensuring integration across multidisciplinary teams, championing cross-departmental collaboration and fostering a joined-up approach within Employment, Skills and Adult Learning services.
For further details or an informal chat please use email&nbsp;<a href="mailto:anna-renee.paisley@hackney.gov.uk" target="_blank">anna-renee.paisley@hackney.gov.uk</a>
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications: 21st of&nbsp;September 2025&nbsp;(22:59)
Interview and assessment date:&nbsp;W/C 06 October&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>
Expiration Date:&nbsp;21/09/2025





Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

&nbsp;

London Borough of Hackney

Supported Employment Operations Manager

<ul></ul>

If you have the vision and drive to lead Aldenham Parish Council, email <a href="mailto:recruitment@chrgs.co.uk" target="_blank">recruitment@chrgs.co.uk</a> to receive a recruitment pack and application form (previous candidates need not apply).
Join Us in Shaping Aldenham’s Future
Are you a strategic thinker with a strong leadership presence? Can you inspire, communicate clearly, and drive meaningful change in a public service environment?&nbsp;
Aldenham Parish Council is seeking an experienced and proactive Chief Officer to lead its operations and strategic initiatives.&nbsp; This pivotal role offers a rewarding challenge – ensuring the Council functions effectively, meets statutory requirements, and delivers exceptional services to the community.&nbsp;
You will oversee the implementation of the Business Plan, driving the Council’s efforts to achieve its outlined priorities effectively and strategically.&nbsp; With strong commercial acumen and outstanding communication and relationship-building abilities, you will navigate the complexities of local government while guiding Councillors and partners to remain focused on the needs and aspirations of Aldenham’s residents.&nbsp;
Recently awarded the Silver Award in the Local Council Award Scheme, we welcome innovation. If you have the vision and drive to lead Aldenham Parish Council, email <a href="mailto:recruitment@chrgs.co.uk" target="_blank">recruitment@chrgs.co.uk</a> to receive a recruitment pack and application form (previous candidates need not apply).
About Aldenham
Aldenham is a picturesque parish in Hertfordshire, known for its historic charm, green spaces, and vibrant community.&nbsp;&nbsp; Aldenham Parish Council is dedicated to serving the residents of Radlett and Aldenham, ensuring the preservation of its rich heritage while fostering sustainable growth. The council owns or leases over 60 acres of land, manages local services, represents community interests, and works closely with Hertsmere Borough Council and Hertfordshire County Council to influence broader initiatives.
Applications must be received by 5pm, Sunday 25th September
Interviews will be held on 7th October and for those invited to second stage, these will be held on 13th October

Chief Officer

<ul></ul>

Please apply online via the link provided.



Ealing Council have an exciting new opportunity as Capital Works Pre Construction and Investment Manager available on a full time basis. At Ealing Council, we are committed to ensuring every family has a decent living income and can afford a genuinely affordable home. We strive to create communities where everyone can live a long, happy, and healthy life, full of pride and identity.
The Capital Works Pre Construction and Investment Manager role:
To provide strong leadership and motivation to conduct pre-construction analysis and planning for a significant programme of work (£60m/year), ensuring that it meets quality, cost, and time expectations.
As the Capital Works Pre Construction and Investment Manager you will:
Manage and organise staff within the Capital Works Pre Construction and Planning team to ensure effective planning and execution of investment works to council housing assets.
Ensure effective management information systems are in place to identify and prioritise investment works, integrating all available records and data for estate-based planning.
Our ideal Capital Works Pre Construction and Investment Manager will have the below skills and experience:
<ul>
<li>Minimum 5 years’ experience in a similar role managing pre-construction activities, with strong leadership, communication, and negotiation skills.</li>
<li>Experience in using and developing asset management and stock condition systems, including proficiency with computerized tools for tracking and managing asset conditions.</li>
<li>Excellent project management skills, with experience managing multiple projects simultaneously</li>
<li>Knowledge of CDM Planning/Principal Designer and client duties.</li>
<li>Knowledge of contracts, tender agreements, and procurement processes.</li>
<li>Relevant industry qualifications in construction management, such as HNC, HND, or a degree in Construction Management, Civil Engineering or a related field.</li>
<li>Evidence of Continuous Professional Development</li>
</ul>
You must have the right to work in the UK.&nbsp; Evidence for the right to work in the UK will be requested at the interview stage.
It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we’re looking forward to hearing from you.
We’ve tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs.
Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.
We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.
Please note all applications will be determined on merit.
This post is subject to Ealing’s enhanced vetting process.
<a href="https://www.ealing.gov.uk/download/downloads/id/20935/role_profile_-_capital_works_pre_construction_and_investment_manager.pdf" target="_blank">Role profile</a>

London Borough of Ealing

Capital Works Pre Construction and Investment Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/2510/Housing_and_Income_Collection_Service_Manager_.pdf" target="_blank">Housing_and_Income_Collection_Service_Manager_</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



We have an excellent opportunity available for a Service Manager - Housing &amp; Income to join our team at Wokingham Borough Council, on a full time, permanent basis.
As the Service Manager - Housing &amp; Income, you will be responsible for the leadership, direction, and performance of Housing Management services to residents living in council housing or homes provided by council-owned companies, for people in all tenures, and supporting to the wider housing service in the council.
This is an exciting opportunity to join a council with a strong track record of delivering high-quality housing services and a clear commitment to continuous improvement. The Housing Operations team has been recognised for its resident-focused approach and its success in embedding new ways of working that improve outcomes for tenants, leaseholders, and communities. We are in the midst of a significant culture change programme, embedding values of accountability, collaboration, and customer-first thinking across all housing services. The successful candidate will play a pivotal role in driving this transformation, leading teams to embrace innovation, adapt to new ways of working, and continually improve service delivery. Alongside cultural transformation, the service is also investing in technological improvements, including the development of digital services, new housing management workflows, and the use of customer insight to shape decision-making. These changes are enabling us to deliver more efficient, transparent, and accessible services for residents. The postholder will also have a key role in ensuring the council remains compliant with new regulatory requirements, including those under the Social Housing Regulation Act, while helping to shape the delivery of the Housing Improvement Programme.
This is a high-profile role with significant scope to make a positive impact across the borough.
Benefits:
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐ A generous annual leave entitlement of days 31 (rising to 36 days after 5 years continued local government service), plus Bank Holidays
⭐ An excellent local government pension scheme
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐ A range of local &amp; lifestyle discounts
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car &amp; cycle to work schemes
⭐ And much more! 
Key responsibilities:
<ul>
<li>Provide strategic leadership, direction, and governance across housing management, ensuring services deliver intended outcomes, meet regulatory requirements, and achieve high customer satisfaction.</li>
<li>Work collaboratively with senior leaders, colleagues, partners, and stakeholders to shape housing strategy, set KPIs, and drive continuous improvement.</li>
<li>Lead, develop, and support housing management, housing support, and income collection teams to deliver high-performing, customer-focused, and compliant services.</li>
<li>Drive performance and financial management, including income collection, tenancy sustainment, and minimising rent and void losses to maximise housing supply.</li>
<li>Develop and implement policies, change programmes, and digital services that improve efficiency, innovation, and resident engagement.</li>
<li>Champion resident involvement by establishing accessible systems and processes that empower tenants to influence service delivery and neighbourhood outcomes.</li>
<li>Lead recruitment, development, and performance management of staff, embedding a culture of learning, innovation, and sector-leading practice.</li>
<li>Identify, monitor, and manage strategic risks and issues that could affect the Housing Improvement Programme or wider housing outcomes.</li>
</ul>
Candidate requirements:
<ul>
<li>A relevant professional qualification in housing (CIH Level 4 or above, ideally Level 5, or equivalent).</li>
<li>Senior management experience within the housing sector, with a strong track record of delivering housing management services.</li>
<li>Experience leading teams to achieve high performance and excellent customer outcomes.</li>
<li>A proven ability to drive service improvements, deliver efficiencies, and enhance the customer experience.</li>
<li>Strong knowledge of housing management best practice, and the regulatory, legislative, and policy environment affecting social housing.</li>
<li>Excellent communication and partnership skills, with the ability to engage residents, colleagues, councillors, and external partners.</li>
<li>The ability to manage budgets, risks, and competing priorities while ensuring compliance and accountability.</li>
<li>Must be able to travel to locations across the borough and help in out of hours response arrangements, and attend evening meetings.&nbsp;</li>
</ul>
Our area: 
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. &nbsp;
We’re home to a range of high performing schools including 69 primary and 21 secondary schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
Click the link below and apply today. Alternatively, if you would like to have an informal discussion about the role, please e-mail Martin Cooke, Interim Head of Housing Operations -&nbsp; <a href="mailto:martin.cooke@wokingham.gov.uk" target="_blank">martin.cooke@wokingham.gov.uk</a>
Closing date:&nbsp;21st September 2025, 11pm Interviews:&nbsp;Week Commencing 22nd September 2025 &nbsp;
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Service Manager – Housing and Income

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0920/Local_Service_Manager_JD_July_2025.docx" target="_blank">Local_Service_Manager_JD_July_2025</a></li>
</ul>





Local Service Manager (LSM) - FTC 18 Months - ASAP
&nbsp;
Are you a people’s person?
&nbsp;
Can you learn fast, adapt, and create to deliver brilliant services?
&nbsp;
Are you tenacious and passionate about your work?
&nbsp;
Do you know how to manage a tenancy?
&nbsp;
If this sounds like you, read on and click apply!
&nbsp;
We are a small company and pride ourselves on our local personal offer to our tenants, our excellent engagement with our tenants, the can-do attitude and brilliant teamwork of our staff, and our aspirations to be the best small housing provider.&nbsp;
&nbsp;
At GHHA we love to see staff talking ownership of their work and creating amazing places for our tenants to live. We will support you to develop the right skills, and as we enter 2025 we are looking at a revised training and development plan for our staff that meets both professional and personal ambitions.
&nbsp;
As a small company, it means that every employee gets involved in delivering our services.&nbsp; Whilst you will have your primary duties, you will soon find that no two days are the same, as you can be a genuine part of influencing how we do what we do alongside our tenants. Over the next few years we are transforming what we do and how we do it we would love you to bring your skills and experience and ideas to GHHA so we can be the best we can be.
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If you are a team player, ambitious, determined to make a difference to people’s lives, and share our values we want to hear from you!
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We offer in return a competitive salary, generous annual leave, pension, life assurance, personal accident cover, support and well-being services, and private medical cashback insurance.
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This position is full time and based in Harrow, Middlesex

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